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2009-01-20 Helena Lindgren1
Project specification
READ IT CAREFULLY MORE THAN ONCE!
2009-01-20 Helena Lindgren2
Project initiation
Send to Helena and Lena before 13.00 Friday: Group constellation (5 members in each group: first
name, surname, user name) Suggestion of two alternative ”times” Tuesday 27/1
and Thursday 29/1 that suite all in the group for start-up support
Send project plan to Helena and Lena before Wednesday 17.00 To be approved
2009-01-20 Helena Lindgren3
Project outline Project plan Phase 1: Design
Literature study Activity and user analysis Design and implementation of prototypes
Phase 2: Evaluation and re-design Evaluation of other prototypes within same theme Re-design
Continuous documentation in a report To be peer-reviewed
Assignments are provided by research groups
Theme 1: Promoting health and control over work-related injuries for construction workers
3 groups working on the project ”Injury-Guide” domain expert: physician in environmental health
Theme 2: Promoting health, control and autonomy for older people who are not familiar with computer use
3-4 groups divided between the two sub-projects ”The Nice Guide” and ”Chat-Room”
domain expert: occupational therapist
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Differences between the themes Challenges:
Theme 1) designing for mixed types of users and different expert/worker domains; and providing knowledge and support for decision making
Theme 2) special demands when designing for novice users and older persons
For both themes issues concerning design for learning, empowerment and development in organised interaction with others, focussing the activity in the design process and creating innovative solutions for the future are vital.
Different obligatory and suggested literature based on theme Theme 1) needs to put more effort in searching research literature,
Theme 2) has more obligatory literature given but needs to put more effort in finding subjects
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Project
Tools for analysis:
Main theory: Activity Theory (all constructs shall be used and an assessment protocol)
Complement: HTA
2009-01-20 Helena Lindgren7
Multi disciplinary development of HCI
Sciences Sociologi, antropologi, psykologi, filosofi, fenomenologi,
datavetenskap, kognitionsvetenskap, ... Theories / models
Verksamhetsteori (Activity theory), Situated Action, Action Science, information processing, Distributed Cognition, ...
Methods Etnografi, etnometodologi, tillämpad experimentell psykologi
(TEP), cognitive modelling, participatory design (PD), konversationsanalys, contextual design, formella metoder, ...
Tools Activity checklist, scenarios, arbetsmodeller, task analysis (TA),
design rationales, cognitive walkthrough, GOMS, ...
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Example of an Activity theory-based assessment of the activity ”Dementia Investigation”
2009-01-20 Helena Lindgren9
Initial process analysis of dementia investigation
Assessment of use environment
Main reasoning process
Supportive reasoning processes
Logistic work process (patient’s perspective)
Databases
Data
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Determine the type ofdementia disease
Determine the type ofcognitive disease
Follow-up on treatment, disease progress
Determine the existence ofcognitive disease
Choice of and providing treatment
Investigating social ability
Investigating other body functions & structures
Investigating cognitive ability
Investigating activity hinders
MMSE
WAIS
Blood test
Behave-ADSPECT
Level 1. Logistic process and object-creating sub-actions
Level 3. Main reasoning process for investigating cognitive diseases
Patient-interview and observation
Relative-interview
Investigating behavioural psychological symptoms
Level 2. Object-analysing and decisive sub-processes
EEG
Investigating other diseases
ECG
MMSE
Blood test
SPECT
EEG ECG
Development of HCI Theory and Practice
Lindgren, H., Nilsson, I.: (2009) Activity Theory as Base for Designing Activity Support System for Health Promotion and Autonomy in Older Persons. (Draft for Interact’09)
For assessment of patients’ situation and capacities a range of validated occupational therapy scales were used in a project focusing older people and computer use: AMPS, OCAIR-S, MNPS (ACRS – not validated)
A protocol emerged from the activity theory-based analyses, which was used for assessing development, ability and attitudes towards computer-supported activity
2009-01-20 Helena Lindgren11
Activity theory-based protocol for Evaluation
Table 2. Levels of independence in relation to Internet-mediated activities. The four main categories of activities identified at
baseline are marked in bold face. To be used by all groups for assessing the level of
autonomy of subjects in computer-based activities To be evaluated and modified accordingly if found to
some extent useful (results shall be reported in the project report)
2009-01-20 Helena Lindgren12
Activity theory-based protocol for Evaluation
Can be used as protocol at sessions with users where user activity is observed. For relevant posts in the protocol, a note can be added whether the activity lies in the ZPD for the subject, or if the subject does the activity autonomously to a sufficient degree.
“Sufficient degree” may refer to whether there are time limits or limited interest, motivation, etc. that makes the performance insufficient.
Furthermore, the protocol can serve as base for the creation of key questions in interviews or questionnaires, as well as motivations for re-design or activity schemes for sessions.
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2009-01-20 Helena Lindgren16
Literature List: obligatory for all * Lindgren, H., Nilsson, I.: (2009) Activity Theory as Base for Designing Activity Support
System for Health Promotion and Autonomy in Older Persons. (Draft for Interact’09)
* Beaudouin-Lafon, M. 2004. Designing interaction, not interfaces. In Proceedings of the Working Conference on Advanced Visual interfaces (Gallipoli, Italy, May 25 - 28, 2004). AVI '04. ACM, New York, NY, 15-22. DOI= http://doi.acm.org/10.1145/989863.989865
* Beaudouin-Lafon, M.: Instrumental interaction: An interaction model for designing post-WIMP user interfaces. (2000)
And the course book of course!
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Literature List: obligatory for Theme 1)
* Documents providing the knowledge content of a system. Järvholm, B. Drafts only to be used within this project!
* Singh, G., Hawkins, L., Whymark, G.: (2007) An Integrated Model of Collaborative Knowledge Building. Interdisciplinary Journal of Learning Objects vol 3, pp 85-105.
* Dickinson, A., Gregor, P.: Computer use has no demonstrated impact on the well-being of older adults. Int. J. Human-Computer Studies 64 (2006) 744–753
* Additional articles on subjects related to the project. The project report should include at least 10 peer-reviewed articles!
2009-01-20 Helena Lindgren18
Literature List: obligatory for Theme 2)
Dickinson, A., Smith, M., Arnott, J., Newell, A., & Hill, R. (2007). Approaches to Web Search and navigation for older computer novices. Proceedings of the SIGCHI conference on Human factors in computing systems CHI 2007, pp.281-290. A. F. Newell, A. Dickinson, M. J. Smith and P. Gregor : Designing a portal for older users: A case study of an industrial/academic collaboration. ACM Transactions on Computer-Human Interactions (TOCHI), 13(3) (2006), ACM Portal, pp.347-375. ISSN: 1073 0516 A. Dickinson, A. F. Newell, M. J. Smith and R. Hill, : Introducing the internet to the over-60's: developing an email system for older novice computer users. Interacting with Computers, 17 (2005), pp.621-642. ISSN: 0953 5438 S. Milne, A. Dickinson, A. Carmichael, D. Sloan, E. Eisma and P. Gregor,: Are guidelines enough? An introduction to designing web sites accessible to older people. IBM Systems Journal, 44(3) (2005), pp.557-571. ISSN: 0018 8670 Dickinson, A., Roos, E., Gregor, P., Syme, A., Milne, S.: Strategies for teaching older people to use the World Wide Web. Univ Access Inf Soc (2005) 4: 3–15 Dickinson, A., Arnott, J., & Prior, S. (2007). Methods for human – computer interaction research with older people. Behaviour & Information Technology, 26, 343-352.
* Additional articles on subjects related to the project. The project report should include at least 10 peer-reviewed articles!