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1Creating a better consulting market: Transparent / Efficient / Intelligent
Cost-cutting consultancyFiona Czerniawska
2Creating a better consulting market: Transparent / Efficient / Intelligent
Agenda
• Lessons from past recessions
• Differentiating between cost-cutting
consultancies
• An update on the UK consulting industry
3Creating a better consulting market: Transparent / Efficient / Intelligent
Growing demand for cost-cutting consulting
Source: sourceforconsulting.com survey of procurement teams in 50 international organisations (but includes public sector and banks)
4Creating a better consulting market: Transparent / Efficient / Intelligent
What goes wrong in cost-cutting projects?
5Creating a better consulting market: Transparent / Efficient / Intelligent
Critical success factors in cost-cutting
Take a holistic perspective
Review the evidence systematically
“The reality of today’s organisations is that there are
many moving parts.”
“You have to make waste visible.”
6Creating a better consulting market: Transparent / Efficient / Intelligent
Critical success factors in cost-cutting
Create value, don’t just cut costs
Take decisive action
“A downturn is the perfect time to start building for the
next wave of business.”
“Small steps won’t help.”
7Creating a better consulting market: Transparent / Efficient / Intelligent
Critical success factors in cost-cutting
See cost-cutting as change management
Communicate
“If you haven’t addressed the people part, you won’t
succeed.”
“Even the most senior executive can feel
uncomfortable discussing these issues.”
8Creating a better consulting market: Transparent / Efficient / Intelligent
Critical success factors in cost-cutting
Engage
Do it quickly
“You have to be able to deliver tangible savings within three
months.”
“Cost-cutting shouldn’t take place behind closed doors.”
9Creating a better consulting market: Transparent / Efficient / Intelligent
Differentiating between consultancies(1) Starting point
10Creating a better consulting market: Transparent / Efficient / Intelligent
Differentiating between consultancies(2) Specialisation
11Creating a better consulting market: Transparent / Efficient / Intelligent
Differentiating between consultancies(3) Style – scale and level of expertise
12Creating a better consulting market: Transparent / Efficient / Intelligent
The consulting industry – an updateFiona Czerniawska