of the Institute for Supply Management–St. Louis, Inc.

inside...St. Louis Manager Award Presented . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 3Volunteer Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 4Summer Reading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pages 5-6

July/August 2007

President’sMessage. . . . .By Kim Butts, C.P.M.

Our general dinner meetingsresume on September 25th atSpazio’s Westport. The board hasbeen busy during our off monthspreparing upcoming dinner speak-er events, seminars and C.P.M.Review sessions.

At this time, we have notsecured C.P.M. Review sessions orseminars but are diligently work-ing at confirming excellent speak-ers with current management top-ics and arranging the reviews.

Our most pressing activityuntil May 2008, is preparing,organizing and executing theactivities of ISM’s InternationalConference that will be held in St.Louis, on May 4-7, 2008.

ISM – St. Louis is fortunate tobe getting this fantastic opportuni-ty to showcase our affiliate andSt. Louis.

At each conference, ISMengages the local affiliate to assistwith the conference. One of the

Continued on page 2

BuylinesNew Place – New Lineup

ISM-STL has a great year ahead! Spazio Westport will be the location for the majority of our meetings, which commence at 5:30 P.M. As for the speakers – they will share some real time useable information to help us in our jobs, whatever level that may be.

We will start the year on Tuesday evening September 25, 2007 with DeDe Brunetti from the International Language Center/Brunetti LanguageSchool. Our topic for the evening will be Communication in the Glob-al Environment. More details will follow in our meeting notice. Planon joining us for this exciting start to another educational and informa-tive year with ISM–St.Louis.

The October 23, 2007 meeting will feature Marilyn Gettinger,C.P.M. as our keynote speaker as well as for our Fall 2007 ContinuingEducation seminar. Ms. Gettinger owns and manages the consultingfirm, New Directions Consulting Group. Marilyn created the organiza-tion in 1993 with the mission to assist companies in making the most oftheir precious resources. She designs customized training programs andconsulting services to support organizations that must change to meetthe demands of the 21st century. Her workshops present theory and thenrelate that theory to meeting the challenges of the organization. Partici-pants are encouraged to take on intra-company projects that addressupgrading and reengineering of existing business and manufacturingprocesses. Marilyn’s consulting services offer a team approach tostreamlining existing processes using all of the skills and experiences ofstaff members. She has consulted with organizations to improve pur-

Continued on page 3

Look What’s Coming: 2007/2008

Page 2

AdvancementTony Noe, C.P.M., CIRMTony was fortunate to have someone within ISM St Louis introducehim to the hiring Manager at Spectrum Brands, now United Indus-tries. Tony is now the Senior Purchasing Manager, Global StrategicSourcing. His task is to lead and manage all sourcing from, today pri-marily China but ultimately all Global sourcing efforts. This includeslocating new sources for innovation as well as managing the suppliergroup we currently buy from in China. This requires frequent trips toChina and other locations to meet and assist the process to assuresmooth supply lines on these products.Lifetime Certified Purchasing Manager C.P.M CertificationCongratulations to Rebecca D. Klutho, Strategic Sourcing Manager, MetLife for achieving her Lifetime Certified Purchasing Manager (C.P.M.) certification.

AwardsSusan Vollmer of Arnold, Missouri won an Indie Excellence 2007 Book Award for writing “Legends, Leaders, Legacies,” which tells true stories of 18 global leaders who were killed for advo-cating various causes.

Please contact Rebecca D. Klutho at 314-525-9522 orrklutho@metlife.com with news about yourself or your company.

Hats off!!!

PRESIDENT’S MESSAGEContinued from page 1key areas that ISM – St. Louis isresponsible for is Volunteers. Thisparticular piece of the conferenceis paramount for its success. Vol-unteers are the good-will ambas-sadors of the conference.

I personally extend an invita-tion to each of you to participatein this conference. If you havenever attended an ISM Internation-al Conference, here is yourchance. By volunteering, you savemoney on conference fees andassist ISM and your affiliate whilepromoting supply management.

Please go to our website atwww.ismstlouis.org and click onthe Volunteers link to sign up.

See you in September.

All across the country ISMaffiliate Boards are welcomingnew members to their ranks, andevery summer ISM holds Leader-ship Training Workshops to trainand develop new board membersand those taking on a new rolewithin their Board.

St. Louis was chosen this yearto host the first workshop on June22nd and 23rd at the SheratonWestport Lakeside Chalet. About120 participants from all over theUnited States gathered to learnmore about leadership, Board ofDirector responsibilities, and thetasks in their particular role. Thetwo days were a great develop-ment opportunity for our Boardmembers, and are a benefit ofserving on an ISM affiliate board.Several of our board membersattended the session, and others

will travel to the other two work-shops held in Las Vegas and Balti-more this year. Our affiliate washonored to win one of the “SpiritAwards” for the most outgoing

and spirited affiliates! MartyRutkovitz attended the Las Vegasworkshops and also received a“Spirit Award” for ISM St. Louisthere also!

The St. Louis affiliate tookthe opportunity to promote theISM 93rd International Confer-ence that will be held May 4-7,2008. Many of the participants ofthe leadership workshops enjoyeda night at a Cardinal’s game, ashow at the Muny or a great din-ner out and are looking forwardto returning next year to continueto explore St. Louis!

St. Louis Hosts ISM Leadership Workshops

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By Kim Butts, C.P.M.Julie Wulff, C.P.M., received

the 2007 St. Louis Supply Man-ager Award at the May 22, 2007dinner meeting. This award is thehighest honor that ISM – St.Louis bestows on an individual.

The honor goes to an individ-ual who has:

• Demonstrated leadership,both in the Association and in thesupply management field

• Provided outstanding serviceto the Association and to the sup-ply management field

• Made contributions for theadvancement of supply manage-ment as a profession

Throughout the past year,Julie has demonstrated all theseattributes and contributions.When our members voted tochange our name from NAPM –St. Louis to ISM – St. Louis,Julie took the lead to facilitate afive-year strategic plan. She alsocreated a policy and proceduresmanual and revised the Bylawsall within a tight time frame inorder to meet ISM national dead-lines.

Additionally, Julie has pre-sented interesting topics at severalpre-dinner member meetings,secured various speakers andteaches supply chain managementat SLU which elevates our statusas a professional organization andcontributes to the understandingof supply management as profes-sion.

The nominating process con-sists of a selection committee that

reviews nominations from ourmembers to select a worthy can-didate.

Julie’s professional career hasincluded 20 years at Procter andGamble in several manufacturingmanagement roles, includingprocess engineer, production andquality assurance, as well as pur-chasing and supply chain man-agement. Julie has a BS from theUniversity of Missouri – Colum-bia and M.B.A. from the Univer-sity of Missouri – St. Louis. Julierecently left P & G to start herown supply management consult-ing firm SupplyWise Consultingand is teaching in the St. LouisUniversity Consortium for SupplyManagement Studies.

Julie is married to Bob andhas two sons, Bobby andMatthew. The Wulff’s reside inBallwin.

Julie joined ISM – St. Louisis 2003. Since becoming theDirector of Professional Develop-

ment in 2004, Julie has been veryactive in ISM – St. Louis. Cur-rently she is the President Electand will be the President in 2009.In addition to being an activemember and volunteer in St.Louis, Julie is the Chair of Pro-grams for ISM’s General Confer-ence Committee. Julie’s role asthe Program Chair is workingwith the Permanent ConferenceCommittee of ISM national, toevaluate and select all presenta-tions presented at the St. LouisConference in 2008.

ISM – St. Louis is fortunateto have Julie as an active mem-ber. Her experience, leadershipand dedication to the professionand organization are true assets.

Congratulations Julie onreceiving the 2007 St. LouisManager Award!

2007 ST. LOUIS MANAGER AWARD PRESENTED

LOOK WHAT’S COMINGContinued from page 1

chasing, inventory and supplychain processes.

Those are just the tip of theiceberg as they say. Put on youcalendar now; November 15th forlunch, January 23rd, February20th, March 20th, April 24th andMay 22 because you do not wantto miss any of the great opportu-nities to network and learn moreabout our profession. Of courseall of you have May 4th – 7th onyour calendar as we host the 2008ISM International Conference.It is going to be a great year in StLouis!

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How long have you been a vol-unteer?Two, non-consecutive years.

How long a member of ISM /NAPM?I joined NAPM in 1998.

What type of volunteer activitieshave you performed?This past year I have served as avolunteer on the Marketing Com-mittee. Several years ago Iserved on the Membership Com-mittee.

What do you enjoy the mostabout ISM?I enjoy and value the continuouslearning opportunities, keepingupdated on current trends.Becoming active again this pastyear has driven me to prepare formy CPM certification, which Ihope to obtain this summer!

What is your role at work andwhat kind of activities are youinvolved in?I am lead buyer at Diagraph,which is a 110-year-old ITW com-pany that is a marking, coding andlabeling manufacturer/distributorlocated in the Missouri ResearchPark at Weldon Springs in St.Charles County. Responsibilitiesinclude:

• Purchasing responsibilities,negotiating, supplier relations

• Management of direct reportsin purchasing andshipping/receiving

• Management of Supplier Per-formance Program

reviewing processes under ourVIPER Continuous Improve-ment Program

• Backup to Production Manager

What do you do for fun?Spending time with family/friends,movies (especially independentfilms), antiquing and flea market-ing. I attend a lot of area musicaltheater productions and am a mem-ber of StageHands, the volunteergroup of Stages St. Louis. I havebeen involved in the Miss Mis-souri/Miss America Organizationfor 17 years and currently amexecutive director of the MissGateway St. Louis / Miss Gatewayto the West Scholarship Program,and also serve as a field directorfor Miss Missouri, covering theeast-central region of the state.Have just became refocused at thegym and if I don’t do a cycling/spinning class four days a week Ifeel completely out of kilter!

• Management of RMA process-es and repair programs

• Guiding efforts to achieveinventory reduction and materi-al cost reduction goals

• Participant of cross-functionalproduct teams

• Developing, documenting and

VOLUNTEER SPOTLIGHT

Gary Bogener

ISM-St. Louis welcomes our new members. Thank you for your participation.

Welcome New Members

Shonnah Paredes

Contracting OfficerMetro-TransitSt. Louis, Mo.

Kevin Lampe

Buyer 1MeridianSt. Louis. Mo.

Brian Schappe

Supply Chain ManagerGrainger Integrated SupplyWentzville, Mo.

David Heacock

Purchasing ManagerContinental TireMt. Vernon, Ill.

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Business Process Management and the Balanced Scorecard: Using Processes as Strategic DriversRalph Smith, John Wiley & Sons, Inc., Hoboken, NJ, 2007.This book is essential for those who are creating a

strategically aligned organization. The authordescribes how to channel the specific knowledge,talents and skills of the workforce toward achievinglong-term strategic goals in the organization. Thebook shows managers how to use the balancedscorecard to achieve and sustain strategic successin a changing business environment. ISM reviewercomments: “…useful because it presents aprocess-oriented approach and is practical, hands-on and step-by-step. It can help supply managerswith alignment to corporate goals and strategiesusing its “how-to” process.”

Process Outsourcing: Process, Strategies, and Contracts (2nd Edition)John K. Halvey and Barbara Murphy Melby, John Wiley &Sons, Inc., Hoboken, NJ, 2007.Business Process Outsourcing (BPO) has evolvedfrom early-adopter corporate departments in needof out-of-the-box solutions to the solution of choicefor the enhancement of an increasing number ofbusiness processes. A guide for effective manage-ment of outsourcing transactions, this book isintended to bring readers up to date with changesand developments in outsourcing. ISM reviewercomments: “Great reference book! Even suggest-ed Purchasing as part of the BPO team. Verycomprehensive with good templates and check-lists.”

Continued on page 6

During the summer months, ISM-St. Louis takes a couple of months off to enjoy the sun and fun. Dinnermeetings are not held during the months of July and August. But just in case you need a fix of new pur-chasing information, the books below are a partial list of ISM’s Business Book List which have been reviewedby a team of supply management professionals and academic reviewers. They have been found to be rele-vant to supply managers and their functions. Enjoy!

Summer Reading 2007

As many of you know, the City of St. Louis willbe hosting ISM’s 93rd Annual International SupplyManagement Conference and Education Exhibit, May4-7, 2008.

The ISM – St. Louis members are an importantcomponent of this upcoming conference and we urgeyou to sign up quickly for volunteer positions on ourwebsite. At each conference, about 100-200 volunteersare needed to help manage the conference. We wantSt. Louis to be one of the best conferences ever andwe seek your help. The last time ISM held the confer-ence in St. Louis was in 1938.

Volunteers are a VITAL part of the ISM AnnualInternational Conference. Among the many functionsof a volunteer are:

• Assist Attendees in locating meeting rooms• Install signage to identify educational work

shops/meeting rooms

ISM Conference May 4-7 2008

SSEERRVVIICCEE CCOOMMMMIITTTTEEEE VVOOLLUUNNTTEEEERRSS

• Distribute and collect workshop evaluations

• Assist in seating attendees at General Sessions• Distribute materials at Hospitality Desk• Answer questions regarding the local area• Assist ISM staff with coordinating conference

eventsGo to www.ismstlouis.org to sign up today for a

volunteer position.

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Global Sourcing Logistics: How to Manage Riskand Gain Competitive Advantage in a WorldwideMarketplaceThomas A. Cook, Amacom, New York, 2007.While providing advantages in price and terms, glob-al sourcing poses new risks for businesses in man-aging their supply chains. This book offers a blue-print for standard operating procedures for manag-ing the risks of inbound supply chains. The bookprovides hands-on solutions to the challenges ofglobal commerce.

Integrated Operations Management: A SupplyChain Perspective (2nd Edition)Mark D. Hanna and W. Rocky Newman, Thomson Advantage Books, SouthWestern/Thomson Learning,Mason, OH, 2007.This book focuses on supply chain management

and the increased blending of service and applica-tions with traditional manufacturing theory and appli-cations. ISM reviewer comment: “This book fulfillsits promise of addressing contemporary supplychain, cross-functional, and integration issues inOperations Management…it would be an excellentvehicle for practitioners in all fields wishing to keepup with the most recent terminology, activities andconcepts regarding modern operations and servicemanagement. It would be a very useful referencebook for any category of manager to have on his/herbookshelf…”

Key Performance Indicators: Developing, Imple-menting, and Using KPIsDavid Parmenter, John Wiley & Sons, Inc., Hoboken, NJ,2007.The lack of understanding of Key Performance Indi-cators (KPIs) can lead to the failure of monitoringand reporting of performance measures. The bal-anced scorecard can only work if the appropriatemeasures are in it. This book describes a back-to-basics methodology that bridges the gap betweenthe balanced scorecard and the implementation ofperformance measurements. ISM reviewer com-ments: “The author provides models, frameworksand examples that make key performance indicatorseasy to understand.”

Managing Business Ethics: Straight Talk AboutHow to Do It Right (4th Edition)

Linda K. Trevino and Katherine A. Nelson, Wiley & Sons,Inc., Hoboken, NJ, 2007.Trevino and Nelson offer a highly realistic, down-to-earth look at ethics in the workplace with this book,which is intended to help professionals identify andsolve ethical dilemmas, understand why peoplebehave the way they do, and design a culture topromote ethical behaviors in their organizations.Emphasis is on common work situations, includinghiring, managing, performance assessment, disci-pline, firing, and providing incentives for staff. It alsolooks at producing quality produces and servicesand dealing effectively and fairly with customers,suppliers and other stakeholders.

Supply Chain Management Best PracticesDavid Blanchard, John Wiley & Sons, Inc., Hoboken, NJ,2007.Packed with anecdotes, interviews, case studies,

research and analysis, this book offers a compre-hensive look at the development of supply chainmanagement. The book is organized into threeparts. Part I introduces supply chain managementwith examples of best-in-class supply chains in vari-ous industries along with methods for performancemeasurement; Part II presents the traditional coreprocesses and discusses practices of trend-settingcompanies; and Part III describes strategies used byleading companies to design extended enterprises.ISM reviewer comments: “…more useful for a per-son entering supply management than for one whois experienced in it. Good read with excellent casestudies…relevant for today’s supply managers.Author does a great job of outlining the best prac-tices of various processes and exploring how theyare used in business functions…”

Dictionary of International Trade (7th Edition)Edward G. Hinkelman, World Trade Press, Novato, CA,2006.This is the most respected and largest-selling dic-

tionary of trade in the world. In use in more than 100countries by importers, exporters, bankers, shippers,logistics professionals, attorneys, economists, andgovernment officials, the book provides a wealth ofinformation including trade terms, acronyms andabbreviations, currency information, guide to freightand ocean freight containers, guide to letters ofcredit, Incoterms 2000, and much more.

Summer Reading 2007 cont.

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OFFICERS AND DIRECTORSJuly 2007 - June 2008

PresidentKimberly Butts, C.P.M., CPPB

President-ElectJulie B. Wulff, C.P.M.

Vice PresidentMarty Rutkovitz

Director of EducationDon Sante

Director of FinanceArdith M. Angelbeck, A.P.P.

Director of MarketingRebecca D. Klutho, C.P.M., A.P.P.

Director of MembershipDwayne Yount, C.P.M.

Director of Prof. DevelopmentTony Noe, C.P.M., CIRM

SecretaryPat Greathouse

P.O. Box 31673 Des Peres, MO 63131-9998Phone & Fax: (314) 646-7442 ismstl@sbcglobal.net

Visit us at: http://www.ismstlouis.org

Buylines Editor: Rebecca D. Klutho, C.P.M., A.P.P.Layout Design: P.M. Graphics, Inc.

of the Institute for Supply Management – St. Louis, Inc.

BBuylinesuylines

Month Date Event Time LocationAug. 14 Board Meeting 5:30 p.m. Spazio’s

June PMI Survey ResultsFor the first time since March

of this year, Missouri’s BusinessConditions Index declined. TheBusiness Conditions Index dippedto 62.4 from May’s 66.2. Compo-nents of the overall index fromthe June survey were new ordersat 70.8, production at 68.1, deliv-ery lead time at 44.6, inventoriesat 66.7, and employment at 54.1.The downturn in June was fueledby slower growth in durable-andnondurable-goods producers,especially food processors. How-ever, this weakness was morethan offset by expansions invalue-added computer systemsdesign and non-residential con-struction.

This information is providedcourtesy of Creighton University,located in Omaha, Nebraska.

Economic Outlook ISM Events Calendar – August 2007

RREEMMIINNDDEERRSSGlobal Supply Management ConferenceSeptember 20-21, 2007, Hilton, Phoenix East/Mesa, Arizona, Registernow at www.ism.ws. Click on Education-Seminars, Conferences andthen Global Supply Management Conference.

Tenth Annual ISM Indirect-MRO Group Conference and WorkshopsSeptember 24-25, 2007 at Wyndham Hotel in Chicago, Illinois.For complete details and to register go to: http://www.indirectmro.com.

Mark Your Calendar for the 8th Annual Services ConferenceNovember 29-30, 2007 at Pointe South Mountain Resort in Phoenix, Ari-zona. Look for Program information at www.ism.ws. Click on Educa-tion-Seminars, Conferences.

ISM Salary Survey - Is Your Salary Inline?Recently, ISM completed the analysis of its second comprehensive

salary survey. The summary report, 2007 ISM Salary Survey Results, isavailable with a detailed report available to ISM members and availablefor purchase by nonmembers at www.ism.ws. Select Tools, then Info-Center.