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FRI 16 JANUARY 2015
Mediaportal Report
Brisbane Airport reports 5.5% increase in international passengers in 201415 Jan 2015 1:44 PMJust 4 Airlines
821 words • ASR AUD 15,347 • Internet • ID: 361785695
read all the news stories January 14, 2015Brisbane Airport (BNE) has recorded the fastest rate of growth in international passengerssince 2005, with more than 4.92 million international travellers in 2014, equating to an increase of 5.5 per cent (or an...
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N/A UNIQUE DAILY VISITORSN/A AV. STORY AUDIENCE
Interview with Philip Follent, Head, Bond's School of Architecture, Destry Puia, General ...15 Jan 2015 7:08 PM612 ABC Brisbane, Brisbane , Evenings, David Curnow
Duration: 19 mins 53 secs • ASR AUD 26,257 • QLD • Australia • Issues Radio & TV • ID: V00060268512
Interview with Philip Follent, Head, Bond's School of Architecture, Destry Puia, General Manager, Gold Coast Arts Centre, and GailO'Neill, Chair, Southern Gold Coast Chamber of Commerce, to discuss what matters in the Gold Coast for stakeholders during theelection campaign period. The three interviews first share what they think is the best about the Gold Coast and why they choose tolive there. Curnow invites listeners to call if they want to participate in their conversation. Curnow shares that in the previous election,all the seats in the Gold Coast were won by the LNP. O'Neill shares that their concern is on transport and infrastructure in generalincluding that of the upcoming Commonwealth Games. She also explains the problem that the Gold Coast is facing when it comes torail links. Puia shares that the Gold Coast is heavily reliant on a vibrant and healthy film sector and what he'd like to see is more workcoming to the coast for that purpose. Follent shares that the city has changed a lot in the last 20 to 30 years and he thinks that thechallenge is preserving the identity of a city. Follent also explains the development of the cruise ship terminal in the coast and itsimpact to the city. Puia mentions the opportunity of having different cultural facilities which could be beneficial to the arts as well. Hementions the importance of considering the opportunities being made for local artists so that new facilities could be populated withquality product and quality talent. O'Neill comments that the Chambers of Commerce across the Gold Coast support the concept of acruise ship terminal but there is a lack of information being presented to them. [cont]
12,100 ALL4,600 MALE 16+6,500 FEMALE 16+
Interviewees
Destry Puia, General Manager, Gold Coast Arts Centre|Gail O'Neill, Chair, Southern Gold Coast Chamberof Commerce|Philip Follent, Head, Bond's School of Architecture
Also broadcast from the following 10 stations
ABC Capricornia (Rockhampton), ABC Far North (Cairns), ABC Gold Coast (Gold Coast), ABC NorthQueensland (Townsville), ABC North West Qld (Mt Isa), ABC Southern Queensland (Toowoomba), ABCSunshine Coast (Sunshine Coast), ABC Tropical North (Mackay), ABC Western Queensland (Longreach),ABC Wide Bay (Bundaberg)
COPYRIGHT This report and its contents are for the internal research use of Mediaportal subscribers only and may not beprovided to any third party by any means for any purpose without the express permission of iSentia and/or the relevantcopyright owner. For more information contact [email protected]
DISCLAIMER iSentia uses multiple audience data sources for press, internet, TV and radio, including AGB Nielsen MediaResearch, Audit Bureau of Circulations, comScore, CSM Media Research, OzTAM, Nielsen, Research International andTNS. For general information purposes only. Any ASRs and audience figures are an estimate only and may be subject toerror or omission. iSentia makes no representations and, to the extent permitted by law, excludes all warranties in relationto the information contained in the report and is not liable for any losses, costs or expenses, resulting from any use ormisuse of the report.
Continuing interview with Philip Follent, Head, Bond's School of Architecture, Destry ...15 Jan 2015 7:31 PM612 ABC Brisbane, Brisbane , Evenings, David Curnow
Duration: 28 mins 14 secs • ASR AUD 35,587 • QLD • Australia • Issues Radio & TV • ID: V00060268680
Continuing interview with Philip Follent, Head, Bond's School of Architecture, Destry Puia, General Manager, Gold Coast Arts Centre,and Gail O'Neill, Chair, Southern Gold Coast Chamber of Commerce. O'Neill says they are being given more information about theproposed cruise ship terminal in the Gold Coast. She invites GOld Coast residents to attend a meeting with the Southern Gold CoastChamber of Commerce to voice out their concerns and opinions. She emphasises the importance of being able to ask questions toprovide a clear vision of what is to be implemented. Puia shares that they have a very close relationship with the Gold Coast FilmFestival and they are currently in talks of having two more films produced in the Gold Coast. He mentions programs launched by theNewman Government called the Arts Business Innovation Fund and the Arts Leverage Fund which develop strong partnerships andties with the arts and business communities. He explains that they are reliant on the local government but emphasises the importanceof having support from both State and Federal Governments. Follent shares that people usual look for work that is closer to their homeand sometimes, other workers bring their families with them if they find work in a particular area. He also shares that they currentlyhave two schools of architecture that are starting to produce graduates. O'Neill says the LNP has committed an amount of funding fornew apprentices and traineeships which help in the economy as well. She has had information regarding funds for start-up programsfor new businesses. When it comes to crime, she mentions that their businesses applaud the State Government for strengthening thepenalties and laws for criminal activities. Follent says that everyone wants to have the perception of a much safer environment for thestate especially the Gold Coast. Puia adds that it is 'perfect' to celebrate the identity of the Gold Coast community which highlights thearts in different expressions. Follent emphasises the importance of having an identity and what makes a place stand out whencompared to others. O'Neill has heard that the current laws against crimes may be challenged in court and she thinks that the StateGovernment ought to fight it. Puia says that art has always been the 'true renegades of society' when it comes to challengingperceptions. As for the Commonwealth Games, O'Neill thinks that there will be a legacy left for the business and tourism industry andthat should be maximised during the games. Puia says that he was able to get a new perspective of how this games can be used tocreate city pride and increase investment in local artists. Follent gives a brief perspective of what the Gold Coast would be in 2020 ascompared to what it would be in 2015.
10,100 ALL2,500 MALE 16+6,600 FEMALE 16+
Interviewees
Destry Puia, General Manager, Gold Coast Arts Centre|Gail O'Neill, Chair, Southern Gold Coast Chamberof Commerce|Philip Follent, Head, Bond's School of Architecture
Also broadcast from the following 10 stations
ABC Capricornia (Rockhampton), ABC Far North (Cairns), ABC Gold Coast (Gold Coast), ABC NorthQueensland (Townsville), ABC North West Qld (Mt Isa), ABC Southern Queensland (Toowoomba), ABCSunshine Coast (Sunshine Coast), ABC Tropical North (Mackay), ABC Western Queensland (Longreach),ABC Wide Bay (Bundaberg)
The Gold Coast Guide for the Humji Soul15 Jan 2015 10:57 PMYahoo! Singapore by [email protected]
1676 words • ASR AUD 497 • Internet • ID: 361932543
About Gold Coast
People tend to go to Gold Coast for two main reasons: Surfers Paradise and theme parks. Sure, I get the hype about one of theworld’s most talked-about beach and rides that threaten to detach your soul from your body - thrill-seekers...
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179,860 UNIQUE DAILY VISITORS216 AV. STORY AUDIENCE
Flights sought to fill CQ gap16 Jan 2015Morning Bulletin, Rockhampton QLD , General News
Page 13 • 235 words • ASR AUD 685Photo: No • Type: News Item • Size: 115.00 cm² • QLD • Australia • Company Press • ID: 361968833
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Nails in the Labor coffin16 Jan 2015Gold Coast Bulletin, Gold Coast QLD, General News
Page 24 • 139 words • ASR AUD 366Photo: No • Type: News Item • Size: 58.00 cm² • QLD • Australia • Company Press • ID: 361973977
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Chinese visitors present opportunity too good to ignore16 Jan 2015Sunshine Coast Daily, Maroochydore QLD, General News, Simon Ambrose
Page 33 • 402 words • ASR AUD 1,418Photo: No • Type: News Item • Size: 238.00 cm² • QLD • Australia • Company Press • ID: 361953805
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Tourism flight of fancy16 Jan 2015Cairns Post, Cairns QLD, General News, Anika Hume
Page 11 • 431 words • ASR AUD 2,187Photo: Yes • Type: News Item • Size: 492.00 cm² • QLD • Australia • Company Press • ID: 361968652
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Jobs blow16 Jan 2015Tablelands Advertiser, Mareeba QLD, General News
Page 4 • 179 words • ASR AUD 179Photo: No • Type: News Item • Size: 84.00 cm² • QLD • Australia • Company Press • ID: 361866722
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Skytrans facts16 Jan 2015Tablelands Advertiser, Mareeba QLD, General News
Page 4 • 270 words • ASR AUD 253Photo: No • Type: News Item • Size: 119.00 cm² • QLD • Australia • Company Press • ID: 361866721
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GLITZ GONE, CITY A 'BOGAN-VILLA'16 Jan 2015Gold Coast Bulletin, Gold Coast QLD, General News, Lucy Ardern
Page 13 • 387 words • ASR AUD 3,705Photo: Yes • Type: News Item • Size: 587.00 cm² • QLD • Australia • Company Press • ID: 361976302
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Labor to allocate $40m for tourism16 Jan 2015North West Star, Mount Isa QLD , General News
Page 16 • 320 words • ASR AUD 804Photo: No • Type: News Item • Size: 235.00 cm² • QLD • Australia • Company Press • ID: 362032197
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Brisbane Airport grows at fastest pace in 10 years16 Jan 2015The Australian, Australia , Aviation
Page 24 • 104 words • ASR AUD 1,314Photo: No • Type: News Item • Size: 65.00 cm² • National • Australia • Company Press • ID: 361928809
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No Headline16 Jan 2015The Australian, Australia , Aviation
Page 24 • 99 words • ASR AUD 768Photo: No • Type: News Item • Size: 38.00 cm² • National • Australia • Company Press • ID: 361928808
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Helping to win friends and influence visitors16 Jan 2015Cairns Post, Cairns QLD, General News, Nick Dalton
Page 5 • 396 words • ASR AUD 2,658Photo: Yes • Type: News Item • Size: 598.00 cm² • QLD • Australia • Company Press • ID: 361957780
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Gen Y Chinese love Cairns16 Jan 2015Cairns Post, Cairns QLD, General News, Nick Dalton
Page 12 • 435 words • ASR AUD 2,023Photo: Yes • Type: News Item • Size: 455.00 cm² • QLD • Australia • Company Press • ID: 361958376
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Flightssoughtto fillCQ gapCOUNCILLOR Neil Fisheris working with CentralQueensland airportowners to fill a gap in themarket and see flights tothe region from theCentral West.Chair of the BusinessEnterprise Committee, Cr
Fisher(pictured)yesterdaytold TheMorningBulletin theyhad receivedseveral
inquiries about aneast-west route.In October last year,the QueenslandGovernment gave NewSouth Wales-basedairline Regional Expressrights to fly five regulatedregional routes.These connectedTownsville with townsincluding Winton,Longreach and Mount Isaand Brisbane withToowoomba, St George,Cunnamulla, Birdsvilleand the Gulf.QantasLink alsoretained rights to routesconnecting Brisbane withtowns including Roma,Charleville, Barcaldineand Longreach.But Cr Fisher saidCentral Queensland wasleft “quitedisadvantaged” withoutsupport fromgovernment-subsidised
flight routes.He said CentralQueensland airportowners, in townsincluding Winton,Emerald, Barcaldine,Banana Shire and Roma,had been meeting everysix months to work onstrategies for a solution.“We are still workingwith a number ofairlines,” Cr Fisher said.He said the airportowners recognised theneed for more flights.“We’re also keen toadd incentives to open upthese destinations andencourage an east-westlink,” Cr Fisher said.Cr Fisher said all threeRockhampton hospitalshad been keen to workwith council on a solutionto the problem for thosetravelling for medicalreasons.But Cr Fisher said theyneeded to build a strongbusiness case before anyflights were introduced.
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Morning Bulletin, Rockhampton QLD16 Jan 2015
General News, page 13 - 115.00 cm²Regional - circulation 12,373 (MTWTFS-)
ID 361968833 PAGE 1 of 1
Nails in the Labor coffinTHE fact Labor announced its policy fortourism in north Queensland yesterdayshows that the party has no interest in theGold Coast.
Leader Annastacia Palaszczuk is yet toset foot in Queensland’s second-biggestcity this election campaign and her localcandidates will not answer questions onhow they will improve the Gold Coast, re-ferring all queries to Labor headquarters.
The first nail in Labor’s election coffincame when it said it would dismantle theGovernment’s anti-bikie laws that havekept the city safe since the crackdown.
Issues personal to voters here need city-specific answers. It is unacceptable for localcandidates to toe the party line and expectto be rewarded for it.
With only two weeks until the poll,Labor is leaving very little room to con-vince Gold Coasters that it is a viable alter-native to the LNP.
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Gold Coast Bulletin, Gold Coast QLD16 Jan 2015
General News, page 24 - 58.00 cm²Regional - circulation 31,017 (MTWTF--)
ID 361973977 PAGE 1 of 1
Chinese visitors present opportunity too good to ignore
TALKINGTOURISMSimon AmbroseWELCOME to 2015 and myfirst tourism column for theyear.Every fortnight, I willkeep you updated withtourism trends and news,and I welcome your inputand feedback.The tourism industry hashad a great start to the year,with the Sunshine Coastenjoying a bumper Christ-mas and summer holidayseason and many operatorsreporting their busiestperiod in many years.Today, our organisationwill host and welcome 14officials from various tou-rist bureaus of the Jiangsuprovince of China.Although there has been
much debate around wheth-er our region is “Chinaready”, as an industry wewould be unwise to ignorethis market.While the Sunshine Coastis a relatively new entrantand is recognised for target-
ing various sectors ratherthan mass markets, founda-tion relationships are thekey.The opportunity to meetwith this delegation is va-luable in sharing expertiseabout our different organ-isations and our tourismregions.Last year, the SunshineCoast recorded a 10.9%increase in domestic vis-
itors and a state-leading9.4% growth in internationalvisitors (in the year to Sep-tember 2014 compared withthe corresponding period inthe previous year).Complementing thegrowth in general tourismarrivals has been the dra-
matic growth in event-related tourism – both pu-blic events and businessevents.There is an impressive
and growing line-up ofevents being staged on theSunshine Coast over thecoming year, kicking off on
the Australia Day weekendwith the Ginger Flower andFood Festival, the SunshineCoast Cup meeting in Cal-oundra, the renowned dunnyraces at Aussie World andthe Haviana Thong Chal-lenge at Mooloolaba Beach.Meanwhile, our BusinessEvents Sunshine Coast(BESC) team has scored itsfirst major success of theyear, with the 2015 SocialMedia Tourism Symposium,(known as #SoMeT15AU) tobe held at The EventsCentre, Caloundra, fromJuly 22-23.The conference will at-tract 200 delegates fromaround Australia and in-ternationally and inject
about $300,000 into the localeconomy.To support the Coast’stourism and events drive,and in the lead-up to thestate election later thismonth, we are calling on thegovernment to invest furth-er in tourism infrastructurethrough the upgrades ofSunshine Coast Airport andthe Bruce Hwy.One of the great attrac-tions of the Coast is itsaccessibility, but to increaseour capacity we will need a
major injection of funds intotransport.
– Simon Ambrose is CEO ofSunshine Coast DestinationLtd (SCDL).
❝Last year, theSunshine Coastregion recordeda 10.9% increasein domesticvisitors
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Sunshine Coast Daily, Maroochydore QLD16 Jan 2015, by Simon Ambrose
General News, page 33 - 238.00 cm²Regional - circulation 13,707 (MTWTFS-)
ID 361953805 PAGE 1 of 1
Tourism flight of fancyOperators challenge candidates to fund expansion of aviation routes
ANIKA HUME
FAR Northern candidatesmust be prepared to pourmoney into new aviationroutes to attract foreign mar-kets if they expect to win votesof local tourism identities.
Faces of the industry yester-day responded to Labor’s an-nouncement that a future ALPgovernment would add anextra $40 million for the state’stourism over four years.
The commitment includedincreasing the budget of Tour-ism and Events Queensland by$10 million a year for fouryears.
It also featured a promise totake funding out of the elector-al cycle and pour it in to events,a “focus” on attracting visitorsfrom Asia and a pledge to ap-point a senior member of Cabi-net as Tourism Minister.
The announcement addedto Wednesday’s ALP promiseto commit $100 million to pro-tect the Great Barrier Reef.
But Quicksilver managingdirector Tony Baker said heexpected more funding totourism given “improved econ-omic circumstances” of thestate in recent years.
“In light of the falling Aus-tralian dollar, I really wouldhave liked to see some moremoney poured in to interna-tional marketing and into im-
proving our aviationconnections with major Asianhubs,” he said.
He said the dropping dollarwould also help the region inolder markets like Japan, theAmericas and Europe.
“The Far North will becomemore attractive to these coun-
tries as it becomes more af-fordable, so I’d expect a
refocusing on our internation-al markets,” Mr Baker said.
Passions of Paradise man-aging director Alan Wallishbacked Mr Baker’s call.
“What Cairns needs is air-line access, less red tape and awillingness within governmentto recognise that we operate ina 24 hours, seven day a weekenvironment,” he said.
“I applaud more funding forour marketing arms, but only ifthose organisations are keptlean, focused and tech-savvy.”
Tourism Tropical NorthQueensland CEO Alex deWaal said $18.75 million wasneeded over three years for at-traction of new aviation servi-ces and a campaign to increasedirect flights to Cairns and sig-
nificantly grow Chinese visi-tation.
“The tourism industry iscommitted to providing $3.25million per year for three yearsfor this campaign and calls forboth major parties to committo matching this funding,” hesaid.
Cairns Airport CEO KevinBrown said he expected a
strong commitment to thetourism industry by whicheverparty was successful.
“This must include dedicat-ed aviation development anddestination marketing fundingto support the efforts of CairnsAirport and our tourism andbusiness partners to encourageairlines to commence newinternational routes,” he said.
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Cairns Post, Cairns QLD16 Jan 2015, by Anika Hume
General News, page 11 - 492.00 cm²Regional - circulation 18,262 (MTWTF--)
ID 361968652 PAGE 1 of 2
MAIN ATTRACTION: Guests aboard a Passions of Paradise cruise to the Great Barrier Reef off Cairns watch giant trevally feeding. Picture: CHRISTIAN MILLER
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Cairns Post, Cairns QLD16 Jan 2015, by Anika Hume
General News, page 11 - 492.00 cm²Regional - circulation 18,262 (MTWTF--)
ID 361968652 PAGE 2 of 2
Jobs blowCAIRNS has seen anotherblow to its high unemploy-
ment with the closure of Skyt-rain Airline.
The company says the lossof a government contract waspart of the reason.
Sure the market should de-termine who gets governmentcontracts as long as what isgood for the goose is good forthe gander.
Cairns has high-cost restric-ted water and the council saysresidents should considerusing dangerous dead-endcoastal aquifer water becauseof the shortage of regionalwater. But the council does notattempt to find out how muchunallocated/above full allo-cation Tinaroo Dam water theStanwell Barron Hydro isdumping in the ocean atCairns.
Meanwhile the state gov-ernment is preparing to sell/lease the Barron Hydro Cor-poration while it is being se-cretly supplied with above-fullallocation Tinaroo Dam wateroutside the Temporary Trans-fer and Permanent AllocationMarkets, which is in breach ofCOAG agreements.
The hydro water includes agenerous amount of free Envi-ronment releases and paid upIrrigaters Insurance water.
Seems the Cairns Counciljumps into bed with whicheverQueensland Governmentcomes along ? But why?
SHIRLEY OSBORNE, Dimbulah
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Tablelands Advertiser, Mareeba QLD16 Jan 2015
General News, page 4 - 84.00 cm²Regional - circulation 16,632 (--W----)
ID 361866722 PAGE 1 of 1
Skytrans factsI WOULD like to put the re-cord straight on Skytrans air-lines.
Skytrans was in trouble asfar back as 2011 and an inde-pendent audit report in 2013found material concerns withits viability.
Skytrans held a contract forthe western Queenslandroutes which was extended for12 months to give it time to re-solve its financial position.
The contract went to publictender by Translink which isIndependent of any Govern-ment influence.
The criterion for selectionincluded quality of service,price and financial viability.Skytrans did not win the ten-der.
The LNP government didnot take the contract off Sky-trans.
Skytrans’ financial prob-lems arose from rising costs,oversupply of seats and adownturn in mining reducingdemand.
Perhaps the final straw wasthe falling Australian dollarwhich meant Skytans had topay more for the planes itleased.
Skytrans pulled out of theCape routes they were nottaken off them.
Gavin King, Michael Troutand I offered all our support to
Skytrans before and after thecontact was lost.
I personally spent manyhours working with SimonWild and the Cape communi-ties trying to find a solution.
It is a tragedy the airlinefolded and the staff lost jobs.
The LNP governmentmoved in within two days andcontracted West Wing Avi-ation to ensure services werecontinued. I am not aware anypatients or passengers havebeen stranded in Cairns overthe past few weeks.
I am working to ensurethere are reliable air services tothe Cape and as many of theSkytrans people find work aspossible in this process.
It’s easy to blame the gov-ernment without knowing thefacts.
DAVID KEMPTON, Member for Cook
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Tablelands Advertiser, Mareeba QLD16 Jan 2015
General News, page 4 - 119.00 cm²Regional - circulation 16,632 (--W----)
ID 361866721 PAGE 1 of 1
GLITZ GONE, CITY A ‘BOGAN-VILLA’Superduck boss says more needs to be done for tourism
LUCY ARDERN
S U P E R D U C K g e n e r a lmanager Wayne Yurischhas a simple message for allsides of Queensland politicsbefore the election – spendmore money on tourism.
The outspoken Mr Yur-isch said yesterday his busi-ness was struggling andblamed a lack of new attrac-tions and cuts to tourismmarketing funding.
“The Coast has turnedinto bogan-villa,” he said.
“There is no glitz and
glamour here – we need tooffer tourists more.”
Mr Yurisch also has acruise ship terminal on hiselection wish list, saying itwould bring thousandsmore visitors to the GoldCoast each week.
Opposition Leader An-nastacia Palaszczuk deliver-ed on one of his demandsyesterday when she prom-ised to boost the Tourismand Events Queenslandbudget by $40 million.
The extra money wouldbe spent on destinationmarketing and on attractingmore events to the state.
The Queensland Tour-ism Industry Council wel-comed the ALP’s comm-itments to the area,particularly after the LNP
government slashed TEQfunding by $4.9 million or5 per cent last year.
QTIC chief executiveDaniel Gschwind saidspending needed to keeppace with NSW and Victor-ia if Queensland was goingto be competitive.
“The southern stateshave upped the ante,” MrGschwind said.
“The extra $10 million ayear that the ALP has prom-
ised is good, but we wouldhave liked to see more.”
Ms Palaszczuk alsopledged to appoint a seniormember of Cabinet to thepost of tourism minister ifthe ALP was elected.
Mr Gschwind said tour-ism was a big economicdriver in the state and de-served a senior seat at theCabinet table, which it hadnot hadunder the LNP.
“We want tourism tohave the prominence it de-serves,” he said.
Ms Palaszczuk said theALP would “revitalise andexpand tourism” if it was
elected into government.“Our funding commitmentwill give the tourism indus-try the stability it needs toattract new events and pro-mote Queensland as a
world-class holiday desti-nation,” she said.
The ALP’s tourism policyincluded $100 million toprotect the Great BarrierReef and the promise not tointroduce a bed tax as well.
The LNP is yet to unveilits tourism policy and minis-ter Jann Stuckey was un-willing to disclose thecontents at a news confer-ence yesterday.
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Gold Coast Bulletin, Gold Coast QLD16 Jan 2015, by Lucy Ardern
General News, page 13 - 587.00 cm²Regional - circulation 31,017 (MTWTF--)
ID 361976302 PAGE 1 of 2
Superduck is blaming a lack of new attractions and cuts to tourism marketing funding for its struggles. Picture: LUKE MARSDEN
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Gold Coast Bulletin, Gold Coast QLD16 Jan 2015, by Lucy Ardern
General News, page 13 - 587.00 cm²Regional - circulation 31,017 (MTWTF--)
ID 361976302 PAGE 2 of 2
Labor toallocate$40m fortourismA FUTURE Labor governmentwould provide the Queenslandtourism industry with an extra$40 million across four years in abid to provide certainty to theindustry and support jobs in tour-ism, Opposition Leader AnnastaciaPalaszczuk said yesterday.
Ms Palaszczuk said the Newmangovernment had let Queensland’stourism and hospitality operatorsdown by cutting more than$20 million from Tourism andEvents Queensland last year andhad failed to promote and supportQueensland as a holiday destina-tion.
“This lack of vision has seenQueensland’s market share of over-night visitors fall by 1.1 per cent inthe past year, Queensland’s marketshare of international visitors fallby a similar amount and domesticovernight visitor expenditure fall bytwo per cent.
“Key tourism areas in Queens-land such as the Brisbane, the GoldCoast and Townsville have seenholiday visitor numbers drop by upto 21 per cent under the Newmangovernment in the past year.”
Ms Palaszczuk said there was abetter way, with Labor’s plan in-cluding:� Increasing the budget of thegovernment’s marketing and events
agency, Tourism and EventsQueensland, by $10 million a yearfor four years to attract major newdrawcards, attract events to region-al Queensland and boost market-ing.� Providing four-year fundingguarantees to take funding out ofthe electoral cycle and support newand improved major events thatwill create jobs and attract visitorsto Queensland.� A focus on attracting visitorsfrom emerging tourism markets,particularly in China and the rest ofAsia.� Appoint a senior member ofCabinet as Tourism Minister.� Commit $100 million to protectthe Great Barrier Reef and thetourism it generates.� Rule out the introduction of bedtax.
“Queensland has so much tooffer, but the Newman governmenthas not played an active supportingrole,” Ms Palaszczuk said.
“In contrast a Labor governmentwill revitalise and expand tourism.
“Our funding commitment willgive the tourism industry the stabil-ity it needs to attract new eventsand promote Queensland as aworld-class holiday destination.”
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North West Star, Mount Isa QLD16 Jan 2015
General News, page 16 - 235.00 cm²Regional - circulation 2,375 (MTWTF--)
ID 362032197 PAGE 1 of 1
SHORTHAUL
Brisbane Airport grows at fastest pace in 10 years BRISBANE Airport last year re-corded its fastest internationalgrowth since 2005, with passengernumbers up 5.5 per cent to morethan 4.92 million. Airport chiefexecutive Julieanne Alroe said 18international airlines increasedfrequency or started using biggeraircraft. Average weekly flight fre-quency was up 7.7 per cent from560 to 603 with an additional
353,100 seats on offer comparedwith last year. Markets experienc-ing double-digit growth includedChina, the US, India, Taiwan andHong Kong. Domestic passengersexperienced more modest growthof 1 per cent to 17.08 million. Thisresulted in overall growth of 1.9per cent to more than 22 million.
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The Australian, Australia16 Jan 2015
Aviation, page 24 - 65.00 cm²National - circulation 116,854 (MTWTF)
ID 361928809 PAGE 1 of 1
SHORTHAUL
REGIONAL Express has furtherpostponed proposed flights toCape York communities affectedby the failure of Cairns-based
operator Skytrans after problemscoming to an agreement withlocal councils. The airline an-nounced earlier this month that itwas delaying services to Kowan-yama, Edward River, Aurukunand Bamaga until mid-March, butsaid this week the plan would notgo ahead. Rex executive WarrickLodge said the councils had toldthe carrier they were “not yetready to receive Rex’s services’’.He said the airline would continuediscussions and was open to start-
ing services once communities“have made firm decisions’’.
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The Australian, Australia16 Jan 2015
Aviation, page 24 - 38.00 cm²National - circulation 116,854 (MTWTF)
ID 361928808 PAGE 1 of 1
Helping to win friends and influence visitors
NICK DALTON
A CAMPAIGN to make thetropical north the best in cus-tomer service in Australia hashigh ambitions.
Tourism Tropical NorthQueensland has set a target oftraining 10 per cent of theCairns population – 16,000people – on its online customerservice program with TAFE.
TTNQ chief executive Alexde Waal said TTNQ was work-ing with the tourism industryand the community “to ensurewe make every visitor feel like
a highly appreciated guest”.“The online TNQ-TAFE
North Queensland customerservice training program is oneexample of TTNQ’s commit-ment to driving customer ad-vocacy through excellence incustomer service and hospital-ity,” he said.
Mr de Waal said the pro-gram was underway and fur-ther marketing would startafter the January 31 election.
He said 40 companies hadresponded and 60 people wereundertaking the course.
“There has been a mix of
hotels, caravan parks, councilsand Reef operators,” Mr de
Waal said. “We have an ambit-ious target of 10 per cent of thepopulation of Cairns.
“This program is part of aperpetual commitment tomaking our visitors feel likehighly appreciated guests.”
The program follows Cairnsbeing judged the friendliest inAustralia in Australian Travel-ler magazine’s 2014 People’sChoice Awards.
Magazine editor GeorgiaRickard said she was not at allsurprised.
“It might be a big city but ithasn’t lost its sense of com-munity. It still feels like atown,” she said.
Ms Rickard said she re-membered getting off theplane from Sydney, beinglooked in the eye and greetedwith a hearty “Good morning”.
“You don’t get that in Syd-ney,” she said.
Calypso Inn BackpackersResort manager Axel Golabeksaid providing the “ultimatehospitality” was the key tomaking visitors happy.
“Our mantra is treat every-
one here as you would if youwere welcoming them intoyour own home,” he said.
“Go above and beyond.”
He said his eight frontlinestaff would do the course.
UK backpacker Zara Red-ford, who is staying at Calypso,said she was impressed withthe customer service.
“We are having a greattime,” she said.
“Everyone is really friendly.We were going to move to an-other hostel but have decidedto stay here because the peopleare so good.”
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Cairns Post, Cairns QLD16 Jan 2015, by Nick Dalton
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FRIENDLY FACES: Cairns has been named the friendliest town in Australia, with operators like Calypso Inn Backpackers Resort duty manager Inga Dalzell (second from left) making English travellers Ella Macintosh, Robin Turner and Zara Redford feel welcome. Picture: STEWART McLEAN
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Gen Y Chinese love CairnsBig spenders name city as top long-haul destination
NICK DALTON
HIGH-SPENDING gener-ation Y Chinese travellers havechosen Cairns as their favour-ite long-haul destination.
The city was ranked thirdon a list of 10 in the Ctrip BestTourism Destination Awards2014 behind Chengdu, China’sfourth most populous city, andTaipei, the capital of nearbyTaiwan. There are 200 milliongen Y people in China. Ctrip isChina’s largest online travelagency.
Tourism Tropical NorthQueensland chief executiveAlex de Waal said the rankingwas “extraordinary”.
According to Tourism andEvents Queensland the awardsare the only user-voted tour-ism awards in mainland China.
“It is the fifth year this year(2014) of the awards with 3.5million online users participa-ting in the voting. The awardsselection is based on the travelproduct bookings fromCtrip.com,” a spokeswomansaid.
She said there were onlythree international destina-tions (Cairns, Tokyo and Tai-pei) in the top 10 most
favoured destinations for thosewho were born in the 1980s.
“Cairns is the only out-bound long-haul destination.”
Mr de Waal said it gave fur-ther weight to TTNQ’s push tomake Cairns a one-stop desti-nation for Chinese travellers.
“This is excellent confir-mation of the significantawareness and interest Chi-nese have to experience thewonders of Cairns and theGreat Barrier Reef,” he said.
“The 35-plus age group is aprime lucrative target forTropical North Queenslandthat exists in China.
“To be recognised as theonly medium/long-haul desti-nation and third overall for thissegment is extraordinary andreinforces the importance ofTTNQ’s focus on positioningCairns and GBR as a one-stopAustralian vacation desti-nation.”
Cairns Airport chief execu-tive Kevin Brown said the air-port always believed the regionwas “high on the aspirationallist for Chinese travellers”.
“It certainly builds the casefor year-round direct flightsfrom mainland China,” he said.
Mr Brown said China East-
ern resumed its direct three-per-week service betweenShanghai and Cairns in earlyDecember, moving to dailynext month.
Over the Chinese New Year
China Southern will operatefive charters from Guangzhouand one from Shenzhen, andCathay Pacific, which operatesa regular service betweenHong Kong and Cairns, will fly
an extra Chinese New Yearcharter from Beijing via HongKong.
Mr Brown said direct flightsfrom the secondary Chinesecity of Wuhan were on the
cards. Cairns and District Chi-nese Association vice-presi-dent Nathan Lee Long said theaward was “excellent” andboded well for Chinese NewYear festivities next month.
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LONG-HAUL FAVOURITE: Jing Chen from Golden Holidays Travel talks to Chinese customers about places to go in Cairns. The city ranked as the third-favourite destination behind Chengdu and Taipei for generation Y Chinese tourists. Picture: VERONICA SAGREDO
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