17th June 2011

Responsible Aviation – the Challenges and SuccessesRuth Holroyd, Group Head of Sustainability, Thomas Cook Group PLC

1 Thomas Cook Group – the size of the sustainability challenge

3 Our Approach

2 Key challenges of aviation to a sustainability team

4 Summary of Results

33

There are a multitude of brands held under the umbrella of Thomas Cook

Airlines

44

55

• Operate 4 airlines – total 93 aircraft

• UK, Scandinavia, Germany (Condor)

and Belgium

• Airlines contribute over 98% of Group

total CO2 emissions

• 90% of the total environmental impact from an average charter flight is attributable to fuel consumption, emissions to the atmosphere and cabin waste.

• Carbon Footprint = 4.3 million tonnes CO2

The challenge of aviation for a sustainability team

66

• Benchmarking

• Measuring

• Where to start

• Number of stakeholders

involved

• Wider regulation impacts

• Costs of change

• Fending off the negativity

The key challenges

77

• Take action

• Show leadership

• Build on strengths

• Demonstrate business case

• Remember small change = big

impact

Our Approach

88

• Thomas Cook Northern Europe – more than a decade of

successful sustainability work

• The leading environmental tour operator and airline in the

Nordic region – working on environmental improvements since

the 1990s

• The airline:

• Has the industry’s highest utilisation of seats

• Has the industry’s lowest fuel consumption and CO2

emissions per passenger (66g per passenger km)

The Results so Far…

99

• Reduced fuel consumption and CO2

emissions by 22% since 1999

• The first European airline to introduce

source separation of in flight waste

• Reduced in flight waste by 75% since 2000

• Reduced energy consumption by

administration staff by 30% in last 5 years

• Reduced waste from administration by 25%

over last 5 years

• First Nordic airline (and only charter airline

still) to produce a comprehensive dedicated

environmental report

• Recipient of an award for best environmental

choice in Scandinavia, against 80

competitors

The Results so Far…

1010

• Thomas Cook Airlines UK and

Thomas Cook Airlines Scandinavia

have both received the ISO14001

certification for implementation of

environmental management systems

• UK airline was the first in the UK to

get this

• Only a handful of airlines worldwide

have achieved this and 2 are part of

our Group

The Results so Far…

1111

The Results so Far…

• Pioneers of waste management and in flight

recycling

• UK emissions per passenger km also industry

leading at 74.5g

• Leading collaborative working with airports

where based to push environmental initiatives

• Huge charity contributor – UK airline alone

raises over £250k per year and all donate

regular freight space

• Built strong community links: focussed on

education and young people and as part of the

airport community network

Responsible Aviation – A

Choice?