J. CALVIN HENDERSON6342 Anthony Avenue

Garden Grove, CA 92845(714) 894-9721

henderson_jc@msn.com

PROFESSIONAL HISTORY

Accountemps 12/11/2014 to 12/30/2014

Temporary position with Beckman Coulter performing collections for year end.

Bandai America, Inc., Cypress, CA 3/2007 to 3/28/2014Toy Manufacturer

Part-time position as Credit Representative

My accounts included Kmart, Meijer, Kroger stores, Rite Aid, CVS, and Amazon.com.

Responsibilities included: Cash applications and processing credit card payments. Deduction management/resolution, including Compliance issues, POD’s. Updating account files including new account reference checks. Collection calls, web maintenance/analysis for deduction/payment information. Also participated on internal audit team.

Accountemps/Robert Half 2005 to 2006

Salaried Professional with assignments at Shur-FLO LLC, Time Warner Media Sales, Makita. Shur-FLO, manufacturer of pumps for RV, marine, soda fountains and agricultural spraying

markets. Acting Credit Manager and consultant for $100 million company.Responsible for all order releases from credit hold, reviewing and setting up credit limits, collections, deduction and credit balance resolution, and cash deposits.

Time Warner Cable Media Sales, Cypress, CA – Collections and charge back resolution. Makita, La Mirada, CA – Collections and charge back resolution.

AJILON FINANCE, La Palma, CA 2/2005 to 8/2005Temporary assignment performing collections and deduction resolution for Razor USA, a $100 million plus company, developing procedures and responding to charge backs relating to major retailers such as Toys R Us, Kmart, Wal-mart, and May Department Stores. Collected past due balances and billed customers via EDI.

ADI (Honeywell International), Orange CA 2003 to 2004 Distributor of Security Products

Credit AnalystResponsible for assigning credit limits, collections, research. Duties included releasing orders and processing credit card payments. Managed over 1600 accounts, resolving issues on a timely basis Negotiated pay plans which resulted in a reduction overall of past due accounts

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SARA LEE BAKERY GROUP, Vernon, CA 1999 to 2002Manufacturer of fresh bread products

Deductions/Collections AnalystResponsible for deduction management, including identifying, analyzing, and resolving deductions from large grocery clients such as Kroger, Albertson’s, Safeway, and Fleming Cos., as well as large retailers such as Wal-Mart, Target, and Costco. In addition, responsibilities also included performing past due billings and Direct Store Delivery collections.

Reduced undocumented or inappropriate deductions by 78% and collected over $90k in inappropriate deductions by obtaining promotion programs, documentation and Proofs-of-Delivery through customer/intracompany contacts

MAXON LIFT CORPORATION, Santa Fe Springs, CA 1997 to 1999Manufacturer/Distributor of Truck Lift Gates

Collection Manager(continued)Responsible for collections on all accounts.

Communicated with customers by phone and letters for payment of past due balances with good results

Interacted with Customer Service and Accounting Departments to clear up deduction and non-payment issues

PIONEER ELECTRONICS (USA) INC., Long Beach, CA 1989 to 1996

Zone Credit Manager – Key Accounts (1992 to 1996)Credit/collections for national accounts, OEM accounts and Mid-west region. Also assisted with accounts receivable, including deduction resolution.

Negotiated settlement of reconciliation packages for mass merchant accounts such as Target, Wal-Mart, Sears, Circuit City and Best Buy Performed credit analysis on accounts through ratio analysis of financial statements,

reference checks, Dun and Bradstreet reports, and Riemer contacts. Assigned/recommended appropriate credit limits that management relied on

Initiated/processed Letters of Credit, UCC filings, and personal/business guarantees.Zone Credit Manager – Pioneer Laser Disc of America (1989 to 1992)Supervised department of up to seven in performing credit, collections, and accounts receivable for affiliate company. Reduced over 90-day receivables by 95% by research and contacting customers Maintained DSO at 30 days through customer contact/follow-up Reduced processing time for credit applications by 30 days

COMPUTER SKILLSPeoplesoft, Microsoft Outlook, Word, Excel and others.

EDUCATIONB.S. Accounting, California State University, Long Beach, CaliforniaB.S. General Business, University of Arizona, Tucson, Arizona