21256445 Developing Effective Engineering Leadership

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Developing Effective Engineering Leadershipby Ray Morrison and Carl Ericsson

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TabledesmatiresDeveloping Effective Engineering Leadership...................................................................5 Foreword........................................................................................................................................7 Chapter 1: A Company in Crisis.................................................................................................8 1.1 Introduction A scenario of a Company in crisis..........................................................8 1.2 What led up to this position What went wrong?.......................................................12 1.3 How inattention to people problems leads to product problems...............................14 1.4 How greed appears to be tearing companies apart....................................................15 Questions for the reader........................................................................................................17 Chapter 2: The Company History.............................................................................................18 2.1 What is Company history (the body of knowledge)?..................................................18 2.2 How are lessons lost over time?....................................................................................20 2.3 Overemphasis on the bottom line..................................................................................24 2.4 The era of downsizing with cost reductions.................................................................27 2.5 A Companys culture is part of its history.....................................................................29 Questions for the reader........................................................................................................31 Chapter 3: Learning and the Organization .............................................................................32 . 3.1 A Learning organization..................................................................................................32 3.2 What is real in the learning organization?....................................................................33 3.3 What is not real and detracts from a learning organization.......................................37 3.4 Mentoring in the learning organization and the transfer of knowledge....................40 3.5 Education, training and employee development.........................................................42 Questions for the reader........................................................................................................46 Chapter 4: Organizational Leadership.....................................................................................47 4.1 What is the leaders role in developing an organization?..........................................47 4.2 What role does culture play in developing an organizations performance, effectiveness and success?..................................................................................................51 4.3 What does the culture provide members of the organization?.................................54 4.4 What do we believe management provides?...............................................................56 4.5 Mechanism to understand the interaction between management and employees (the motivational pump).........................................................................................................62

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4.6 Establishing the administrative network that really works Integration of project tools and thinking....................................................................................................................64 4.7 Importance of growing your own employees...............................................................65 Questions for the reader........................................................................................................67 Chapter 5: Followership in the Company Culture..................................................................68 5.1 The importance of followership......................................................................................68 5.2 Teamwork as a function of good leadership and followership..................................73 5.3 Establishing a model the leader as a follower..........................................................74 5.4 Effect of good/bad leadership on follower relationship ..............................................78 . Questions for the reader........................................................................................................79 Chapter 6: Process and Engineering.......................................................................................80 6.1 The importance of process.............................................................................................80 6.2 Business process re-engineering only works when applied......................................82 6.3 Taking the time to plan....................................................................................................83 6.4 Are there stakeholders of each action plan for the processes?................................87 6.5 Developing a management plan....................................................................................88 6.6 Process is more than ISO-9000 or similar management plans................................93 Questions for the reader........................................................................................................94 Chapter 7: Company Infrastructure .........................................................................................95 . 7.1 Infrastructure Its importance and development........................................................95 7.2 What is the essential infrastructure?.............................................................................96 7.3 Developing a working infrastructure..............................................................................97 7.4 Repairing a broken infrastructure..................................................................................98 7.5 Components of an effective infrastructure...................................................................99 7.5.1 A healthy human resources system.........................................................................100 7.5.2 A rapid responding purchasing and acquisition system.......................................102 7.5.3 An effective and responsive budgeting and accounting system..........................104 7.5.4 A marketing system and customer relations system that listens to the customer and their needs.....................................................................................................................106 7.5.5 A management team that is concerned about the Company and its people.....107 Questions for the reader......................................................................................................109 Chapter 8: Process, Operations and the Financial Impact ................................................110 . 3

8.1 The financial impact on process and operations.......................................................110 8.2 Direct as against indirect costing and accounting.....................................................113 8.3 Concern for stockholder return as against stakeholder investment and return....117 8.4 The negatives of top management salaries and bonuses a financial indirect cost tragedy....................................................................................................................................119 Questions for the reader......................................................................................................121 Chapter 9: Developing a Flexibility for Change ...................................................................122 . 9.1 Vigilance and preparing for rapid change?................................................................122 9.2 Creating a vision of the change...................................................................................125 9.3 Initiate a preparation for the change...........................................................................126 9.4 Transform the organisation into a learning, changing entity...................................128 9.5 Working with change agents to develop steps to change.......................................129 9.6 Initiate changes in operations to sustain the change...............................................131 Questions for the reader......................................................................................................133 Chapter 10: What is the Ultimate Goal? ...............................................................................134 . 10.1 The ultimate goal maintaining a Company and its integrity...............................134 10.2 Developing a culture that supports corporate history and the learning organization...........................................................................................................................137 10.3 Establishing a followership and leadership development process.......................138 10.4 Process orientation in the corporate culture............................................................140 10.5 Implementing a working infrastructure .....................................................................141 . 10.6 Finance, process and people all co-ordinated. No one item takes precedence 142 10.7 Preparing for your companys future.........................................................................144 References ................................................................................................................................148 .

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Developing Effective Engineering LeadershipRay Morrison and Carl Ericsson