1
nilakshi.sharma@timesgroup.com T elecommunications in India has evolved rapidly and consistently over the last decade or two. And in the process has transformed the landscape of India in many obvious and not so obvious ways. In turn the growing consumer utilisation of telecom services across platforms and functions - from social media to gaming, from e-commerce and e-healthcare to everyday needs such as utilising cab services via apps - is consistently driving the demand for increasing amounts of high speed internet access. In recent years the proliferation of low cost smartphones and devices has only increased the pace at which consumer demand for high speed internet access, especially on the go, is increasing. Equally, the consumers are also focusing on quality of services being offered; thus the telecom sector is facing simultaneously a surge in quantitative and qualitative demand. This in turn means that the telecom operators need to continuously upgrade their network infrastructure and introduce newer technologies like 4G to enable faster data networks. The challenge for the service providers, on the other hand, is with regards to business models that will enable them to grow and monetize the new opportunities. The initial growth of the telecom sector was predicated upon the growth of voice based services with messages, ring tones, etc., being offered as value add ons. But with the development of apps that offer many of these services free of cost that model no longer offers any significant growth. Data services are the next, imperative evolutionary step for the telecom services in terms of business growth. Thus the rollout of 4G services becomes important for both consumers and the service providers. Some telecom operators have already announced their rollout of the 4G services and others are set to follow suit in the near future. With the rollout of 4G services imminent the question many ask is what will be the impact on both, the telecom services on offer to the consumer and the virtual landscape of India. And this is a conversation that is taking place against the backdrop of the Prime Minister's avowed aim of making a 'Digital India' a functional reality within the foreseeable near future. Keeping in mind the business growth potential for the telecom sector; the potential for a virtual, e- governance format and technological evolution as an imperative; The Economic Times in association with the Global Group organised a panel discussion via the ET Knowledge Forum to discuss these issues and more with a focus on "LTE/4G: The Next Wave of Telecom Growth In India". Here stakeholders and industry experts came together to discuss many of the issues and concerns centred around 4G. Moderated by Shivani Muthanna, Anchor, ET Now, the distinguished panel consisted of Vimal Wakhlu, CMD, Telecommunications Consultants India Limited (a Government of India enterprise); Arvind Bali, Director & CEO, Videocon Telecom; Ashwani K. Khillan, Chief Technology Officer, MTS India; and Prashant Singhal, Partner, Assurance Telecom Sector Leader - EY (India). DETERRENTS & DRIVERS The session began with a welcome note, delivered by T.K. Arun, Editor- Opinion, that focused on the nature of the need for mass availability of wireless broadband services in India. Contrary to lazy perception, wireless broadband is not an elitist luxury. In fact its mass availability can serve as a tool of empowerment for millions across India, especially in the rural sector. Widespread wireless connectivity also has the potential to revolutionise sectors such as health care and governance. It has already begun to change the commercial landscape with the rapid growth of e- commerce in India. Of course the mass availability of wireless broadband in India has to contend with a couple of factors; with infrastructure and pricing being the two most important. Ultimately, the widespread availability of seamless connectivity is perhaps dependant upon a business model that allows for thin margins but a very high volume. But how do we get there? What are obstacles? What are the drivers? According to Arvind Bali, "the first and foremost deterrent is the quantum of Spectrum which is required. Spectrum in India is very expensive and ability is also an issue. The three key elements for launching 4G service are Spectrum, Infrastructure and device eco-system." The Device eco-system in India is already well developed and while pricing might be an issue the forthcoming availability of devices priced in the 100 dollars segment should be a game changers. From the perspective of service providers there is, however, an important reality to be pointed out. Ashwani K. Khillan summed the situation concisely in stating that the rollout of 4G would be a part of the continuum. Again it is important to realise that what really changes is the speed of the services not the fundamentals of the tasks performed with those services. The important point that he stressed was that firstly, the adoption of 4G is a slow evolution, not an overnight revolution. And most importantly that it did not mean a disruption of the 3G eco-system. In any case, as he pertinently pointed out; the quantum of the eco-system today is geared for 3G. With the introduction of 4G the eco-system will also have to adapt to 4G requirements and potential. Prashant Singhal agreed with the assessment of 4G as a natural evolution. "You have to," he pointed out, "go through the stages of evolution, 4G is nothing but faster data access. The speeds are bigger and better than 3G but there is no market in the world where 3G has been overtaken by 4G or scaled down with the introduction of 4G." DIGITISING INDIA The achievement of the Prime Minister's vision of a digital India is predicated upon the availability of wireless broadband services across the approximately six lakh villages across India. That poses a significant infrastructural challenge for the telecom sector. The first and foremost challenge is backhaul. The second, of course, is course power. With many villages not on the power grid and others enjoying a very patchy and meagre supply of power, providing broadband connectivity seems a huge challenge. It is here that government has a vital role to play. Without active government participation the infrastructural inadequacies are a significant obstacle. But Vimal Wakhlu points to the government initiatives that promise to help overcome these obstacles. These include helping with Backhaul and also becoming a major client of the services themselves through the adoption of various e-governance initiatives and the development of initiatives in sectors such as healthcare where there huge potential. The key takeaway at the end of the discussion was that ultimately the rollout of 4G services is a natural progression but at the same time is does pose significant challenges that can be overcome in two ways. The first is the potential offered by the co-operation between the telecom sector and the government objectives of achieving e-governance and e-empowerment. The second challenge is for the telecom service providers to evolve new business models that allow them to provide mass connectivity while remaining financially viable. And it seems that both are possible pointing towards a better, more e-empowered India. A CONSUMER CONNECT INITIATIVE QUOTE UNQUOTE Backhaul, laying fibre in India, the cost, the break- downs, etc., are challenges that impact the 4G rollout. The most important factor, however, is the ROI. From that perspective it is perhaps too early for most companies to really commit to invest. Experience shows that it takes approximately three years for services to become mass usable like in the case of 3G. The challenge then for companies is to keep investing their resources during this gestation period. We should see the arrival of 4G not as a disconnect but as the evolution of the network. Just as we moved from 2G to 3G similarly we are now adopt- ing 4G. Certainly, the quality of serv- ices being offered by 4G may increase. If we believe that we are going to get 600 million sub- scribers or broad- band connections by 2020 it is important and paramount that both technologies co-exist. 4G is going to provide broadband con- nectivity at home, nomadic use is going to replace dongles. 3G is going to be more like wireless, smartphone, handset, on the mobile, on the go serv- ice. So both 3G and 4G will co-exist. The major chal- lenges in the tele- com sector is the backhaul but the government has already initiated the National Opti- cal Fibre Network which ensures a minimum band- width of 100mbps to 2.5 lakh villages in the first phase and subsequently to the remaining 4 lakh villages. The second is the initiation of GUN - Government User Network. Both of these initiatives will make the 4G deployment commercially viable. Arvind Bali Director & CEO, Videocon Telecom Ashwani K. Khillan Chief Technology Officer, MTS India Prashant Singhal Partner, Assurance Telecom Sector Leader - EY (India) Vimal Wakhlu CMD, Telecommuni- cations Consultants India Limited (a Government of India enterprise) rahul.siddhu@timesgroup.com N oida resident Arvind no longer complains about his long commuting hours, as he can enjoy the high speed benefits of 4G on his mobile. Now he can watch movies, play games, download movies from torrent and have video calls, all this while on the move and commuting between his residence and Green Park office. "Now while in Metro I can have my 'Me Time' and do a lot of activities," says Arvind, who is one of many mobile users fast switching to 4G Internet, despite not so friendly price. WHAT IS 4G: 4G wireless Internet service is four to ten times faster than 3G networks. The latter offers download speeds of 600 kilobits per second (kbps) up to 1.4 megabits per second (mbps), with bursts up to 3.1 mbps. Whereas 4G has average download speeds between 3 mbps and 6 mbps, with bursts up to 10 mbps. Oops! Confusing? Let me simplify it for you. If you are using Whatsapp on your 3G network then while receiving a picture you can see a circular which informs you of the download in terms of speed. But on 4G the download time will be reduced to zero. It will be like moving an image from one folder to another folder with no download time. When you are sending picture on mobile the speed of upload will be applied which is estimated at 5 MB or less than 20 seconds to upload the image. When the user receives the image on his phone, the download speed is expected to be 11 Mb or less than 10 seconds to download the image. Personally, the benefit I see is that the price of 3G will drop significantly as telecom companies try to promote 4G which means 3G speed will become as slow as 2G, so you will have no choice but to upgrade to 4G if you like speed. But for students it will be a treat who enjoy speed but at the price of 2G. GOTCHA: 4G promises of speed up to 40 MB, but even in the USA the telecom providers have been providing 11 MB download and 5 MB upload, so India is a different story. The telecom promise of 4G is going to be huge but will they be able to deliver? I guess not. We have not achieved the maximum in 3G yet. 4G is still a dream. I guess when 4G happens then we will achieve our dream of full 3G. The benefit of 3G and 4G is primarily to users who prefer to work on mobiles, want to watch videos on the go and do conferencing on the go, in short, do all that you see in Samsung ads. 5G ON CARD: No country in the world has 5G technology while some companies claim to have tested 5G technology. There have been claims by companies that 5G technology will be in place by 2020. The versions of technology 2G, 3G, etc., are labelled on the basis of the internet speed they offer on mobile devices. Technology experts believe 5G technology will enable people to have a fibre network like user experience on a wireless connection. It can provide speed of 10 gigabit per second internet speed, which is 100 times faster than the mobile technology used these days. The Indian government has started process to "constitute joint working group" to work in the area of 4G and 5G. The Promise & Potential of 4G Mass wireless connectivity brings with it the potential for connecting and empowering millions of Indians, especially across rural India but there are challenges in the adoption of 4G Catch the coverage of the ETIG Knowledge Forum on ET NOW on November 1, 2014 at 11:00 a.m. and repeat telecast on November 2, 2014 at 6:30 p.m. FROM LEFT TO RIGHT: Prashant Singhal, Vimal Wakhlu, Shivani Muthanna, Arvind Bali, and Ashwani K. Khillan E-empowerment: HONG KONG - Global rank: 1 Internet Speed: 49.2 Mbps SOUTH KOREA - Global rank: 2 Internet Speed: 46.9 Mbps JAPAN - Global rank: 3 Internet Speed: 40.5 Mbps ROMANIA - Global rank: 4 Internet Speed: 38.6 Mbps LATVIA - Global rank: 5 Internet Speed: 33.5 Mbps SWITZERLAND - Global rank: 6 Internet Speed: 29.9 Mbps BELGIUM - Global rank: 7 Internet Speed: 29.5 Mbps SINGAPORE - Global rank: 8 Internet Speed: 28.3 Mbps HUNGARY - Global rank: 9 Internet Speed: 28.0 Mbps BULGARIA - Global rank: 10 Internet Speed: 27.9 Mbps UNITED STATES- Global rank: 11 Internet Speed: 27.1 Mbps INDIA - Global rank: 116 Internet Speed: 6.9 Mbps THE BEST INTERNET SPEED CHART LTE, an acronym for Long Term Evolution, commonly marketed as 4G LTE, is a standard for wireless communication of high- speed data for mobile phones and data terminals ? Did you know Get ready for the Fourth Generation The higher internet speeds being promised by 4G are generating a lot of user interest and anticipation. But how much of that is reality and how much mere promise? Read on to get the 4G facts straight Simply put, the versions of technology 2G, 3G, etc., are labelled on the basis of the internet speed they offer on mobile devices THE ECONOMIC TIMES, MUMBAI, THURSDAY, OCTOBER 30, 2014 >> pg 11

30102014 ETMC MP 11 1 COL R2 · handset, on the mobile, on the go serv-ice. So both 3G and 4G will co-exist. The major chal-lenges in the tele-com sector is the backhaul but the government

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Page 1: 30102014 ETMC MP 11 1 COL R2 · handset, on the mobile, on the go serv-ice. So both 3G and 4G will co-exist. The major chal-lenges in the tele-com sector is the backhaul but the government

[email protected]

Telecommunications in India hasevolved rapidly and consistentlyover the last decade or two.And in the process has

transformed the landscape of India inmany obvious and not so obviousways. In turn the growing consumerutilisation of telecom services acrossplatforms and functions - from socialmedia to gaming, from e-commerceand e-healthcare to everyday needssuch as utilising cab services via apps -is consistently driving the demand forincreasing amounts of high speedinternet access. In recent years theproliferation of low cost smartphonesand devices has only increased thepace at which consumer demand forhigh speed internetaccess, especially onthe go, is increasing.Equally, theconsumers are alsofocusing on quality of services beingoffered; thus the telecom sector isfacing simultaneously a surge inquantitative and qualitative demand.This in turn means that the telecomoperators need to continuouslyupgrade their network infrastructureand introduce newer technologies like

4G to enable faster data networks.The challenge for the serviceproviders, on the other hand, is withregards to business models that willenable them to grow and monetizethe new opportunities. The initialgrowth of the telecomsector was predicatedupon the growth of voicebased services withmessages, ring tones,etc., being offered asvalue add ons. But with thedevelopment of apps that offer manyof these services free of cost thatmodel no longer offers any significantgrowth. Data services are the next,imperative evolutionary step for thetelecom services in terms of businessgrowth. Thus the rollout of 4G services

becomes importantfor both consumersand the serviceproviders. Sometelecom operators

have already announced their rolloutof the 4G services and others are setto follow suit in the near future.

With the rollout of 4G servicesimminent the question many ask iswhat will be the impact on both, thetelecom services on offer to theconsumer and the virtual landscape of

India. And this is a conversation that istaking place against the backdrop ofthe Prime Minister's avowed aim ofmaking a 'Digital India' a functionalreality within the foreseeable nearfuture. Keeping in mind the business

growth potential for thetelecom sector; thepotential for a virtual, e-governance format andtechnological evolutionas an imperative; The

Economic Times in association withthe Global Group organised a paneldiscussion via the ET KnowledgeForum to discuss these issues andmore with a focus on "LTE/4G: TheNext Wave of Telecom Growth InIndia". Here stakeholders andindustry experts came together todiscuss many of the issues andconcerns centred around 4G.Moderated by Shivani Muthanna,Anchor, ET Now, the distinguishedpanel consisted of Vimal Wakhlu,CMD, TelecommunicationsConsultants India Limited (aGovernment of India enterprise);Arvind Bali, Director & CEO, VideoconTelecom; Ashwani K. Khillan, ChiefTechnology Officer, MTS India; andPrashant Singhal, Partner, AssuranceTelecom Sector Leader - EY (India).

DETERRENTS & DRIVERSThe session began with a welcomenote, delivered by T.K. Arun, Editor-Opinion, that focused on the nature ofthe need for mass availability ofwireless broadband services in India.Contrary to lazy perception, wirelessbroadband is not an elitist luxury. Infact its mass availability can serve as atool of empowerment for millionsacross India, especially in the ruralsector. Widespread wirelessconnectivity also has the potential torevolutionise sectors such as healthcare and governance. It has alreadybegun to change the commerciallandscape with the rapid growth of e-commerce in India. Of course themass availability of wirelessbroadband in India has to contendwith a couple of factors; withinfrastructure and pricing being thetwo most important. Ultimately, thewidespread availability of seamlessconnectivity is perhaps dependantupon a business model that allows forthin margins but a very high volume.But how do we get there? What areobstacles? What are the drivers?

According to Arvind Bali, "the firstand foremost deterrent is thequantum of Spectrum which isrequired. Spectrum in India is veryexpensive and ability is also an issue.The three key elements for launching4G service are Spectrum, Infrastructureand device eco-system." The Deviceeco-system in India is already welldeveloped and while pricing might bean issue the forthcoming availability ofdevices priced in the 100 dollarssegment should be a game changers.

From the perspective of serviceproviders there is, however, animportant reality to be pointed out.Ashwani K. Khillan summed thesituation concisely in stating that therollout of 4G would be a part of thecontinuum. Again it is important to

realise that what really changes isthe speed of the services not thefundamentals of the tasksperformed with those services. Theimportant point that he stressed wasthat firstly, the adoption of 4G is aslow evolution, not an overnightrevolution. And most importantlythat it did not mean a disruption ofthe 3G eco-system. In any case, ashe pertinently pointed out; thequantum of the eco-system today isgeared for 3G. With the introductionof 4G the eco-system will also haveto adapt to 4G requirements andpotential. Prashant Singhal agreedwith the assessment of 4G as anatural evolution. "You have to," hepointed out, "go through the stagesof evolution, 4G is nothing but fasterdata access. The speeds are biggerand better than 3G but there is nomarket in the world where 3G hasbeen overtaken by 4G or scaleddown with the introduction of 4G."

DIGITISING INDIAThe achievement of the PrimeMinister's vision of a digital India ispredicated upon the availability ofwireless broadband services acrossthe approximately six lakh villagesacross India. That poses a significantinfrastructural challenge for thetelecom sector. The first andforemost challenge is backhaul. Thesecond, of course, is course power.With many villages not on the powergrid and others enjoying a verypatchy and meagre supply of power,providing broadband connectivityseems a huge challenge. It is herethat government has a vital role toplay. Without active governmentparticipation the infrastructuralinadequacies are a significantobstacle. But Vimal Wakhlu points tothe government initiatives thatpromise to help overcome theseobstacles. These include helpingwith Backhaul and also becoming amajor client of the servicesthemselves through the adoption ofvarious e-governance initiatives andthe development of initiatives insectors such as healthcare wherethere huge potential.

The key takeaway at the end of thediscussion was that ultimately therollout of 4G services is a naturalprogression but at the same time isdoes pose significant challenges thatcan be overcome in two ways. Thefirst is the potential offered by theco-operation between the telecomsector and the governmentobjectives of achieving e-governanceand e-empowerment. The secondchallenge is for the telecom serviceproviders to evolve new businessmodels that allow them to providemass connectivity while remainingfinancially viable. And it seems thatboth are possible pointing towards abetter, more e-empowered India.

A CONSUMER CONNECT INITIATIVE

QUOTE UNQUOTEBackhaul, layingfibre in India, thecost, the break-downs, etc., arechallenges thatimpact the 4Grollout. The mostimportant factor,however, is theROI. From thatperspective it isperhaps too early

for most companies to really commit toinvest. Experience shows that it takesapproximately three years for services tobecome mass usable like in the case of3G. The challenge then for companies isto keep investing their resources duringthis gestation period.

We should see thearrival of 4G not asa disconnect butas the evolution ofthe network. Justas we moved from2G to 3G similarlywe are now adopt-ing 4G. Certainly,the quality of serv-ices being offeredby 4G mayincrease.

If we believe thatwe are going to get600 million sub-scribers or broad-band connectionsby 2020 it isimportant andparamount thatboth technologiesco-exist. 4G isgoing to providebroadband con-nectivity at home,nomadic use is

going to replace dongles. 3G is going tobe more like wireless, smartphone,handset, on the mobile, on the go serv-ice. So both 3G and 4G will co-exist.

The major chal-lenges in the tele-com sector is thebackhaul but thegovernment hasalready initiatedthe National Opti-cal Fibre Networkwhich ensures aminimum band-width of 100mbpsto 2.5 lakh villagesin the first phaseand subsequentlyto the remaining 4

lakh villages. The second is the initiationof GUN - Government User Network.Both of these initiatives will make the4G deployment commercially viable.

Arvind BaliDirector & CEO,Videocon Telecom

Ashwani K.KhillanChief Technology Officer, MTS India

PrashantSinghalPartner, AssuranceTelecom SectorLeader - EY (India)

Vimal WakhluCMD, Telecommuni-cations ConsultantsIndia Limited (a Government of Indiaenterprise)

[email protected]

Noida resident Arvind no longercomplains about his longcommuting hours, as he can

enjoy the high speed benefits of 4Gon his mobile. Now he can watchmovies, play games, downloadmovies from torrent and have videocalls, all this while on the move andcommuting between his residenceand Green Park office. "Now while inMetro I can have my 'Me Time' anddo a lot of activities," says Arvind,who is one of many mobile users fastswitching to 4G Internet, despite notso friendly price.

WHAT IS 4G: 4G wirelessInternet service is four to ten timesfaster than 3G networks. The latteroffers download speeds of 600kilobits per second (kbps) up to 1.4megabits per second (mbps), withbursts up to 3.1 mbps. Whereas 4Ghas average download speedsbetween 3 mbps and 6 mbps, withbursts up to 10 mbps. Oops!Confusing? Let me simplify it for you.If you are using Whatsapp on your 3G

network then while receiving apicture you can see a circular whichinforms you of the download in termsof speed. But on 4G the downloadtime will be reduced to zero. It will belike moving an image from one folderto another folder with no downloadtime. When you are sending pictureon mobile the speed of upload willbe applied which is estimated at 5

MB or less than 20 seconds to uploadthe image. When the user receivesthe image on his phone, thedownload speed is expected to be 11

Mb or less than 10 seconds todownload the image. Personally, thebenefit I see is that the price of 3Gwill drop significantly as telecomcompanies try to promote 4G whichmeans 3G speed will become as slowas 2G, so you will have no choice butto upgrade to 4G if you like speed.But for students it will be a treat whoenjoy speed but at the price of 2G.

GOTCHA: 4G promises of speedup to 40 MB, but even in the USA thetelecom providers have beenproviding 11 MB download and 5 MBupload, so India is a different story.The telecom promise of 4G is goingto be huge but will they be able todeliver? I guess not. We have notachieved the maximum in 3G yet. 4Gis still a dream. I guess when 4G

happens then we will achieve ourdream of full 3G. The benefit of 3Gand 4G is primarily to users whoprefer to work on mobiles, want towatch videos on the go and doconferencing on the go, in short, doall that you see in Samsung ads.

5G ON CARD: No country in theworld has 5G technology while somecompanies claim to have tested 5Gtechnology. There have been claimsby companies that 5G technologywill be in place by 2020. The versionsof technology 2G, 3G, etc., arelabelled on the basis of the internetspeed they offer on mobile devices.Technology experts believe 5Gtechnology will enable people tohave a fibre network like userexperience on a wireless connection.It can provide speed of 10 gigabit persecond internet speed, which is 100times faster than the mobiletechnology used these days. TheIndian government has startedprocess to "constitute joint workinggroup" to work in the area of 4G and5G.

The Promise & Potential of 4GMass wireless connectivity brings with it the potential for connectingand empowering millions of Indians, especially across rural India butthere are challenges in the adoption of 4G

Catch the coverage of the ETIGKnowledge Forum on ET NOW on

November 1, 2014 at 11:00 a.m. and repeattelecast on November 2, 2014 at 6:30 p.m.

FROM LEFT TO RIGHT: Prashant Singhal, Vimal Wakhlu, Shivani Muthanna, Arvind Bali, and Ashwani K. Khillan

E-empowerment:

HONG KONG - Global rank: 1Internet Speed: 49.2 Mbps

SOUTH KOREA - Global rank: 2Internet Speed: 46.9 Mbps

JAPAN - Global rank: 3Internet Speed: 40.5 Mbps

ROMANIA - Global rank: 4Internet Speed: 38.6 Mbps

LATVIA - Global rank: 5Internet Speed: 33.5 Mbps

SWITZERLAND - Global rank: 6Internet Speed: 29.9 Mbps

BELGIUM - Global rank: 7Internet Speed: 29.5 Mbps

SINGAPORE - Global rank: 8Internet Speed: 28.3 Mbps

HUNGARY - Global rank: 9Internet Speed: 28.0 Mbps

BULGARIA - Global rank: 10Internet Speed: 27.9 Mbps

UNITED STATES- Global rank: 11Internet Speed: 27.1 Mbps

INDIA - Global rank: 116Internet Speed: 6.9 Mbps

THE BESTINTERNET

SPEED CHART

LTE, an acronym for Long TermEvolution, commonly marketed

as 4G LTE, is a standard forwireless communication of high-

speed data for mobile phonesand data terminals

?Did youknow

Get ready for the Fourth GenerationThe higher internet speeds being promised by 4G are generating a lot of user interest and anticipation. But how

much of that is reality and how much mere promise? Read on to get the 4G facts straight

Simply put, the versions oftechnology 2G,3G,etc.,arelabelled on the basis of theinternet speed they offeron mobile devices

THE ECONOMIC TIMES, MUMBAI, THURSDAY, OCTOBER 30, 2014

>>

pg 11