MobiCall-Client PC Safety at work

MobiCall Client PC offers efficient personal security measures for staff members with PC workstations in threatening situations, as well as a quick alarm transmission in emergency and crisis situations

Client PC for alarm reception

Client PC silent alarm

MobiCall-Client PCStructure and overview

Any kind of threat, assault, unforeseen emergency and major event can suddenly occur at any time MobiCall Client PC offers to desktop / PC as well as to virtual desk- tops the opportunity to trigger and receive alarms. There is a wide range of functionalities and performance fea-tures available for computer workstations. These functions allow a hidden and silent alarm release in the event of threatening situations by means of keyboard shortcut, mouse click or through external push-buttons.

The application can also be used as a media for alarm transmission; thereby users can receive information via text, voice, audio and video message.

The structure of this solution ensures high reliability and meets the highest safety requirements. So, the connec-tion between the Client PC and the central alarm server can always be monitored. When the connection is down, both the user and the competent central authority are informed immediately.

MobiCall Client PC is an integral part of the MobiCall solution. It acts as a central alarm and information plat- form, since it is the main focus of the communication pro- cess. Depending on events, MobiCall can interactively alert the respective employees, auxiliary staff, third par- ties, either on a group or individual basis, using all avail-able media through voice, text and picture message. All existing process workflows can be considered within the framework of alarms and information distribution.

QUICK INSTALLATION

For the Client PC it is possible to create a customised MSI package, therefore the application can be simply and conveniently distributed using a software distribution programme.

IP contact controller

Building Management System

OPC, KNX, XML

Fire alarm systemESPA 4.4.4,

ESPA-X

ICT-MonitoringSNMP, TCP/IP

MobiCall

Emergency device

Firewall MobiCall gateway

Firewall

3G /4G

MobiCall network architecture

MobiCall-Client PC Client PC for alarm reception

In case of emergency (such as fi re or crisis alarms), an immediate mass alerting is required. The graphic user interface allows to employees, emergency responders, executives or safety offi cers to directly and intuitively trig-ger alarms or assign tasks at any time. Background quick start alarms can be automatically released according

to the situation. Alternatively, the Client PC permits to create dynamic alarm messages, using individual com-ponents. In this context, also external attachments, such as building plans and PDFs can be attached. The inte-gration of IP cameras is also possible, so that a video stream can be played in case of an alarm.

Easy and fast alarms release and tasks assignment

• Fixed quick start alarms for a direct release • Dynamic alarms with components for detailed information

and attachments• Input of documentation and building plans• Assignment of authorisations • Automatic transmission of alarm reports to triggers• Release in case of active screen savers • Release through external hardware buttons• Graphic display of successful alarm release• Automatic start of teleconferences

Trustworthy receipt of information and alarms

• Individual and group-based alarm receipt• Alarm message as pop-up message in foreground • Positive or negative acknowledgement• Selection of different ringing tones, according to the

alarm priority• Audible alarm even on mute• Display of building plans and integration of external cards• Multimedia integration including video stream• Alarm history into the journal

Authorisations

The ACL function allows to assign authorisations, so that a user can only activate alarms of the own division.

CLIENT PC

Client PC for alarm reception

Client PC for alarm reception

Report & control

MobiCall-Client PCSilent alarm

Threats and assaults have constantly increased in public institutions over the past years. To promptly help em- ployees in critical situations, MobiCall allows triggering “silent alarms” in a flexible way using the existing IT infrastructure. All alarms are centrally processed in the

most quick and reliable way possible. Emergency teams are informed via phone calls or PC of pop-up messages. Automatic teleconferences support the situation assess-ment and the determination of the appropriate response measures.

There are different options to trigger a silent alarm. This can occur through an individual keyboard shortcut (e.g. Alt+1), in the form of a panic alarm by simultaneously pressing at least 3 keys, or even via mouse click using the MobiCall App, but also using an external Bluetooth or USB push button.

The central MobiCall server can identify and locate the Client via PC or username, IP or MAC address or even using the access point.

In case of emergency, MobiCall starts an individual or group-based alarming scenario. By that MobiCall trans-mits the event multimedially to a defined group of people, according to alarm and time plan, using, for example, internal and external extensions, smartphones, Client PCs, IP loudspeakers. Depending on the alarm configuration, the transmission of information can occur on a spatial, skill and priority basis, as well as in a simultaneous or sequential way.

To ensure of a maximum safety, a predefined number of recipients must acknowledge the alarm. If these people cannot be reached, the system can start an alarm esca- la tion in order to notify further participants.

MobiCall logs detailed information about the whole alarm proceedings. The alarm report can be sent automatically but also retrieved through the alarm control panel at any time.

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The AD integration is the highlight, allowing the simplification of all administration and management tasks

The solution enables the integration of existing Active Directory databases, thus allowing an auto-matic import of master data. Moreover, if an alarm is triggered the identification and location of the trigger can occur in real time, to start the approp-riate alarming scenario. When creating dynamic alarm groups, it is possible to take into considera-tion location, presence and skill parameter.

Telefon

SILENT ALARM8

am –

12 p

mMorning shift1 pers / 90 sec

Condition being fulfilled

Afternoon shift

Escalating group

12 p

m –

6 pmClient PC

Report & control

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Push buttons

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The Client PC can be combined with further communication media in the overall plan, so that a user can trigger a silent alarm also via telephone, external push button or smartphone.

Video integration

After an alarm being triggered, a video stream can be displayed automatically on recipients’ Client PCs. This allows a quick status report, while supporting the whole process aimed at defi ning the appropriate measures to be taken.

MobiCall Management

All scenarios can be easily confi gured and managed either centrally or decentrally using the MobiCall appli-cation. The web-based Management Tool features an innovative “drag & drop” confi guration tool and offers IT administrators, as well as group and department respon-sible users an intuitive and clear way to confi gure people and alarm parameters. The multi-client capability offers to different sectors the opportunity to independently man-age to administer the own alerting organisation, through diversifi ed access rights. Thanks to the external data-bases connection for the automatic import of master data signifi cantly reduces the administrative workload.

Monitored connection

According to the customer‘s needs, it is also possible to trigger a time-delayed alarm, to give the user the opportunity to independently reset a false alarm.

Masked notifi cation

After having released the alarm, it is also possible to send the user a masked notice, to notify the successful alarm release, for example through a pop-up message like “Current meeting in the room 200”.

MobiCall-Client PCPerformance features

Windows 7 Windows 8 Windows 8.1 Windows 10

Silent alarmAlarm trigger via keyboard shortcut / hotkeyPanic alarm trigger at least 3 keysAlarm trigger with a mouse clickAlarm trigger through external Bluetooth and USB push buttonsRelease while a screen saver is activatedTransmission of masked notices e.g. when an alarm is successfully triggeredIdentification via computer or username, IP or MAC address and access point

Trigger alarms and assign tasks

Release of alarms and assignment of tasks on a user groups or individual basis

Quick start alarmsDynamic creation of alarms with text, image and location informationIntegration of external attachments such as building plans, PDFs or HTML pages Integration of IP camerasAlarm report as real-time information

Alarms receiptsReceipt of alarms on a user groups or individual basisAlarm message as pop-up message in foreground Acknowledgment functions (positive / negative)Extended status information for tasks and jobs in progress, pause, positive or negative completion and comment fieldAlarm display while a screen saver is activatedTriggering of different alarm sounds Activation of connectable alarms and desktop freezeAudible alarm in silent modeTransmission of multimedia content (images, documents, video)

General functionsDesktop / PC and virtual desktops supported

Definition of functional scope per Client silent alarm, messages receipt, alarms release

AD integration to import master data and for dynamic alertingConnection indicatorConstantly monitored connectionCommunication encryptionRedundancy function supported User languages German, English, FrenchAllocation through software distributionFurther media can be connected such as telephone, smartphone, IP loudspeakers, or floor display

New Voice MobiCall – Added values overview

Flexible, modular and highly performative

• Platform-independent solution• Decentralised and centralised structure• Optional virtualization• Load sharing support• Cloud-ready application• Full multi-media integration• +350 interfaces for subsystems

New Voice International AG

• +25 years of experience• 60 employees• +6,000 installations• 250 marketing and service partners• Worldwide branch offi ces

GermanyAustriaFrance

Switzerland

Australia

China

Dubai

Brazil

USA

Security under control

• Internal system monitoring• Optional geo-redundancy• Automatic backups• Interfaces monitoring• Automatic recording

Usability

• Process-oriented system management• Sector-specifi c confi guration options• Multi-client capable web access• Templates and fi ltering functions for statistical

alarm evaluation• Reporting with graphics

New Voice International AG The Swiss company New Voice International AG has been developing high-quality solutions in the security, telecommunication and information technology fields since 1991. Having successfully implemented more than 6,000 systems worldwide, New Voice is the leading provider in the “Unified Event Communication” industry. The main product is “MobiCall”, since it guarantees an individually tailored solution in terms of alerting, mobilisation, evacuation, information distribution and monitoring in professional environ-ments. More than 60 employees around the world are collaborating in the development, sales, project management, installation and support departments in order to create reliable and innovative products combined with user-friendly interfaces.

© Copyright 2017 New Voice International AG All rights reserved.

The information provided in this document contains general descriptions or performance features which can vary according to the infrastructure and the software version.

MANUFACTURER:

New Voice International AG

St. Gallerstrasse 8CH 8853 LachenTel: +41 58 750 11 10mobicall@newvoice.chwww.newvoiceinternational.com

ASIA PACIFIC & AFRICA:

New Voice Australia

Level 1 / 7 Clunies Ross CourtEight Mile Plains 4113, QueenslandTel: +61 7 5667 2990mobicall@newvoice.com.auwww.newvoice.com.au

EUROPE & MIDDLE EAST:

New Voice International AG

St. Gallerstrasse 8CH 8853 LachenTel: +41 58 750 11 10mobicall@newvoice.chwww.newvoiceinternational.com

EASTERN EUROPE:

New Voice (Austria) GmbH

Paschinger Strasse 59A 4060 LeondingTel: +43 732 890 120mobicall@newvoice.atwww.newvoice.at