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trnd – 4 Cité Paradis – 75010 Paris – Tel + 34 9 34 53 72 71 – E-mail : [email protected] CASE STUDY | FASHION In order to enhance awareness and market insights on the Havaianas Rain Boots, we ran a campaign combining massive digital seeding and product and category research. The campaigns were orchestrated by trnd in France, Spain, Portugal, Italy and Germany; and by trnd’s partner, BzzAgent, in the UK. Campaign Details The trnd Word-of-Mouth Marketing campaign format *IdeaWOM is designed to transform connectors into products/brands consultants by integrating them actively into marketing processes and asking for their opinion. We created a project microsite and we invited the trnd- members to take part in the biggest European style debate about Havaianas and its Rain Boots collection. The process Seed Involvement Consumers’ insights Winners Invite 555,044 Women Engage 66,781 Participants Thank you 200 Gift packages Overview of the Havaianas IdeaWOM campaigns. Country Campaign duration France 09.10.2013 – 06.11.2013 Germany 09.10.2013 – 06.11.2013 United Kingdom 15.10.2013 – 12.11.2013 Spain 05.11.2013 – 03.12.2013 Italy 12.11.2013 – 10.12.2013 Portugal 12.11.2013 – 10.12.2013

2014 02-05 trnd-havaianas_case-study

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Page 1: 2014 02-05 trnd-havaianas_case-study

trnd – 4 Cité Paradis – 75010 Paris – Tel + 34 9 34 53 72 71 – E-mail : [email protected]

CASE STUDY | FASHION

In order to enhance awareness and market insights on the Havaianas Rain Boots, we ran a campaign combining massive digital seeding and product and category research. The campaigns were orchestrated by trnd in France, Spain, Portugal, Italy and Germany; and by trnd’s partner, BzzAgent, in the UK.

Campaign Details

The trnd Word-of-Mouth Marketing campaign format *IdeaWOM is designed to transform connectors into products/brands consultants by integrating them actively into marketing processes and asking for their opinion. We created a project microsite and we invited the trnd-members to take part in the biggest European style debate about Havaianas and its Rain Boots collection.

The process

Seed Involvement Consumers’

insights

Winners

Invite 555,044 Women

Engage 66,781 Participants

Thank you 200 Gift packages

Overview of the Havaianas IdeaWOM campaigns.

Country Campaign duration

France 09.10.2013 – 06.11.2013

Germany 09.10.2013 – 06.11.2013

United Kingdom

15.10.2013 – 12.11.2013

Spain 05.11.2013 – 03.12.2013

Italy 12.11.2013 – 10.12.2013

Portugal 12.11.2013 – 10.12.2013

Page 2: 2014 02-05 trnd-havaianas_case-study

trnd – 4 Cité Paradis – 75010 Paris – Tel + 34 9 34 53 72 71 – E-mail : [email protected]

CASE STUDY | FASHION

Participants activity

Havaianas France Germany Spain Italy Portugal

Women invited 71,852 297,829 88,222 69,844 27,297

Participants 14,055 17,016 12,892 16,417 5,401

Surveys completed

17,236 17,780 18,266 23,764 7,545

Comments 6,166 7,719 7,643 21,133 3,226

Visits 67,991 61,590 56,907 79,403 25,063

Page views 164,858 143,316 141,991 256,464 67,272

Page 3: 2014 02-05 trnd-havaianas_case-study

trnd – 4 Cité Paradis – 75010 Paris – Tel + 34 9 34 53 72 71 – E-mail : [email protected]

CASE STUDY | FASHION

8 posts published on the blog

45,887 comments on the blog

50,853 answers to the opinion polls

Blog

Contact with the company

Introduction of Havaianas team on the campaign blog.

This increases the involvement of the connectors and

gives the brand a face.

Page 4: 2014 02-05 trnd-havaianas_case-study

trnd – 4 Cité Paradis – 75010 Paris – Tel + 34 9 34 53 72 71 – E-mail : [email protected]

CASE STUDY | FASHION

[Source: Application forms, n= 65,781]

38% 41%

73%

20% 22%

6%

7% 7%

8%

7% 6%

9%

21% 21%

11%

29% 26%

18%

34% 31%

8%

44% 46%

67%

0%

20%

40%

60%

80%

100%

Total(n=65,781)

France(n=14,055)

Germany(n=17,016)

Spain(n=12,892)

Italy(n=16,417)

Portugal(n= 5,401)

Yes, I have already bought aproduct of the Havaianasbrand

Yes, but I never bought aproduct of the Havaianasbrand

Yes, I think I had heardabout Havaianas before

No, I did not know aboutHavaianas before thisproject

“Did you know the brand Havaianas before this project?”

Page 5: 2014 02-05 trnd-havaianas_case-study

trnd – 4 Cité Paradis – 75010 Paris – Tel + 34 9 34 53 72 71 – E-mail : [email protected]

CASE STUDY | FASHION

6,3 5,9

6,2 6,3 6,5 6,4 6,4 6,1

6,4 6,4 6,6 6,5

Total France Germany Spain Italy Portugal

Initial measurement Final measurement

[Sources: Initial measurement, n = 45,052 Final meausrement, n = 39,605]

“What is your general impression of the Havaianas Rain Boots? (Scale from 1 “Very negative” to 7 “Very positive”)?”

Page 6: 2014 02-05 trnd-havaianas_case-study

Page BzzAgent Proprietary & Confidential 2013

CASE STUDY | FASHION

28%

81% 84% 91%

Havaianas Wellies Havaianas Brand

Pre

Post

Overall Opinion (UK)

+56 +10

Benchmarks Product (Opinion) Brand (Opinion)

BzzAgent UK: 39% -> 78% (+39) 60% -> 89% (+29)

n = 775 *Data based on Pre & Post Campaign Surveys

Page 7: 2014 02-05 trnd-havaianas_case-study

trnd – 4 Cité Paradis – 75010 Paris – Tel + 34 9 34 53 72 71 – E-mail : [email protected]

CASE STUDY | FASHION

“Did you already know about the Havaianas Rain Boots before this project?”

65% 72%

87%

56% 61%

40%

11%

11%

7%

12% 12%

16%

22% 16%

6%

30% 26%

43%

1% 1% 2% 1% 2%

0%

20%

40%

60%

80%

100%

Total(n=44,986)

France(n=9,517)

Germany(n=9,121)

Spain(n=9,934)

Italy(n=12,390)

Portugal(n=4,024)

Yes, I have already boughtthem

Yes, but I have not boughtthem yet

Yes, I think I had heardabout them before

No, I did not know theHavaianas Rain Boots beforethis project

[Source: Initial Measurement, n = 45,098]

Page 8: 2014 02-05 trnd-havaianas_case-study

trnd – 4 Cité Paradis – 75010 Paris – Tel + 34 9 34 53 72 71 – E-mail : [email protected]

CASE STUDY | FASHION

555,044 women were invited on trnd and BzzAgent. 38% of the participants (G0) did not know the brand and 65% did not know the Havaianas rain boots before the project (cf. Initial measurement). Visits: 290,954. Pages view: 773,901. A total of 54,258 online brand touchpoints generated (incl. comments, photos, articles, reviews, tweets, etc.).

Aw

aren

ess

2,008,768 conversations on the trnd campaigns and 261,001 conversations on the BzzCampaign. The guarantee was of 600,000 conversations. Online reach of 906,530 of the 54,258 UGC.

WO

M

Page 9: 2014 02-05 trnd-havaianas_case-study

trnd the real network-dialogue, S.L. Contact : Elise Gazengel 4 Cité Paradis 75010 Paris France

Phone (+34)934 537 271

Fax (+34)934 514 288

E-mail [email protected]

Web www.trnd.fr/company