2. Organization as a System - Final

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    ORGANIZATIONSYSTEM

    Provides a general analytical framework (perspective)for viewing an organization.

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    ORGANIZATION

    Organizations are social entities that are goaldirected are designed as deliberately structuredand coordinated activity systems and are linkedto the external environment.

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    IMPORTANCE OF AN ORGANIZATION

    Bring together resources to achieve desired goals and outcomes.

    Produce goods and services efficiently. Facilitate innovation Used modern manufacturing and computer based technology. Adapt to and influence a changing environment. Create value for owners, customers and employees. Accommodate ongoing challenges of diversity , ethics and the

    motivation and coordination of employees.

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    ORGANIZATIONAL STRUCTURE

    The way in which job task are formally

    divided, grouped and coordinated. Elements of structure.

    Work Specialization. Departmentalization.

    Chain of Command. Span of Control. Centralization and Decentralization. Formalization.

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    ORGANIZATIONAL STRUCTURE

    WORK SPECIALIZATION : The degree to

    which task in an organization are subdividedinto separate jobs.

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    ORGANIZATIONAL STRUCTURE

    DEPARTMENTALIZATION: The basis by

    which jobs in an organization are groupedtogether .

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    ORGANIZATIONAL STRUCTURE

    CHAIN OF COMMAND : That extends from

    the top of organization : The unbroken line ofauthority to the lowest echelon and clarifieswho reports to whom.

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    ORGANIZATIONAL STRUCTURE

    SPAN OF CONTROL : The number of

    subordinates a manager can effectively andefficiently direct.

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    ORGANIZATIONAL STRUCTURE

    CENTRALIZATION AND DECENTRALIZATION: The

    degree to which decision making isconcentrated at a single point in anorganization.

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    ORGANIZATIONAL STRUCTURE

    FORMALIZATION : The degree to which job

    in an organization are standardized.

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    BOUNDARYLESS ORGANIZATION

    An organization that seeks to eliminate the

    chain of command have limitless span ofcontrol, and replace departments withempowered teams.

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    SYSTEMS THEORY

    Synergy. Interdependence.

    Interconnections . within the organization

    between the organization andthe environment

    A set of elements standingin inter-relations

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    VIEWING ORGANIZATION AS A SYSTEM

    System is a set of interacting elements that acquires inputsfrom the environment, transforms them, and discharges

    outputs to the external environment.

    Interacting elements means that people and departmentdepend on one another and must work together.

    Inputs to an organization system include employee, raw

    materials and other physical resources, information andfinancial resource.

    Transformation process changes these inputs intosomething of value that can be exported back to theenvironment.

    Output include specific products and services forcustomers and clients and it may also include employeesatisfaction, pollution and other by product oftransformation process

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    CLOSED SYSTEM a system that is not influenced by and does not interact

    with its environment Autonomous, enclosed and sealed off from the outside. Although a true closed system cannot exist.. Ex Government organizations.

    OPEN SYSTEM a system that dynamically interacts with its environment. Consumes resources and export resources from the

    environment. Complex system. Ex. MNCs

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    ORGANIZATION AS A OPEN SYSTEM

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    STRENGTHS Recognizes . . .

    interdependence of personnel.

    impact of environment on organizational structure andfunction.

    affect of outside stakeholders on the organization.

    Focuses on environment and how changes can impactthe organization

    Seeks to explain synergy & interdependence

    Broadens the theoretical lens for viewingorganizational behavior.

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    IMPLICATIONS OF THE SYSTEMS APPROACH

    Coordination of the organizations parts isessential for proper functioning of the entireorganization.

    Decisions and actions taken in one area of the

    organization will have an effect in other areas ofthe organization.

    Organizations are not self-contained and,therefore, must adapt to changes in their external

    environment.

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    The systems view suggests that, in order to survive,organizations need to be

    Adaptive: the capacity to evolve and develop to make themost of a changing environment

    Interdependent: organisations interact with theenvironment in complex ways, influenced by it but alsoshaping it

    Dynamic: constantly balancing the need for order andcoherence with that for flexibility.

    CONCLUSION