2019 Global Summit Amelia Island, FL · Management ICs Are Not A Dirty Word! Maximizing Transparency in ... experiences in the sourcing industry as they charted their way to company

Breakout Sessions

9:30 to 10:20

Break 10:20 to 10:35

Breakout Sessions

1:00 to 1:50

Breakout Sessions

1:30 to 2:20

Break 1:50 to 2:20 Break 2:20 to 2:35

Breakout Sessions

2:20 to 3:10

Breakout Sessions

2:35 to 3:25

Break 3:10 to 3:25 Break 3:25 to 3:55

Break 4:45 to 5:00

Breakout Sessions

5:00 to 5:50

Executive Dinners

(Invitation Only)

7:00

All Delegate Dinner &

Special Entertainment

7:00 to 9:00

Breakout Sessions

10:35 to 11:25

Break 10:20 to 10:35

Wednesday

April 17

Yoga

6:00 to 7:00

11:25 am to 12:40 pm

Breakout Sessions

10:35 to 11:25

Break 9:00 to 9:30

Breakout Sessions

9:30 to 10:20

Pursuing Elite: The Five Gifts of Elite Achievers

Clint Bruce

Former Navy Seal

8:00 to 9:00

Break 9:00 to 9:30

SIG Advisory Board

Meeting

Invitation Only

9:30 to 11:30

Featured Session

Networking Lunch

Lunch / Featured Session

How do you Buy Smart?

Ask the Experts!

Bank of New York Mellon / Ontala /

Windstream / Sapience Analytics

2019 Global Summit

Amelia Island, FL

AM

Eve

nts

Yoga

6:00 to 7:00

Registration Opens

7:00

Delegate Breakfast

7:30

Featured Session

Fireside Chat on

Women in Procurement

GEP

8:00 to 9:00

Tuesday

April 16

Monday

April 15

Registration Opens

7:00

Delegate Breakfast

7:30

Breakout Sessions

3:55 to 4:45

PM

Eve

nts

SIGInnova

3:00 to 6:00

Breakout Sessions

3:25 to 4:15

Speed Networking and

Taste of Provider

Snacks and Prizes

4:30 to 6:30

Break

ERT Program

11:25 to 4:15

All Delegate Opening Night Reception

7:00

Early Registration

5:00 to 7:30

11:25 am to 12:55 pm

SIGInnova

Sourcing Innovation.

Member Experiences, Best Practices, Award Winning Products

Open to All Buy-side, Invitation-Only for Sell-side

Cumberland A

Early Registration Reception - Check in to Summit |

Photo Shoot for Professional Headshots

Open to All Delegates

Magnolia Foyer

Executive Dinners

By Invitation Only

Onsite Restaurants TBA

Monday April 15

3:00 to 6:00

5:00 to 7:30

7:00

More Details and Registration at: sig.org/summits

9:00 to 9:30

Breakout Session 1 Breakout Session 2 Breakout Session 3 Breakout Session 4

Strategies for Maximizing ROI of

Supply Chain

Risk Management Programs

AI and Machine Learning in

Services Procurement:

So, Did the Game Change?

How Procurement Disruptors are

Changing the Future of Procurement

SIGInnova:

Measuring Innovation's Results and

Innovative Products Review

RapidRatings Allegis Global Solutions ProcureAbility SIGInnova

Magnolia B Magnolia C Magnolia E Magnolia F

10:20 to 10:35


Hardcore Collaboration You Actually

Can Use:

Scenario-Based

Collaborative Negotiating

Mitigate Risk In Your Supply Chain

Through Supplier Relationship

Management

ICs Are Not A Dirty Word!Maximizing Transparency in

Supplier Contracts

Morgan Lewis NTT Security / ConnXus MBO Partners SC&H Group


Breakout Session 9 Breakout Session 10 Breakout Session 11

Enabling Digital Transformation in a

Globally Complex and

Decentralized Organization

Take your Career to the Next LevelCompetencies: Your Circle of Influence

and Becoming a Trusted Advisor

Chevron / GEP

Global Atlantic Financial Company /

Macy's / New York Life Insurance

Company / VSP Global

Zeteo Global

Magnolia B Magnolia C Magnolia E

1:50 to 2:20


Procurement-as-a-Business:

Tips for Building a Customer-Centric

Procurement Capability

Invigorate Strategic Sourcing with Supplier

Relationship Management

True Cost Detective:

Unravel the Mystery of

Your Suppliers' Costs

Art of Procurement S&P Global IHS Markit


3:10 to 3:25


How to Implement a

Successful Remote Talent Strategy

Closing the Opportunity Divide and

Creating a Customized On-Demand

Taskforce for Upskilling Your Workforce

Everything Sourcing Leaders Need to

Know about Customer Experience

Outsourcing in 2019

Toptal LanceSoft Everest Group


4:15 to 4:30

Break

7:00Drinks, Dinner and Networking

Magnolia Lawn & Terrace

Break

3:25 to 4:15

Break

4:30 to 6:30Speed Networking and Provider Showcase: Snacks and Prizes

Amelia Ballroom

Break

10:35 to 11:25

11:25 am to

12:40 pm

Networking Lunch

Amelia Ballroom

PM

Eve

nts

1:00 to 1:50

Executive Roundtable Program

Invitation Only

11:25 am to 4:15 pm

Magnolia D

Break

2:20 to 3:10

Break

Breakout Session Topic Categories

9:30 to 10:20

Breakfast

Amelia Ballroom

8:00 to 9:00

Featured Session

Fireside Chat on Women in Procurement

SIG / GEP

Amelia Ballroom

Tuesday April 16

AM

Eve

nts

6:00Yoga

Beach (Meet in Hotel Lobby)

7:00Summit Registration Opens | Professional Headshots

Amelia Foyer

7:30


Is Sourcing an Art?Leading Through Influence: Getting to Yes

for Projects and Initiatives

How to Manage ALL of your

Contingent Workforce:

A Plan for Reality

Transforming the Dynamics Between

Procurement and IT Leadership

Ivalua Formerly Vail Resorts / Vertafore Beeline CDK Global


10:20 to 10:35


Supplier Diversity: Moving Beyond

Compliance Drive Meaningful Value

Procurement's Leading Role

n Workforce Management

Sourcing Artificial Intelligence: Maximizing

Value and

Avoiding Costly Pitfalls

Understanding Cost Savings

Opportunities in the

Pharmacy Benefit

Supply Chain

The Hackett Group Hays Talent Solutions Mayer Brown Caterpillar / Health Strategy



Next Generation Third Party Risk

Management: Effective Change

Management Strategies

Honesty and Value:

Strategies for Getting the

Best Value from your Legal Relationships

Deep Analytics that Drive Success in

Contingent Labor Programs

The Benefits of Impact Sourcing to

Your Supply Chain

Bank of Canada / Ontala Charles Russell Speechlys LLP PRO UnlimitedGlobal Impact Sourcing Coalition /

Sutherland


2:20 to 2:35


The Sourcing Flux Capacitor:

Using eAuctions to Digitize &

Operationalize the Sourcing Process &

Drive Increased Savings & Transparency

Truth Based Design Will Fund

What You Cannot Afford

Dateline Digitization:

Reporting from the S2P

Transformation Front Lines

Using Data to Transform Outsourcing to

Maximize Value and Drive Cost Savings

Bank of New York Mellon /

Denali - A WNS Company Worldwide Services College Board / Zycus Sapience Analytics


3:25 to 3:55


Enhancing the Value of your Risk and

Supplier Management Process

Is Total Talent Management Viable and

can it be a Competitive Advantage?

What Executives Want: Desired Traits and

Attributes in Professional Candidates

Driving and Measuring Procurement and

Supplier Innovation Value:

6 Years Learning in Minutes

KPMG / Coupa Guidant GlobalPwC / Dentsu Aegis Network /

Westfield Group

Formerly Roche Innovation

Center of Excellence


4:45 to 5:00


Achieving Real Supplier InnovationHow to Break Down Barriers and Build a

Great Procurement Brand

How to Mitigate the Impact of

Duties and Tariffs

Boeing Iron Mountain / The Hackett GroupBlue Tiger International &

National Institute for World Trade

Magnolia B Magnolia C Magnolia EBreak

7:00 to 9:00Drinks, Dinner and Special Entertainment

Amelia Ballroom

PM

Eve

nts

1:30 to 2:20

Break

2:35 to 3:25

Break

3:55 to 4:45

Break

5:00 to 5:50

11:25 am to

12:55 pm

Lunch & Featured Session

How do you Innovate to Buy Smart? Ask the Experts!

Bank of New York Mellon / Windstream / Sapience Analytics / Ontala

Amelia Ballroom

Breakout Session Topic Categories

9:30 to 10:20

Break

10:35 to 11:25

Breakfast

Amelia Ballroom

8:00 to 9:00

Featured Session


Clint Bruce

Amelia Ballroom

Wednesday April 17

AM

Eve

nts

6:00Yoga

Beach (Meet in Hotel Lobby)

7:00Summit Registration Opens | Professional Headshots

Amelia Foyer

7:30

SIG 2019 Spring Executive Summit Additional Information and Updated Schedule at www.sig.org/summits

Sessions added frequently - check back again soon!

Fireside Chat: Women in Procurement

Keynote session with GEP and SIG

Please join the President and Co-Founder of GEP, Neha Desai Shah, and the President and

Chief Executive Officer of SIG, Dawn Tiura, in this fireside chat. They will discuss their own

experiences in the sourcing industry as they charted their way to company presidencies. You

will hear about current efforts to increase the profiles of women in sourcing and how these

women recommend companies better support women in operational and leadership roles.


Keynote session with Clint Bruce. Former Navy Seal.

In any endeavor you can only have one of five outcomes: bad, average, good, excellent,

and elite. If the endeavor is your passion or profession, the only acceptable result is

somewhere between excellent and elite. Clint uses powerful stories and lessons learned as a

highly decorated athlete and member of the elite SEAL Teams to share with the audience:

▪ The difference between "excellent and elite".

▪ That gifting and talent can get you to "excellent" but not "elite".

▪ The psychology and best practices of elite achievers that consistently take them beyond

excellence.

▪ How to use these techniques to become an elite achiever in all aspects of your life.

Pursuit Points:

▪ Balance - Having high ground for hard days.

▪ Curiosity - Finding out, so you are not found out.

▪ Tribalism - Knowing you need something more than you, to do things bigger than you.

▪ Intentionalism - Always remembering to never forget why you started the hard journey.

▪ Authenticity - We all have scars. The bravest share them.

https://www.sig.org/global-summit-spring-2019

http://www.sig.org/summits

SIG 2019 Spring Summit, Amelia Island, FL Session Details

How do you Innovate to Buy Smart? Ask the Experts!

Keynote session with Bank of New York Mellon, Windstream, Ontala and Sapience Analytics

Join this highly interactive session with senior leaders who are driving innovation in their

sourcing organizations including outsourcing transformation, software metering, Lean Six

Sigma adoption and RPA implementation. They will discuss how they are using tools and

technology to buy smart and prioritize corporate goals. This is your chance, as practitioners,

advisors, consultants or providers, to ask these visionaries about how they not only make the

case for innovation, but how they successfully implement, adopt and continuously improve.

You will learn:

▪ Top transformation initiatives/corporate goals are changing the sourcing organizations

▪ Innovation in sourcing can support corporate goals

▪ Tools and technology can be used to change the way a sourcing organization is run

▪ The use of data/big data can facilitate innovation

▪ To buy smart, achieve and measure ROI

SIGInnova combines the collective knowledge and

strengths of SIG’s buy-side companies to evaluate, manage

risks and accelerate the adoption of innovative new

products in the Source through Supply Chain (SSC) space. SIGInnova is driven by its

Leadership Council, comprised of over 20 member company CPOs and other procurement

executives. SIGInnova works with SIG members to fill gaps in technology that can help the C-

suite drive strategic impact, improve profits and mitigate risk. In turn, SIGInnova helps

providers of emerging products accelerate their acceptance in the market by assisting them

in their development cycle with real industry feedback. The next opportunity to interact with

SIGInnova will be at the SIG Global Executive Summit, where a small group of pre-screened

emerging products are presented one-at-a-time in short windows to buy-side members in the

audience. Participants will be exposed to innovative and possibly disruptive products that

can help shape the future of Procurement. For more information, contact Barry Wiegler at

[email protected].

▪ Monday April 15, 3:00 to 6:00 PM

▪ Tuesday April 16, 9:30 to 10:20 AM

Strategies for Maximizing ROI of Supply Chain Risk Management Programs

A Case Study Presentation with Rapid Ratings and a buy-side co-presenter to be announced

Global supplier dynamics are changing due to the increasing level of uncertainty around

economic and geopolitical hot topics (e.g., US-China trade war, rising interest rates, Brexit)

mean that what looks like a strong enough supplier today, could be far from it tomorrow.

Adding to the pressure, risk managers are being challenged to demonstrate value and

return on investment to internal stakeholders. From procurement to ongoing monitoring to

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mitigation, risk management teams must work together to connect the dots throughout a

supplier's lifecycle - not only to identify potential disruption, but to also demonstrate program

value and efficiencies.

You will learn:

▪ How to establish a centralized risk management program with shared goals across

business units to promote stakeholder transparency

▪ How to determine, manage and act on core Key Risk Indicators (KRIs) such as financial

health to better understand risk hot spots for optimal mitigation

Achieving Real Supplier Innovation

A learning session with Boeing

According to a recent study, 65% of buyers fail to achieve innovation from their outsourcing

agreements. Learn why traditional RFPs often fail to deliver and how to leverage the right

mechanism for success.

You will learn:

▪ What innovation truly is (and is not)

▪ How the traditional RFP fails to deliver real innovation

▪ The right solicitation mechanism for success

▪ Proven practices for implementation

Invigorate Strategic Sourcing with Supplier Relationship Management

With S&P Global

Sourcing is sometimes viewed as the group of people who want to come into a deal and

squeeze a few dollars out. Sourcing’s vocabulary doesn’t always lend itself to relationship

building – and Sourcing often has little or no mandate and requires strong relationships.

Learn how you can use a Vendor Management paradigm to jump start your sourcing

program or improve it, by quickly getting your arms around the right information, and

speaking to your business partners in terms they want to hear.

You will learn:

▪ How to use Vendor Management for Sourcing strategies

▪ Why VM or SRM brings quick wins to Strategic Sourcing

▪ How Vendor Management brings a vocabulary to the business that Sourcing may not

▪ How to use Vendor Management to build a stronger relationship with the business

Leading Through Influence: Getting to Yes for Projects and Initiatives

With the former CPO of Vail Resorts and Vertafore


Do you struggle to gain support for initiatives and projects? Or, do you gain initial approval

only to face walls half way through a project. Support for initiatives, whether technology

solutions, sourcing strategy execution, or even process changes can be difficult, with a

strong Procurement Brand you can shift the conversations from “maybe or no” to “yes and

now”! In this session we will discuss techniques that promote a positive Procurement Brand

and build trust within your organization. This in turn will increase your ability to partner and

influence decision makers.

You will learn:

▪ The case for change, what is behind the lack of influence

▪ Strategies and techniques to build trust and get decision makers on board for change

Procurement's Leading Role in Workforce Management

A Case Study Presentation with Hays Talent Solutions and a buy-side co-presenter TBA

The world of work has fundamentally changed, and talent scarcity has become the norm in

all industries. As companies strive to optimize their workforces, they are finding that

balancing talent demand with many sources of supply has become increasingly difficult.

Leading organizations are concluding it is time for a new "talent forward" strategy to

manage the entire workforce. Given that labor is a complex supply chain and often the

largest spend category, Procurement is uniquely qualified to partner with HR/Talent

Acquisition to develop and execute a strategy for transforming the entire workforce. In this

session you will hear why Procurement leaders should partner with their HR/TA colleagues

and take their workforce program to the next level by creating a comprehensive "talent

forward" strategy.

You will learn:

▪ The importance of building relationships and aligning with key internal stakeholders

▪ How to discover and understand your current worker usage and spend

▪ How to craft a vision of your future workforce, and develop the strategic sourcing plan to

deliver it to your organization

▪ How to optimize your talent supply chain and procurement process, so that your

organization is efficiently fulfilling talent demand from the most appropriate talent

suppliers

▪ How to expand spend under management to include talent suppliers like SOW, small

services providers and online staffing that often fly under the radar

▪ Best practices that are delivering total talent results today

Deep Analytics that Drive Success in Contingent Labor Programs

A Case Study Presentation with PRO Unlimited


Which analytical metrics are most important to your contingent workforce program? What

does the next level of analytics and reporting actually look like? In this interactive session,

you will learn the latest cost savings and process efficiency strategies and the key metrics

that move the needle for your contingent program. We will also address the key questions

that procurement professionals need to know (and be able to answer) around key

performance indicators in order to optimize their programs.

Honesty and Value: Strategies for Getting the Best Value from your Legal

Relationships

A case study presentation with Charles Russell Speechlys

You expect honesty and value from your suppliers, so why not your legal team?! Whether

you are undergoing disruptive changes, or dealing with a failing solution and looking to

renegotiate, we look at key strategies that help procurement professionals get the most out

of their legal team. We demonstrate helpful behaviors and tools to ensure your lawyers are

always "on message", driving the right results for your project.

You will learn:

▪ What you should expect from your legal team (more than you think!)

▪ How to get the best value from your legal team

▪ How to collaborate with your legal team at key stages of the process and when to

engage them

▪ How best to delineate responsibilities while getting true value for money

ICs Are Not A Dirty Word!

A case study presentation with MBO Partners

Today's work environment is an evolving landscape. The convergence of changing worker

preferences, and a strong economy and tight job market make it harder for companies to

find workers with the skills they need. This skills shortage gives many workers the upper hand-

specifically independent professionals. This shift in the way we work is replacing the

traditional employer-employee relationship with a more diverse workforce ecosystem of

independent talent and their clients.

Mitigate Risk In Your Supply Chain Through Supplier Relationship Management

A case study presentation with NTT Security and ConnXus

Though many organizations are aware of and will mitigate business risks, procurement as a

risk control function is often overlooked. Specifically, SRM (Supplier Relationship

Management) is a key component of third-party risk management that can protect a

company's business operations and reputation. Procurement and sourcing professionals,


learn how to effectively manage your diverse and non-diverse suppliers as we cover the

most common pitfalls of supply chain risk and discuss strategies best tailored to your team.

You will learn:

▪ The business case for managing risk through SRM

▪ The role new technology plays in risk mitigation

▪ Organizational best practices for SRM

▪ 2019 trends to maximize supplier relationships and returns

AI and Machine Learning in Services Procurement: So, Did the Game Change?

An update with Allegis Global Solutions

Last year we shared with you our vision and roadmap to utilize AI and Machine Learning in

the way we capture and analyze data from within SOWs to give organizations a deeper

level of visibility to their services spend to enable better decisions and to mitigate risk. Well,

we are back to share with you what has now become a reality!

Having the ability to rapidly process and analyze unstructured SOW data in real-time has

opened up a whole new world of insight and the number of use cases we are discovering

grows every week. We will use this session to share with you the inputs, outputs and most

importantly the positive business outcomes these technological and analytic evolutions can

drive into your organization.

Supplier Diversity: Moving Beyond Compliance Drive Meaningful Value

An update from The Hackett Group

The Hackett Group will share the results of our 2019 Supplier Diversity study along with key

insights into how organizations are managing their supplier diversity programs. The study

focused on measurement, objectives and value from supplier diversity programs. The session

will highlight practices diversity leaders are employing to drive more value from a diverse

supply base and make a positive impact.

You will learn:

▪ About the critical enterprise objectives that supplier diversity programs support and the

key elements of successful program design

▪ Insights on how organizations are measuring the value delivered by their supplier diversity

programs

▪ How to understand the top characteristics companies consider when engaging new

diverse suppliers

▪ More about the extent to which organizations are explicitly focusing on diverse supplier

development and making a positive impact


The Sourcing Flux Capacitor: Using eAuctions to Digitize & Operationalize the

Sourcing Process & Drive Increased Savings & Transparency

With BNY Mellon and Denali - a WNS Company

Much has changed in procurement over the past 20 years. Our speakers are going BACK TO

THE FUTURE to gather the best insights from e-Sourcing programs and apply them in today's

sourcing landscape. These thought leaders will discuss key elements of their successful

partnership and the recent wins generated through a renewed focus on eSourcing:

▪ Overcoming operational road blocks

▪ Taking a fresh look at reverse auctions and what has changed

▪ Applying long-standing best-practices for reverse auction success

You will learn:

▪ How to implement reverse auctions in a risk-averse, relationship-centered culture

▪ How to improve your operating model to ensure maximum efficiency and impact

▪ How to adopt smart digitization by streamlining the process in increments

How to Manage ALL of your Contingent Workforce: A Plan for Reality

An innovation insight with Beeline

To compete and succeed in today's on-demand business environment, you need an agile,

high-performing workforce with the optimal mix of employee and contingent talent. But first,

you need to get a better understanding of your entire non-employee workforce. In this

session, you will hear how leading companies automated sourcing and management of

their contingent labor as a step toward Total Workforce Optimization. The presenters will

provide methodologies for how to digitize and operationalize your contracting program for

increased savings, efficiency, and fewer clashes with Legal. In many increasingly regulated

industries, contracting for even the smallest amount can turn into a multi-week process with

multiple checkpoints and approvals. How do you position your team to succeed?

You will learn:

▪ How to make the regulations work for YOU

▪ How digitalization can help streamline your contracting process

▪ How to staff and operationalize the contracting team to ensure maximum efficiency

▪ Best practices in using third party support for contracting

How Procurement Disruptors are Changing the Future of Procurement

An update with ProcureAbility

Historically, disruptors have profoundly changed the way that companies operate, e.g. the

industrial revolution, the introduction of computers, outsourcing, etc.. In this session, we will

examine some of the key disruptors that are changing the face of Procurement. Our


discussion will address the effect of these disruptors and how leaders are not only reacting,

but taking advantage of these changes to thrive in this new world order of Procurement.

You will learn:

▪ What key disruptors are impacting Procurement today, and in the near future

▪ How they these disruptors will impact the Procurement function

▪ What you can do to not only survive, but thrive in the face of these disrupting trends

What Executives Want: Desired Traits and Attributes in Professional Candidates

A panel discussion with PwC (buy-side), Dentsu Aegis Network and Westfield Group

In this session, you will have the opportunity to gain insights into the hiring and promoting

decisions of senior sourcing executives. Our panel will share from their own processes and

answer questions from the audience. If you are interested in joining this panel, or submitting

questions beforehand, please reach out to Mary Zampino at SIG.

You will learn:

▪ Key traits/attributes senior leaderships looks for when hiring and promoting staff

▪ How to develop these in oneself to be an attractive candidate

Maximizing Transparency in Supplier Contracts

A case study presentation with SC&H Group and a buy-side co-presenter to be announced

Complex, global supply chains encompass a multitude of supplier/customer relationships. A

recipe for a successful relationship is one where both the supplier and customer work

towards the same goals and objectives as a partnership. Effective partnerships are based on

accountability, agreed upon standards, and transparency. Blind trust is not a formula for

success in partnerships because partners will question the unknowns. In procurement

unknowns can be cost, profit margins, service levels, prepayments, staffing levels, etc.. The

best way to ensure a successful partnership between customer and supplier is to put all the

facts on the table with a well negotiated, transparent contract.

You will learn:

▪ How to structure RFPs to get quality responses that are easily evaluated against each

other

▪ Why certain contract structures are more transparent than others

▪ Where non-transparent profit centers exist in supplier contracts and how to eliminate

them

▪ How to reduce opportunities for price increases that do not correspond with cost

increases

▪ How an annual audit can nurture relationships, set expectations, and establish

accountability

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Dateline Digitization: Reporting from the S2P Transformation Front Lines

A study in cases with The College Board and Zycus

Nearly every Procurement organization is either formulating or actively implementing a

Digital Transformation strategy for Source-to-Pay processes. But which strategies are most

effective in paying off Source-to-Pay? This session will focus on the real-world case studies

that are yielding real-time, and long-term sustainable business transformation.

You will learn:

▪ How to optimize Source-to-Pay transformation sequencing strategies

▪ How to maximize benefits

▪ How to smartly orchestrate procurement operations when leveraging AI

▪ How to adopt holistic project and change management to ensure success

Transforming the Dynamics Between Procurement and IT Leadership

A case study presentation with CDK Global

Technology investments drive innovation in all companies today and cost optimization can

make or break the investment success. The challenge in making this most effective is that

Procurement and IT often can be at odds in the investment process. This can result lost value

and innovation delays. What can be done to avoid this?

Enhancing the Value of your Risk and Supplier Management Process

A case study presentation with Coupa

Suppliers are an important component to better managing your spend. In this session, we will

discuss leading practices to identify risk and onboard suppliers in a more secure and

compliant way enabling effective collaboration and partnership with your suppliers

throughout the source-to-pay process.

You will learn:

▪ How to identify supplier risk

▪ How to create a process for onboarding suppliers

▪ How to create an enablement plan to automate transactions with your suppliers

Everything Sourcing Leaders Need to Know about Customer Experience

Outsourcing in 2019

Insights from the Everest Group

Keeping your customers first in a digital-first world is paramount. Achieving that goal is

complex. In this session, we will share the latest insights and research on market shifts, the

impact of digital, and achieving better outcomes.


You will learn:

▪ About today's landscape: contact centers are out...customer experience centers are in

▪ How the digital customer experience (CX) is changing the operating model of CX centers

▪ About today's market: which service providers are winning, getting left behind, and

making bold moves

▪ How the best-of-the best companies leverage their customer experience outsourcing

relationships to create better results

How to Mitigate the Impact of Duties and Tariffs

Insights from Blue Tiger International

The recent tariff penalties emanating from Washington, D.C., referred to as the 232 and 301

Tariffs, have caused a great deal of concern for companies sourcing from overseas markets.

Increases as high as 25% have made foreign purchasing from China and other countries less

cost effective options. In this session you will learn from a thought leader who has been

developing solutions for companies for over 30 years in mitigating the impact of any foreign

determined duties and taxes, along with operational methods of reducing risk and spend

from global supply chains. The audience will learn practical techniques and strategies to

manage risk and spend in their overseas purchases and more specifically in dealing with the

current increase costs of importing from China.

You will learn:

▪ The latest on the U.S. government 232and 310 Tariffs

▪ How to mitigate issues resulting from tariffs including reducing risk and spend in the global

supply chain

▪ How to leverage Foreign Trade Zones, Bonded Warehouses, Free Trade Agreements, Tariff

Engineering and Customs Preferential Treatment Programs

▪ Alternative approaches for sourcing and strategies like consolidating freight opportunities

Next Generation Third Party Risk Management: Effective Change Management

Strategies

A case study presentation with Bank of Canada and Ontala

Whether you are building the first-ever third party risk management program, or harmonizing

and strengthening what is already in place, effective change management is the key to

success. One of the most common challenges is effectively communicating what will

change, and why change is necessary to stakeholders that may not have the technical skills

or bandwidth to figure it out. We will address the first step in any successful change:

developing a credible, high value case for change. We will then address a second essential

element for effective change management: securing the committed engagement of key

stakeholders throughout complex change management activities during each phase of


design, development and implementation. During this interactive session, we will share Bank

of Canada's journey to excellence and tap into SIG members' expertise to build effective

frameworks for two change management strategies; Case for Change and Stakeholder

Engagement.

You will learn:

▪ Bank of Canada's journey: what worked and why

▪ An actionable framework to develop a credible case for change and value proposition

that resonate

▪ How to translate "big picture" ideas into tools and processes and how tools and processes

deliver the big picture

▪ An actionable framework for committed stakeholder engagement

True Cost Detective: Unravel the Mystery of Your Suppliers' Costs

A breakout session with IHS Markit

Sourcing and Procurement teams that spend millions on switches, servers, computers,

phones, and other equipment frequently lack sufficient insights into expected pricing,

negotiable levers, and market conditions to make the best purchasing decisions. These

teams often have limited time to maintain pricing databases or develop insights on suppliers

that can be used to their advantage in negotiations. Learn how your sourcing teams can

become True Cost Detectives and unravel the mystery of your suppliers' cost structure to

avoid leaving significant amounts of money on the negotiation table.

You will learn:

▪ Three steps to achieve your best target price

▪ How to put "trust but verify" into practice to validate supplier assertions

▪ How to determine what your device or product should cost

▪ How to reduce costs 5-15% through visibility into your suppliers' true costs

Driving and Measuring Procurement and Supplier Innovation Value: 6 Years

Learning in Minutes

A discussion with the former director of the Roche Innovation Center of Excellence

In order to remain a strategic Business Partner, Procurement will need to increase the Business

Value that it delivers and move beyond third party spend Cost Savings. Some of this value

will come through Supplier Enabled Innovation, but the competition to secure that

innovation will intensify as companies compete for Customer of Choice status.

The Procurement Innovation Center of Excellence (ICE), at Roche San Francisco, is a custom

built facility dedicated to driving Business Value through innovation, both for Roche and

Supplier Partners. The presenter will share some key learning's from the last 6 years work and


provide some radical ideas about possible evolution opportunities for the progeny of

"Procurement".

You will learn:

▪ The fundamental elements of an innovation program

▪ How to increase supplier innovation

▪ How to develop simple metrics to measure category and program innovation value

Competencies: Your Circle of Influence and Becoming a Trusted Advisor

A interaction session with Zeteo Global

This will be a high-energy, engaging and entertaining session exploring the challenges

sourcing and procurement professionals experience when working with internal and external

stakeholders. We will explore how competencies align to support the enhancement of high-

value skills such as effective communication and collaboration. We will talk about how all of

this comes together to have a positive impact on your circle of influence and establish you

as a trusted advisor.

You will learn:

▪ The challenges sourcing and procurement professionals experience when working with

internal and external stakeholders

▪ How competencies align to support the enhancement of high-value skills

▪ What it takes to truly build/maintain strategic relationships and reach the status of trusted

advisor

▪ Bonus! Tips you can use at this conference, right now, to generate collaborative

conversations

The Benefits of Impact Sourcing to Your Supply Chain

A panel discussion with Global Impact Sourcing Coalition and Sutherland Global

Can you achieve social impact through procurement? Join us to learn about Impact

Sourcing, a business practice through which companies can partner with their suppliers to

create career opportunities for underserved populations, while simultaneously achieving

strong business results. Our panelists will discuss how they have successfully scaled their

impact sourcing operation and the positive effects it has had on their business outcomes

and client relationships. This session is ideal for attendees who are brand new to impact

sourcing or in the beginning stages of an impact sourcing strategy. This is your opportunity to

get your organization involved through the Global Impact Sourcing Coalition.

You will learn:

▪ How impact Sourcing can benefit your business and the communities you operate in -

whether you are a service provider or a client


▪ How to engage with your suppliers to help create opportunities to recruit, educate, and

hire impact sourcing workers

▪ How to identify and build relationships with key stakeholders (internal and external) to

build your impact sourcing program

▪ Success stories of impact sourcing from Latin America to India

Is Total Talent Management Viable and can it be a Competitive Advantage?

A discussion with Guidant Global

This session will proffer a potential methodology defining parameters for a Total Talent

Management approach. It will include;

▪ Workforce segmentation Hypothesis

▪ Commercial Implications of this design

▪ Potential competitive advantages derived from this approach

▪ How this approach can become the NEW Lean practice

CHRO, Talent Acquisition and Procurement Executives along with Financial Principals will be

inspired to assess the potential operational and commercial wind fall implications of

deploying this type of approach.

You will learn:

▪ Gain potential Bottom-line and EPS (earnings per share) impact

▪ Leverage Service Providers to deploy this NEW Model

▪ Competitively position your company for tomorrows disruptive environment

▪ Mitigate the risk of operational malaise and misclassification of resources

Sourcing Artificial Intelligence: Maximizing Value and Avoiding Costly Pitfalls

Insights from Mayer Brown

Artificial Intelligence (AI) is currently one of the hottest, fastest changing, and most

misunderstood technologies you can source. AI is fundamentally different from other

technologies, and is driving fundamental change. AI is also a transformative technology,

creating value and risk in new ways that require new deal terms. There are surprising gaps in

the laws and regulations, and new risks for buyers. This session’s goal is to prepare you to

analyze and understand AI issues including performance commitments, data rights,

intellectual property rights, and allocations of liability risk.

You will learn:

▪ How to separate AI fact from science fiction

▪ Types of AI deals - tools, data, data science and AI output

▪ What you are buying when you buy AI

▪ Key legal and contracting concepts for AI deals


Is Sourcing an Art?

A discussion with Ivalua

They say that Sourcing is more of an art than a science. There are certainly millions of

permutations of category strategies, purchasing power and market conditions that require

human ingenuity to effectively address. But who are those humans today (and tomorrow)

and how can they be more efficient in the mundane aspects of sourcing so they can scale

the areas where their creativity can shine? Sourcing tools have been around for two

decades now and still they are not fully utilized in even the most basic processes. We explore

the conundrum and open the discussion not just about the tools but about the people and

the organizational aspects.

Using Data to Transform Outsourcing to Maximize Value and Drive Cost Savings

A Case Study Presentation with Sapience Analytics

Structuring and managing outsourcing engagements has been a consistent challenge.

Businesses have always been concerned about value erosion in outsourcing. Researchers

say that market is currently under-invested in the area of vendor management particularly

when it comes to tools, methods and processes. Attend this session to understand what

innovative vendor management teams are doing to address the above challenges and

deliver consistent value to the business while maintaining and optimizing vendor

relationships.

You will learn:

▪ About challenges in managing outsourcing engagements and its impact on business

▪ About changes being implemented by vendor management teams

▪ Tools and technology used to find the data to assess and improve value

▪ ROI experienced or what benefits can other companies be expected

The 7 Deadly Sins of Negotiation

With the Negotiations Ninja

Within this session, the audience learns what the 7 deadly sins of negotiation are, why we're

tempted to commit them, how they destroy negotiations, and how to avoid committing

them. Procurement executives at all levels should attend.

You will learn:

▪ 7 deadly sins of negotiation

▪ Why we’re tempted to commit the 7 deadly sins of negotiation

▪ How the 7 deadly sins of negotiation destroy negotiations

▪ How to avoid committing the 7 deadly sins of negotiation


Hardcore Collaboration You Actually Can Use: Scenario-Based Collaborative

Negotiating

With Morgan Lewis

In this fun and highly interactive session our thought leaders will start with two very different

actual negotiation exchanges and analyze how to apply specific collaborative techniques

to each scenario. This session, derived from our negotiations Masterclass EIP, will explore the

hard skills required to tackle hardcore collaboration.

You will learn:

▪ About barriers to collaboration

▪ How to achieve alignment

▪ How your ego can doom your deal

▪ How to understand FUD (fear uncertainty and doubt) and why it matters

Closing the Opportunity Divide and Creating a Customized On-Demand

Taskforce for Upskilling Your Workforce

A session with Lancesoft

Today's environment demands flexible, lean, diverse and smart workers who can adapt

easily and learn well under pressure. In this session, our thought leaders will discuss specific

cases in which they have provided intense training programs for college graduates and

diverse students, arming them with skills necessary for leading-edge and next-gen

technologies. Through immersive learning and a cutting-edge curriculum adapted in real

time by industry professionals, students receive in person training to prepare them with the

skills and professional experience that will allow them to seamlessly integrate into current

technology teams. Join us and learn how to build a more controlled talent pipeline by

curating training programs that are aligned with your technical skill gaps and demands.

You will learn:

▪ How this approach will help you build a pipeline of skilled, trainable talent ready to work

immediately

▪ How to increase employee engagement and retention

▪ How to create a strong diversity slate

Truth Based Design Will Fund What You Cannot Afford

A session with Worldwide Supply

It is a paradox. Never waste a penny, 100% uptime, and trust what the sales people tell you.

In this session the presenter will introduce "truth based design". In summary, having access to

the truth about equipment durability, compatibility, and software licensing laws will allow you

to balance uptime and cost through design. This includes expansion, upgrades, licensing,


maintenance, and disposal. While the rewards are huge, the rules change every year and

require ongoing attention.

You will learn:

▪ How to be durable and know the difference between truth, lies, and Voodoo math

▪ How to chase the elusive 100% uptime with Artificial Intelligence and IoT sensing

technology

▪ How to understand the balance between physical durability and technical compatibility

▪ How to know your rights as a buyer of software and devices

How to Break Down Barriers and Build a Great Procurement Brand

A Interactive Session with Iron Mountain and The Hackett Group

Join this session for the opportunity to hear from someone who has led and successfully

implemented several procurement transformation initiatives for global enterprises. You will

benefit from a wealth of practical experience in breaking down barriers to expand the

scope and influence of procurement teams. Together, our presenters will discuss real-life

examples of how to ensure that your Procurement organization has the brand image and

engagement necessary to drive value for the global enterprise.

You will learn:

▪ How to understand some of the misperceptions that clients and stakeholders have about

the procurement function - and how to counter them

▪ Insights about how organizations are measuring the value delivered by their procurement

professionals beyond cost savings

▪ The attributes that will make procurement teams successful in an increasingly digital

economy

▪ Examples of Procurement Brands and Procurement Branding and the many forms it can

take

Enabling Digital Transformation in a Globally Complex and Decentralized

Organization

A case study with Chevron and GEP

In 2018 Chevron and GEP embarked on a digital transformation of their procurement and

supply chain processes. Chevron is leveraging this opportunity to standardize the core model

design across the enterprise, define edge and non-edge areas, while also improving our

data strategy and data quality. Join this session to learn from their journey.

You will learn:

▪ How to obtain alignment in a decentralized enterprise

▪ The criticality of an effective change management strategy


▪ How to incorporate edge technology while deploying a core platform

How to Implement a Successful Remote Talent Strategy

A case study presentation with Toptal

Effective innovation can be challenging for established organizations. One of the most

powerful ways to adjust to the rapid pace required for effective innovation is taking

advantage of agile talent that brings a fresh perspective, relevant expertise, bandwidth and

freedom from the institutional norms that can and do hamper in-house talent. But if you're

part of an established organization that has yet to harness the power and practicality of

remote, on-demand talent, where do you start? What internal and external challenges will

you face? What tools do you need to succeed? And most importantly, how and where do

you find the best remote, on-demand talent?

You will learn:

▪ Opportunities for your business to run more efficiently with remote talent

▪ About the initial challenges companies often face when first implementing a remote

talent strategy

▪ How to successfully implement a successful remote on-demand strategy

Procurement-as-a-Business: Tips for Building a Customer-Centric Procurement

Capability

With Art of Procurement

Procurement has historically operated as a policy-mandated business function rather than a

customer-centric service organization. Shifting our operational approach and mindset to

one where procurement becomes a business-within-a-business enables new levels of

collaboration with our stakeholders. In this session, we will explore ways in which procurement

leaders can codify customer-centricity into their processes. The end result: alignment of the

procurement model with the needs of the business, and an experience compels

stakeholders to proactively engage with their procurement peers. This is truly the "art" of

procurement!

Take your Career to the Next Level

With Global Atlantic Financial Company, Macy's, New York Life Insurance Company and

VSP Global

Come listen and engage in a candid discussion on how to get to the next level. Listen to

strategies, approaches from three procurement professionals at varying stages of their

career share how they are working towards their next career goal.

Documents

2019 Global Summit Amelia Island, FL · Management ICs Are Not A Dirty Word! Maximizing Transparency in ... experiences in the sourcing industry as they charted their way to company