TM

13th AnnualAugusoft Lumens® User Summit

November 15–16, 2016 at the Hilton BaltimoreBaltimore, Maryland

Dear Augusoft Lumens Champions and Users,

I hope to personally welcome you to the 13th Annual Augusoft Lumens User Summit in the heart of the Baltimore Inner Harbor on November 15-16, 2016.

You cannot afford to miss this technology summit. It provides the perfect opportunity to connect with our experts and other Lumens practitioners for a memorable, hands-on learning experience. This year’s user summit will provide you with in-depth learning, expertise and industry best practices that matter most to your program. It will also provide you with a glimpse of exciting things coming in 2017. All this is coupled with partner and client presentations, plus plenty of networking opportunities with peers.

Each day includes an executive breakfast and lunch with the opportunity to join your fellow colleagues the first day in an off-site dining experience and on the second day with our signature Chocolate Break.

Please make sure to apply for the Larrabee Scholarship in memory of our colleague Leslie Larrabee. The scholarship winner will receive one (1) complimentary registration to this year’s user summit. Visit augusoft.net/summit to apply.

Don’t delay – mark your calendar and reserve your seat today! The knowledge and best practice experiences you and our team will gain can be used to impact your program immediately.

We look forward to connecting with you in Baltimore!

Cem Erdem - President and CEO, Augusoft

Why attend?The user summit provides the perfect opportunity to connect with our experts and other Lumens practitioners for a memorable, hands-on learning experience, giving you and your team:

• The best technology summit forthe money

• Learning today that you can take homeand implement tomorrow

• Increased program efficiencyand effectiveness

• Ability to impact and explore the futureof Lumens

• Networking opportunities withprofessionals dedicated to the lifelonglearning industry

Presenters:Our presenters are industry experts, bringing you the latest and greatest in Lumens technologies. You’ll have ample opportunity to ask questions for a rewarding and personalized learning experience.

RESERVE ONLINE TODAY!www.augusoft.net/summit

A More Perfect UnionLearn more about what Augusoft can do to allow Lumens to communicate data to your institution’s ERP system (Banner, PeopleSoft, Colleague, etc.) and back again. This technology is becoming more popular to ensure accurate data and facilitate state and federal reporting, so come watch Lumens talk the talk.

Now That You’re Here…This session is focused on the needs of new Lumens users. Come see the next steps beyond implementation, as we discuss processes important for success and Augusoft resources available to you.

Smart Selling and Follow ThruCheck out LumensConnect, a tool to allow you to target current and potential students more accurately and more easily. This session will cover marketing best practices, and you’ll see how others have used LumensConnect to expand their sales and fill classes.

A New Paradigm for Selling Contract TrainingBuyers love to buy, and hate to be sold! The old sales paradigm of closing early and often has shifted dramatically. Buyers now conduct over 50 percent of their discovery and research before ever speaking to a sales person. In this session you’ll learn how to build a rich pipeline of contract training prospects by applying today’s buyer centric approaches.

Packaging Classes into CertificationsCertifications are a growing trend in continuing education for career advancement. Lumens’ programming allows you to group classes with related curriculum for more comprehensive learning, track completion status, and generate proof-of-completion documents. Find out more about the options and capabilities of this powerful programming tool.

Using Lumens Data to Guide Your DecisionsTake a look at data within Lumens… what does it tell you and how can you use it to help you make critical business decisions? When is Dashboard information used versus running reports? Learn from a long-standing, successful program which key decisions are consistently made based on data and how they gather and analyze that data.

Why Not Sell the Kitchen Sink?Find out about the latest money-making feature within Lumens: Merchandise. We’ll discuss what you can sell, how you can sell, deliver, and track it. Whether selling books, t-shirts, or parking passes, Lumens Merchandise can add a new revenue stream to your business.

The Lumens RunwayCheck out the new looks and how to get them with this exciting presentation of the V8.0. Watch the innovative looks and swank displays, as Lumens users offer tips and tricks to get just the right look.

The Upside of OCPsWith Lumens integration with several leading Online Class Providers, we’ll show how you can expand your class offerings, enhance your revenues, and make your offerings more appealing to the new generation of learners, who want anytime, anywhere learning. We’ll also discuss the OCPs, their different strengths, and which might work best for your program.

125 Flavors of ReportingLumens reports help you see what’s going on in your business. We’ll show you some of the many reports available and how to maximize the power of reports with scheduling, customizing, and advanced filtering. You’ll also have an opportunity to share ways you’ve customized reports to address your particular reporting needs.

Without Breaking the BankLearn 3 different ways to survey your market to develop new, lucrative offerings in your contract training and open enrollment programs. Bring your ideas as well. There will be plenty of opportunity to share your experience with others.

Follow Your RevenueUsing Lumens reports and LERN tools, we will highlight how to track revenue streams. Emphasis will be given to the generation monthly, quarterly, and yearly revenue reports that can be used to project and strategical plan future programming.

Lead Generation: Keep Your Contract Training Program VitalContract training units can fall into the trap of just being order takers. This breeds stagnation and hinders growth. Learn strategies and techniques on how to become a proactive contract training unit by generating qualified leads which translate into new opportunities and relationships.

RegistrationRegistration for the two-day user summit includes light breakfast and lunch both days, with a group dinner on day one. The rates are as follows:

1-2 Attendees $495* per attendee by 8/31/2016 $545* per attendee after 8/31/2016

3+ Attendees $445* per attendee by 8/31/2016 $495* per attendee after 8/31/2016

Reserve your seat today! augusoft.net/summit

AccommodationsThe 13th Annual Augusoft Lumens User Summit will be held at the Hilton Baltimore.

Address: 401 West Pratt Street Baltimore, Maryland 21201 Phone: (443) 573-8700

The standard rate is $199 for single, $209 for double, $229 for triple or $249 for quad occupancy, not including applicable taxes and fees.

Last Year’s Recap Last year’s user summit was a huge success! We had record attendance with attendees joining us from all over the United States and Canada. To view last year’s highlights, check out the report at: augusoft.net/usersummitrecap

The Sessions

13th Annual Augusoft Lumens® User Summit

8441 Wayzata Blvd., Suite 200Minneapolis, MN 55426

TM