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UCL Institute of Archaeology 2012 Who Stole my Milk? 2.3 Audience Research Team Katy Daniels & Tz-ling (Leslie) Lai

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Page 1: 4 - Project Outcomes - ART

UCL Institute of Archaeology

2012

Who Stole my Milk? 2.3 Audience Research Team

Katy Daniels & Tz-ling (Leslie) Lai

Page 2: 4 - Project Outcomes - ART

UCL Student Homes Project 2012 Page 176

TABLE OF CONTENT

2.3 Audience Research Team 175 2.3.1 Executive Summary 177 Appendix 2.3.2 Research List 179 Appendix 2.3.3 Press Release Letter 187 Appendix 2.3.4 Press Release 188 Appendix 2.3.5 Final E-shot 190 Appendix 2.3.6 UCL Institute of Archaeology Website Article 192 Appendix 2.3.7 Global Homes Opening Evening Poster 194 Appendix 2.3.8 ART Project Promotional Article 195 Appendix 2.3.9 ART Reportage Photographs 198

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2.3 Audience Research Team (ART)

ART’s role within the project was to find potential new student audiences for the GM and

the Student Homes Project. ART’s research focused on locating where best to market the

museum and project to current students, potential students and postgraduates. ART

achieved this by targeting students via the Internet (including the IoA website),

publications (student newspapers and magazines) and student-affiliated organizations

(local colleges, universities, alumni, unions and societies).

2.3.1 Executive Summary

ART researched potential marketing channels for the GM and created a research list

(see appendix 2.3.2).

ART produced a press release about the project and sent it out to publications on

their research list. These publications included student magazines and newspapers,

and alumni magazines. ART also emailed the press release to radio stations on the

research list. (see appendices 2.3.3 & 2.3.4)

The press release was finalized on March 13th and sent out with a standard

introductory paragraph. They were sent out from the GM using the Geffrye Press e-

mail account (all enquiries were checked at the GM).

The Press Officer at the GM, Nancy Loader, was given several photographs from

DSHT’s selection should the contacts want any additional images.

ART negotiated a deal with the publication Don’t Panic (a magazine and pack that is

sent to art galleries, museums, gigs, student events, and stocked in select bars,

fashion outlets, record stores, etc). For £120 (inc. VAT) Don’t Panic sent 750

postcards out in their packs across London in the week of April 30th, 2012. They also

included a feature on their website (posted on the same date).

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ART contacted ten radio stations about advertising the project and selected three

spokespeople from the UCL team to talk about the project should any stations want

to conduct interviews. These radio stations included UCL, KCL, University of

Westminster, Imperial, LSE, City, SOAS, Goldsmiths, London Metropolitan and

Greenwich. Although they were contacted two-to-three times, ART received no

response.

An article about the project was featured online on the UCL Institute of Archaeology

website (see appendix 2.3.6).

ART produced an e-shot that was sent to the other contacts on the research list (see

appendix 2.3.5).

To help promote the project further, ART was involved with producing a short film

about the project for UCL Communications. ART helped compose interview

questions and filmed the interviews on March 30th, 2012. For interview questions,

see PIT’s outcomes section 2.4.5.

ART sent out bundles of postcards on April 20th to local schools and student unions,

and handed them out to local institutions in Hackney; ART distributed postcards to

eleven local schools in Hackney (16-19 yrs of age), six Halls of Residences (UoL), and

student unions.

ART wrote an informal article about the project for the GM to use following the

opening of the exhibition. (see appendix 2.3.8)

ART designed and printed a poster to promote LIT’s opening evening event Global

Homes. A total of fifteen posters were put up in the IoA and around UCL campus.

(see appendix 2.3.7)

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APPENDIX 2.3.2 RESEARCH LIST

1. Higher Education and Sixth Form Colleges in Hackney (age range 16-19)

Title of Secondary School

Address Department in Charge

Telephone (general enquiries)

Contact e-mail

BSix Brooke House Sixth Form College

Sixth Form College Kenninghall Road London E5 8BP

Ken Warman (principle)

020 8525 7150

[email protected]

Cardinal Pole Roman Catholic School

Kenworthy Road, Homerton, London, Hackney E9 5RB

Geraldine Freear (Executive Headteacher)

020 8985 5646

[email protected]

Clapton Girls' Technology College

Laura Place, Lower Clapton Road, London, Hackney E5 0RB

Dr Cheryl Day (Headteacher)

020 89856641 [email protected]

Hackney Community College

Shoreditch Campus Falkirk Street Hackney London N1 6HQ

Ian Ashman (principle)

020 7613 9000

[email protected]

Haggerston School for Boys and Girls

Weymouth Terrace, E2 8LS

Dr Jane Keeley (Headteacher)

0207 739 7324

[email protected]

Mossbourne Community Academy

Downs Park Road, Hackney, London, Hackney E5 8JY

Sir Michael Wilshaw (executive principle)

020 525 5200 [email protected]

Our Lady's Convent High School

6–16 Amhurst Park, London N16 5AF

Jane Gray (Headteacher)

020 8800 2158

[email protected]

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Skinners' Academy

Woodberry Grove London N4 1SY

Jenny Wilkins (Principle)

020 8800 7411

[email protected]

Stoke Newington School

Clissold Road, Hackney, London, Hackney N16 9EY

Craig Hewitt (Director of Sixth Form)

020 7241 9600

[email protected]

ney.sch.uk

The Petchey Academy

Shacklewell Lane, Hackney, London, Hackney E8 2EY

Olivia Cole 020 7275 1500

[email protected]

The Bridge Academy

Laburnum Street, Hackney E2 8BA

Stephen Foster 0207 749 240 [email protected]

2. Student Unions

University Name of Union

Contact address email

University College London

UCLU UCLU 25 Gordon Street London WC1H 0AY

[email protected] [email protected]

King’s College London

KCSU KCSU, King's College, Cambridge CB2 1ST

[email protected]

Imperial College London

Imperial College Union

Imperial College Union Beit Quad Prince Consort Road London SW7 2BB

[email protected] [email protected]

London School of Economics and Political Science

LSE SU Houghton St London, City of London WC2A 2AE

[email protected]

Royal Holloway University of London

Rhul SU Students' Union Royal Holloway, University of London Egham Hill EGHAM TW20 0EX

[email protected] [email protected]

City University London

City SU Students' Union City University London Northampton Square

[email protected]

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EC1V 0HB London Metropolitan University

London Met SU

London Metropolitan University 166-220 Holloway Road, London, N7 8DB

[email protected] [email protected]

University of Greenwich

SUUG Students' Union, University of Greenwich Cooper Building King William Walk Greenwich, London SE10 9JH

[email protected] [email protected]

London South Bank University

London South Bank SU

London South Bank University Students' Union Thomas Doyle Street SE1 6OG

[email protected], [email protected]

School of Oriental and African Studies

SOAS Student Union

SOAS Students' Union School of Oriental and African Studies, Thornhaugh Street, Russell Square, London WC1H 0XG

[email protected], [email protected]

Queen Mary University of London

QMSU Blomeley Centre Feilden House Westfield Way London E1 4NP

[email protected] [email protected]

Birkbeck College, University of London

Birkbeck Union

Birkbeck Students' Union Malet Street London WC1E 7HX

[email protected]

University of Westminster

UWSU University of Westminster Students’ Union, 309 Regent Street, London W1B 2UW

[email protected] [email protected]

Warwick University

Warwick SU Warwick SU Gibbet Hill Rd Coventry CV4 7AL

[email protected] [email protected]

Roehampton Roehampton Student Union

Roehampton Students' Union Lawrence Building, Froebel College, Roehampton University, Roehampton Lane , London.

[email protected]

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SW15 5PJ Brunel University Brunel

Students Union

Union of Brunel Students Kingston Lane Uxbridge Middlesex UB8 3PH

[email protected]

University of East London

UELSU University of East London Docklands Campus University Way London E16 2RD

[email protected]

University of West London

WLSU University of West London St Mary's Road Ealing London W5 5RF

[email protected]

University of the Arts

SU Arts The Student Hub University of the Arts London 272 High Holborn London WC1V 7EY

[email protected]

Goldsmiths Goldsmith's SU

Dixon Road London SE14 6NW

[email protected]

Courtauld Institute of Art

Courtauld Student's Union

http://courtauldstudentsunion.blogspot.com/

[email protected]

3. Halls of Residence

Name of Institution

Name of University Hall

Contact Contact Address telephone email

UoL College Hall College & Connaught Halls Administration Office

36- 45 Tavistock Square London WC1H 9EX

+44 (0)20 7756 8200

[email protected]

UoL Connaught Hall

College & Connaught Halls Administration Office

36- 45 Tavistock Square London WC1H 9EX

+44 (0)20 7756 8200

[email protected]

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UoL International Hall

Bursars Office International Hall Lansdowne Terrace London WC1N 1AS

+44 (0)20 7822 3000

[email protected]

UoL Lillian Penson Hall

Lillian Penson Hall

15 – 25 Talbot Square London W2 1TT

+44 (0)20 7087 3040

[email protected]

UoL Nutford House

Bursars Office Lillian Penson Hall

15 - 25 Talbot Square London W2 1TT

+44 (0)20 7087 3040

[email protected]

UoL The Garden Hall

Bursar's Office

Hughes Parry Hall 19 – 26 Cartwright Gardens London WC1H 9EF

+44 (0)20 7121 7500

[email protected]

4. Student Newspapers and Magazines

University Name of Media

Duration Editor Contact email

UCLU London Student

Monthly Hesham Zaki

[email protected]

UCL Pi Monthly Kate Farrell [email protected]

KCL Roar Monthly Zoe Tipler [email protected]

LSE The Beaver Weekly Duncan McKenna

[email protected]

Royal Holloway

The Founder Monthly Jack Lennox [email protected]

Imperial Felix Weekly Matt Colvin [email protected]

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Queen Mary University

The Cub Magazine

Monthly N/A [email protected]

Birbeck College

Lamp & Owl Monthly Zein Sufi [email protected]

Medical Medical Students

Monthly Purvi Patel [email protected]

Roehampton Fresh Newspaper

Monthly Steve Molyenux

[email protected]

University of Westminster

Smoke Magazine

Every 2/3 Months

Sheena Pankhania

[email protected]

London Metropolitan

Verve Monthly Sarah Leo [email protected]

Goldsmith's The Leopard Monthly James Howell

[email protected]

University of the Arts

Arts London News

Fortnightly Several [email protected]

5. Alumni Magazines

University Publications Contact email

University College London

UCL People Magazine & E-Newsletter

UCL Alumni Relations [email protected]

King’s College London In Touch Magazine King’s College London Association

Paula Towner [email protected]

Imperial College London

Imperial Magazine Alumni Office [email protected]

London School of Economics and Political Science

LSE Connect Magazine

Alumni Relations [email protected]

Royal Holloway, University of London

Higher magazine Development & Alumni Relations

[email protected]

City University London City Magazine Alumni Relations Assistant [email protected]

London Metropolitan University

LOM Alumni Alumni Relations [email protected]

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University of Greenwich

Meantime

magazine

Alumni Association [email protected]

London South Bank University

LSBU Association magazine

LSBU [email protected]

School of Oriental and African Studies

SOAS Alumni Magazine

Alumni Relations [email protected]

Queen Mary University of London

QUAD Magazine Alumni Network [email protected]

University of Westminster

UOWAA Alumni Alumni Team [email protected]

University of East London

Now and Then Alumni Development Office

[email protected]

University of West London

UWL E-Newsletter

Office of Development and Alumni Relations

[email protected]

University of the Arts Alumni Magazine Development and Alumni

Relations [email protected]

Goldsmiths University Goldlink Magazine

Alumni Relations [email protected]

Courtauld Institute of Art

CAFS E-Newsletter

Courtauld Association

[email protected]

6. Radio Stations

Name Contact E-mail/Telephone UCL RARE FM

Head of Scheduling – Oli Smith [email protected]

[email protected]

KCL Radio

Freya Pascall [email protected]

University of Westminster Smoke Radio

[Unavailable] [email protected]

Imperial College IC Radio

Alison Hayes (station manager)

[email protected]

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LSE Pulse Radio

Kimia Pezeshki (station manager) Anne Uva (marketing and communications)

[email protected]

City On Air City London Radio (every Friday)

Freya Hudson & Camilla Larson [email protected]

SOAS Radio Carlos Chirinos (station manager)

[email protected]

Wired Radio Goldsmith's College

Eleanor (Manager) Claudia (Marketing Manager)

[email protected] [email protected]

Verve Radio London Metropolitan

Sean Cleaver (station manager) Raju Ali (communications and campaigns officer)

[email protected] [email protected]

Latitude Radio Greenwich University

Kim Osbourne (station manager)

[email protected]

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APPENDIX 2.3.3 PRESS RELEASE LETTER

13 March 2012 14:38

We are MA students from the UCL Institute of Archaeology who are collaborating with The Geffrye: Museum of the Home on a project about student homes entitled Who Stole My Milk? Exploring Student Homes in London. Who Stole My Milk aims to show how personal mementoes, practical objects and social customs come together in the shared and private areas of the student home in London. The project comprises a small exhibition at the Geffrye Museum, enhanced by web resources and a special opening event with related events and music. Attached please find a press release with full details. We do hope this will be of interest - if you would like further information or images, or to arrange an interview with a member of the UCL project team, please contact us at [email protected]. With best wishes Katy Daniels and Tz-Ling (Leslie) Lai The Geffrye Museum is set in 18th century almshouses surrounded by attractive gardens in Shoreditch, East London. It explores the home from around 1600 to the present day, focusing on the living rooms of the urban middle classes in England, particularly London. A sequence of period rooms illustrate how such homes have been used and furnished, reflecting changes in society and patterns of behaviour, as well as style, fashion and taste. These displays are enhanced by a series of period gardens which chart the changing role of gardens in relation to domestic life (open April through October). www.geffrye-museum.org.uk

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APPENDIX 2.3.4 PRESS RELEASE

Who Stole My Milk? : Exploring Student Homes in London

Tuesday 15 May – Sunday 9 September 2012

In the lead up to the London 2012 Olympic and Paralympic Games, The Geffrye: Museum of the Home and MA

students from UCL Institute of Archaeology are investigating shared and private spaces within London’s

international student homes. The project explores how these spaces can generate conflict, compromise and cultural

exchange amongst roommates, and how these factors affect students’ personal identities.

Within London’s modern student homes, this ‘fusion and confusion’ lifestyle can centre on the practical and

personal objects that uniquely connect an individual to their past home and culture. Who Stole My Milk? shows how

cooking implements, decorations, social customs and personal mementoes come together in the student’s quest to

create an individual identity in this temporary home away from home. From inexpensive generic posters and low

quality bed sheets, to personal tokens carried across borders and the exchange of international recipes, the project

explores how students rise to the challenge of creating a home within an impermanent space and time.

Who Stole My Milk? is a small exhibition compromising photographs and information on student homes in London

which will be on display in concourse cases on the lower ground floor of the Geffrye Museum. The exhibition will

be enhanced by web resources, including a Blog which will provide a forum for discussion and feedback:

http://whostolemymilok.blogspot.com/.

There will be a special opening event on Wednesday 16 May from 6.00 – 8.30pm featuring music, workshops and

the opportunity to get a behind-the-scenes look at the project through conversations with UCL students. Tickets are

£6 (£4 for students) and will include a glass of wine. Please book in advance at [email protected].

This project is part of the London 2012 Cultural Olympiad programme Stories of the World, which gets young

people involved behind the scenes of museums and gives them an exclusive opportunity to remix collections and

create exhibitions and events.

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NOTES TO EDITORS

1. For further information, images or to arrange an interview with a member of the Project Team, please

contact Katy Daniels and Tz-Ling (Leslie) Lai at [email protected].

2. Stories of the World: London is part of the London 2012 Cultural Olympiad programme Stories of the

World which presents exciting new museum exhibitions across the UK, created by young people. The

project is led by Arts Council England in partnership with the London Organising Committee of the

Olympic and Paralympic Games (LOCOG).

For further information, please visit http://www.geffrye-museum.org.uk/whatson/stories-world-london/

3. The Geffrye explores the home from 1600 to the present day, focusing on the living rooms of the urban

middle classes in England, particularly London. A chronological series of period rooms show how such

homes have been used and furnished over this period, reflecting changes in society and patterns of

behaviour as well as style, fashion and taste. These displays are complemented by displays of period

gardens which chart the key changes in town gardens over the past 400 years (open April through October).

4. The Geffrye Museum has worked in partnership with UCL Institute of

Archaeology MA students for many years. This collaboration provides

students with the opportunity to apply theoretical knowledge to real-life

practice and gives them invaluable first-hand experience in the museum

sector.

5. Admission: FREE

Address: 136 Kingsland Road, Shoreditch, London E2 8EA

Tel: 020 7739 9893

Email: [email protected]

Web: www.geffrye-museum.org.uk

Travel: London Overground: Hoxton station (behind the museum)

Tube: Liverpool Street, then bus 149 or 242 from Bishopsgate or

Old Street (exit 2), then bus 243 or 15 minute walk

Buses 67, 149, 242, 243, 394

Open: Tue–Sat, 10am-5pm, Sun & Bank Hol Mons, 12noon–5pm

Closed: Mondays (unless Bank Hol), Good Friday

The Queen’s Diamond Jubilee Monday 4 and Tuesday 5 June, open 12noon – 5pm

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APPENDIX 2.3.5 FINAL E-SHOT

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APPENDIX 2.3.6 UCL INSTITUTE OF ARCHAEOLOGY WEBSITE ARTICLE

Who Stole My Milk? Exploring Student Homes in London 22 March 2012

In the lead up to the London 2012 Olympic and Paralympic Games, Institute Masters students are collaborating with the Geffrye Museum investigating shared and private spaces within London’s international student homes.

The collaborative project explores how such spaces can generate conflict, compromise and cultural exchange amongst roommates, and how these factors affect students’ personal identities. Within London’s modern student homes, this ‘fusion and confusion’ lifestyle can centre on the practical and personal objects that uniquely connect an individual to their past home and culture.

Who Stole My Milk? is a small exhibition being developed by Institute students and is comprised of photographs and information on student homes in London which will be on display in the lower ground floor concourse of the Geffrye Museum from May-September 2012.

Who Stole My Milk? will show how cooking implements, decorations, social customs and personal mementoes come together in the student’s quest to create an individual identity in this temporary home away from home. From inexpensive generic posters and low quality bed sheets, to personal tokens carried across borders and the exchange of international recipes, the project explores how students rise to the challenge of creating a home within an impermanent space and time.

The exhibition will be enhanced by web resources, including a blog which will provide a forum for discussion and feedback.

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There will be a special opening event on Wednesday 16 May from 6.00 – 8.30pm featuring music, workshops and the opportunity to get a behind-the-scenes look at the project through conversations with Institute students. Tickets are £6 (£4 for students) and will include a glass of wine. Booking in advance is required.

The Geffrye Museum has worked in partnership with UCL Institute of Archaeology Masters students for many years. This collaboration provides students with the opportunity to apply theoretical knowledge to real-life practice and gives them invaluable first-hand experience in the museum sector.

This project is part of the London 2012 Cultural Olympiad programme Stories of the World, led by Arts Council England in partnership with the London Organising Committee of the Olympic and Paralympic Games (LOCOG), which gets young

people involved behind the scenes at museums and gives them an exclusive opportunity to create exhibitions and events.

Any enquiries about the exhibition project may be directed to Katy Daniels and Tz-Ling (Leslie) Lai at [email protected]

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APPENDIX 2.3.7 GLOBAL HOMES OPENING EVENING POSTER

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APPENDIX 2.3.8 ART PROJECT PROMOTIONAL ARTICLE

Who Stole my Milk? : Exploring Student Homes in London

Tuesday 15 May – Sunday 9 September 2012

Messy? International? Noisy? Maybe…

In the lead up to the London 2012 Olympic and Paralympic Games, the Geffrye Museum and

MA students from UCL Institute of Archaeology have teamed up to tackle the

misconceptions surrounding student homes in London. Who Stole my Milk? delves into the

unusual world of London’s modern student homes bringing to light the unique contrast

between shared and private spaces, and the impact of cultural exchange and friendship that

affects a student’s personal identity. Who Stole my Milk? tells the fascinating tale of how

cooking implements, decorations, social customs and personal mementoes come together

in the student’s quest for identity in this temporary home away from home.

The UCL students involved in the Who Stole my Milk? project were divided up into sub-

teams. One of the most challenging roles was taken up by the Project Management Team,

whose members were in charge of the smooth running of the entire project (not an easy

task!). The Documenting Student Homes Team researched the homes of students across

London and provided us with invaluable data and information about the not-so-secret lives

of students. The Audience Advocates ensured that young people’s views were effectively

transmitted through the project, whilst the Audience Researchers developed marketing

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strategies to reach these groups. The Public Information Team produced marvelous

invitations and postcards that promoted the project and related events (like the one seen

above). The lovely ladies in the Learning and Interpretation Team created fantastic

children’s events that were showcased at the Geffrye Museum’s Family Days in April.

Meanwhile, the Exhibition Team had the unenviable task of producing the Who Stole my

Milk? exhibition, on display at the Geffrye Museum until 9th September. Finally, members

of the Web Resources Team were responsible for updating the project blog. You can view

(and share your thoughts) on student living here:

http://whostolemymilk.blogspot.co.uk/.

With so many students involved on one project, it seemed likely that each team would have

something interesting to say about the development of Who Stole my Milk? What was it like

working as a team? What did they learn? What problems occurred during the course of the

project? With these questions in mind, I decided to ‘interrogate’ my student colleagues…

When I spoke to the UCL team about what they learnt from the project, both on a personal

and professional level, the most resounding response was effective communication

between team members.“I don’t think that one can ever learn too much about the

importance of good communication,” Elizabeth, the Project Manager, told me. “The Project

Management Team had to have some understanding of what various teams were doing so

that we could support them by helping them plan their schedules, giving them feedback or

advising them to speak with their Geffrye counterpart.” Charmaine, a member of the Web

Resources Team, shares this view. “I've never worked in a team that was so large or

interconnected before. As a result, I now better understand just how essential good

communication is.” Another skill that team members learnt through the Who Stole my Milk?

project was the importance of teamwork. Talking to Jeni, an Audience Advocate, she

admitted, “Professionally - It was enjoyable and rewarding working as part of a team. A

relaxed approach is always best in such circumstances.” Min Young, a member of the

Learning and Interpretation Team, spoke about teamwork as a beneficial way of sharing

skills. “It was my first project working with museum professionals so I've learnt how

museums work and how museum learning sessions are planned. I have personally learnt

many essential skills from others, communication, time management, leadership etc.”

When involved on a large project such as this one, the teams must have faced some

problems. “What problems?” joked Charmaine and Urška, members of the Web Resources

Team. They elaborated that the work involved, and how to organize the content, was the

main issue. “I think one of our biggest challenges was the amount of data to work with and

trying to sift through, make sense of, and interpret the information. It took us a while to

come up with a definite "solution". So how did other team members deal with the

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workload? Jeni, an Audience Advocate, admitted, “We had a tight schedule - we solved this

by being organized and sharing the work.” Elisabetta, the Project Co-ordinator, added “I

learnt the importance of a good schedule!” A more specific concern some international

students faced was the language barrier. The Learning and Interpretation Team discussed

this in more detail with me. NamYoung said this was particularly difficult as there was no

native English speaker in their team. Min Young added, “I am not good at English writing so

it was difficult to deliver my ideas. When the Learning and Interpretation Team produced

written material we had some problems with the language.” When I asked how this was

solved the team were quick to point out the helpfulness of their colleagues. “Many English

speaking team members helped us therefore we didn’t have to worry too much!”

So, why should people come and visit the Who Stole my Milk?

exhibition at the Geffrye? Leslie, an Audience Researcher, spoke

about how it has changed her perception of student living.

“Participating in this project has made me reflect on my own

student experience. It has made me think about what makes me

feel at home, and the feelings of alienation and belongingness.

It's a great experience. The case studies in the exhibition are an

easy and interesting way to see a representation of different

types of student and how they cope in a temporary home away

from home.”

What is your view of the student home? If you see it as the stereotypical messy, noisy and

dirty environment that is often portrayed, come and visit our exhibition. You might be

surprised…

Katy Daniels – Audience Research Team

The Who Stole my Milk? exhibition is on display in the lower ground

floor concourse cases at the Geffrye Museum from Tuesday 15th May

– Sunday 9thSeptember. You can also visit our blog, and share your

thoughts on student living, at

http://whostolemymilk.blogspot.co.uk/

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APPENDIX 2.3.9 ART REPORTAGE PHOTOGRAPHS

ART team members, Katy Daniels and Tz-Ling Lai, spend a day at the GM inserting

promotional material into envelopes and distributing them around Hackney.

Envelopes filled with promotional material are stamped and ready to go!