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2007 TAX SEASON ERO TRAINING - MODULE 3 1
ERO (Transmitter) TrainingModule 3
Transmitting and sending Training returns
Life Cycle of an E-file
ERO transmit returns to CCH EFC
Processes e-file and DB info
CCH
Batches returns for IRS Service Centers
CCH CCH transmits
returns to IRS via FTP protocol
Batch is received by IRS
IRS drains returns Midnight & Noon
IRS
checks
returns
for
various
errors
Acknowledgement
files are
generated
Ack fi
les
posted to
IRS Syste
ms
&
Transm
itters
Ack Filereceived and processed by CCH
Ack file split & distributed
to EROs
If return is accepted, IRS forwards the returnto the State for Processing and drain on next sheet
Is Return
Accepted?
NO YES
ERO
receives
& processes
Ack files
ERO corrects return and re-creates e-file
ERO completes return processing
IRS
accepted returns drains
IRS sends info to MasterFile for posting & refund processing
Paper Check processed & printed for
mailing on 15 th day
Direct Deposit sentvia ACH for posting
on 8th day
Thursday
3
From “If accepted” boxon prior sheet
2007 TAX SEASON ERO TRAINING - MODULE 3 4
Creating the e-file from Inside the Tax Return (Done by Counselor or QR)
Log in as the appropriate user Admin can edit
returns for all users Open the
completed return Run Diagnostics
Press F10 from the Forms list
Click on the diagnostics icon
Press Ctrl-D Click the E-file
button
2007 TAX SEASON ERO TRAINING - MODULE 3 5
TaxWise runs diagnostics on the return
Review any errors in the Diagnostics Results window Errors found.
Could not create IRS electronic return
IRS Electronic return is created and stored on disk
2007 TAX SEASON ERO TRAINING - MODULE 3 6
Must open the return to correct any e-file errors
Note: If you are logged in as a specific user, you only have access to returns in that user.
Make IRS e-files does not allow the user to correct e-file errors
2007 TAX SEASON ERO TRAINING - MODULE 3 7
IRS Federal/State e-file program
State return is sent with the Federal return to the IRS
Federal return is accepted IRS makes the state e-file
available for the state Federal return is rejected
State e-file is not available for the state
Must file the state again when the Federal is re-sent
2007 TAX SEASON ERO TRAINING - MODULE 3 8
Quick look at what we have covered: Life cycle of an e-file Creating an e-file from inside tax return Federal/State e-file program
What questions do you have before we take a look at transmitting e-files?
Quick Recap: Electronic Files
2007 TAX SEASON ERO TRAINING - MODULE 3 9
Things to know before you transmite-files to CCH
Create the e-file for one or more returns
Internet connection must be active if transmitting via the Internet
Printer must be turned on and ready to print the Declaration Control Report (DCR)
Note:If you are running TaxWise on multiple stand alone computers, you must designate one as the transmitting computer.
2007 TAX SEASON ERO TRAINING - MODULE 3 10
Transmitting your Federal and State returns to the TaxWise Electronic Filing Center
Login with the appropriate user name Users assigned to the
Training Group will transmit to the Training Electronic Filing Center
Open the Communications menu Will display a warning
box if the user is assigned to the Training group
Select Send Federal/State Returns to… Shortcut Ctrl-S
2007 TAX SEASON ERO TRAINING - MODULE 3 11
Transmission destination defaults to Send Returns to the Electronic Filing Center
Select the returns to send Only displays
eligible e-files Click Send
Selecting returns to send to the Electronic Filing Center
2007 TAX SEASON ERO TRAINING - MODULE 3 12
Things to look for: Refund/Balance due
amount is correct No duplicate
Declaration Control Numbers (DCN)
Returns omitted due to batching errors (Error 189)
Verify that signature documents for each return have been signed
Review the Declaration Control Report before transmitting
2007 TAX SEASON ERO TRAINING - MODULE 3 13
Common 189 errors that you see during the transmitting process: Return was edited after e-file was created Invalid total record count Invalid no. statements; e-file has more than
30 statements The errors sometimes appear in a message box
prior to Taxwise displaying the DCR Click OK on each message box
Invalid e-files are removed from the transmittal file prior to transmission. The e-file remains on your computer
Troubleshooting Tips: Error 189 – The above return has been omitted
2007 TAX SEASON ERO TRAINING - MODULE 3 14
Possible Causes: Time and date on stand
alone computers are different from transmitting computer
Preparer opened the return and did not create a new e-file
Solution: Synchronize date and
time on all computers Open the return and
create a new e-fie
Error 189: Return edited after e-file created
2007 TAX SEASON ERO TRAINING - MODULE 3 15
Cause: The return contains a
blank statement Schedule A Detail Interest Statement Dividend Statement
Typically caused by carrying forward the return when you have these forms loaded in Tax Form Defaults
Solution: Remove the blank stmt
Error 189: Invalid Total Record Count
2007 TAX SEASON ERO TRAINING - MODULE 3 16
Cause: Waiver amount is
not entered on 2210 correctly
The Penalty waived amount is zero
Solution: Enter the penalty
amount you are waiving
Error 189: Invalid Total Record Count
2007 TAX SEASON ERO TRAINING - MODULE 3 17
Cause: A field in the
return has the abbreviations STM
Most commonly found in the local wage section of the W-2
Solution: Must use a
different abbreviation
Error 189: Invalid no. Statements
2007 TAX SEASON ERO TRAINING - MODULE 3 18
Click the Printer icon Click OK to print
Click Cancel to quit the printing process
Verify the DCR printed
Close the DCR window Click the X in the
upper right corner of the window
Print the Declaration Control Report (DCR)
2007 TAX SEASON ERO TRAINING - MODULE 3 19
Click Yes if the information on the DCR is correct The transmission
process will begin Click No if the
information on the DCR is not correct Cancels the
transmission E-files remain on
your system to correct and resend
Answer Yes or No to send the transmission
2007 TAX SEASON ERO TRAINING - MODULE 3 20
Displays the first time you transmit returns Will not see on a
network Helps you avoid
duplicate DCNs Read the message Click OK
Troubleshooting Tip: The Declaration Control Warning for stand alone computers
2007 TAX SEASON ERO TRAINING - MODULE 3 21
Automatically initiates the communication session
Communication progress will be displayed Blue progress
bar Communication
results will be displayed
The communication process begins after clicking Yes to verify your DCR
information
2007 TAX SEASON ERO TRAINING - MODULE 3 22
Click the Disconnect button at any time to stop the transmission
Disconnect button will change to Connect when the transmission is finished Connect button will be
disabled Click Close if session was
successfulNote:TaxWise erases the
electronic file once the transmission is successful.
Cancel the Transmission at any time
2007 TAX SEASON ERO TRAINING - MODULE 3 23
Click the Details button Task check
boxes change to detailed session logs
Click the Print Log button to print the detailed information if desired.
Session log information provides detailed
communication information
2007 TAX SEASON ERO TRAINING - MODULE 3 24
Displays transmission messages
Identifies the files you are picking up
Indicates if you do not pick up any files No Mail to Toss
Indicates if your communication session was successfull
Review the Session Information for transmission messages
2007 TAX SEASON ERO TRAINING - MODULE 3 25
Click Connect to try again TaxWise will try to
resend the transmission Click Close to try again
at a later time TaxWise stores the
transmittal file Will be prompted to
send the transmittal file the next time you click Send Federal/State Returns to. Click Retransmit Batch
to send the transmittal file
Click Unbatch to remove the transmittal file
Troubleshooting Tip: What should I do if my communications session is not
successful?
2007 TAX SEASON ERO TRAINING - MODULE 3 26
CCH cannot stop returns that have been electronically filed
E-files are automatically placed into a transmittal file to send to the IRS
Correct mistakes if the IRS rejects the return
File a 1040X if the IRS accepts the return
Troubleshooting Tip: Can CCH stop a return that I filed by mistake?
NO
2007 TAX SEASON ERO TRAINING - MODULE 3 27
The site must submit returns to CCH as soon as possible Must be submitted within 3 calendar days
from completion of return Place the signed Forms 8879 in numerical order
by DCN Print the DCR Review the DCR for any errors
3189 Guidelines: Transmitting Returns
2007 TAX SEASON ERO TRAINING - MODULE 3 28
Year round training tool
Gives preparers the opportunity to experience tax season all year
Simulates IRS acknowledgements
Accepted returns Rejected returns
What is the Training Electronic Filing Center?
2007 TAX SEASON ERO TRAINING - MODULE 3 29
Requirements: Must be logged in as the
Training User or any user assigned to the Training Group
Must have internet access Must use TaxWise 2007 prior
to December 10th
Must use TaxWise 2008 after December 10th
Recommendations: Access to a printer to print
out DCR and Acknowledgement reports
Training Electronic Filing Center Requirements
2007 TAX SEASON ERO TRAINING - MODULE 3 30
IRS Accepted acknowledgement for returns in which the primary SSN starts with an even number (0, 2, 4, 6, 8)
IRS Rejected acknowledgement for returns in which the primary SSN starts with an odd number (1, 3, 5, 7, 9)
» Rejects codes are random and not related to the return information
» Rejected returns will never be accepted because the primary SSN is an odd number
Experience both Accepted and Rejected returns
2007 TAX SEASON ERO TRAINING - MODULE 3 31
• The last 6 digits of the Social Security Number must be the same as the EFIN used to register your software
» TaxWise displays a status box indicating the correct 6 digits to use
• The last 6 digits of any EIN must be the same as the EFIN used to register your software
Troubleshooting Tip: I receive an error message when I enter a SSN or EIN
2007 TAX SEASON ERO TRAINING - MODULE 3 32
• Login as the Training User or any user assigned to the Training Group
• Create a return• Create an e-file• Open the
Communications menu• Select Send
Federal/State Returns • Click Yes on the
confirmation box
Transmitting to the Training Electronic
Filing Center
2007 TAX SEASON ERO TRAINING - MODULE 3 33
In this lesson we have covered: The life cycle of an e-file How to create an e-file Sending returns to CCH Processing Acknowledgements Correcting rejected returns The Training Electronic Filing Center
What questions do you have?
Lesson Summary: Transmitting