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2019-2020 Student Handbook
2577 S. Michigan Rd, Suite B
Eaton Rapids, Michigan 48827
www.ersinc-us.com 517-441-1576
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PRESIDENT’S WELCOME
Welcome to Emergency Response Training Center. We are glad you have decided to embark on
a journey towards an exciting career in Emergency Services! The field of pre-hospital medical
care is relatively new and is ever-changing. Students who participate in EMS training usually
decide to test for their National Registry certification and obtain their professional EMS Provider
license to practice at their respective levels. Those who obtain their professional license go on to
obtain careers on an ambulance working for private EMS companies and municipal fire
departments, in ERs and hospitals, on medical transport helicopters, as EMS Instructors, home
health care associates, in Plasma donation facilities, drug rehab facilities, as techs at dialysis
centers, as phlebotomists in labs, in healthcare related administrative roles, and also use EMS as
a springboard for a career as an LPN, RN, Nurse Practitioners and physicians.
EMS training begins at the Medical First Responder (MFR)/ Emergency Medical Responder
(EMR) level and progresses to the Emergency Medical Technician- Basic (EMT-B) level. EMT-
B’s are the most common level to work on an ambulance, and their training can be advanced by
obtaining their Advanced EMT (AEMT/ Specialist) and/or Paramedic licenses. After working in
the field for a certain amount of time, EMS professionals can get more specialty training in areas
such as Critical Care, Pediatrics, Tactical Paramedicine, and can even become an Instructor-
Coordinator (IC) and teach others how to become EMS Providers.
It is up to each individual employer to decide what minimum EMS provider level they are
seeking for various positions they are looking to fill. Everyone at the administrative level at
Emergency Response Training Center is knowledgeable of these various certification and
licensing levels, and would be happy to assist each student with the understanding of each level
of training, and can help them choose the correct path in order to obtain desired career goals.
Here at the Emergency Response Training Center, we devote our time and passion to pass on the
best instruction possible to students from all backgrounds and with various goals in mind. Every
single person can benefit from some sort of medical training, from CPR and First Aid, to
deciding to be professionally licensed and provide pre-hospital emergency medical care. Staff at
the Emergency Response Training Center are dedicated to teaching all students through various
methods of teaching, from online assignments and in-class instructional lectures, to hands-on
practical training and clinical application.
We wish you much success in you journey and are here for you every step of the way.
Aljan L. DeWaele
Owner, President & CEO
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Contents
President’s Welcome……………………………………………………. 2
Course Approval………………………………………………………… 5
Program Directors and Instructional Staff………………………………. 5
Policies and Procedures………………………………………………….. 6
MDCH Initial EMS Education Program Requirements…………………. 6
Admission Policy……………………………………….……………….. 7
Dual High School Enrollment…………………………….………….….. 7
Age Requirements for Admission……………………………………….. 8
CPR Certification…………………………………………………….….. 8
Criminal History…….…………………………………………………... 8
Physical Requirements………………………………………………….. 10
Physical Contact….…….……………………………………………….. 11
Health and Safety Policy………………………………………….…….. 11
Professional Liability…..…………………………………………….….. 11
Student Health Insurance.……………………………………………….. 12
Guidance Procedure………………………………………………….….. 12
Appeals Policy ……..………………………………………………..….. 13
Disclosure & HIPAA…………………………………………………….. 13
Fairness in Advertising………………………………………………….. 13
Complaints Raised Against Educational Facility……………………….. 14
Dress Code & Hygiene Policy……………………………………….….. 14
Uniform Purchase and Guidelines………………………………………. 16
Required Equipment and Supplies………………………………………. 17
Attendance Policy ……..………………………………………………… 17
Course Payments……..………………………………………………….. 19
Course Refunds ……..…………………………………………………… 19
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Course Payment Options.…………………………………………………. 21
Course Grading Scale..………………………………………………….. 21
Homework…… ……..………………………………………………….. 22
Quizzes and Tests……..…………………………………………………. 22
Certificate of Completion..………………………………………………. 23
Course-End Evaluation..…………………………………………………. 23
Student Records ……..…………………………………………………… 23
Clinical Site Requirements.………………………………………………. 24
Vaccination Verification and Drug Testing……………………………… 24
Infection Control Education……………………………………………… 25
Pre-Clinical Education....………………………………………………… 25
Alcohol Use …..……..…………………………………………………… 25
Tobacco Use ………..……………………………………………………. 25
Electronic Devices.……..………………………………………………… 26
Facility Phone Use…..…………………………………………………… 26
Cell Phones and Pagers..…………………………………………………. 26
Food and Drinks……..…………………………………………………… 26
Leaving on a Fire or Medical Response…………………………………... 26
Fire Department Scanners and Pagers ……………………………………. 27
Noises, Talking and Other Distractions…………………………………… 27
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Course Approval
All EMS Programs held at the Emergency Response Training Center have been authorized by
the Michigan Department of Health and Human Services EMS Division, and is a Proprietary
School licensed by the Michigan Department of Licensing and Regulatory Affairs Corporations,
Securities & Commercial Licensing Bureau.
The Training Center is also an authorized training center for the American Red Cross, and is
authorized to teach CPR/ AED & First Aid for the general public and the Healthcare Provider.
Program Directors, Instructional, and Administrative Staff
The contact information for the lead instructor for courses taught at the Emergency Response
Training Center is listed below. The office phone number is 517-441-1576. Office hours are
available during business hours by appointment and can vary from term to term. Call or email for
appointments.
Emergency Response Training Center
2577 S. Michigan Rd, Suite B
Eaton Rapids, Michigan 48827
517-441-1576
www.ersinc-us.com
EMS Program Directors and Administrative Staff Aljan “AJ” DeWaele, Paramedic/FF/IC
Program Director, Clinical Coordinator, Course Coordinator and Lead Instructor
Don M. Benson, DO
EMS Program Physician Medical Director
Contacted through EMS Program Director
April DeWaele, NREMT-Paramedic/FF
Program Sponsor Representative and Acting Academic Administrator
Marc Alvaro, NREMT-Paramedic
Facility Management and Adjunct Instructor
Instructional Staff Kirk Easterbrook, Paramedic/FF/IC
Lead Instructor
Chad Chambers, Paramedic/FF/IC
Lead Instructor
Anita Sukis, Paramedic/FF/IC
Lead Instructor
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Policies and Procedures
Included in this handbook are the policies and procedures that have been adapted and
implemented by the Emergency Response Training Center. It is the intent of these polices to
provide guidelines and procedures for all aspects of the training programs offered at the Training
Center, with the hopes to provide a safe and responsible learning environment for all that pass
through our doors. If there are ever any issues that arise in relation to any of the policies, students
have the ability to contact any of the instructional and support staff at the Training Center to help
work through questions and concerns they may have. From the curriculum to the learning
environment, all students and staff are expected to learn and abide by the policies stated within.
In the instance that students and/or staff cannot adhere by the policies, appropriate investigation
and disciplinary action can and will occur. Additionally, as incidents occur that are not currently
addressed in the policies and procedures, they will be dealt with on a case-by-case basis and in
the spirit of upholding the underlying goals of the current policies already in place. As such, if it
is found that policies and procedures need to be in place, they will be added as needed.
MDCH Initial EMS Education Program Requirements
The initial EMS education courses offered at the Emergency Response Training Center exceed
the minimum EMS Educational standards as set forth by the MDHHS EMS Division for EMS
programs in the State of Michigan. Students can access the State of Michigan EMS Educational
Program Objectives are on-line on the class’s online classroom platform. Students will have
access to review these objectives 24/7 by using their online account login, and a link to these
objectives is also provided below. These educational program objectives outline the terminal
competencies for students in the course, and will be explained and referenced throughout the
EMS training. Additionally, the course hours for all clinicals, practicals, and lectures exceeds the
minimum required contact hours for the State of Michigan MDHHS EMS Divisional
requirements.
MDHHS Bureau of EMS, Trauma & Preparedness EMS Section Medical First
Responder Education Objectives, Revised 2016
http://www.michigan.gov/documents/MFR_Objectives_9-02_156015_7.pdf
MDHHS Bureau of EMS, Trauma & Preparedness EMS Section Emergency Medical
Technician Education Objectives, Revised 2016
http://www.michigan.gov/documents/EMT_Objectives_9-02_156011_7.pdf
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Admission Policy
Admission to the EMS Programs held at the Training Center is considered open enrollment and
is on a first come, first serve basis. Students can apply to the Training Center year round and are
able to sign up for a particular course up until the day before class starts. Students who are not
able to acquire an open slot in a class they prefer will get first priority for a spot in the next
session that becomes available, as long as they still meet the admission requirements. Students
need to fill out a course application, submit the required documents, and pay a nonrefundable
$100 Administration and Technology Fee in order to secure a seat in the EMS course applied for.
This fee will go towards the total tuition owed for the course. Students will receive a notification
if they are accepted into the desired program.
Students will need to have either a high school diploma or GED, a computer with internet access,
and a valid email that is checked regularly, preferably several times a day. For the MFR or EMT-
Basic classes, current certification in CPR for Healthcare Providers through the American Heart
Association or the American Red Cross is preferred, but not required. For EMT Matriculation
and RN to EMT courses, students must provide a copy of a current valid State of Michigan MFR
or RN license and must be currently certified in CPR for Healthcare Providers through the
American Heart Association or the American Red Cross.
All students in American Red Cross, Continuing Education and other courses will need to fill out
a course application, but will not be required to pay a course deposit prior to attending the class,
and do not have to be currently certified in CPR.
Students are welcome and encouraged to schedule a visit to the Training Center prior to
attending and meet with the Academic Administrator to tour the facility and answer any
questions they may have regarding any of the educational programs offered by the school. The
Administrator can be reached for appoints via phone or email.
Dual High School Enrollment
Students who wish to enroll in any initial EMS education program can do so as part of their high
school regular educational program. Students who are under the age of 17 must obtain a parent’s
signature and release to allow the minor student to attend. Additionally, if a student is wanting to
attend during school hours, students must also receive a signed written release from their
school’s principal or guidance counselor authorizing the student to attend the program during
their school day. For summer programs, minors must still obtain a signed authorization from
their parents, and must have completed the 11th grade or their junior year of high school in order
to attend class.
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Age Requirements for Admission and EMS Licensure
The State of Michigan requires that individuals are at least eighteen (18) years of age in order to
obtain their license as an EMS Provider at every level. Students who are not yet eighteen (18) by
the date of the EMS course completion will potentially have a difficult time meeting the NREMT
exam requirements. The student is required to successfully complete the NREMT cognitive
written exam within two (2) years of successfully completing and passing the in-class NREMT
psychomotor Practical Exam. However, the psychomotor exam expires twelve (12) months from
their date of successful completion. If the student has not taken and passed the written cognitive
NREMT exam within these twelve (12) months, the student must make arrangements with their
original instructor to retake the NREMT psychomotor practical exam.
Students attending American Red Cross and other similar courses have various age requirements.
Please refer to the specific course attending in order to get more information on the age
requirements for the course.
CPR Certification Requirements for Initial EMS Education Courses
Students will be required to either provide the Training Center with a current CPR card for
Healthcare Providers from the American Heart Association, American Red Cross, ASHI, or
AAOS/ESCI, which must be maintained throughout their respective course. An optional BLS for
HCP course will be offered before the start of class and is optional in order to fulfil this
requirement. The cost of this special CPR course offering will be in addition to tuition, books
and other supplies, and is optional for students taking the course, and is subject to change from
term to term based upon current ARC costs at the time of course offering.
Criminal History
Certain criminal history can prevent an individual from being able to sit for the NREMT
examination, and many states have laws preventing individuals with certain criminal histories
from receiving an EMS license in that state, including misdemeanors, felony convictions, and
other revocations or suspensions of a health care licensure. Students wishing to test for the
NREMT exam and apply for state application for licensure will have to submit a full detailed
explanation of the conviction in order to be approved for testing and state licensure. If a student
believes he/she may have criminal history that will prevent their ability to test or become
licensed, the Instructor or Course Coordinator needs to be notified ASAP. The student will be
required to sign an acknowledgment stating he/she understands that there is the potential for their
application(s) to be denied and that an appeal may need to be submitted to the NREMT for final
testing approval. Below is the NREMT Criminal Conviction Policy for reference. It is up to the
individual student to direct all questions and clarifications regarding their criminal background to
the NREMT and the State of Michigan directly. All students desiring to enter the Emergency
Response Training Center will be required to have a criminal background check. Additionally,
each student will need a negative ten (10) panel drug screen performed prior to beginning the
clinical portion of the course. More information on deadlines will be addressed during specific
course requirement orientation meetings.
For the State of Michigan, students can contact the EMS Criminal Compliance Coordinator and
speak with him regarding questions about a particular criminal background. Matthew DuBois
can be reached at 517-335-3625 or at [email protected].
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NREMT Criminal Conviction Policy
A. Background
The National Registry of Emergency Medical Technicians (NREMT) has adopted a Criminal
Conviction Policy to safeguard the public from individuals who, in practice as an EMS
professional, might pose a danger to the public.
EMS professionals, under the authority of their state licensure, have unsupervised, intimate,
physical and emotional contact with patients at a time of maximum physical and emotional
vulnerability, as well as unsupervised access to a patient’s personal property. These patients
may be unable to defend or protect themselves, voice objections to particular actions, or provide
accurate accounts of events at a later time. EMS professionals, therefore, are placed in a
position of the highest public trust.
The public in need of out-of-hospital medical services relies on state licensure and national
certification to assure that those EMS professionals who respond to their calls for aid qualify for
this extraordinary trust. For these reasons, the NREMT has adopted the following Criminal
Conviction Policy to ensure that individuals, who have been convicted of certain crimes, are
identified and appropriately evaluated as to whether they would pose a risk to public safety as an
EMS provider.
B. Policy
1. The NREMT may deny an applicant eligibility to sit for a certification examination, deny
certification, suspend or revoke an individual’s certification, or take other appropriate
action with respect to the applicant’s certification or recertification based on an
applicant’s felony criminal convictions and all other criminal convictions (whether felony
or misdemeanor) relating to crimes
involving physical assault, use of a dangerous weapon, sexual abuse or assault, abuse of
children, the elderly or infirm and crimes against property, including robbery, burglary
and felony theft.
2. All applicants for certification or recertification must disclose any criminal conviction as
required on an application.
3. This policy applies to an applicant’s plea of nolo contendre, a guilty plea, or plea
agreement, as well as a conviction after trial.
4. Applicants are not required to disclose any criminal conviction that has been expunged
from the public record or a deferred adjudication that did not result in the entry of a
conviction judgment.
5. Failure to disclose a covered criminal conviction or the withholding of any material
information regarding such conviction shall be an independent basis for denial of
eligibility to sit for a certification examination, revocation of a certification or denial of
an application for recertification.
6. NREMT shall post on its website an applicant’s disclosure of any criminal conviction
requiring disclosure under this policy and advise licensing authorities of the availability
of this information.
7. NREMT may deny an applicant eligibility to sit for the certification examination, or take
other appropriate action, if the applicable state licensing authority, in any state in which
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NREMT Criminal Conviction Policy continued
the applicant holds or seeks a license as an EMS professional, denies the applicant’s eligibility to
obtain, or suspends or revokes, a license, based on a criminal conviction.
8. Notwithstanding the absence of any adverse action taken by an applicable state licensing
authority on the basis of an applicant’s criminal conviction, NREMT may deny an applicant
eligibility to sit for a certification examination or recertification if, in the NREMT’s sole
discretion, based on the following considerations, the NREMT determines that certification may
jeopardize public health and safety:
a. The seriousness of the crime.
b. Whether the crime relates to performance of the duties of an EMS professional.
c. How much time has elapsed since the crime was committed.
d. Whether the crime involved violence to, or abuse of, another person.
e. Whether the crime involved a minor or a person of diminished capacity.
f. Whether the applicant's actions and conduct since the crime occurred are
consistent with the holding of a position of public trust.
g. Whether the applicant is a repeat offender.
h. Whether the applicant has complied with all court orders and probationary
requirements associated with the conviction.
Any applicant or registrant subject to an adverse decision by the NREMT under this Policy may
appeal that decision as outlined in the NREMT Certification Eligibility, Discipline and Appeals
Policy.
Physical Requirements and Personal Challenges
Students are to be informed that during this program students may be involved in various task
that may include, but not limited to: lifting, standing, sitting, crawling, kneeling, listening,
watching, focusing on details, following directions for extended periods of time, as well as
potentially enduring prolonged periods of time between eating, resting, or using bathroom
facilities.
During clinical rotations, students have an increased potential of being exposed to hazardous
substances, toxins, germs, blood, or airborne pathogens, body fluids such as saliva, fecal matter,
urine, sperm, vaginal secretions, seeping or unkempt skin tissue, unkempt, or disheveled
individuals, infectious diseases, extreme heat, extreme cold, varying weather conditions ranging
from mild to severe weather warnings, snow, ice, slippery or wet conditions, poor construction or
unsteady surfaces, objects, or situations, potential violence, personal threats, personal injury, up
to and including, death, insects, snakes, animals both domestic and exotic, unsanitary or hoarding
conditions, rude comments, sexual natured comments, and harassment of all extremes from
patients, bystanders, or other individuals, extreme lifting and carrying multiple objects.
Students are expected to not only have the ability, but to also perform and participate in all job
related task as directed in the Student Clinical Objectives in compliance with ADA standards as
set forth in the Americans with Disability Act. All task are job related and students are made
aware that limited accommodations can be attempted to be made in the job related duties in order
to perform the necessary task in a safe and acceptable order.
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Physical Requirements continued
The NREMT has also established rules that follow the standards of the ADA Act in providing
guidance as to the acceptable exceptions that will be made as a part of required NREMT testing
requirements. More information may be found on their website at NREMT.org.
Physical Contact
Students will be required to participate in simulated field scenario situations to practice their
training as a big picture. During this class time, there will be some physical contact that occurs
between students, instructors, and guest student “patients.” Students who are concerned or have
any issues with this type of teaching need to inform their instructor before the start of the class.
Likewise, students who feel they are too uncomfortable with this type of learning environment
should consider dropping the course, as this is a requirement of the job when working as an EMS
Provider in the field.
Health and Safety Policy
Due to the physical nature of the EMS Programs taught at the Training Center, students are
required to obtain a release form from a physician stating the individual is medically cleared to
participate in the EMS program(s). Any individual who is not able to be medically cleared to
participate by a State of Michigan licensed medical physician will not be allowed to continue
with the clinical portion of the program. If the student develops a significant injury, illness, or
other concerns such as high risk pregnancy, or other significant medical event, the student will
be responsible to notify the Lead Course Instructor and will be advised to follow the directives
given by the patient’s physician. The physician will determine what activities the student is able
to medically participate in. However, a student who is unable to meet all required clinical,
practical, and lecture obligations will not be allowed to successfully complete the program.
Students who elect to take a leave from school for any such purpose will have a year from the
date of the leave of absence to return to the beginning of the same EMS class segment. If a
student’s leave extends beyond that point, they will be responsible to restart the EMS program
from the beginning, as well as assume all financial obligations.
Students are advised during orientation that they will receive minimum State of Michigan EMS
Division approved education in Bloodborne Pathogen training, Airborne Pathogen training,
Personal Protective Equipment need and application, Safe Lifting and Moving Practices, and
other similar personal safety awareness prior to being allowed to attend clinicals.
Professional Liability Policy
Students of the EMS programs offered at the Training Center are encouraged to acquire and
maintain their own personal and professional liability insurance policy throughout the duration of
all classroom and clinical sessions for any errors, omissions, or intentional actions on behalf of
the student during patient related activities. Purchase and maintenance of both the professional
liability and personal health insurances is the responsibility of the student and is not included in
the cost of the EMS program tuition.
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Student Health Insurance Policy
Students are encouraged to acquire and maintain their own health insurance policy throughout
the duration of all classroom and clinical requirements. Health Insurance is the sole
responsibility of the individual student and is not included in the cost of the EMS program
tuition.
Guidance Procedure
Students are encouraged to build working and professional relationships with the Instructors and
other advisory staff during their respective EMS training program. Previous students and current
classmates have also shown to be a potential great resource of information, tutoring and
encouragement during their EMS training and beyond. For those individuals that may need
additional assistance during the term, the EMS program staff is available to meet with students.
This time can also be utilized for additional lab sessions or answering additional questions the
student may have once the class time is over that week. It is the student’s responsibility to reach
out to the EMS staff for assistance and to make time available within reason in order to meet
with them.
Students will also have the opportunity to use their additional time with the instructional staff to
discuss their strengths, weaknesses, and progress in the program, as well as be informed of fair
practices, due process with regard to admission and retention policies, unfavorable evaluations,
and disciplinary policies such as those for suspension and dismissal. During each meeting with
students to discuss such material and information, thorough documentation will be kept
regarding date, time and location of meeting, as well as a summary of the information discussed,
the outcome of the meeting, and any follow ups that need to be made.
It is the practice of the Training Center to develop student evaluation tools for the purpose of
conducting student evaluations on a recurring basis. The frequency set forth for the evaluations
to occur will provide both the student and program instructors with valid and timely indicators of
the student’s progress toward the achievement of the competencies and objectives stated in the
approved course curriculum. The methods used to evaluate the students will verify the
achievement of the class and the State of Michigan EMS Objectives which are stated in the
course curriculum. These evaluations will include didactic, practical, affective and clinical
evaluation, and will be consistent with the competencies and objectives being tested. Once
identified, students will participate in a mid-term conference with their Lead Instructor and/or
Course Coordinator and will be given information on their current performance level,
information on how to improve their performance in the future, and given adequate time to
correct any identified deficiencies in knowledge and/or performance prior to the completion of
the program. Additionally, students will be able to view exam scores, homework grades, class
participation and Affective Domain points, and any other assignment grades within seven (7)
days of their submission to their instructor for almost immediate feedback on their current grade
status. If at any time a student questions their progress, needs further explanation on how their
individual scores are affecting their overall course term grade, or seeks tutoring or additional
help with understanding course material, the student is allowed to reach out to their course
instructor in order to get aid as needed.
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Appeals Policy and Procedure
Any student has the right and responsibility to expect that concerns are addressed in a fair and
reasonable manner. All students are encouraged to discuss any concerns with the Lead Course
Instructor of the EMS Course the concern is pertaining to. If the situation is unable to be
resolved by or involves the Lead Course Instructor, the student should make a point to meet with
the EMS Program Course Coordinator. If the situation is still not able to be adequately resolved
to the student’s satisfaction, or directly involves the EMS Program Course Coordinator, the
student may make an appointment with the EMS Sponsor representative to discuss the matter. If
the matter is still not resolved then the student has the right to present their case before the
Training Centers EMS Committee Board, whereby any directly involved Party who may sit on
the committee is to recuse themselves from a determining vote in the matter. Once
exhausted through all the proper channels of this entire process, the decision will be considered
final until any further judgement is made.
Disclosure Policy and Procedure & HIPAA
In compliance with the Family Rights and Privacy Act of 1974 (FRPA), all student information
relating to grades, attendance, disciplinary or counseling, tests, medical information to include
vaccination history, payment information, and student contact information is protected under the
law. It is the policy of the Emergency Response Training Center to restrict access to student
information only to the student, instructional, and support staff who are directly involved in the
student’s educational process by duty or proxy. Other entities or individuals allowed by law
without direct permission to view this information will have to be granted permission, in writing
by the student, parent or guardian if under eighteen (18) years of age, or an assigned legal proxy.
Additionally, students will be expected to uphold the privacy of patient health information as
outlined in the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Students
found to be in violation of HIPAA will be required to sit in a meeting with the Course
Coordinator to determine appropriate disciplinary action, if deemed necessary. All students will
be required to sign a Student Confidentiality Agreement protection of protected information prior
to the start of class, as discussed in the student course orientation meeting. This signed
Agreement will also be a requirement of clinical sites and will need to be acknowledged, signed
and submitted to Training Center staff prior to students beginning field clinical assignments.
Fairness in Advertising
It is the policy to ensure that all current and prospective students of the Emergency Response
Training Center will be provided accurate information regarding program requirements, tuition
and fees, refund policies, institutional and program policies, procedures, and supportive services.
A description of the current curriculum used; a statement of the course objectives; copies of the
course outlines; class and laboratory (psychomotor skills) schedules; clinical schedules; field
internship experience schedules, if applicable; and teaching plans will be on file and made
available to enrolled students. This information will be made available through the Course
Catalog and reiterated in the Course Syllabus presented to students during their course
orientation to the EMS Program. All of these documents will demonstrate “Fairness in
Advertising” and are aimed at being within arms-length fair market value in comparison to other
EMS programs offered and to provide an excellent learning opportunity for students overall.
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Complaints Raised Against Educational Facility
At times there may be an issue where students, staff or outside individuals and agencies feel the
need to file a complaint with state.
Complaints can be filed with the MDCH EMS division by visiting
http://www.michigan.gov/mdhhs/0,5885,7-339-73970_5093_28508_76847---,00.html
For complaints regarding violations of the act or rules promulgated under the act pursuant to
MCL 395.102c of the Proprietary Schools Act of 1943.
Michigan Department of Licensing and Regulatory Affairs
CSCL/Complaints
P O Box 30018
Lansing MI 48909
Dress Code and Hygiene Guidelines & Policy
In the spirit of maintaining a professional image and to develop the appropriate habits of the
Healthcare Professional standards in the field, all students will be required to wear a uniform in
the classroom and during their clinical rotations. These standards also follow the strict guidelines
of clinical sites so these policies will maintain those standards for the classroom setting as well.
The following guidelines will apply to students who are enrolled in courses at the Training
Center. Failure to follow these guidelines can result in the student being sent home, or up to and
including, becoming terminated from the program.
*Uniform Shirt- All students will be required to wear a gray polo shirt, which will be printed and
provided by the Training Center. Students will be required to give staff their shirt size so the polo can
be worn beginning on the first day of class. In the event shirts are not available on the first day,
students can wear a plain black, gray or navy polo until their uniform shirt(s) arrive. Shirts must be
tucked in at all times. Polos are required to be buttoned. Students will receive one (1) shirt if enrolled
in MFR, EMT Matriculation and RN to EMT-B courses, and two (2) shirts for EMT-B courses, with
paid tuition. Students are able to purchase more shirts if they desire to do so, but these will be at the
additional expense of the student.
*Under Shirt- Students are permitted to wear a short or long sleeve plain shirt under their required
uniform polo. Under shirt must be plain and free from logos or writing, must not have holes in them,
and must be crew neck style. Under shirt must be black, navy blue, white, or gray in color. Camisoles
and tank tops are permitted in any color as long as they are not visible when worn.
*Uniform Pants- Students are required to wear either straight leg work pants or EMS tactical pants
in navy blue. Students may either order their pants online, or they can be purchased locally at stores
such as Lansing Uniform, Walmart, Meijer etc. No jeans or shorts allowed.
*Belt- Students must wear a plan black belt with a plain buckle. Can be smooth or basket weave
style belt. Belt buckle must be in line with uniform pant zipper.
*Shoes- Students are required to wear closed-toe black uniform shoes or boots. Tactical boots
are available at Lansing Uniform locally, but most department and shoe stores sell a version of
them and most offer plain uniform shoes. Shoes must be able to be cleaned and polished. Black
or navy socks must be worn with shoes. Tennis shoes are not permitted.
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Uniform and Dress Code Policy continued
*ID Badge- Students will be required to wear their Training Center assigned ID badges at all
times during the classroom instruction and clinical rotations. The ID badge will be worn on the
left lapel collar or in the center button area of their uniform polo. ID badges must be visible at all
times. If your badge is lost or stolen, contact your class Instructor immediately for a replacement.
Excessive replacements will be subjected to a charge for replacement.
*Winter Coats- Plain black or navy coats can be worn in the winter. Students are not allowed to
wear coats with sports logos, or their own department patches or logos on them, especially
during ambulance clinicals. You are a student and are representing the company or department
you are riding with, so logos from other departments are inappropriate during this time.
Students can wear plain station shirts or similar style pullovers, but hoodies are not allowed.
* Other Winter Apparel- Students will be allowed to wear a plain navy or black knit hat,
without bills, for ambulance clinicals, when outside only. No hats or other headgear can be worn
in classroom or during hospital clinicals. Ball caps will not be permitted at any time. Students
can wear any style plain black or navy gloves for ambulance clinicals, but infection control
guidelines need to be followed while on a medical run.
*Facial Hair- Students must be clean shaven. Only a trimmed and groomed mustache is
allowed. This is an industry standard due to SCBAs and HEPA mask use.
*Jackets- In the classroom students may wear a plain jacket/ fleece in any single color, with
black or navy preferred. Jackets cannot have excessive logos (sports or otherwise), no
decorations or “bling,” and must not be distracting during classroom training time. Students are
permitted to wear their department or company logo jackets or job shirts in the classroom only,
but not during the clinical setting. Full-zipper jackets may have hoods on them, but hoods may
not be on during class. Pullover hoodies are not permitted at any time. *Note- This requirement
is subject to change at any time if strict policy is not followed.
*Jewelry- Students are permitted to wear a single, flat wedding band during classroom and
clinical settings, no gemstone or engagement style rings permitted. Students are discouraged
from wearing any rings due to high risk of hand injury or amputation, risk of being lost or stolen,
and risk of exposure and infection. Students are permitted to wear one single, small stud in one
or both ears. No dangling jewelry due to infection and injury risk. Facial and other visible body
jewelry is not permitted. Other types of body jewelry is discouraged due to injury and infection
risk. No other jewelry is permitted in classroom or on clinical settings.
*Hygiene- Students must practice daily hygiene, good grooming habits, and be free of body
odors at all times. Uniforms must be neat, clean and wrinkle-free. Hair must be kept clean,
combed, and neatly groomed. Unkempt hair is not permitted. Sideburns must be trimmed, but
cannot be excessively long and must follow the Training Center facial hair policy described
below. Hair color must be natural color. Long hair must be pulled back away from face in a
braid, pony tail, bun or similar style; no hair can come past the earlobe due to safety risk.
***NO PERFUMES OR FRAGRANT SPRAYS, LOTIONS, OR AFTERSHAVES ARE
PERMITTED IN CLASS OR DURING CLINCIALS DUE TO SENSITIVITY AND
ALLERGIES. NO EXCEPTIONS!!!***
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Uniform and Dress Code Policy continued
*Tattoos- Any visible tattoos must be covered at all times.
*Perfumes- Due to patient, instructor and other student allergies and sensitivities, perfumes,
fragrant body sprays and lotions, and aftershaves are not permitted in class. NO EXCEPTION!!
This is an industry standard and you will be seeing this in any medical field you choose to
pursue. Also, while we cannot delegate what type of laundry detergent you use or the types of
shampoos and bathing soaps you use, please keep these sensitivities and allergies in mind for
general practice. Certain scents can linger long after skin or clothing exposure, and these scents
can trigger asthma and other similar medical emergencies.
*Nails- Hands and nails should be clean, short, and conservatively manicured. Only clear or
natural style polish can be worn during class time and clinicals. Long nails will get broken and
can scratch patients, or be pulled and increase risk of infection exposure.
*Make-up- Makeup should be professional and conservative.
ARC, Continuing Education and Other Program Uniforms:
Students who seek education at the Training Center and are not part of the EMS Education
Programs will not be required to wear a specific uniform to class. This includes students who
participate in continuing education that is presented during the same class session as the EMS
education training. However, students are expected to dress modestly and conservatively in
clothing that is not too tight and revealing. Additionally, clothing that is too loose can pose as a
health and injury hazard during training, so attention to this needs to be considered when
dressing for class time. Students are also expected to be considerate of people with allergies,
asthma and other medical concerns related to perfumes and other scent triggers. Dangling
jewelry needs to be taken off prior to entering the classroom, as well as hats, scarves and other
loose-fitting and dangling accessories. Offensive clothing is not permitted in the classroom.
Students are allowed to wear a light jacket in the class as long as it is not offensive or otherwise
distracting to others. There are multiple students who will be participating in the various training
programs at the Training Center, and it is important everyone is mindful and respectful of each
other in class. Please note that a number of the continuing education courses will be held at the
same time as initial EMS education courses, so be respectful of their learning time as well
Uniform Purchase & Guidelines
For initial EMS education classes, with paid tuition, two uniform shirts are provided for each
student, as outlined in the above Uniform Policy. The uniform shirt will be a gray polo with the
Training Center logo printed on them. Polos are to be worn during all classroom, training and
clinical sessions. Students will be able to order shirts online when signing up for class and
paying the $100 deposit, or can be ordered in class at the time of the student EMS course
orientation meeting. Sizes Small through 4x will be available for purchase, but if you require a
larger size, these can be ordered as needed. Additionally, if students desire extra shirts, or need to
replace a damaged one, they can be ordered through the Administrative Office for an additional
fee.
In addition to the required polo shirt, students will need to purchase navy blue EMS, tactical or
straight-legged work pants. These are available at department stores, Lansing Uniform, Walmart,
Meijer, online, and army surplus stores. If students need more information on where to purchase
required pants, please a member of the administrative staff or contact the Course Coordinator.
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Uniform Purchase Guidelines continued
Students are to and wear black closed-toe uniform shoes or tactical boots. These are available at
most department stores and at Lansing Uniform. Black or Navy blue socks if they are visible. No
tennis shoes. Students must also wear a plain black belt with a plain buckle and no
embellishments. Belt can be smooth or basket weave style belt.
For students attending all other courses at the Training Center, students need to be dressed
conservatively and respectfully, in non-revealing clothing. Clothing needs to be appropriate for
the learning environment, taking care to realize that loose fitting clothing can get caught on
equipment and cause injury. Students attending CEs during regular instructional courses need to
be respectful of the other students who are enrolled in the initial education classes and not wear
revealing clothing that is also distracting to others.
Required Equipment and Supplies
Students will have access to various training equipment and supplies during their educational
experience, including fully stocked jump kits, CPR and airway mannequins, and immobilization
equipment and devices. However, students will be required to supply a few items of their own
that will be used in the classroom, as well as during their clinical experience. For most classes,
students will need to purchase textbooks for their specific course, which can be purchased
through the school or online. Other required items can be purchased online, at medical supply
stores and at medical uniform supply stores where scrubs and hospital clothing is sold. Students
of the Emergency Response Training Center are entitled to a 10% discount at Qd Scrubs, Inc. in
Lansing by showing their valid student ID. Qd Scrubs is located in the shopping center at Bon
Air and W. Saginaw Street. Please note students are expected to respect this discount offer by not
abusing it, and need to know the discount can be changed or revoked at any time.
Additionally, students will need to supply their own paper, pencils, and pens and it is encouraged
that students utilize note cards, binders and/or folders in order to stay organized. Organization is
highly important in this type of class as there will be a lot of homework and studying that will
need to be done outside of the class time.
Students of the EMS initial education programs will also need to have regular access to a
computer and the internet in order to gain access to the online coursework required to complete
the class. Students will also need to utilize the internet for access to the online testing platform
and in order to sign up for required clinicals.
Any other equipment and supplies required will be noted in the information section for that
specific course.
Attendance Policy
Initial EMS Programs:
Students are allowed only three (3) unexcused absences during each term of their respective
EMS course. If a student wishes to have the absence excused, proof of these absences needs to
be provided with things such as physician’s statement, obituary, jury duty summons, etc., and the
determination will be left up to the discretion of the Instructor. Any time missed needs to be
made up by attending another class time, prearranged by the student and instructors; you will not
be allowed to just pop in to any class.
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Attendance Policy continued
We realize there may be times when things happen outside your control (such as extended jury
duty or being on duty prior to class), and you may be forced to miss more than these three (3)
unexcused absence allotments. These situations will be handled on an individual basis as they
occur. All absences will need to be made up, but any time missed above and beyond the three (3)
unexcused absences will automatically require the student to repeat the course term. It is the
student’s responsibility to notify the Lead Instructor in writing prior to the start of the class to be
missed, or provide a signed note from a physician or entity that provided care due to medical
reasons. The course curriculum requires that attendance be maintained to support success within
the program. The State of Michigan, U.S. Department of Transportation, and NREMT have set
criteria for minimum hours required for attendance in order to become eligible for certification
and licensure. Attendance will be used to count towards student final course grade.
Tardiness
Tardiness will not be tolerated. If student is tardy, he/ she will not be eligible to take the in-class
quiz for that day. Additionally, three (3) tardies to class will equal one (1) unexcused absence.
While there may be circumstances where a student must be tardy for extenuating circumstances
and tardiness may be unavoidable, students must call the school at least one (1) hour prior to
class time in order for it to be considered for an excused tardy, at the discretion of the course
instructor. Likewise, leaving early for class will be treated as a tardy and will count towards the
unexcused absence as described above, unless previously arranged with the instructor. Students
with poor attendance are usually not successful in the course.
Course Reentry
Students who have to leave a program for medical leave or similar circumstances will need to
discuss the situation with the Course Coordinator as soon as possible. Any individual who finds
themselves in a personal, financial, or other difficulty that is not easily resolved and determines
that they need to take an absence from the program will need to provide a statement in writing of
their intent to withdraw from the present class. If the student has paid for the term in full, the
student may return back to the term of the program as the class rotations allow and pick up where
they left off, but will be required to start over at the first day of class for that term upon their
return to the program. These students will get the first pick of the next class and any clinicals
already completed will still be valid for the remainder of the program. Students who are absent
from the EMS Program for more than a year (12 months) from the date of their request of leave
of absence will be required to start the program over from the beginning. If a student does not
contact the Course Coordinator before the twelve (12) months have passed will have to begin the
course again from the beginning, and are not eligible for any tuition or fees paid toward the cost
of the respective program.
ARC, Continuing Education, and Other Programs:
Students register for any type of continuing educational training such as CPR, First Aid or EMS
CE’s will be required to attend the entire class as defined for each course or they will not be able
to receive credit for completing the course, and no requests for refunds will be granted. No
exceptions!
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Program Costs
Course Payment
Initial EMS Education Courses:
The tuition for the EMS courses offered at the Training Center is based on a per term basis. For
programs that consist of only one term, full course payment is due by 11:59 pm on or before the
first day of classes for the term. There will be a $100 nonrefundable deposit to cover
administrative pre-enrollment costs and to secure a seat in the EMS course applied for. This fee
will go towards the total tuition owed for the course. The $100 deposit plus payment
arrangements or full tuition payment must be made at or prior to course orientation. For courses
that consist of two or more terms, the full tuition for each term is due on or before the first day of
class for that respective term. For example, the full Emergency Medical Technician course is two
terms long. Full tuition payment or payment arrangements for the first term is due by 11:59 pm
on the night before the first class of the first term begins in Term 1. The balance of the tuition for
the EMT-Basic program is due at 11:59 pm on the night before the first day of class of Term 2.
Specific costs for each EMS education course can be found in the Course Syllabus or obtained
from the administrative staff.
ARC, Continuing Education and Other Programs:
Students who are seeking certification in CPR/AED, First Aid, Babysitting, Continuing
Education and other similar coursework will not be subject to a points system grading system.
Instead, these courses will be subject to the individual criteria as outlined by each individual
program criteria, mainly a Pass/Fail status. Additionally, each of these courses will be assigned
specific Continuing Ed credit points, as pre-determined by the State of Michigan, if applicable.
Specific information on the course pass parameters will be identified in the individual course
offering for each program.
Course Refunds
This policy explains refunds for tuition and fees for students enrolled in courses held at the
Emergency Response Training Center.
Student Cancellation Prior to Course Start
If a student desires to withdraw from the course prior to the start date, he/she may do so in
writing up to ten (10) business days prior to the course start date. The student needs to provide a
cancellation notice in writing to the Course Coordinator via email as confirmation of the request
to withdraw. Students will receive a refund of tuition paid, excluding the nonrefundable $100
deposit. Additionally, students will not be entitled to a refund from the Training Center for any
fees paid for vaccinations, titers, tests and inoculations; medical fees for program physicals;
ICHAT background checks; fees paid to Platinum Planner and EMS Testing; uniforms or
supplies purchased from third parties, including textbooks. Platinum Education has their own
customer service department, and any attempts for refunds paid for their services will have to be
handled by the student directly with their company.
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Course Refund Policy continued
Course Cancellation by Training Center
If the course is cancelled by the Program Sponsor, 100% of the funds paid for the term attending
will be refunded to the student.
Cancellation After Course Start
If a student desires to drop the course after the start date, he/she must do so prior to the end of the
second week of class in order to receive a partial refund of eighty (80%) of the tuition paid,
excluding the nonrefundable $100 deposit fee. The student needs to provide a cancellation notice
in writing to the Course Coordinator via email as confirmation of the request to withdraw.
Students will not be entitled to a refund from the Training Center for any fees paid for
vaccinations, titers, tests and inoculations; medical fees for program physicals; ICHAT
background checks; fees paid to Platinum Planner and EMS Testing; uniforms or supplies
purchased from third parties, including textbooks. Platinum Education has their own customer
service department, and any attempts for refunds paid for their services will have to be handled
by the student directly with their company.
Students will be monitored administratively during the first two (2) weeks of class for
participation through discussion boards, class attendance, assignment submissions, and
completing quizzes and tests. Students who do not demonstrate activity during this timeframe
will be administratively withdrawn from class on the Friday of the second week of classes.
Students who are administratively withdrawn from the course for non-participation will be
entitled to refund of tuition paid, excluding the nonrefundable administration fee and technology
fee. Additionally, students will not be entitled to a refund from the Training Center for any fees
paid for vaccinations, titers, tests and inoculations; medical fees for program physicals; ICHAT
background checks; fees paid to Platinum Planner and EMS Testing; uniforms or supplies
purchased from third parties, including textbooks. Platinum Education has their own customer
service department, and any attempts for refunds paid for their services will have to be handled
by the student directly with their company. Students wishing to seek a refund for being
withdrawn administratively for non-participation need to request the refund in writing via email
to the Course Coordinator.
Any student desiring to withdraw after the second week of classes, or who are administratively
withdrawn for non-participation after the first two weeks of class will not be entitled to any
refund for fees and tuition paid.
Refunds ARC, Continuing Education and Other Programs
Students are entitled to a full refund for all other courses offered at the Training Center if they
are cancelled and a refund is requested in writing at least 24 hours prior to the class start, unless
otherwise stated in the specific course. Please see a member of the administrative staff for more
information on refunds for cancellation of these types of courses.
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Course Payment Options
Initial EMS Education Courses
If needed, payment arrangements for tuition can be made with the Emergency Response Training
Center Business Office prior to the first day of class. Students will be required to sign a payment
agreement with the Training Center and must meet their payment obligations in order to be
eligible for admission into the EMS program, or move onto the next segment of the program.
Students who are not able to complete the payment obligations will be expected to wait until they
are able to financially meet the payment obligations, or pay for the course segment in full, before
they can complete the program. Tuition balance must be paid in full prior to the end of the course
in order for students to be eligible to be signed up to test for the NREMT cognitive exam.
Additionally, failure to make timely, agreed upon payment can result in the student being
administratively withdrawn from the course, or ineligible to move on to the next segment in the
course, if applicable.
Payments can be made online or in person with the Administrative officer at the Training Center.
All forms of payment are accepted, including cash, checks, money orders, debit cards and credit
cards. Students who need to make payments on the tuition will be subject to additional payment
processing fees, which are defined in the payment agreement between the student and the
Training Center. Please see the Course Coordinator or Training Center Administrative staff
member in order to discuss payment arrangement options.
ARC, Continuing Education and Other Programs
Due to the nature of these courses, payment options are not available for American Red Cross,
Continuing Ed and other programs offered at the Training Center, unless otherwise stated.
However, it is our desire to help a student get needed education, so if a student is experiencing a
hardship, there may be options to explore. Students can contact the Administrative staff at the
Training Center if they would like help paying for class.
Course Assignments and Testing
Grading Scale:
Initial EMS Programs:
Students at the Emergency Response Training Center will be graded based on a cumulative
points system whereby every student begins with a strong potential of course completion. The
points will be based on the student’s dedication, commitment, adhering to course work
submission dates, quality effort, studying, and participation in and outside of the classroom.
Students will be graded on academic performance that is based on the number of answers
correctly given on all quizzes, tests, and effort demonstrated in responding to the weekly
assignments on the online classroom platform. Students will also receive a grade in the Affective
Domain for their ability and willingness to come to class on time, maintain good personal
hygiene, and wear the appropriate uniform in class and during clinicals as required. Students will
also be required to maintain clothing and hygiene standards as described in the dress code and
hygiene policy contained within the syllabus. In addition, students will be graded on their ability
to act professional and maintain a good attitude, a compliant attitude, and a willingness to learn
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Grading Scale continued
and participate during all instruction and clinical portion of the class. Specific points assignment
and grading scale information can be found in the Course Syllabus for the EMS education
courses.
ARC, Continuing Education and Other Programs
Students who are seeking certification in CPR/AED, First Aid, Babysitting, Continuing
Education and other similar coursework will not be subject to a points system grading system.
Instead, these courses will be subject to the individual criteria as outlined by each individual
program criteria, mainly a Pass/Fail status. Additionally, each of these courses will be assigned
specific Continuing Ed credit points, as pre-determined by the State of Michigan, if applicable.
Specific information on the course pass parameters will be identified in the individual course
offering for each program.
Homework
Homework assignments are a required aspect of the EMS program. Every assignment is worth a
set number of points that contribute to the overall points needed to successfully complete the
program. Assignments not submitted by the due date will receive 20% in point reduction for the
assignment. An example would be if an assignment is worth total 100 points, then the best
possible points the student could receive for the assignment is 80 points if the assignment is late.
Every late assignment will affect your overall grade and ultimately cause the student to not have
enough points for successful course completion. Homework assignments will consists of regular
weekly reading of the text material, defining related medical terminology, and discussion board
assignments. In addition, to the regular weekly homework, students will be required to research a
medical or trauma-related condition approved by the Instructor and presented to the class at the
end of the term.
For ARC, Continuing Ed and other courses, homework is not usually given or required, but there
may be some prerequisites that need to be met, or pre-tests that need to be completed before
students can attend the class. Detailed information on coursework that needs to be completed
before the class begins will be noted with the information for the specific course students are
desiring to attend.
Quizzes and Test
Quizzes and tests are a standard part of any educational course offered at the Training Center.
These are usually in the form of a pretest that helps gauge a student’s understanding of the
material prior to attending the course, then a final test to determine if the was able to fully grasp
the information and is now competent enough to utilize the information in the field environment.
Tests are mostly multiple choice and will be conducted in the classroom in the form of a written
test. For initial EMS education courses, tests can be Fill in the Blank style, matching, labeling,
and will also be multiple choice tests conducted online through Platinum Educational Group,
LLC’s platform EMS Testing.com. Specific information about initial EMS course testing and
quizzes can be found in the Course Syllabus.
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Course Completion
Certificate of Completion
Upon successful completion of initial EMS educational courses, students will be provided a
certificate of course completion and their name will be submitted toward eligibility in being able
to sit for the NREMT EMS Exam. All students who successfully meet the obligations of this
EMS Program, the NREMT and the program requirements placed by the State of Michigan EMS
Division will be eligible for their name to be submitted to both the State of Michigan as well as
the NREMT for consideration to take the NREMT Exam.
Students should be aware that admission to the initial EMS educational program does not
guarantee successful completion of the NREMT computerized exam, becoming licensed as an
EMS Provider, or a guarantee of employment as a result of training in this program. This
program has been designed for approval by the MDHHS EMS Division as well as the NREMT
to allow successful candidates to sit for the NREMT Exam.
Students in other courses will receive a will certificate and provider card, a CHIT sheet, and/or
another form of acknowledgement of successful course completion appropriate for the type of
course taken.
Course-End Evaluations
Students at the Emergency Response Training Center will be given the opportunity to evaluate
their experience in the EMS education course in which they participated, which will take place
within the last two weeks of the commencement of initial EMS education course, or at the
completion of all other courses. The questionnaire will include specific questions with a rating
scale to rate their instruction, the learning environment, teaching methods and the class overall.
There will also be a place for students to include any additional comments or concerns they have
about the class, if they would like to utilize that option. The completed evaluations will be kept
on file for reference in the Business Office, and the results will be shared with the Corporate
Board and Educational Advisory Board members to evaluate, determine and implement any
changes that may need to be made.
Student Records
ALL student records and program operation records will be maintained by the Training Center
for a minimum of five years and can contain the following: a) All academic information such as
grades, disciplinary reports, and attendance records; b) Copies of student course end evaluations
in cognitive, psychomotor and affective domain; c) Copies of all student clinical attendance
forms and verifications; d) Student incident report or counseling record; e) Student vaccination
records, all health records, and medical absence notes; f) examples of examination tools,
admission criteria, records of students denied admission along with reason for denial, tuition
payments made and similar information. Student transcripts will be available upon written
request of the Training Center. Contact the Academic Administrator for information on how to
submit this request.
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Clinical Participation Information for Initial EMS Education Courses
Clinical Site Requirements
Students enrolled initial EMS Education courses at the Training Center will be required to
participate in a clinical setting which will allow students to use knowledge gained from the
classroom setting and apply them in an actual setting in the field. Students will be required to
achieve certain clinical objectives and tasks while participating in clinicals. In addition to the
classroom and course requirements set forth by the Training Center, each clinical site has the
ability to add to the list of requirements that must be met in order to allow students to participate
in the clinical setting. Additional requirements may include, but is not limited to, computerized
training modules, additional vaccinations, skill observations and assessment by facility staff, or
signature of agreements and understandings on additional paperwork such as site specific
confidentiality agreements, or infection control procedure guidelines and practices. Each student
is expected to comply with such requirements as a part of the requirements necessary for the
graduation of the EMS Program.
Prior to beginning their clinical experience, students will receive the appropriate, correlated
psychomotor and didactic training in the classroom so they are well-prepared for their clinical
skill practice time. During clinicals, students will be able to put to use the skills and training they
have learned during their first term in the classroom. Students will be properly trained in
infection control, safe patient management, the well-being of the EMT, related Med-Legal
issues, identifying and properly treating all age group of patients for trauma and medical issues,
how to properly communicate to others in the field, and will run through skill training on how to
properly perform procedures that are within the scope of practice of the MFR and EMT. Students
have clinical objectives and skills they are to perform and observe during their clinicals, which
specifically state the type of assessments and skills they can perform.
Specific information regarding the clinical sign up procedure, required clinical objectives and
skill assignments and other important information will be discussed in the Clinical Orientation
meeting of the initial EMS educational courses.
Vaccination Verification and Drug Testing
Each student who participates in the initial EMS education programs offered at the Emergency
Response Training Center who will also participate in the clinical experience will need to obtain
vaccinations prior to participating in the clinical sessions, or provide proof of previous
vaccinations or titer test results. These vaccinations will be required to be completed prior to
attendance in the clinical setting, and due date for these vaccinations will be predetermined prior
to the start of each EMS education class. Complete details on the types of vaccinations required
will be detailed in the Course Syllabus for that program, or can be obtained from the Course
Coordinator. The specific vaccinations required are in accordance with OSHA/MIOSHA and the
local public health agencies, and are also required by the clinical site in agreement with the
Training Center’s Course Coordinator and Sponsor. The cost for these vaccinations will be above
and beyond the required tuition paid to the Training Center, and will be the student’s
responsibility.
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Infection Control Education
All students will receive education and training on Bloodborne and Airborne pathogen and
infection control, as well as how to properly don and doff and appropriate use of personal
protection equipment prior to entering the clinical setting. This training utilizes the MDHHS
EMS Division Course Objectives for the Well-being of the EMS Provider, as well as the
National Curriculum approved by the US DOT National Guidelines for EMS Providers. This
material is presented among the first few chapters the students will be presented with and lays a
foundation of safe practices from the beginning of the student’s EMS education. This training
will also be in accordance with OSHA/MIOSHA Guidelines, and is a requirement of all students
prior to entering the required clinical portion of the program.
Pre-Clinical Education
All students will receive didactic and psychomotor training prior to being scheduled for clinical
rotations. This training will include training on proper PPE and application, bloodborne and
airborne pathogens, infection control, Anatomy and Physiology, communications,
documentation, patient assessment, baseline vitals, sample history, lifting and moving patient,
and safety. This education is provided in an effort to provide some foundational understanding to
the clinical process.
General Classroom Policies
Alcohol
Alcohol is prohibited from all classrooms, buildings, parking lots, clinical sites, as well as any
Training Center sponsored function. Any student who arrives to class, practicals, or clinical sites
in an intoxicated or drunk condition will automatically be terminated from the EMS program.
Tobacco Use:
The Emergency Response Training Center and educational classroom(s) are non-smoking
facilities. This means that ALL smoking is to be done outside at the designated smoking area
which is by the dumpsters. An ash tray is stationed near the area for butts. Smoking is prohibited
on the sidewalks and apparatus pads and in cars parked next to the building. During inclement
weather, students are permitted to smoke in their own vehicles, but this also cannot occur in the
very front of the buildings to ensure smoke does not travel to the common areas of the property,
and must be a minimum of 50 feet away from buildings or common walkways outside of
buildings. All butts are to be properly disposed of in students own vehicles, or to be extinguished
and placed in the provided outside ash tray by the outside dumpsters. Failure to comply by these
rules will result in the termination of students being able to smoke on the premises. In addition,
tobacco products such as chewing tobacco, snuff, dip or any other related products are prohibited
from the classroom, at all clinical sites, and during any ridealongs while riding in agency or
facility vehicles. No spit cups or spit bottles are to be taken into any clinical sites, vehicles,
within the classroom building, or left outside any buildings or classrooms waiting for return use.
No medical marijuana or drug use is allowed at any time as a part of this program or while a part
of the EMS Program, and negative drug tests are required of all students participating in
programs offered by the Training Center.
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Electronic devices
Due to the often distracting nature of electronic devices, only student personal laptops are
permitted for use during the classroom cognitive setting for note taking or access to class
materials. All other electronic devices are prohibited from being brought to class, practical sites,
and clinical locations without prior approval of the Lead Instructor or Course Coordinator.
Electronic devices also have the potential of getting dropped, lost, or stolen, and it will not be the
responsibility of the Emergency Response Training Center to be liable for any lost, stolen, or
damaged items brought to the facility, testing, or clinical sites. If personal laptops are deemed to
be a distraction or are improperly used during the classroom time, they will also be banned from
the classroom for future use.
Facility Phone Use
There is a designated landline phone that is located within the classroom training site that can be
used for emergency student use. Students are required to ask for permission from the Instructor
or Course Coordinator prior to use. Please limit the frequency and duration of the phone calls
made. Phone calls are only to be made during break sessions unless it is an emergency.
Cell Phones or Pagers
Cell phones and pagers are to be shut off, or on silent mode during class. If there is an
emergency and a call needs to be made outside of break times, students need to notify their
instructor prior to the start of class, and calls should occur outside of the building as not to
distract students and disrupt the other tenants of the building. No student is to be using their
phone in any way while in the classroom or clinical setting. This is rude and a distraction to the
instructor, students, and to the overall learning process. If cell phones and pagers are deemed to
be a distraction or are improperly used during the classroom time, they will also be banned from
the classroom for future use.
Food and Drinks
Food and drinks will be allowed in the class room until this issue becomes a problem. All food
and drink containers along with crumbs, wrappers, napkins, or condiments must either be thrown
away in a trash can, or taken with you when you leave. Drinks will need to be in bottles with
secure lids on them. If you make a mess, including crumbs, pick it up, vacuum it up on break or
after class. Food or drinks will not be allowed to continue if messes and/or trash is left behind, or
it becomes an issue of distraction or becomes a problem with staff or other students.
Leaving on a Fire or Medical Response
Individuals who are assigned as “on duty” for volunteer fire departments during the course they
are attending will need to make prior arrangements with their chief or supervisor prior to signing
up for class, and understand that class time is designated as a learning experience, and leaving
during instructional time is not only distracting to instructors and other students, but it is also
rude and a distraction to the overall learning process. If any class time is missed for runs or from
being on duty, missed time will be subjected to the rules stated in the Training Center
Attendance Policy.
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Fire Department Scanners and Pagers
If you are not assigned to an active responding unit, are off duty, or is out of their response area
during class time, pagers, scanners, or emergency alert electronic devices off or in your vehicle
to avoid distractions and reduce noise in the learning and clinical environments. If you must be
on duty, it is asked that your pager is set to vibrate only if possible, or that the volume is down
with only your department’s primary channel is being monitored.
Noises, Distractions, Note Passing, Talking, and Private Conversations
It is expected that courses attended at the Training Center will be treated in a professional
manner. Students, instructors, advisors, evaluators, and proctors are expected to be mindful and
respectful of the learning process at all times. As a general rule, if someone else is talking, the
other participants are expected to be silent and listen respectfully, as the information being
questioned or discussed could be something others are questioning as well. All information
provided and presented should be viewed as valuable information, and talking while others are
speaking is viewed as distracting, selfish and often prevents others from being able to learn the
material. If students are talking or carrying on private conversations, they can expect to be
publically put on the spot to lead the class discussion. Be courteous of fellow classmates as well
as your instructors. Being treated as an adult comes with the expectations of presenting as one.
