(302) IT STARTS FROM THE TOP: A JOURNEY TO THE CSD SIGNATURE LINESHARI NECHELES, DIRECTOR OF INFORMATION TECHNOLOGY, LEWIS PAPER

HOUSEKEEPING

✓CHECK IN

✓SURVEY

ME?A FACTS USER SINCE 1993, I HAVE HELD VARIOUS POSITIONS WITHIN MY CAREER

AT LEWIS PAPER---RANGING FROM STAFF ACCOUNTANT, DIRECTOR OF H.R. TO MY

CURRENT POSITION AS THE DIRECTOR OF I.T. FOR 25+ YEARS.

WE SELL QUALITY PAPER, ENVELOPES, BREAKROOM, JANITORIAL, PACKAGING, AND

WIDE FORMAT SUPPLIES.

VOLUNTEERISM

• Steering Committee for an Infor Channel Partner’s regional User Group

• TUG

• Network Groups’ Board Member

• FACTS

• Storefront

• Board Member

• Infor’s Customer Experience Board representing Distribution

• Infor’s CloudSuite Distribution Strategic Product Council

MY DISCLAIMER

THIS PRESENTATION REFLECTS THE DIRECTION LEWIS MAY TAKE WITH REGARD TO THE PRODUCTS

OR SERVICES DESCRIBED HEREIN, ALL OF WHICH IS SUBJECT TO CHANGE WITHOUT NOTICE. INFOR SALES AND/OR PROJECT MANAGEMENT TEAM, BEWARE!

THIS PRESENTATION IS NOT A COMMITMENT TO A SPECIFIC GO LIVE DATE, AS I.T. PEOPLE

HESITATE TO GIVE ONE, RIGHT??? MANY FACTORS CAN AFFECT LEWIS’S MIGRATION TO THE

CLOUD INVOLVING ANYTHING THAT PLUGS IN OR “EMERGENCY” SITUATIONS THAT ARISE.

THIS PRESENTATION, IN WHOLE OR IN PART, MAY NOT BE INCORPORATED INTO ANY AGREEMENT.

I WILL NOT DISCUSS NEGOTIATION OR PRICING, EVEN AFTER CONSUMPTION OF CERTAIN

LIBATIONS OR LACK OF SLEEP, THEREOF.

INFOR, ABSOLUTELY, EXPRESSLY DISCLAIMS ANY LIABILITY WITH RESPECT TO THIS PRESENTATION.

MY JOURNEY

TOP RECOMMENDATIONS FOR A WIN-WIN!• Bring key executives to local Roadshows, Inforum and TUG Connects

conferences and events. Exchange ideas, and engage during Conference. If

not in attendance, live text, and meet upon return.

• Mantra: “No mods!” Challenge Pre-Sales Engineering Team with top

modifications. Is it part of CSD base?

• Network everywhere---escalator!

• Sign up for Webinars. Host in Conference Room. Invite Executive

Management. Watch recording later! YouTube.

• Opportunity to evaluate best practices.

RECOMMENDATIONS CONT’D.• Work with Sales Team. Share who final decision-maker is. Assist with ROI---

Sales Benefit, Margin Benefit, Inventory’s Cost to Carry, Operational

Efficiency Benefit.

• Discover and Demo with key personnel that are SME’s.

• Prep Vendors---esp. bank and audit firm.

• Improve infrastructure regarding Communications (speed!), Hardware

(audio for training!), and Personnel shortages (esp. in I.T.!).

• Need to attract that next generation of workers!

SELF-TEACHING RESOURCES

• User Communities

• TUG

• Channel Partner

• Infor

• Industry

• Vertical

• Trade Associations

SUBJECT: THE MODERNIZATION OF OUR DISTRIBUTION SOFTWARE

"ONE REASON PEOPLE RESIST CHANGE IS BECAUSE THEY FOCUS ON WHAT THEY HAVE TO GIVE UP INSTEAD OF WHAT THEY HAVE TO GAIN.” --- RICK GODWIN

THIS PLANE IS LEAVING WITH OR W/O YOU…

THANK YOU FOR YOUR TIME!