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GARY J. BAKER SHAREPOINT ADMIN, DOCAVE, DOORS (770) 919-2691

GJBAKER1@COMCAST.NET

PROFESSIONAL SUMMARY Over 20 years of Systems Engineering and Integration expertise with emphasis in

Microsoft SharePoint and Enterprise Requirements Management and Traceability solutions (Sharepoint, Project Web Access, DOORS, and RequisitePro).

Expertise in Collaboration website technologies, Systems Integration / Closed Loop Requirements Verification through all phases of life cycle development in Government and Commercial Enterprises including Healthcare, Aerospace, Telecom, Info Tech, Computer and Credit Industries.

5 years systems engineering and development. This includes supporting enterprise services such as Windows Server 2008R2; SharePoint Server 2007, 2010; SQL 2005, 2008; SharePoint Designer 2007, 2010; SSRS, backup and restore, disaster recovery, systems integration, security, configuration, administration, troubleshooting, performance monitoring, and preventative maintenance,

6 years SharePoint 2003, 2007, 2010, 2013 enterprise administration, developing, engineering, and migration experience. Extensive experience in the day-to-day management of SharePoint. Provision of a senior level engineering role in supporting large, complex, load balanced SharePoint environments. This includes managing aspects such as User Profile Service, Search Service, Excel Services, Metalogix, DocAve, backups, disaster recovery, security and troubleshooting.

Extensive performance optimization and troubleshooting skills using tools such as the Windows event logs, ULS logs/ULSViewer, ProcessMon.exe, IIS logs, and firewall configurations.

10 years Requirements Management and Requirements Traceability using Dynamic Object-Oriented Requirements System (DOORS), Requisite Pro, RTM and Automated Requirements Traceability System (ARTS).

6 Years Active duty Navy experience. Naval Officer - Lieutenant, USNR. Shipboard Division Officer of 30 personnel. Operations Department, Assistant Training Officer. Command Legal Assistance Referral Officer. Honorable Discharge.

Highly adaptive and versatile with focus on excellence, closure, and customer centric solutions.

Highly knowledgeable of SEI’s CMM/CMMI and their applicability within the Project Management Office and team environments.

EXPERIENCE

Senior Sharepoint Administrator December 2003 - October 2016ACS/Xerox/Atos Atlanta, Georgia

As MS Sharepoint Administrator, provided support for over 80,000 users and over 1,000 Sharepoint site collections in a large & complex multiple Sharepoint environment

Effectively and aggressively supported distributed user environment in SharePoint and PWA applications.

Utilized Web Server Central Admin to create customer SharePoint Sites and Content Databases including custom templates. Set up security groups per requirements.

Managed Trouble Ticket queues (Service Center and AMP Remedy) and assisted very

Operating Systems: Windows Server 2008Desktop Windows XP, 7, 8, 8.1 - Apple iOS X 10.1

Technologies:Sharepoint 2003, 2007,2010, 2013Sharepoint Designer,Microsoft Exchange Server 2003, 2007, 2010, 2013 Lync (Skype for Business), Soft Token, CITRIX, Cisco VPN, MS SQL, Active Directory, Sharepoint Server technologies: IIS, Windows event logs, ULS logs, PerfMon, IIS logs, SQL logs, SQL query analyzer, firewall configurations, local security policy, and domain GPOs. PGP, STSADM. FlexLM, TracertPing, Telnet, SSRS, User Profile, Excel Services, Search Content Manager, Wiki, web parts, application pool, deployment solutions, Excel Services, User Profiles

Software Applications:MS Office 2003- 2013 Outlook 2007 - 2013, Visio, Internet Explorer, DOORS, Rational Tools - RequisitePro, Doc Ave, ReqProWeb, LiveLink, PGP, CMStat, SQL Studio, Metalogix

Remote SupportService Center, Remedy, Logmein123, WebEX, RDP, SOAP

Gary J. Baker

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large user community in resolving SharePoint and PWA issues. (L1, L2, & L3) Performed daily and weekly environment health checks including performance

monitoring (perfmon) analysis, Alert monitoring, SSRS management, search content manager, capacity checks, IIS and ULS log monitoring and clean-up.

Provided ad hoc backups and restores, utilized STSADM commands for reporting. Created formal changes for formal Change Control Boards which included detailed

instructions, back out methods, impact assessment, and test verification plans. Supported off hour maintenance and Disaster Recovery operations which included

patching, server certification renewals, solution deployments, and storage migrations. Utilized the DocAve to generate Charge back reports, data retrieval & data migration. Interfaced with Microsoft and AvePoint organizations to resolve application issues. Performed extensive SharePoint site migrations effort utilizing Metalogix tool on an

enterprise level as ACS went through acquisitions to Xerox and Xerox ITO to ATOS. Assigned to the Rational Application Support team, developed team website, set up

user accounts, assisted user acceptance training. Administered the FlexLM Server, developed and generated server utilization reports. Assigned to the PMO as Requirements Management Admin, DOORS Administrator,

owner of Knowledge Management Server/Intranet site, CCB Chair for PMO master documents, and Administrator of company wide on-line Scorecard and Stoplight Reporting applications used by Executive Management.

Created and managed in-house Knowledge Management Repository highlighting “Lessons Learned” and developed web-based front end which included interactive web-based training and on-line help files. Trained in PM Methodology.

Business Analyst - Consultant July 2003 – November 2003Cingular Wireless, Alpharetta, Georgia

Supported the requirements elicitation, documentation, and tracking effort for the MinuteShare Project, a joint venture with Bell South.

Captured high level business requirements and developed Use Cases. Authored multiple process related documents adapted by the IT/PMO team for use

across projects.

Requirements Analyst/Self-Employed March 2002 – June 2003Dell Computers, Round Rock, Texas

As a DOORS Implementation consultant, evolved Dell Managed Services project to a DOORS methodology for managing project requirements.

Performed DOORS installations, converted word specifications to DOORS database objects, customized and configured data & implemented Templates for future Releases per established governance.

Self-employed work - Provided GUI design & automated re-design of Excel spreadsheets for GE Financial, provided Website design for DCS and served on Web Oversight Committee for the City of Marietta.

Senior Staff Systems Integration Engineer September 1998 – February 2002Lockheed Martin Information Technology, Alpharetta, GeorgiaConsultant Assignments with Cingular Wireless, VISA, and Bell South

Cingular Served as Systems Engineer/CMM SME. Provided key liaison between business and development in translating high-level

business requirements to technical requirements for development utilizing DOORS.

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Chaired Joint Requirements Planning meetings to review requirements, resolve issues, achieve consensus, and provide final version for turnover to development.

Developed Specification and GUI designs. As Requirements Management SME, Key team member in implementing CMM Level II

Assessment and Guidance. Facilitated 3 project’s adherence to CMM model methodology performing GAP analysis

and developing plans that tracked to closure. Created & Developed Tutorial for customer to facilitate achieving CMM Level 2

Certification

VISA Served as Systems/Requirements Integrator. Established the strategic methodology, infrastructure, training and documentation to

ensure the successful implementation of Requirements Traceability initiative across a wide array of projects applying DOORS in the Systems Engineering process.

Provided DOORS training to project teams. Established first time and systematic traceability of project requirements.

Bell South Provided key requirements management and impact analysis support. Drafted key requirement documents, Feature Requests, and CR’s to ensure

functionality required was designed into complex LNP architecture to implement program goals.

Closed action items, and provided liaison with BellSouth Applied Technology teams to ensure requirements were coordinated, and analyzed in multiple system architectures.

Systems Engineer - Specialist January 1998 – August 1998Lockheed Martin, Sunnyvale, California

Created, coordinated and implemented the creation and development of the internal web site for the Systems Engineering Tools team specializing in the application of Requirements Management solutions to enterprise wide programs.

Resident SME of automated solutions including DOORS, RTM, RDD-100, RDM, & ARTS. Administered Windows NT Server & coordinated migration from obsolete Mac server.

Release Manager June 1997 – December 1997MCI Telecommunications Corp, Atlanta, Georgia

Provided management of team resources and project activities for key quarterly software release.

Coordinated activities of local team and provided liaison with corporate partners. Provided weekly status to senior management on software release progress, issues,

action items and closure activities. Defined & tracked key metrics to facilitate closure.

Project manager / Applications Engineer February 1997 – May 1997CMStat Corporation, Atlanta, Georgia

Provided CM Program Management assistance and technical expertise for projects and customer software installations (CMStat).

Coordinated activities between the CMstat engineering team, applications engineers, and training personnel to ensure program objectives were met.

Established traceability between Parts Lists and hardware components.

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Systems Engineer - Senior January 1994 – January 1997Lockheed Martin Aeronautical Systems, Marietta, Georgia

Served as Engineering lead of the Requirements Tracking Integrated Product Team for the C-130J Super Hercules program.

Actively managed all activities related to the management and traceability of program engineering requirements utilizing Requirements Traceability & Management database for generation, production, and maintenance of engineering specifications.

Development & implementation of Verification Protocols & Compliance strategies via verification data and test plans creation, process, and links.

Provided customer briefings related to the Requirements Management process. Attended weekly reviews to report progress and issues to key management. Managed a team of 8, defining goals, priorities and compliance of time tracking.

Systems Engineer July 1987 – December 1993Lockheed Martin Missiles & Space, Sunnyvale, California

Served as Requirements Database Manager using Automated Requirements Traceability System application.

Provided leadership for the analysis, coordination, tracking, and accountability of project-wide requirements for a variety of large-scale NASA and DoD programs.

Provided requirements development liaison with internal and subcontractor teams to facilitate and drive planning, scheduling, design, and verification strategies.

Instituted validation criteria to actively status & demonstrate project compliance. Produced multiple customized traceability and requirements reports for internal and

external customers. Requirements traceability was key in successful Critical Design Review with NASA.

Lieutenant, USNR August 1980 – December 1986United States Navy

Commissioned Officer with multiple duty stations. Served as Ship's division Officer, Assistant Training Officer, and Watch Officer, USS New Orleans (LPH-11).

Legal Assistance Officer, Naval Air Technical Training Center, Lakehurst, NJ Military Specialties: 9220 - Combat Information Center Watch Officer, 3415 - Discipline

Administrative And Review Officer, and 2535 - Legal Assistance AttorneyEDUCATIONBachelor of Arts in Liberal Arts and Sciences, San Diego State University

TRAINING United Sates Naval Officer - Division Officer / Legal Officer Systems Engineer - 3 Course Series, Lockheed Missiles & Space Certified Manager (ICPM) Lockheed Missiles and Space 2007 Sharepoint Central Admin (Microsoft) Incident Management (Xerox) Change Management (Xerox) Project Management (ACS)

Gary J. Baker