1Making Data Work - LACCD ATD Retreat 012011

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    Rob Johnstone & Priyadarshini Chaplot

    LACCD Achieving the Dream Retreat

    January 20, 2012

    Making Your Data Work

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    What we will cover

    1. Framing the issue

    2. What we learned from the BRIC Initiative, theAspen Prize, and Completion by Design

    3. Making the connection

    Building Stronger Systems for SLOs and Program Review September 2011 2

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    WHO IS THE RP GROUP?

    Putting our work in context

    Building Stronger Systems for SLOs and Program Review September 2011 3

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    The RP Group

    Strengthens the abilities of California communitycolleges to gather, analyze and act on informationin order to strengthen student success

    Provides research, evaluation, professionaldevelopment, and technical assistance servicesthat support evidence-based decision-makingand inquiry

    Work is defined and conducted by communitycollege practitioners

    Building Stronger Systems for SLOs and Program Review September 2011 4

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    A RESOURCE FOR INSTITUTIONAL CHANGE

    A Culture of Inquiry

    An Applied Inquiry Framework for Student Completion September 2011 5

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    What is a Culture of Inquiry?

    Institutional capacity for

    supporting open, honest andcollaborative dialog focused on

    strengthening the institution

    and the outcomes of itsstudents.

    An Applied Inquiry Framework for Student Completion September 2011 6

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    Culture of Inquiry: Why All the Fuss?

    Because this ongoing work is challenging

    but necessary!

    Work needs to marry insight & evidence

    Problems are large and recurring

    No silver bullet / evident answers

    Multiple solutions likely needed

    Progress is not linear

    Requires cross constituency interaction

    An Applied Inquiry Framework for Student Completion September 2011 7

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    Culture of Inquiry: Features

    Widespread sharing and easy access

    to user-friendly information on student

    outcomes

    Encouraging more people to ask awider collection of questions and use

    their evidence and conclusions to

    enhance decision making Shared, reflective and dynamic

    discussions

    An Applied Inquiry Framework for Student Completion September 2011 8

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    Culture of Inquiry: More Features

    Multiple opportunities to discuss

    information within and across

    constituency groups

    Continuous feedback so adjustmentscan be made along the way and

    processes can be adapted

    Culture that values curiosity,questions and robust conversations

    An Applied Inquiry Framework for Student Completion September 2011 9

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    THE IMPETUS FOR OUR WORK

    Why does prioritizing a

    culture of inquiry makesense?

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    Youre wasting

    time and money

    when your outcomesdont focus on

    the right data.

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    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

    Retention Rate

    Success Rate

    1999 2008

    20 year trend for

    institutional outcomes

    What does that tell us

    about the usefulness ofthese metrics in setting

    institutional strategies?

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    Much of what isneeded to support

    good decision making is

    beyond thetraditional

    accountabilitymeasures.

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    What is Our Colleges Transfer Rate?

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    Data

    do notspeak

    for themselves.

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    The vital role of conversation

    In order to make data useful, ample time and

    space are needed to discuss and analyze the

    information and connect it back to the original

    research question.

    Answers are not always immediately apparent,

    so skilled facilitation may be needed

    to dig out the deeper meaning.

    Multiple perspectives and

    types of information are often

    needed to make sense of

    individual data points.!

    Building Stronger Systems for SLOs and Program Review September 2011 16

    P3

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    Slide 16

    P3 A visual would be fantastic. I would boil it down into:

    - Adequate opportunities (time and space)- Guided inquiry and the importance of good facilitation

    - Multiple perspectives tell a story betterPriya, 8/22/2011

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    WHAT CAN WE DO?

    What the RP Group has

    learned

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    BRICs on-campus support helps colleges

    improve internal practices.

    Technical experts who are community

    college practitioners

    Focus on discrete practices such as

    program review

    Opportunities for dialog

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    Strategy 1:Reform processes

    to make them

    simpler andprovide

    more usefulinformation.

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    age 2:While what colleges developedvaried, each system was:

    Meaningful Sustainable

    Consistent

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    For example

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    Comprehensive Assessment Report Examples

    http://www.rpgroup.org/resources/comprehensive-

    assessment-reports-best-practice-examples-around-country

    Resource Compendium on Assessment

    http://www.rpgroup.org/resources/assessment-strategies-and-models-help-tell-story

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    Strategy 2: Create

    space and

    time to talk

    so good ideas can

    be put into action

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    Get conversations going using inquiry guides.

    Assessing Student Learning Outcomes

    Using an Equity Lens to Assess Student Learning

    Assessing Student Services Outcomes

    Maximizing the Program Review Process

    Assessing Non-credit Student Learning Outcomes

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    Strategy 3:Make better use of

    existing processes;dont

    reinvent thewheel.

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    Strategy 4:Pick your

    organizationalimprovement priorities

    and stickto them.

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    Strategy 5:To build lasting

    changes, ensureyou involve a

    broad rangeof leadership.

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    WHAT THIS MEANS FOR YOU

    How can you improve your

    accountability and successefforts?

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    Brainstorm & DiscussPick one of the following questions to answer and pair up withsomeone to share your ideas.

    What process could we simplify at our college?

    How could we create more opportunities for conversationsabout our student outcomes?

    What is a process we could redesign to make it moreuseful?

    What should be my colleges top improvement priority?

    How could we build stronger and deeper support forimprovement efforts?

    Making Your Data Work November 2011 28

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    Find Out MoreThe RP Group Website

    www.rpgroup.org

    Rob Johnstone, Senior Research Fellow

    [email protected]

    Bob Gabriner, Leadership Chair

    [email protected]

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