Amber M. Perry

36 Drum Rock Ave.

Warwick, RI 02886

401-545-2972 tel.

ambermperry2015@gmail.com

MEDICAL SECRETARY/PATIENT COORDINATOR

KEY SKILLS

Ordering Imaging/Testing/Procedures

Prior Authorizations

Insurance referral/authorization submission

Referral & referral tracking

Electronic Medical Record

A/P & A/R Multi-Line Telephone Systems

EClinical Works/LifeLinks/Intergy

Microsoft programs QuickBooks

Work Experience

9/2014 - to present : University Internal Medicine

Patient Coordinator/Medical Secretary

Ensuring the highest quality of patient care.

Ordering, scheduling & authorization of Diagnostic Imaging, testing, procedures & referral submission/tracking as directed by MD's in a Primary Care setting. Meeting of NCQA Measures in a PCMH setting.

4/2011 to 8/2014 - Coastal Medical Patient Coordinator/Medical Secretary

All aspects of ordering, scheduling & authorization of Imaging/testing/procedures as directed by MD's in a Primary Care & Infectious Disease setting.

Served as patient coordinator/medical reception

Cross trained in other aspects of care as needed, EKG, Spirometry & rooming of patients.

10/06 to 07/2008 : Thundermist Health Center, Medical Receptionist

Handled all aspects of patient registration and scheduling of appointments for Pediatrics, Adult Medicine, Infectious Disease, Ob/Gyn & Behavioral Health/Social Services

Served as a receptionist to patients and ensured a consistently positive patient experience

Earned a reputation for maintaining a positive attitude and producing high-quality work

11/2004 -6/2005: Coverall Cleaning Co of S. New England, Collections

Direct dealing with area representatives (MA, CT and RI), telemarketing agents and franchise owners in efforts to collect on past due accounts

Decreased bad debt by doing daily collections and managing account limitations.

Help drive a 60% collection rate on delinquent accounts

Served as a liaison between franchise owners and accounts receivable.

5/2002 - 6/2004: Joe Periera Construction Inc., Office Assistant

Assisted the owners in maintaining an organized and proficient office environment

Prepared contracts, proposals and bids for construction work as well as insulation installation

MLS & Tech Training, for use of the MLS System, RI Living web site and RE Explorer to aid with entering real estate listings, at the Rhode Island Association of Realtors & Statewide MLS

Direct dealings with accountants, Division of Taxation, Business Regulations and Rhode Island Minority Business Enterprise certification process

Education

URI -Certificate in multimedia web design

2005 created the original web site for the AlternatiVe Educational Programming Inc (AEP): www.aepinc.org

CCRI -Majoring in Computer Programming & Social Services

Rhode Island Association of Realtors - MLS & Tech Training

CPR Certified 2015-2017 -American Red Cross

Current Care training at Rhode Island Quality Institute (RIQI) 2015

References Upon Request