55
aining Module for Team Leaders

Training Module

Embed Size (px)

Citation preview

Training Module for Team Leaders

Communication

Effective Communication is significant for managers in the organizations so as to perform the basic functions of management, i.e., Planning, Organizing, Leading and Controlling. It helps managers to perform their jobs and responsibilities.

BAD & GOOD

The importance of communication in an organization can be summarized as follows:

Communication promotes motivation by informing and clarifying the employees about the task to be done.

Communication is a source of information to the organizational members for decision-making process as it helps identifying and assessing alternative course of actions.

Communication also plays a crucial role in altering individual’s attitudes.

Communication also helps in socializing.

Ways Of Communication

• Sunrise Meeting by SDT• JSD• JTC• Management Communication• Customer Supplier Communication

Communication Problems in Organizations

o Employees Not Receiving Consistent Messages from Management

o Employees Not Receiving Timely Messageso Not All Employees Being Kept Informedo The Right Information is Not Being Sent to the

Right Peopleo Expectations are Not Clearo Plan for the Future is Not Knowno Functional Areas Not Collaboratingo Employees Not Open with Each Other

Solutions of Communication Problem in

Organizations Transparent Communication

Break Down SilosOpen-minded PeopleA Solid Foundational Strategy

COMPUTER SKILLS

SWITCH ON

Desktop View

Microsoft Office

MS WordMS EXCEL

MS PowerPoint

MS WORD

Font Selection & Modification

Header & Footer

How to save your Document

Excel Sheet

Data Entry

Select Rows & Columns

Format as Table

Use Formulas

Insert Function

Select Margins

Select Size

Left alignment (ctrl+L)

Right alignment (ctrl+R)

Middle alignment (ctrl+E)

Justify

PowerPoint Presentation

Add New Slide

Slide Layout

Insert Picture

Slide Design

Slide Show

Handout Master

Motivation

Motivation actually describes the level of desire employees feel to perform, regardless of the level of happiness. Employees who are adequately motivated to perform will be more productive, more engaged and feel more invested in their work.

How to Motivate your employees

Creating a Friendly Work Environment

Take advantage of your Wall

Recognizing and rewarding your

employees

Recognize your employees as a group

Reward your employees for Hard

work

Get to know your employees

Create Social events

Why is Employee Motivation

so Important

for Performance

?

Human Capital Management 

Meeting Personal Goals Help an Employee Stay Motivated and Feel About Themselves to Continue to Produce

Greater Employee Satisfaction 

Raising Employee Efficiency

A Higher Chance of Meeting the Company’s Goals

Better Team Harmony

Workforce Stability