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7/30/2019 2. Organization as a System - Final
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ORGANIZATIONSYSTEM
Provides a general analytical framework (perspective)for viewing an organization.
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ORGANIZATION
Organizations are social entities that are goaldirected are designed as deliberately structuredand coordinated activity systems and are linkedto the external environment.
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IMPORTANCE OF AN ORGANIZATION
Bring together resources to achieve desired goals and outcomes.
Produce goods and services efficiently. Facilitate innovation Used modern manufacturing and computer based technology. Adapt to and influence a changing environment. Create value for owners, customers and employees. Accommodate ongoing challenges of diversity , ethics and the
motivation and coordination of employees.
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ORGANIZATIONAL STRUCTURE
The way in which job task are formally
divided, grouped and coordinated. Elements of structure.
Work Specialization. Departmentalization.
Chain of Command. Span of Control. Centralization and Decentralization. Formalization.
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ORGANIZATIONAL STRUCTURE
WORK SPECIALIZATION : The degree to
which task in an organization are subdividedinto separate jobs.
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ORGANIZATIONAL STRUCTURE
DEPARTMENTALIZATION: The basis by
which jobs in an organization are groupedtogether .
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ORGANIZATIONAL STRUCTURE
CHAIN OF COMMAND : That extends from
the top of organization : The unbroken line ofauthority to the lowest echelon and clarifieswho reports to whom.
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ORGANIZATIONAL STRUCTURE
SPAN OF CONTROL : The number of
subordinates a manager can effectively andefficiently direct.
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ORGANIZATIONAL STRUCTURE
CENTRALIZATION AND DECENTRALIZATION: The
degree to which decision making isconcentrated at a single point in anorganization.
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ORGANIZATIONAL STRUCTURE
FORMALIZATION : The degree to which job
in an organization are standardized.
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BOUNDARYLESS ORGANIZATION
An organization that seeks to eliminate the
chain of command have limitless span ofcontrol, and replace departments withempowered teams.
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SYSTEMS THEORY
Synergy. Interdependence.
Interconnections . within the organization
between the organization andthe environment
A set of elements standingin inter-relations
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VIEWING ORGANIZATION AS A SYSTEM
System is a set of interacting elements that acquires inputsfrom the environment, transforms them, and discharges
outputs to the external environment.
Interacting elements means that people and departmentdepend on one another and must work together.
Inputs to an organization system include employee, raw
materials and other physical resources, information andfinancial resource.
Transformation process changes these inputs intosomething of value that can be exported back to theenvironment.
Output include specific products and services forcustomers and clients and it may also include employeesatisfaction, pollution and other by product oftransformation process
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CLOSED SYSTEM a system that is not influenced by and does not interact
with its environment Autonomous, enclosed and sealed off from the outside. Although a true closed system cannot exist.. Ex Government organizations.
OPEN SYSTEM a system that dynamically interacts with its environment. Consumes resources and export resources from the
environment. Complex system. Ex. MNCs
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ORGANIZATION AS A OPEN SYSTEM
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STRENGTHS Recognizes . . .
interdependence of personnel.
impact of environment on organizational structure andfunction.
affect of outside stakeholders on the organization.
Focuses on environment and how changes can impactthe organization
Seeks to explain synergy & interdependence
Broadens the theoretical lens for viewingorganizational behavior.
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IMPLICATIONS OF THE SYSTEMS APPROACH
Coordination of the organizations parts isessential for proper functioning of the entireorganization.
Decisions and actions taken in one area of the
organization will have an effect in other areas ofthe organization.
Organizations are not self-contained and,therefore, must adapt to changes in their external
environment.
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The systems view suggests that, in order to survive,organizations need to be
Adaptive: the capacity to evolve and develop to make themost of a changing environment
Interdependent: organisations interact with theenvironment in complex ways, influenced by it but alsoshaping it
Dynamic: constantly balancing the need for order andcoherence with that for flexibility.
CONCLUSION