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demystifying the content question brian gardner [email protected]

350-Content is Kingv1

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demystifying the content

questionbrian [email protected]

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“Telling a story in front of moving traffic is never easy, but “less-is-more” 

approach doesn ̓   t waste time and encourages the viewer to actively 

move to the next stage of engagement. What happens next is even 

more important than the hook. The customer has chosen to invest time in you. Now you have to deliver.” 

creating compelling content

Paul Flanigan

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  Resellers, Account Managers, System Engineers—even content 

creators—are mystified by questions regarding the planning, creation,

management, and deployment of digital signage content 

demystifying the content question

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demystifying the content question

  The question of content—strategy, creation, and management—is

largely a function of marketers/content owners

  Marketers speak a much different language and have a different set 

of requirement than that of technical decision makers

  Addressing these needs can be critical in circumstances wherefunding is derived from marketing budgets

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demystifying the content question

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creating compelling content  The questions of content—that is

the business and marketing

objectives that drive content

expression—inform technology

decisions The proper balance of both

technology

and content is necessary to

successfully attain goals  Creative expression must account

for technology and infrastructureavailable

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creating compelling content

  Digital signage must be treated as aworthy component of the digitalmarketing mix

  Advent of the Web= very little standards & bestpractices= unintuitive, unimaginative sites

  The creative execution and strategyfor digital signage must not follow

this pattern!

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relevant content experiences

“A picture is worth

a thousand words”

If—and only if—it isthe right picture 

in the right place 

at the right time 

to the right people 

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the right picture

  A function of understandingaudiences/personas—wants,needs, and how, when andwhere they consume content

  Analyze how your companyas a brand is presentlycommunicating to yourcustomers, employees—online, in store

  Attain an overarching businessobjective the signage solutionneeds to achieve

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the right place

  Placement and orientation of digitalsignage is influenced by several

factors:-  Audience traffic patterns-  Line of site and viewing

radius available-  Performance objectives:

e.g. inform, educate, increasetraffic, increase sales

-  Infrastructure and networkcapabilities

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other important considerations

  Size and and orientation matters

  Just as the height, angle, and size of static billboards on the sides of 

freeways are adjusted to provide maximum viewing time and impact

based on traffic flow, the same strategy applies in digital signage

  Content expression can be perceived negatively if too large, small, out of sync, or inappropriate with it environment.

  You get what you pay for 

  Creating relevant, engaging and effective content for digital signage is

based on the same principles that influence the quality of other creative

communications: time, budget, and media/technology availability

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what you should know about content providers

  Not all are the same

  Most do not understand the technology nuances

of signage platforms, their full range of 

capabilities, and how to advantage them

  Many do not have established best practices for 

creating content for digital signage

  Traditional advertising agencies, even those with

digital/interactive departments can create video

and other content, but may not know how to

optimize it for DMS delivery

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1.  What DMM, DMP, DMD, DME, MXE, etc. stand for2.  How to work with and optimize multiple video

formats/types3.  A breadth and depth of experience working with

Flash4.  Experience creating on-screen, digital experiences

—the broader the experience the better 

5.  Web development standards6.  That creating content is much more than deploying

pretty pictures and “cool” animations

what your content partners should know

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why including a content partner is critical  Content success = technology $$  Understands the language and concerns of marketers

and business decision makers  Understands the nuances of DMS and the power and

possibilities across Cisco solutions  Can answer the critical questions of content  Can complete the total investment picture / return on

digital investment (RODI)

  Provides resellers complete digital signage solution

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content partner-ideal profile 

  Web, Marketing, & Digital Signage expertise  Content strategy & methodology  In-house content designers

  HTML, Javascript, Flash  Video production capabilities

  Pre/post production capabilities  How to create, compress, and edit video for DMS

 Can complete the total investment picture / return on digitalinvestment.

  References and financial stability

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resources

visit: http://www.ciscoet.com

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thank you!