2011 MVLE Annual Report

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Celebr atingCreating Futures One Person At A Time

40 Years


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MVLE 40th Anniversary 2011 ANNUAL REPORT2

Our MissionTo create futures one person at

a time for people with disabilitiesthrough employment and support

services.

Our VisionUtilizing best business practices,

MVLE will encourage personal and

professional growth for peopleliving with disabilities.

Our ValuesMVLEs values are: Respect,

Opportunity, Success, Diversity and Integrity.


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MVLE 40th Anniversary 2011 ANNUAL REPORT 3

We are proud to be celebrating our fortieth anniversary. Forty years ago,MVLE began in a church basement. Today we have multiple facilities and abudget of more than 14 million dollars. More importantly, MVLE has played acritical role in providing employment opportunities and community supportsto more than a thousand individuals with disabilities. We can celebrate thatthroughout the past 40 years we have been in the vanguard providingemployment and community services for individuals with disabilities.

This year, MVLE remained in the forefront by becoming the first non-profitto be accepted in the Department of Defense, Mentor-Prot g with NorthropGrumman Corporation. Through the Mentor-Prot g program, MVLEscapability is growing to create more community employment options throughFederal and commercial business contracts. Too many individuals withdisabilities are unemployed or under employed working less than full timeor earning less than a minimum wage. MVLE is focused on building businessopportunities to lower that unemployment rate and allow us to supportrehabilitation services and therapies for individuals with disabilities.

MVLEs Working Warrior program is focusing on providing training and jobs for wounded soldiers and returning veterans who seek to enter the jobforce (after suffering disabling injuries) while serving our country. We arevery optimistic about the groundwork we have laid to grow our scentedfloral product line. MVLEs scented floral products along with our growingnumber of Federal agencies, local and corporate business contracts andpartnerships are creating the ultimate goal providing independence andautonomy through meaningful, rewarding and salaried jobs for individualswith disabilities.

Experiencing a disability is a natural part of the human experience buthaving a disability in no way diminishes the individuals ability to enjoy self-determination, make choices, contribute to society, pursue meaningful careers,and enjoy full inclusion and integration in the economic and social mainstreamof American Society. MVLE is proud to be on the forefront of this evolution.

Based on what we have accomplished in the past forty years, and with thesupport of our individuals, family members, employees, volunteers and boardmembers the next forty years will be cause for an even bigger celebration.

April Pinch-Keeler, President/CEO Joe Apa, Chairman of the Board


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Services and enrollment expanded during the 1980s, and MVLErelocated to Calvary Presbyterian Church on School Street in

Alexandria, Virginia. Transitional Job Training (TJT) was startedby Nancy Richards and later expanded by Viviane Herger.TJT provided group supported employment to groups of 5 to 8individuals accompanied by a supervisor. The group performedhousekeeping, food service and banquet preparation for a paidwage.

MVLE obtained its rst real corporate headquarters when it leasedspace on Cinderbed Road. In 1993 MVLE received our rst

AbilityOne contract providing custodial services for the Bostetter Federal Courthouse in Alexandria. That contract continues tothis day. When Joseph Hemelings retires a vacuum in leadershipoccurs that threatens to dissolve the organization or potentiallyrequire a merger with another organization. Families advocateto Fairfax County Board of Supervisor Gerry Connolly whochampions MVLEs cause to remain an independent organization.When Tim Farr is hired as president in 1995, MVLE revenuestotal $1,683,840 and 120 individuals are receiving serviceswith a staff of 38. MVLE programs within ve years outgrow thespace at Cinderbed and MVLE moves to Boston Boulevard tohave sufcient space to provide therapies and serve a bigger enrollment. In 1996 MVLE supports the initiation of a self-advocacy group that would be later called Our Voices Count.

With the beginning of 2000 and through 2011 MVLE continuedto achieve multiple successes. In 2001, MVLE was CARFaccredited. The number of AbilityOne contracts continue to grow. Asmall grant from St. Marys Episcopal Church in Arlington enabledthe creation of new mission statement, tagline, and website. MVLEstrategically focused on increasing community and businesspartnerships while Creating Futures One Person at a Time. Thestarsh and the starsh story are used to communicate how adifference can be made one person at a time. In later years, our starsh symbol will change to stars that represent MVLEs ve star service commitment.

In 1971 the parents of four adult individuals with disabilitiesestablished Eastern Fairfax Activities Center for Retarded AdultsInc. for their adult children with disabilities. Earlene Gray washired as director and later Belinda Tillman joined her. Dailyactivities included a garden club, craft making, cooking and eldtrips. Parents worked alongside the small but dedicated staff volunteering transportation, legal services, bookkeeping, andhosting annual potluck celebrations.

In February 1972, the organization was incorporated as a not-for-prot organization located at Mount Vernon PresbyterianChurch in Alexandria, Virginia. The purpose of the corporationwas to provide an organized, meaningful program and to provideselected services and training.

Joseph Hemelings was hired in 1977 as the rst president.He created our rst logo, a graphic with the name Mt. VernonLee Enterprises, Inc in the middle of a circle of thistles thatrepresented the chaos in the world and the circle protecting andsurrounding MVLE from the chaos. This same year, a newlyestablished Sheltered Workshop for production provided paidemployment for participants to perform bulk mail and handassembly services for metro area businesses. The Board of Directors in 1978 changed the name to Mt. Vernon Lee EnterpriseInc.

MVLE HISTORY

You just dont knowwhat it was like in thebeginning. We didnt have anything and we

had to make it work and it was fabulous. - Earlene Gray

A day program is created to provide four adults with disabilitieswith the functional skills to work in the world.

1971


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In May 2003 MVLE goes west to serve those living in WesternFairfax County, and the Chantilly center is opened. This sameyear, Tim Farr, MVLEs president resigns and subsequently dies.

April Pinch-Keeler is appointed by the board as MVLEs newpresident. During 2005, a new logo is created and the name ischanged to MVLE, Inc. Our volunteer program is created andMVLE actively recruits a growing number of individuals in supportof MVLEs mission. Between 2005 and 2009, MVLEs leadershipcommits to continuous quality improvement (CQI). In the summer of 2006 MVLE expands to a third center on Fullerton Road inSpringeld. This location adds 35,000 square feet of program andofce space. Digital Stream, a secure document managementservice is launched. During the 2000s MVLE receives criticalgrant support from KOVAR totaling over $100,000 during thedecade.

Eastern Fairfax Activities Center for Retarded Adults, Inc. isincorporated as a nonprot in the Commonwealth of Virginiawith corporate by-laws and a governing board. The purpose of the corporation is to provide an organized, meaningful programand to provide selected services and training.

1972

In the beginning corporations werevery skeptical of having our peoplework alongside them they werevery uncomfortable. But those who

protested most vigorously would fall inlove with our people. - Viviane Herger

By 2008 MVLE is providing web-based fulllment and warehouseservices to business customers. Federal AbilityOne contractstotal $4,338,358 providing custodial services as well as fulllmentservices for the Government Printing Ofce. A volunteer in2009 creates the preliminary concept for a scented oral line of

products that has become Ability Nation Scentsations. Bothindividuals performing the work and retailers are very enthusiasticregarding this line of scented orals.

In 2010, MVLE became the rst nonprot to be accepted into theDepartment of Defense Mentor-Protg Program with NorthropGrumman Corporation (NGC). In 2011 MVLE initiates a WorkingWarrior Transition Program to help warriors transition from themilitary workforce to the civilian sector.

Since the early vision of its founders in 1971, MVLE can beproud of its tremendous growth and accomplishments. Today, weprovide increasingly specialized training and therapies in multiplelocations and we are creating greater numbers of job opportunitiesfor individuals with disabilities. The vision of creating futuresone person at a time has continued to grow through our effortsto expand community partners, increase business opportunitiesand obtain signicant Federal and private contracts. Quality andinnovative rehabilitation and job training are allowing individualswith disabilities to succeed.

Today MVLE is an internationally accredited agency providingdaily work opportunities and rehabilitation services to over 594adults with disabilities in more than 150 metro businesses andfederal agencies. With an annual revenue totaling 14 million,we have forged increased sustainability while diversifyingrevenues through new business initiatives like Digital Streamand Ability Nation Scentsations. We are providing individualswith disabilities with employment opportunities that increase their nancial independence regardless of the severity of disability.Through the supports and services we provide, individuals areable to showcase their unique talents and abilities for communitybusinesses. They are achieving the ultimate goal independenceand autonomy through meaningful, rewarding and salaried jobs.


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ACCOMPLISHMENTS

MVLEs Board Members now have a dedicated web intranetwhere they can access minutes, upcoming events, meeting

agendas and receive current organizational news.

Using Baldrige Program recommendations MVLEcompleted an organizational audit that included employeefeedback specic to workow processes that promoteorganizational learning and effectiveness.

MVLE was named as an early adopter of AbilityOnesQuality Work Environment initiative, and has beenrecognized for its Outstanding Practices that excel increating a quality work environment for employees withdisabilities.

BUSINESS DEVELOPMENT April Pinch-Keeler was named 2011 Woman of The Year bythe National Association of Professional Women.

MVLE received the Greater Springeld Chamber of Commerces 2010 Corporate Citizen Award.

In December 2010, MVLE received a World-Class Team Award for supporting the corporate initiatives and goalsof the Northrop Grumman Social Economic BusinessProgram.

Through a joint agreement with AbilityOne and Didlake Inc.14 new jobs performing custodial services were created for Individuals with disabilities at the Department of Energy.

HUMAN RESOURCES MVLE workforce increased by 15 to respond to the growing

number of individuals being served.

MVLE is emphasizing career growth by promoting currentemployees within the organization. Within the rst quarter of implementation, 100% of openings for existing positionsand 66% of newly created positions were lled with internalapplicants.

Role succession planning process was implemented thatequips employees with a blueprint for fullling their career goals within MVLE.

MVLE merged the Human Resources and AccountingDepartments to create a collaborative Employee Resource

Team to be more responsive to internal and externalstakeholders.

The Employee Orientation Process was restructured toprovide new team members 120 hours of formal training,lectures, videos, computer-based orientations and on-the-

job training resulting in higher job satisfaction and better jobperformance for new employees.

MVLE has implemented a staff intranet called Ask Doristhat holds all internal corporate communication including jobdescriptions, policies, procedures, forms, strategic planningdocuments, and other pieces of critical information. Thename DORIS is an acronym for MVLEs core values:Dignity, Opportunity, Respect, Integrity and Success.

1977 1978Joseph Hemelings is hired as President of Mt.Vernon Lee Enterprises, Inc. He created therst logo. Its a graphic with the name in themiddle of a circle of thistles that represents thechaos in the world and the circle protectingand surrounding MVLE from the chaos.

The name is ofcially changed to Mt.Vernon Lee Enterprises from EasternFairfax Activities Center for RetardedAdults, Inc. The Sheltered Workshopfor production services is established.


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MVLE was awarded a contract providing custodial servicesto the National Air and Space Administration Headquarters

(NASA) in Washington D.C. which employs more than 20individuals with disabilities.

Scanning medical documents for the Walter Reed ArmyMedical Center is growing MVLEs DigitalStream line of business and providing employment for three individuals.

MVLE is furthering its quality assurance efforts. Throughour Mentor-Protg agreement with Northrop GrummanCorporation key MVLE staff received ISO (Six Sigma)training. This training assesses and denes criticalprocesses for delivering program and business services toinsure customer requirements are exceeded.

MVLE is re-branding our scented oral products as AbilityNation Scentsations.

In 2010, MVLEs scented oral initiative saw expansion to18 branches of Giant, 30 Whole Foods stores in the Mid-

Atlantic region as well as several ACE Hardware stores.

REHABILITATION April Pinch-Keeler was appointed to the Fairfax County

Long Term Care Coordinating Council (LTCCC) bySharon Bulova, Chairman of the Fairfax County Board of Supervisors as a service provider representative.

By the 1980s Mt. Vernon Lee Enterprises is operating three programs: Day Support or Activity Services, Production-ShelteredWorkshop, and Community Supported Employment calledTraining Job Transitions (TJT) which serves about 60 individuals.

1980s

During FY 2010, all individuals participated in anddeveloped their individual and unique Person-Centered

Plan.

MVLE transitioned 27 new graduates from public schoolto the world of work. In addition, two individuals left thecenter-based service program and entered into communityemployment services.

Survey satisfaction for MVLEs Community Access,Production (sheltered workshop) Personal Support ServicesGroup (PSSG)/Day Support reported ratings of 98%and Community Employment Services received a 96%satisfaction rating.

MVLE launched a drama program in FY 2010 with 35participating actors. The drama class program comprises asix month curriculum; the rst 4 months teach Improvisationand the last 2 months studies music and dance.

MVLE Rehabilitation Programs implemented an engagingsocial learning curriculum designed to provide individualsin center-based services with social success in daily livingactivities.

MVLEs 190 volunteers provided 1643 hours of valuableservices to MVLE participants including art activities,horticulture, pet therapy, musical concerts in addition to anewly introduced healthy cooking program being led by aDiabetic Education Specialist.


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Cooking takes me away; it is my time and

my own littleMONIQUES STORY MVLEs Individual Supported Employment founda way for Monique to live out her passion for cooking by placing her at Ft. Belvoirs CountryClub. Prior to her job as a cook at Ft Belvoir,Monique never held a job.

When Monique was referred to MVLEs Indi-vidual Supported Employment program, shefound an advocate and mentor in her Employ-ment Counselor, Barb Moskowitz. Barb matchedMonique with her future employerFt. Belvoir Country Club. Barb helped Monique make agood interview impression. She then assistedMonique with lling out required paperwork

INDIVIDUAL SUPPORTED EMPLOYMENTIndividual Supported Employment (ISE)Services provide a vital link between employersand individuals with disabilities like MoniqueWilliams. While individuals are eager andable to work, they may need extra trainingand support. MVLEs ISE Counselors providetraining, and support services that enableindividuals to nd jobs in the private sector.Employment Counselors train the individual andprovide on-going support by making periodicvisits to the work site and phone calls to theindividual and the employer. By checking inwith the employer, other employees and theindividual; the Employment Counselor ensuresthe job placement is a good t for all. If needed,the Counselor can provide additional training.Many Metro Area businesses have found thatindividuals with intellectual disabilities aretremendous assets to their workforce.

People discriminate against disabilities and mine are hidden,but dont let disabilities get youdown. - Monique

1994When Joseph Hemelings retires a vacuum in leadership occurs that threatens to dissolve Mt.Vernon Lee Enterprises or potentially require a merger with another organization. Familiesadvocate to Fairfax County Board of Supervisor Gerry Connolly who championships MVLEscause to remain an independent organization.


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world. - Monique

Life is hard, but I want to better myself as a woman and keep

myself above water.

and learning her work assignments. Barb alsomade suggestions to Moniques employer andco-workers on how best to train and supportMonique to perform her work as a cook.

Monique now works ve days a week and her favorite sandwich to prepare is a Rueben. It issaid Moniques Rueben rivals those in New YorkCity! Her customers have started to request her

as their chef. Recently a customer requested aunique dish of Thai spicy wings and Moniquecreated it on the spot.

Moniques passion and skill for cooking are cre-ating a bright and happy future. Barb continuesto make periodic visits and phone calls to sup-port Monique in her job, ensuring that Moniquecontinues her successful job placement. As amother of ve, Moniques employment providescritical nancial resources. Her success andsense of condence is evident in her smile, her

joy in life and work.

1995Tim Farr is hired as president of Mt. Vernon Lee Enterprises. Thetotal revenue is $1,683,840 andwe serve 120 individuals with astaff of 38.

1994MVLE obtains its rst real corporate head-quarters when it leases space on CinderbedRoad. MVLE receives its rst AbilityOnecontract providing custodial services for theBostetter Federal Courthouse in Alexandria.That contract continues to this day.


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I like to have a job and a bunch of friends. I belong to something

started it employed 3-25 individuals on a limitedbasis, today it is providing employment for 150individuals every day. As a growing venture,

Ability Nation Scentsations is increasing workopportunities for individuals regardless of their level of disability while providing retail shopperswith gift solutions and a beautiful product.

JUANITAS STORY Juanita spent her days at home watchingtelevision, cooking and cleaning. She had nooutside friends and no job. MVLE was her rstemployment opportunity, and also provided her with new friends and supportive job counselors.

With praise for her positive attitude and cheerfuldependability, and attention to detail, Juanitawas rst assigned to MVLEs Production-

ABILITY NATION SCENTSATIONSMVLEs line of potpourri formerly known asGood Scents has been renamed Ability NationScentsations. Since its inception three yearsago, our scented oral products have increasedemployment options for individuals without re-gard to their level of disability.

Our scented orals are packaged into colorful

cubes with potpourri, sachets, shoe freshenersand envelopes. These products are assembledat MVLE and shipped to retail stores. AbilityNation Scentsations is working with schools toorganize school fundraisers across the country.Individuals like Juanita enjoy the colorful andgood smelling orals and the increased volumeof work is providing bigger paychecks.

Ability Nation Scentsations is expandingMVLEs ability to provide job placement. When it

1997Mt. Vernon Lee Enterprises relocates to 7405 Boston Blvd.This new space provides room for a growing enrollment,on-site physical and speech therapies, an entrance with aramp for wheelchairs as well as two changing rooms.

2000Mt. Vernon Lee Enterprises subletsadditional space adjacent to 7405Boston Blvd. to accommodateincreased enrollment.


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now. - Juanita

Sheltered Workshop where she performedbulk mail services. She was then reassignedto the team working on MVLEs scented oralproducts. There her precision and team work isgreatly appreciated, especially when unexpectedrush orders must be lled.

Since working at MVLE she has gained

condence and independence while earningmoney. Juanita loves a challenge and is alwaysquick to volunteer. Her team values that sheis able to complete product counts and knowsall the steps and tasks in creating the productsshe works on. She does not miss her days onthe couch; rather she wants a future where shewould make even more money.

When I used to live bymyself I was very lonely.

That was boring.

2001MVLE staff and the board completed an extensive review andupgrade of organizational structures, policies and procedures, and program services to seek CARF accreditation. As a result MVLEwas awarded a three-year accreditation.


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I am a good worker and it makes me feel good to be truste

signicant cost savings and greater business ef-ciency for our business customers. In the pastyear, we added four more employees and lookforward to further expansion of DigitalStreamservices.

JENNIFERS STORY Jennifer enjoys the distinction of being therst DigitalStream employee. Her counselor at

Department of Rehabilitation Services calledMVLE and commended her clerical and docu-ment scanning skills. She started when MVLEobtained a contract to digitize the Peace Corpsvolunteer records. Currently Jennifer scans andorganizes documents for Walter Reed ArmyMedical Center. She enjoys working as a mem-ber of MVLEs DigitalStream team. The abilityto communicate and express herself presenteda great challenge for Jennifer in her previouspositions.

DIGITAL STREAMDigitalStream is a comprehensive digital docu-ment management service that can digitizerecords, achieve long-term storage of recordsthrough digital conversion and archiving either at MVLEs secure location or at the customersbusiness site. DigitalStream is also capable of providing secure document destruction and mailservices provided through secure computer ac-cess. DigitalStream works with each business

to design and customize the services to thecustomers needs.

Our team of highly trained technicians andoperators use the latest in high-speed scan-ning systems to provide customized documentand mail solutions. DigitalStream is providingtechnology career paths for MVLE employeeslike Jennifer while modernizing and streamliningofce processes for business customers andfederal agencies such as Walter Reed ArmyMedical Hospital.

In addition to providing employment for individu-als with disabilities, DigitalStream is providing We have a good team. We get along well and help each other. - Jennifer

2001The tag line creating futures one

person at a time is created. Thestarsh symbol is taken from TheStarsh Story by Loren Eisley.

The rst Strategic Plan is createdand implemented.

2003Our mission was expanded

by opening a third ofce inChantilly, VA that served 25individuals the rst year.


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work hard. - Jennifer

I was stressed out, but the people here are

understanding.

Barb takes more time with me,explaining things, and even got my Mom to buy me an iPhoneso I can talk to her. - Jennifer

Jennifers MVLE job counselor, Barbara Mos-kowitz, helped Jennifer succeed by breaking the

tasks down into smaller steps making it easier for Jennifer to learn. In addition to her team mem-bers, Jennifer also reaches out to her mom usingan iPhone when she feels anxious and wantsmore reassurance. Occasionally having lunchwith her mom is also something she likes to do.Jennifer says DigitalStream is her favorite placeto work, and says, I like what Im doing. Jenni-fer is a great example of how nding the right jobcan increase self-condence as well as providea paycheck.

2003Mt. Vernon-Lee Enterprises, Inc. is awardedthe federal custodial contract under NISH-AbilityOne for the Walter Reed Army MedicalCenter (WRAMC) in Washington, DC andSilver Spring, MD. The WRAMC contractrepresents the third JWOD award for MVLE.


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I like that my job and the people I work with p opportunity to grow and increa

ABILITYONE AbilityOne is a federal initiative that helpspersons who are blind or disabled such asFrederick Neal to nd employment with non-prot organizations that provide products and/or services to government agencies. MVLEis proud to be one of 600 community-basedorganizations in the AbilityOne nationwidenetwork.

MVLEs partnership with AbilityOne began in1994 when we were awarded the custodialservices contract for the M.V. Bostetter Federal Bankruptcy Courthouse in Alexandria,Virginia. Since then, our partnership hasexpanded to $3.8 million in federal contracts,providing employment for more than 90 peoplewith disabilities. We currently provide suchagencies as the Bostetter Federal BankruptcyCourthouse, Defense Acquisition University,and the Bureau of Land Management withexceptional services.

We are very impressed withhis work; he is a dynamic go-

getter that we can trust to dohis job and even more thanwe ask of him.

- Pearl Whitaker, MVLE ProgramManager

April Pinch-Keeler becomes presidentof MVLE.

2003MVLE implements Blackberrycommunication devices to provide

better staff communication access for Community Employment Services.

MVLE hosts its rst golf tournamentfundraising event, Project Discover.

2004


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vide me with they responsibilities - Frederick

FREDERICKS STORY Frederick works as a custodian at theDepartment of Energy in our AbilityOneprogram. When he rst began at DOE hecollected the trash, but since starting, he hasgraduated to more assignments that includerecycling and overall ofce cleaning.

Frederick loves his job responsibilities and his

belief in maintaining a neat and tidy environmentshows. He takes pride in doing a good job andwill even take on other tasks without beingasked. He consistently takes the initiative tocomplete his tasks and proactively seeks toincrease his learning and performance skills.

Frederick is excited about renting an apartmentof his own within the next six months. Heplans to obtain his drivers license and saveto purchase his own car. Frederick is leadinga successful life, one which provides him withincreased opportunities in years to come.

I plan on retiring as acustodian at the Department of

Energy in about 45 years.

2005MVLE creates a new logo and the name is changed to MVLE, Inc. A Volunteer Coordinator is hired to engage community support for the

program mission. The individuals enjoy a multitude of these servicessuch as art therapy, music, pet and horticulture therapies, music concerts,art activities, lunch partners, readings and assistance with organizationalevents such as MVLEs annual golf tournament.


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I like to work here. I like my friends. I like my counselor

PRODUCTION PROGRAMFor more than 25 years, MVLEs ProductionProgram has provided bulk mail services,simple hand assembly, warehouse storageand fulllment services to more than 120Washington Metro Area businesses and Federalcustomers. Production services provide paidemployment, support and training for individualswith disabilities who complete contractedmailroom tasks at centers in Springeld or

Chantilly.

REHABILITATION SERVICESMVLE provides a variety of services andsupport to meet the needs of a broad spectrumof individuals with disabilities.

The Personal Support Services Groupprovides customized training and servicesso that individuals can extend their skills andabilities. We provide programmed activities toprovide socialization, communication, sensory

stimulation, horticultural therapy, gross motor and positioning assistance, and communityintegration training based on each individualsneeds and abilities.

Each program area encourages individuals toengage in regular community outreach eventssuch as community exploration, visits to other MVLE work sites, and lunch outings. Individualsare placed in 1:1, 1:4, and 1:8 staff-to-individualsupport ratios according to their specic needs.MVLE team and Community Services Boardwork along side caregivers to determine the

most benecial ratio on a case-by-case basis.

Theyve made an amazing community here for him and his world is being broadened.

- Patty Gillies

2006To allow for continuing growth, MVLE moves itsheadquarters to Fullerton Road where the AdministrationOfces and the Production Program are relocated. MVLE initiates the DigitalStream line of business.DigitalStream provides signicant cost savings andgreater business efciency for our business customers.


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Miss Ann. - Rogan

He is now a part of something, he

has a sense of belonging. MVLE was a match that gave him a place

to go, be productive, and feel welcomed. He is important here.

ROGANS STORY Rogan started work at MVLEs Chantilly center when it opened in May 2003. He loved workingat MVLE from the moment he arrived andeight years later, still looks forward to comingto work every day. Entering the Productionmailroom Rogan was surrounded by friendsand supportive staff who encouraged him togain greater independence in communicatingand working. He is part of the Production team

that performs bulk mail services for Metro areabusinessesinserting iers and letters intoenvelopes, shredding papers, and applyingmailing labels to envelopes and insertingmaterial into mailing tubes.

Rogan is striving to communicate more using acomputer and more recently signing phrases.He shares his pride for his brother a helicopter pilot, or talks about his dog Rusty. Rogan isgaining new skills while earning a paycheckdoing work he enjoys in the MVLE ChantillyProduction Program.

2006MVLE wins an NISH mail handling and warehouseservices contract and initiates a web-basedinventory management system. To support thiscontract a 2200 square foot warehouse is leased.


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I dont like sitting around.

I like to be

develop job, social, employability and mobilityskills. Indirect assistance is also offeredthrough transportation training, employer counseling and advocacy. MVLE currently operates over 25 locations thatprovide jobs in food/dining services, janitorialservices, housekeeping, grounds keeping,deliveries, general cleaning and serves over 140 individuals. Some of our clienteleincludes Guest Services Incorporated, EurestCorporation, Crowne Plaza Hotel, Chick-Fil-A,7-Eleven, Arlington County Government, andGreenspring Village.

COMMUNITY EMPLOYMENT SERVICESCommunity Employment Services was thethird program added at MVLE. In the early1980s business and cultural norms expandedto include job opportunities for individuals withdisabilities. At rst these job opportunities werevolunteer positions at a couple of hotels andhospitals. In an effort to increase sustainabilitythose volunteer positions were replaced withpaying opportunities for the approximately 40individuals in the program. Two hotels and anapartment building became the rst employersand a large contract at the Radisson Hotel in

Alexandria soon followed. This marked thebeginning of MVLE establishing itself as a placewhere people living with disabilities could cometo receive employment services and earn fair wages.

MVLE offers situational assessments,training and supported group employmentat integrated community-based work locations.One full-time MVLE Job Coach worksalongside four to eight individuals at each

job site to provided ongoing training to

No one needs to help Shannon. She could run the site without the job coach. - Janice White,MVLE Site Manager

2007MVLE is awarded a contract with Arlington Countyto perform janitorial services at multiple locations and

provide car detailing services to county vehicles. Thisemploys up to 9 individuals from the Arlington areawith intellectual disabilities.

MVLE receives United Way grants totaling $65,000 to provide art, music and physical therapy.


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busy. - Shannon

Shannon has her own system. Sheisnt going to start her tasks until

she arranges the dishes. Then theyare sprayed down, soaked, placed in the dishwasher and put away.

SHANNONS STORY Shannon Sebrings get-it-done attitude haslaunched her talents in many directions at theGuest Services site through MVLE. Shannonsability to be quick and diligent in the kitchenhas gotten her noticed by the Guest Servicesstaff that they have since hired her into a steadyposition.

Shannons attraction to MVLE was our community employment services program thatwould keep her active. Her dedication is noticedby all with her excellent attendance and workethic.

Coming onboard to the Guest Services Sitehas enabled Shannons skills to grow. Shestarted out as very shy and now she exudescondence, she catches onto tasks quickly;shes never tired and is always smiling. Her favorite part of the day is the free lunch.

The site makes them feel like they are a par tof the team by ensuring they have badgesand uniforms. The customers comment on thegood work and they visit Shannon and the crewduring lunch to get to know them better.

2008MVLE is a nalist in the Washington Post Award for Excellence in NonprotManagement. This award is given to those candidates who excel in the areas of scal

management, information, communication, organizational development, peopledevelopment, plan, resource development, risk management and use of technology.

KOVAR Grant allows MVLE to create computer lab for individuals with intellectualdisabilities.

MVLE is awarded a Certicate for Commitment to Performance Excellence by theUnited States Senate Productivity and Quality Award for Virginia.


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WHO WE ARE

ETHNICITY PERCENTAGE

67%

1%

24%2%

6%

African American

Asian

CaucasianHispanic

Other

STAFF DEMOGRAPHICS TOTAL: 205

TOTAL STAFF PERCENTAGE

69%

31%

Female

Male

2008MVLE installs GPS software system to track all companyvehicles and 7405 Boston Blvd. location is renovated.

MVLEs Senior Team is restructured to include vice president positions for Rehabilitation Program Services, BusinessDevelopment and Contract Services, and Administration andAccounting.

April Pinch-KeelerPresident/CEO

Kenan AdenSenior Vice President of Program Services

Ken Rush Vice President of BusinessContracts and Development

Samantha DiCola Vice President of Administration

NOT PICTURED


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TYPES OF DISABILITY PERCENTAGE

98%

15%

5%

2%

Intellectual Disability

Mental Health

Deaf

Unspecied

INDIVIDUAL DEMOGRAPHICS TOTAL: 594

ETHNICITY PERCENTAGE36%

8%

43%

7%

6%

African American

Asian

Caucasian

Hispanic

Other

TOTAL PERCENTAGE

38%

62%

Female

Male

HOURS & INCOME YEARLY HOURS YEARLY INCOME

$2,206,544.10

$5,421.48

276,989.35

608.56

Total

Average

2009MVLE is a nalist and runner-up for the WashingtonPost Award for Excellence in Nonprot Management.

*We serve people with multiple acuities.


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FINANCIALS

2009A volunteer develops the concept for MVLEs line of scented oral

products that includes potpourri, sachets and shoe fresheners. Thisentrepreneur line of business provides a wide range of tasks whichcan be performed by individuals with severe disabilities.

SOURCE OF FUNDS

2010DRS

CSBs

VA Medicaid

Contributions

Production Services

Other

TOTAL

107,199

5,393,329

3,028,020

107,624

5,051,620

114,979

13,802,771

0.8%

39.1%

21.9%

0.8%

36.6%

0.8%

100%

2011

113,643

5,374,618

2,913,692

145,283

4,463,736

28,496

13,039,468

0.9%

41.2%

22.3%

1.1%

34.2%

0.2%

100%

2009

94,483

6,083,907

3,040,804

94,493

5,404,014

24,505

14,742,206

0.6%

41.3%

20.6%

0.6%

36.7%

0.2%

100%

USE OF FUNDS

2010Center Services

Community Employment Services

Production Services

Management and General

TOTAL

4,812,666

1,742,246

4,584,747

2,409,476

13,549,135

35.5%

12.9%

33.8%

17.8%

100%

20114,766,305

1,812,228

4,111,375

1,960,306

12,650,214

37.7%

14.3%

32.5%

15.5%

100%

20096,031,116

2,298,645

3,374,121

2,573,591

14,277,472

42.2%

16.1%

23.6%

18%

100%


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Local Giant Foods and Whole Foods locations support the product by purchasing and placing themon the shelves. In 2010 sales reach $31,412 with the product sold regionally at Whole Foods, Giant,Ace Hardware and Fischers Hardware. The concept and the product receive enthusiastic response fromindividuals performing the work, and retailers who believe the product is attractive and has value addedsince it supports a worthy mission.

REVENUE

2010Program Services

Production Services

Contributions

Other

TOTAL

8,528,548

5,051,620

107,624

114,979

13,802,771

61.8%

36.6%

0.8%

0.8%

100%

2011

8,401,953

4,463,736

145,283

28,496

13,039,468

64.4%

34.2%

1.1%

0.2%

100%

2009

9,219,194

5,404,014

94,493

24,505

14,742,206

62.5%

36.7%

0.6%

0.2%

100%

EXPENSES

2010Personnel

Occupancy

Equipment/Supplies

Other

TOTAL

9,560,363

2,187,101

1,396,626

405,045

13,549,135

70.6%

16.1%

10.3%

3.0%

100%

20118,952,093

1,921,581

1,388,988

387,552

12,650,214

70.8%

15.2%

11.0%

3.1%

100%

20099,882,982

2,265,843

1,646,471

482,176

14,277,472

69.2%

15.9%

11.5%

3.4%

100%


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MVLE BOARD OF DIRECTORSMr. Joseph ApaChairpersonSenior Partner, The Capital GroupCommittees: Executive, Finance, Business Development

Gay Shane Vice ChairpersonCommittees: Executive, Performance Development

Mark BeerthuisSecretaryUS Army-RetiredCommittees: Executive, Board Governance

B. Frank Doe TreasurerPast ChairFinancial Planner, Frank & Darby DoeCommittees: Executive, Finance, Audit

James E. SmithJS AssociatesOwner and Principal ConsultantCommittees: Business Development, HR

Amber WalshSpecial EducatorCommittee: Programs and Services

John Pellegrin, EsqLaw Ofces of John D. Pellegrin, P.C.Committees: Business Development and Audit

Carl EricsonCommunications ConsultantCommittee: Legislative

Brittany Wismer Assistant Vice President of Sales, Congressional Bank Committees: Business Development and Audit

Karen RobersonRealtor/ParentCommittees: Legislative, Business Development

Scott MendelsonPrincipal, Edge CommercialCommittee: Business Development

Paul SeigleMarket Risk Analyst-PESCommittees: Performance Development, Board Governance

Ken HansenU.S. Census Bureau-RetiredCommittees: Audit, Performance Development

Robert A. James Attorney, Bryant Miller OliveCommittee: Human Resources

James Walsh Vice President of Business Banking, Bank of AmericaCommittee: Finance

Mark T. EvansLead Systems Engineer, Capital City Technology GroupCommittees: Business Development and ISO 9000 Survey

Jimmie C. Jackson, Jr.Brigadier General USAF-Retired

Vice President, Innity Technology, LLC

2009MVLE rents additional space at the FullertonRoad location to accommodate securewarehouse services, digital scanning andscented oral production.


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2010MVLE is the rst nonprot to be accepted into the Departmentof Defense Mentor-Protg Program. Northrop GrummanCorporation (NGC) is MVLEs Mentor. This agreement allows

NGC the opportunity to assist MVLE in transitioning intothe realm of federal contracting to provide more employmentopportunities for individuals with severe disabilities.

2011 MVLE Board of Directors, Committee Members and Executive Staff(Not pictured: Samantha DiCola, Ken Hansen, Scott Mendelson, James E. Smith and Amber Walsh)

p h o

t o g r a p

h b y

A a r o n

J . B r o w n

i n g


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OUR SUPPORTERS

Up to $9,000Greenspring VillageNorthrop Grumman Corporation

USI InsuranceFCE Benet AdministratorsCongressional Country Club

Up to $3,000Helen AgueraElizabeth HayesPeak Hosted Solutions, David McPeak Scott MendelsonJoseph SeubertLori BevensFibertek, Inc.NES

Up to $1,000Marc BalamaciDLT SolutionsGoodwill IndustriesOld Presbyterian Meeting HouseGary & April Pinch-KeelerSpringeld Country Club, Brian MaloneyKaren MaudeHollingsworth LLP, Sarah McCorkleMount Vernon Knights of Columbus, Inc., Joey McCrackenReed Smith, LLPGay ShaneEdge Commercial Real EstateShaker Hill B & B, Allen & Nancy Smith

ADI ConstructionDigital OfceNMS National Mailing Systems

Mailsurity SystemsPrinceton Information, David AssadiNino R. Vaghi Foundation

The Fly Night Club

Up to $500Margarey ArrivillagaPatrick BarneyMark & Suzanne BeerthuisJoe BudzinskiWhole Foods Market, Megan CossFrank & Janice DoeCarl Ericson

John & Karen FagelsonShirley FaulknerLisa ForczyFounding FarmersLakewood Organic, Tom FuhrmanMrs. Fulmer

Vincent GiachetteBrandon GullyCarol Hassan

Albert HistoreMount Olive Baptist Church, Pastor Eugene JohnsonBeverly & Mitzi JonesEmmanuel and Grace NidhiryKamakshi Pappu MurtiJohn Pellegrin, P.C., John Pellegrin

2011MVLE undertakes a marketing and retail initiative to grow our scentedoral line of business which provides individuals the opportunity for meaningful employment without regard to the nature or severity of their disability. In 2011, MVLE renames our scented oral brand Ability

Nation Scentsations. This endeavor will employ over 160 individualsin all three of our centers.


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Karen RobersonHoward RostonMarc RubinKen RushBrighter Strategies, LLC, Elizabeth Scott

Todd SidesCarol & Tom SkellyKim SmithMCW Solutions, LLCMichael RossiRaymond Roberson

Up to $100 Tenants by the Entirety, Philip & Mary Agee Victorio & Helen AgueraJill Arnott

Promila ArthurJoel Bernard Assaggi Osteria, Giavanni Cesarat toHazel CrossIvan GilyardEartha FarrellJeanette & Reginald EnglishGlenn & Harriet FatzingerMr. & Mrs. FraleighPatty GilliesMichael GlazierMr. & Mrs. GlazierWillie Gooden

Barbara GoodwillPatricia HuberSharon Jaeckel

2011MVLE initiates a Working Warrior Transition Programto help warriors transition from the military workforceto the civilian sector.

MVLE celebrates 40 incredible years!

Shahla JafariMatthew Jones Jr.Hairtistics, Lina & Kyung Jun

ADI Construction, Ralph MoorePompan, Murray & Werfel, Richard MurrayRobert & Margaret Newman

Toe & Margaret OwenKyle PearsonBrian PetersMr. & Mrs. PincinceMarion & William Rogers

Terry SandinDelegate SicklesHilcress & Gloria StokesRodney ThompsonCola Thrash

Mr. & Mrs. WadeBSW, Inc., Brenda WalkerDavid WileyHector YanezJonathan YangCarlos AgueraRheka ArthurMichael BeckmanFloyd CalhounJennifer FatzingerBeverly JonesDonald NewmanMary Ann Owen

James SkellyJacqueline Stuart


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Corporate Headquarters7420 Fullerton Road, Suite 110Springfield, VA 22153

(703) 569-3900 Phone(703) 569-3932 Fax (703) 569-1690 TT Y

Center Based Services

7405 Boston BoulevardSpringfield, VA 22153

(703) 569-4686 Phone(703) 569-5525 Fax

Center Based Services3855 Centerview Drive, Suite 100Chantilly, VA 20151

(703) 796-9602 Phone

(703) 796-9615 Fax

MVLE is an equal opportunity employer.MVLE is a 501(c)3 not-for-profit organization.

Campaign #8257

Documents

2011 MVLE Annual Report