4th INAP Conference in Beijing Chongqing Industry Polytechnic College China Yulin Jin May 27 th, Beijing Research on Operation Mechanism of New Apprenticeship

4th INAP Conference in Beijing

Chongqing Industry Polytechnic College China

Yulin Jin

May 27th, Beijing

Research on Operation Mechanism of New Research on Operation Mechanism of New Apprenticeship in Cultivating Model in Apprenticeship in Cultivating Model in

Hospitality Management of High Vocational Hospitality Management of High Vocational CollegeCollege



Introduction

This paper introduces a case of a new apprenticeship program implemented between a vocational college and a hotel. The students will work as apprentices in the real work environment 3 days per week (hotel), and learn theory in college 2 days per week. It is called “3+2” working-learning alternate cultivating model.


Background

Apprenticeship

Training

Vocational

Colleges

Education

Vs

What is a new apprenticeship?

Implementing school-

enterprise cooperation,

working-learning alternation

cultivating model


Hospitality Industry in China

The hospitality industry has been very prosperous in China in the recent years. All big international

hotel groups started their business in China.


Hospitality Industry in China


Star rate Hotel Number

Room Number

(thousand)

★ ★ ★ ★ ★ 506 181.1

★ ★ ★ ★ 1,984 397.0

★ ★ ★ 5,917 689.3

★ ★ 5,375 384.0

★ 455 22.1

Total 14,237 1,673.5(National Tourism Administration, 2009 Tourism Statistic Bulletin)

Hospitality Industry in Chongqing


(Chongqing Tourism Administration, 2010 Chongqing Tourism Statistic Bulletin)

Chongqing is the biggest city in western China.

Star rate Hotel Number

Room Number

(thousand)

★ ★ ★ ★ ★

14 2.841

★ ★ ★ ★ 60 8.563

★ ★ ★ 128 14.437

★ ★ 68 5.323

★ 1 0.078

Total 271 31.242


14 Five-star hotels, 2010

100 Five-star hotels, 2020


Short supply in well educated HR

Human resource of hospitality industry

Practitioner Number

(thousand)

Direct Practitioner 391

Average increase per year 28

Graduate from tourism and hospitality college or school per year

10



(Chongqing Tourism Administration, 2010 Chongqing Tourism Statistic Bulletin)


Requirements of Hospitality Industry HR

High quality and high skills personnel

— Ministry of Education of China

Knowledgeable

Skillful

Empathetic

Passionate

Creative

— Intercontinental Hotel Group

How to cultivate the qualified personnel to meet the hospitality industry requirements ?

School –enterprise cooperationimplement a new apprenticeship

Implementation of “3+2” working-learning alternate cultivating model

3days

Working in

Hotel

2days

Learning in

College

+



Student Hotel College

Benefit

Points

◆ advance working skills◆adaptability in workplace◆work experience◆good understanding of enterprise culture ◆priority of employment

◆ get suitable staff◆cultivate HR in support ◆reduce HR cost◆solve staff shortness◆advance staff satisfaction ◆good social reputation

◆ reduce teaching costs◆advance teaching quality◆good relationship with the industry◆good social reputation◆good advertisement to attract more students 4th INAP Conference in Beijing

Three partners cooperation of student, college and hotel



“3+2” program cultivating plan in 3 years


Semester

Contents & Schedule TotalTime

Semester1

theoretical courses and simulative practice in college(20WEEKS)

20WEEKS

Semester2

Theoretical courses in college

(2WEEKS)

Orientation in hotel

(1WEEK)

“ 3+2” working-learning alternate between college and hotel

(16WEEKS)

Conclusion, assessment,

evaluation in college

(1WEEK)

20WEEKS

Semester3


(2WEEKS)


(1WEEK)


(16WEEKS)



(1WEEK)

20WEEKS

Semester4


(2WEEKS)


(1WEEK)


(16WEEKS)



(1WEEK)

20WEEKS

Semester5


(2WEEKS)


(1WEEK)


(16WEEKS)



(1WEEK)

20WEEKS

Semester6

Work at a fixed position as a trainer (19WEEKS)

Graduate from college

(1WEEK)

20WEEKS


“3+2” program apprentice training plan in hotel


Trainee: Michelle Liu Semest

erDepartme

ntPosition Tutor

2 F.O Telephonist of GSC

Tom (supervisor of GSC)

3 F&B Waitress of Café

David (head waiter of Café)

4 HSKP Room attendant

Linda (supervisor of Floor)

5 F.O Receptionist of Front Desk

Grace (supervisor of F.D)

Get a Comprehensive Vocational Competency


When students successfully finish these four training categories, they get a fixed contract in the hotel in the 6th semester.


Possibility of Experience Share

Choose an adaptive hotel as a partner

The general manager of the hotel should fully approve the working-learning alternate cultivating model and greatly support the program.

The enterprise should employ a large number of people and have a collectivist management, so that there is flexibility of personnel demand to offer more training opportunities to the students



Program Coordinators (College & Hotel) Responsibility Regulation

Tutor Guidance RegulationStudent Individual Apprentice Training

PlanSpecial Assessing RegulationConclusion Conversation

Establish a series of innovatory regulations for the “3+2” program



“Compass Prize” in the Holiday Inn“IHG Academy Scholarship” for the

traineesThe opportunities to employment and

practice in other citiesThe opportunities to participate in the

service for large-scale international events

Methods to encourage the students


Issues in the “3+2” program

Should we select students to participate the apprenticeship program?

How to select and what is standard?If we select, whether there is a

problem of access and equity ?Should the apprentices be paid by

the hotel during their apprenticeship program?

Vocational identify of many student decline obviously at the beginning of the program

Same students probably exit the program because they can not fit in with this model

Managers and staffs of the hotel don’t like to do extra training and organizing the trainees

Possibility about more practical working, and less academic knowledge learning

Problems in the “3+2” program


THANKS FOR YOUR ATTENTION


Documents

4th INAP Conference in Beijing Chongqing Industry Polytechnic College China Yulin Jin May 27 th, Beijing Research on Operation Mechanism of New Apprenticeship