47356907 NBP Internship Report Sample

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    Introduction

    INTERNSHIP REPORT

    ON

    NATIONAL BANK OF PAKISTAN LIMITED

    (Circular road Branch D.I. Khan)

    Submitted by: Ali Raza

    MBA (Banking & Finance)Class Roll No: A-1Exam Roll No: 462Sessino: ( 2009-2011)

    Date Of Submission: September 16, 2010

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    Introduction

    Virtual University Of Pakistan

    DEDICATIONDEDICATION

    I DEDICATE THIS REPORT

    To Holy prophet Hazrat Muhammad (P.B.U.H), to my parents who

    financially sport me, with out their help I will not be able to complete my

    BS (BA) Finance as well as my internship report.

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    Introduction

    ACKNOWLEDGEMENTS

    I express my deepest sense of gratitude to Almighty ALLAH who enabled

    me to complete my BS (BA) Finance.

    I would also like to express my thanks and cordial passion to my Mr.

    Muhammad Younis Raza, Internship Supervisor for his utmost help,

    valuable suggestions and timely reviewing of my Internship Report.

    Acknowledgements are made with special thanks to Muhammad Bashir

    Shah OGII, Abdul Ghaffar Fawad OGII, and Hassan Ali Hashmat OGIII

    who sincerely helped me during the completion of my BS (BA) as well as

    internship report.

    I am extremely thankful to my parents and sibling, who remembered me

    in their prayers.

    Ali Raza

    BC040400206

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    Introduction

    Table of Contents:

    Chapter 1:

    Introduction Page 8

    Chapter 2:

    Management and Organization of the Bank

    Page 18

    Chapter 3:

    Banking Operations

    Page 26

    Chapter 4

    General Operations Page 32

    Chapter 5

    Practical Experience Page 52

    Chapter 6

    Performance Analysis Of NBP Page 58

    Chapter 7

    SWOT Analysis Page 69

    BIBLIOGRAPHY Page 86

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    Introduction

    CHAPTER NO I

    INTRODUCTION

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    1.1 Brief Introduction of the Organizational Business sector

    Commercial Banks operate under profit motive and perform various

    functions in a modern society.

    National Bank of Pakistan is a commercial Bank till with socioeconomic

    objectives e.g. to earn profit and at the same time develop the

    economy of the country and uplift the socioeconomic status of

    community. The main objectives of the Bank are as follows

    1. MAXIMUM PROFIT

    As the name of the Bank indicates that it was established to finance the

    nation. As a Business organization its objective is to earn more and more

    profit by the least expenditures.

    2. GOOD Administrations.

    A good administration is an objective of the Bank. Without proper

    administration no organization can run successfully. A good

    administration should have the following qualities:-

    A: Quick decision.

    B: Correct decision.

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    Introduction

    3. CUSTOMER SERVICE.

    The main objective of the Bank is to serve his customers. It serves the

    customers on both directly and indirectly. Bank collects money from an

    individual, firms, and limited Companies etc. It also gives loan to the

    people.

    4. DEVELOPMENTS.

    Banks spending large amount of its profit for its own development.

    Therefore, the large amount of its profit is spent on opening the new

    branches of the bank and increasing the work efficiency of the Bank.

    5. EXPENDITURE DISCIPLINE.

    Bank is trying to minimize its expenditure. So, it keeps strict control over

    expenditure and avoids wastage of money at every stage. Branch

    expenditure must not increase more then 15% of the last year's budget for

    correspondence.

    6. REGIONAL INSPECTION.

    Every branch should be inspected by Regional inspector at least once a

    month as directed by Principal Office under B.D. may verify from time to

    time.

    7. MAXIMUM UTILIZATION OF STAFF.

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    Introduction

    The staff requirement of the most branches is sufficient. However,

    services should be utilized systematically for effective functioning.

    1.2Overview Of The Organization

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    Introduction

    HISTORY OF THE N.B.P.

    National Bank of Pakistan was established on November 9, 1949 under

    the National Bank of Pakistan Ordinance No. XIX of 1949 in order to

    cope with the crisis conditions, which were developed after trade deadlock

    with India and devaluation of Indian Rupee in 1949. Initially the bank was

    established with the objective to extend credit to the agriculture sector.

    The normal procedure of establishing a banking company under the

    companies Law was set aside and the Bank was established through the

    promulgation of an ordinance due to the crisis situation that had

    developed with regard to financing of jute trade. The Bank commenced its

    operations from November 20th

    The history of the N.B.P. is part of Pakistan struggle for economic

    independence.

    In 1947 at the time of partition the economy of the country was mainly

    controlled by non-Pakistanis, most of them were Hindus. This partition of

    the Sub-Continent brought wide spread disturbance and bloodshed on

    both side of the border. This resulted in the mass migration of population

    from one country to another. In this situation the economy of the country

    influenced badly.

    At the time of independence it had been arranged between India and

    Pakistan that Reserve Bank of India should act as the common monetary

    authority for both countries up to end of September, 1948. But the

    arrangement did not prove satisfactory. In August 1947, Pakistan had

    been given a first installment of twenty corer of rupees, out of its shares of

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    Introduction

    cash balance of undivided India to meet immediate requirements. The

    balance amounting to fifty corer rupees was to be paid later, But when

    Pakistan demanded that amount, they refused to hand over the money

    unless Pakistan agreed to give up interest in Kashmir and thus the

    Government of Pakistan could not agree. This situation occurred, when

    Reserve Bank of India was functioning as the Central Bank of Pakistan.

    As a result of this experience, Pakistan felt it could not place any reliance

    on the Reserve Bank of India. It was clear that its own central Bank was

    an indispensable necessity and it was opened by the Quaid-e-Azam on the

    first of July 1948.

    When state Bank came into existence, it claimed its share of the assets of

    the Reserve Bank of India against the Indian currency, retired from

    Pakistan territory

    But again dispute arose. The dispute is still unsettled and these assets have

    not been delivered to Pakistan.

    Many other disputes occurred between the two countries. As a result of

    ratio controversy, the regular trade and payments between the two

    countries came to stand still. One of the immediate consequences of this

    situation was the withdrawal by Marwari merchants of the India Finance,

    which used to be employed annually for the movement of Pakistan's Jute

    Crop. A crisis of the first magnitude threatened, because the Jute Crop

    was already in the market and so there was no money to move it, prices

    begin to fall precipitously. At that time there was no JUTE in Pakistan,

    not a single jute loom or spindle and no posibi1ity of utilizing any of the

    crop within the country. As jute prices collapsed, foreign merchants and

    foreign Banks to promote agrarian nearest, it was very evident that the

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    Introduction

    Government of Pakistan could not afford to continue as a spectator of

    these developments.

    So two ordinance were passed immediately, one setting up the Jute Board,

    and the other the decision of establishing of National Bank of Pakistan.

    The object of the Jute Board was to re-organize and rehabilitate the Jute

    trade by helping parties to handle it and to stabilize the market. The

    National Bank was established to provide finance to suitable parties

    Thus it came about that The National Bank stood behind the Jute trade,

    the State Bank of Pakistan stood behind the National Bank and the

    Government stood behind the State Bank.

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    Introduction

    ROLE OF BANK IN ECONOMIC DEVELOPMENT

    Banks are the instruments of economic development. In the mobilization

    of money, the banking sector can greatly help the country. It can promote

    the growth of internal resources for development by attracting deposits

    from the public to the maximum possible extent and channeling these

    deposits into productive loans and investments.

    The Bank has been playing major role in financing developmental

    activities in Pakistan. National Bank of Pakistan has helped in the growth

    of economy in all spheres of our National life. It has contributed

    significantly to economic growth of the country and has served trade and

    industry, generally in wide sphere of operations.

    For the agricultural growth, N.B.P was the first Bank to introduce schemeof credit to small borrowers, farmers, craftsman, and small traders etc.

    The Bank advances liberal credit for rural and agricultural development

    and has taken the Banking services literally to the farmer's doors, small,

    short run loans given farmers are free of interest. It helps the farmers

    giving advances without interest in shape of fertilizers, seeds and other

    agricultural instruments so that the country may become self sufficient in

    wheat and other crops.

    The National Bank of Pakistan has been playing a major role in industrial

    development. The Pakistan Government has encouraged private

    enterprises by giving fiscal and monetary concessions and has tried to

    create a favorable climate for foreign investment in specified industries.

    The National Bank of Pakistan has continued to serve industrial needs in

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    Introduction

    its sphere all along. It provides usually short-term and in some cases

    medium term finances. The N.B.P has a predominant share in the total

    advances to the industry in country.

    This has been possible mainly because of the large resource at the

    disposal. The large number of branches all over the country which help

    them to attract large deposits, and the comparatively low rate of interest at

    which bank is able to make advance to the industry.

    National Bank of Pakistan has assisted to accelerate industrial growth in

    the country. Now Bank also provides finances to small-scale industries up

    to a period of five years. National Bank of Pakistan has introduced the

    people's credit facilities to the common man on a large and more liberal

    scale than before. The main objective of this scheme is to make a

    contribution towards building up of a strong middle class, which is

    essential for ensuring strengthened stability to a developing economy.

    Bank also helps to promote the establishment of new companies by

    underwriting their shares. Bank is making an ever-increasing contribution

    to the industrialization of the country. Through their foreign exchange

    business in Pakistan and operation abroad the Bank makes a contribution

    towards the earning of foreign exchange.

    The Bank has also introduced various saving schemes and a

    perpetual income plan on attractive term to encourage saving and promote

    social security.

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    Introduction

    The National Bank of Pakistan is working as an agent of State Bank of

    Pakistan. But it does not mean that the Bank has monopoly on

    Government Business. It also faces the keenest possible competition from

    other banks. The Bank has been able to maintain its position in the

    Banking System of the county and to make a substantial contribution to

    the development of economy. Efforts had been made, by its officers and

    staff particularly the senior officers to improve the working efficiency of

    the Bank, to secure more business and to build up sound working

    traditions.

    As regard the future, the task of the Bank is plain enough, it has been an

    instrument of National policy in the past, and so it shall continue in the

    years to come. Its doors have been opened for anybody, from anywhere in

    Pakistan. They will keep open as before.

    National Bank of Pakistan is trying to improve the work efficiency of

    their Bank and they want that their Bank and they want that their Bank

    should serve the people so the Bank is serving the nation by different

    ways and it is playing a major role in economic development of the

    country. It will continue to perform these tasks with the same enthusiasm

    and vigor. I trust and believe, it will always be said that the National Bank

    of Pakistan truly exists in the service of the National.

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    Introduction

    CHAPTER NO II

    MANAGEMENT AND ORGANIZATION OF A BANK.

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    2.1 Organizational Structure

    The management and organizational structure of N.B.P. are described as

    under: -

    1. BOARD OF DIRECTORS

    In the management of the Bank, the Board of Directors is at the top of the

    controlling bodies. Since there are no private shareholders, so there is no

    general meeting of the shareholders and are no elected Directors. The

    Board consists of a nominated President, a Secretary and 9 other

    members. After nationalization of Bank in 1974 most of the powers of

    Board have been transferred to Banking Council and executive Board.

    The Secretary of the board has limited administrative powers.

    2. EXECUTIVE BOARD

    The general direction and supervision of the' affairs of the Bank lies in

    their respective Executive Boards. The President, Secretary and 0 other

    members of the Executive Board are appointed by the Federal

    Government. The President being the Chief executive of the Board

    directors controls and manages the affairs of the Bank.

    3. CHIEF EXECUTIVE.The President is the administrative head of a Bank. He presided over

    the meetings of the executive Board, manages and controls the affairs

    of the Bank. The President holds office at the pleasure of Federal

    Government.

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    Introduction

    4. GROUP CHIEFS.

    In order to improve the management and operation of a Bank, it has been

    split up into a number of Groups. Each Groups of a Bank is placed under

    this supervision and control of Group Chief or Senior Executive Vice

    president (SEVP) or Executive Vice President (EVP).

    5. REGIONAL CHEIFS.

    Each Group has a Regional Chief. Regional Chief that holds the posts of

    VP or SVP administers these Regions.

    8. BRANCH MANAGERS.

    Each Region is divided into several branches. The control and supervision

    of each branch is mostly entrusted to AVP or Officer of Grade I or II. A

    few big and financially sound branches are even administered by SVPS

    and VPS.

    It is important to be noted that the head Quarter of National Bank of

    Pakistan is located in Karachi

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    CHAIRMANCHAIRMAN

    Board of DirectorsBoard of Directors

    Executive CommitteeExecutive Committee

    PresidentPresident

    Group ChiefGroup Chief

    Regional ManagerRegional Manager

    RegionsRegions

    Branch ManagersBranch Managers

    Finance Deptt.

    OfficerFinance Deptt.

    Officer

    Cash Deptt.

    OfficerCash Deptt.

    Officer

    Admen. Deptt.

    OfficerAdmen. Deptt.

    Officer

    Banking Deptt.

    OfficerBanking Deptt.

    Officer

    Introduction

    Organizational Hierarchy Chart of National Bank of Pakistan

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    Overseas

    Operation

    Group

    Overseas

    Operation

    Group

    Org

    Develop

    &TrainingDept

    Org

    Develop

    &Training

    Dept

    HRM

    Dept.

    HRM

    Dept.

    L.TPlanning

    Dept. & Imp

    Group

    L.T

    Planning

    Dept. & Imp

    Group

    Audit

    &Inspection

    Group

    Audit

    &Inspection

    GroupCommercial

    -19-

    &Retail

    Banking

    Group

    Commercial

    -19-

    &Retail

    Banking

    Group

    Risk

    Mgt

    Group

    Risk

    Mgt

    Group

    TreasuryMgt

    Group

    TreasuryMgt

    Group

    Strategic

    Plan & Econ

    Research

    Group

    Strategic

    Plan & Econ

    Research

    Group

    Special

    AssetsGroup

    Special

    Assets

    Group

    Corporate

    Invest

    Banking

    Fin Group

    Corporate

    Invest

    Banking

    Fin Group

    Operation

    Group

    Operation

    Group

    Head Office

    Mgt

    Structure

    Head Office

    Mgt

    Structure

    Introduction

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    Introduction

    International Net Work

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    Introduction

    2.2 Plan Of Intern Ship Program

    Introduction Of The Branch.

    The branch where I did the internship is National of Pakistan Circular

    Road Branch D.I.Khan (Code 1433). It is situated at East Circular road

    D.I.Khan in a in a very good Commercial area of the city.

    Duration Of My Intern Ship Program.I started my internship from very beginning of the month of May 2009

    and completed on the end of June 2009.

    From 01.05.2009 to 30.06.2009

    Ares Of Training.

    General Banking Section e.g. Remittances etc: 2 weeks

    Finance Department Section (Loans): 2 weeks

    Govt. Section (Pension etc): 1 week

    Computer Section: 2 weeks

    Cash Section: 1 week

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    Introduction

    CHAPTER NO III

    BANKING OPERATION

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    Introduction

    3.1 BANKING OPERATION

    The Bank provides a wide range of facilities for transacting money in and

    outside the country. Being' custodian of the money, it manages the assets

    in such a way that the Bank remain solve and liquid to a high degree so

    that it is able to meet the demand of the customers for cash payments. In

    the operation of a Bank, there is a close relation between the Banker andthe customer.

    BANK AND CUSTOMER

    Banker is a person, whether corporate or not who carries on the business

    of the banking. The customer is a person who has some sort of account

    either current or fixed o~ some similar relation with a banker.

    BANKER AND CUSTOMER RELATION

    The relationship between Banker and customer is primarily that of debtor

    and creditor with the rules reserved where the customers are relying on aloan from the banker.

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    DUTIES OF A BANKER.

    1. To honor customers cheques.

    The Banker's duty is to honor the cheques of the customers.

    i. They are properly drawn.

    ii. The customer has balances to his credit.

    iii. The loan contract has been signed.

    iv. There is no legal bar attaching to the customers funds.

    2. Standing orders: -

    The Bank abides by the standing orders of the customers in making

    periodical payments on his behalf such as club, library and insurance

    perineum etc.

    3. Secrecy of the customers. Account: -

    The Bank owes a contractual duty not to disclose the customers financial

    position with out his consent.

    4. Valuables for safe custody:-

    The Bank takes care of the property deposited with it by the customers

    with or without charge. When a Bank does not charge, the Banker is

    called gratuitous bailey and when a specific charge is made, the Banker is

    then a paid bailey.

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    Introduction

    ACCOUNTS OF CUSTOMERS.

    A Bank should not open an account for a customer unless a responsible

    person known to the Bank duly authenticates his integrity and

    responsibility. By opening of an account, the Banker usually gets the

    specimen signatures on cards.

    a. Authorities to sign an Account.

    If a customer desires that his agent also operate on his Account, the Bank

    should get a precise written mandate from his customer. The person to

    whom the authority has been delegated will continue operating the

    account till the authority is revoked in writing.

    b. Mental patients:

    If the Bank comes to know of a customers lunacy, the Bank will

    immediately suspend the OPERATIONS on the account until the court

    gives order or the Bank has full proof that his customer has fully

    recovered. When the customers are mentally unsound, the court appoints a

    receiver who operates the accounts under the direction of Master in

    Lunacy.

    c. Husband and wife account:

    If husband and wife both open an account the Bank will consider it an

    ordinary joint account. At the death of the husband, the widow is fully

    authorized to withdraw the balance.

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    Introduction

    d. Infants: -

    An infant can open an account with a Bank, but he is not allowed to

    overdraw the account. If the infant customer wishes to have an over draft,

    an adult should draw and sign on indemnity contract.

    e. Partners: -

    When the partner opens an accountthey are to sign a mandate authorizing

    any or their entire member to make with drawls. The partners are jointly

    responsible for all the loans and other obligation incurred by the firm.

    f. Societies, Clubs etc: -

    If an incorporate body opens an account in a Bank, the committee of

    management deputes certain of lice bearers to operate on the account. The

    bank obtains a copy of the resolution of the society or clubs appointing

    certain members to administrative funds. If there is any change in the

    committee of management, it is notified to the Bank immediately. The

    members of the society who are operating the account or not liable for any

    draft.

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    Introduction

    g. Death of customers: -

    If a Bank receives the notice of a customers death, all operations on the

    account are suspended until the executors or administrators produce the

    probate. The executor or administrator places all credits received after the

    notice of the death of customer in a new account for disposal later.

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    Introduction

    CHAPTER NO IV

    GENERAL BANKING OPERATIONS

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    GENERAL BANKING DEPARTMENT

    This department consists of the following sections:-

    1. Account opening section.

    2. Deposit section.

    3. Clearing section.

    4. Remittance section.

    5. Accounts section.

    1. ACCOUNT OPENING SECTION:

    A. HOW TO OPEN AN ACCOUNT

    There are certain formalities, which are to be observed for opening of a

    current or saving account with a Bank. These formalities in brief are as

    under

    I. FORMAL APPLICATION:

    The customer is to filling "Account Opening Form 11 It is a formal request

    by a customer to the bank to allow him to have and operate the current or

    saving account.

    Department of Business Administration Gomal University Page | 32 Khyber.Pakhton.Khwa (Dera Ismail Khan) Pakistan

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    II. SPECIMEN SIGNATURE

    When the Banker is satisfied about the integrity of the customer, he

    agrees to open the account. The Banker obtains the specimen signatures of

    the customer on the signature book or on card.

    III. MINIMUM INITIAL DEPOSIT:-

    In Pakistan the current account can be opened with a minimum of Rs.

    500/- and PLS Saving Account with a minimum of Rs 100/- These amounts

    are also the minimum balances to be maintained by the account holders with

    the Bank.

    IV. OPERATING THE ACCOUNT.

    When an account is opened in a Bank, the Banker gives to the

    customer.

    i. Pay in slip book.

    ii. Cheque Book and passbook with a view to operate it.

    Department of Business Administration Gomal University Page | 33 Khyber.Pakhton.Khwa (Dera Ismail Khan) Pakistan

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    V. PRECAUTIONS IN PREPARING THE PASS BOOK: -

    The Banker should be careful in preparing the passbook however, the

    customer himself should.

    i. Send the passbook for making entries and also periodically check up

    them.

    ii. He should also see that the accountant initials the entries.

    iii. The customer should verify the entries with own books of account.

    iv. In order to safe guard the secrecy of the account, the customer should

    receive the passbook in closed cover.

    B. WITH-DRAWL.

    Withdrawal is made on cheques supplied by the Bank. A new chequebook is

    issued only on receipts of the requisition slip attached to the chequebook

    issued previously and this presented along with the depositor passbook for

    entire against chequebook challan. Chequebook is issued on discretion of the

    branch manager.

    Department of Business Administration Gomal University Page | 34 Khyber.Pakhton.Khwa (Dera Ismail Khan) Pakistan

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    C. INTEREST.

    The current rate of interest allowed on deposit in saving Bank account is

    ascertained at the Bank. This rate is subject to change. The amount of interest

    is calculated for each calendar month on the lowest balance at credit of an

    account between the close of the sixth day of a month and the end of the

    month and only on every complete sum of ten rupees.

    Every account is made up half yearly to 30th June 31st December, and the

    interest calculated as above is added to the balance of each account as on

    these dates. Interest rates on different types of deposits on 31.12.2010 were

    as under.

    Profit for the half year ended December 31, 2009, on Profit & Loss sharing

    Deposits and Other Deposits shall be distributed at the following rates: -

    Nature of Accounts Rates of Profit

    FromTitle of Accounts (01-07-2009

    to 31 -1 2-2009)

    1 . S p e c i a l N o t i c e

    D e o s i t sa). 7 to 29 days Notice 5.00% p.a.

    b). Over 30 days Notice 5.00% p.a.

    2. Saving g Accounts

    a). Up to Rs.20, 000 5.00% p.a.

    b). Above Rs.20, 000 5.00% p.a.

    3. Term Deposits

    a). Three months 5.30% p.a.

    b). Six months 5.60% p.a.

    c). One year 5.80% p.a.

    d). Two years 6.10% p.a.

    e). Three years 6.40% p.a.

    f). Four years 6.70% p.a.

    g). Five years 7.10% p.a.

    h). Above five years 7.80% p.a.

    NBP PREMIUM AAMDANI CERTIFICATE:

    Department of Business Administration Gomal University Page | 35 Khyber.Pakhton.Khwa (Dera Ismail Khan) Pakistan

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    Rates

    Monthly Income Scheme

    Period

    (01-07-2009

    to 31 -1 2-2009

    1st

    Year (from 1 to 12th months) 10.50% p.a.2n d Year (from 13 to 24th months) 10.75% p.a.

    3rd Year (from 25 to 36th months) 11.00% p.a.

    4t h Year (from 37 to 48th months) 11.25% p.a.

    5t h Year (from 49 to 60th months) 11.50% p.a.

    Rates of NBP PREMIUM AAMDANI CERTIFICATE SCHEME are

    effective from July 01, 2009 on a l fresh deposits along with following

    previous conditions. But deposits accepted by Regions from July 01, 2009

    to August 13, 2009 on existing declared rates w i l l be honored for profit

    payment t i l l August 13, 2009. Instructions have been issued by CRBG.

    A. Cor p orations Public / Private Limited Com p anies not allowed to

    invest in Premium Aamdani Scheme.

    Previously Corporations and Public / Private Limited Companies

    were allowed to participate in the scheme. Now the Competent

    Authorities, has decided that the restriction on target customer to be

    reinstated.

    B. Ca pp in g on Maximum amount of investment to be reinstated.

    Originally in the scheme the maximum amount of investment allowed

    was Rs.5.00 Million, which was removed in July 2008. Now the

    Competent Authorities has decided to reinstate the upper ceiling of

    maximum amount of Rs.5.00 Million on deposits in the scheme.

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    NBP PLUS TERM DEPOSIT CERTIFICATE:

    Rates (01-07-2009 to 31-12-2009)

    Period

    Rs.1 to

    Rs .

    499,999

    Rs.0.500-

    100 M

    Rs.101-

    500 M

    Rs.501-

    1000 M

    Over

    Rs.1000

    M

    1 Year 10.00% 11.00% 11.50% 12.00% 12.50%

    2 Years 10.25% 11.50% 12.00% 12.50% 13.00%

    3 Years 10.50% 12.00% 12.50% 13.00% 13.50%

    4 Years 10.75% 12.50% 13.00% 13.50% 14.00%

    5 Years 11.00% 13.00% 13.25% 13.75% 14.50%

    6 Years 11.50% 13.50% 13.50% 14.00% 15.00%

    7 Years 12.00% 14.00% 14.00% 14.50% 15.25%

    8 Years 12.50% 14.25% 14.50% 15.00% 15.50%

    9 Years 13.00% 14.50% 15.00% 15.50% 15.75%

    10 Years 13.50% 15.00% 15.50% 15.75% 16.00%

    Profit Rates will be applicable on new issuance only and will remain the

    same till the holding period of the certificate. Profit Rates, however, would

    be announced six monthly or as desired by the competent authorities and

    would be applicable on fresh issuance.

    CALCULATION AND PAYMENT OF PROFIT:

    Profit will be paid at maturity along with principal amount on non-

    cumulative basis. For Example:If a certificate of Rs.500, 000/- is issued for three years will generate a

    profit of Rs. 172,500/- as per the following calculations.

    Year Rate Calculation Profit Amount

    1. 11.00% 500,000 X 11.00% 55,000/-

    2. 11.50% 500,000 X 11.50% 57,500/-

    3. 12.00% 500,000 X 12.00% 60,000/-

    A total profit of Rs. 172,500/- and at maturity the customer will get Rs.672,

    500/-, less Zakat and withholding tax where applicable as per rules and

    regulations.

    ACCOUNT ENTRIES:

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    All accounting entries pertaining to issuance of TDR, Profit Payment,

    Premature Encashment, Zakat and Withholding Tax Deduction will remain

    the same.

    NATIONAL INCOME DAILY ACCOUNT (NIDA):

    Rates

    SLAB (01-07-2009to 31 -1 2-2009

    Rs.2 Million & above 5.00% p.a.

    NBP PREMIUM SAVER ACCOUNT:

    Rates (01-07-2009

    to 31-12-2009)

    Sr .

    #

    Current Parameters Parameters (Effective

    From 1s t July, 2009)

    1. Profit Rate: Profit Rate:

    8.50%p.a. 8.50%p.a .

    2. Minimum Monthly Balance:

    Remain Same / No.

    Change

    Rs.20, 000/-

    Maximum Monthly Balance:

    Balance up to Rs.1.00 (Million) will earn

    Maximumprofit of up to 8.50%, balance of

    Rs.1.001 (Million) and above will earn regular

    D. TRANSFER OF AN ACCOUNT.

    Account can be transferred to any other branches of N.B.P. free of charge. If

    a depositor wants to transfer his account, he presents his passbook personally

    or sends it to Bank and writes an application for the transfer of an account.

    E. CLOSING OF AN ACCOUNT:

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    A depositor willing to do, his account must present his passbook in order that

    with drawls and the amount of interest due on the account is entered therein

    and final balance stuck. This balance is then paid to the depositor and his

    receipt is taken, the passbook is canceled, unused cheque forms on hand are

    also surrendered at the same time.

    F. SECRECY:

    The secrecy of depositors account is the. Responsibility of every official

    engaged in the Bank service.

    G. MONEY DEPOSITED OR DRAWN BY POST:

    When money is sent by post for deposit, the passbook and a letter starting the

    amount of the deposit and the number of the account accompany it.

    When a depositor wishes to withdraw money by post he must forwards his

    pass book with a letter starting the number of his account, the amount to be

    drawn and either the money is to be remitted by money-order or in currency

    notes registered.

    H. TYPES OF BANK ACCOUNT.

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    i. Saving account

    Saving Account is that account in which customer puts his surplus money

    which he saves from his daily expenditure.

    Depositing a minimum cash of Rs. 5/- can operate the account. Small

    percentage of interest is allowed on the balance of this account.

    ii. CURRENT ACCOUNT:

    The current account is that one which the customer draws his daily cheques

    and is normally operated by the Businessmen. It can be operated by

    minimum amount of Rs. 500/- any number of cheques amounting undue

    minimum balance limit can be issued by the account holder for withdrawal or

    for payment. No interest is allowed on this account.

    iii JOINT ACCOUNT

    A joint account occurs when two or more than two customers have one

    account. The parties to a joint account are considered in law as they are one

    person.

    iv. PROFIT AND LOSS SHARING ACCOUNT.

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    This can be operated by ~ person, firm or organization by depositing Rs.

    100/- or above. The holder of this account will get profit of his amount, or he

    will bear the loss as the case may be. So an individual is equally participant

    in profit and loss.

    The holder of account can withdraw up to Rs. 15,000/- per month is eight

    withdrawals, in case of higher withdrawal, seven day prior notice is

    necessary. This account is operated under interest free system.

    v. FIXED DEPOSIT ACCOUNT.

    In this account an amount is deposited into the Bank for a fixed period of

    time. The fixed period may be three months, six months, one year, two years,

    five years and more. The Bank allows a higher rate of interest for larger

    period.

    At the time of operating on account the Bank issues deposit certificates for

    the period and amount. The account holder cannot withdraw his amount

    before the specified period, but the same Bank will allow loan against that

    certificate. Bank is liable to give interest on this account on maturity date.

    2. DEPOSITS SECTION:

    There are two types of deposits i.e. current and saving there are different

    forms present in the section of or deposits.

    1. Current account form.

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    2. Saving account form.

    3. Private or individual form

    4. Private firm account form

    In he above-mentioned forms, the bank makes an agreement with his

    customers.

    3. CLEARING SECTION.

    Every Bank performs the paying and receiving functions. Cheques are

    collected which are drawn up to Banks for customers. Similarly the cheques

    drawn on different Banks and deposited by Banks own customers for

    collection within the city is know as clearing The functions of receiving and

    paying is mostly done through the clearing house. A clearing house can be

    defined as "AA place where that representatives of all Bank get together to

    settle the receipts and payment of cheques drawn on each other" Clearing

    House provides the facility which can hardly be dispensed with especially, in

    case of crossed cheques.

    There are two main types of clearing.

    i Outward clearing

    ii Inward clearing.

    i. OUTWARD CLEARING:

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    It includes those cheques and other instruments, which are sent by the Bank

    to the Banks for payment on behalf of its own clients. Cheques are sent to

    clearing house thorough local main branch.

    A delivery message from the local main branch comes to every branch at a

    fixed time to pick its outward clearing or outward returns as the case maybe.

    Outward Clearing at Branch

    a. Account number of payee/endorsee is written on the backside of the

    cheques.

    b. The instrument and the paying in slips are separated.

    c. The instruments are sorted I Bank-wise and branch wise.

    d. Schedules are prepared.

    e. Jotting of all the schedules are taken in the clearing House statement.

    Amount of the cheques in written in the "Delivered" and to pay

    column.

    f. After balancing the outward clearing, the pay in slips are released to

    C.D. department.

    g. After balancing, a transfer debit voucher is prepared.

    h. The instrument, schedule. etc. are delivered to the messenger from the

    main branch.

    ii. INWARD CLEARING.

    The cheques drawn are called inward clearing. Drawn on National Bank

    through its representatives on the Bank presented by other Banks for

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    payment It includes those cheques and other instruments of Pakistan

    branches which other Banks present at the clearing house.

    Inward Clearing At The Drawn Branch

    a. Number of instruments noted in the schedules is verified immediately.

    On receipt.

    b. The amount's of all the instruments are jotted down and totaled. If

    should be equal to the amount mentioned in schedule from the local

    main branch.

    c. The amounts are debarred to the relevant accounts if otherwise in

    order.

    d. The IBCO is prepared crediting the amount of the main branch.

    e. If there is any return, that is deducted from the total and IBCO

    prepared for the remaining amount.

    TYPES OF CHEQUES COLLECTED BY CLEARING SECTION.

    1. TRANSFER CHEQUES.

    These are the cheques which are collected and paid by same branch of N.B.P.

    For example Mr. Ali is a customer of N.B.P. of Khaplu branch and draws a

    cheque in favor of Mr. Hussain who is also the customer of the same branch.

    2. TRANSFER DELIVERY CHEQUES.

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    The cheques, which are collected and paid by two different branches of a

    Bank situated in the same city. for example a person draws a cheque on

    N.B.P. main branch, D.I. Khan in favor of another person who maintains an

    account with N.B.P. Rakh Mandra branch, D.I. Khan.

    3. CLEARING CHEQUES.

    When the payee/endorse and the drawer of cheque maintains account with

    different Banks, the collection Bank in any one of the following methods:-

    a. It can collect cash by sending its representative with the cheques to

    each of the paying Banks. It is not so much appropriate.

    b. The Bank maintains an account with the paying Bank.

    c. The cheques can be exchanged by representative of the various Banks

    who meet at a fixed time and at a fixed place. This is the most efficient

    method of collection and paying cheques.

    FUNCTIONS OF CLEARING SECTION IN A BRANCH.

    a. To accept transfer, transfer delivery and clearing cheques from the

    customer of the branch a~ d to arrange for their collection.

    b. To arrange payment of cheques drawn on the branch and gives for

    collection to any other branch of N.B.P. or any other member or such

    member of local clearing house.

    c. To collect amounts of cheques drawn on members of the local

    clearinghouse sent for collection by N.B.P. branches not represented at

    the local clearinghouse.

    PROCEDURE FOR CLEARANCE OF CHEQUE.

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    The customers are provided with the copes of pay4n-slip, whenever the

    customer wants to deposit any cheque,he fills in the pay in slip himself and

    hands it over the counter along with the instrument.

    4. REMITTANCE SECTION

    Remittance means transfer of money from one place to another place. It is of

    two kinds.

    I. Inland remittance.

    II. Home remittance.

    1. INLAND REMITTANCE.

    An inland remittance means a transfer of money payable at a certain

    place within the country. Inland remittances can be classified as under:-

    a. Within locality.

    b. Out side locality.

    a. WITHIN LOCALITY

    When a branch situated in D.I. khan is required to send drafts to any other

    branch situated in the same city the process is know as within locality. For

    example N.B.P. Main Branch, D.I. Khan sends any draft to N.B.P. Rakh

    Mandhra branch, D.I. Khan.

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    b. OUTSIDE LOCALITY.

    Outside locality is an important type of inland remittances, which means the

    transfer of money payable outside the city. For example, N.B.P. Main Branch

    D.I. khan sends any draft to a Branch situated at D.I.Khan.

    It is commonly done through the following three means:-

    i. Telegraphic transfer (T.T)

    ii Mail Transfer (M.T)

    iii Demand Draft (D. D)

    i. TELEGRAPHIC TRANSFER

    In telegraphic transfer, the Bank takes commission and telegram chargesfrom the sender. A receipt is issued to the sender for the value received.

    The Bank itself transfer the funds to the drawee branch though a coded

    message in telegram, confirmatory of which is also sent through routine dak

    mentioning all details. All bank Branches have been provided with their code

    books name Bank Keys Code Book where from the coded message is agreed

    by the drawee branch. T.T. can be sent open, which may be paid in cash in

    drawee branch, or may be direct y creditable to relevant account.

    ii MAIL TRANSFER (M.T.)

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    The Money can be remitted through this means also. In this case the payable

    amount at the drawee branch can only be transferred to an account, amount

    cannot be paid in cash. Other procedure is same as T. deposit of money at

    sending branch. Difference is only of postage and. telegram charges. The

    M.T. that in its self is an advice also is sent by registered post, while T.T. is

    sent through telegram.

    iii DEMAND DRAFT (D.D)

    Demand draft is a written order by a branch of a specified Bank, drawn on

    another branch of the same Bank to pay a certain sum of money only to or to

    the order of the Payee. Demand drafts are purchased by the clients and after

    receipt of money Bank issues and delivers the D.D. to the purchaser, who

    himself sends it to the payee. In D.D. the Banks do not recover postal

    charges as it is payable by the purchaser. The Bank, after deliver of D.D. to

    the purchaser also sends its own advice called IBCO (Inter Branch Credit

    Order) to the drawee branch mentioning therein all details of issued draft.

    5. ACCOUNT SECTION.

    Every Business organization deals in money matters. Bank also deals in

    money and more over since the money belong to the depositors therefore, itis of utmost importance to keep systematic and correct record.

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    Further-more, the Banks are commercial institutions and its main objective is

    to earn profit, therefore, then record of all incomes and expenditures are kept

    correct an (t systematically.

    In N.B.P. the responsibility for maintaining necessary accounting data and to

    keep up to date records in a systematic manner has been assigned to the

    Accounts Department.

    The Branches of Bank Pt perform their daily routine work and deal in moneythat belongs k) deposii6rs. Here account department hold great importance

    in banking, because it keeps all the accounting records properly.

    ACCOUNTS TERMS.

    The account department maintains all the accounting records properly there

    are certain accounting terms, which are defined into the following

    1. ACCOUNT

    A summary of all debit and credit transaction pertaining to a similar nature or

    to an individual or body of persons is called an account.

    2. VOUCHERS

    Written evidence recorded on a price of paper in respect of a money

    transaction is called voucher.

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    3. GENERAL LEDGER.

    Main ledger is a book, where various accounts of different type are kept.

    Generally this book is in banded form containing several sheets for several

    accounts.

    4. SUBSIDIARY LEDGER.

    Where a main head has got different sub-head of it: subsidiary leader are

    maintained. These subsidiary ledgers are maintained from the main ledger.

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    Chapter NO V

    PRACTICAL EXPERIENCE

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    5.1 PRACTICAL EXPERIENCE IN NATIONAL BANK OFPAKISTAN

    During my internship, I learned how to open an account and so many other

    works. As we know there are many types of accounts. For example current

    account, saving account, fixed account etc. Before opening an account

    following are the requirements, which must be fulfilled by the customer.

    Two photo copies of computerized national identity card

    The photo copy of service card is provided.(if a person have

    job)

    Introducer signature and account number.(introducer is a

    person who have account holder of that bank)

    Three photos are provided, if a person is illiterate.

    Minimum rupees one thousand to open account and no limitfor maximum.

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    5.2 CREDIT SLIP:

    Credit slip is used when customer deposits cash into the bank. On credit slip

    customer name, account number, amounts in words and figures is written.

    Two authorized officer sign on credit slip and cash receipt stamp punch on

    the credit slip. One-slip issues to the customer and other slip used as a bank

    record.

    5.3 CLEARING of CHEQUE:

    During my internship, I learned how to prepare clearing of customer cheque

    and draft with other banks. When a customer receives cheque of other bank

    and he / she want to deposit this cheque in his / her account. On credit slip

    cheque serial number, bank name amount in words and figure is written.

    The bank uses the services of NIFT (National Institutional Facilitation

    Technology). The bank officer record customer name account number

    bank /branch name on which cheque is drawn and amount is written in

    NIFT register .All the cheques of customers provides to the representative

    of the NIFT.

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    After internal procedure of NIFT, the next day NIFT provides IBCO (Inter

    branch credit order) to the bank. After receiving IBCO the bank match the

    amount of IBCO with NIFT register. And after matching the balance bank

    credit the customer account and debit the bank/branch where the cheque is

    drawn.

    5.4 VOUCHERS:

    Party Debit Voucher:

    Party debit voucher is used when bank issue the chequebook and charged

    the commission on draft and travelers cheque. Party debit voucher to

    record the expense of the customer and the amount is deducted on customer

    account. On party debit voucher bank record the customer name, account

    number, amount and summary.

    Party Credit Voucher:

    When bank provide premium to the customer on saving account or fixed

    account. The bank record the amount of premium on party credit vouchers

    and write the customer name and account number and date.

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    Simple Credit Voucher:

    Simple credit voucher is used when bank generate income in the shape of

    commission on traveler cheque / bank draft or issue of chequebook .The

    bank record his income on simple credit voucher.

    Simple Debit Voucher:

    Simple debit voucher is used when bank provide cash for stationery and

    bank maintenance are recorded on simple debit voucher, stamp of shop

    keeper where the goods are purchased are necessary staple with simple debit

    voucher.

    5.5 REGISTERS:

    Cash Receipts Register:

    When bank received cash from the customer are recorded on the cash

    receipt register.

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    Cash Payment Register:

    Cash payment register is used when bank provide cash to the customer

    against the issue of cheque or provide cash for any other purposes. The

    cashier records all the payments on cash payment register.

    Transfer Register:

    Transfer register is used when customer deposit cheque of any other branch,

    the amount of simple debit, simple credit, party debit and party credit

    vouchers with customers account number. All of these are recorded on

    transfer register. In the transfer register all the transaction are recorded with

    out cash transaction

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    CHAPTER NO VI

    PERFORMANCE ANALYSIS OF NBP

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    Balance Sheet as on 31.09.2009

    (Un-audited)

    Sept 30,

    (Audited)Dec 31,

    2009 2008Note in '000) ----------------

    ASSETSCash and balances with treasury banks 72,976,246 106,503,756

    Balances with other banks 26,527,558 38,344,608

    Lendings to financial institutions-net 5,098,642 17,128,032

    Investments-net 6 240,518,170 170,822,491

    Advances-net 7 435,504,840 412,986,865

    Operating fixed assets 24,876,923 24,217,655

    Deferred tax assets-net 8 3,021,712 3,204,572

    Other assets 56,613,570 44,550,347

    865,137,661 817,758,326

    LIABILITIES

    Bills payable 7,397,468 10,219,061

    Borrowings 50,587,500 40,458,926

    Deposits and other accounts 9 653,518,020 624,939,016

    Sub-ordinated loans - -

    Liabilities against assets subject to finance lease 24,660 25,274

    Deferred tax liabilities - -

    Other liabilities 37,951,220 39,656,831

    749,478,868 715,299,108

    NET ASSETS 115,658,793 102,459,218

    REPRESENTED BY

    Share capital 10,763,701 8,969,751

    Reserves 21,673,557 19,941,047

    Unappropriated profit 53,970,735 52,456,204

    86,407,993 81,367,002

    Surplus on revaluation of assets - net 10 29,250,800 21,092,216

    115,658,793 102,459,218

    CONTINGENCIES AND COMMITMENTS 11

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    ANALYSIS OF SIX YEARS PERFORMANCE OF NATIONAL BANK

    OF PAKISTAN

    The performance of National bank of Pakistan can be examined by analyzing

    its different heads.(All the following amounts are Rupees in million)

    Fig .1 Six-Year Performance at a Glance

    2003 2004 2005 2006 2007 2008

    Total Assets 468,972 553,231 577,719 635,133 762,194 817 .7 58

    Deposits (Rs. In Million) 395,492 465,572 463,427 501,872 591,907 624,939

    Advances (Rs. In Million) 161,266 220,794 268,839 316,110 340,677 412,987

    Investments 166,196 149,350 156,986 139,947 210,788 170,822

    Shareholders Equity 18,134 24,900 37,636 53,045 69,271 81,367

    Pre-Tax Profit (Rs. In Million) 9,009 11,978 19,056 26,311 28,061 23,001

    After-Tax Profit (Rs. In Million) 4,198 6,195 12,709 17,022 19,034 15,459

    Earning Per Share (Rs.) 5 7 14 19 21 17

    Return on Assets(Pre-Tax Profit)

    2% 2.40% 3.40% 4.30% 4% 3.00%

    Number o f Branches 1,199 1,226 1,242 1,250 1,261 1,276

    Number o f Employees 13,272 13,745 13,824 14,019 14,079 15,204

    6.1.1 Assets

    If we analyze total assets, there is a consistent increase in total assets each

    year. In year 2001, total assets were 415,089. In 2005, its assets were

    577,719. During these years, there was maximum increase in the assets. The

    increase was 162,630. Then from 2005 to 2006 increase was 57,414, which

    was also good. This increase shows that the assets increases in the six years,which is, batten for the organization.

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    1.2 Deposits

    Deposits of the National Bank of Pakistan increased during these sex years.

    In 2001 total deposits were 349,617 while after six years the sum of total

    deposits was 501,872. This shows the consistency of growth in National

    Bank of Pakistan. The year, which shows the maximum change, was from

    2003 to 2004. In this year the increase in deposits was 70,080. The year,

    which shows minimum increase in deposits is from 2001 to 2002.

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    Fig 6.2

    6.1.3 Advances

    Advances of National Bank of Pakistan have increased from 170,319 to316,110. The best year for the advances was from 2004 to 2005. In this year

    increase in advances was of 48,045. From 2001 to 2002, instead of

    increasing, the advances fell down from 170,319 to 140,547. But in very next

    year it has again increased.

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    Fig 6.3

    6.1.4 Investment

    National Bank of Pakistan has increased its investment up to 2001. Although

    this increase was not consistent. From 2001 to 2002, its investment increased

    from 71,759 to 143,522 which show an increase of 71,763. Then again in the

    next year they increased investment from 143,522 to 166,196. But in the

    2004 the investment fell down up to 149,350. After 2004 National Bank

    started to cut back its investment. Now in 2006 the Investment downs to the

    investment was 139,947.

    Fig 6.4

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    6.1.5 Share Holders Equity

    Almost every year, there is an increase in shareholders equity. From 2001 to

    2006, it goes to 11,959 from 53,045. The maximum increase in the Share

    Holders equity was during 2005 to 2005. Shareholders equity increased

    from 37,636 to 53,045.

    Fig 6.5

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    6.1.6 Pre-Tax Profit

    Change in the Pre-Tax profit was consistent. From year 2001 to 2006, the

    Pre-Tax profit increased from 3,016 to 26,311. So, there was consistent

    change in Pre-Tax profit of National Bank of Pakistan.

    Fig 6.7

    6.1.7 After-Tax Profit

    Change in the After-Tax Profit was also consistent. From year 2001 to 2006,

    the Pre-Tax profit increased from 1,149 to 17,022. it is clear from the figure

    that there is consistent change in the after tax profit.

    Fig 6.9

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    6.1.8 Earnings Per Share

    From year 2001 to 2006, the EPS increased from 3.08 to 24.01, which shows

    the consistency. Which have positive impact for the owner's. The major

    change appeared from 2001 to 2006 is 20.93.

    Fig 6.10

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    6.1.9 Return on Assets (Pre- Tax Profit)

    Change in the Return on Assets (Pre-Tax profit) was consistent. From year

    2001 to 2006, the Return on Assets (Pre-Tax profit) increased from 0.8 % to

    4.3%. From 2001 to 2006 there is no downfall seen.

    Fig 6.11

    Fig 6.12

    6.1.10 Number of Branches

    National Bank of Pakistan reduced its operation from 2001 to 2003 by

    closing branches up to 2003. There is a decrease in number of branches

    during this period. But after 2003, it started to increase its branches. In 2001,

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    1245

    1204 1199

    1226

    12421250

    1160

    1180

    1200

    1220

    1240

    1260

    2003 2004 2005 2006 2007 2008

    Number of Branches

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    total number of branches is 1245. This number was decreased to 1199 in

    1996. But now the total number of Branches is 1250.

    Fig 6.13

    6.1.11 Number of Employees

    The number of employees of National Bank of Pakistan has decreased during

    2001 to 2002 from 15136 to 12195. Then in the next year it increases to

    13272. In the next year it again increase to 130745. In 2005 this number

    again raised to 13824. And now in 2006 the total number of Employees ofNational Bank of Pakistan is 14019.

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    13,27213,745

    13,824 14,019 14,079

    15,204

    12,000

    12,500

    13,000

    13,500

    14,000

    14,500

    15,000

    15,500

    2003 2004 2005 2006 2007 2008

    Number of Employees

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    CHAPTER NO VII

    SWOT ANALYSIS BASED ON OBSERVATION:

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    SWOT ANALYSIS BASED ON OBSERVATION:

    SWOT Analysis is the most important part of the report, because it depends

    on my personal observation. Only a good, keen and comprehensive analysis

    leads to good recommendations for the improvement of the existing

    conditions. Therefore in NBP I have observed many things and I have

    analyzed them to the best of my efforts & knowledge. Through the technique

    of SWOT one can analyze the present performance conditions of a given

    organization and its weaknesses. Also the opportunities it can grab in the

    external environment and the threats it faces. This technique serves as a base

    for sound conclusion and recommendations.

    STRENGTHS

    Following are the main Strengths of NBP:

    1. Serving as an Agent:

    National Bank of Pakistan Circular Road Branch serves as an agent of State

    Bank of Pakistan. No other bank is allowed to do the Clearing task but NBP

    act on the behalf of SBP the clearing task.

    2 No of Branches:

    Strength of NBP is that there are 1183 branches in Pakistan and 16 branches

    in overseas of NBP. So NBP staff members are scattered on the land of

    Pakistan and World to provide benefits and serve the people.

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    3 Skillful EmployeesThe staff members of NBP Circular Road Branch are an experience, though

    they are not qualified people but yet they have enough experience to carry on

    the work of bank. It is said, Knowledge is power and experience is wisdom

    but experience cannot be defeated by knowledge.

    4 Modernization:

    National Bank of Pakistan is the first bank, which has started a Foreign

    Exchange Company in order to regularize the inflows of foreign money and

    control the undesirable blackmailing of private foreign exchange companies

    in the country.

    It is the only domestic bank of the country, which has been awarded The

    Best Domestic Bank consecutively in 2001 and 2002.

    WEAKNESSES

    Following are the main weaknesses of NBP:

    1. Delegation of Authority:

    National Bank of Pakistan to great extent is a centralized bank. The manager

    of the Circular Road Branch has very limited authority, especially in case of

    advances. Lack of delegation of authority creates problems and when the

    manager is not present in his office and customers have to wait for many

    hours. There is top to bottom flow of authority and lower level of employees

    cannot participate in the decision making process. The top level of the

    organization takes all the decision. This completely centralized decision-

    making decreases the interest and also reduces efficiency of the bank.

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    2. Seniority Based Promotions:

    Promotion in NBP is purely on seniority basis rather than on performance.

    This really de-motivates the employees because they know that it doesnt

    matter whether they perform well or bad.

    3. Job Rotation:

    Most of the employees work in a particular department and they specialize

    only in one department. In case of absence of one employee, any other

    employee cannot perform this work. In this way bank not only loses the

    business but also results in dissatisfaction of the customer.

    4. Lack of Theoretical Knowledge of Employees:

    There is a lack of theoretical knowledge of the employees of National Bank

    of Pakistan. Although their work is mostly routine and practical but

    sometimes low background education can disturb the routine work. They

    have to consult the Regional Manager Office or General Manager Office.

    This factor affects their efficiency.

    5. Discouragement of Small Depositors:

    The staff members give proper attention and respect to those customers who

    have deposited huge amount of money while the small depositors mostly; the

    salaried people are discouraged to open an account within the branch. In this

    way they discourage saving habits in the general public.

    6. Lack of Discipline:

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    During my training in National Bank of Pakistan, Circular Road Branch I

    observed lack of discipline in the way that some of the employees do not care

    about the office timings. They usually come late in the morning. Similarly

    employees take long leaves without any valid reasons.

    7. Excessive Paper Work:

    There is excessive paper work in NBP, which takes more time and reduces

    the effective banking performance.

    8. Lengthy Process of Loan:

    To meet the immediate requirements of the business, customers require quick

    financing but due to centralization of decision-making there are unnecessary

    delays in sanctioning of loans, resulting in dissatisfaction of the customers.

    9. Inadequate Fringe Benefits:

    The main purpose of fringe benefits is to retain the employees in the

    organization on long-term basis. It has been analyzed that the package of

    fringe benefits offered by NBP is not much attractive as compared to other

    organizations. Recently NBP has furthermore reduced the fringe benefits of

    the employees that may result in de-motivation & reduction the performance

    of existing employees.

    10.Low Rate of Return:

    Due to low rate of return, the depositors are drawing their money from the

    banks and depositing in the saving centers, which are offering a good rate of

    return as compared to the banks.

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    11.Limited Application of Electronic Media:

    NBP is not utilizing the electronic media for its promotional campaign. There

    is lack of awareness among the customers and general public about the

    schemes offered by NBP.

    12.Improper Working Conditions:

    Most of the branches of NBP are facing the problem of shortage of space like

    NBP, Circular Road Branch. The frequent movement of the staff in the

    managers office discourages the customers and it is also risky from security

    point of view. The arrangement of foreign exchange department in Circular

    Road Branch is even worse. There is lack of furniture and inappropriate

    arrangements of the seating for the customers.

    13.Limited Application of Technology in Bank:

    NBP branches are not fully computerized, which is very important to provide

    the quick and quality services.

    14.Political Interference:

    Banks are not free from political influences. Due to political pressures on the

    management for sanctioning the loans in favor of their political persons

    resulted in huge amount of bad debts because in this way the bank is unable

    to recover the loan very difficult, and these loans are not used for productive

    purposes.

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    OPPORTUNITIES

    Following are the main weaknesses of NBP:

    1. Financing

    Now a days people have enough savings and they want some luxurious

    types products such as Car, House and Business etc. So the opportunity for

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    NBP is to start car financing scheme to be beneficial for the organization

    (Bank).

    2. Modernization:

    Another opportunity for NBP is to modernize itself because all other banks

    have best methodologies to compete others and market there products. As I

    know that NBP have not enough modernize system to be compatible with

    other banks.

    3. Strong Competition:

    As we know that todays era is the era of competition. In all the banks are

    involved in struck competition so; it is an opportunity for NBP to develop a

    strong marketing policies and campaign to further develop itself.

    THREATS:

    Followings are the major threats for NBP:

    1. Other Banks

    The major threat for NBP is other banks that have started function in such as

    Bank Alfalah, MCB, HBL, UBL, ABL, PICIC, Khyber Bank etc. These are

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    the banks that NBP face competition with them. These banks provides a vide

    variety of services as compared to NBP.

    2. Political Interference:

    Banks are not free from political influences. Due to political pressures on the

    management for sanctioning the loans in favor of their political persons

    resulted in huge amount of bad debts because in this way the bank is unable

    to recover the loan very difficult, and these loans are not used for productive

    purposes.

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    FINANCIAL ANALYSIS

    The scope and purpose of financial analysis:

    Financial analysis is an evaluation of both a banks past financial

    performance and its prospects for the future. Typically, it involves an

    analysis of the banks financial statements and its flow of funds. Financial

    statement analysis involves the horizontal, vertical and various ratios

    analysis. It is used by such interested parties as creditors, investors and

    managers to determine the banks financial position relative to that of other.

    The way in which banks financial position and operating results are viewed

    by investors and creditors will have an impact on the firms reputation.

    ANALYSIS OF FINANCIAL STATEMENT

    Data presented in financial statement is of significance to analyst.

    They develop the relation among the various items of balance sheet and

    income statement and interpret their results in theoretical perspective. For

    this analysis they adopt various tool and techniques.

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    TOOL OF ANALYSIS

    1. Comparative Statement.

    2. Absolute increase/Decrease.

    3. Absolute Increase/Decrease in % ages

    4. Trend percentages

    5. Common size percentages

    6. Ratio analysis

    1. COMPARATIVE STATEMENT

    In this statement two or more than two years data is presented for

    comparison.

    2. ABSOLUTE INCREASE/DECREASE

    It is a type of Horizontal analysis. It gives changes in absolute data intern of

    Rupees amount. It enables the analyst to point out the direction of business.

    3. TREND PERCENTAGES

    This is the second type of horizontal analysis. It is adopted to know the

    tendencies of business position. In it one year is chosen as base year and item

    of financial statement of base year related with other years relevant items.

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    4. COMMON SIZE PERCENTAGES

    This method is for vertical analysis. It represents the change in percentages

    in relation to total assets, total liabilities and owner equity. In this method we

    take total assets, liabilities and owner equity and sales individually 100% and

    develop relationship with their relevant components.

    5. RATIO ANALYSIS

    Ratio is mathematical relationship of one item to other items. For analysis

    these ratios are compared with other years relevant ratios or with the ratios of

    other companies of the same nature are industrial averages. Ratios are really

    adopted to know the liquidity, stability and profitability position of the

    company.

    ACCOUNT SECTION:

    Like other business organization banks also deals in money matters, as the

    bank is custodian of deposited money, therefore, it is of utmost importance to

    keep a chronological record, further more, the banks are commercial

    institutions therefore, the records of all incomes and expenditure are kept

    correctly and systematically.

    In Bank of Khyber, the responsibility for maintaining necessary accounting

    data and to keep up to date record in a systematic manner has been assigned

    to tin; account department. Hundreds of banks branches perform their daily

    routine work and deal in money that belongs to depositor. Here account

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    section holder great importance in banking, because it keeps all the

    accounting records properly.

    ACCOUNTING SYSTEM:

    In NBP under the companies Act 1913 accounts arc-maintained

    according to British System, According to this system every monetary

    transactions has got two fold effects, termed as debit and credit.

    National Bank Of Pakistan also follows the same procedure. Accounting

    Terms:

    1. Account:

    A summary of all the debit and credit transaction pertaining to a similar

    nature or to an individual or group of persons called account.

    2. Voucher:Written evidence recorded on a piece of paper in respect of monetary

    transaction called a voucher.

    3. Main Ledger:

    Main ledger is a Book where various accounts of different types are kepi.

    Generally this book is in banded form containing several sheets for several

    accounts.

    4. Subsidiary Ledger:

    Where a main head has got different sub heads of it, subsidiary ledgers for

    each sub head are also maintained. Thus subsidiary ledgers are maintained a

    part from the main ledger.

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    Book and Stationary used by NBP

    In account section the following books and stationary are used.

    1. Cash Book.

    2. General ledger.

    3. Abstract book.

    4. Income and Expenditure Ledger.

    5. Vouchers Register

    6. Transfer Book.

    7. Receiving Cashier book

    8. Paying Cashier Book.

    9. Supplementary.

    10.Different Vouchers.

    FUNCTIONS OF ACCOUNT SECTION:

    The main functions of the account department of a branch are as following:1. Balancing and Maintenance of Book.

    2. Preparation of Statements.

    During the course of daily business of branch a number of cheques arc

    presented by customers for cash payment, through transfer delivery, clearing

    and also a number of new accounts are opened and cash is deposited by the

    customers A number of new vouchers are recorded by debiting the account

    and crediting another account in branch.

    So in order to ensure that during the day all the transactions have properly

    been recorded, are completed in all respect and are posted in proper books by

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    the branch. This recording is done on daily basis maintained by account

    section.

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    BALANCING AND MAINTENANCE OF BOOKS:

    Balancing the cashbook means that all these transactions (cash, clearing and

    transfer) have property been recorded and there is no mistake in any voucher.

    a. Arrangements of voucher

    b. Preparation of supplementaries.

    c. Preparation of summery.

    d. Equating the total summary with the total of transfer books.

    PREPARATION OF STATEMENT:

    To Judge the performance of branches, the Head Office requires periodical

    statements from banks through these statements the top management control

    performance of the branches and provides necessary guidance. The top

    management decisions depend upon these statements. The following are (lie

    important statement prepared by the account section,

    1. Balance Sheet.

    2. Pak Account Extract.

    3. Provisional Income and expenditure Statement.

    1. BALANCE SHEET:

    Balance sheet or statement of affairs is prepared on bank printed proof or mawith the help of figure contained in the cashbook and general ledger. This

    statement is prepared on daily basis in the Branch.

    PAK ACCOUNT EXTRACT:

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    Apart from account section, there is central accounts department functioning

    at Head Office. Each branch is required to submit its daily statement known

    as Pak Account Extract. According to prevailing procedure each branch

    prepares two separate statements. The extract is used for "original entries and

    other is used for Responding Entries".

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    Reference And Sources:

    1. Hasan, Mumtaz (1998). The story of NBP. Karachi.

    2. Harold, Koontz and Heiz Weihrich (1984). Management. McGraw

    hill 8th edition.

    3. Nasir, M Saeed (2004).Banking, currency and finance. Faisalabad:

    Kitab markaz.

    4. Nasir, M Saeed (2000). Economic theory. Faisalabad: Ilmi kitab

    khana.

    5. NBP (2002).Annual report of NBP. Karachi.

    6. NBP (2004).Bankbook instruction of NBP. Karachi.

    7. NBP (2005). Economic bulletin of NBP. Karachi. Sekaran,

    Uma.Research Methods For Business 4th Edition

    8. Sekaran, Uma.Research Methods For Business 4

    th

    Edition9. Shah Ali, Gohar, AVP, presentation on NBP.D.I. Khan

    10.Shah, Ali, Gohar report on NBP Recruitment & Selection

    11. www.nbp.com.pk

    12. www.sbp.org.

    http://www.nbp.com.pk/http://www.sbp.org/http://www.nbp.com.pk/http://www.sbp.org/