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Fellowship Status ReportCode for America
is partnering with Salt Lake County to build technology
solutions to improve services and strengthen
the relationship between the county and its citizens, with an
aim to lower the rate at which citizens fail to appear (FA!
in court, supervision and treatment appointments in addition to
lowering the recidivism rate" #n order to accomplish
these ob$ectives we pursue three workstreams % build, measure,
learn % to insure we iterate &uickly and that our
decisions are based on data and user focused"
Phase II - Residency (02/06/2016 to 03/06/2016)
or!strea" #oals durin$ this phase
%uildagile development
· Understand and connect data sources to support the
functionality of an SMSreminder tool
· Build an SMS (text-messaging) tool that noties of upcoming
court hearings
&easuredata%driven decision%making
· Determine feasibility of measuring !"· #rogrammatically
measure !" count and rate o$er time
'earnuser centereddesign
· Understand the %ustice system& ho' people mo$e through
it& and theirattitudes and beha$iors to'ards it
· dentify opportunities to design and build 'ays to mae the
process moree*cient and easier to successfully na$igate
ee! endin$ 02/26/2016
n our third 'ee in Salt +ae ,ounty& 'e had the opportunity
to begin operationaliing a number of components of our
rst t'o 'ees of research. n addition to maing a number of
$aluable leadership connections in terms of data access
ad$ancements& 'e also had the opportunity to host successful
user engagement e$ents& as 'ell as eld a $isit from
our ocus "rea lead& /enny Montoya !ansey& from ,ode for
"merica head0uarters in San rancisco. n addition& 'e
engaged further in the community& beginning discussions on
ho' to best in$ol$e oursel$es in the ,ourt1ac and
,ode"cross e$ents happening this upcoming 'eeend& as 'ell as
an en%oyable meet and greet 'ith technical
leadership from those at the local 2oldman Sachs o*ces in
do'nto'n Salt +ae ,ity.
i$hli$hts
- 3an a 45-plus employee participatory mapping research e$ent to
identify pain& success& and
opportunity points on 67-foot printouts of the ,riminal /ustice
Ser$ices (,/S) system 8o' that 'e diagrammed.- Met 'ith the
District "ttorney& a Drug ,ourt /udge& and continued to
obser$e additional court sessions.- #articipated in an e$ening ride
along 'ith ntensi$e Super$ision #robation o*cers to obser$e
relationship bet'een client home life and ,/S organiation.-
#articipated in cross-organiational meeting 'ith leaders from
Mayor9s o*ce& ,ounty Sheri:& Unied
#olice Department& and ,riminal /ustice Ser$ices; identied a
stop-gap solution to recent o$ercro'ding-related
changes in the %ail booing process.- +aunched a !umblr (http
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- @#eople get lost to us if they don9t ha$e good numbers for
them& ('e) need more accurate contact
information.A - #retrial super$isor- @>ur statistics ne$er
change. e9re %ust al'ays full. !hat9s it.A - ,ounty Sheri:
leadership- @Co& ne' exactly 'hat 'as doing. had a lot of stu:
going on at the time.A - ,/S #retrial intae
client& discussing a 4-month period of failing to appear-
@$eryone has their smartphone no'. !he platform is there to cement
that connection. 1o' do get
the dataset to establish in a systematic 'ay that contact to
peopleEA - District "ttorney Sim 2ill- @t9s actually better to do
Fchec-insG by text instead of calling in.A - Him S'ensen&
#retrial surrender
coordinator- @F!his is theG rst time in a long time. Im doing
good 9m proud of myselfA - #retrial super$ision client
- @My friend 'as lie Jthat9s not your friend& that9s your
#>9 and 'as lie Jno& that9s my buddy.9A - S#client
- @Super$ision is one of the hallmars of court& in terms of
success.A - Drug ,ourt /udge Sanchy
otes .ro" S &appin$ or!shop
- @hat9s the point of o$ercro'ding release for probation
'arrantsE !he point of sending a probation
client to %ail is a sanction that doesn9t happen if the %ail
turns him a'ay.A - #robation case manager- @hy can9t Fthe systemG
roll in information to pre-sentence etc lie pretrial&
probation& pretrial
releaseE ...!hat 'ould change li$es.A - #robation case manager-
@!he client doesn9t attend their hearing because the case manager
can9t get in touch 'ith them. !his
can happen because the client is homeless& the client has
transportation barrier& or the client %ust decided not
to sho'.A - #retrial case manager
- @,/S screens out high- ris clients but can still end up
super$ising them& due to the %udge orderingclients to
pretrial.A - #retrial case manager
or!strea"
his wee!sacco"plish"ents
et wee!s o*4ecti+es
%uild · rite extractionscript to retrie$e courtdates from
published#Ds
· Complete operational base SMS tool · Deploy operational
base SMS tool to hosted
production en$ironment· stablish programmatic access to
C'S%#'#S ser$er
$ia K#C· 3econgure Utah ,ourt ,alendar Ser$ice to extract
data from C'S%#'#S instead of from #Ds
&easure · nitiate contact'ith
,>3Sadministrators&establishing datasharing arrangements
· Sign and return county-le$el B"" (data sharingagreement)
· Determine if C'S%#'#S ser$er can be used tomeasure !"
· ollo'-up '= C)#S administrators about dataneeds
'earn · ,ontinueinter$ie's 'ith sta:&clients
andstaeholders
· 2ather ,/Spopulationdemographics
· Propose research population distributiontargets
· ollect all syste" pain points in sin$ledocu"ent
· dentify target long-term user groups to follo'· Schedule and
conduct additional inter$ie's 'ith
sta:& clients and staeholders
Partner Support
e ha$e recei$ed a great deal of support& especially at the
Mayor9s sta: le$el during the month of ebruary. !his has
helped us mo$e 0uicly& and has opened doors that has made
approaching ne' organiations and aspects of the
,ounty go$ernment possible on a rapid turnaround schedule. ith
that said 'e do ha$e a fe' nal closing re0uests for
the 'ee<
- ,ontinued support as 'e mo$e for'ard 'ith ,ourt data access
strategies- ,ontinued support on fast-tracing the B"" for access to
ey data resources (most importantly& ,ourt&
/ail& and ,/S)
!hans&
