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F rom smart meters to rooftop solar and energy storage, innovative technologies have the capacity to disrupt the utilities industry. After remaining reasonably unbothered for the last 100 years, the lattice is in front of embracing new technologies that are sprouting new business models, altering consumer prospects and causing regulatory models to acclimatize. The emerging technology solutions are reinventing the industry—automating and enhancing distribution grids, improving security and compliance efforts, and helping to harness meaningful information to keep costs down. With these advances, the industry can better serve their customers and grow the business. Amidst this technology advances, the aging infrastructures, complex ecosystems, stricter regulations, and higher expectations set a challenging backdrop for energy and utilities. But connected technologies offer powerful opportunities to modernize operations while cutting costs and generating insights. Technology is enabling utilities to embrace new challenges and pursue new opportunities. In the last few months we have looked at hundreds of solution providers who primarily serve the utilities sector, and shortlisted the ones that are at the forefront of tackling challenges faced by the industry. In our selection we have looked at vendor’s capability to fulfill the needs of utilities sector— both from a provider and consumer perspective— through variety of services that support core business processes, including innovation areas related to cloud, SaaS, Big Data and analytics. We present you to CIOReview’s 50 Most Promising Utilities Technology Solutions Providers 2014. CIOREVIEW.COM DECEMBER 29 - 2014 UTILITIES TECHNOLOGY SPECIAL The Navigator for Enterprise Solutions 50 Most Promising Utilities Technology Solution Providers Company: Synactive, Inc. Description: A company that provides end-to-end solutions for simplifying and customizing SAP applications Key Person: Thomas Eve CEO & Founder Website: www.guixt.com Synactive, Inc. recognized by magazine as Pradeep Shankar An annual listing of companies that are in the forefront of tackling Utilities Technology challenges and impacting the marketplace. Editor-in-Chief T homas Ewe had a vision – access to business-relevant information from anywhere and at any time, mobilizing the SAP workforce, by “Lique- fying” the UI and connecting remote loca- tions where WIFI may or may not exist. Using this passion, Ewe and his team at Synactive is creating state-of-the art technology to manage the biggest chal- lenges raised by the legacy infrastructures in the utility sector. “Since lock and stock complete replacement of all the assets in utility are exorbitantly high, managing the testing and maintenance of the pipes will be crucial to keeping them safe,” says Ewe. However, maintenance for utility infra- structure is a huge challenge when plain SAP software is used to initiate work items for repairs by field workers or main- tenance technicians. Even though this software is central to the business, they raise challenges of customer satisfaction, as the usability of the software affects worker productivity, responsiveness and decision making. This is where Synactive comes in, a company that develops innova- tive solutions to extend SAP applications to all user touch points. Headquartered in Foster city, CA, Synactive simplifies the user interface of any SAP packaged application (Plant Maintenance, Warehouse Management, Sales and Distribution, HR, etc.) to not only optimize the business and the user ex- perience, but also to better serve custom- ers, reduce the errors and provide a greater adoption of the SAP software. The com- pany’s powerful Liquid UI platform ena- bles thousands of companies in every in- dustry to aggregate and combine SAP ERP screens, tabs and transactions simply by recording and deploying. The solution built on GuiXT technology eliminates all the clutter and unnecessary information for different roles in an organization. “The unique features of our Liquid UI technol- ogy that no competitors offer, are two folds; one, a very robust, time tested, and industrial strength UI customization tech- nology that we call WS; and two, extend- ing SAP to the new mobility world without needing to develop software,” says Ewe. Synactive’s technology optimizes and tailors existing SAP packaged applica- tions and extends them to the mobile phones and tablets when necessary. The usability helps skilled maintenance me- chanics, who have difficulty in using SAP software to document maintenance work (predictive, preventive, or corrective). It also helps to access SAP in an offline mode, which provides a tracking mecha- nism for failures with a reliable means to input accurate information. “Accurate in- formation, required as a part of equipment reliability compliance help avoid un- planned downtime and breakdowns,” says Ewe. Synactive has over 16 years of expe- rience in dealing successfully with the dif- ferent applications of SAP. “We have built up a large library of scripts, and domain knowledge and case studies of how our so- lution impacts our customer’s bottom line, with no additional layers of infrastructure software to slow down usage,” adds Ewe. Liquid UI provides a multi-touch- point framework and development envi- ronment that enables a single version of an SAP ERP application to be customized to different roles and different needs of the user. For an elaborate understanding of Liquid UI, consider the example of Marin Municipal Water District (MMWD) that simplified work order creation reducing time spent on a transaction from over 2 minutes to just 22 seconds. MMWD used Synactive’s unique solution that gave them the ability to leverage their existing SAP environment to also enable easier access to GIS and their Document Management System. Going forward, the company aims to expand its operational purview and con- tinue to build a great SAP user experience that will be helpful for both IT and the business. Synactive, Inc. Customizing SAP Applications for the Utilities Landscape We have built up a large library of reusable scripts, and domain knowledge and case studies of how our solution impacts our customer’s bottom line Thomas Eve

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| | july 201457CIOReview| | july 201456CIOReview

From smart meters to rooftop solar and energy storage, innovative technologies have the capacity to disrupt the utilities industry.

After remaining reasonably unbothered for the last 100 years, the lattice is in front of embracing new technologies that are sprouting new business models, altering consumer prospects and causing regulatory models to acclimatize.

The emerging technology solutions are reinventing the industry—automating and enhancing distribution grids, improving security and compliance efforts, and helping to harness meaningful information to keep costs down. With these advances, the industry can better serve their customers and grow the business.

Amidst this technology advances, the aging infrastructures, complex ecosystems, stricter regulations, and higher expectations set a challenging backdrop for energy and utilities. But connected

technologies offer powerful opportunities to modernize operations while cutting costs and generating insights. Technology is enabling utilities to embrace new challenges and pursue new opportunities.

In the last few months we have looked at hundreds of solution providers who primarily serve the utilities sector, and shortlisted the ones that are at the forefront of tackling challenges faced by the industry.

In our selection we have looked at vendor’s capability to fulfill the needs of utilities sector—both from a provider and consumer perspective—through variety of services that support core business processes, including innovation areas related to cloud, SaaS, Big Data and analytics.

We present you to CIOReview’s 50 Most Promising Utilities Technology Solutions Providers 2014.

CIOREVIEW.COMDECEMBER 29 - 2014UTILITIES TECHNOLOGY SPECIAL

T h e N a v i g a t o r f o r E n t e r p r i s e S o l u t i o n s

50 Most Promising Utilities Technology Solution Providers

Company:Synactive, Inc.

Description:A company that provides end-to-end solutions for simplifying and customizing SAP applications

Key Person:Thomas EveCEO & Founder

Website:www.guixt.com

Synactive, Inc.recognized by magazine as

Pradeep Shankar

An annual listing of companies that are in the forefront of tacklingUtilities Technology challenges and impacting the marketplace.

Editor-in-Chief

| | December 201472CIOReview

Thomas Ewe had a vision – access to business-relevant information from anywhere and at any time,

mobilizing the SAP workforce, by “Lique-fying” the UI and connecting remote loca-tions where WIFI may or may not exist.

Using this passion, Ewe and his team at Synactive is creating state-of-the art technology to manage the biggest chal-lenges raised by the legacy infrastructures in the utility sector. “Since lock and stock complete replacement of all the assets in utility are exorbitantly high, managing the testing and maintenance of the pipes will be crucial to keeping them safe,” says Ewe. However, maintenance for utility infra-structure is a huge challenge when plain SAP software is used to initiate work items for repairs by field workers or main-tenance technicians. Even though this software is central to the business, they raise challenges of customer satisfaction, as the usability of the software affects worker productivity, responsiveness and

decision making. This is where Synactive comes in, a company that develops innova-tive solutions to extend SAP applications to all user touch points.

Headquartered in Foster city, CA, Synactive simplifies the user interface of any SAP packaged application (Plant Maintenance, Warehouse Management, Sales and Distribution, HR, etc.) to not only optimize the business and the user ex-perience, but also to better serve custom-ers, reduce the errors and provide a greater adoption of the SAP software. The com-pany’s powerful Liquid UI platform ena-bles thousands of companies in every in-dustry to aggregate and combine SAP ERP screens, tabs and transactions simply by recording and deploying. The solution built on GuiXT technology eliminates all the clutter and unnecessary information for different roles in an organization. “The unique features of our Liquid UI technol-ogy that no competitors offer, are two folds; one, a very robust, time tested, and industrial strength UI customization tech-nology that we call WS; and two, extend-ing SAP to the new mobility world without needing to develop software,” says Ewe.

Synactive’s technology optimizes and tailors existing SAP packaged applica-tions and extends them to the mobile phones and tablets when necessary. The usability helps skilled maintenance me-chanics, who have difficulty in using SAP software to document maintenance work (predictive, preventive, or corrective). It also helps to access SAP in an offline mode, which provides a tracking mecha-nism for failures with a reliable means to input accurate information. “Accurate in-formation, required as a part of equipment reliability compliance help avoid un-planned downtime and breakdowns,” says Ewe.

Synactive has over 16 years of expe-rience in dealing successfully with the dif-ferent applications of SAP. “We have built up a large library of scripts, and domain knowledge and case studies of how our so-lution impacts our customer’s bottom line, with no additional layers of infrastructure software to slow down usage,” adds Ewe.

Liquid UI provides a multi-touch-point framework and development envi-ronment that enables a single version of an SAP ERP application to be customized to different roles and different needs of the user. For an elaborate understanding of Liquid UI, consider the example of Marin Municipal Water District (MMWD) that simplified work order creation reducing time spent on a transaction from over 2 minutes to just 22 seconds. MMWD used Synactive’s unique solution that gave them the ability to leverage their existing SAP environment to also enable easier access to GIS and their Document Management System.

Going forward, the company aims to expand its operational purview and con-tinue to build a great SAP user experience that will be helpful for both IT and the business.

Synactive, Inc.Customizing SAP Applications for the Utilities Landscape

We have built up a large library of reusable scripts, and domain knowledge and case studies of how our solution impacts our customer’s bottom line

Thomas Eve

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