ISBN: 978-1-61567-032-1

39th Annual Meeting of the Decision Sciences Institute 2008

Baltimore, Maryland, USA 22-25 November 2008

Volume 1 of 3

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Some format issues inherent in the e-media version may also appear in this print version. Copyright© (2008) by the Decision Sciences Institute All rights reserved. Printed by Curran Associates, Inc. (2009) For permission requests, please contact the Decision Sciences Institute at the address below. Decision Sciences Institute Georgia State University J. Mack Robinson College of Business University Plaza Atlanta, Georgia 30303 Phone: (404) 413-7710 Fax: (404) 413-7714 dsi@gsu.edu

TABLE OF CONTENTS

VOLUME 1

Submission #6: Hierarchical Composition Heuristic for Sequence Dependent Scheduling Problems ..............................................................................................................................................................1

Ceyhun Ozgur, Kenneth Dunning, Lihui Bai

Submission #7: Strategic Orientations of Manufacturing Organizations in the European Market: Evidence from Portugal .......................................................................................................................7

Carlos F. Gomes, Mahmoud Yasin, Joao Veríssimo Lisboa

Submission #10: Chance Constrained Programming for Security Analysis and Portfolio Management ......................................................................................................................................................13

Hari P. Sharma, Dinesh K. Sharma, R.K. Jana

Submission #12: Why Experience May Not Matter in Data Warehousing: The Role of Expertise ............................................................................................................................................................19

Richard J. Goeke, Robert H. Faley, Kevin E. Dow, Alan A. Brandyberry

Submission #14: Correlates of Retail Store Loyalty: An Empirical Study ..................................................25Ugur Yavas, Emin Babakus

Submission #17: Factors affecting the Satisfaction of China's Mobile Services Industry Customer............................................................................................................................................................29

Su-Chao Chang, Chi-Min Chou

Submission #18: Importance of Region in Marketing Wine to US Consumers ...........................................35Thomas S. Atkin, Janejira Sutanonpaiboon, Ray Johnson

Submission #20: An Industry-Based Perspective of Maintenance Operations in Maquiladoras.....................................................................................................................................................41

Shad Dowlatshahi

Submission #21: Reverse Logistics Systems and Inbound and Outbound Transportation Systems ...............................................................................................................................................................47

Shad Dowlatshahi

Submission #22: Value System Specification: Defining and Classifying Types of Organizational and Interorganizational Research .........................................................................................52

Lloyd M. Rinehart, John Mello, Duke Leingpibul

Submission #29: The Relationship of Integration and Automation Under an Uncertain Environment: A SEM Model ...........................................................................................................................58

Qiang Tu, Kun Liao, Yulong Li

Submission #31: E-commerce Strategies: An Exploratory Research Based in the Value Creation Process................................................................................................................................................64

Pedro Marcelo

Submission #32: When More Isn't Necessarily Better: Conceptualization and Use of the Experience Construct in IS Research ..............................................................................................................70

Miguel I. Aguirre-Urreta, George M. Marakas

Submission #33: Obstacles to Economic Development Within the ICT Industry: an Examination of Trends Over Time at an Expanded Regional Level ............................................................76

James M. Henson

Submission #35: Pre-processing Method with Surrogate Constraint Algorithm for the Set Covering Problem .............................................................................................................................................82

Yaquan Xu

Submission #36: Prioritizing Decisions using Chainwise Group Comparison.............................................88Steven K. Sherman

Submission #37: Implementing Activity-Based Costing (ABC) to Measure Profitability on a Commercial Loan Portfolio...........................................................................................................................94

Mehmet C. Kocakulah, Aaron Wood

Submission #39: Sourcing from China: A Study of Australian Firms .......................................................101Jeff Wang, Damien Power, Danny A. Samson, Prakash J. Singh

Submission #40: Additive Efficiency Decomposition in Two-Stage DEA ..................................................107Joe Zhu, Yao Chen, Wade D. Cook, Ning Li

Submission #41: Toward Generating the Efficient Frontiers for Non-Concave Preferences of the Negotiators ............................................................................................................................................113

Joao S. Neves, Behnam Nakhai

Submission #44: Predicting Stock Returns for the Frankfurt Stock Market ............................................119Jeffrey E. Jarrett

Submission #46: The Timing and Industry Picking in Taiwan Stock Market – the Application of Momentum Strategy ..............................................................................................................131

Ying Fen Fu, Hai-Ching Liu, Cheng Mei-Hsing

Submission #47: Value Stream Management: Empirical Evidence on Lean Organizational Structures.........................................................................................................................................................137

Peter Haug

Submission #48: A Decision Support System for New Product Sales Forecasting ....................................143Ching-Chin Chern, Ka Ieng Ao Ieong, Ling-Ling Wu, Ling-Chieh Kung

Submission #49: A Method for Locating and Sizing Project Time Buffers ...............................................149Robert Bregman

Submission #51: A Study of Service Trends in Physical Therapy Practices ..............................................155Ruggiero S. Canizares, Timothy M. Bergquist

Submission #52: The Moderating Effect of Trust between e-Procurement Adoption and e-Marketplace Participation on Firm Performance ........................................................................................161

Hsinghsin Chang, Youchuan Tsai, Powen Fang

Submission #53: The Impact of E-Procurement, Information Sharing, Partner Relationship, and Supply Chain Integration on Supply Chain Performance............................................167

Hsinghsin Chang, Youchuan Tsai, Jong Chao Yeh

Submission #54: A Use of DEA-Discriminant Analysis to Measure Corporate Performance of Japanese Manufacturing Industry: An Influence of R&D Expenditure on Corporate Value.................................................................................................................................................................173

Mika Goto, Yusuke Omi, Toshiyuki Sueyoshi

Submission #56: "How to Make it Happen": Process Improvements in the Book Publishing Industry.........................................................................................................................................179

Beate Klingenberg, David J. Gavin

Submission #57: The Impacts of User-Generated Video Content to the Internet and Telecommunication Business .........................................................................................................................185

Chengqi Guo, Jongtae Yu

Submission #59: An Empirical Study on Affective Commitment and Enjoyment in Technology Mediated Learning .....................................................................................................................191

Yujong Hwang

Submission #60: The Impact of Information Technology on Worldwide Healthcare Costs ....................197Gordian Ndubizu, Bay Arinze, Yongtao (David) Hong

Submission #61: A Comparison of Procedures to Schedule Groups of Jobs in a Flowshop to Minimize Total Tardiness ..........................................................................................................................203

Jeffrey E. Schaller

Submission #62: A Systematic Approach to Improving Patient Safety: The Patient Safety Chain Model ....................................................................................................................................................209

Kathleen L. McFadden, Stephanie C. Henagan, Charles R. Gowen III

Submission #68: Are Accounting Curricula Fair and Balanced? ...............................................................215Lakshmi Tatikonda, Olesya M. Savchenko

Submission #72: Efficient and Inefficient Composites in the U.S. Domestic Property-Casualty Insurance Industry..........................................................................................................................221

Peter M. Ellis

Submission #73: Sports Involvement, Gender, and Goofing Off at Work Among Future Chinese and U.S. Managers............................................................................................................................227

Wayne H. Decker, Thomas J. Calo, Hong Yao

Submission #75: Design of Individuals and Moving Range Charts ............................................................233Neil B. Marks, Timothy C. Krehbiel

Submission #77: David and Goliath in the ERP Battle – Future? ..............................................................239Gyu C. Kim, Marc J. Schniederjans

Submission #79: Statistics of Sports: A Pedagogical Tool ...........................................................................245Reza D. Noubary

Submission #80: A Decision Framework for Outsourcing Tasks to Offshore Vendors ............................251Michael G. Wells, Lee D. Cornell

Submission #81: Project Maverick Internships: A University’s Onshore Alternative to Offshore Outsourcing .....................................................................................................................................257

Michael G. Wells, John R. Olson

Submission #82: Finding Determinants Affecting Online Education Effectiveness in terms of Learning Satisfaction and Application Performance...............................................................................263

Jeong-Wook Kim, Kyung Hoon Yang, Kichan Nam, Sung Tae Kim

Submission #83: Heuristic Factory Planning Algorithm for Advanced Planning and Scheduling........................................................................................................................................................269

Ling-Chieh Kung, Ching-Chin Chern

Submission #84: Heuristic Relief Transportation Planning Algorithm for Emergency Supply Chain Management ............................................................................................................................275

Ching-Chin Chern, Yu-Lin Chen, Ling-Chieh Kung

Submission #85: Collaboration Partners, Networks, and Performance of Entrepreneurial Team.................................................................................................................................................................281

Ming-Chao Wang

Submission #87: Ambiguity in Measures of Qualitative Dispersion ...........................................................287John Dickinson

Submission #88: The Use of Activity Based Costing in Calculating Mortgage Loan Servicing Expenses ..........................................................................................................................................289

Mehmet C. Kocakulah, Marvin Albin, Jim Bartlett

Submission #90: Naddor's Heuristic- Development and Results ................................................................295Ibrahim Kurtulus

Submission #91: Use of Strategic Planning in Transitional Economies .....................................................301Alev M. Efendioglu, Tugba Karabulut

Submission #93: Implementing an Order Review and Release System in a ‘T’ Manufacturing Plant: A Multi-method Approach .......................................................................................307

Douglas N. Hales, Satya S. Chakravorty

Submission #94: E-Learning Satisfaction Factors........................................................................................313Oyku Isik

Submission #95: Factors Influence on Success Mass Customization..........................................................319Wai Kwan Lau

Submission #96: Predicting Employee Awareness of Firm Objectives from Strategic Alignment Maturity ........................................................................................................................................325

Deb Sledgianowski

Submission #98: Can the Balanced Scorecard help a Real World Business Improve?.............................331Gus Gordon, Mary Fischer

Submission #99: An Empirical Study of the Relationship between Organizational Characteristics and Presence of Champions: The Case of the Healthcare Industry.................................337

Cheon-Pyo Lee

Submission #103: Is There a Relationship between Sustainability Reporting and Organizational Performance? An Examination of Corporate Performance Indicators...........................343

Petros Christofi, Seleshi Sisaye

Submission #104: IT Offshore Outsourcing: A Russian Outlook ...............................................................349Alexander I. Mechitov, Helen M. Moshkovich

Submission #105: Allocating and Pricing Service Capacity over Time in a Competitive Environment ....................................................................................................................................................355

Hongkai Zhang, Hani I. Mesak

Submission #106: Implementation of Biometric Payment Technology in Organizations.........................361Chang-tesh Hsieh, Binshan Lin, Yen Nguyen

Submission #107: A Framework for Design of Reverse Logistics Systems: A Warehousing Perspective .......................................................................................................................................................367

Shad Dowlatshahi

Submission #108: Optimal Determination of Service Capacity for Systems with Sensitive Arrival Rate .....................................................................................................................................................373

Parag Dhumal, Vikas Agrawal

Submission #109: A Psychologically Plausible Goal-Based Utility Function .............................................379Grandon Gill

Submission #110: A Study of Two-Factor Authentication Against Online Identity Theft .......................385Seungjae Shin, Jack Tucci, Jungwoo Ryoo, Jerry Cunningham

Submission #113: The Role of E-Service Quality and Information Quality in Creating Web Site Loyalty ......................................................................................................................................................391

Ann M. Pearson, Suresh K. Tadisina, Chris Griffin

Submission #114: Fusion Product Design: A Market Offering Perspective ..............................................397Yuwen Chen, Janice E. Carrillo, Asoo Vakharia, Peter Sin

Submission #116: A First Course in Service Systems Engineering.............................................................403Dana M. Johnson, Leonard J. Bohmann, Kris Mattila, Nilufer Onder, John W. Sutherland

Submission #117: An Examination of Strategic Effectiveness in the Context of Strategic Groups: A Structural Equation Modeling Approach ..................................................................................409

Carlos F. Gomes, Mário G. Augusto, Mahmoud Yasin

Submission #118: Applicability of Different Capacity Planning Methods: Practical Implications from Contingency Theory ........................................................................................................415

Antti Tenhiala

Submission #121: Optimal Contract Design in a Dominant-Retailer Supply Chain Under Asymmetric Information and Disruptions ....................................................................................................421

Pin Zhuang

Submission #122: The Impact of Internal Marketing Mechanism on Knowledge Sharing Motivation and Knowledge Sharing Behavior..............................................................................................427

Shyh-Rong Fang, Shih-Chieh Fang, Ming-Chung Chuang

Submission #123: Using Analytic Herarchy Process to Evaluate Organizational Innovativeness in High-Tech Industry ..........................................................................................................433

Ming-Ten Tsai, Shuang-Shii Chuang, Wei-Ping Hsieh

Submission #125: Is there Cultural Bias in Supply Chain Management Theories? An Empirical Assessment .....................................................................................................................................439

Mark Pagell, Murat Kristal, Chwen Sheu

Submission #126: A Comparison of the Coefficient of Predictive Power, the Coefficient of Determination and AIC for Linear Regression ............................................................................................445

Francis A. Méndez Mediavilla, Frank G. Landram, Vivek Shah

Submission #127: The Relationship Between Organizational Structure and Integration: The Effects on Manufacturing Performance ................................................................................................451

Rafael Teixeira, Xenophon A. Koufteros, David Peng, Roger G. Schroeder

Submission #131: The Service Quality Model and the Challenges of Six Sigma in Services....................457Behnam Nakhai, Joao S. Neves

Submission #134: Supply Chain Inventory Policies for Bi-Level Demand: A Simulation Study.................................................................................................................................................................463

P. S. Sundararaghavan, Udayan Nandkeolyar, Parag Dhumal

Submission #135: The New Media Technologies: An Overview and Framework for Study....................469Linda Weiser Friedman, Hershey Friedman

Submission #137: College Curriculum and Incremental Change: A Longitudinal Case Study.................................................................................................................................................................475

Vipin K. Agrawal, Vijay K. Agrawal, Larry W. Hughes, Donald Carpenter

Submission #138: An Empirical Investigation of the Universality of Stakeholder Prescription......................................................................................................................................................481

Chanchai Tangpong, Tony R. Johns, Jin Li

Submission #139: A Pilot Study of Factors that Influence Undergraduate Students’ Opinions of IT Ethics ......................................................................................................................................487

Kathleen K. Molnar, Marilyn G. Kletke, Rohit Rampal

Submission #140: Enhancing Decision-Making and Facilitating Problem Solving By Organizing Data and Information and Preventing Information Chaos .....................................................493

Nabie Y. Conteh, Charles J. Pineno

Submission #141: An Exploratory Study on Sustaining Supply Chain Integration..................................499Abirami Radhakrishnan, V. Sridharan, Douglas N. Hales

Submission #142: Lean Manufacturing and Its Application in Plastics Manufacturing Industry............................................................................................................................................................505

Mehmet C. Kocakulah, Jason Brown, Joshua Thomson

Submission #143: The Study of Brazilian Automobile Demand .................................................................511Hui-Yen Lee, Hsin-Hong Kang

Submission #144: the Influence of a Manufacturing Firm’s Technology Resources and Power on Its Flexibility ...................................................................................................................................517

Yan Jin

Submission #145: Finding the Business Value after Successful ERP Implementation: Making the Case for Gross Margin ...............................................................................................................523

Richard J. Goeke, Robert H. Faley, Kevin E. Dow

Submission #146: Difficulty with Data Warehousing: Is There a Link to Gender?..................................529Richard J. Goeke, Robert H. Faley

Submission #150: Improving Hospital Operational Efficiency by Appropriate Capacity Comparison......................................................................................................................................................535

Sanjeev Bordoloi

Submission #151: The Role of IS Architecture Planning in Enhancing IS Outsourcing Management Effectiveness: An Empirical Test............................................................................................541

Zhengzhong Shi

Submission #152: Impact of Institutional and Task Environment: Information Technology in Healthcare ...................................................................................................................................................547

Sushma Mishra

Submission #154: The Impact of Business Intelligence Technologies on Organizational Absorptive Capacity and Ambidextrous Innovation Competence .............................................................553

Lih-Bin Oh, Hock-Hai Teo

Submission #155: How Supervisory Reward Power Influences Employees’ Job Outcomes: A Mediating Approach ...................................................................................................................................559

His-An Shih, Tso-Jen Chen

Submission #156: Synchronous Collaboration in Systems Development Education – Issues and Recommendations for the Virtual Classroom .......................................................................................565

Paul J. A. Van Vliet, Leah R. Pietron

Submission #158: Influence of External Information Sources on Lean Improvements: An Exploratory Model ..........................................................................................................................................571

Todd A. Boyle, Maike Scherrer-Rathje, Ian Stuart

Submission #160: Coincidences – A Motivating Theme for an Introductory Probability Course ..............................................................................................................................................................577

Behzad D. Noubary, Reza D. Noubary

Submission #164: Determinants of Protection Behaviors For Online Privacy of Children......................583Robert E Crossler, France Belanger, Janine Hiller, Jung-Min Park, Michael Hsiao, Karthik Channakeshava, Kaigui Bian, Elizabeth Korbich

Submission #165: Inventory Management Decisions – An Application of Tolerance Allowance Fuzzy Goal Programming............................................................................................................590

Dinesh K. Sharma, Hari P. Sharma, R.K. Jana

Submission #166: Understanding Antecedents of Interpersonal Conflict in Information Systems Development: A Critical Analysis ...................................................................................................596

Gertrude Moeller, Xihui Zhang

Submission #169: Forecasting Product Returns for Production Planning and Control in Remanufacturing.............................................................................................................................................602

Toyin Clottey, Rajesh Srivastava

Submission #171: Design for Sustainability: Product Development Tools and Life Cycle Economics ........................................................................................................................................................608

Rajesh Srivastava, D. David Johnson

Submission #172: Integrating the Business Curriculum: International Company of the Year ..................................................................................................................................................................614

Joanne M. Tucker, Sarah Bryant Bower

Submission #174: The Public Accountability of State and Local Government Will Be Enhanced with an Improved Financial Statement Classification System ..................................................619

Judith Anne Kamnikar, Edward G. Kamnikar, Keren H. Deal

Submission #176: A Non-Aggregate: Anonymizing Data Using Sequential Aggregation.........................625Sanjay Bapna, Aryya Gangopadhyay, Abirami Radhakrishnan

Submission #178: Sourcing Partner Selection for Manufacturer in a Make-to-Order Supply Chain ...................................................................................................................................................630

Jinfeng Yue, Yu (Amy) Xia, Thuhang Tran, Bintong Chen

Submission #181: Application of the Set-Covering Model for the Minimum Cost Transportation Problem .................................................................................................................................636

Jae D. Hong, Ki-Young Jeong

Submission #182: Service Quality Perceptions and Customer Satisfaction in Fast-food Restaurants in China ......................................................................................................................................642

Hong Qin

Submission #183: Weblog Attraction: Enjoyment Accompanied by Sense of Presence ...........................648Yoonhyuk Jung

Submission #185: Measuring the Performance of Processes Using Cost of Quality .................................654Alireza Lari

Submission #186: A Framework for Inventory Management in Supply Network ....................................660Qiannong Gu, John K. Visich

Submission #188: Measuring General Risk Propensity in Business Decisions ..........................................666Kuo-Ting Hung, Chanchai Tangpong

Submission #189: A Methodology for Determining Best Practice Strategies to Maximize University Research Income Under Quality Assessment Funding Regimes ..............................................672

Miles G. Nicholls, Barbara J. Cargill

Submission #190: Using Workload Models to Enhance University Research Performance ....................678Barbara J. Cargill, Miles G. Nicholls

Submission #192: Electronic Collaboration in Buyer-Supplier Relationships: Influence and Trust as Relational Drivers ............................................................................................................................684

SuJeong Choi, Ilsang Ko

Submission #193: Interrelationships Between Team Dynamics, Concurrent Engineering Teams, Product Development Time and Organizational Performance......................................................690

Anant Ravindra Deshpande

Submission #195: An Assessment Into the Drivers of E-business Adoption Within the Australian Pharmaceutical Supply Chain: An Institutional Theory Perspective .....................................694

Vikram Bhakoo, Amrik S. Sohal

Submission #196: Development of Statistical Quality Control: Evolution or Revolution? ......................700Muhammad M. Hossain

VOLUME 2

Submission #197: Knowledge Coordination in Open Source Software Development Teams: A Transactive Memory System Perspective..................................................................................................706

Xiaogang Chen, Glenn Dietrich

Submission #199: Airlines in India - A Strategic Analysis ..........................................................................712Nat Natarajan, V. Sridevi

Submission #201: Random Yield Supply Chain With a Yield Dependent Secondary Market..............................................................................................................................................................718

Yuanjie He, Jiang Zhang

Submission #202: Project Flip: An Interactive Case/Exercise in Managing Uncertainty ........................724Janelle Heineke, Larry Meile, Linda Boardman Liu, Jane Davies

Submission #203: A Path Dependent Perspective of the Transformation to Lean Production........................................................................................................................................................728

Patricia Deflorin, Maike Scherrer-Rathje

Submission #204: Peter and Elaine Moss: Franchisees ...............................................................................734Ross Malaga

Submission #205: An Empirical Assessment of a Structural Equation Model of Residents’ Attitudes for Sustainable Tourism Development: A Case Study of Oahu, Hawaii ...................................740

Kimberly J. Lottig, Lisa Marie Assante, Hsing Ivan Wen

Submission #206: A Canonical Analysis of Intentional Information Security Breaches by Insiders .............................................................................................................................................................746

Jordan D. Shropshire

Submission #209: A Tale of Three Classes: Case Studies in Course Complexity ......................................752Grandon Gill

Submission #211: E-Service Loyalty: Scale Development and Initial Validation......................................758Samar I. Swaid, Rolf T. Wigand

Submission #214: A New v-SVM Model for Classification..........................................................................764Gitae Kim, Chih-Hang Wu, Yoon-Sung Jung

Submission #219: Understanding Information Technology Configuration in Business Diversification: A Political View ....................................................................................................................770

Tao Hu, Xihui Zhang, Mark L. Gillenson, Rong Ma

Submission #222: Life Lessons Using Technology: Helping (Underrepresented Minority) Freshmen Get Ahead Before They Have Even Started................................................................................776

Roy M. Dejoie, Hal P. Kirkwood Jr.

Submission #223: Average-Free Statistics with Sports Applications..........................................................782Farzad Noubary, Reza D. Noubary

Submission #227: Change-Point Estimation for Gaussian Sequences ........................................................788Stergios B. Fotopoulos, Venkata K. Jandhyala, Elena A. Khapalova

Submission #229: A Literature Review and Areas for Future Academic Research in New Product Development in Supply Chain Management..................................................................................794

Lynn Fish, Wayne C. Forrest

Submission #230: Internal Supply Chain Integration in Product/service Development: Propositions Contrasting Manufacturing and Service Firms .....................................................................800

David D. Dobrzykowski, Mark A. Vonderembse

Submission #231: Success Breeds Success: Why Accounting Course Prerequisites Matter ....................806William Bealing, Richard L. Baker, A. Blair Staley

Submission #233: Change-point Analysis for Stochastic Systems with Poisson Inputs ............................812Stergios B. Fotopoulos, Elena A. Khapalova, Venkata K. Jandhyala

Submission #235: Multi-Group LISREL Analysis of Gender and E-shopping Experience Effects on e-Purchase Process ........................................................................................................................818

Kee-Sook Lim, Jeen-Su Lim

Submission #237: Impact of the Internet Health Care Quality Information on Hospital Performance ....................................................................................................................................................824

Jeen-Su Lim, Kee-Sook Lim

Submission #238: Time Value of Perfect Information In a Two Period Consumption Choice Model ...................................................................................................................................................830

Niyazi O. Bakir

Submission #240: Examining the Long-Term Value of an Organization’s Software Development Competence ..............................................................................................................................835

Jeff Crawford, Kiku Jones, Lori N. K. Leonard

Submission #241: The Efficacy of a Situational Approach on Increasing Security Awareness of General Users in Different Cultures ......................................................................................841

Charlie C. Chen, R.S. Shaw, B. Dawn Medlin

Submission #245: The Impact of the Online Channel on Retailer’s Performances: An Empirical Evaluation ......................................................................................................................................847

Peter G. Zhang, Yusen Xia

Submission #246: Profiling Brazilian IS/IT Professionals and Their Hierarchical and Decision Levels Within an Organization .......................................................................................................853

Maisa M. Silva, Ana Paula Cabral Costa

Submission #248: Modeling Antecedents and Outcomes of Mentoring for Successful Professional Women........................................................................................................................................859

John M. Miller, Jo Ann M. Duffy, Miguel R. Olivas-Lujan, Silvia I. Monserrat, Suzy Fox, Ann Gregory, Terri R. Lituchy, Betty Jane Punnett, Neusa Maria Bastos F. Santos

Submission #250: Hedge Fund Compensation Competition Under Asymmetric Information......................................................................................................................................................865

Fei Pan, Hui Zhao, Kwei Tang

Submission #252: A Bounded Rationality Model of Investment Distortion in Emerging and Volatile IT Sectors...........................................................................................................................................871

S. Ghosh

Submission #253: Development and Validation of Learning Capability Construct in IOS Supply Chain Network Context .....................................................................................................................877

Xiao Li, Anand S. Kunnathur, T. S. Ragu-Nathan, Thawatchai Jitpaiboon

Submission #256: Exploring the Mediating Role of Entrepreneurial Activity in Predicting “National Wealth”...........................................................................................................................................883

Arun Madapusi, Derrick D'Souza

Submission #257: A Model of Virtual Community Knowledge Exchange Intentions: Perceived Network Structure, Self-Efficacy and Individual Motivations ..................................................889

Kyung Woo Kang, Seung Kyoon Shin

Submission #258: Sustainability in the Built Environment: Factors and a Decision Framework ......................................................................................................................................................895

Joseph Sarkis, Laura M. Meade, Adrien Presley

Submission #260: A Quality and Partnering-Based Supplier Integration Model for Improving Customer Satisfaction ..................................................................................................................901

Kanchan Das, Merwan B Mehta, Scott Dellana

Submission #261: Assessment: A Comparison of Three Approaches.........................................................907Janet Renwick, Charles B. Foltz

Submission #262: The Effect of Evaluation Mode and Attribute-Task Comparability on the Validity of Conjoint Analysis: A Guideline for the Strategic Selection of Conjoint Analysis ............................................................................................................................................................913

Jae J. Lee, Junhong Min, Madhav Segal

Submission #264: Capitalizing on Purchasing Development and Complexity to Achieve Strategic Supplier Leverage ...........................................................................................................................919

Gary L. Stading, Jeff Adams, Ralph G Kauffman

Submission #269: Project Selection, Measurement, and Success: A Balanced Scorecard Approach..........................................................................................................................................................925

Kevin M. Devine, Timothy J. Kloppenborg, Priscilla M. O'Clock

Submission #271: Introducing a Meta-Modeling Knowledge Management Layer in the Enterprise Information Architecture – A New Approach to Architecture Management.........................927

Rashmi Malhotra

Submission #273: The Role of Franchising as Organizational Form: A Systems Perspective .................933John Davies

Submission #274: Using DEA to Examine Efficiency of National Transportation Systems .....................941Jack C.P. Su, Mary Margaret

Submission #275: Analyzing The Financial Services Industry Using Data Envelopment Analysis ............................................................................................................................................................947

Rashmi Malhotra, D.K. Malhotra

Submission #277: Perception Gaps Between the Customer, Employee, and Executive in Banking Service Quality .................................................................................................................................953

Minjoon Jun, Shaohan Cai

Submission #279: Stock Replenishment Through an Unreliable Supply Channel....................................958Esmail Mohebbi

Submission #280: Process Preponderance in Service Supply Chains: A Field Study ...............................964Shashank Rao Suresh, Thomas J. Goldsby

Submission #285: Achieving Collaborative Advantage and Firm Performance Through Supply Chain Collaboration...........................................................................................................................970

Mei Cao, Qingyu Zhang, Mark A. Vonderembse, T. S. Ragu-Nathan

Submission #286: Using Tangible and Intangible Performance Measures to Determine Organizational Readiness to Implement Quality Improvement Programs in Service Operations........................................................................................................................................................976

Rhonda L. Hensley, Kathryn Dobie

Submission #288: Achieving Build-to-order Supply Chain Capability Through Supplier Partnership Practices Driven by Supply Chain Alignment .........................................................................982

Kun Liao, Mark A. Vonderembse, T. S. Ragu-Nathan

Submission #290: Solving One-Center Planar Location Problems with Barriers by Geometric Method Over Convex Domains ...................................................................................................988

Yunwei Cui, Xingxing Zu

Submission #291: An Empirical Investigation on Collective Multilateral Trust Toward Innovative Technology Acceptance: A Study of Mobile Banking...............................................................994

Xin Luo, J. P. Shim, Anil Gurung, Qinyu Liao, Somasheker Akkaladevi

Submission #292: Developing a Value-Driven Hierarchy of Multi-Channel Shopping ..........................1000Cheng-Chieh Hsiao, HsiuJu Rebecca Yen, Eldon Y. Li

Submission #293: Towards A Mobile Community Based Middleware for Spontaneous Interaction......................................................................................................................................................1006

Vijayan Sugumaran, Shriram Raghunathan, Vivekanandan Kanniappan

Submission #294: Crossing the Boundary of a Sporting Life: Off-Field Indiscretions, On-Field Penalties – A Case of Moral Emotions and Moral Governance ......................................................1012

John Davies

Submission #297: Using Control Charts to Examine Revenue Generation .............................................1019Jeffrey D. Stueland, Fazel Hayati

Submission #298: An Empirical Study on Comparison of Work Efforts in Various Stages of IS Software Developmental Projects between Offshored and Non-offshored Projects ......................1025

Kallol K. Bagchi

Submission #299: Shared Leadership Network: A Cooperative Pattern in Knowledge-Based Teams ..................................................................................................................................................1031

Jiefang Li, Haibo Wang, Chunhua Chen

Submission #302: Using the New Media to Transform a University from a Teaching Organization to a Learning Organization...................................................................................................1037

Linda Weiser Friedman, Hershey Friedman

Submission #303: Bertrand's Paradox and Distribution of Lines.............................................................1043Jinchang Wang

Submission #305: Economic Number of Servers in Large Service Systems.............................................1049Farzaneh Fazel, Ahmad Fakheri

Submission #306: An Exploration of the Relationship Between Satisfaction With Organizational Rewards and an Individual’s Tendency to Report Perceived Dysfunctional Budget Behavior of Others ...........................................................................................................................1055

Mary K. Collins

Submission #307: Profit-maximizing Inventory Model with Imperfect Production, Imperfect Inspection and Sales Return .......................................................................................................1062

Seung Ho Yoo, DaeSoo Kim, Myung-Sub Park

Submission #309: Enhancing Understanding of Business Processes through ERP Education .......................................................................................................................................................1068

Purnendu Mandal, J. W. Saputro, Angappa Gunasekaran

Submission #310: The Effects of Leader Motivating Language Use on Worker Decision Making ...........................................................................................................................................................1074

Milton Mayfield, Jacqueline Mayfield

Submission #311: The Role of Leader Motivating Language in Employee Absenteeism .......................1080Jacqueline Mayfield, Milton Mayfield

Submission #312: The Antecedents of ERP Adoption: Using Secondary Data .......................................1086Woosang Hwang, Jungsik Jeong, Udayan Nandkeolyar

Submission #313: Developing a Scale to Measure Creative Environment Perceptions: A Questionnaire for Investigating Garden Variety Creativity .....................................................................1092

Milton Mayfield, Jacqueline Mayfield

Submission #314: Defining Lean Accounting: Understanding the Impact of Cost Accounting System Design on Lean Management......................................................................................1098

Robert Hutchinson

Submission #320: Estimating Required Contingency Funds for Construction Projects Using Multiple Linear Regression ...............................................................................................................1104

Alfred E. Thal Jr., Jason J. Cook, Edward D. White III

Submission #323: Patterns of IT Resource Adaptation in an E-Commerce Project: A Genetic Algorithm Simulation Attempt ......................................................................................................1110

Tod A. Sedbrook, Karen L. Fowler

Submission #325: What Factors Can Lead to Classroom Satisfaction in Online Classes?.....................1116Chuleeporn Changchit, Tim P. Klaus

Submission #328: Diversification-Performance: Analyzing the Relationship from the Learning School Perspective ........................................................................................................................1122

Ramesh Dangol, Sushil K. Sharma, Nazim Ahmed

Submission #329: The Comparative Study of Mass Customization: SME(s) Vs. LE(s) .........................1128Thawatchai Jitpaiboon, Mark A. Vonderembse, T. S. Ragu-Nathan, Xiao Li

Submission #330: On the Problem of Selecting Categories and Model Subsets in Decision Trees ...............................................................................................................................................................1134

Eric S Kyper, Jeffrey E. Jarrett, Rodrigo Joseph Lievano

Submission #331: Cliques and Structural Holes in Collaborative Endeavors .........................................1140Yan Cimon, Louis Hébert

Submission #332: Sustainability: A New Lean Principle...........................................................................1146Gene Fliedner

Submission #333: Tactical IT-Business Alignment: Aspects and Outcomes............................................1152Sufian Qrunfleh, Monideepa Tarafdar

Submission #334: The Effect of Non-Linear Delay Costs on Workforce Mix..........................................1158Donald E. Simmons

Submission #335: Trade Press Articles vs. Refereed Proceedings Articles: Quantifying the Lag Time for Publication of Information Technology Articles Between the Two Venues .....................1164

Alan Chmura, Zuopeng (Justin) Zhang, Peter M. Roberts

Submission #338: Profitability and Curvilinearity: A Study of Product and International Diversification................................................................................................................................................1170

Ernest H. Hall Jr., Jooh Lee, Da-Hsien Bao

Submission #340: A Regional Health Information Organization .............................................................1171Haidong Liu, Alice Woods

Submission #344: Using the Analytic Hierarchy Process to Assess Relative Stringency of State and Federal Water Quality Regulations ............................................................................................1177

Joshua M. Duke, Rhonda Aull-Hyde, Matthew T. Lee

Submission #346: Integration of the Business Performance Management Framework and the Malcolm Baldrige National Quality Award Framework to Address Enhanced Competitiveness.............................................................................................................................................1183

Muhammad M. Hossain, Victor R. Prybutok

Submission #347: The Impact of Presentation Order on SERVQUAL Dimensionality .........................1189Robert E. Miller, Bill Hardgrave, Thomas W. Jones

Submission #348: A Service-Design of IT Infrastructure ..........................................................................1195Pratim Datta, Marvin D. Troutt, David Booth, Murali Shanker

Submission #349: An Empirical Examination of the Linkage Between Organizational Culture, Process Management, and Performance ......................................................................................1201

Janine L. Sanders, Kevin Linderman, Roger G. Schroeder

Submission #351: Car Lube Operations .....................................................................................................1207Narendar Sumukadas

Submission #352: Residuals Control Charts and LAV Regression ..........................................................1213Joanne S. Utley, J. Gaylord May

Submission #353: Remanufacturing in Decentralized Supply Chains with Uncertain Yield .................1219Samar K. Mukhopadhyay, Huafan Ma

Submission #354: The Associative Database in Support of Lean and Agile Database Design ...............1225Richard L. Jenson

Submission #356: Market Liquidity Provision for On-Demand Computing ...........................................1231Zhiling Guo

Submission #357: A Model for the Representation of Mobility of University Students on the Italian Territory ......................................................................................................................................1237

Andrea Genovese, Giuseppe Bruno

Submission #359: An Active Learning Case with Student Perceptions for an Introductory Financial Accounting Course Considering Environmental Issues............................................................1243

Judith A. Sage, Lloyd G. Sage

Submission #360: A “Systemic” View of ERP System Deployments ........................................................1249Arun Madapusi, Grant Miles

Submission #364: Column Generation for Identical Subproblem ............................................................1255Frank B. Parng

Submission #365: Using an Innovative Pedagogical Approach to Create and Enhance Intrinsic Motivation to Stimulate Learning ................................................................................................1261

Siew H. Chan, Laurie E. Hays, Pailin Trongmateerut

Submission #367: Moderating Effects of Task Type on Knowledge Sharing in a Virtual Team...............................................................................................................................................................1267

Linwu Gu, Jianfeng Wang

Submission #368: Determination of State Probabilities for M/M/s Queuing Models..............................1273Ahmad Fakheri, Farzaneh Fazel

Submission #369: An Algorithm for Decomposing Mixed Market Hotel Data and Its Relation to Revenue Management ...............................................................................................................1279

Christopher M. Keller, John F. Kros

Submission #370: Treatment of Missing Data in Information Systems Research-A Meta Analysis ..........................................................................................................................................................1285

Erastus Karanja

Submission #372: RFID and ERP Implementation in the Food Supply Chain: Issues, 2008 State of the Industry and Best Practices .....................................................................................................1291

Lynn Fish

Submission #374: Consistency of Strategic and Operational Benchmarking Performance Measures in Traditional and Just-in-Time Companies .............................................................................1297

Mohammad Z. Meybodi

Submission #377: ASYMPTOTIC Theory for the Maximum Likelihood Estimate of the Change-Point Under Contiguity ..................................................................................................................1303

Stergios B. Fotopoulos, Li Tan, Venkata K. Jandhyala

Submission #378: Market Entrant Characteristics and Incumbent Reactions to Market Entry...............................................................................................................................................................1309

Fahri Karakaya, Peter Yannopoulos

Submission #379: Firm Competitiveness Through Supplier Responsiveness and Supplier Partnerships...................................................................................................................................................1315

Ashish A. Thatte, Thawatchai Jitpaiboon

Submission #382: Risk Management for Cost Reduction in the Maintenance Phase of Software Projects ..........................................................................................................................................1321

Fengkun Liu, Marvin D. Troutt, Laura Lin

Submission #384: Student-Created Screen Capture Videos as a Part of Information Systems Science Course: Collaborative Learning in the Spirit of Youtube .............................................1327

Pekka Makkonen

Submission #385: The Moderating Roles of Traditionality and Leader Behavior Distance of Relationship Between Positive Leader Reward Behavior and Employee Outcomes ..........................1333

His-An Shih, Tso-Jen Chen

Submission #386: A Stochastic Financial Simulation Model: The Case of Exporting an MBA Program ...............................................................................................................................................1339

Ohn A. Stocker, Conrado M. Gempesaw, Kliment Nachkov

Submission #389: Integration Methodologies and Performance in Japanese and American Product Development....................................................................................................................................1349

Bill Johnson, Roberto Filippini

Submission #392: Entrepreneurial Orientation and the Performance of Service Business....................1355Seong Bae Lim

Submission #394: An ISMS Approach to Examining Corporate IT Governance ...................................1361Heath Raymond, J. Michael Tarn, Muhammad A. Razi, Bernard Han

Submission #396: A Proposed Study and Analysis of User Perceptions of Biometric Acceptance .....................................................................................................................................................1367

Mark Schmidt, Debjani Das, Vijay Kumar, Ernst Bekkering

Submission #397: A Conceptual Life Cycle Framework of Strategic Fit for the Interorganizational Network: A Study of the Health Care Integrated Delivery System ........................1373

Evelyn H. Thrasher, Terry A. Byrd

Submission #398: Opinions on the Ethics of Tax Evasion: A Comparative Study of Utah and New Jersey ..............................................................................................................................................1374

Robert W. McGee, Sheldon R. Smith

Submission #404: Second Thoughts About Offshoring..............................................................................1380Patricia A. Nodoushani, Omid Nodoushani, Patricia A. Nodoushani

Submission #405: Trust and Knowledge Sharing in Diverse Global Virtual Teams...............................1386Praveen Pinjani, Prashant Palvia

Submission #406: Adopting Proactive Environmental Practices: The Influence of Stakeholders and Size ...................................................................................................................................1392

Nicole Darnall, Irene Henriques, Perry Sadorsky

Submission #408: Ten Years of Internet in China: A Meta Analysis .......................................................1397Weitao Shen, Hong Zhan, Yue Zhang

Submission #410: The Strategic Agility of Information Systems Outsourcing ........................................1403Charlie C. Chen, Jeremy Fox

Submission #412: Distance Learning and Technologies: Opportunities and Challenges .......................1409Manying Qiu

VOLUME 3

Submission #413: Parallel Classrooms: A Case Study of the Interaction between On-line and Face-to-face Teaching............................................................................................................................1415

Kenneth R. MacLeod

Submission #415: An Archetype Pattern Driven Approach to Ontology Development in Health Care Information Systems ...............................................................................................................1421

Wullianallur Raghupathi, Amjad Umar

Submission #417: The Design of One-Sided Triangular Tests for a Proportion .....................................1427Thomas P. McWilliams

Submission #418: Integrated Digital Health Systems Design: A Service-Oriented Soft Systems Methodology....................................................................................................................................1435

Wullianallur Raghupathi, Amjad Umar

Submission #420: The Effect of Motivation and Conflict Escalation on Decision Making: A Vignette Analysis ...........................................................................................................................................1441

Dewey Todd, Craig A. Hill, Peter G. Zhang

Submission #421: An Empirical Investigation of Factors Influencing Web-Based Electronic Commerce Use – A Supply Chain Perspective .........................................................................1447

Carlo A. Mora-Monge, S. Subba Rao, Marvin E. González, Gioconda Quesada, Henry Quesada

Submission #423: Developing a Gap Analysis Instrument to Measure Perception Differences in Globally Dispersed Software Teams: A Narrative.............................................................1453

Richard W. Egan, Jerry Fjermestad, Marilyn Tremaine, S. Roxanne Hiltz, Allen E. Milewski, Suling Zhang, Lori Watrous-deVersterre

Submission #425: The Impact of Virtual Queues for Amusement Parks.................................................1472Heather Lutz

Submission #426: The Electrical Utility Industry: A Study of Ecological and Technical Tradeoffs ........................................................................................................................................................1478

Joseph Sarkis, James Cordeiro

Submission #427: Economic Design of On-Line Inspection Procedures with Directional Information....................................................................................................................................................1484

Young H. Chun

Submission #428: Perceptions of Security and Privacy When Using Mobile Communication Systems...............................................................................................................................1490

Cheon-Pyo Lee, Xin Luo, Merrill Warkentin

Submission #430: The Impact of RFID-based Traceability System on Perceived Competitive Advantage in the Food Industry.............................................................................................1496

Yumi Park, Cheon-Pyo Lee

Submission #432: A Policy-based Access Control Mechanism for RFID Information Services...........................................................................................................................................................1502

Zang Li, Chao-Hsien Chu, Wen Yao

Submission #433: Analysis After Output II - Decision Trees ....................................................................1508Kenneth R. MacLeod

Submission #434: Leveraging Complex Event Processing for RFID Applications: A Case Study in Hospitals .........................................................................................................................................1514

Wen Yao, Chao-Hsien Chu, Zang Li, Tracy Mullen

Submission #437: Focus on Function: Assessing Information and Communication Technology in Order to Create Value in the Lodging Industry ................................................................1520

Daniel T. Norris, Daniel J. Connolly

Submission #438: An Analysis of Activity-Based Costing Project Implementations ..............................1526H. Michael Chung, M. B. Khan

Submission #439: Winning Back Trust in E-Business ...............................................................................1532Anil Singh, Aakash Taneja, George A. Mangalaraj

Submission #440: Price Discounts for Increased Profitability Under Partial Backordering .................1538David W. Pentico, Matthew J. Drake

Submission #441: Empirical Evidence of RFID Impacts on Supply Chain Performance ......................1544John K. Visich, Suhong Li, Basheer M. Khumawala, Pedro M. Reyes

Submission #442: Combining Active Learning Techniques and Productivity Projects to Improve Student Performance in Production and Operations Management Classes: An Exploratory Study .........................................................................................................................................1550

Queen E Booker, Claudia H. Pragman, Fred L. Kitchens, Carl M. Rebman Jr.

Submission #443: Schedule Stability’s Moderating Effects on the Impact of Manufacturing Flexibility .......................................................................................................................................................1556

Gregory D. DeYong, Kyle Cattani, Barbara B. Flynn, F. Robert Jacobs

Submission #445: IS Outsourcing: Its Quality and Risk Issues ................................................................1562David C. Chou, Amy Y. Chou

Submission #446: Establishing the Need for Measurement Invariance in Information Systems Research: A Step-By-Step Example Using Technology Acceptance Research .........................1568

Michael E. Ellis, Miguel I. Aguirre-Urreta, Wenying N. Sun, George M. Marakas

Submission #448: Effective Knowledge Management in Collaborative Software Development ..................................................................................................................................................1574

Mojgan Mohtashami, Fadi P. Deek

Submission #449: the Key Antecedents of Service Offshore Outsourcing: Research Model Derived from Outsourcing Literatures .......................................................................................................1589

Mark Yang, Jeen-Su Lim

Submission #450: Structuration of E-Business: Virtual Organizational Transformation......................1595James J. Lee, Pairin Katerattanakul, Ted Lee, Bandula Jayatilaka, Soongoo Hong, Ben B. Kim

Submission #451: Uncovering Volatility Persistence in the Japanese Government Bond Futures Market Using High-frequency Returns.........................................................................................1601

Weihua Shi

Submission #452: Performance Consequences of Supplier Certification.................................................1607Richard Martin, Alan Cannon

Submission #457: Online Social Networks: Why Privacy is a Thing of the Past .....................................1613Aaron M. French, Merrill Warkentin

Submission #458: The Paradoxical Effects of Feedback and Reward on Decision Performance ..................................................................................................................................................1619

Siew H. Chan, D. Veena Parboteeah, Steve Sutton, Lee J. Yao

Submission #460: Assessment of Decision Factors That Affect Forecasting Accuracy In Revenue Management...................................................................................................................................1625

Leslie M. Bobb, Emre A. Veral

Submission #461: Reducing Load Damages in Supply Chain Strategy: A Case Study ..........................1631Ike C. Ehie

Submission #462: The Roles of Advanced Manufacturing Technologies Usage in Mediating Supplier Integration and Manufacturing Competitive Capabilities Relationship ..................................1645

Oanh T.K. Tran, Paul C. Hong

Submission #464: Implementing a Project Management Office (PMO) at the F&L Childrenswear Distribution Center .............................................................................................................1651

Catherine T. Fitzgerald, Bingguang Li, Miles Davis

Submission #465: A Comparison of Four Methods for Forecasting Lumpy Demand ............................1657Somnath Mukhopadhyay, Adriano O. Solis, Rafael Gutierrez

Submission #466: Controlling Computer Use Behaviors Through Provisioning Systems: When All Else Fails!......................................................................................................................................1663

Gregory Earl Truman

Submission #467: Factors Affecting the use of WebCT by Professors in the Dillard College of Business Administration at Midwestern State University .....................................................................1672

Jermaine J. Jean-Pierre, Charles R. Johnston

Submission #469: Clinic No-Shows and Overbooking: Reflections and New Directions in Appointment Yield Management.................................................................................................................1678

Linda R. LaGanga, Stephen Lawrence

Submission #470: A Customer Driven Curriculum for International Business Major ..........................1684Marvin E. González, Gioconda Quesada, James D. Mueller, Rene Mueller

Submission #473: A Service Oriented Architecture for Improving E-Business Competitiveness.............................................................................................................................................1690

Fen Wang, Xinbao Wang

Submission #474: Socio-Organizational Aspects of Information Systems Security: A Review ............................................................................................................................................................1696

Sumana Sharma, Long Li, Manoj Thomas

Submission #475: Offshore Systems Development: Factors Affecting Success .......................................1702Gerald R. DeHondt II, Deborah Knapp

Submission #476: Business Value of IS Security Quality: The Effect of Data Breaches on the Market Value Firms ...............................................................................................................................1708

Andrew S. Borchers, Sung-Hee Park, Jeffery S. Smith

Submission #477: The Role of Power in Service Quality, Purchase Intentions and Purchase Actions............................................................................................................................................................1714

Daisy Wang, Suresh K. Tadisina

Submission #478: E-file Adoption: The Impact of Diffusion Innovation and Online Trust ...................1720Lemuria D. Carter, Ludwig Christian Schaupp

Submission #480: Applying a Modified Delphi Approach to Determine the Current State of the Concept of Knowledge........................................................................................................................1726

Jean-Baptiste Faucher, André M. Everett

Submission #483: A Pure Integer Programming Strategy with Aggressive Solution Space Reduction for Strategic Lot Size Optimization with Multiple Parallel and Serial Workstations..................................................................................................................................................1732

Lars F. Maaseidvaag, Thomas Knowles

Submission #485: An Extensible and Configurable Course Management System Design with Content Sharing, Quality Control, and Creative Incentive ..............................................................1738

Michael Y. Yuan, Roger Williams

Submission #487: Knowledge-Base Architecture for Models Translation ...............................................1744Paul Weist, Omar F. El-Gayar, Surendra Sarnikar

Submission #488: Bridging Human Resource Management and Operations Management: HRM Practices, Workforce Agility and Plant Performance .....................................................................1750

Rajeev Sawhney, Christopher J. Piper

Submission #489: How Duration of Wait, Provision of Explanation, and Service Process Stage, Impact Perception of Waiting Time and Service Evaluation? .......................................................1756

Teresa K. Betts, Suresh K. Tadisina

Submission #490: Supply Chain Coordination with Warranty for Additive Demand............................1762Wan-ting Hu

Submission #491: An Ontology-Based Approach for Representing Decision Models: Prospects and Limitations ............................................................................................................................1768

Omar F. El-Gayar, Amit Deokar, Nazim Taskin, Ruba Aljafari

Submission #492: Sensitivity Analysis of the MSAE Regression Result: Post-optimality Analysis of the LHS Coefficients..................................................................................................................1774

John F. Wellington

Submission #493: Can Students Pass the Test: Should We Use Student Subjects in Operations Management Research..............................................................................................................1780

Xiaowen Huang, Thomas F. Gattiker, Joshua L. Schwarz

Submission #494: Modeling the Benefits of Drop-Shipping in a Supply Chain with Price-Dependent Demand .......................................................................................................................................1786

Yunfang Feng, Wei-yu K. Chiang

Submission #495: Pricing Strategy of Property Rights on Virtual Good in Second Life........................1792Dan Ke, Li Chen

Submission #496: Throughput Time Distortion on Quality Variability and Quality Loss in a Supply Chain ..............................................................................................................................................1798

Zhen Li, Richard E. White

Submission #497: Five-Step Sequence for Successful Projects in Teaching Lean Production ...............1803Farouq A. Alhourani

Submission #498: Success Factors in Production Outsourcing: A Conceptual Foundation...................1809Mary J. Meixell, George N. Kenyon

Submission #499: On the Solution of a Discrete Bilevel Programming Problem in Biofuel Production......................................................................................................................................................1815

Xiangrong Liu, Hande Benson

Submission #501: Determining an Individual’s Concept of Privacy ........................................................1821Tabitha L. James, Jennifer L. Ziegelmayer, Quinton J. Nottingham

Submission #502: The Effects of Human Resource Management, Manufacturing and Marketing Strategies on Competitive Strategy and Firm Performance in an Emerging Economy: A Comparative Analysis of Family and Nonfamily Firms ......................................................1827

Kwasi Amoako-Gyampaha, Moses Acquaah, Jayanth M. Jayaram

Submission #504: A Case Study of Service Oriented Architecture Implementation and Governance ....................................................................................................................................................1833

Alexander Coppola, Suhong Li

Submission #505: Cross-Training Productivity and Robustness in Labor Scheduling Environments ................................................................................................................................................1839

Fred F. Easton

Submission #507: A Cross-Cultural Examination of Consumer Wait Time Perception: Russia and the USA.......................................................................................................................................1845

Kristie K. Seawright, Scott E. Sampson, Benjamin Wanamaker

Submission #509: How Personality Affects Time Control Over E-Mail Use: The Mediating Process............................................................................................................................................................1851

Eugenia Y. Huang, Sheng Wei Lin

Submission #510: Monte Carlo Simulation of Stochastic Transition Times in a Single-line, Multi-product Dairy For Projection of Efficient Safety Stock Levels ......................................................1857

Virginia M. Miori, Brian W. Segulin

Submission #511: On Extending Critical Chain: A Model for Managing Projects Proactively .....................................................................................................................................................1863

Atul Agarwal, Andrew S. Borchers

Submission #512: Integer Solutions to the Newsvendor Problem with Pricing: Rounding Errors and Comparison with a Discrete-Solution Model ..........................................................................1869

Craig M. Sorochuk, John Wilson

Submission #513: What Do Course Evaluations Tell Us? .........................................................................1875Patti Collett

Submission #514: Collaborating College IT Education with High Schools: An Empirical Study...............................................................................................................................................................1885

Thomas Rienzo, Bernard Han

Submission #516: How E-Market Can Help New Businesses: Empirical Analysis of Its Benefits and Challenges ................................................................................................................................1892

Dothang Truong, Mohammad Bhuiyan

Submission #518: Organizational Slack and IT Innovation Adoption in SMEs......................................1898Jaume Franquesa, Alan A. Brandyberry

Submission #520: Level Scheduling of Large Composite Parts ................................................................1904Christopher Kelly, Eric O. Olsen, Manocher Djassemi

Submission #522: Performance of Virtual Teams in Globally Distributed Software Development: The Mediating Role of Leadership......................................................................................1910

Ashraf Shirani

Submission #523: An Balanced Scorecard Prototype in a State Department of Transportation ..............................................................................................................................................1916

Bih Ru Lea, David Hall

Submission #524: Improving Student Learning with Individualized Homework Assignments ...................................................................................................................................................1922

Victor L. Berardi

Submission #525: Development of a Value Increasing Model for Mobile Learning ...............................1926June Wei, Binshan Lin

Submission #527: Teaching Statistical Process Control Charts: “Beat the Experts” Prediction Exercise........................................................................................................................................1932

Stephen Hill

Submission #528: Total Compensation of Information Technology Managers.......................................1938Lai C. Liu, Kai Koong, Binshan Lin

Submission #529: Wearable Computing as Next Interaction Technology and Its Value for Virtual Team .................................................................................................................................................1944

Jongtae Yu, Chengqi Guo

Submission #530: Comparing Outsourcing Options of Software Development Projects Using Analytical Hierarchical Process ........................................................................................................1950

Godwin J. Udo, Peeter J. Kirs, Kallol K. Bagchi

Submission #531: Optimal Design of Online Auctions: A Critical Review of Existing Literature .......................................................................................................................................................1956

Zhen Li, Ching-Chung Kuo

Submission #532: Implementation of Virtulaization in the Enterprise ....................................................1961Edward T. Chen

Submission #533: Factors Affecting e-mail Usage: An Empirical Study .................................................1967Solomon O. Ogara

Submission #538: Flexible Grading: An Analysis of Student Preferences for Grading Purposes .........................................................................................................................................................1973

Sharon Ford, Lisa Sandifer, Jennifer L. Ziegelmayer

Submission #541: Wildfires Plus Rain Equals Erosion: How Are These Disaster Losses Treated for Tax Purposes? ...........................................................................................................................1979

Steven Gill, Nathan Oestreich, James E. Williamson

Submission #542: Mono-Measurement of Qualitative Constructs............................................................1985Bijan Mashaw

Submission #543: The Effect of Global Manufacturing Competitive Factors on Global Manufacturing Efficiencies ..........................................................................................................................1991

Dennis Krumwiede, Artur Swierczek, Teri Peterson

Submission #544: A Holistic Approach in Implementing and Sustaining TQM Programs ...................1997Pui-Mun Lee

Submission #545: The Status of Entrepreneurship Education in Colleges and Universities in Sub-Saharan Africa ..................................................................................................................................2003

Jean Kabongo

Submission #546: The Impact of Magazine Credibility and the Degree of Information Processing on Advertising Effectiveness .....................................................................................................2009

Sung-Woo Bae, Hae-Yeon Choi

Submission #548: Span of Integration and Firm Performance.................................................................2015Vijay R. Kannan, Keah Choon Tan

Submission #550: Estimating the Future Rate of Poissson Events after Removing Certain Variables: Applications to Software Reliability .........................................................................................2021

Matthew D. Lindsey, Robert J. Pavur, Kellie Keeling

Submission #553: A Conceptual Assessment of Absorptive Capacity through the Lens of Diversity .........................................................................................................................................................2027

Willie Edward Hopkins, Michael A. Gross, Shirley A. Hopkins

Submission #554: Strategies for Learning: Reconceptualizing the Strategy-Environment-Performance Relationship Through a Knowledge-Based Perspective .....................................................2033

Vishnu V. Vinekar

Submission #558: Using a Virtual World to Provide Real World Decision Support ..............................2039Daniel J. Power, Susan Wurtz

Submission #559: What Do Convention Managers Really Need to Know?: A Qualitative Analysis. .........................................................................................................................................................2045

Kelly V. Phelan

Submission #568: Towards a Framework of Code Familiarity and Students’ Ethical Decision Making in E-Learning Programs .................................................................................................2051

Michelle Ramim

Submission #574: E-Commerce Policies and Customer Privacy: Revisit 2005-2007 ..............................2057Mayur S. Desai, Kiran J. Desai

Submission #577: Towards an Implementation Success Model of a Centralized Identification System at a NASA Center.....................................................................................................2063

Yair Levy, Theon L. Danet

Submission #581: The Influence of Supplier Development on Buyer-supplier Relationships................2069Carol Prahinski, W. C. Benton, Ying Fan

Submission #595: The Effect of Information Technology Steering Committees on Perceived IT Management Sophistication in Hotels ..................................................................................2075

Cihan Cobanoglu, Baker M. Ayoun, Daniel J. Connolly

Submission #615: A Model for Scheduling Projects Under Penalty and Reward Arrangements ................................................................................................................................................2081

Joel Jolayemi

Submission #631: A Model for E-Collaboration in the Supply Chain......................................................2087Hulya Julie Yazici, Elias T. Kirche, Walter Rodriguez, Dahai Guo

Submission #963: Strategies for Removal of the Federal Budget Deficit and Payoff of the National Debt: Analytical and Simulation Studies.....................................................................................2093

James R. Burns, Balaji Janamanchi, Andrew Wolfe

Submission #1074: Complementary Implementation of Mass Customization Practices: Evidence from Chinese Manufacturers.......................................................................................................2099

Yinan Qis, Min Zhang, Xiande Zhao

Submission #1087: A Multiple Criteria Approach to Assigning Classes for an Executive MBA Program ...............................................................................................................................................2105

Ronald Klimberg, Kevin J. Boyle, Anthony Costanzo, Gerard Campagna, Christopher Matthews

Submission #1089: Evaluation of Individual Contributions to Executive MBA Team Performance Using Analytic Hierarchy Process ........................................................................................2110

Virginia M. Miori, Ronald Dufresne

Submission #1105: Evaluation of Three Techniques of Parameter Estimation.......................................2116Kenneth Lawrence, Sheila M. Lawrence

Author Index