2013 SGS ISO9001 Audit Non Confirmation Record

8/11/2019 2013 SGS ISO9001 Audit Non Confirmation Record

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Others secondary interaction processes as per the audit plan was followed through and where appropriate theactivities and functions were reviewed and highlighted as either as non-conformities and/or opportunities forimprovement points

1. Nonconformities

NonConformity N° 1 of 4 Major Minor

epartment /!unction"

#urchasing $tandard%ef."

&$O'((1")((* +lause ,.4

ocument %ef." %elated &ssue / %ev.$tatus"

+urrent

etails ofNonconformity"

1. $upplier valuation %ating for uster #recision ngineering an )(1)-ecem0er)(1) was incorrect 0ased on the uality data provided. PIC: CC Lim

2. On time delivery has not 0een defined clearly 2 monitored as some 0uyer is 0asedon uantity delivered and other is 0ased on delivery date3 however on the form is

defined as line down cases. g. $ +omponent3 3 uster.PIC: Eguchi san/ Jennifer

%oot +ause 1. id not follow $upplier valuation %ating 5uideline to evaluate supplierperformance.

). ifferent #&+ has their own understanding of the $upplier valuation %ating

+orrective ction 1. +oncerned #&+ to follow $upplier valuation %ating 5uideline 6$upplier 7uality#erformance judged 0y each month for how many #%% issued 0y &ncoming8

).1 %eview and revise the $upplier valuation %ating 5uidelines

).) ll purchaser to practise/ follow the revised guidelines

NonConformity N° ) of 4 Major Minor


+ustomer +omplaints $tandard%ef."

&$O'((1")((* +lause *.9.)


+urrent


No evidence that any verification of effectiveness was carried out for customercomplaints :51-1;(1-(1 2 :51-1;(1-(). PIC: Cathrine

%oot +ause #&+ not clear a0out the reuirements

+orrective ction #&+ to update customer complaints +/ # effectiveness result and ot no. verified

NonConformity N° ; of 4 Major Minor


#roduction $tandard%ef."

&$O'((1")((* +lause ,.9.1


+urrent


1. aily ine +hec< $heet for $M= ine ; was not completed on the 1(/>/)(1; 21*/>/)(1;. PIC: Govin

2. &ssue date for thawing la0el for solder paste in use at $M= ine * running Model?>1((-11 ot No. ,>,,/119( was incorrect. PIC: Govin

3. $etting for $pray flu@er flu@ flow was at )1.>cc/min3 however upon verification of thespecification it was found that the setting should 0e 1(-1*cc/min. PIC: J !an

%oot +ause 1. =here are a total of 4 reports to 0e completed 0y operator daily. Aowever theoperator miss-out to fill-up one of the reports - aily ine +hec< sheet.

2. =he leader wrongly written the date. ctual date should 0e 1*.(>.1; 0ut wrongly

written as ).19 am3 1,.(>.1;.6 early morning 1,.(>.1; is an off day 8

o0 n°" MB(1;** %eport date" s per udit #lan Cisit =ype" $urveillance Cisit n°" )

CONFIDENTIAL ocument" 5$(;(4 &ssue n°" 1; #age n°" 1 of ;



;. ipping =ech miss to confirm the spec when he tune the flu@er flow to achieve goodsolder uality. ue to the #+? design structure to achieve good soldering uality3 weneed to set the spray flu@er flu@ flow at upper range D1*cc/min. ?ased on the ##M data

collected 0y machine setting at )1.>cc/min will achieve 0etter result .+orrective ction 1. $upervisor 2 foreman to daily monitor the recording of the chec< sheet.

2. $econd confirmation will 0e done 0y foreman/supervisor 2 a0ove3 during issuing toproduction.

;.1 %eview all the individual model spray flu@er flu@ flow setting vs solder dipping ##Mresult.

;.) %evise the flu@er flu@ flow specification accordingly 0ased on the solder dipping##M result.

NonConformity N° 4 of 4 Major Minor


+ali0ration $tandard%ef."

&$O'((1")((* +lause ,.>


+urrent


1. No evidence that the push gauge used at $M= to test the glue strength wascali0rated. PIC: "# Lo$

2. uipment used for !inal &nspection to test the =ransformer after the Carnish#rocess is not cali0rated. PIC: Na%ri/ "# Lo$

%oot +ause ?oth euipments were classified under cali0ration not reuired

+orrective ction %eview and send the cali0ration reuired euipments for cali0ration

). 5eneral O0servations 2 Opportunities for &mprovement

Genera& comments an' (ositive o)servation note':

=he overall 7uality Management $ystem was generally adeuate and effectively maintained. =hecontinual improvement activities and preventive action/s are on-going. ll personnel are cooperative andpositive throughout the whole audit process. =hus3 the audit was completed satisfactorily without delay.

Im(ortant o)servations * o((ortunities for Im(rovement:

1. &dentification and segregation of <itting parts3 pending issuance to production parts 2 raw material to0e improved in the raw material store. PIC: Lee

+" =o identify parts status 0y using sign0oard 6@ample" uto :itting #art3 #art awaiting for storage3:itting ssy part sign0oard8

2. &nstruction to carry out internal verification of euipment to 0e documented 6g. Erist $trap =ester

Cerification3 Cerification of dummy sample8. PIC: "# Lo$+" =o prepare Erist $trap ummy/ =ester Cerification wor< instruction/ send it for e@ternal cali0ration.

3. =o further improve on the understanding of the personnel carrying out the verification of thecali0ration certificate results on the acceptance tolerance. PIC: "# Lo$

+" %evised :7# 19 +ali0ration 2 Maintenance3 clause >.1.,

+. copy of the evidence of !& approval for localiFed parts as well as the pre-production approval ofthe final product should 0e <ept. PIC: ,a%&i

+" %evised :7#1) clause >.).> to attach :5/ A7 supporting documents for ! %eport

6g. =:+1)(( #+? ! %eport8


CONFIDENTIAL ocument" 5$(;(4 &ssue n°" 1; #age n°" ) of ;



-. etailed evidence of verification of effectiveness of +%/customer complaints to 0e clearly indicated.6g. ot no. verified8 PIC: ashi'

+" #&+ to update customer complaints +/ # effectiveness result and ot no. verified

. #lacement of E&# #+? after the wave solder on the tray can 0e improved to prevent any possi0lecomponent <noc< off reject. PIC: J !an

+" +hange the #+? tray type current 1(mm slot type to 19mm slot type. =his will <eep #+? 9mmgap distance.

0. =arget for A% on #rovide 1((G New Operator Orientation 2 +ertification to review as the target has0een achieved for since )((*. =o consider new target for continual improvement. PIC: Jenny

+"

. %eview of 7uality #olicy in the Management %eview to 0e clearly identified in the meeting minutesPIC: Isa

+"


CONFIDENTIAL ocument" 5$(;(4 &ssue n°" 1; #age n°" ; of ;

Documents

2013 SGS ISO9001 Audit Non Confirmation Record