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    50 infrastructure trends in 140 character

    Copyright 2013. Wipro Limited. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or byany means, electronic, mechanical, photocopying, recording, or otherwise, without express written permission from Wipro Limited. Specications subject tochange without notice. All other trademarks mentioned herein are the proper ty of their respective owners.

    The material in this document is provided as is without warranty of any kind, either express or implied, including but not limited to, the implied warranties ofmerchantability, tness for a particular purpose, title and non-infringement. The material are subject to change without notice and do not represent acommitment on the part of Wipro. In no event shall Wipro be held liable for technical or editorial errors or omissions contained in the material, includingwithout limitation, for any direct, indirect, incidental, special, exemplary or consequential damages whatsoever resulting from the use of any informationcontained in the material. The materials may contain trademarks, services marks and logos that are the property of third parties. All other product or servicenames are the property of their respective owners.

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    What does the futureof infrastructurehold?

    This reckoner servesas a handy guide.

    Technology today is so intrinsic t

    functioning of organizations that

    strategic role, a far cry from the

    played previously.

    As technology becomes an incre

    business tool, CIOs have a uniqu

    be the harbingers of change. To h

    their roles and contribu te in busi

    compiled a comprehensive list of

    trends that w ill inuence the ent

    As Darwin pointed out, It is not

    species or the most intelligent th

    most adaptable to change. Our

    providing insights for smar t decis

    it is knowledge that will help sur

    changing times.

    Anand Sankaran

    Senior Vice President & BusinessHead - Wipro Infotech andGlobal Infrastructure Services

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    #Automation #Datacenters #C

    #Cloud #EndUserComputing ##IPv6 #ITOM #UCaaS #Virtua

    infrastructure as we know it, will

    over the coming years.

    As IT leaders strive to transform

    organization into a valued busine

    responds quickly to business nee

    emerging trends, as revealed by v

    experts that enterprises should c

    planning for 2013.

    Each trend is articulated in no mcharacters and is hash tagged. Yo

    follow along and extend the conv#

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    #Autom

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    #AUTOMATIONin virtual and

    #CLOUD environments will

    allocate resources to

    workloads as needed,

    returning them when the

    job is complete.

    1

    Automation will change the wa

    Cloud environments are manavirtualization are accelerating t

    automation, in order to reduce

    resources to run jobs and proc

    diverse machines and infrastruc

    allocation and hence reduction

    are key in vir tual and cloud env

    execution of workloads and to

    associated with cloud computi

    the virtual and cloud environm

    resources to workload process

    the need, and return those reselsewhere after the workload

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    With #SELFSERVICEAUTOMATION,

    end users will pick and use

    services from a catalog,

    without the assistance of a

    IT operations department.

    2 Self-service Automation will seorganization. With business pro

    interlinked and reliant on IT tec

    self-service automation is the n

    concept of self-service automa

    the end user of a business pro

    a service catalog within an IT a

    and initiates the process witho

    IT operations depar tment. This

    support costs and thereby, ope

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    3

    The pillars of

    automationbatch processing,

    runbook/workload

    automationwill be unified

    and centralized into a single

    #AUTOMATIONENGINE.

    The single Automation Engine automation solution. All the fou

    automationbatch processing

    automation and workload auto

    be brought under one roof int

    centralized automation solutio

    automation engine. This solutio

    all these and also include a num

    entary technologies and capab

    infrastructure monitoring, runn

    on-demand and automating th

    associated with cloud computi

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    4

    #AUTOMATION of

    time-consuming and resource

    intensive process will increase

    efficiency, reduce errors and

    lower cost of operations.

    Automation will reduce the cos

    Funding IT operations is getting

    the number of disparate techno

    IT departments is growing, alth

    and budgets remain the same. T

    automation of time-consuming

    intensive processes, and throug

    errors from manual interventio

    automation will be the catalyst

    of operations and drive efcien

    always been in the picture, but

    resource constraints, it will com

    move to center stage.

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    5

    #AUTOMATION will integrate and

    analyze vast volumes of

    #BIGDATA to provide businesses

    with the ability to take

    decisions in near real-time.

    Automation helps integration

    of Big Data. Increasingly, all bu

    data to make critical decisions

    Today, not only is the volume o

    but so are the number of disp

    that feed into da ta warehouse

    intelligence solutions. IT autom

    and help analyze the moveme

    these dispar ate sources to imp

    and reporting.

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    2

    #Datace

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    6

    The #DATACENTER will go from

    traditional, consolidated and

    centralised to an internal cloud

    where users can consume IT

    as a service.

    The Datacenter continues its tr

    journey: From a traditional, virtuand centralized IT infrastructure

    transform into a service-orient

    efcient internal cloud, allowing

    applications and data and consu

    This transformation is the resul

    the demands of a growing mob

    the need to compete with pub

    However, such a transformation

    only if IT organizations change t

    a command-and- control ideolo

    IT services for their internal cu

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    7

    The infinite

    #DATACENTERsmall in size, but

    great in density will be highly

    #ENERGYEFFICIENT.

    Energy management in datace

    becoming an important discip

    moderately energy-intensive o

    trend to analyze performance

    This in turn will lead to the de

    management information syst

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    #HYBRIDIT Services will be

    hosted part internally and part

    externally. Businesses get both

    security and costs/speed of the

    external cloud.

    8The trend towards Hybrid IT:

    must continue to act as interm

    internal customers and all IT s

    external); at the same time, the

    with public cloud service prov

    Therefore, they are becoming

    IT a set of IT services hoste

    and par tly externally. This suits

    since, as intermediaries, IT org

    internal customers the protect

    of the internal cloud, along wit

    price, additional capacity and p

    of the external cloud.

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    The #HYPEREFFICIENCY of

    datacenters will enable delivery

    of services cost-effectively and

    competitively in relation to the

    external cloud.

    9IT organizations need to strive in their data centers, especially

    competing with the external clo

    critical data and applications ma

    internal private cloud, IT organi

    internal IT services in an efcie

    manner. By virtualizing as many

    possible, using storage efcienc

    as data de- duplication, and buy

    enable them to maximize space

    consolidate applications, data ce

    to squeeze out fu rther costs.

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    The #DATACENTER will be

    increasingly at the heart of IT

    operations and through

    #VIRTUALIZATION, #SDNs and

    #CONVERGEDINFRASTRUCTURESOLUTIONS.

    10

    The corporate Datacenter wil

    as the ITPowerHouse: As the sdatacentre becomes more cos

    provides internal IT delivery m

    more efcient methods such a

    Software-Dened Networks (

    of converged infrastructure so

    cloud-in-a-box), this market w

    growth. Development and ope

    will also be par t of Sustainable

    be complete virtualizationof al

    datacentre from the database,

    to the user. This in turn will nec

    automation technologies and t

    orchestration layer.

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    #Clou

    3

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    By the end of 2013, most

    companies will choose a

    mixture of private and

    public clouds, or what is

    called a #HYBRIDCLOUD.

    11 The dawn of the Hybrid Cloudthat by end 2013, more than 6will have some form of cloud a

    companies will choose a mixtu

    and public cloud techniques, in

    a hybrid cloud. Private cloud t

    on service-centric delivery of

    the organizat ion will soon eme

    contender, while companies w

    commodity services to the pu

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    12

    Organizations will soon consume

    everything as a service. Software/

    Biz processes as Services are

    compelling for their reliability

    and cost.

    Software-as a-Service (SaaS) w

    sought by rms looking to cre

    and single solution in the clou

    Process- as-a-Service) is also g

    In order to deal with complex

    initiatives such as Smart Grid a

    organizations will rely on man

    providers and adopt a shift tow

    contracts with service provide

    cost model in order to share t

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    13

    As devices, platforms and apps

    mushroom, so will complexity

    and the need for security.

    #MANAGEDSECURITYSERVICESwill

    quickly gain currency.

    The growing variety of devices,

    and the need to properly secur

    IT complexity, leading to a grow

    managed security services, even

    some lingering economic uncer

    cloud-based security services a

    due to demand in North Amer

    opportunities in developing ma

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    #Consumeriza

    4

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    14The use of mobile devices

    will grow. Although they

    will not replace desktops

    immediately, unmanaged

    device storage will remain

    a concern.

    Although Consumerization is a g

    widespread use and adoption of

    mobile devices in business, they

    replace the tr aditional compute

    Instead for a time , both will coex

    devices using specialised apps fo

    tasks/projects. Companies using

    mobile devices and desktops in

    mix should recognise and manag

    of unmanaged storage in tablets

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    15

    Enterprises will evaluate

    #BYOD (Bring Your Own

    Device) as a policy to

    determine infrastructure

    decisions of the future.

    Mobility and the personal Cloud

    to grow: Mobility and BYOD tre

    Hence, enterprises should evalu

    own situations, and consider a s

    for users. They should also reco

    is going to have a cascading effe

    physical infrastructure is built in

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    16Challenges from

    #CONSUMERIZATION will

    present both opportunities

    and #SECURITYchallenges

    for providers in the

    managed services space.

    Companies have to set up man

    for BYOD. Most CIOs are look

    hybrid model some parts of

    in house, some via managed se

    the Cloud.

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    #EndUserComputing

    5

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    17With desktop

    #VIRTUALIZATION delivering

    users with on-demand

    business services, the focus

    will shift to information

    and resource access.

    Desktop Virtualization grows in

    will continue to use desktop vir

    desktop provisioning and mana

    they will use it to deliver exibl

    business services in a manner a

    as part of a broader, more user

    This means that IT department

    focus beyond device control an

    exible access to information a

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    18The need to enhance

    end-user productivity

    will run at cross

    purposes with the need

    for ensuring #SECURITY of

    IT infrastructure.

    Security challenges with end-u

    continue to haunt CIOs: Mor

    faced with the challenges emp

    whilst maintaining security of

    IT has to enhance end-user p

    maintaining IT control throug

    management and help mitigat

    mobile devices to datacenters

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    The #ENDUSERCOMPUTINGtrend

    will see companies deploying a

    mix of physical, virtual and

    cloud based desktops (DaaS).

    19 A mix of devices will drive EnCompanies will deploy a mix

    and physical desktops. Cloud,

    Service (DaaS) and cloud-hos

    play into the equation as well

    cost savings, reduced hardwar

    maintenance and managemen

    reduced need for upgrades.

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    #VirtualDesktopI

    6

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    The resurgence of

    #VIRTUALDESKTOPINFRASTRUCTURE will

    continue unabated, with over 60%

    of enterprises adopting some form

    of VDI by the end of 2013.

    20 Virtual Desktop Infrastructurea renaissance, as businesses bo

    are showing both interest and

    enterprise solution that was o

    associated with mainfr ame an

    Studies show 60 percent of en

    some form of VDI in use by y

    just 10 percent in 2008.

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    #VDI will simplify desktop

    provisioning and management

    improving the efficiency and

    effectiveness of an organizations

    #ENDUSERCOMPUTING policy.

    21

    Over the past decade, VDI im

    been driven primarily by the

    lower hardware costs by d

    PC refresh cycles. Other reas

    deployment included simplic

    application provisioning, incre

    and control of desktop infras

    such as data security and pat

    Today, it is used to also simp

    provisioning and managemen

    improve the efciency and ef

    organizations end-user comp

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    In the next three years, over 30%

    of large organizations will deploy

    Hosted Virtual Desktops #HVDs.

    22

    VDI adoption rates will skyroc

    technology turning mature, sim

    inexpensive. Although desktop

    remains an end-user niche du

    performance levels, this is set

    performance is improving and

    becoming more mature, less e

    complex. Research shows tha

    2016, 30% of large organizatio

    more than 1,000 users) will h

    hosted virtual desktops (HVD

    users or more. In all, HVDs w

    deliver client computing capab

    million users by 2016.

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    #FabricComputing

    7

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    As IT organizations seek greater

    agility and lesser time to deploy,

    they will turn to #FABRICCOMPUTING

    for better integration of servers,

    storage and networking.

    23 Due to increased penetration othe growth of cloud computing

    has been on the radar of many

    virtualization penetration increas

    will deploy virtual machine (VM)

    require a fabric-based infrastruc

    integrates server, storage and ne

    agility and faster time to deploy.

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    Rather than a single #FABRIC

    there will be two.

    24Instead of a single fabric, there

    between the cores and memo

    between memory and the res

    center. This second fabric will a

    data center infrastructure to b

    thereby enabling low latency. S

    the fabric is equal, application

    located anywhere without imp

    and thus the applications beha

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    #FABRICCOMPUTING will unify

    HPCs, storage, and

    networking and bring

    flexibility, scalability and

    accommodate variable

    workloads and apps.

    25 As costs become important, Fahave been gaining attention. Fa

    end-to-end Next Generation I

    infrastructure architecture. By s

    High Performance Computing

    storage/ backup, networking an

    data centers will bring greater

    to continuously changing facto

    application portability and time

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    #Infrastructure

    8

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    Generalists will be better

    equipped to understand the

    complexity introduced by

    virtualization, mobility and

    cloud computing.

    26Trends such as virtualization, computing, combined with th

    technical changes, is increasin

    IT management. Which mean

    generalist who can look beyo

    specialist, with the ability to b

    stand the cascading e ffects of

    required. More so in todays

    environment, where breadth

    required to balance depth of

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    The key to managing #BIGDATA

    will be #CLOUDCOMPUTING with its

    ability to provision computing,

    storage and network resources

    with agility.

    27

    Big data will continue to expl

    consequently, there will need

    storage as well. Key to manag

    be cloud computing with its a

    computer resources, storage,

    capacity with agility. Compan

    to analyze the big data to spo

    could be useful to their busin

    of the data is unstruc tured, a

    correlated in novel ways befo

    be a challenge. Companies m

    use pattern-based strategies

    sense of this vast data to crea

    and gain competitive advanta

    investments in new data analydevelopment of new skills.

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    #HELPDESKS will give way to

    #CROWDSOURCING

    28The new trends of Mobility, c

    IT, the cloud may lead to the

    Helpdesk, at least as we know

    trend is more reliance on cro

    web resources of vendors or

    result in the need for a trans

    related to how IT troubles ar

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    #SOFTWARE will define

    #HARDWARE

    29In the future, software-dened

    designed such that hardware ha

    from software in a way that wil

    with the box-by-box approac

    congurations of today, toward

    workow for the next-generat

    trend is furthered by the new f

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    #CLOUD #SECURITY will be

    the most contentious

    issue of 2013.

    30As enterprises move data to t

    security is rapidly gaining prom

    the condence in cloud is gro

    vendors will strive to establish

    controls to protect informatio

    adoption. Large enterprises w

    the potential benets of cloud

    and exibility against risks of b

    condentiality, identity and acc

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    9

    #IPv6

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    In 2013, there will be

    widespread rollouts of #IPV6

    across enterprise networks.

    31Enterprises will soon have to across their entire network, a

    the IPv6 is part of the system

    life cycle. An effective migratio

    help protect business-critical

    also provide network manage

    efciencies. Companies that h

    ahead will be able to progres

    those who have not will be le

    with last minute efforts to cat

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    #ITOperationsManagement

    10

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    #ITOPERATIONSMANAGEMENT(#ITOM)

    will see an upswing as business

    value must be demonstrated.

    32 With IT budgets attening, IT will be under greater pressure

    business value by ensuring inf

    operations are in sync with en

    The potential benets include

    better management of risks, a

    alignment of IT and business.

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    There will greater spending on

    #ITOM to improve utilization of

    existing resources.

    33Cost containment and improv

    existing assets is one of the ma

    ITOM spending. Tools for impr

    management and performance

    fastest-growing segment. While

    maturing, more maturity and in

    the IT organization will be req

    the promised value.

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    #ManagedServices

    11

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    #MANAGEDSERVICESwill

    continue to grow through

    the decade.

    34 As more companies outsourcServices are growing in channgenerated revenue, and are ex

    through the end of the decad

    growth in demand, one-half of

    say managed services is either

    of their product portfolio.

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    #MANAGEDSECURITYSERVICES

    will grow with the growth

    of the #CLOUD.

    35The growth of Cloud will acce

    of cloud-based managed secu

    This new development may

    traditional business relationsh

    providers have with their valu

    for example. But we see the o

    leading to more managed sec

    provided through cloud delive

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    #Networ

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    The #NETWORK will play a

    larger role as an enabler

    to business.

    36

    Increased network capacity an

    intelligence is enabling service

    monetize their network invest

    capabilities will make it easier

    enterprises network is being

    troubleshoot issues quickly. It

    service providers sell new ser

    real-time view of how custom

    network. Enterprises in turn c

    network capabilities to analyze

    and enhance customer exper

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    #NETWORK architecture will

    see significant evolution.

    37 As networks become more cointelligent, innovation in netwooptimisation technologies will

    These include software-dene

    solutions that provide unprece

    and access into network and i

    support the huge growth in d

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    38

    Emerging and developing markets

    will show different patterns of

    #INFRASTRUCTURE growth.

    Infrastructure markets are follo

    different growth patterns based

    economics, regulation, competi

    cycles, and customer requireme

    therefore must develop a gran

    these opportunities and formu

    to achieve sustainable, long-ter

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    #Security

    13

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    As the devices proliferate and

    threats get increasingly

    sophisticated #SECURITY will

    remain a priority.

    39Given the sheer number of nthe greater levels of risk of so

    threats, security will remain a

    enterprises. According to rese

    worldwide spending on secur

    reach $86 billion in 2016 and

    (managed security ser vices), s

    gateway (appliance), and secu

    and event management (SIEM

    fastest-growing security segm

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    #SystemsInt

    14

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    #SYSTEMSINTEGRATION will play a

    pivotal role in moving companies

    towards a converged environment.

    40 As companies move towards aenvironment they will look to m

    return from their infrastructure

    system integration to address t

    to consolidate IT resources thr

    will further boost system integ

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    #UnifiedCommunications

    15

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    The difficulty with implementing

    an enterprise wide

    #UNIfiEDCOMMUNICATION (UC)

    platform will necessitate a hybrid

    approach to UC.

    41

    The proliferation of Unied C

    and the struggle that large en

    deploying enterprise-wide U

    put the focus on the adoptio

    approach to UC. Combining

    on-premises deployment wit

    deployment, the hybrid mode

    the core infrastructure and a

    in the enterprise, managed b

    IT staff while components su

    and federation are hosted in

    through globally distributed d

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    The highlight of #UC

    will be #UX.

    The highlight of #UC

    will be #UX.

    4242 The focus in Unied Commuwill be on User Experience (

    software and solutions that e

    experience will reach the ma

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    #UCAAS (#UnifiedCommunication

    as a Service) unsurprisingly will

    continue its growth trajectory.

    43

    According to a recent resear

    for UCaaS is set to grow to 4

    3-5 percent in 2009. It is easy

    UCaaS is attractive it offers

    functionality as premise-based

    lower cost associated with le

    collaboration applications. Ou

    consolidation, convergence a

    technology and mobility will

    this trend.

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    #Virtuali

    16

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    After successfully employing

    #VIRTUALIZATION for servers,

    virtualization technologies will

    be adopted in other areas.

    44Most large enterprises have avirtualised 20 to 30 percent o

    and are now ready to adopt

    technologies in other areas. v

    to transform data centres, ne

    and applications, delivering m

    agility and ROI. The trend wil

    by a decrease in cost of virtu

    increasing competition.

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    #VIRTUALIZATION will move

    beyond compute and storage.

    45Having already transformed th

    storage, virtualization technolo

    moving into other key IT segm

    datacenter will be transformed

    widespread adoption of virtua

    technologies, delivering concre

    return on investment to the S

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    The multi-hypervisor

    #DATACENTER becomes

    a reality.

    46

    As organizations look to exp

    virtualization footprint, they h

    explore alternative vir tualizaAlso, open source will increas

    next wave of cloud and vir tua

    and adoption. Lastly, virtualizat

    containerisation will coexist, a

    Service (PaaS) platforms wi

    prevalent to take advantage o

    virtual-machine, and containe

    systems. This will enable an or

    make best use of its resource

    enterprise applications.

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    #InternetofThings

    17

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    The number of things connected

    to the internet will grow

    exponentially.

    47Internet of Things promises tojust a buzzword: In 2011, ther

    million things on the Web an

    that up to 100 billion unique

    objects will be connected to

    2020. The concept can cover

    applications, one with the pot

    signicant impact on the ente

    coming years.

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    18

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    48

    #ARTIfiCIALINTELLIGENCE will

    turn more intelligent.

    Machine learning is set to ush

    - from self-driving cars to e-d

    nancial advisers and medical

    will create new opportunities

    decision support and human-

    collaboration.

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    49

    #BIGDATA will deliver

    big insights.

    Analytics will play a cr ucial ro

    big data. The ability to make t

    based on available data is cru

    success and analytics promise

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    #In-memoryComputing

    19

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    #IN-MEMORYCOMPUTING will

    continue to gain traction.

    50 In-memory computing technrapidly growing as it offers sta

    management, helping reduce

    traction that in-memory com

    will mean that enterprises wi

    their application architecture

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    Conclusion

    Major changes are occurring, new business possibilities are emerging and

    many more complexities are arising. It is imperative that CIOs help their

    organizations capitalize on the strategic potential of emerging technologies.

    Our hope is that this report will have helped you in preparing for the major

    trends that you will confront in the year 2013.

    Source

    Channelnomics CompTIA Forrester Re

    Gabe Knuth, TechTarget Gartner, Inc. G

    Infonetics Research IT TechNewsDaily J

    Security for Business Innovation Council, RS

    West IP Communications

    http://channelnomics.com/http://www.comptia.org/home.aspxhttp://www.forrester.com/homehttp://www.gartner.com/technology/home.jsphttp://www.strategyr.com/http://www.infonetics.com/http://www.ittechnewsdaily.com/http://www.juniper.net/us/en/http://www.emc.com/utilities/globalsiteselect.jhtml?checked=truehttp://www.westipc.com/http://www.westipc.com/http://www.emc.com/utilities/globalsiteselect.jhtml?checked=truehttp://www.juniper.net/us/en/http://www.ittechnewsdaily.com/http://www.infonetics.com/http://www.strategyr.com/http://www.gartner.com/technology/home.jsphttp://www.forrester.com/homehttp://www.comptia.org/home.aspxhttp://channelnomics.com/
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