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C O N N E C T W I T H U S

2014 HAMPTON ROADS

/volunteerhr /volunteerhr www.volunteerhr.org

A PUBLICATION OF VOLUNTEER HAMPTON ROADS

VOLUNTEERCORPORATE

SunTrust Bank • The Breeden Company • Tidewater Home Funding, LLC • TowneBank •

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Operation Smile • PC&A • PepsiCo • PRA Group • Remedy Intelligent Staffing •

HAMPTON ROADS

CORPORATEVOLUNTEER COUNCIL

In 2014, the HRCVC member companies hosted school supply drives to donate filled backpacks to Tidewater Youth Services, H.E.R. Shelter and The

Family Center of Hope.

“This program allows civic minded corporate

partners to aid in creating a smart start for

area students.”

MICHELLE ELLIS YOUNGFarm Fresh Food

& Pharmacy

“This is a unique opportunity for Norfolk

Southern employees and family members to provide their time as an investment in our community and the

people who live in it.”

STEPHEN YOUNGNorfolk Southern

fam

ily v

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ntee

r day :: sa

ve the date

NOVEMBER

222014

A LETTER FROM THE HRCVC PRESIDENTDoug Bitterman, CH2M Hill

It has been an honor to serve as the 2014 Hampton Roads Corporate VOLUNTEER Council (HRCVC) President, as this program continues to be a tremendous platform for corporate social responsibility and giving back to the community. The spirit, creativity, and dedication to volunteerism continually displayed by the many HRCVC members are awe-inspiring! In our monthly meetings, we learn about the challenges and specific needs of the local non-profit community, share best practices for corporate volunteer programs, and work together to plan and implement a number of fantastic events.

In 2014, we continued our programming of Global Youth VOLUNTEER Day, the Back 2 School program and Family VOLUNTEER Day; and

we also added a couple of events that expanded our reach. In February we hosted Curbside Consulting,

where the local nonprofit community had the opportunity to consult one-on-one with skills-based

volunteers from HRCVC member companies to obtain expert advice in service areas such as accounting, marketing,

and technology. And in May, a group of HRCVC volunteers helped to build a playground for a 6-year-old girl with Acute

Lymphoblastic Leukemia. All who were there had a life-changing experience they will never forget.

Congratulations to the honorees of the 2014 Corporate VOLUNTEER

Excellence Awards for your incredible achievements! I can’t wait to see the great things we will all do together for the good of our community in 2015.

Family VOLUNTEER Day

Back 2 School Program

Total impact in Hampton Roads: $24,812.15

Value of donated school supplies: $23,850.50

The HRCVC collected enough supplies to

provide 237 backpacks to the benefitting

organizations.

Value of volunteer time: $961.65

863

237

$

HAMPTON ROADS

CORPORATEVOLUNTEER COUNCIL

“Early focus on the importance of giving back is an important

step in creating stronger communities

in the future.”

DERRICK UDYCapital One

“This is a unique opportunity for Norfolk

Southern employees and family members to provide their time as an investment in our community and the

people who live in it.”

STEPHEN YOUNGNorfolk Southern

“Curbside Consulting provided a unique opportunity for our behind-the-scenes operational staff to

share their skill sets.”

ALLIE WITTKAMPTowneBank

On November 22, 2014, VOLUNTEER Hampton Roads will host the 16th Annual Family VOLUNTEER Day to celebrate the

power of families who volunteer together. In 2013, this program provided food for clients of Barrett Haven, Inc., The Dwelling

Place, the Foodbank of Southeastern Virginia, ForKids, Genieve Shelter, H.E.R. Shelter, Hope House Foundation, Judeo-

Christian Outreach Center, Our House Families, The Salvation Army, Seton Youth Shelters and Union Mission Ministries.

04.18.15

In February 2014, the HRCVC hosted the first annual Curbside Consulting program. Pro-bono volunteers from

HRCVC companies donated their time and talents to consult with nonprofit organizations in need.

Global Youth VOLUNTEER Day is celebrated each year in over 100 countries with young citizens working together to address the world’s most critical issues and change their

communities.

curbsit

e co

nsul

tin

g :: save the date

global youth volunteer day

:: s

ave

the

date

Curbside Consulting

Family VOLUNTEER Day

Global YouthVOLUNTEER Day

Total value of volunteer time.

20 consultants donated 21 hours of service to

nonprofits in the areas of accounting, design,

fundraising, human resources, leadership,

marketing, multimedia, public relations, strategy

and technology.

Total impact in Hampton Roads: $85,126.93

863 volunteers contributed

2,589 hours of their time on

November 23, 2013.

Over 16,000 pounds of food were donated, sorted, packed and delivered to the benefitting organizations.

Value of volunteer time: $55,326.93

Value of donated food: $29,800.00

15 local nonprofit organizations

attended the Volunteer Fair, providing

volunteer opportunities for students under the age of 18.

75 middle and high school students participated in a Stop Hunger Now service project, completing 8,928

meal packets.

21hours

$$1,030.50

15

8,928

863

16,000

$

4 | CONNECT WITH US /volunteerhr /volunteerhr www.volunteerhr.org

CORPORATESOCIAL RESPONSIBILITYCREATING A CULTURE OF GIVING

Over the past few decades, Corporate Social Responsibility (CSR) has extended beyond larger corporations. Now businesses both large and small are voluntarily making changes throughout their business models to encompass new cultures of volunteerism, philanthropy and environmental stewardship. How does this shift affect the bottom line? Numerous studies show that CSR increases a company’s financial value as well as has a positive impact on its reputation in the community. In addition, by developing a corporate culture with a CSR approach, companies are able to recruit and retain talented individuals that become part of an even stronger team.

With company information a mouse click away, many businesses can attract new talent through promotion of their CSR platforms; however, recruiting isn’t enough. With the high cost of employee turnover

and the transient nature of millennials, it is crucial to retain that talent through a good work environment and CSR practices. According to Volunteering – The Business Case: 66% of

employees surveyed reported a greater commitment to their company; 69% showed higher job satisfaction; 73% had increased motivation; and 74% of respondents agreed

that they had more pride in the business that they worked for. 2

In addition to recruitment and retention, CSR has also shown to have a positive impact – physically, emotionally, and professionally – on the individual employee. The 2010

Do Good Live Well study shows that 92% of people who volunteer through their workplace report higher rates of physical and emotional health.

In the same study, 88% of employee volunteers report volunteering provides networking and career development opportunities. 3

Since 1998, VOLUNTEER Hampton Roads has been dedicated to organizing and hosting the Hampton Roads Corporate VOLUNTEER Council. This group of over 50 local businesses involved in CSR work together to create volunteer programs for our community as a group, while also sharing best practices in

CSR to bring back to their respective businesses.

If your business is interested in participating in the Hampton Roads Corporate VOLUNTEER Council, contact VOLUNTEER

Hampton Roads at 757-624-2400.

“The best professionals in the world want to work in

organizations in which they can thrive, and they want

to work for companies that exhibit good corporate

citizenship.”

JIM COPELAND, JR. former CEO of Deloitte

Touch Tohmatsu 1

2014 HAMPTON ROADS CORPORATE VOLUNTEER REPORT | 5

CORPORATESOCIAL RESPONSIBILITYCREATING A CULTURE OF GIVING

WHY MILLENNIALS MATTER

It is estimated that by 2025, millennials (born 1982 – 2003) will become up to 75% of the workforce. 4

As they enter, the focus of their job search will be based more on community involvement than benefits provided by the company. Now is the time to shift a company culture to a Corporate Social Responsibility model.

1 Using Corporate Social Responsibility to Win the War for Talent, 20082 Volunteering – The Business Case: The Benefits of Corporate Volunteering Programmes in Education, Corporate Citizenship & City of London, 20103 Volunteering and Your Health: How Giving Back Benefits Everyone, United Healthcare, 2010 4 How Millennials Could Upend Wall Street and Corporate America, Governance Studies at Brookings, 20145 Millennial Impact Report, 20146 Corporate social responsibility is millennials’ new religion, ChicagoBusiness.com, 20147 America’s Civic Health Index, 2009

97% of millennials prefer using their individual skills to

help a cause 5

More than 50% of millennials said that a company’s involvement in

various causes influenced whether or not they accepted a job 5

64% of millennials said they would rather make $40,000 a year at a job they love than $100,000

a year at a job they think is boring 4

Millennials lead every generation with a 43% service rate compared to 35% 7

– Jesse Morton, McPhillips, Roberts & Deans, PLC

MILLENNIALSSERVICE RATE

OTHERS

4 in 5 young adults are more likely to purchase

from a company

that supports a cause they care about 6

To be competitive to recruit the best available

students on-campus, we must not only articulate

our career development programs but also

articulate how we give back to the community. We

have found the best available talent on-campus

are those students who have been giving back to

the community for years. They value service as

much as they value career success – they want to

work for organizations that are just as committed

to giving back to the community as they are.

6 | CONNECT WITH US /volunteerhr /volunteerhr www.volunteerhr.org

CORPORATE VOLUNTEER EXCELLENCE AWARDSA PROGRAM OF VOLUNTEER HAMPTON ROADS

2001 SCOTT RIGELL Freedom Automotive

2002 RON DENNIS Farm Fresh Food & Pharmacy

2003 LIN EARLY Bank of America

2004 FRANK BOWERS Cox Communications

2005 HANK LINGINFELTER Virginia Natural Gas

2006 TONY MITCHELL Booz Allen Hamilton

2007 ROBERT WELLS VIRTEXCO

2008 STEPHEN EVANS KMPG LLP

2009 JAMES CARLSON Amerigroup Corporation

2010 JOSEPH THOMAS GEICO

2011 MARTIN A. EINHORN Wall, Einhorn & Chernitzer, P.C.

2012 CAROL ORMOND AAA Tidewater Virginia

2013 JON S. WHEELER Wheeler Real Estate Investment Trust

PAST CORPORATE VOLUNTEER LEADERSHIP AWARD HONOREES

2014 CORPORATE VOLUNTEER LEADERSHIP AWARDSteve FredricksonChairman, President and Chief Executive Officer | PRA Group

Steve Fredrickson has been a leader in the financial services industry for more than 30 years, holding positions with both Continental Bank and Household Commercial Financial Services. In 1996, he and three colleagues from Household founded Portfolio Recovery Associates, now PRA Group, with a goal of creating a debt buyer

whose collection operations were compliant, sophisticated, and highly efficient.

Almost two decades later, Steve’s vision that started with four founders and three collectors has become a global enterprise. PRA Group provides debt sellers

across North America and Europe with a professional and compliant partner as well as giving customers greater time and flexibility to repay their debts. The company has serviced nearly 44 million customer relationships in 16 countries, and employs more than 4,000 people globally, approximately 1,500 of which are located in Hampton Roads.

Under Steve’s leadership, many of PRA Group’s employees in Hampton Roads are actively engaged in contributing to community outreach. This

year, Steve chaired the United Way of South Hampton Roads annual campaign, helping raise $18.8 million. Steve is also an executive advisory council member

of ODU’s College of Business and Public Administration, a trustee of the Eastern Virginia Medical School Foundation and a director of the St. Mary’s Home Foundation.

Honorees

2014 HAMPTON ROADS CORPORATE VOLUNTEER REPORT | 7

Max Skolnik is a dedicated nonprofit and service advocate with nearly two decades of leadership experience in the field. After graduating from George Washington University with an MA in Latin American Studies, Max founded Kid Power in 2002. In his 10 years as the Executive Director, Kid Power operated high-quality academic, nutritional, and service-learning programs for thousands of young people throughout the District of Columbia.

Max has been active in the public policy arena as a neighborhood commissioner, political candidate, and member of numerous boards and task forces. Currently, Max is the DC Director for the Taproot Foundation, a national organization leading, mobilizing and engaging professionals in pro bono service to drive social change. He resides in DC with his wife Erica and their son Julian.

Leadership

Community Service• AvalonBay Communities, Inc. • Bank of America• Cox Communications• EVMS• Farm Fresh Food & Pharmacy• GEICO• Old Point National Bank• ValueOptions® • Vandeventer Black LLP• Wilbanks Smith & Thomas Asset Management, LLC

Honorees

GOOD CORPORATE NEIGHBOR SMALL BUSINESSAvalonBay Communities, Inc.

Checkered Flag Volkswagen and HyundaiReed & Associates Marketing, Inc.

GOOD CORPORATE NEIGHBOR LARGE BUSINESSCapital One

CMA CGM (America) LLCWal-Mart

VELOCITY AWARDRemedy Intelligent Staffing

HRCVC MEMBER OF THE YEARFarm Fresh Food & Pharmacy

Michelle Ellis Young, Member Representative

SPONSORS

KEYNOTE SPEAKERMax Skolnik | Taproot Foundation

WEDNESDAY

12.03.14FOUNDERS INN & SPA

8:30 AM

SAVE THE DATE • Corpo

rate V

OLU

NTEER Excellence Awards

“The volunteer activities completed in the past two

years have shifted the culture of our corporate office at Harbor

Group. With the implementation of HG Cares, our team bond

has strengthened by having the opportunity to give back to the

community through volunteerism, together.”

ROBERT FRIEDMANHarbor Group International, LLC

Contact VOLUNTEER Hampton Roads to

learn more about how to develop a culture of caring within your

business.

757-624-2400

When one of the region’s top economic development organizations wants to ensure that its message hits the mark, it leverages the power of Inside Business. Inside Business is a must-read for local decision makers and the most efficient way to reach your audience.

We can make your business grow. Call now and put the power of print and a full suite of marketing solutions to work for you.

Inside BusinessThe Hampton Roads Business Journal

PRINT DIGITAL DIRECT MARKETING

This is smart media.Contact your Pilot Media representative or call 757-222-3165

“Inside Business has become the publicationof choice for both business news andbusiness-to-business advertising.”

Cathy ColemanPast President and CEO,

Downtown Norfolk Council, Norfolk, VA

DEVELOPING THE CULTURE OF CARINGHARBOR GROUP INTERNATIONAL

A NEED FOR CHANGE

In December of 2011, Harbor Group International sponsored and attended its first ever Corporate VOLUNTEER Excellence Awards, hosted by VOLUNTEER Hampton Roads. At the event, they were captivated by the giving spirit of the businesses being honored for their work in corporate social responsibility. Following the event, Harbor Group reached out to VOLUNTEER Hampton Roads to learn how to develop a program for their local, national and international offices.

BUILDING THE PLAN

In 2013, Harbor Group International contracted VOLUNTEER Hampton Roads to create a Corporate Social Responsibility (CSR) plan that:• Constructed cohesive pillars that aligned with

Harbor Group’s values and business focus• Developed human resource policies and

procedures such as a volunteer paid time off policy to allow employees one day a year to spend giving back to the community

• Created an executable action plan for the Harbor Group Cares committee to roll out the new program company-wide

• Developed forms and templates for EVP policy, procedure, recognition, tracking and reporting

CHANGING THE WORLD

Since the implementation of the Harbor Group International CSR plan and Harbor Group Cares committee in 2013, Harbor Group International has:• Increased employee volunteer hours company-

wide by 430%• Provided nonprofit organizations with in-kind

use of space at Harbor Group properties for meetings and events

• Rallied employees through donation drives to: contribute tens of thousands of items including clothing, used books, medical supplies, electronics, pet food and school supplies and contribute over $14,500 of monetary donations throughout the United States

• Received the Velocity Award at the 2013 Corporate VOLUNTEER Excellence Awards

• Increased and focused charitable contributions based on newly formed pillars of giving

2014 HAMPTON ROADS CORPORATE VOLUNTEER REPORT | 9

When one of the region’s top economic development organizations wants to ensure that its message hits the mark, it leverages the power of Inside Business. Inside Business is a must-read for local decision makers and the most efficient way to reach your audience.

We can make your business grow. Call now and put the power of print and a full suite of marketing solutions to work for you.

Inside BusinessThe Hampton Roads Business Journal

PRINT DIGITAL DIRECT MARKETING

This is smart media.Contact your Pilot Media representative or call 757-222-3165

“Inside Business has become the publicationof choice for both business news andbusiness-to-business advertising.”

Cathy ColemanPast President and CEO,

Downtown Norfolk Council, Norfolk, VA

JOIN US!

DEVELOPING THE CULTURE OF CARINGHARBOR GROUP INTERNATIONAL

Become a Member of the

• Monthly breakfast meetings with community service presentations, trainings and peer networking opportunities

• Monthly e-newsletter with information about best practices and trends in corporate social responsibility

• Reduced rates for trainings, forums and annual events provided by VOLUNTEER Hampton Roads

• Recognition in the Annual Report, Corporate Report and Nonprofit Resource Directory

• Opportunities to partner with other socially responsible businesses

• Skills-based volunteer matching and board placement assistance

• Community service projects to engage employees in service

• Web portals to organize corporate service projects

For more information on becoming a member of the HRCVC,visit www.volunteerhr.org/HRCVC or call 757-624-2400.

VOLUNTEER Hampton Roads400 W Olney Road, Norfolk

THIRD WEDNESDAY OF EVERY MONTH

8:30 AM - 9:30 AM

Celebrating All Employees Who

➜ p r a g r o u p . c o m

PRA_CVEA_qtrpgad.indd 3 10/10/14 3:31 PM

B A N K I N G . I N S U R A N C E . I N V E S T M E N T S

Member FDIC. Only deposit products are FDIC insured.© 2014, Branch Banking and Trust Company. All rights reserved.

If values aren’t shared,they aren’t lived.

For more than 140 years, BB&T has never taken a relationship for granted. We set out to earn your business each and every day. Our strong value system helps us determine what is right and reasonable. And to remain focused on doing what’s in the best interests of the clients and communities we serve. Discover the value a values-driven bank can offer you. Talk to us today. BBT.com

Proud sponsor of the Corporate VOLUNTEER Excellence Awards

Congratulations to Steve Fredrickson

of PRA Group, 2014 Corporate

VOLUNTEER Leadership Award winner.

Thank you for making a difference in

Hampton Roads.

© 2014 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Printed in the U.S.A. The KPMG name, logo and “cutting through complexity” are registered trademarks or trademarks of KPMG International.

www.capitalone.com/investingforgood

FAMILY WEALTH ADVISORS

signatureus.com

CHARLOTTESVILLE HAMPTON ROADSRICHMOND

141016_Sig_Ad_2.indd 1 10/17/14 12:32 PM

Williams Mullen is proud to support VOLUNTEER Hampton Roads and

salute the 2014 Corporate VOLUNTEER Leadership Award Honoree, Steve Fredrickson, PRA Group, and the

Corporate Excellence Awards Honorees. williamsmullen.com | dc | nc | va

BUILDINGA STRONG COMMUNITY

What’s as important asbuilding a strong case?

Ticket information can be found at www.tccropercenter.org

SAVE THE DATETHURSDAY, JANUARY 29, 20154:30 P.M.TCC ROPER PERFORMING ARTS CENTER

ACADEMY FORUM:

UNCHARITABLE

Academy for Nonprofit Excellence will host celebrated nonprofit activist and fundraiser, Dan Pallotta.

SunTrust Bank, Member FDIC. ©2014 SunTrust Banks, Inc. SunTrust is a federally registered service mark of SunTrust Banks, Inc.

SunTrust proudly supports VOLUNTEER Hampton Roads.

CBRE CARES

Leadership Sponsor and Proud Supporter of the 2014 Corporate VOLUNTEER Excellence Awards

As the world’s largest commercial real estate services firm, CBRE plays an important role, not only within our industry but also in the communities in which our employees live. CBRE Cares is implemented on a local and regional level as a contribution of both time and money.

Hampton Roads

150 W. Main Street, Suite 1100 :: Norfolk, VA 23510 :: 757.490.3300 :: www.cbre.com/norfolkb u i l d i n g o nc o m p a s s i o n

b u i l d i n g o n c o m p a s s i o n

CBRE|Hampton Roads applauds all of its employees who are dedicated to bettering the communities where they live and work. Our companies continue to build on that compassion for the good of those in need.