4002161 Pentair Softflo 5600 Manual · 2020. 9. 30. · PRE-INSTALLATION CHECKLIST Installation by a licensed plumber is recommended. 1. Valves, fittings, grounding straps, wire,

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SOFTFLO 5600SERVICE MANUALMANUAL DE SERVICIO

40022174002162

PENTAIR® SOFTFLO 5600Water Softening SystemINSTALLATION INSTRUCTIONS English . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pages 3-19 Repair Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 20

PENTAIR SOFTFLO 5600Sistema de ablandamiento de aguaINSTRUCCIONES DE INSTALACIÓN Español . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Páginas 30-45 Piezas de repuesto . . . . . . . . . . . . . . . . . . . . . . . Página 46

Tools and Fittings Required• Pipe Cutter• Tubing Cutter• File• Pliers• Tape Measure• Soldering Tools• Lead Free Solder• Bucket • Towel• Plumber Tape• Adjustable Wrench• Tube 100% Silicone Grease

Herramientas y coples requeridos• Cortadora de tubería• Cortadora de tubos• Lima• Pinzas• Cinta métrica• Herramientas para soldar• Soldadura sin plomo• Cubeta • Toalla• Cinta para tuberías• Llave inglesa con pasador ajustable• Grasa 100 % siliconada para tubos

Para obtener más información sobre el funcionamiento, la instalación, el mantenimiento, las piezas o para obtener asistencia:Comuníquese con el Servicio de atención al cliente de Pentair al: 800.297.9404

For further operating, installation, maintenance, parts or assistance:Call Pentair Customer Service at: 800.297.9404

2 • PENTAIR SOFTFLO 5600 Service Manual

TABLE OF CONTENTSGENERAL PRECAUTIONS ........................................................ 3INSTALLING WATER SOFTENERS ON WATER SUPPLIES CONTAINING IRON ................................................................... 4LOCATION SELECTION ............................................................ 4ELECTRICAL SPECIFICATIONS ............................................... 4EQUIPMENT INSTALLATION .................................................... 5PRE-INSTALLATION CHECKLIST ............................................ 6INSTALLATION ......................................................................... 6PIPING DETAILS ....................................................................... 7DRAIN REQUIREMENTS .......................................................... 7MODEL 5600 INSTALLATION AND START-UP PROCEDURES . 8TIMER FEATURES .................................................................... 9TIMER OPERATION .................................................................. 9MASTER PROGRAMMING MODE CHART ................................ 11MASTER PROGRAMMING MODE ............................................. 12USER PROGRAMMING MODE .................................................. 15DIAGNOSTIC PROGRAMMING MODE ...................................... 16ADJUSTING THE EFFICIENCY ................................................. 17DISINFECTION OF WATER SOFTENERS.................................. 18ADDING SALT ........................................................................... 18SYSTEM ASSEMBLY ................................................................. 20CONTROL VALVE DRIVE ASSEMBLY ........................................ 21CONTROL VALVE ASSEMBLY ................................................... 22TROUBLESHOOTING ................................................................ 23SERVICE INSTRUCTIONS ......................................................... 25WATER CONDITIONER FLOW DIAGRAMS ............................... 27MAINTENANCE AND REPAIR .................................................. 29

Before you begin insttallation, read the entire manual. Gather all materials and tools needed. Improper installation voids warranty.NOTE: Do not use with water that is

microbiologically unsafe or of unknown quality without adequate disinfection before or after the softener.

SODIUM INFORMATION: Water softeners using sodium chloride for regeneration will add sodium to the water. Persons who are on sodium-restricted diets should consider the added sodium as part of their overall sodium intake.

NOTE: Sodium Chloride or Potassium Chloride are recommended.

NOTE: The efficiency of these softeners shall specify validity only at the stated salt dosage.

A qualified plumber should be contracted to make all difficult piping installations.CAUTION Softener must be protected against freezing, which

can cause cracking of the softener and water leakage.

CAUTION Do not filter water over 110°F (43°C) because hot water will damage softener and void warranty.

CAUTION Locate softener within 20 feet (610 cm) of drain. Drain must be capable of handling a maximum backwash flow rate of 5 gallons (19 liters) of water per minute.

NOTE: Some states and/or counties have restrictions when connecting the drain line to a septic system. Check with your local authorities first.

CAUTION Maximum allowable inlet water pressure is 125 psi 0.86 MPa (8.5 bar) [if daytime pressure is over 100 psi 0.69 MPa (6.8 bar), nighttime pressure may exceed the maximum]. Use a pressure-reducing valve if necessary.

NOTE: Handle softener with care. Do not turn upside down, drop, or set on sharp objects.

NOTE: The softener requires a minimum inlet water flow of 5.0 gpm at 30 psi 0.21 MPa.

NOTE: If you are on a private well system, check minimum water pressure with an accurate gauge. (Gauges on older water systems are often inaccurate). Pressure that is less than 30 psi 0.21 MPa may cause low flow rate and inadequate regeneration.

CAUTION When connecting your unit, take note that the inlet, outlet, and drain connections are made in accordance with state and local plumbing codes.

CAUTION Do not over-tighten pipe to piping boss.CAUTION Due to some homes using piping as a source of

electrical grounding, a grounding strap must be installed. Consult your local dealer.

CAUTION Do not heat piping if it is in contact with the control valve.

NOTE: Do not put excessive force on the inlet/outlet drain connections of the control valve.

NOTE: Do not use pipe joint compound or plumber putty when threading pipe into the piping boss. Use only plumber tape.

GENERAL PRECAUTIONS (4002217 & 4002162)• The equipment should not be used by people

(including children) with physical, sensorial or mentally reduced capabilities or with lack of experience or knowledge, unless they receive supervision or training.

• Children must be supervised so that they do not play with the equipment.

• The device is designed to be connected to the water inlet of the supply network and should not be connected by a hose.

PENTAIR SOFTFLO 5600 Service Manual • 3

Electrical Precautions The unit must be plugged into an outlet. Do not use any extension cords. Locate cord where it cannot be accidentally unplugged or cause any bodily harm. Electrical components are not waterproof.

CAUTION Make sure power source matches the rating on the unit (120 VAC/60 Hz/33.6 W max. or 220V 50 Hz).

CAUTION Make certain the electrical supply cannot be turned off accidentally.

NOTE: The outlet you select must not be controlled by a wall switch.

INSTALLING WATER SOFTENERS ON WATER SUPPLIES CONTAINING IRONIron is a common water problem. The chemical/physical nature of iron found in natural water supplies is exhibited in four general types:

1. Dissolved Iron Also called clear water iron. Up to 2 ppm of this type of iron can be removed from the water by the same ion exchange principle that removes the hardness elements, calcium and magnesium. Dissolved iron is soluble in water and is detected by taking a sample of the water to be treated in a clear glass. The water in the glass is initially clear, but on standing exposed to the air, it may gradually turn cloudy or colored as it oxidizes.

2. Particulate IronAlso called ferric or colloidal iron. This type of iron is an undissolved particle of iron. A softener will remove larger particles, but they may not be washed out in regeneration effectively and will eventually foul the ion exchange resin. A filtering treatment before the water softener will be required to remove this type of iron.

3. Organic Bound IronThis type of iron is strongly attached to an organic compound in the water. The ion exchange process alone cannot break this attachment and the softener will not remove this type of iron.

4. Bacterial IronThis type of iron is protected inside a bacteria cell. Like the organic bound iron, it is not removed by a water softener.When using a softener to remove both hardness and up to 2 ppm of dissolved iron it is important that the softener regenerates more frequently than ordinarily would be calculated for hardness removal alone. Although many factors and formulas have been used to determine this frequency, it is recommended that the softener be regenerated when it has reached 50–75% of the calculated hardness alone capacity. This will minimize the potential for bed fouling.If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to keep the bed from coating with iron. Even when operating a softener on water with less than the maximum of dissolved iron, regular cleanings should be performed. Clean every six months or more if iron appears in your conditioned water supply. Use resin bed cleaning compounds, carefully following the directions on the container.

LOCATION SELECTION1. If you need extra water treatment equipment, make sure

space is available.2. Since salt must be added to the brine tank, make sure that

the lid can easily be opened.3. Install softener in a location to allow a minimum of 10 feet of

piping between the outlet of the softener and the inlet side of the hot water heater.

ELECTRICAL SPECIFICATIONSADAPTERINPUT: 120 V ~ 50/60 Hz 15 W

OUTPUT: 24 V ~ 0,4 A

SOFTENER OUTPUT: 24 V ~ 0,4 A

GENERAL PRECAUTIONS continued


ELECTRICAL SPECIFICATIONSAdaptador INPUT: 120 V ~ 50/60 hz 15 w OUTPUT: 24 V ~ 0,4 A

Laundry TubsPump

orMeter

Hot Water Outlet

Outside Faucet

Outside Faucet

WaterHeater

Bath Tub Lavatory Toilet Kitchen

Floor Drain

Figure 1 Standard Basement Before Installation. Cold Water Lines Shown

Soft Water

Hard Water

OutsideFaucet

OutsideFaucet

Bath Tub Lavatory Toilet Kitchen

Laundry TubsPump or

Meter

Hot Water Outlet

Water Heater

Brine Tank Over�ow Drain

Floor Drain

Drain Line

Bypass

Softener

GroundingStrap


Figure 2 Softened Water Flow Diagram

PRE-INSTALLATION CHECKLISTInstallation by a licensed plumber is recommended.1. Valves, fittings, grounding straps, wire, clamps, pipe, and

drain tubing are not normally supplied with the water softener.

2. Electrical Requirements: A continuous 120 volt, 60-cycle current supply or 220 V, 50 Hz is required.

CAUTION Make certain the electrical supply cannot be turned off accidentally.

3. Location of Softener and Drain: We recommend that the softener be installed on a sound plumbing system within 20 feet (610 cm) from the drain.NOTE: Outside faucet should be bypassed and left on hard

water.4. Bypass Valves: Bypass valves allow you to turn off the water

to your unit but not the water service to your home.NOTE: Your unit may include a bypass, Figure 3 Bypass

Valve. It can be used by itself or with a manual bypass, Figure 4 Manual Bypass using three separate valves.

Figure 3 Bypass Valve

1

2

3

B

Figure 4 Manual Bypass using three separate valves.

In Service Position• Valves 1 and 3 open• Valve 2 closedBypassed Position• Valve 2 open• Valves 1 and 3 closed

5. Pre-Filtration: To prevent your softener from incoming sediment and iron particles, we recommend the installation

of a pre-filter on the water line going to the unit. See your Pentair dealer for product selection.

INSTALLATIONUse a qualified plumber to make all difficult piping installations.1. SHUT OFF FUEL SUPPLY TO WATER HEATER. See

manufacturer’s instructions.2. Shut off all water at main supply valve.3. Open faucet nearest pump or water meter to relieve

pressure and drain system. Open the highest faucet in the plumbing system (you cannot work on pipes with water in them). Make necessary piping changes for connection of the filter to the plumbing of the home (see Piping Details).

CAUTION The water filter system should be installed with the inlet, outlet and drain connections made in accordance with the manufacturer’s recommendations and to meet applicable plumbing codes.

4. Set the water softener in place. Place on a firm concrete floor or slab base. Be sure unit is reasonably level.NOTE: Do not shim the tank directly for leveling. If

necessary to shim, fabricate a platform base to set the tank on and then shim under the platform base.

5. It is highly recommended that a bypass valve be installed or pipe in a three-valve bypass using manual globe valves as shown in Figure 4 Manual Bypass using three separate valves.. Make certain the untreated water piping connects to the yoke on the right and the softened water is connected on the left as shown in Figure 5.

Yoke

Out In

Figure 5 6. Connect the inlet and outlet piping. The valve yoke threads

are 3/4" NPT. (Be sure you have the incoming water connected to the correct side).NOTE: Do not use pipe joint compound or plumber’s putty

on the yoke threads. Use only plumber tape.NOTE: Do not over-tighten fittings to yoke.

7. Make certain proper piping alignment is maintained. Do not apply heat to any fitting connected to the conditioner or damage to the valve may occur.

8. Move conditioner into position and level. Check all connections for tightness.

CAUTION To prevent water leaks, connections to softener must be straight when the tank is leveled

CAUTION Review Drain Requirements, before connecting drain lines.

9. Carefully attach valve drain line to drain fitting on the back of the valve.

CAUTION Do not raise drain line over 8 feet from floor. 10. Install salt storage tank overflow line to salt tank elbow and

then run overflow drain line to drain. DO NOT CONNECT VALVE DRAIN LINE AND OVERFLOW DRAIN LINES TOGETHER BY "T"ING. See page 7 for additional drain details.

11. Pressure test the installation. The plumbing installation can now be checked for possible leaks. Open the main water supply valve and hot and cold water faucets. When


all air is purged from system, close faucets. Check system for leaks over the next hour. Any leaks should be corrected immediately.

CAUTION Do not reheat fittings with conditioner connected to plumbing.

12. Manually index control through all positions to flush out seats and observe drain line for flow.

13. Plug in transformer. See Electrical Precautions.14. You can now drain the hard water from the water heater. Let

it drain until the water is cold, then shut off the drain and RELIGHT PILOT. See manufacturer’s instructions. If this is not done, you will not have fully conditioned water for two or three days.

15. If bypass valve is used, be certain it is left in the In Service position after installation. If a three-valve system is used, be sure the center valve is closed completely.

16. Proceed with System Startup.

PIPING DETAILS

CONTINUOUSPOWER SUPPLY

MANUAL BYPASS VALVE(Normally Closed)

Hard Water

CABINETASSEMBLY

VALVE(Normally Open)

OVERFLOWDRAIN LINE1/2" DiameterMinimum Size

VALVEDRAINLINE

1/2" DiameterMinimum Size

Sanitary drain, floor drain, or laundry tubs are acceptable. Do not make a direct connection to the drain. An air gap must be present.

Soft Water

Figure 6

DRAIN REQUIREMENTSIf at all possible, locate the softener for optimum drain line conditions as follows:

To prevent electrical shock, do not place electrical equipment or electrical cords over or near the drain.

CAUTION When running the drain line to a floor drain, the area around the drain may become wet during the regeneration process. Keep floor drain area clean at all times to prevent any damage.

NOTE: Some states and/or counties have restrictions when connecting the drain line to your septic system. Check with your local authorities first.

• Drain line should be as short as possible.• If available, a floor drain or sump drain is most desirable.• An elevated drain installation requires precautions as

detailed under Special Drain Line Situations below.

Typical Drain Hookups• Floor drain in basement or utility room. (Holes in drain

cover MUST be kept open.)• Sump pit. (Sump must NOT discharge to surface watering

of lawn, shrubs, trees, etc.)• Dry well (if legal).• Laundry tub or clothes washer drain.• Sanitary sewer line with sink type trap.

Laundry TubsOver�ow Drain Line

Floor Drain

Floor Drain

Softener

Valve Drain Line

Sanitary Drain, FloorDrain, or Laundry Tubsare acceptable. Do notmake a direct connectionto the drain. An air gapmust be present.

Over�ow Drain Line 1/2" diameter minimum size (gravity �ow)

Figure 7

Drain LineOn tube or hose drain line, use a hose clamp to secure drain line to barbed fitting. Select a firm hose that will not soften and collapse or kink at high temperature, at suspension points or at sharp bends. Plumbing codes do not permit a direct connection into any sanitary or storm drain. An air gap of at least 2" is usually required so sewer backup will not contaminate the system. Clamp the drain line securely to a rigid surface to prevent it from moving during regeneration. Entire drain system must be able to handle maximum regeneration flow of 5 gpm. Drain should not be elevated more than five feet above the

INSTALLATION continued


control valve. If conditions mandate that the drain must be higher, see discussion of special drain situations below.

Special Drain Line SituationsOn some installations it may be necessary to have the drain line rise more than five feet above the control valve. Explained below are special modifications for improving performance under these adverse conditions.

2" AIR GAP

INCORRECT

Construct air gap as shown or purchase airgap device as used with clothes washers.

CORRECT

Figure 8 If the drain line must rise to the ceiling, but then returns down to a drain discharge below the control valve, form a loop at the drain discharge as shown. This loop will form a siphon trap which will reduce excess back-pressure in the drain line. If the loop is formed with hose or tubing, be sure to tie or tape securely so it cannot open up. Be careful not to kink the hose.

Valve Drain LineOver Doorway

DrainLine Form a 6" to 8"

Loop at drain discharge.Fasten securely.

DoorWay

Figure 9 In cases where drain line empties into an overhead sewer line, a sink type trap must be used. Do not connect or seal drain line to trap. Secure drain line to provide an air gap or use an air gap device.

FunnelDrain orAir GapDevice

TrapValve Drain Line

Sewer Line

Valve Drain Line toOverhead Sewer

Figure 10

MODEL 5600 INSTALLATION AND START-UP PROCEDURESNOTE: Install the water softener with the inlet, outlet and

drain connections made according to manufacturer’s recommendations and to meet applicable plumbing codes.

Red Time Set Button

Time of Day Arrow Red Pointer

Skipper Wheel (shows every other day

regen)

24-Hour Gear

Manual Regeneration

Knob

Figure 11 Model 5600 Softener Control1. Manually index the softener control into the In Service

position and let water flow into the resin tank. When the water flow stops, open a softened water tap until all air is released from the lines. Then close tap.NOTE: Manually dial the various regeneration positions

by turning the knob on the front of the control until the indicator shows that the softener is in the desired position.

2. Manually index the control to the Backwash position and allow water to flow at the drain for 3 or 4 minutes.

3. Remove back cover plate.4. Make sure that the salt dosage is set as recommended by

the manufacturer. If necessary, set salt according to the setting instruction sheet. Manually index the control to the Brine Fill position and allow the brine tank to fill to the top of the air check.

5. Manually index the control to the Brine Draw position and allow the control to draw water from the brine tank until it stops.

6. Plug in the electrical cord and look in the sight hole in the back of the motor to see that it is running. Set the days that regeneration is to occur by sliding tabs on skipper wheel outward to expose trip fingers.

• Each tab is one day.• Finger at red pointer is tonight.• Moving clockwise from red pointer, extend or retract

fingers to obtain the desired regeneration schedule.7. Manually advance the control to the beginning of the Brine

Fill position and allow the control to return to the In Service position automatically.

8. Fill the brine tank with salt.9. Replace back cover on the control.10. Make sure that any bypass valving is left in the normal In

Service position.

DRAIN REQUIREMENTS continued


TIMER FEATURESParameter

DisplayData

DisplayPM

Indicator

Flow Indicator

x1000 Indicator

ServiceIcon

ProgrammingIcon

Extra CycleButton

UpButton

DownButton

Error/InformationIcon

Figure 12

Features of the SXT(4002217):• Power backup that continues to keep time and the passage

of days for a minimum of 48 hours in the event of power failure. During a power outage, the control goes into a power-saving mode. It does not monitor water usage during a power failure, but it does store the volume remaining at the time of power failure.

• Settings for both valve (basic system) and control type (method used to trigger a regeneration).

• Day-of-the-Week controls.• While in service, the display alternates between time of

day, volume remaining or days to regeneration.• The Flow Indicator flashes when outlet flow is detected.• The Service Icon flashes if a regeneration cycle has been

queued.• A Regeneration can be triggered immediately by pressing

the Extra Cycle button for five seconds.• The Parameter Display displays the current Cycle Step

(BW, BF, RR, etc) during regeneration, and the data display counts down the time remaining for that cycle step. While the valve is transferring to a new cycle step, the display will flash. The parameter display will identify the destination cycle step (BW, BF, RR, etc) and the data display will read “----”. Once the valve reaches the cycle step, the display will stop flashing and the data display will change to the time remaining. During regeneration, the user can force the control to advance to the next cycle step immediately by pressing the extra cycle button.

Setting the Time of Day1. Press and hold either the Up or Down buttons until the

programming icon replaces the service icon and the parameter display reads DO.

2. Adjust the displayed time with the Up and Down buttons.3. When the desired time is set, press the Extra Cycle button

to resume normal operation. The unit will also return to normal operation after 5 seconds if no buttons are pressed.

Queueing a Regeneration1. Press the Extra Cycle button. The service icon will flash to

indicate that a regeneration is queued.

2. To cancel a queued regeneration, press the Extra Cycle button.

Regenerating ImmediatelyPress and hold the Extra Cycle button for five seconds.

TIMER OPERATIONMeter Immediate ControlA meter immediate control measures water usage and regenerates the system as soon as the calculated system capacity is depleted. The control calculates the system capacity by dividing the unit capacity (typically expressed in grains/unit volume) by the feedwater hardness and subtracting the reserve. Meter Immediate systems generally do not use a reserve volume. A Meter Immediate control will also start a regeneration cycle at the programmed regeneration time if a number of days equal to the regeneration day override pass before water usage depletes the calculated system capacity.

Meter Delayed ControlA Meter Delayed Control measures water usage and regenerates the system at the programmed regeneration time after the calculated system capacity is depleted. As with Meter Immediate systems, the control calculates the system capacity by dividing the unit capacity by the feedwater hardness and subtracting the reserve. The reserve should be set to insure that the system delivers treated water between the time the system capacity is depleted and the actual regeneration time. A Meter Delayed control will also start a regeneration cycle at the programmed regeneration time if a number of days equal to the regeneration day override pass before water usage depletes the calculated system capacity.

Time Clock Delayed ControlA Time Clock Delayed Control regenerates the system on a timed interval. The control will initiate a regeneration cycle at the programmed regeneration time when the number of days since the last regeneration equals the regeneration day override value.

Day of the Week ControlThis control regenerates the system on a weekly schedule. The schedule is defined in Master Programming by setting each day to either “Off” or “On.” The control will initiates a regeneration cycle on days that have been set to “On” at the specified regeneration time.

Control Operation During Regeneration During regeneration, the control displays a special regeneration display. In this display, the control shows the current regeneration step number the valve is advancing to, or has reached, and the time remaining in that step. The step number that displays flashes until the valve completes driving to this regeneration step position. Once all regeneration steps are complete the valve returns to service and resumes normal operation.Pressing the Extra Cycle button during a regeneration cycle immediately advances the valve to the next cycle step position and resumes normal step timing.

Control Operation During Programming The control only enters the Program Mode with the valve in service. While in the Program Mode, the control continues to operate normally monitoring water usage and keeping all displays up to date. Control programming is stored in memory permanently, eliminating the need for battery backup power.


Manually Initiating a Regeneration1. When timer is in service, press the Extra Cycle button for 5

seconds on the main screen.2. The timer advances to Regeneration Cycle Step #1 (rapid

rinse), and begins programmed time count down.3. Press the Extra Cycle button once to advance valve to

Regeneration Cycle Step #2 (backwash).4. Press the Extra Cycle button once to advance valve to

Regeneration Cycle Step #3 (brine draw & slow rinse).5. Press the Extra Cycle button once to advance valve to

Regeneration Cycle Step #4 (brine refill).6. Press the Extra Cycle button once more to advance the valve

back to in service.NOTE: If the unit is a filter or upflow, the cycle step order

may change.NOTE: A queued regeneration can be initiated by

pressing the Extra Cycle button. To clear a queued regeneration, press the Extra Cycle button again to cancel. If regeneration occurs for any reason prior to the delayed regeneration time, the manual regeneration request shall be cleared.

Control Operation During A Power Failure The SXT includes integral power backup. In the event of power failure, the control shifts into a power-saving mode. The control stops monitoring water usage, and the display and motor shut down, but it continues to keep track of the time and day for a minimum of 48 hours.The system configuration settings are stored in a non-volatile memory and are stored indefinitely with or without line power. The Time of Day flashes when there has been a power failure. Press any button to stop the Time of Day from flashing.If power fails while the unit is in regeneration, the control will save the current valve position before it shuts down. When power is restored, the control will resume the regeneration cycle from the point where power failed. Note that if power fails during a regeneration cycle, the valve will remain in it’s current position until power is restored. The valve system should include all required safety components to prevent overflows resulting from a power failure during regeneration. The control will not start a new regeneration cycle without line power. If the valve misses a scheduled regeneration due to a power failure, it will queue a regeneration. Once power is restored, the control will initiate a regeneration cycle the next time that the Time of Day equals the programmed regeneration time. Typically, this means that the valve will regenerate one day after it was originally scheduled. If the treated water output is important and power interruptions are expected, the system should be setup with a sufficient reserve capacity to compensate for regeneration delays.

TIMER OPERATION continued


MASTER PROGRAMMING MODE CHARTCaution: Before entering Master Programming, please contact your local professional water dealer.

Master Programming Options

Abbreviation Parameter Option Abbreviation

Options

DF Display FormatGAL Gallons

Ltr Liters

VT Valve Type

dF1b Standard Downflow/Upflow Single Backwash

dF2b Standard Downflow/Upflow Double Backwash

Fltr Filter

UFbd Upflow Brine First

UFtr Upflow Filter

Othr Other

CT Control Type

Fd Meter (Flow) Delayed

FI Meter (Flow) Immediate

tc Time Clock

dAY Day of Week

NT Number of Tanks1 Single Tank System

2 Not Used

TS Tank in Service

U1 Tank 1 in Service

U2 Not used

C Unit Capacity Unit Capacity (Grains)

H Feedwater Hardness Hardness of Inlet Water

RSReserve Selection SF Percentage Safety Factor

rc Fixed Reserve Capacity

SF Safety Factor Percentage of the system capacity to be used as a reserve

RC Fixed Reserve Capacity Fixed volume to be used as a reserve

DO Day Override The system’s day override setting

RT Regen Time The time of day the system will regenerate

BW, BD, RR, BF Regen Cycle Step Times

The time duration for each regeneration step. Adjustable from OFF and 0-199 minutes.NOTE: NOTE: If “Othr” is chosen under “Valve Type”, then R1, R2, R3,

etc, will be displayed insteadD1, D2, D3, D4, D5,

D6, & D7 Day of Week SettingsRegeneration setting (On or OFF) for each day of the week on day-of-week systems

CD Current Day The Current day of the week

FM Flow Meter Type

t0.7 3/4” Turbine Meter

P0.7 3/4” Paddle Wheel Meter

t1.0 1” Turbine Meter

P1.0 1” Paddle Wheel Meter

t1.5 1.5” Turbine Meter

P1.5 1.5” Paddle Wheel Meter

P2.0 2” Paddle Wheel Meter

Gen Generic or Other Meter

K Meter Pulse Setting Meter pulses per gallon for generic/other flow meter

NOTE: Some items may not be shown depending on timer configuration. The timer will discard any changes and exit Master Programming Mode if any button is not pressed for sixty seconds.


MASTER PROGRAMMING MODEWhen the Master Programming Mode is entered, all available option setting displays may be viewed and set as needed. Depending on current option settings, some parameters cannot be viewed or set.

Setting the Time of Day1. Press and hold either the Up or Down buttons until the

programming icon replaces the service icon and the parameter display reads DO.

2. Adjust the displayed time with the Up and Down buttons.3. When the desired time is set, press the Extra Cycle button

to resume normal operation. The unit will also return to normal operation after 5 seconds if no buttons are pressed.

Entering Master Programming ModeSet the Time Of Day display to 12:01 P.M. Press the Extra Cycle button (to exit Setting Time of Day mode). Then press and hold the Up and Down buttons together until the programming icon replaces the service icon and the Display Format screen appears.

Exiting Master Programming ModePress the Extra Cycle button to accept the displayed settings and cycle to the next parameter. Press the Extra Cycle button at the last parameter to save all settings and return to normal operation. The control will automatically disregard any programming changes and return to normal operation if it is left in Master Programming mode for 5 minutes without any keypad input.

Resets

Soft Reset: Press and hold the Extra Cycle and Down buttons for 25 seconds while in normal Service mode. This resets all parameters to the system default values, except the volume remaining in meter immediate or meter delayed systems and days since regeneration in the time clock system.

Master Reset: Hold the Extra Cycle button while powering up the unit. This resets all of the parameters in the unit. Check and verify the choices selected in Master Programming Mode.

1. Display Format (Display Code DF)This is the first screen that appears when entering Master Programming Mode. The Display Format setting specifies the unit of measure that will be used for volume and how the control will display the Time of Day. This option setting is identified by “DF” in the upper left hand corner of the screen. There are three possible settings:

Display Format Setting Unit of Volume Time DisplayGAL U.S. Gallons 12-Hour AM/PM

Ltr Liters 24-Hour

2. Valve Type (Display Code VT)Press the Extra Cycle button. Use this display to set the Valve Type. The Valve Type setting specifies the type of cycle that the valve follows during regeneration. Note that some valve types require that the valve be built with specific subcomponents. Ensure the valve is configured properly before changing the Valve Type setting. This option setting is identified by “VT” in the upper left hand corner of the screen. There are 6 possible settings:

Abbreviation ParameterdF1b Standard Downflow/Upflow, Single Backwash

dF2b Standard Downflow/Upflow, Double Backwash

Fltr Filter

UFbd Upflow Brine First

UFtr Upflow Filter

Othr Other

3. Control Type (Display Code CT)Press the Extra Cycle button. Use this display to set the Control Type. This specifies how the control determines when to trigger a regeneration. For details on how the various options function, refer to the “Timer Operation” section of this service manual. This option setting is identified by “CT” in the upper left hand corner of the screen. There are four possible settings:Meter Delayed: FdMeter Immediate: FITime Clock: tcDay of Week: dAY

4. Number of Tanks (Display Code NT)Press the Extra Cycle button. Use this display to set the Number of Tanks in your system. This option setting is identified by “NT” in the upper left hand corner of the screen. There are two possible settings:Single Tank System: 1Two-Tank System: 2 Not used by this softener


5. Tank in Service (Display Code TS)Press the Extra Cycle button. Use this display to set whether tank one or tank two is in service. This option setting is identified by “TS” in the upper left hand corner of the screen. This parameter is only available if the number of tanks has been set to 2. There are two possible settings:Tank One in Service: U1Tank Two in Service: U2 Not used for this softener

6. Unit Capacity (Display Code C)Press the Extra Cycle button. Use this display to set the Unit Capacity. This setting specifies the treatment capacity of the system media. Enter the capacity of the media bed in grains of hardness when configuring a softener system, and in the desired volume capacity when configuring a filter system. This option setting is identified by “C” in the upper left hand corner of the screen. The Unit Capacity parameter is only available if the control type has been set to one of the metered options. Use the Up and Down buttons to adjust the value as needed.

Range: 1-999,900 gallons (100-9,999,000 Liters)

7. Feedwater Hardness (Display Code H)Press the Extra Cycle button. Use this display to set the Feedwater Hardness. Enter the feedwater hardness in grains per unit volume for softener systems, or 1 for filter systems. This option setting is identified by “H” in the upper left hand corner of the screen. The feedwater hardness parameter is only available if the control type has been set to one of the metered options. Use the Up and Down buttons to adjust the value as needed.

Range: 1-199 hardness

8. Reserve Selection (Display Code RS)Press the Extra Cycle button. Use this display to set the Safety Factor. Use this display to select the type of reserve to be used in your system. This setting is identified by “RS” in the upper left-hand corner of the screen. The reserve selection parameter is only available if the control type has been set to one of the metered options. There are two possible settings.

FS Safety Factorrc Fixed Reserve Capacity

9. Safety Factor (Display Code SF)Press the Extra Cycle button. Use this display to set the Safety Factor. This setting specifies what percentage of the system capacity will be held as a reserve. Since this value is expressed as a percentage, any change to the unit capacity or feedwater hardness that changes the calculated system capacity will result in a corresponding change to the reserve volume.This option setting is identified by “SF” in the upper left hand corner of the screen. Use the Up and Down buttons to adjust the value from 0 to 50% as needed.

Range: 0-50%

10. Fixed Reserve Capacity (Display Code RC)Press the Extra Cycle button. Use this display to set the Reserve Capacity. This setting specifies a fixed volume that will be held as a reserve. The reserve capacity cannot be set to a value greater than one-half of the calculated system capacity. The reserve capacity is a fixed volume and does not change if the unit capacity or feedwater hardness are changed. This option setting is identified by “RC” in the upper left-hand corner of the screen. Use the Up and Down buttons to adjust the value as needed.

Range: 0-half the calculated capacity

11. Day Override (Display Code DO)Press the Extra Cycle button. Use this display to set the Day Override. This setting specifies the maximum number of days between regeneration cycles. If the system is set to a timer-type control, the day override setting determines how often the system will regenerate. A metered system will regenerate regardless of usage if the days since last regeneration cycle equal the day override setting. Setting the day override value to “OFF” disables this function. This option setting is identified by “DO” in the upper left hand corner of the screen. Use the Up and Down buttons to adjust the value as needed.

Range: Off-99 days

MASTER PROGRAMMING MODE continued


12. Regeneration TimePress the Extra Cycle button. Use this display to set the Regeneration Time. This setting specifies the time of day the control will initiate a delayed, manually queued, or day override triggered regeneration. This option setting is identified by “RT” in the upper left hand corner of the screen. Use the Up and Down buttons to adjust the value as needed.

13. Regeneration Cycle Step TimesPress the Extra Cycle button. Use this display to set the Regeneration Cycle Step Times. The different regeneration cycles are listed in sequence based on the valve type selected for the system, and are identified by an abbreviation in the upper left-hand corner of the screen. The abbreviations used are listed below. If the system has been configured with the “OTHER” valve type, the regeneration cycles will be identified as R1, R2, R3, R4, R5, and R6. Each cycle step time can be set from 0 to 199 minutes. Setting a cycle step time to 0 will cause the control to skip that step during regeneration, but keeps the following steps available. Use the Up and Down buttons to adjust the value as needed. Press the Extra Cycle button to accept the current setting and move to the next parameter.

Abbreviation Cycle StepBD Brine Draw

BF Brine Fill

BW Backwash

RR Rapid Rinse

SV Service

Range: 0-199 minutes

14. Day of Week SettingsPress the Extra Cycle button. Use this display to set the regeneration schedule for a system configured as a Day of Week control. The different days of the week are identified as D1, D2, D3, D4, D5, D6, and D7 in the upper left-hand corner of the display. Set the value to “ON” to schedule a regeneration or “OFF” to skip regeneration for each day. Use the Up and Down buttons to adjust the setting as needed. Press the Extra Cycle button to accept the setting and move to the next day. Note that the control requires at least one day to be set to “ON.” If all 7 days are set to “OFF”, the unit will return to Day One until one or more days are set to “ON.”

15. Current Day (Display Code CD)Press the Extra Cycle button. Use this display to set the current day on systems that have been configured as Day of Week controls. This setting is identified by “CD” in the upper left-hand corner of the screen. Use the Up and Down buttons to select from Day 1 through Day 7.

16. Flow Meter Type (Display Code FM)Press the Extra Cycle button. Use this display to set the type of flow meter connected to the control. This option setting is identified by “FM” in the upper left-hand corner of the screen. Use the Up and Down buttons to select one of the 7 available settings.

t0.7 Fleck 3/4” Turbine Meter

P0.7 Fleck 3/4” Paddle Wheel Meter

t1.0 Fleck 1” Turbine Meter

P1.0 Fleck 1” Paddle Wheel Meter

t1.5 Fleck 1 1/2” Turbine Meter

P1.5 Fleck 1 1/2” Paddle Wheel Meter

P2.0 Fleck 2” Paddle Wheel Meter

GEn Generic/Other Meter

17. Meter Pulse Setting (Display Code K)Press the Extra Cycle button. Use this display to specify the meter pulse setting for a non-standard flow meter. This option setting is identified by “K” in the upper left-hand corner of the screen. Use the Up and Down buttons to enter the meter constant in pulses per unit volume.

18. End of Master Programming ModePress the Extra Cycle button to save all settings and exit Master Programming Mode.

MASTER PROGRAMMING MODE continued


USER PROGRAMMING MODEUser Programming Mode Options

Abbreviation Parameter DescriptionDO Day Override The timer’s day override setting

RT Regeneration Time

The time of day that the system will regenerate (meter delayed,

timeclock, and day-of-week systems)

H Feed Water Hardness

The hardness of the inlet water - used to calculate system

capacity for metered systems

RC or SF Reserve Capacity The fixed reserve capacity

CD Current Day The current day of week

NOTE: Some items may not be shown depending on timer configuration. The timer will discard any changes and exit User Mode if any button is not pressed for sixty seconds.

User Programming Mode Steps1. Press the Up and Down buttons for five seconds while in

service, and the time of day is NOT set to 12:01 PM.2. Use this display to adjust the Day Override. This option

setting is identified by “DO” in the upper left hand corner of the screen.

3. Press the Extra Cycle button. Use this display to adjust the Regeneration Time. This option setting is identified by “RT” in the upper left hand corner of the screen.

4. Press the Extra Cycle button. Use this display to adjust the Feed Water Hardness. This option setting is identified by “H” in the upper left hand corner of the screen.

Range: 1-199 hardness5. Press the Extra Cycle button. Use this display to adjust the

Fixed Reserve Capacity. This option setting is identified by “RC” or "SF" in the upper left-hand Corner of the screen.

6. Press the Extra Cycle button. Use this display to set the Current Day of the Week. This option setting is identified by “CD” in the upper left hand corner of the screen.

7. Press the Extra Cycle button to end User Programming Mode.


DIAGNOSTIC PROGRAMMING MODEDiagnostic Programming Mode Options

Abbreviation Parameter DescriptionFR Flow Rate Displays the current outlet flow rate

PF Peak Flow Rate

Displays the highest flow rate measured since the last

regeneration

HR Hours in Service

Displays the total hours that the unit has been in service

VU Volume Used Displays the total volume of water treated by the unit

RC Reserve Capacity

Displays the system’s reserve capacity calculated from the system capacity, feedwater hardness, and

safety factor

SV Software Version

Displays the software version installed on the controller

NOTE: Some items may not be shown depending on timer

configuration. The timer will exit Diagnostic Mode after 60 seconds if no buttons are pressed. Press the Extra Cycle button to exit Diagnostic Mode at any time.

Diagnostic Programming Mode Steps1. Press the Up and Extra Cycle buttons for five seconds while

in service.2. Use this display to view the current Flow Rate. This option

setting is identified by “FR” in the upper left hand corner of the screen.

3. Press the Up button. Use this display to view the Peak Flow Rate since the last regeneration cycle. This option setting is identified by “PF” in the upper left hand corner of the screen.

4. Press the Up button. Use this display to view the Hours in Service since the last regeneration cycle. This option setting is identified by “HR” in the upper left hand corner of the screen.

5. Press the Up button. Use this display to view the Volume Used since the last regeneration cycle. This option setting is identified by “VU” in the upper left hand corner of the screen.

6. Press the Up button. Use this display to view the Reserve Capacity. This option setting is identified by “RC” in the upper left hand corner of the screen.

7. Press the Up button. Use this display to view the Software Version. This option setting is identified by “SV” in the upper left hand corner of the screen.

8. Press the Extra Cycle button to end Diagnostic Programming Mode.


ADJUSTING THE EFFICIENCYNOTE: Your softener is preset at the factory to 10 lbs. of salt.

To get the best performance from your softener, follow these steps.

NOTE: California residents are required to leave all softeners at the factory settings.

1. Have the water analyzed to determine the total hardness and the ferrous iron concentration. Consult your water analysis report or contact your local softener distributor or county agency.

2. Determine your compensated hardness (CH)CH = (Iron concentration in ppm x 2) +

hardness in grains per gallon (gpg) i) Example:

Fe (iron) concentration = 3 ppm Hardness = 25 gpg

CH = (3 x 2) + 25 = 31 grains3. Using the calculated CH value and the number of people

in your household, find the gallon capacity/salt setting on the chart below for your model unit. If the CH value is between the 5-grain increments listed, use the higher value to determine your capacity/salt setting. For example, if the calculated CH is 22, use the 25 grains per gallon column.

4. Unplug the unit from the electrical power source.5. Remove the plate on the back of the timer by removing the

screws.Gallon Capacity and Salt Setting

Compensated Hardness 10 15 20 25 30 35 40 45 50 55 60

1Gallon Capacity 1598 1040 762 594 483 403 343 297 260 229 204

Salt Setting (lbs) 3 3 3 3 3 3 3 3 3 3 3

2Gallon Capacity 1523 965 687 519 650 536 450 383 330 410 363

Salt Setting (lbs) 3 3 3 3 6 6 6 6 6 10 10

3Gallon Capacity 1448 890 612 735 575 654 544 483 413 355 306

Salt Setting (lbs) 3 3 3 6 6 10 10 15 15 15 15

4Gallon Capacity 1373 1300 900 931 726 611 497 408 338 280 231

Salt Setting (lbs) 3 6 6 10 10 15 15 15 15 15 15

5Gallon Capacity 1298 1225 1164 856 688 536 422 333 * * *

Salt Setting (lbs) 3 6 10 10 15 15 15 15 * * *

6Gallon Capacity 1950 1150 1089 825 613 461 347 * * * *

Salt Setting (lbs) 6 6 10 15 15 15 15 * * * *

7Gallon Capacity 1875 1527 1069 750 538 * * * * * *

Salt Setting (lbs) 6 10 15 15 15 * * * * * *

8Gallon Capacity 1800 1452 994 675 463 * * * * * *

Salt Setting (lbs) 6 10 15 15 15 * * * * * *

6. The salt setting adjustment will be found on the brine cam assembly on the left hand side as you look into the timer box.

7. To adjust the salt usage, loosen the screw holding the white cam on the brine cam.

8. Rotate the pointer, on the outer edge of the white cam, to the correct salt dosage on the Lbs. of Salt label using the chart below.

9. Once adjusted, tighten the salt cam screw, reattach the back plate, plug the unit back into its power source, and adjust the Time-of-Day on the controls.

10. Next change the Gallon Capacity Setting by locating the program wheel on the right side of the front of the face of the valve controls. Pull the program wheel forward and align the gallon capacity (x100) with the white dot to match the value from the Capacity/Salt Setting chart listed below.


DISINFECTION OF WATER SOFTENERSNOTE: Every water softener should be disinfected after

installation; some will require periodic disinfection during their normal life. In a few cases, disinfection with every regeneration is recommended.

NOTE: Depending upon the conditions of use, the style of softener, the type of ion exchanger, and the disinfectant available, a choice can be made among the following methods: Sodium or Calcium Hypochlorite or 5.25% Sodium Hypochlorite

NOTE: These solutions are available under trade names such as Clorox, Linco, Bo Peep, White Sail and Eagle Brand Bleach. If stronger solutions are used, such as those sold for commercial laundries, adjust the dosage accordingly.

A. Dosage: 0.75 fluid ouncesB. Backwash the conditioner, and add the hypochlorite

solution to the brine tank. (The brine tank should have water in it to permit the solution to be carried into the softener.)

C. Proceed with the normal regeneration.

ADDING SALTNOTE: Your softener comes pre-charged and will supply you

with a day or two of soft water. Salt must be added to the salt tank for the system to regenerate properly. This must be done within the first 24–48 hours.

Types of SaltAny pellet type salt is recommended due to its cleanliness and availability. Other salts such as block, solar and rock salt should not be used.Potassium chloride salt can be used as a substitute for pellet salt. Your salt setting will need adjusting if you use potassium chloride.To reset your salt setting, multiply your current salt setting by 1.27. (Example: 15 lbs. x 1.27 = 19 lbs.) Reset your salt setting to the new amount. Contact Technical Support for assistance in setting the salt (800.279.9404).NOTE: See WARNINGS, regarding sodium information and

sodium restricted diets.

Amount of SaltOne tank units have a salt capacity of 225 pounds (102.1 kg).You are not required to fill your salt tank to capacity. It is recommended that the salt level in the salt tank always be above the water level in the tank. This will assure that the unit always has the correct salt dosage when it regenerates.


:

You have just completed the installation and setup of your water softener.

The rest of this manual contains: parts breakdowns, service instructions, flow

diagrams, maintenance and repair, performance data and warranty information.

Please review this information and store this manual in a safe place for future reference.

Congratulations!

Thank you for your purchase.

Congratulations!


Item No. QTY Part No. Description 1 ...........1 ...... 4002164 ..........Housing and Salt Lid Kit, Cool

Gray 2 ...........1 ...... 61435 ..............Front Panel Assembly 3 ...........1 ...... CH15022 .........Foam Seal 4 ...........1 ...... CH20795 .........Brine Well 5 ...........1 ...... CH30460-01990103-30 Resin Tank 6 ...........1 ...... 4000985 ..........Distributor Assembly 7 ...........1 ...... CH16371-16 ....Brine Tube 8 ...........2 ...... 10332 ..............Brine Tube Fittings 9 ...........1 ...... CH14900-10 ....Soft Flo Cabinet 10 ...........2 ...... CH15071 .........Thumb Screws 11 ...........1 ...... CH34077 .........Valve, 120V Time Clock ....... CH34078 .........Valve, 220V Time Clock ....... 61863-01 .........Valve, 120V SXT Metered ....... 61863-02 .........Valve, 220V SXT Metered 12 ...........1 ...... 60911 ..............Meter 13 ...........1 ...... 60049 ..............Bypass (SXT Valves) 14 ...........1 ...... 18706-2 ..........Yoke

SYSTEM ASSEMBLY

12

11

9

3 6

5

4

6 7

8

10

1213

14


CONTROL VALVE DRIVE ASSEMBLY

Item No. QTY Part No. Description 15 ...........1 ...... 18743-1 ..........Motor (120 V Time Clock) ...........1 ...... 18824-1 ..........Motor (220 V Time Clock) ...........1 ...... 40251 ..............Motor (SXT Valves)

15


CONTROL VALVE ASSEMBLY

Item No. QTY Part No. Description 16 ...........1 ...... 60102-00 .........Piston 17 ...........1 ...... 60125 ..............Seal and Spacer Kit 18 ...........1 ...... 60084-0141 .....Injector Assembly 19 ...........1 ...... 12088 .............DLFC Washer (2.4 gpm) 20 ...........1 ...... 60032 ..............Brine Valve Assembly 21 ...........1 ...... 60022-25 .........BLFC Assembly

16

17

18

20

21

19


Problem Cause CorrectionWater conditioner fails to regenerate.

Electrical service to unit has been interrupted

Assure permanent electrical service (check fuse, plug, pull chain, or switch)

Timer is defective. Replace timer.Power failure. Reset time of day.

Hard water. By-pass valve is open. Close by-pass valve.No salt is in brine tank. Add salt to brine tank and maintain salt level above

water level.Injector screen plugged. Clean injector screen.Insufficient water flowing into brine tank. Check brine tank fill time and clean brine line flow

control if plugged.Hot water tank hardness. Repeated flushings of the hot water tank is

required.Leak at distributor tube. Make sure distributor tube is not cracked. Check

O-ring and tube pilot.Internal valve leak. Replace seals and spacers and/or piston.

Unit used too much salt. Improper salt setting. Check salt usage and salt setting.Excessive water in brine tank. See "Excessive water in brine tank".

Loss of water pressure. Iron buildup in line to water conditioner. Clean line to water conditioner.Iron buildup in water conditioner. Clean control and add mineral cleaner to mineral

bed. Increase frequency of regeneration.Inlet of control plugged due to foreign material broken loose from pipes by recent work done on plumbing system.

Remove piston and clean control.

Loss of mineral through drain line.

Air in water system. Assure that well system has proper air eliminator control. Check for dry well condition.

Improperly sized drain line flow control. Check for proper drain rate.Iron in conditioned water. Fouled mineral bed. Check backwash, brine draw, and brine tank fill.

Increase frequency of regeneration. Increase backwash time.

Excessive water in brine tank. Plugged drain line flow control. Clean flow control.Plugged injector system. Clean injector and screen.Timer not cycling. Replace timer.Foreign material in brine valve. Replace brine valve seat and clean valve.Foreign material in brine line flow control. Clean brine line flow control.

Softener fails to draw brine. Drain line flow control is plugged. Clean drain line flow control.Injector is plugged. Clean injectorInjector screen plugged. Clean screen.Line pressure is too low. Increase line pressure to 30 psi, .20 MPa.Internal control leak Change seals, spacers, and piston assembly.Service adapter did not cycle. Check drive motor and switches.

Control cycles continuously. Misadjusted, broken, or shorted switch. Determine if switch or timer is faulty and replace it, or replace complete power head.

Drain flows continuously. Valve is not programming correctly. Check timer program and positioning of control. Replace power head assembly if not positioning properly.

Foreign material in control. Remove power head assembly and inspect bore. Remove foreign material and check control in various regeneration positions.

Internal control leak. Replace seals and piston assembly.

TROUBLESHOOTING


TROUBLESHOOTING continuedError CodesNOTE: NOTE: Error codes appear on the In Service display.

Error Code Error Type Cause Reset and Recovery0 Cam Sense

ErrorThe valve drive took longer than 6 minutes to advance to the next

regeneration position

Unplug the unit and examine the powerhead. Verify that all cam switches are connected to the circuit board and functioning properly. Verify that the motor and drive train components are in good condition and assembled properly. Check the valve and verify that the piston travels freely. Replace/reassemble the various components as necessary.

Plug the unit back in and observe its behavior. The unit should cycle to the next valve position and stop. If the error re-occurs, unplug the unit and contact technical support.

1 Cycle Step Error

The control experienced an unexpected cycle input

Unplug the unit and examine the powerhead. Verify that all cam switches are connected to the circuit board and functioning properly. Enter Master Programming mode and verify that the valve type and system type are set correctly with regard to the unit itself.

Step the unit through a manual regeneration and verify that it functions correctly. If the error re-occurs unplug the unit and contact technical support.

2 Regen Failure

The system has not regenerated for more than 99 days (or 7 days if the Control Type has been set to

Day-of-Week)

Perform a Manual Regeneration to reset the error code.

If the system is metered, verify that it is measuring flow by running service water and watching for the flow indicator on the display. If the unit does not measure flow, verify that the meter cable is connected properly and that the meter is functioning properly.

Enter a Master Programming Mode and verify that the unit is configured properly. As appropriate for the valve configuration, check that the correct system capacity has been selected, that the day override is set properly, and that meter is identified correctly. If the unit is configured as a Day-of-Week system, verify that at least one day is set ON. Correct the settings as necessary.

3 Memory Error

Control board memory failure Perform a Master Reset and reconfigure the system via Master Programming Mode. After reconfiguring the system, step the valve through a manual regeneration. If the error re-occurs unplug the unit and contact technical support.

UD Upper Drive Sync

Power failure install programming change

Valve will automatically recover.


SERVICE INSTRUCTIONSReplacing Brine Valve, Injectors and Screen1. Turn off water supply to conditioner:

If the conditioner installation has a “three valve” bypass system, first open the valve in the bypass line, then close the valves at the conditioner inlet and outlet. If the conditioner has an integral bypass valve, put it in the Bypass position. If there is only a shut-off valve near the conditioner inlet, close it.

2. Relieve water pressure in the conditioner by stepping the control into the Backwash position momentarily. Return the control to the In Service position.

3. Unplug electrical cord from outlet.4. Disconnect brine tube and drain line connections at the

injector body.5. Remove the two injector body mounting screws. The injector

and brine module can now be removed from the control valve. Remove and discard brine body O-rings.

Brine Valve Replacement1. Pull brine valve from injector body. Also remove and discard

O-ring at bottom of brine valve hole.2. Apply silicone lubricant to new O-ring and reinstall at

bottom of brine valve hole.3. Apply silicone lubricant to O-ring on new valve assembly and

press into brine valve hole. Be sure shoulder on bushing is flush with injector body.

Injectors/Screen Replacement1. Remove injector cap and screen, discard O-ring. Unscrew

injector nozzle and throat from injector body.2. Screw in new injector throat and nozzle, be sure they are

sealed tightly. Install a new screen.3. Apply silicone lubricant to new O-ring and install around

oval extension on injector cap.4. Apply silicone lubricant to three new O-rings and install over

three bosses on injector body.5. Insert screws thorough injector cap and injector. Place this

assembly thorough hole in timer housing and into mating holes in the valve body. Tighten screws.

6. Reconnect brine tube and drain line.7. Return bypass or inlet valve to normal In Service position.

Water pressure automatically builds in the conditionerNOTE: Be sure to shut off any bypass line.

8. Check for leaks at all seal areas. Check drain seal with the control in the Backwash position.

9. Plug electrical cord into outlet.10. Set Time Of Day and cycle the control valve manually to

assure proper function. Make sure control valve is returned to the In Service position.

11. Be sure there is enough salt in the brine tank.12. Start regeneration cycle manually if water is hard.

Timer ReplacementTo replace timer refer to Replacing Brine Valve, Injectors and Screen, steps 1–3.1. Remove the control valve back cover. Remove the control

valve front cover. Disconnect the meter dome signal wire from the front cover and feed it back through the control.

2. Remove screw and washer at drive yoke. Remove timer mounting screws. The entire timer assembly then lifts off easily.

3. Put new timer on top of valve. Be sure drive pin on main gear engages slot in drive yoke.

4. Replace timer mounting screws. Replace screw and washer at drive yoke. Replace meter signal wire.

5. Return bypass or inlet valve to normal In Service position. Water pressure automatically builds in the conditioner.NOTE: Be sure to shut off any bypass line.

6. Replace the control valve back cover.7. Follow Injectors/Screen Replacement, steps 9–12.

Piston Assembly ReplacementTo replace piston assembly refer to Replacing Brine Valve, Injectors and Screen, steps 1–3.1. Remove the control valve back cover. Remove the control


2. Remove screw and washer at drive yoke. Remove timer mounting screws. The entire timer assembly will now lift off easily. Remove end plug retainer plate.

3. Pull upward on end of piston yoke until assembly is out of valve.

4. Inspect the inside of the valve to make sure that all spacers and seals are in place, and that there is no foreign matter that would interfere with the valve operation.

5. Take new piston assembly as furnished and push piston into valve by means of the end plug. Twist yoke carefully in a clockwise direction to properly align it with drive gear. Replace end plug retainer plate.

6. Place timer on top of valve. Be sure drive pin on main gear engages slot in drive yoke.

7. Replace timer mounting screws. Replace screw and washer at drive yoke.

8. Return bypass or inlet valve to normal In Service position. Water pressure automatically builds in the conditionerNOTE: Be sure to shut off any bypass line.



Seal and Spacer ReplacementTo replace seals and spacers, refer to Replacing Brine Valve, Injectors and Screen, steps 1–3. 1. Remove the control valve back cover. Remove the control


2. Remove screw and washer at drive yoke. Remove timer mounting screws. The entire timer assembly will now lift off easily. Remove end plug retainer plate.

3. Pull upward on end of piston rod yoke until assembly is out of valve. Remove and replace seals and spacers.

4. Take piston assembly and push piston into valve by means of the end plug. Twist yoke carefully in a clockwise direction to properly align it with drive gear. Replace end plug retainer plate.

5. Place timer on top of valve. Be sure drive pin on main gear engages slot in drive yoke.

6. Replace timer mounting screws. Replace screw and washer at drive yoke.

7. Return bypass or inlet valve to normal In Service position. Water pressure automatically builds in the conditioner.NOTE: Be sure to shut off any bypass line.


Meter ReplacementTo replace meter refer to Replacing Brine Valve, Injectors and Screen, steps 1–3.1. Remove two screws and clips at bypass valve or yoke. Pull

resin tank away from plumbing connections.2. Pull meter module out of control valve.3. Remove signal wire from meter module, (snap tab on end

opposite wire cable).4. Apply silicone lubricant to four new O-rings and assemble to

four ports on new meter module.5. Install signal wire into new meter module.6. Assemble meter to control valve. Note, meter portion of

module must be assembled at valve outlet.7. Push resin tank back to the plumbing connections and

engage meter ports with bypass valve or yoke.8. Attach two clips and screws at bypass valve or yoke. Be sure

clip legs are firmly engaged with lugs.9. Return bypass or inlet valve to normal In Service position.

Water pressure automatically builds in the conditioner.NOTE: Be sure to shut off any bypass line.

10. Check for leaks at all seal areas.11. Follow Injectors/Screen Replacement, steps 9–12.

SERVICE INSTRUCTIONS continued


WATER CONDITIONER FLOW DIAGRAMS1. Service Position

Valve Drive Assembly

Brine Tank Resin Tank

Air Check

Distributor

Salt LevelResin Level

Brine Level

Brine Valve

Flow Control

InjectorPiston Outlet

Inlet

Drain

Valve Assembly

Flow Control

Service Position

Hard water enters the unit at the valve inlet - flows around the lower piston groove - through the passage to the top of tank - down through the resin and enters the distributor as conditioned water. The conditioned water flows up through the center tube to the valve outlet.

2. Preliminary Rinse Position (5 minutes)

Preliminary Risnse



Air Check

Distributor


Brine Level

Brine Valve


Inlet

Drain

Valve Assembly

Flow Control

Flow Control

Hard water enters the unit at the valve inlet - flows around the lower piston groove - down through the top of tank passage - downward through the resin - up the distributor tube - through the center hole in the piston - over the top edge of the piston and out the drain line. Approx. 9.5 gals. of water used with this cycle.

3. Backwash Position (10 minutes)

Backwash



Air Check

Distributor

Salt LevelResinLevel

Brine Level

Brine Valve


Inlet

Drain

Valve Assembly

Flow Control

Flow Control

Hard water enters the unit at the valve inlet - flows around the lower piston groove and lower piston land - down through the center tube and out the distributor - up through the resin - through the top of tank passage - around the upper piston groove and out the drain line. Approx. 19.5 gals. of water used with this cycle.

4. Brine Position (First portion of 50-minute fixed cycle)

Brine



Air CheckDistributor


Brine Level

Brine Valve


Inlet

Drain

Valve Assembly

Flow Control

Flow Control

Hard water enters the unit at the valve inlet - flows around the lower piston groove - through the injector nozzle and orifice to draw brine from the brine tank. The brine flows down through the resin - into the distributor - up through the center tube - through the center hole in the piston and out the drain line. Approx. 11 gals. of water used with this cycle.


5. Slow Rinse Position (Last portion of 50-minute cycle)

Slow Rinse



Air Check

Distributor


Brine Level

Brine Valve


Inlet

Drain

Valve Assembly

Flow Control

Flow Control

After all the brine has been drawn from the brine tank, hard water continues to enter through the valve inlet - flows around the lower piston groove - through the nozzle and orifice - down through the resin and into the distributor - up through the center tube - through the center hole in the piston and out the drain line. Approx. 11 gals. of water used with this cycle.

6. Rapid Rinse Position (10 minutes)

Rapid Rinse



Distributor

Salt Level Resin Level

Brine Valve


Inlet

Drain

Valve Assembly

Flow Control

Air Check

Brine Level

Flow Control

Hard water enters the unit at the valve inlet - flows around the lower piston groove and lower piston land - down through the center tube and out the distributor - up through the resin - through the top of tank passage - around the upper piston groove and out the drain line.Approx. 19.5 gallons of water used with this cycle.

7. Settling Rinse Position (5 minutes)

Settling Rinse



Distributor


Brine Valve


Inlet

Drain

Valve Assembly

Flow Control

Air Check

Brine Level

Flow Control

Hard water enters the unit at the valve inlet - flows around the lower piston groove - down through the top of tank passage - downward through the resin - up the distributor tube - through the center hole in the piston - over the top edge of the piston and out the drain line. Approx. 9.5 gallons of water used with this cycle.

8. Brine Tank Fill Position ( 4–24 minute adjustable cycle)

Brine Tank Fill



Air Check

Distributor


Brine Level

Brine Valve


Inlet

Drain

Valve Assembly

Flow Control

Flow Control

Hard water enters the unit at the valve inlet - flows around the lower piston groove - through the injector throat - through the brine valve and flow control to fill the brine tank. Hard water also flows around the lower piston groove - through the passage to the top of tank - down through the resin and enters the distributor as conditioned water. The conditioned water flows up through the center tube to the valve outlet. Amount of water used to fill brine tank will vary.

WATER CONDITIONER FLOW DIAGRAMS continued


MAINTENANCE AND REPAIRThis unit is designed and constructed to treat the most difficult of water. Various screens have been included in the system to protect orifices. BEFORE doing any service work, be sure all screens are clean and will pass water. Periodic cleaning of the screens will ensure long-term unit performance.

Lack of treated (soft) water is intermittentIntermittent is often indicated by untreated water from the heater (hot water) while the cold water tastes good. Intermittent indicates excess water usage, a change in water chemistry, or an improper frequency of regeneration. Review entire application.1. Bad timer — Replace2. Bad timer motor — Replace3. Fouled iron bed — Clean with resin cleaner

Lack of treated (soft) water is constant1. Low salt setting — Adjust brine value2. Water consumption increased — Check for household leaks3. Too infrequent regenerations — Review sizing and reset timer4. No salt in tank —Add salt to tank5. Dirty screens — Clean screens

Brine tank overflow1. Plugged screens or injector — Clean2. Defective Brine Valve — Clean or replace3. Defective timer or timer motor — Replace


ÍNDICEPRECAUCIONES GENERALES ................................................. 30INSTALACIÓN DE ABLANDADORES DE AGUA EN SUMINISTROS DE AGUA CON HIERRO ................................... 31SELECCIÓN DEL LUGAR .......................................................... 31ESPECIFICACIONES ELECTRICAS .......................................... 31INSTALACIÓN DEL EQUIPO ..................................................... 32LISTA DE CONTROL PREVIA A LA INSTALACIÓN .................... 33INSTALACIÓN ........................................................................... 33DETALLES DE LA TUBERÍA ..................................................... 34REQUISITOS DE DESAGÜE ...................................................... 34PROCEDIMIENTOS DE INSTALACIÓN Y ENCENDIDO DEL MODELO 5600 .......................................................................... 35CARACTERÍSTICAS DEL TEMPORIZADOR .............................. 36OPERACIÓN CON TEMPORIZADOR ......................................... 37TABLA DE MODO DE PROGRAMACIÓN MAESTRA .................. 38MODO DE PROGRAMACIÓN MAESTRA ................................... 39MODO DE PROGRAMACIÓN DEL USUARIO ............................. 43MODO DE PROGRAMACIÓN DE DIAGNÓSTICO ....................... 44AJUSTE DE EFICACIA .............................................................. 45CONJUNTO DEL SISTEMA ....................................................... 46CONJUNTO DEL IMPULSOR DE LA VÁLVULA DE CONTROL .. 47CONJUNTO DE LA VÁLVULA DE CONTROL ............................. 48SOLUCIÓN DE PROBLEMAS .................................................... 49INSTRUCCIONES DE SERVICIO ............................................... 51DIAGRAMAS DE FLUJO DEL ACONDICIONADOR DE AGUA .... 53MANTENIMIENTO Y REPARACIÓN .......................................... 55

Antes de comenzar con la instalación, lea el manual completo. Reúna todos los materiales y las herramientas necesarios. Una instalación incorrecta anulará la garantía.

No se debe utilizar con agua microbiológicamente insegura o de calidad desconocida sin la desinfección adecuada previa o posterior al paso por el ablandador.

INFORMACIÓN SOBRE EL SODIO: Los ablandadores de agua que utilizan cloruro de sodio para la regeneración, agregan sodio al agua. Las personas que se encuentren en dietas bajas en sodio deben considerar el sodio agregado como parte de su ingesta de sodio total.

NOTE: Se recomiendan el cloruro de sodio o el cloruro de potasio.

NOTE: La eficacia de estos ablandadores será válida solo cuando se utilice la dosis de sal indicada.

Se debe contratar a un plomero calificado para realizar todas las instalaciones de tuberías difíciles.PRECAUCIÓN Se debe proteger el ablandador contra el

congelamiento para evitar la rotura del ablandador y las fugas de agua.

PRECAUCIÓN No filtre el agua por encima de los 110 °F (43 °C), ya que el agua caliente dañará el ablandador y anulará la garantía.

PRECAUCIÓN Coloque el ablandador a 20 pies (610 cm) del desagüe. El desagüe debe poder soportar un caudal de contralavado máximo de 5 galones (19 litros) de agua por minuto.

NOTE: Algunos estados y/o condados tienen restricciones en la conexión de la línea de desagüe a un sistema séptico. Consulte a sus autoridades locales primero.

PRECAUCIÓN La máxima presión de agua de entrada permitida es de 125 psi 0.86 MPa (8.5 bar) [si la presión durante el día sube a más de 100 psi 0.69 MPa (6.8 bar), la presión durante la noche podría superar el máximo]. Utilice una válvula reductora de presión si es necesario.

NOTE: Manipule el ablandador con cuidado. No lo dé vuelta; tampoco lo voltee ni lo coloque sobre objetos filosos.

NOTE: El ablandador requiere un flujo de agua de entrada mínimo de 5.0 gpm a 30 psi 0.21 MPa.

NOTE: Si se encuentra en un sistema de pozo privado, verifique la presión mínima del agua con un medidor adecuado. (Muchas veces, los medidores de sistemas de agua más antiguos son imprecisos). La presión inferior a 30 psi 0.21 MPa puede llevar a un caudal bajo y una regeneración deficiente.

PRECAUCIÓN Cuando conecte su unidad, tenga en cuenta que las conexiones de entrada, salida y desagüe fueron realizadas conforme a los códigos locales y estatales de plomería.

PRECAUCIÓN No ajuste demasiado el caño en el refuerzo de tubería.

PRECAUCIÓN Se debe instalar una tira de toma a tierra, ya que algunos hogares utilizan tuberías como una fuente de conexión a tierra. Comuníquese con su representante local.

PRECAUCIÓN No caliente la tubería si está en contacto con la válvula de control.

NOTE: No ejerza una fuerza excesiva sobre las conexiones de desagüe de entrada/salida de la válvula de control.

NOTE: No utilice compuesto para unión de caños ni masilla

PRECAUCIONES GENERALES (4002217 y 4002162)• El aparato no debe utilizarse por personas

(incluyendo niños) con capacidades físicas, sensoriales o mentales reducidas, o carezcan de experiencia o conocimiento, a menos que reciban supervisión ocapacitación

• Los niños deben supervisarse para que no jueguen con el aparato

• El aparato está previsto para conectarse permanentemente a la toma de agua de la red de suministro y no se conecta mediante una manguera


de plomería al enroscar el caño en el refuerzo de tubería. Solo utilice cinta de plomería.

Precauciones de electricidad La unidad debe estar enchufada a una toma de corriente. No utilice cables de extensión. Coloque el cable donde no pueda desconectarse accidentalmente ni causar lesiones corporales. Los componentes eléctricos no son resistentes al agua.

PRECAUCIÓN Asegúrese de que la fuente de alimentación coincida con la tensión de la unidad (120 V CA/60 Hz/33.6 VAT máx. o 220 V 50 Hz).

PRECAUCIÓN Asegúrese de que el suministro eléctrico no pueda apagarse de manera accidental.

NOTE: La toma de corriente que seleccione no debe estar controlada por un interruptor de pared.

INSTALACIÓN DE ABLANDADORES DE AGUA EN SUMINISTROS DE AGUA CON HIERROEl hierro es un problema común del agua. La naturaleza química/física del hierro presente en suministros naturales de agua se halla en cuatro tipos generales:

9. Hierro disueltoTambién llamado hierro de agua transparente. Se pueden quitar hasta 2 ppm de este tipo de hierro del agua mediante el mismo principio de intercambio iónico que elimina los elementos de dureza, el calcio y el magnesio. El hierro disuelto es soluble en agua y se detecta mediante el análisis de una muestra del agua por tratar en un vaso transparente. En un primer momento, el agua del vaso es transparente, pero al quedar expuesta al aire, el agua puede volverse turbia o teñirse gradualmente a medida que se oxida.

10. Partículas de hierroTambién llamado hierro férrico o coloidal. Este tipo de hierro es una partícula de hierro sin disolver. Un ablandador quitará las partículas más grandes, pero es posible que estas no se eliminen eficazmente en la regeneración y que eventualmente contaminen la resina de intercambio iónico. Para eliminar este tipo de hierro, se precisará un tratamiento de filtrado previo al ablandador de agua.

11. Hierro orgánicoEste tipo de hierro está firmemente vinculado a un compuesto orgánico del agua. El proceso de intercambio iónico no puede, por sí solo, quebrar esta vinculación, por lo que el ablandador no eliminará este tipo de hierro.

12. Hierro bacteriano

Este tipo de hierro está protegido dentro de una célula bacteriana. Al igual que el hierro orgánico, no puede eliminarse con el ablandador de agua.Cuando utilice un ablandador para eliminar la dureza y hasta 2 ppm de hierro disuelto, es importante que el ablandador se regenere con mayor frecuencia que la que se calcularía normalmente solo para la eliminación de dureza. Aunque se han utilizado diversos factores y fórmulas para determinar esta frecuencia, se recomienda que el ablandador se regenere cuando haya alcanzado el 50% a 75% de la capacidad calculada solo para la dureza. Esto reducirá el potencial de obstrucción del depósito.Si utiliza un ablandador de agua en hierro de agua transparente, hará falta una limpieza regular del depósito de resina para evitar que este quede cubierto de hierro. Aún cuando utilice un ablandador en agua que contenga una cantidad menor al máximo de hierro disuelto, serán necesarias las limpiezas regulares. Realice una limpieza cada seis meses o más si aparece hierro en su suministro de agua acondicionado. Siga cuidadosamente las instrucciones del envase y utilice los compuestos de limpieza del depósito de resina.

SELECCIÓN DEL LUGAR1. Si necesita un equipo de tratamiento de agua adicional,

asegúrese de que haya espacio.2. Debido a que se debe agregar sal al tanque de salmuera,

asegúrese de que la tapa se pueda abrir fácilmente.3. Instale el ablandador en un lugar que permita un mínimo de

10 pies de tuberías entre la salida del ablandador y el lado de la entrada del calentador de agua.

ESPECIFICACIONES ELECTRICASADAPTADORENTRADA: 120 V ~ 50/60 Hz 15 W

SALIDA: 24 V ~ 0,4 A

ABLANDADORES SALIDA: 24 V ~ 0,4 A

PRECAUCIONES GENERALES continuación


INSTALACIÓN DEL EQUIPO

Recipientes para lavar ropa

Salida del agua caliente

Llave de agua exterior


Bañera Lavabo Baño Cocina

Desagüe de piso

Bomba o

medidor

Calentador de agua

Figure 13 Sótano estándar antes de la instalación. Líneas de agua fría

Agua blanda

Agua dura



Bañera Lavabo Baño Cocina

Recipientes para lavar ropa

Salida del agua caliente

Calentador de agua

Desagüe del aliviadero del tanque de salmuera

Desagüe de piso

Línea de desagüe

Derivación

Tira detoma a tierra

Bomba o

medidor

Ablandador

Figure 14 Diagrama de flujo de agua blanda


LISTA DE CONTROL PREVIA A LA INSTALACIÓNSe recomienda que un plomero matriculado realice la instalación.1. Normalmente, no se suministran válvulas, coples, tomas de

tierra, cables, abrazaderas, tubos ni tuberías de desagüe con el ablandador de agua.

2. Requisitos eléctricos: Se requiere una fuente de alimentación continua de 120 voltios y 60 ciclos o de 220 V, 50 Hz.

PRECAUCIÓN Asegúrese de que el suministro eléctrico no pueda apagarse de manera accidental.

3. Ubicación del ablandador y el desagüe: Recomendamos que se instale el ablandador en un sistema de cañerías sólido a 20 pies (610 cm) del desagüe.NOTE: Se debe derivar la llave de agua exterior

y colocar en agua dura.4. Válvulas de derivación: Las válvulas de derivación le

permiten cerrar el paso de agua a la unidad, pero no el servicio de agua de su casa.NOTE: La unidad puede incluir una derivación, Figura 3

Válvula de derivación. Se puede utilizar por sí misma o con una derivación manual, Figura 4 Derivación manual con tres válvulas distintas.

Figure 15 Válvula de derivación

1

2

3

B

Figure 16 Derivación manual con tres válvulas distintas.

Posición de servicio• Válvulas 1 y 3 abiertas• Válvula 2 cerradaPosición derivada• Válvula 2 abierta• Válvulas 1 y 3 cerradas

5. Prefiltro: Para evitar que ingresen sedimentos y partículas iónicas en el ablandador, recomendamos la instalación de un prefiltro en la línea de agua que va a la unidad. Consulte con su representante de Pentair para elegir el producto.

INSTALACIÓNRecurra a un plomero calificado para todas las instalaciones de tuberías difíciles.1. CIERRE EL SUMINISTRO DE COMBUSTIBLE DEL

CALENTADOR DE AGUA. Consulte las instrucciones del fabricante.

2. Cierre toda el agua de la válvula de suministro principal.3. Abra la bomba o el contador de agua más cercano a la llave

de agua para liberar la presión y drenar el sistema. Abra la llave de agua más alta del sistema de cañerías (no puede trabajar en tubos que tengan agua). Realice los cambios necesarios en la tubería para conectar el filtro a la cañería de la casa (consulte Detalles de la tubería).

PRECAUCIÓN El sistema de filtro de agua se debe instalar con las conexiones de entrada, salida y desagüe realizadas según las recomendaciones del fabricante y conforme a los códigos de plomería correspondientes.

4. Coloque el ablandador de agua en su lugar. Colóquelo sobre piso de hormigón firme o una base de losa. Asegúrese de que la unidad esté razonablemente nivelada.NOTE: No calce el tanque directamente para nivelar. Si se

debe calzar, fabrique una base de plataforma para colocar el tanque y luego calzarlo debajo de dicha base.

5. Se recomienda instalar una válvula de derivación o un tubo en una derivación de tres válvulas mediante el uso de válvulas esféricas manuales, como se muestra en la Figura 4 Derivación manual con tres válvulas distintas. Asegúrese de que la t

Documents

4002161 Pentair Softflo 5600 Manual · 2020. 9. 30. · PRE-INSTALLATION CHECKLIST Installation by a licensed plumber is recommended. 1. Valves, fittings, grounding straps, wire,