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Cross- Screen Engagement 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo & Ipsos OTX, commissioned by Microsoft Advertising, November 2012 – February 2013. Qualitative study of

65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

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Page 1: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

Cross-Screen Engagement

65% say the only way they can get everything done is to multitask and use two or more devices at the same time.

Source: ‘Cross Screen Engagement,” Flamingo & Ipsos OTX, commissioned by Microsoft Advertising, November 2012 – February 2013. Qualitative study of USA, Australia, Brazil, Canada & UK conducted online and in personal interviews; Quantitative Sample = 1035 (USA)

Page 2: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

People ‘multi-screen’ and are open to seeing ads!

Multi-tasking and

distraction

Investigation and

discovery

Connection and sharing

Intent- and task-based

74% of consumers agree that “Advertising can be helpful in telling me about new products or brands that might interest me.”

87% of consumers agree that “It’s great that I can check out products or brands that interest me whenever or wherever I see them.”

82% of global consumers surveyed say that multi-screening makes them more efficient.

73% agree that they like when companies provide useful apps that help them organize their lives or carry out tasks.

Page 3: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

Agenda

What’s behind our multi-screening

Key Insights

Behavior:What does this mean for marketers?

Digging Deeper into the Paths

How Microsoft can help

Page 4: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

Source: ‘Cross Screen Engagement,” Flamingo & Ipsos OTX, commissioned by Microsoft Advertising, November 2012 – February 2013. Qualitative, study of USA, Australia, Brazil, Canada & UK conducted online and in personal interviews; Quantitative Sample = 499 (Australia), 545 (Brazil), 505 (Canada); 1035 (USA)

to 'Always On' Screen Time

consumers use a second device in some capacity while watching TV.

7in 10

From Primetime

Page 5: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

Mobile is the most traveled,

Source: ‘Cross Screen Engagement,” Flamingo & Ipsos OTX, commissioned by Microsoft Advertising, November 2012 – February 2013.)

Tablet is the most social

PC is still the center of it all.

of multi-screen interactions still involve the PC.

69%

Page 6: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

Time of Day Matters

Task-basedPractical activities

Morning

Task-based mixed withSocial/enjoyment

Mid-Day

RelaxationSocial/Enjoyment

Evening

Page 7: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

What’s behind our Multi-screening Behavior

Page 8: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

Four Types of Multi-screen Behavior

Source: ‘Cross Screen Engagement,” Flamingo & Ipsos OTX, commissioned Qualitative, study of USA, Australia, Brazil, Canada & UK conducted online and in personal interviews; Quantitative Sample = 1035 (USA)

Quantum Journeys

Investigative Spider-Webbing

Content Grazing

Social Spider-Webbing

57% 38%71% 41%

Page 9: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

Digging Deeper into the Paths

Page 10: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

10

“Single screen annoys me…I always try to have two screens going.”

– Super User Group, US

Content Grazing

Page 11: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

“Now I don’t want to watch TV by itself; there is just a lot more that entertains me. I find that there is time when I am relaxing, to find out more, to do it all—because it interests me so much.”

-Super User Group, US

Investigative Spider-Webbing

Page 12: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

“You’re in touch with a lot more stuff – like if I’m watching TV and I want to tell someone about it: I can contact anyone around the world at any time.”

-Super User Group, US

Social Spider-Webbing

Page 13: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

13

Quantum Journey

“There is usually a reason I go on [my laptop] either something captures me to purchase later or interests me to go more in depth.”

-Super User Group, US

Page 14: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

What does this mean

for marketers?

Page 15: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

Consumer intent drives interaction and engagement

Quantum Journeys

Leverage connected devices

Add value as the consumer adds screens (i.e. a mobile coupon to cash in on a PC)

Social Spider-webbing:

Facilitate social interaction through conversation

Weave your own social threads for consumers to explore

Investigative Spider-webbing:

Provide an appetite for supplemental info.

Leave a ‘content’ trail for consumers to explore

Content Grazing

Keep it bite-sized, fun and entertaining

Engagement is fast – consumers won’t hang long

Jamie Ringstad (LEADY)
Switch the order, with Quantum last, grazing first
Jamie Ringstad (LEADY)
Could we do a stack of two boxes on top of two and use bullets or arrows to call out the key findings
Page 16: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

How can Microsoft help?

Page 17: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

We can Facilitate Seamless Connections

Investigative Spider-webbing:

Xbox SmartGlass

Content Grazing

Social Spider-webbing:

Quantum Journeys

Jamie Ringstad (LEADY)
This slide should accrue back to the previous slides with photos of our products called out:*Content Grazing (Xbox)Notes: Casual gaming via Xbox apps in Windows 8 provide fast engagement for short attention spans. *Investigative Spider Webbing (Windows 8 Surface) In notes For example: Windows 8 is the ultimate spider-webbing enabler. Spark a Spider-Webbing pathway by connecting an Xbox streaming experience to the tablet’s unique ability to enable exploration through SmartGlass*Social Spider-webbing (Skype) In Notes For example: Connect social applications such as Skype to conversational spaces*Quantum Journeys (SkyDrive)In Notes For example: technology such as Xbox’s SmartGlass and cloud storage such as SkyDrive can help consumers access content easily and efficiently to get things done*Skype*Windows 8 Tablet/PC/Laptop/Phone
Page 18: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

We can reach your audience across screens

Sources: 3. Pew Research Center’ Oct. 2012 ; IPSOS OTX Microsoft Advertising Custom Study 4. A18+ log into Xbox Kinect 1+/month; Simmons Spring 2012

Mobile TabletMore than 100M Windows 8 apps downloaded

Windows 8More than 1,700 Windows 8 certified devices and growing

Over 30 minutes in time spent

Skype72% agree apps help them get what they want from the internet more quickly

Mobile Xbox LiveMore than 100M Windows 8 apps downloaded

Page 19: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

Unified by design, connected to each other.

Page 20: 65% say the only way they can get everything done is to multitask and use two or more devices at the same time. Source: ‘Cross Screen Engagement,” Flamingo

© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.