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96 CHAPTER IV HUMAN RESOURCE MANAGEMENT POLICIES IN COOPERATIVE BANKS OF HARYANA In the present chapter, an endeavour has been made to discuss the Human Resource Management (HRM) policies being followed by cooperative banks in the state of Haryana with special emphasis on recruitment, training, transfer, promotion, salary management, employees‟ welfare, and performance appraisal system of employees. The common cadre rules of the Haryana State Cooperative Apex Bank Ltd. (HARCO Bank) and Central Cooperative Banks (CCBs) have been taken into consideration for the purpose of study. 4.1 HRM POLICIES OF COOPERATIVE BANKS IN HARYANA The HRM policies of cooperative banks in Haryana have been a part of the common cadre rules of these banks. These rules have been designed and framed by the Registrar, Cooperative Societies (RCS) of Cooperation Department of Haryana. HARCO Bank and CCBs follow separate staff service (common cadre) rules for managing its human resources. These rules are as under: 1) The Haryana State Central Cooperative Bank Staff Service (Common Cadre) Rules 1975. 2) The Haryana State Cooperative Apex Bank‟s Staff Service (Common Cadre) Rules 1988. These rules have been amended time to time by the RCS. In this chapter, only the amended rules have been taken for a discussion. 4.2 RECRUITMENT POLICY OF HARCO BANK AND CCBs IN HARYANA The success of an organization mainly depends upon highly skilled and talented human resources. Thus, procurement of efficient

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Page 1: 14_chapter 4.pdf

96

CHAPTER – IV

HUMAN RESOURCE MANAGEMENT

POLICIES IN COOPERATIVE BANKS OF

HARYANA

In the present chapter, an endeavour has been made to discuss

the Human Resource Management (HRM) policies being followed by

cooperative banks in the state of Haryana with special emphasis on

recruitment, training, transfer, promotion, salary management,

employees‟ welfare, and performance appraisal system of employees.

The common cadre rules of the Haryana State Cooperative Apex Bank

Ltd. (HARCO Bank) and Central Cooperative Banks (CCBs) have been

taken into consideration for the purpose of study.

4.1 HRM POLICIES OF COOPERATIVE BANKS IN

HARYANA

The HRM policies of cooperative banks in Haryana have been a

part of the common cadre rules of these banks. These rules have been

designed and framed by the Registrar, Cooperative Societies (RCS) of

Cooperation Department of Haryana. HARCO Bank and CCBs follow

separate staff service (common cadre) rules for managing its human

resources. These rules are as under:

1) The Haryana State Central Cooperative Bank Staff Service

(Common Cadre) Rules 1975.

2) The Haryana State Cooperative Apex Bank‟s Staff Service

(Common Cadre) Rules 1988.

These rules have been amended time to time by the RCS. In this

chapter, only the amended rules have been taken for a discussion.

4.2 RECRUITMENT POLICY OF HARCO BANK AND

CCBs IN HARYANA

The success of an organization mainly depends upon highly

skilled and talented human resources. Thus, procurement of efficient

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people is the first and prime function of HRM, which is known as

recruitment. It includes the process of identification of applications for

the required jobs in the organization. It is a positive measure which

stimulates competent people to apply for the job with an increased

hiring ratio. So, it is a process of generating a large pool of

applications for specific positions through different sources from

where vacant posts can be filled by selecting qualified candidates. In

general, recruitment process ends with the receipt of applications, but

in practice, its activities extend to the screening of applications so that

non-qualified candidates can be eliminated.

As far as recruitment policy of HARCO Bank and CCBs in

Haryana is concerned, it is discussed as under:

4.2.1 Manpower Planning in Cooperative Banks

Generally, manpower planning in cooperative banks is done by

Board of Directors (BODs). It determines the total staff strength of the

bank, and then sends it for the approval of RCS. After the approval,

the process of appointments starts. It was found that staff strength of

HARCO Bank was 592 in the year 2002-03 which declined to 450 in

the year 2011-12. Similarly, the staff strength of the CCBs had also

declined from 4746 in the year 2002-03 to 3437 in the year 2011-12,

indicating the downward trend of recruitment of staff in cooperative

banks.

[[[

4.2.2 Appointing Authority

The board of directors is the appointing authority for all

categories of posts in these banks. It may also constitute a Staff Sub-

Committee for making appointments. In case of CCBs, the board may

delegate all or some of its powers to the administrative committee and

manager for making appointments in the respective CCB.

Generally, two modes of recruitment are used in cooperative

banks, one is direct recruitment and other is internal recruitment.

Both these methods are effectively used by the HARCO Bank and

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CCBs. So, appointments in these banks are made in the following

manners:

Appointment by direct recruitment, and

Appointment by promotion (Internal Recruitment).

4.2.3 Appointment by Direct Recruitment

Direct recruitment is an effective method of recruiting

employees by inviting fresh applications through newspaper

advertisement and using employment exchanges, campus placements.

In cooperative banks, after the approval of different posts by RCS, all

the direct appointments are made after proper advertisement in

atleast one of the leading newspapers in Hindi and English

mentioning the required qualifications, grade of pay and other

particulars of posts. In CCBs, direct recruitment can be made by

obtaining names through employment exchange also. Reservation for

reserved categories i.e., scheduled castes and tribes, backward

classes, ex-serviceman etc. is provided in the direct recruitment as per

government instructions applicable to Haryana government employees

issued from time to time. Appointment by direct recruitment in

HARCO Bank is specified in common cadre rules as per which various

posts of different categories can be filled through direct recruitment in

the ratios shown in Table 4.1.

Table 4.1

Ratio for Appointment of Employees by Direct Recruitment in HARCO Bank

Category Percentage for Direct Recruitment Assistant Manager 33.33

Farm-Guidance Officer 100.00 Jr. Accountant /Stenographer 33.33

Clerk 90.00 Steno-typist 100.00

P.B.X. operator / Librarian 100.00 Record Keeper 90.00

Driver 100.00 Peon/Chowkidar 100.00

Sweeper/Gardener/Gunman 100.00 Source: The Haryana State Cooperative Apex Bank’s Staff Service (Common Cadre

Rules 1988)

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The table clearly indicates that there was 100.00 per cent direct

recruitment for the posts of farm-guidance officers, steno-typists, PBX

operators/Librarians, drivers, peons/chowkidars, sweepers, gunmen,

and gardeners followed by record keepers and clerks (90.00 per cent

each). However, there is only 33.33 per cent direct recruitment for the

posts of assistant managers and junior accountants/steno-graphers.

Presently, the post of farm-guidance officer does not exist in the cadre.

However, in CCBs, appointments for various posts of different

categories can be made through direct recruitment in ratios shown in

Table 4.2.

Table 4.2

Ratio for Appointment of Employees through Direct Recruitment in CCBs

Category Percentage for Direct Recruitment

Senior Accountant 25.00

Junior Accountant 25.00

Clerk 85.00*

Secretary of the society 100.00

Source: The Haryana State Central Cooperative Bank’s Staff Service (Common Cadre)

Rules 1975(*Common Cadre 3rd Amendment, 2006)

Table 4.2 reveals that there was 100 per cent direct recruitment

for the posts of secretaries in the societies, followed by clerks (85.00

per cent), and senior and junior accountants (25.00 per cent each).

Since the year 2000, no fresh recruitment through direct method has

been done in CCBs. It was also found that direct recruitment for the

posts of clerks has been increased to 85.00 per cent in the year 2006

from 75.00 per cent in the year 2000.

4.3 APPOINTMENT BY PROMOTION

Other way of appointment is the recruitment through

promotions known as internal recruitment. Promotion is the process

of upgrading an employee from lower cadre to higher cadre. In other

words, it refers to the upward movement of an employee from one job

to another higher one, with increase in salary, status and

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responsibilities. It may be temporary or permanent depending

upon needs of the organization. It has an inbuilt motivational

value as it elevates the authority, power and status of an employee

within the organization. A good HR policy should fill vacancies of

higher cadre through promotions, because such promotions provide

an inducement and motivation to the employees and also remove

feelings of stagnation and frustration. For this purpose, organization

usually maintains a portfolio of manpower with promotional

eligibilities, but indentifying people for promotion is not an easy job.

There should be sound promotion policy which can provide equal

opportunities to all employees irrespective of their background. It

should be impartial and fair. The basis of promotion must be clearly

specified and made known to the employees. Promotion can be made

on the following bases:

Seniority, i.e., length of service,

Merit, i.e., performance,

Education and technical qualification, and

Potential for better performance, etc.

4.3.1 Promotion Policy of HARCO Bank and CCBs in Haryana

As per the promotion policy of HARCO Bank and CCBs, the

appointment by promotion to the post under a category is made from

eligible employees working in the lower category. The appointing

authority is guided by service record, qualifications both academic &

professional and seniority of the employees in category for promotion.

1. Fixation of Seniority in case of Promotion in HARCO Bank

Seniority of employees is determined from the date of joining in

a category of post as a regular employee subject to the following

conditions:

If the appointment is made under direct recruitment, then their

seniority is determined according to the merit list

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i) prepared by the appointing authority at the time of selection of

employees.

ii) If the date of joining of two or more employees in a category of

service through direct recruitment and promotion is the same,

the latter shall be senior to the former.

iii) The inter-se-seniority is determined according to age, older

being senior.

iv) The final seniority list of each category of staff is issued by

managing director.

2. Integrated Seniority List

An integrated seniority list of all the senior accountants of CCBs

and accountants of HARCO Bank is prepared. The persons fulfilling

the minimum qualifications fixed for promotion are considered for

promotion on the basis of integrated seniority-cum-merit.

3. Fixation of Seniority in case of Promotion in CCBs

The competent authority has the right to relax qualifications for

promotion to higher category in deserving cases with the permission of

the RCS. The Inter-se-seniority is determined according to age; older

being senior, and if, in the case of such employees the date of birth of

two or more employees is the same, and then decision of the

appointing authority shall be final.

In promotional cases, the seniority for the employees who are

already in regular service of the bank on the date, on which, these

rules come into force, is determined according to the date of joining in

the category of post. In case, two or more employees join on the same

date, their seniority shall be determined as follows:

1) If the appointment is made under direct recruitment, then

seniority is determined according to the merit list as provided by

the appointing authority.

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2) If the date of joining of two or more employees in the category of

service through direct recruitment or promotion is the same, the

latter shall be senior to the former.

3) If two or more employees are promoted in the same

category/cadre on the same date, the seniority shall remain in

same order as in the lower category.

As far as, the promotions in the cooperative banks is concerned,

it is an important HRM function to fill the top level posts as well as

middle and lower cadre from the internal capable and eligible

employees of these banks. Further, it helps the banks to boost up the

morale of the employees by providing them with higher posts and

improving their standard of living.

Appointment to various posts of different categories can be

made through promotion in the ratios as shown in Table 4.3.

Table 4.3

Ratio of Appointments through Promotion in HARCO Bank

Category Percentage for Promotion

General Manager 100.00

Deputy General Manager 100.00

Assistant General Manager 100.00

Manager 100.00

Assistant Manager/Development Officer 66.67

Sr. Accountant 100.00

Jr. Accountant/Stenographer 66.67

Clerk 10.00

Record Keeper 10.00

Head Gunman 100.00

Source: The Haryana State Co-operative Apex Bank’s Staff Service (Common Cadre)

Rules 1988

Table 4.3 clearly reveals that all the posts of general managers,

deputy general managers, assistant general managers, managers,

senior accountants and head gunmen can be filled through

promotion. Further, post of assistant managers/development officers

and junior accountants and stenographers (66.67 per cent each)

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followed by clerks and record keeper (10.00 per cent each) can also be

filled through promotion. Now the post of the assistant general

manager was removed from the cadre.

CCBs follow separate cadre as compared to HARCO Bank, for

the filling the posts through promotion. The appointment to various

posts of different categories through promotion in CCBs can be made

in the following ratios shown in Table 4.4.

Table 4.4

Appointment by Promotion in Central Cooperative Banks in Haryana

Category Percentage for Promotion

Senior Accountant 75

Junior Accountant 75

Clerk 15* from Daftri/Peons/Driver/gunman

Daftri 100

Source: The Haryana State Central Co-operative Bank’s Staff Service (Common Cadre)

Rules 1975 (*Common Cadre 3rd Amendment rule 2006)

The above table indicates that all posts of daftris and 75.00 per

cent posts of senior and junior accountants followed by clerks (15.00

per cent) out of daftris, peons, drivers and gunmen, who qualified the

matriculation examination with five years experience at the job, can

also be filled through promotion.

4.4 QUALIFICATIONS FOR FILLING THE POSTS IN

COOPERTIVE BANKS

Qualifications of an employee are necessary for filling the

particular job, is a part of job specification. Job specification provides

detailed information and essential qualifications, skill and experience

required to fill the job in cooperative banks. As, discussed earlier, that

recruitment in cooperative banks was done by direct method and

through promotions. Qualifications for filling the required posts are

covered in the common cadre rules as shown in the Table 4.5.

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Table 4.5

Qualifications of Employees for Direct Recruitment /Promotion To The Service

in Common Cadre (HARCO Bank)

Sr.

No.

Name of the post Qualification

1. General Manager (G.M.) Promotion out of the category of Deputy

General

Graduate or Certified Associate of Indian Institute

of Banking (CAIIB)

Training from C.T.C Pune or any other Regional Co-

operative Training College.

At least five years experience as Deputy General

Manager of Apex Bank.

2. Deputy General Manager

(D.G.M.)

Promotion out of the category of Assistant

General Manager

Graduate or CAIIB

At least 10 years experience in Apex Bank/CCB as

Assistant General Manager.

3. Manager Promotion out of the category Assistant

Manager/ Development officer and Farm

guidance officer

At least a graduate or CAIIB

5 years experience as Assistant

Manager/Development officer

4. Assistant Manager (A.M.)/

Development officer (D.O)

Direct recruitment

Graduate in Arts or Commerce or any other

discipline

Or

Post graduate in Arts or Commerce or Business

Administration or LL.B or Chartered Accountant

with at least 50% marks at graduate and post

graduate/law level.

Promotion (out of Accountant Apex Bank),

Senior Accountants of CCBs.

At least a graduate

5 years experience as accountant Apex Bank or

senior accountant of CCB with at least 10 years

service in bank

4(a) Farm Guidance officer Direct Recruitment

B.Sc. (Agriculture Honors) 1st Class in any

discipline of Agricultural Education including

Agricultural Economics. Candidates with

experience of banking or cooperation agriculture

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105

extension shall get preference.

5. Accountant Direct Recruitment

At least a 2nd class graduate or postgraduate

preferably in commerce and economics.

Preference will be given to person having experience

in bank.

Promotion out the category of Junior

Accountant

At least a matriculate

3 years experience as Junior Accountant

/Stenographer

6. Junior Accountant/

stenographer

Direct recruitment

Graduate in Arts or Commerce or Law with at least

50% marks in aggregate. Preference to be given to

candidate with H.D.C.

Stenographer -Graduates in Arts and Commerce

with English shorthand speed of 100 w.p.m and

English type speed 40 w.p.m.

5 years experience as clerk or Steno-Typist.

Promotion

At least a matriculate

Three year experience as a clerk or steno typist.

7(a) Clerk/Cashier Direct recruitment

At least a graduate, preference to be given to

persons with higher diploma in cooperation (9

months)

Promotion

At least a matriculate

At least 3 years experience as a record keeper.

7(b). Steno-Typist Direct recruitment

At least a graduate

Shorthand speed in English 80 w.p.m. Type speed

in English 40 w.p.m.

8. Librarian Direct recruitment

Graduation

Diploma in Library Science from a recognized

University.

9. P.B.X. operator Direct recruitment

Graduation

Having basic training of P.B.X. and 6 months

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experience of operating private branch exchange.

10. Record Keeper Direct Recruitment

Matriculation

Promotion

Matriculation

5 years experience as peon/chowkidar, gunman,

sweeper and gardener.

11. Driver Direct recruitment

At least middle class pass

License holder for heavy/light vehicles.

12. Peon Direct recruitment

At least middle class pass

13. Head Gunman Promotion out of the category of Gunman.

13(a). Gunman Direct recruitment

At least middle class pass

At least 5 years experience in army, knowledge of

gun handling

14. Sweeper Direct recruitment

Well conversant with the job.

15. Gardner Direct recruitment

Well conversant with the job.

Source: The Haryana State Co-operative Apex Bank’s Staff Service (Common Cadre)

Rules 1988

It can be concluded from the table that HARCO Bank uses clear

and concise information as a job specification by mentioning the

required qualification and experience and skill for filling the posts.

As the HARCO Bank uses a job specification for filling posts, the

same policy is also followed by the CCBs. Job specification for the

various posts in the CCBs is discussed in the common cadre rules of

these banks. It defines the qualifications and experience of the

employees for the direct recruitment and promotions, which is

discussed in Table 4.6.

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Table 4.6

Qualifications of Employees for Direct Recruitment /Promotion to the service

in Common Cadre (CCBs)

Sr.

No.

Name of the post Qualification

1 Senior Accountant Direct recruitment

At least 2nd class graduates or post graduate

preferable in Commerce and Economics.

Preference will be given to person having

experience in a bank.

Promotion out of the category of junior

accountant

At least a matriculates

At least 3 years experience as junior

accountant or in case of an Executive Officer

at least 3 years experience is must.

2 Junior

Accountants/Stenographer/

Executive officers

Direct Recruitment

B.com/B.A with Economics

B.Sc. /B.A with math as one of the subject.

Preference will be given to person having

experience in a bank.

3 Clerk/ Selection Grade

Secretary

Direct recruitment

At least a graduate.

Promotion

At least a matriculate.

Three years experience as record

keeper/daftri/secretary.

4. Secretary of Society Direct Recruitment

At least a matriculate

5 Driver Middle pass

License holder of lorry/light vehicle

Preference to ex-servicemen

6 Daftri Promotion

From peons by selection.

7 Gunman At least 5 years service in army

8 Peon At least middle pass

9. Sweeper Nil

Source: The Haryana State Central Co-operative Bank’s Staff Service (Common Cadre)

Rules1975

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The above table shows that for filling the posts of senior

accountants and junior accountants through direct recruitment, the

candidate should have passed at least graduation and employees with

the experience in the bank should always be given preference, but the

employees under the promotion for the senior accountant should be at

least matriculates with 3 years experience as a junior accountant.

Minimum qualification for the post of clerks for the direct recruitment

is also graduation, but employees under the promotion scheme should

be atleast matriculates. For the lower level posts middle pass is the

essential qualification except the post of sweeper.

4.5 TRAINING POLICY OF HARCO BANK AND CCBs

Every organization needs to have well-trained people to perform

the work. In order to improve job performance, raise productivity,

enhance innovation, improve quality services and meet intensive level

of competition, it is necessary to boost up the skill level, versatility,

and adaptability of people employed. All these factors impel an

organization to establish an effective training mechanism. The training

programmes organized for the employees should contain a basic

objective to establish a rapport between HR and their job.

In cooperative banks, any member of the staff is required to

undergo general or special and refresher course training in any

institution as may be prescribed by the registrar or manager of the

bank. An employee deputed for training to any of the cooperative

institution, executes a bond and agreement in the form of undertaking

to serve the bank at least for a period of 3 years from the successful

completion of training, failing to which he is liable to pay expenses of

training incurred by the institution on his/her training.

Any employee, who fails to complete the training successfully or

pass the prescribed examination, shall do the training again or take

the examination as per rules of training institution at his own

expense. As per the cadre of HARCO Bank, during the period of

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training the newly recruited employee will be paid stipend as shown in

Table 4.7.

Table 4.7

Stipend Paid to New Employee during Training

Category Stipend Revised w.e.f. 09-06-2009

Clerk Rs. 1000 /- per month Rs. 5000 /- per month

Jr. Accountant Rs.1200 /- per month Rs.5450 /- per month

Assistant Manager Rs. 1500/- Per month Rs. 7450/- Per month

Source: The Haryana State Cooperative Apex Bank’s Staff Service (Common Cadre)

Rules 1988 (Revised 2009)

As the above table shows that higher the posts of the employees,

more stipend is paid to them. The stipend is paid by the Staff Training

College (STC). The table clearly indicates that Rs. 1500 per month was

paid to the assistant managers, which increased to Rs. 5000 per

month from the year 2009. Similarly, the stipend of junior

accountants also increased to Rs. 5450 from Rs. 1200 per month.

Stipend for the Assistant manager also increased to Rs. 7450 per

month.

4.5.1 Methodology used for Training at STC

Methodology adopted by faculty at STC is a class room teaching

and group discussions with trainees. Besides this, senior existing/

retired officers of NABARD/Commercial and Cooperative department

are invited as guest faculty. The objective of these training

programmes is to equip the employees with latest developments in

banking. Moreover, the concept of HRD orientation has also been

introduced from the year 2008-09 for the trainees.

4.5.2 Training Assessment

The need of training is assessed by the faculty members of STC

by visiting CCBs. Accordingly; they design course contents for

trainees. The calendar of courses for the training programme to be

conducted in the ensuring year, are designed and prepared in the

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month of February/March of every year after the approval of the

standing committee of the college. Thereafter, the calendar of courses

is circulated amongst the HARCO Bank and CCBs for identification of

employees who need training.

Assessment of Training Needs

The institute assesses the training needs of the staff in the

following ways:

1. Anticipation of Latest Development

Latest development in economics and banking sector i.e., capital

adequacy norms, asset liability management, prudential norms, and

recommendation of the various committees; are considered as

important areas for imparting training to the trainees.

2. Demand from CCBs

Various CCBs, on different occasions approach the institute to

provide training to their staff in specific areas. On the request of those

banks; the institute conducts field programmes as per the

convenience of the client banks.

3. Policy Matter of Management

The institute keeps in touch with the policy decisions of the RBI,

NABARD, Central and State government, RCS and Apex bank

management. The institute develops and organizes training

programmes for effective implementation of these decisions.

4. Visit of Faculty Members

Faculty members of STC frequently visit cooperative banks at

different intervals to study operational problems of these banks and to

indentify the training needs of the staff.

5. Audit Reports and Inspection Reports

These reports also provide useful indication for the training

needs in these banks. STC continuously studies these reports to find

out the procedural gaps and problems of the cooperative banks.

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4.5.3 Course Design for Training Programmes

The training programmes are designed by conducting a critical

analysis of training needs of bank staff. The training programme along

with detailed course contents prepared by core faculty are examined

in a syllabus committee (core faculty including guest faculty) meeting.

In this meeting, the members of faculty give their suggestions to refine

the programme. Training programmes developed by the faculty are

discussed in the Standing Training Advisory Committee for approval.

While designing the course; views of experts in the related fields are

also taken. The managers of client banks are also consulted before

finalizing the course. The policy matters of banks are also kept in

mind during this exercise so that training efforts do not go wasted.

Various training programmes for the various categories of

employees are shown in the Table 4.8.

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Table 4.8

Training programmes calendar of Staff Training College for the year 2012-13

Course contents Level of participants Duration

Orientation of programme on profit planning and business development Prabhandaks of PACS 1 week

Orientation programme on governance and business development C.E.Os/ G.Ms /D.Os /A.Ms/Managers of CCBs/ SCB 3 days

Orientation programme on credit management Sr. /Jr. accountants /Branch managers of SCB/CCBs 1 week

Orientation programme on governance and business development Clerks/Cashiers/typists of SCB/CCBs 1 week

Orientation programme on risk management and investment Branch managers of SCB/CCBs 1 week

Orientation programme on customer service and latest banking techniques A.Ms./Sr. accountants of SCB/CCBs

Clerks/Cashiers/ typists of SCB/CCBs

1 week

Programme on credit deposit and service activities and cooperative laws Secretaries of CCBs 2 weeks

Orientation programme on arbitration and execution, recovery and managing

slippage

Dealing hands in Execution Cell of CCBs/Sr.

accountants of SCB

3 days

Orientation programme on credit appraisal, project lending, profile and recovery

Clerks of SCB/CCBs 3 days

Orientation programme on internal control system, audit and inspection A.Ms/Sr./Jr. accountants of SCB/CCBs Clerks of the Inspection Cell of SCB/CCBs

1 week

Orientation programme for business development A.Ms/Br. managers of SCB/CCBs 1week

Orientation programme on general banking Clerks/Cashiers/typists of SCB/CCBs/PACSs 2 weeks

Basic course on computer application Clerks/Prabhandaks of PACS 2 weeks

Orientation programme on HRM and Right to information (RT.I) Act 2005 C.E.Os /G.Ms of CCBs/Managers of SCB 3 days

Orientation programme on Management Information System (MIS), Sarfesi act,

best practices and recovery

D.Os./A.Ms. of SCB/CCBs 3 days

Orientation programme on sensitization and awareness Managing Committee of PACSs 3 days

Orientation programme on common accounting system and business

diversification

Salesmen of PACSs 1 week

Orientation programme on establishment matters–enquiry charge sheet and

examination of file etc.

Establishment officers of SCB/CCBs 3 days

Orientation programme on HRM Jr. accountants/clerks/cashiers/typists of SCB/CCBs 3 days

Orientation programme on credit appraisal on non-farm sector activities Dealing hands of NFF and officers of SCB//CCBs 3 days

Orientation programme on credit appraisal on farm sector activities Incharge of planning and development section of

SCB/CCBs

3days

Source: Report of STC 2012

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It can be concluded from above table that bank organized

various training and orientation courses for the top level employees as

well as for the clerks and secretary of the CCBs, But it was found that

in both the banks, there is no policy for training of sub staff

employees, like record keeper, daftri etc. They were given only

motivation and counseling.

4.6 TRANSFER POLICY OF HARCO BANK AND CCBs

A transfer refers to lateral movement of employee of same grade,

from one job to another. According to Flippo “A transfer is a change in

the job (accompanied by the change in the place of the job) of an

employee without the change in responsibilities and remuneration.

Transfer is usually done for placing right employee at right job.

Personal interest of an employee is also considered before putting

them on a particular job. So, transfer is usually executed for

motivating the workforce and to improve the competency of

organization. Transfer may be perceived negatively as well as

positively by the employees. Therefore, a good transfer policy is a must

to retain competent and talented manpower within the organization to

meet organizational requirements and satisfy the needs of the

employees with better utilization of them.

In HARCO Bank, the managing director is the competent

authority to transfer any employee of common cadre from HARCO

Bank to CCBs and vice-versa, but in CCBs, The manager of the bank

is the competent authority to transfer any person in the service within

the jurisdiction of the bank. The employee transferred from one

station to the other, is entitled to get Travelling Allowance (T.A) as per

T.A. rules of government but no T.A. will be paid for joining service at

the place of positing in new direct appointment of bank.

As per the cadre of HARCO Bank, on the transfer of an

employee from one bank to another, the transfer T.A. and joining time

salary is paid by the bank, to which the employee has been

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transferred. The general manager and deputy general manager of the

HARCO Bank can never be transferred from the head office, while

other employees like assistant manager and development officer can

be transferred to the CCBs and accountants, junior accountants,

clerks and other sub-staff employees can be transferred to the head

office and branches of the HARCO Bank at Chandigarh and

Panchkula.

In CCBs, an apprentice secretary is not transferred and is

required to serve the society for which he has been recruited until he

becomes eligible to be absorbed as a regular secretary. As per the

common cadre, employees of the CCBs can be transferred within the

district jurisdiction.

4.7 PERFORMANCE APPRAISAL POLICY OF HARCO

BANK AND CCBs

Improvement in productivity is the major concern for every

organization whether employee are achieving its goals or not. For this

purpose, there is need of systematic assessment of employee, known

as a performance appraisal system. A good appraisal system serves an

organization to identify the training needs of the employees, helps in

determining promotional opportunity, transfer by improving

productivity and job performance. It reduces grievances of employees

and acts as a feedback mechanism.

In case of staff working in HARCO Bank and CCBs, remarks in

the character rolls shall be recorded annually in the month of July, or

immediately after if any special good work or any serious lapse is

noticed by the authorities. Generally, Annual Confidential Report

(ACR) is used as performance appraisal techniques in the institution,

and these reports are prepared in writing and kept confidential.

Under the performance appraisal policy of the bank, an annual

character rolls and confidential reports shall be recorded in the

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performa prescribed by the manager. This record is kept confidential

and remains in the custody of the manager. All reports are kept in

written form and deposited with the manager within 3 months of the

close of the cooperative year.

In case of employee of HARCO Bank, whenever any adverse

remarks is recorded in the character rolls of an employee, the entire

remarks including the adverse portion is communicated to the

employee concerned within 6 months of the recording of the remarks.

The employee concerned on receiving the copy of the adverse remarks

has right to represent against it within six months. Such a

representation can be disposed off.

But in CCBs, In case the adverse remarks are recorded in

respect of any employee, it is communicated to the concerned

employee within a period of six months following the cooperative year

to which the report relates. An appeal against adverse remarks can be

made within 30 days from the receipt of such communication. The

appeal is considered by the appointing authority for decision whose

decision will be final and binding. For measuring the performance of

the employees in the cooperative bank, followings proforma of ACR are

used in the HARCO Bank and CCBs.

Proforma 1

Annual Confidential Report (HARCO BANK)

Period covered from 1st July_______ to 30th June________________

Name of the employee : ___________________________

Designation : ___________________________

Name of the Section/CCB : ___________________________

Name with designation of : ___________________________

REPORTING OFFICERS

1. First Reporting officer : ___________________________

2. Second and Final Reporting : ___________________________

Officer

1. Attendance : ___________________________

2. Devotion to duty : ___________________________

3. Efficiency : ___________________________

4. Intelligence : ___________________________

5. Loyalty to institution : ___________________________

6. Personality : ___________________________

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7. Integrity : ___________________________

8. Secrecy in respect of bank‟s affairs : ___________________________

9. Courtesy to customers : ___________________________

10. Coordination with other functionaries: ___________________________

11. Behavior towards superiors : ___________________________

12. Knowledge of acts/ rules, bye laws etc: ___________________________

13. Whether the official/officer remained

present or not at Head quarter during

the holidays and after office hours : ___________________________

14. Attitude of the officer/official

towards other castes : ___________________________

15. General remarks : ___________________________

16. Overall assessment : ___________________________

Outstanding /Very good/ Good/Average/Below Average

Signature of the 1st Reporting Officer

(Dated_______________________)

Signature of the 2nd & Final Reporting officer

(Dated_______________________)

Proforma 2

ASSESSMENT OF WORK OF THE BRANCH MANAGER

1. Name of the Branch Manager _____________________________________ 2. Name of the Branch _____________________________________

3. Date of Appointment in Branch _____________________________________

4. Deposits Targets Achievements

______________________ ________________________

Last year This Year Last Year This Year

5. Advances of Loan Targets Achievements

______________________ ________________________

Last year This Year Last Year

This Year

A) S.T. Agri

B) M.T. Agri

C) Non Agri Loan

D) Consumption Loan

E) Others

ASSESSMENT

6. Membership: (Coverage of families)

Total No. of Families Coverage in the Targets

In the Circle beginning of year

__________________ _______________ _______________

Coverage at the date of year Percentage of covered families

________________________ __________________________

7. Whether the compliance of Audit

inspection notes has been submitted

to the concerned quarters

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8. Confirmation of loan A/Cs Total no. of No. of Accounts

Accounts confirmed

___________ _______________

9. Pass Books Total no. of members No. of members to

whom pass books issued ___________________ _____________________

10. No. of times the cash in hand

exceeded the limit

11. Cases of embezzlement in the No. _________ Amount ________ Society during the year, if any

12. Agri- Input

i). Value of Fertilizer sold Last year_________ This year_________

ii). Value of Consumer Last year_________ This year_________

by the society

13. Whether the M.C.L of the

Society was got sanctioned

in time from the bank.

Proforma 3

Annual Confidential Report (Central Cooperative Bank)

Shri ___________________________S/O ________________________________ Designation__________________ Place of posting ______________________

Branch/PACS for the period from 1st day of April _____________

Name and Designation of

Reporting Officers ________________________________________________

1. Attendance : ___________________________ 2. Devotion to duty : ___________________________

3. Efficiency : ___________________________

4. Intelligence : ___________________________

5. Loyalty to institution : ___________________________

6. Personality : ___________________________

7. Secrecy in respect of bank affairs : __________________________ 8. Courtesy : ___________________________

9. Behavior towards superiors : ___________________________

10. Knowledge of Acts/ rules & bye laws : ___________________________

11. General remarks : __________________________

12. Attitude of the officer/official towards other castes & community : ___________________________

13. Overall assessment i.e. : ___________________________

(Excellent/Very good/Good/Average/Below Average)

NOTE:-Indicate the performance against each item using only Excellent/Very

good/Good/Average/Below Average except in case of general remarks

SIGNATURE OF REPORTING OFFICER

Signature of 2nd reporting officer _________________________________

Signature of final accepting officer _________________________________

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Proforma 4

REVISED ASSESSEMENT PROFORMA IN RESPECT OF CHIEF EXECUTIVE

OFFICER OF CENTRAL COOPERATIVE BANK IN THE STATE OF HARYANA

1. Name : _________________________________________

2. Name of CCB _________________________________________

DEPOSIT POSITION

Deposits as on : 31.03. ______

Targets Achievements

______________________ ______________________

Last year This Year Last Year This Year

a). Whether the target has been

achieved? if so, percentage of

achievement. ___________________________________

ADVANCEMENT OF LOAN

Last year This year Percentage

a) S.T. Agri

b) M.T. Agri

c) Non Agri Loan d) Consumption Loan

e) Others

i) Whether target of loaning has been

achieved ? if not, reasons thereof ______________________________

ii) Whether the loaning has been adequate

in the area of operations of the bank ______________________________

iii) Whether any major project has been

financed under NFF schemes or not? _________________________

if yes, give details No. of cases Amount

iv) Whether funds of centrally sponsored scheme have been utilized fully and

refinance thereof have been taken from

NABARD, if not reasons thereof? _________________________

v) Whether there is any difficulty in

repayment of refinance? _________________________

vi) Utilization of NABARD/SCB limits of

various types of loan have been availed fully or not? _________________

Limits sanctioned Limit availed

(Maximum outstanding

during the year)

_______________ ____________________

a) S.T.Agri (SAO)

b) M.T.Agri

c) Others

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RECOVERY POSITION

i) Whether recovery targets have been

achieved? if not, reasons thereof _________________________

(A) Kharif recovery

Types of loan

Demand Recovery Percentage of recovery

Recovery of percentage last year’s corresponding period

Overdue as on 30.6.___

Current Total Out of overdue

Out of current demand

Total

S.T. Agri.

S.T. Non- Agri.

M.T. Agri.

M.T. Non Agri.

Others

(B) Rabi Recovery Types of loan

Demand Recovery Percentage of recovery

Recovery of percentage last year’s corresponding period

Overdue

as on 28.2. ___

Current Total Out of

overdue

Out of

current demand

Total

S.T. Agri.

S.T. Non- Agri.

M.T. Agri.

M.T. Non Agri.

Others

(C) ANNUAL RECOVERY (30.6._____)

Total Demand Recovery Percentage

Last Current Last Current Last Current

Year Year Year Year Year Year

a) Current

b) Overdue

(D) PERCENTAGE OF NON PERFORMING ASSESTS

Last year This year

BANKING/GENERAL

i) Whether SLR maintained regularly?

if not, no. of defaults in maintaining SLR _________________________

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ii) Whether CRR maintained regularly?

if not, no. of defaults in maintaining CRR _________________________

iii) Whether statutory returns sent to the

RBI/NABARD/HARCO bank &other

concerned quarters in time. If not,

reasons, thereof? _________________________

a) Duration

b) Number _________________________

iv) Whether the NABARD Inspection Report

compliance has been made and submitted

to RBI/NABARD/Apex bank and concerned

quarters within time. if not, reasons thereof __________________

v) Whether NABARD/HARCO bank

inspection report placed before

the BOD/BOAs/Audit Committee

of CCB for review.

if not, reasons thereof. _________________________

vi) Whether allocation of profit has been

made upto the year ending. ______________________________

vii) Profits earned by the bank: Last year This year

viii) Whether the accounts with branches/

Bankers have been reconciled? if not,

reasons thereof _________________________

ix) Whether compliance of audit reports

has been submitted to the concerned quarter

in time? _________________________

x) Whether the officer attended the Public Grievances Committee Meetings or not ?

if not, reasons thereof? _________________________

xi) No. of public grievances settled _________________________

xii) Whether the Establishment Cases have

have been handled diligently to avoid

litigations? _________________________

xiii) No. of cases of employees pending in

different Courts at the time of joining

of the officer? _________________________

xiv) No. of court cases settled during the

assessment year _________________________

xv) No. of fresh cases during the assessment year _________________________

xvi) Frauds/Embezzlement in PACS No. of cases Amount involved

xvii) Frauds/Embezzlement in CCB No. of cases Amount involved

xviii) Efforts made to detect fraud/embezzlement _________________________

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xix) Recovery effected in fraud/embezzlement cases _____________________

xx) Case wise status of fraud/embezzlement _________________________

xxi) Whether the Govt. programmes/policies of development have been implemented

by the officer or not? _________________________

xxii) Whether meetings with the Village Level

communities were held during the

assessment year. If so, no. of such meetings _________________________

Signature

4.8 SALARY MANAGEMENT AND EMPLOYEES’ WELFARE

Employee remuneration is an important function of HRM. It

consists of basic pay, increments and supplementary remuneration.

No organization can expect to attract and retain the qualified &

motivated employees unless it pays them fair remuneration. The

compensation given to the employees should be sufficient to sustain

themselves and their dependents. So, employee should be satisfied

with the salary system of organization. The primary objective of salary

management is to give fair remuneration to the employees who render

the same services to the organization.

Employees‟ welfare implies service facilities and amenities

provided to the employee within and outside the organization. Welfare

measures are the beneficial to employee, employer and the society.

These measures protect the employees and their families through

various benefits such as compensation, maternity leave, sick leave,

other leaves, medical facilities, housing facilities, etc.

4.8.1 Salary Management and Welfare Measures in HARCO

Bank and CCBs

Following are the silent features of the policy relating to the

salary and pay scales of the employees in the HARCO Bank and CCBs

in the state of Haryana.

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1. Increments in Pay Scales

a) If an employee is promoted from the post of lower category to

higher category, his initial salary in higher post is fixed

according to the provisions of the Haryana government rules.

b) Annual increment in the pay scale accrue normally to an

employee after he has completed one year‟s service in the pay–

scale, but due to the reasons of unsatisfactory work and

conduct of the employee, it can be withheld. The same is

communicated in writing to the employees concerned.

c) The following periods are considered for qualifying the period of

one year for grant of annual increment:

i) Period of duty at post.

ii) All periods of leave with full pay.

iii) Period of officiating service in a higher post is also taken

into account for the purpose of fixing increment.

iv) Period of suspension, only if this period has been treated

as duty period.

d) In HARCO Bank, the annual increment to an employee is

allowed w. e. f. first day of the month subject to the followings

conditions:-

i) The increment of an employee, who is on leave other than

casual leave on the first of the month, will be on the date

of resuming duty on return from leave as the employee

will be entitled to only leave salary during this leave

period.

ii) In cases, of postponed increment of employee who is on

leave without pay, which is not counted for increment, He

is granted only normal increment on the first of the

month, in which the postponed increment is worked out

under the existing rules.

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iii) If an employee has officiated in a pay scale for short

periods at different time at the same stage of pay, then

his/her broken period of such officiating are also

considered for increment and he is granted increment

from the 1st of the month in which it fall after counting

the broken periods equal to one year. It is also necessary

that employee should also hold the post from the 1st of

that month to the date on which the increment falls due.

In case he is not holding the post on the 1st day of the

month, the increment will be granted from the date, it

falls due.

iv) The normal increment if, withheld for specific periods,

then period of such penalty expires after 1st of the month.

Increment is granted and restored from the date the

penalty ceases.

v) The above will not be applicable in case of advance

increments, which are allowed as a result of passing of

prescribed professional examinations.

e) In CCBs, annual increment on first appointment in case of

direct recruitment or promotion is allowed after the concerned

employee completes the conditions of his appointment to such

post.

f) In special cases, the appointing authority may allow initial

salary at a higher stage in the grade up to four advance

increments than normally admissible to an employee on his first

appointment. This increment is given in relaxation of the

existing pay scales for the reasons of higher qualifications or

better experience above the qualifications prescribed for the

posts.

g) The board may grant cash award to an employee who does

extraordinary meritorious job for the interest of the bank.

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h) The sanction of the increment at the time of crossing the

efficiency bar is considered and allowed by the managing

director on the basis of annual character rolls, confidential

reports, additional banking qualifications acquired, and

necessary specialized training taken as prescribed by the bank.

2. Biennial Increment is granted to the employees of HARCO

Bank from due date as per government instructions issued from

time to time.

3. Dearness Allowance (D.A.) and other allowances would be

same as admissible to government employees under government

rules from time to time. At present it was 65 per cent in the year

2012 for all categories of employees.

4. Travelling allowance on Tour, Transfer and Training- Rules

and rates of travelling allowance on duty, transfer, and training

is same as applicable to Haryana government employees from

time to time. This allowance is only for the 4th class employees

like record keepers, peons, gunmen etc.

5. Provident Fund: All employees of the bank, except the

employees on deputation from government, irrespective of their

salary, who has put in six months continuous service or 120

working days, whichever is earlier, are entitled to get the benefit

of provident fund as per the provisions of Employees Provident

Fund (E.P.F) Act 1952 or as amended or any other scheme

framed from time to time.

6. Bonus: All the employees are allowed bonus as per the

provisions of Bonus Act as amended up to date. At present

employees up to the salary of Rs. 10,000 can get bonus of

maximum Rs. 3500 and there is no bonus provision for the

employees having a salary more than Rs. 10,000.

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7. Gratuity: All the employees are eligible for gratuity at the rates

permissible to the state government employees.

8. House Rent Allowance: House rent allowance is allowed at

government rates admissible to the government employees from

time to time at various places. At present, it is 20 per cent for

the employees residing in Chandigarh and Panchkula.

9. Conveyance Allowance: The BODs can prescribe the

conveyance allowance rates to its employees subject to the

approval of RCS. Presently, it is allowed Rs. 500 per month for

the assistant & general managers and Rs. 100 per month for

other employees of HARCO Bank.

10. Compensatory allowance: All the employees are allowed

compensatory allowance as per state government rules.

11. Medical Re-imbursement Rules for CCBs Employees:

Medical re-imbursement is given to employees as prescribed by

the RCS from time to time. At present full indoor treatment re-

imbursement is allowed to the employees at Postgraduate

Institute of Medical Education and Research (PGIMER) rate.

12. Uniforms and Liveries to Class IV Staff: Class IV employees

of the HARCO Bank and CCBs may be supplied summer and

winter uniforms as under:

Summer: 2 terricot uniforms, once in two years for the

employees of HARCO Bank and two uniforms each year for the

employees of CCBs.

Winter: one set of woolen uniform with one woolen jersey once

in three years, one pair of shoes once in a year for the

employees of HARCO Bank and CCBs. Besides these, gunman

of CCBs is provided two turbans and caps every year. But from

the year 2010, now Rs. 240 per month is paid to the 4th class

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employees for uniforms & liveries and no uniforms is issued in

this regard.

13. Leave and travel concession/ Leave fare concession: Leave

travel concession is allowed to the employees as per state

government instructions issued from time to time. For this, an

employee is allowed one month salary in a block of four years.

4.9 LOANS TO STAFF MEMBERS IN HARCO BANK

Conveyance, housing and marriage loans to employees are

granted as per State Government Rules as amended from time to time

and approved by RCS. However, housing loan facility shall be eligible

only after an employee has put at least 10 years of service in the bank.

The managing director is the competent authority to sanction and

disburse such loans.

4.9.1 Loans to Staff Members in CCBs

Loan for the purpose of conveyance, construction or purchase of

house, and plot are granted to the staff members as per the

provisions. An employee of the bank may be granted loans for the

purchase of cycle, motor-cycle and scooter provided that interval

between advances for the purchase is not less than 5 years. A

subsequent loan is granted only, if the pervious loan amount has been

returned by the employee before due dates. The administrative

committee is the competent authority to sanction such loans. The loan

will be granted on the followings terms and conditions;

i) The interest shall be charged at the rate decided by the

board from time to time.

ii) The vehicle shall be insured and hypothecated in favour of

the bank.

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iii) The advance shall be sanctioned to the employee on

application and will be disbursed to the party from whom

he intends to purchase the vehicle.

iv) The official concerned drawing the advances shall be

required to execute an agreement bond on the prescribed

form.

v) Total advances during a particular year shall be

earmarked by the board.

vi) Each loan application shall be disposed of by the

competent authority on the report of the manager.

vii) The loan is not granted as a matter of right, but it is

privilege. There is no consideration of seniority. Every loan

application will be recommended in the light of

importance of the duties of the employees and his

performance.

Followings type of loans are sanctioned to the employees if

HARCO Bank and CCBs.

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Table 4.9

Types of Loans to Staff members of HARCO Bank and CCBs

Category Admissibility conditions Limits of Advances and

Installments of Recovery

Personal

Computer/Laptop Loan

Employees drawing revised

pay in any pay band shall

be eligible

Rs. 35,000 or actual price

of computer/ Laptop

whichever is less which is

recoverable along with

interest in 75 equal

monthly installments.

Purchase of Motor Car Employees drawing revised

pay of Rs. 18,000 and

above in any pay band

shall be eligible for this

loan

20 months pay subject to a

ceiling of Rs. 6.50 Lacs or

actual price of Motor car

whichever is less which is

recoverable along with

interest in 100 equal

monthly installments.

Purchase of New Motor

cycle/ Scooter

Employees drawing pay in

any pay band shall be

eligible

Rs. 45,000 for Motor cycle

and Rs. 35,000 for scooter

or actual price of the

vehicle whichever is less,

recoverable along with

interest in 100 equal

monthly installments.

Purchase of new Moped Employees drawing pay in

any pay band shall be

eligible

Rs. 25,000 or actual price

of the vehicle whichever is

less, recoverable along with

the interest in 100 equal

monthly installments.

Purchase of New Bi-cycle Employees drawing pay in

any pay band shall be

eligible

Rs. 2500 or actual price of

Bi-cycle whichever is less

recoverable in 20 equal

monthly installments.

Source: Circular of the Finance Department of Haryana dated 22nd November 2010

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4.9.2 House Building Loans

All the employees are entitled to loan for purchase of plot &

house, construction of new house, and addition or renovation to the

existing house as per government rules. The following are the

provisions in this regard:

i) The charges incurred in mortgaging the plot and house or

both in the name of the bank shall be borne by the bank and

the employee concerned in the ratio of 60:40 respectively.

ii) The board of director may earmark funds for the purpose

annually.

iii) No employee can claim such advance as a matter right, in

such case, these rules are silent on a particular issue,

government house building rules shall be applicable and in

case of any dispute, confusion, interpretation, the decision of

the RCS shall be final.

Table 4.10

House Building Loans for the Employees of HARCO Bank and CCBs in Haryana

For the construction of

the House

40 months revised pay in any pay band (including

Revised pay and grade pay) subject to a maximum of Rs

15.00 lacs for the construction of house or purchase of

built up house allotted by the government agencies or

any other registered societies or through private source

whichever is less which is recoverable along with the

interest in 150 equal monthly installments.

For the extension of the

House

12 months pay in any pay band (Revised and grade pay)

subject to a ceiling of 3.50 lacs which is recoverable

along with the interest in 96 equal installments.

Advances for the extension of house for those who have

obtained any House building loan from bank earlier

may be allowed after the expiry of three years to the

date of purchase of house or taking possession thereof,

whichever is later. In case of employees, who had taken

House building loan earlier from the bank may be

allowed after 5 years of the start of the drawls of the

earlier loan.

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For the Repair of the

House

10 months pay in any pay band (Revised pay and grade

pay) subject to a ceiling of 3.00 lacs which is

recoverable along with the interest in 96 equal monthly

installments.

Loan for the repair of house for those who have not

obtained any house building loan from bank earlier,

may be allowed after the expiry of five years to the date

of purchase of house or possession thereof, whichever

is later. In case of employees, who had taken House

building loan earlier from the bank may be allowed after

seven years of the start of drawls of the earlier loan.

Source: Circular of the Finance Department of Haryana dated 22nd November 2010

4.10 FINANCIAL LIABILITY OF HARCO BANK AND CCBs

1. Pay and allowances for the period of duty are paid to an

employee by the HARCO Bank and CCBs where the duty is

performed. However, the subsistence allowance for the period of

suspension and other emoluments for that period are paid by

the apex bank.

2. For the period of leave other than casual leave, the pay and

allowances are paid by the Apex bank.

3. The salary, allowance, stipend, and T.A. to an employee deputed

for training by the apex bank, are paid by the bank where the

duty is performed, provided that the emoluments are

reimbursed to CCBs by the apex bank for any training beyond

90 days.

4. The CCBs pay to HARCO Bank the contributions towards leave

salary, provident fund, gratuity, ex-gratia amount etc. at the

rates intimated to them in respect of employees under common

cadre working with them. The apex bank maintains various

funds for these contributions received from CCBs and these

funds shall be administered by the managing director.

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4.11 GENERAL RULES RELATING TO LEAVES

Providing various types of leaves to employees in an

organization is also an important function of HRM. All the employees

can„t work during the whole year. For giving proper health and rest to

the employees, leaves are sanctioned for the welfare of employees.

Following kinds of leave may be granted to an employee in HARCO

Bank and CCBs.

4.11.1 Casual Leave

Casual leave is allowed at the rates admissible to the employees

of HARCO Bank as per the rules of other government employees in the

state of Haryana.

But in CCBs, casual leave may be granted up to a maximum of

twenty days to the female employees in each calendar year by the

manager of the bank. It is also provided that not more than seven

days casual leave may be taken continuously as the state of work

permits and that no appointment is required to replace the employee

on leave and provided that public holidays may not be combined with

such leave in such a way as to increase the absence at any time

beyond ten days, but if extended beyond these limits, It shall be

treated as earned leave in respect of entire period. Casual leave may

not be granted in combination with any other kind of leave. With

regard to causal leave, manager may

1. Authorize the appointment of substitute for an employee on

casual leave when no reserve leave has been allowed for the

category of staff to which the employee belongs and a substitute

is necessary to carry out the duties of the post during absence,

due to shortage of the employees.

2. Permit the grant of casual leave without being subject to all or

any of the limitations laid in sub regulation below:

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i) When the absence from duty is necessitated by orders not

to attend office in consequence of infectious disease in the

family or household of an employee.

ii) When the absence is necessitated by reason of an

employee, who is a member of the auxiliary force, Indian

home guards, Air raid precautions, other Civil defence

organization, and other institutions of such nature to

attend an annual camp and training.

3. Casual leave will not be granted in combination of any other

leave. It is non-accumulative. Ordinarily, the previous

permission of the sanctioning authority shall be obtained before

taking such leave. When it is not possible, the sanctioning

authority should be informed as soon as possible in writing of

the absence from work, and possible duration of such absence.

Sunday and any bank holiday or holidays intervening the period

of casual leave may not be counted.

Table 4.11

Casual Leave for Employees of HARCO Bank and CCBs

Male employee having service Casual Leave

Up to 10 years 12 days per annum

10 years to 20 years 15 days per annum

More than 20 years 20 days per annum

4.11.2 Earned Leave

In HARCO Bank, earned leave is also allowed as per Haryana

government rules and also unavailed earned leave is accumulated. At

the retirement and death of an employee encashment of leave will be

allowed to its employee. At present employee is entitled to get 33 days

earned leave for each complete year of service.

For the CCBs employees, application for earned leave should

normally be made at least a fortnight before the date, except if the

leave is to commence in emergent cases under unforeseen

circumstances to be determined by sanctioning authority. The

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sanction of earned leave is generally communicated to the concerned

employees. The followings are the provision with regard to earned

leave in CCBs.

i) The amount of earned leave shall be one-eleventh part of the

duty.

ii) In calculating earned leave earned by an employee, an account

is first be taken on the complete period of eleven months,

during which an employee has been on duty since the date of

his last return from leave, and the employee is allowed to credit

in his leave account for one month for each period of eleven

months of duty. Thereafter an account is taken of any balance

of the period of duty left over and the employee is credited with

one day of earned for every eleven days of duty rendered by

him. Fraction of the day of earned leave is taken as a full day, if

accounting to half a day or more and is ignored if amounting to

less than half a day.

iii) The earned leave due to an employee is the period which he has

earned diminished by the period of leave actually taken.

4.11.3 Half Pay Leave and Commuted Leave

This leave is also available to all the employees of HARCO Bank

as per government rules.

4.11.4 Extra Ordinary Leave

This leave may be granted by the competent authority to an

employee when no earned leave is due to him and his length of service

no other leave is permissible to him.The competent authority may

grant extra ordinary leave in combination with in continuation of leave

of any kind admissible to an employee and may commute

retrospectively period an absence without leave into extraordinary

leave which is no case shall exceed 5 years.No pay and allowances are

admissible during the period of extraordinary leave and period spent

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on such leave shall not count for increments and no employees will be

allowed sick leave if he is having earned leave at his credit.

4.11.5 Sick Leave

A permanent employee of CCBs may be granted sick leave by

the manager up to maximum of 20 days for each complete year of

service on full pay. During the full period of his service an employee

may be granted sick leave on medical certificate from an assistant

surgeon, Government medical officer and bank medical officer for a

period not exceeding 18 months with full pay. Board may grant

additional sick leave, if considered advisable in bank‟s interest in

special case. This leave will be granted on the production of medical

certificate. In case an employee is absent from duty on account of

quarantine, the bank may at the request of employee treat such

absence up to maximum of 3 months as earned or sick leave or

special leave if such leave is otherwise permissible.

In HARCO Bank a competent authority may require an

employee who has availed himself of leave for reasons of health to

produce a medical certificate of fitness before he resumes duty even

though such leave was not actually granted on a medical certificate.

Employee can avail half day medical leave for 20 days per annum. It

can be commuted in to 10 full days of medical leave.

4.11.6 Maternity Leave

This leave is allowed to the permanent female employees of

HARCO Bank as per state government rules from time to time.

In CCBs, The manager may grant to a female employee of the

bank who holds a temporary or permanent post in the bank,

maternity leave on full pay for a period which may extend up to the

end of three months from the date of its commencement or to the end

of six week from the date of confinement whichever be earlier, such

leave will be admissible to the extent of nine months only during the

total service period.

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In case of „abortion‟ or “miscarriage‟ maternity leave may also be

granted to a female employee, but the extent of leave granted should

be limited to a period recommended by the authorized medical

authority subject to a maximum of six weeks from the date of

occurrence of the event. This leave shall not be debited against leave

account. Maternity leave shall not be granted to a female employee of

the bank who is having more than 2 children.

Some other leaves which are available to the employees of CCBs

are as under:

4.11.7 Study Leave

Study leave is admissible to the CCBs employee, as per

government rules as contained in civil services rules or as amended by

the board from time to time. The board is competent authority to

sanction study leave to an employee of these banks.

4.11.8 Half Day Leave

Half day leave may be allowed at the rate of one eleventh of duty

completed. No half pay leave is allowed if the employee is having

earned leave at this credit.

4.11.9 Authorities Empowered to Grant Leaves

The power to grant leave other than casual leave vest in the

hand of Managing Director (M.D.) in case of all employees of the

HARCO Bank as well as managers, assistant managers, development

officers, farm guidance officers of the CCBs. The casual leave of the

employee of HARCO Bank is sanctioned by the deputy general

manager and managers of the concerned sections. In case of mangers,

assistant manager, development officer, and farm guidance officer of

the CCB, casual leave is sanctioned by the managing director of the

concerned CCB. The causal leave to managing director and general

managers is sanctioned by the chairman and other kind of leave is

sanctioned to him by the appointing authority.

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The competent authority may refuse leave or recall an employee

at any time during his leave period without assigning any reasons.

4.12 COMPENSATION IN CASE OF DEATH OF AN

EMPLOYEE WHILE IN SERVICE

Ex-gratia grant to an employee of HARCO Bank and CCBs in

case of his death in service, and his disability during service, and

employment to one of the member of his family is given as per the

provision of the state government from time to time.

4.13 STAFF WELFARE FUND RULES

The BODs is the competent authority to frame rules for the

constitution and utilization of staff welfare fund and these rules shall

form part of the service rules subject to the approval of registrar.

4.14 REVISED PAY SCALES

In exercise of power conferred by section 37 of the Haryana

Cooperative Society Act, 1984 and in consultation with the HARCO

Bank, Chandigarh and the RCS Haryana make the following rules

further to amend the HARCO Bank Staff Service (Common Cadre)

Rules 1988 and CCBs Staff Service (Common Cadre) Rules 1975.

These rules may be called the Haryana State Cooperative Apex

Bank Staff Service (Common Cadre) Rule 1988- 1st amendment

Rule 2009 and Haryana State Central Cooperative Bank Staff

Service (Common Cadre) Rules 1975- 1st amendment Rules

2009.

In the HARCO Bank Staff Service (Common Cadre) Rule 1988

the existing Table 4.12 of rule 15.1 is substituted w .e. f.

1.1.2006 as under in the Table 4.12 which shows the pay scales

of the employees of HARCO Bank as per the sixth pay

commission 2006.

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Table 4.12

Revised Pay-scales of the employees of HARCO Bank as per 6th Pay

Commission

(In Rupees)

S. No.

Designation Pay Scales as on 2005

Name of

the pay band

Revised pay band as per

6thpay Commission

Corresponding grade pay

1. General manager 13500-375-17250 PB-3 15600-39100 8000

2. Deputy General Manager

10000-325-13900 PB-3 15600-39100 8000

3. Manager 8000-275-10200-EB-275-13500

PB-2 9300-34800 5400

4. Assistant General manager/

Development officer

7450-225-11500 PB-2 9300-34800 4600

5. Accountant 6500-200-8500-EB-200-9900

PB-2 9300-34800 4000

6(a). Junior Accountants/ Stenographer

5450-150-6950-EB-150-8000

PB-2 9300-34800 3300

6(b). Junior Accountant cum coach

5450-150-6950-EB-150-8000

PB-2 9300-34800 3300

7(a). Clerks-Cashier 5000-150-7100-EB-150-7850

PB-2 9300-34800 3200

7(b). Clerk cum player 5000-150-7100-EB-150-7850

PB-2 9300-34800 3200

8. Steno Typist 5000-150-7100-EB-150-7850

PB-2 9300-34800 3200

9(a). Record Keeper 4000-100-4800-EB-100-6000

PB-1 5200-20200 2400

9(b). Record Keeper cum player

4000-100-4800-EB-100-6000

PB-1 5200-20200 2400

10. Driver 4000-100-4800-EB-100-6000

PB-1 5200-20200 2400

11. Peon 3050-75-3950-EB-80-4590

PB-1 5200-20200 1900

12. Head gunman 4000-100-4800-EB-100-6000

PB-1 5200-20200 2400

13. Gunman 3050-75-3950-EB- 80-4590

PB-1 5200-20200 1900

14. Sweeper 3050-75-3950-EB-80-4590

PB-1 5200-20200 1900

15. Gardner/Waterman/ Cook

3050-75-3950-EB-80-4590

PB-1 5200-20200 1900

16. Manager (Computer)

8000-275-10200-EB-275-13500

PB-2 9300-34800 5400

17. Assistant Manager 7450-225-9025-EB-225-11500

PB-2 9300-34800 4600

18. System Analyst 6500-200-8500-EB-200-9900

PB-2 9300-34800 4000

19. Programmer 5450-150-6950-EB-150-8000

PB-2 9300-34800 3300

20. Technical Assistant 5000-150-7100-

EB-150-7850

PB-2 9300-34800 3200

21. Textile Engineer 10000-325-13900 PB-3 15600-39100 6000

22. Credit expert/ Investment fund management analysis

8000-275-10200-EB-275-13500

PB-2 9300-34800 5400

23. Project specialist 8000-275-10200-EB-275-13500

PB-2 9300-34800 5400

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24. Technical expert (Farm Sector)

7450-225-9025-EB-225-11500

PB-2 9300-34800 4600

25. Technical expert (Non Farm Sector)

7450-225-9025-EB-225-11500

PB-2 9300-34800 4600

26. Project officer (i) 6500-200-9900 (ii)6500-200-10500 (as a personal measures)

PB-2

PB-2

9300-34800

9300-34800

4000

4200

27. Assistant engineer 8000-275-10200-EB-275-13500

PB-2 9300-34800 5400

28. Jr. Engineer 5500-175-8300-EB-175-9000

PB-2 9300-34800 3600

29. Draftsman 5000-150-7100-

EB-150-7850

PB-2 9300-34800 3200

Source: Circular from office of the Registrar Cooperative Societies Panchkula, order

dated-23-07-09

In the Haryana State Central Cooperative Bank Staff Service

(Common Cadre) Rules 1975, the existing Table 4.13 of rule 16.1

relating to pay-scales is substituted w. e .f. 1.1.2006.

Table 4.13

Revised Pay-scales of the employees of the CCBs as per 6th Pay

Commission

(In Rupees)

Sr. No.

Designation Pay Scales as on 2005

Name of the pay band

Revised pay band as per

6thpay Commission

Corresponding grade pay

1. Senior Accountant 6500-200-8500-EB-200-9900

PB-2 9300-34800 4000

2. Junior Accountant/Executive officer/Stenographer

5450-150-6950-EB-150-8000

PB-2 9300-34800 3300

3. Clerks/Cashier/Secretary Grade-A/Typist/Steno Typist

5000-150-7100-EB-150-7850

PB-2 9300-34800 3200

4. Daftri (Record Keeper) 4000-100-4800-EB-100-6000

PB-1 5200-20200 2400

5. Secretary Grade-B 4000-100-4800-EB-100-6000

PB-1 5200-20200 2400

6. Driver 4000-100-4800-EB-100-6000

PB-1 5200-20200 2400

7. Peon/Mali/Sweeper/ Gunman/Chowkidar

3050-75-3950-EB-80-4590

PB-1 5200-20200 1900

Source: Circular from office of the Registrar Cooperative Societies Panchkula, order

dated-24-08-09

CONCLUSION

It can be concluded from that there are separate HRM policies

and staff cadre rules of HARCO Bank and CCBs in the state of

Haryana. However, the method used for recruitment i.e., direct

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recruitment and recruitment through promotion are the same in both

these banks. Similarly, promotions in these banks are also based on

seniority. For this purpose, seniority list is prepared from the service

record of the employees in the bank. Further, bank has its own

training institute i.e., STC to train its employees. Various orientation

courses for different categories of employees of HARCO Bank and

CCBs are organized by S.T.C. Employees of HARCO Bank can be

transferred to any of its branch and also in the CCBs operating in the

state. Generally, general manager and assistant managers of the

CCBs originally belongs to HARCO Bank, which are transferred to

CCBs for exercising control over them. Further, the employees of

CCBs are transferred within the jurisdiction of district; and employees

are paid travelling allowance in this regard. The performance of the

employees is measured through the appraisal system. Annual

Confidential Report (ACR) is used as tool of performance appraisal in

these banks. The ACR is based upon various behavioural factors

related to the job. As salary administration and welfare measurement

in these banks is concerned, HARCO Bank and CCBs used separate

cadre in this regard. There is a provision of increment in pay scale of

the employees; and employees are also entitled to some of the

allowances. In HARCO Bank, most of the allowances are given as per

State Government Rules, while in CCBs; these are approved by the

Registrar Cooperative Societies. Further, these banks have also made

the provision for provident fund, gratuity, medical reimbursement, etc.

Casual leaves, earned leave, sick leave, extraordinary leave and

maternity leave facilities are also available in these bank. These banks

also provide loan facility to their employees. Salary of employees in

these banks has been revised as per the 6th Pay Commission. So, it

can be said that cooperative banks in Haryana have their own HR

policy for the management of human resources which is formulated

under Common Cadre (Service) rules.

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References

Flippo, Edwin B. (1984), Personnel Management, Mc-Graw Hill, New

York.

Khanka, S.S. (2009), Human Resource Management Text and Cases,

S.Chand and Company Ltd., New Delhi.

Circular (2009), Office of the Registrar Cooperative Societies

Panchkula, order dated 23rd July.

Circular (2009), Office of the Registrar Cooperative Societies

Panchkula, order dated 24th August.

Circular (2010) Finance Department of Haryana dated 22nd November

2010.

Common Cadre Service Rules (1975), The Haryana State Central

Cooperative Bank.

Common Cadre Service Rules (1988), The Haryana State Cooperative

Apex Bank.

Common Cadre Service Rules (2006), The Haryana State Central

Cooperative Bank (Common Cadre 3rd Amendment).

Common Cadre Service Rules (2009), The Haryana State Cooperative

Apex Bank, (Common Cadre revised).

Training Report (2001-12), Staff Training College, Panchkula.