138124992-Servis-Za-Minolta-C351 c450

SERVICE MANUAL

2006.082006.08Ver. 3.0Ver. 3.0

FIELD SERVICE

This Service Manual is designed for machine with Firmware Card Ver. G4 and onward.This Service Manual is designed for machine with Firmware Card Ver. G4 and onward.

iFIELD SERVICE TOTAL CONTENTS

SAFETY AND IMPORTANT WARNING ITEMS ..............................................................S-1IMPORTANT NOTICE ................................................................................................S-1DESCRIPTION ITEMS FOR DANGER,

WARNING AND CAUTION ..............................................................................................S-1SAFETY WARNINGS .................................................................................................S-2WARNING INDICATIONS ON THE MACHINE ........................................................S-14

MEASURES TO TAKE IN CASE OF AN ACCIDENT .....................................................................................................................S-17Composition of the service manual ................................................................................. C-1Notation of the service manual ....................................................................................... C-2

bizhub C351/C450 Main UnitGeneral ........................................................................................................................... 1Maintenance ................................................................................................................... 9Adjustment/Setting...................................................................................................... 159Troubleshooting........................................................................................................... 387Appendix ..................................................................................................................... 511

Standard ControllerGeneral ........................................................................................................................... 1Maintenance ................................................................................................................... 3Adjustment/Setting........................................................................................................ 37Troubleshooting............................................................................................................. 39

Automatic Document Feeder (DF-601)General ........................................................................................................................... 1Maintenance ................................................................................................................... 5Adjustment/Setting........................................................................................................ 15Troubleshooting............................................................................................................. 31

Automatic Duplex UnitGeneral ........................................................................................................................... 1Maintenance ................................................................................................................... 3Adjustment/Setting.......................................................................................................... 7Troubleshooting............................................................................................................. 11

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PC-102/PC-202General ........................................................................................................................... 1Maintenance ................................................................................................................... 3Adjustment/Setting ....................................................................................................... 13Troubleshooting ............................................................................................................ 19

PC-402General ........................................................................................................................... 1Maintenance ................................................................................................................... 3Adjustment/Setting ....................................................................................................... 17Troubleshooting ............................................................................................................ 25

FS-507General ........................................................................................................................... 1Maintenance ................................................................................................................... 5Adjustment/Setting ....................................................................................................... 11Troubleshooting ............................................................................................................ 25

FS-603General ........................................................................................................................... 1Maintenance ................................................................................................................... 5Adjustment/Setting ....................................................................................................... 23Troubleshooting ............................................................................................................ 51

SAFETY AND IMPORTANT WARNING ITEMS

S-1

Read carefully the Safety and Important Warning Items described below to understand them before doing service work.

Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.Changes may have been made to this product to improve its performance after this Service Manual was printed. Accordingly, KMBT does not warrant, either explicitly or implicitly, that the information contained in this Service Manual is complete and accurate.The user of this Service Manual must assume all risks of personal injury and/or damage to the product while servicing the product for which this Service Manual is intended.Therefore, this Service Manual must be carefully read before doing service work both in the course of technical training and even after that, for performing maintenance and control of the product properly.Keep this Service Manual also for future service.

In this Service Manual, each of three expressions DANGER, WARNING, and CAUTION is defined as follows together with a symbol mark to be used in a limited meaning. When servicing the product, the relevant works (disassembling, reassembling, adjustment, repair, maintenance, etc.) need to be conducted with utmost care.

Symbols used for safety and important warning items are defined as follows:


IMPORTANT NOTICE

DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION

DANGER: Action having a high possibility of suffering death or serious injury

WARNING: Action having a possibility of suffering death or serious injury

CAUTION: Action having a possibility of suffering a slight wound, medium trouble, and property damage

:Precaution when servicing theproduct. General

precautionElectric hazard High temperature

:Prohibition when servicing the product. General

prohibitionDo not touch with wet hand

Do not disassemble

:Direction when servicing the product. General

instructionUnplug Ground/Earth


S-2

[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.

KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network.Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors. For this reason, unauthorized modifications involve a high risk of degradation in performance and safety. Such modifications are therefore strictly prohibited. the points listed below are not exhaustive, but they illustrate the reason-ing behind this policy.

SAFETY WARNINGS

Prohibited Actions

DANGER Using any cables or power cord not specified by KMBT.

Using any fuse or thermostat not specified by KMBT. Safety will not be assured, leading to a risk of fire and injury.

Disabling fuse functions or bridging fuse terminals with wire, metal clips, solder or similar object.

Disabling relay functions (such as wedging paper between relay contacts)

Disabling safety functions (interlocks, safety circuits, etc.) Safety will not be assured, leading to a risk of fire and injury.

Making any modification to the product unless instructed by KMBT

Using parts not specified by KMBT


S-3

[2] POWER PLUG SELECTIONIn some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.

Power Cord Set or Power Plug

WARNING Use power supply cord set which meets the following

criteria:- provided with a plug having configuration intended for

the connection to wall outlet appropriate for the prod-uct's rated voltage and current, and

- the plug has pin/terminal(s) for grounding, and- provided with three-conductor cable having enough cur-

rent capacity, and- the cord set meets regulatory requirements for the area.Use of inadequate cord set leads to fire or electric shock.

Attach power plug which meets the following criteria:- having configuration intended for the connection to wall

outlet appropriate for the product's rated voltage and current, and

- the plug has pin/terminal(s) for grounding, and- meets regulatory requirements for the area.Use of inadequate cord set leads to the product connect-ing to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock.

Conductors in the power cable must be connected to ter-minals of the plug according to the following order: Black or Brown: L (line) White or Light Blue: N (neutral) Green/Yellow: PE (earth)Wrong connection may cancel safeguards within the product, and results in fire or electric shock.

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S-4

[3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICEKONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi-neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure. In order to maintain safety and reliability, the CE must perform regular safety checks.

1. Power Supply

Connection to Power Supply

WARNING Check that mains voltage is as specified.

Connection to wrong voltage supply may result in fire or electric shock.

Connect power plug directly into wall outlet having same configuration as the plug.Use of an adapter leads to the product connecting to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock.If proper wall outlet is not available, advice the customer to contact qualified electrician for the installation.

Plug the power cord into the dedicated wall outlet with a capacity greater than the maximum power consumption.If excessive current flows in the wall outlet, fire may result.

If two or more power cords can be plugged into the wall outlet, the total load must not exceed the rating of the wall outlet.If excessive current flows in the wall outlet, fire may result.

Make sure the power cord is plugged in the wall outlet securely.Contact problems may lead to increased resistance, overheating, and the risk of fire.

Check whether the product is grounded properly.If current leakage occurs in an ungrounded product, you may suffer electric shock while operating the product.Connect power plug to grounded wall outlet.

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S-5

Power Plug and Cord

WARNING When using the power cord set (inlet type) that came with

this product, make sure the connector is securely inserted in the inlet of the product.When securing measure is provided, secure the cord with the fixture properly.If the power cord (inlet type) is not connected to the prod-uct securely, a contact problem may lead to increased resistance, overheating, and risk of fire.

Check whether the power cord is not stepped on or pinched by a table and so on.Overheating may occur there, leading to a risk of fire.

Check whether the power cord is damaged. Check whether the sheath is damaged.If the power plug, cord, or sheath is damaged, replace with a new power cord (with plug and connector on each end) specified by KMBT. Using the damaged power cord may result in fire or electric shock.

Do not bundle or tie the power cord. Overheating may occur there, leading to a risk of fire.

Check whether dust is collected around the power plug and wall outlet.Using the power plug and wall outlet without removing dust may result in fire.

Do not insert the power plug into the wall outlet with a wet hand.The risk of electric shock exists.

When unplugging the power cord, grasp the plug, not the cable.The cable may be broken, leading to a risk of fire and electric shock.


S-6

2. Installation Requirements

Wiring

WARNING Never use multi-plug adapters to plug multiple power cords

in the same outlet.If used, the risk of fire exists.

When an extension cord is required, use a specified one.Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.Do not use an extension cable reel with the cable taken up. Fire may result.

Prohibited Installation Places

WARNING Do not place the product near flammable materials or vola-

tile materials that may catch fire.A risk of fire exists.

Do not place the product in a place exposed to water such as rain.A risk of fire and electric shock exists.

When not Using the Product for a long time

WARNING When the product is not used over an extended period of

time (holidays, etc.), switch it off and unplug the power cord.Dust collected around the power plug and outlet may cause fire.


S-7

Ventilation

CAUTION The product generates ozone gas during operation, but it

will not be harmful to the human body.If a bad smell of ozone is present in the following cases, ventilate the room.

a. When the product is used in a poorly ventilated roomb. When taking a lot of copiesc. When using multiple products at the same time

Stability

CAUTION Be sure to lock the caster stoppers.

In the case of an earthquake and so on, the product may slide, leading to a injury.

Inspection before Servicing

CAUTION Before conducting an inspection, read all relevant docu-

mentation (service manual, technical notices, etc.) and proceed with the inspection following the prescribed pro-cedure, using only the prescribed tools. Do not make any adjustment not described in the documentation.If the prescribed procedure or tool is not used, the prod-uct may break and a risk of injury or fire exists.

Before conducting an inspection, be sure to disconnect the power plugs from the product and options.When the power plug is inserted in the wall outlet, some units are still powered even if the POWER switch is turned OFF. A risk of electric shock exists.

The area around the fixing unit is hot.You may get burnt.


S-8

Work Performed with the Product Powered On

WARNING Take every care when making adjustments or performing

an operation check with the product powered.If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.

Take every care when servicing with the external cover detached.High-voltage exists around the drum unit. A risk of elec-tric shock exists.

Safety Checkpoints

WARNING Check the exterior and frame for edges, burrs, and other

damage.The user or CE may be injured.

Do not allow any metal parts such as clips, staples, and screws to fall into the product.They can short internal circuits and cause electric shock or fire.

Check wiring for squeezing and any other damage. Current can leak, leading to a risk of electric shock or fire.

Carefully remove all toner remnants and dust from electri-cal parts and electrode units such as a charging corona unit.Current can leak, leading to a risk of product trouble or fire.

Check high-voltage cables and sheaths for any damage.Current can leak, leading to a risk of electric shock or fire.


S-9

Check electrode units such as a charging corona unit for deterioration and sign of leakage.Current can leak, leading to a risk of trouble or fire.

Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected.The laser light can enter your eye, leading to a risk of loss of eyesight.

Do not remove the cover of the write unit. Do not supply power with the write unit shifted from the specified mount-ing position.The laser light can enter your eye, leading to a risk of loss of eyesight.

When replacing a lithium battery, replace it with a new lith-ium battery specified in the Parts Guide Manual. Dispose of the used lithium battery using the method specified by local authority.Improper replacement can cause explosion.

After replacing a part to which AC voltage is applied (e.g., optical lamp and fixing lamp), be sure to check the installa-tion state.A risk of fire exists.

Check the interlock switch and actuator for loosening and check whether the interlock functions properly.If the interlock does not function, you may receive an electric shock or be injured when you insert your hand in the product (e.g., for clearing paper jam).

Make sure the wiring cannot come into contact with sharp edges, burrs, or other pointed parts.Current can leak, leading to a risk of electric shock or fire.

Safety Checkpoints

WARNING


S-10

Make sure that all screws, components, wiring, connec-tors, etc. that were removed for safety check and mainte-nance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.)A risk of product trouble, electric shock, and fire exists.

Safety Checkpoints

WARNING

Handling of Consumables

WARNING Toner and developer are not harmful substances, but care

must be taken not to breathe excessive amounts or let the substances come into contact with eyes, etc. It may be stimulative.If the substances get in the eye, rinse with plenty of water immediately. When symptoms are noticeable, consult a physician.

Never throw the used cartridge and toner into fire.You may be burned due to dust explosion.

Handling of Service Materials

CAUTION Unplug the power cord from the wall outlet.

Drum cleaner (isopropyl alcohol) and roller cleaner (ace-tone-based) are highly flammable and must be handled with care. A risk of fire exists.

Do not replace the cover or turn the product ON before any solvent remnants on the cleaned parts have fully evaporated.A risk of fire exists.


S-11

Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off.A risk of fire exists.

When using any solvent, ventilate the room well.Breathing large quantities of organic solvents can lead to discomfort.

Handling of Service Materials

CAUTION


S-12

[4] Used Batteries PrecautionsALL Areas

CAUTIONDanger of explosion if battery is incorrectly replaced.Replace only with the same or equivalent type recommended by the manufacturer.Dispose of used batteries according to the manufacturers instructions.

GermanyVORSICHT!

Explosionsgefahr bei unsachgemem Austausch der Batterie.Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ.Entsorgung gebrauchter Batterien nach Angaben des Herstellers.

FranceATTENTION

Il y a danger dexplosion sil y a remplacement incorrect de la batterie.Remplacer uniquement avec une batterie du mme type ou dun type quivalent recom-mand par le constructeur.Mettre au rebut les batteries usages conformment aux instructions du fabricant.

DenmarkADVARSEL!

Lithiumbatteri - Eksplosionsfare ved fejlagtig hndtering. Udskiftning m kun ske med batteri af samme fabrikat og type.Levr det brugte batteri tilbage til leverandren.

Finland, SwedenVAROlTUS

Paristo voi rjht, jos se on virheellisesti asennettu.Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hvit kytetty paristo valmistajan ohjeiden mukaisesti.

VARNINGExplosionsfara vid felaktigt batteribyte.Anvnd samma batterityp eller en ekvivalent typ som rekommenderas av apparat-tillverkaren.Kassera anvnt batteri enligt fabrikantens instruktion.

NorwayADVARSEL

Eksplosjonsfare ved feilaktig skifte av batteri.Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten.Brukte batterier kasseres i henhold til fabrikantens instruksjoner.


S-13

[5] FUSE

[6] LED Radiation Safety This product is a copier which operates by means of a LED (light emitting diodes) expo-

sure system. There is no possibility of danger from the LED optical radiation, because the LED optical radiation level dose not exceed the accessible radiation limit of class 1 under all conditions of operation, maintenance, service and failure.

CAUTIONDouble pole / neutral fusing

ATTENTIONDouble ple / fusible sur le neutre.


S-14

Caution labels shown are attached in some areas on/in the machine.When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock.

WARNING INDICATIONS ON THE MACHINE

4037P0C501DA

High voltage

High temperature High voltage

High temperature


S-15

4037P0C502DA

High voltage

High voltage

High voltage


S-16

CAUTION:

4037P0C503DA

High voltage

You may be burned or injured if you touch any area that you are advised not to touch by any caution label. Do not remove caution labels. If any caution label has come off or soiled and therefore the caution cannot be read, contact our Service Office.

MEASURES TO TAKE IN CASE OF AN ACCIDENT

S-17

1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.

2. If a report of a serious accident has been received from a customer, an on-site evalua-tion must be carried out quickly and KMBT must be notified.

3. To determine the cause of the accident, conditions and materials must be recorded through direct on-site checks, in accordance with instructions issued by KMBT.

4. For reports and measures concerning serious accidents, follow the regulations speci-fied by every distributor.



S-18

C-1

Composition of the service manualThis service manual consists of Theory of Operation section and Field Service section toexplain the main machine and its corresponding options.

Theory of Operation section gives, as information for the CE to get a full understanding ofthe product, a rough outline of the object and role of each function, the relationshipbetween the electrical system and the mechanical system, and the timing of operation ofeach part.

Field Service section gives, as information required by the CE at the site (or at the cus-tomers premise), a rough outline of the service schedule and its details, maintenancesteps, the object and role of each adjustment, error codes and supplementary information.

The basic configuration of each section is as follows. However some options may not beapplied to the following configuration.

OUTLINE: Explanation of system configuration, product specifications, unit configuration, and paper path

COMPOSITION/OPERATION: Explanation of configuration of each unit, operating system, and control system

GENERAL: Explanation of system configuration, and product specifications

MAINTENANCE: Explanation of service schedule, maintenance steps, ser-vice tools, removal/reinstallation methods of major parts,and firmware version up method etc.

ADJUSTMENT/SETTING: Explanation of utility mode, service mode, and mechanicaladjustment etc.

TROUBLESHOOTING: Explanation of lists of jam codes and error codes, andtheir countermeasures etc.

APPENDIX: Parts layout drawings, connector layout drawings, timingchart, overall layout drawing are attached.

C-2

Notation of the service manualA. Product nameIn this manual, each of the products is described as follows:

B. Brand nameThe company names and product names mentioned in this manual are the brand name orthe registered trademark of each company.

C. Feeding Direction When the long side of the paper is parallel with the feeding direction, it is called Short

Edge Feeding. The feeding direction which is perpendicular to the Short Edge Feeding iscalled the Long Edge Feeding.

Short Edge Feeding will be identified with [S (Abbreviation for Short Edge Feeding)] onthe paper size. No specific notation is added for the Long Edge Feeding. When the size has only the Short Edge Feeding with no Long Edge Feeding, [S] will notbe added to the paper size.

(1) PWB-MFP: MFP Control Board(2) bizhub C351/C450: Main Unit(3) Microsoft Windows 95: Windows 95

Microsoft Windows 98: Windows 98Microsoft Windows Me: Windows MeMicrosoft Windows NT 4.0: Windows NT 4.0 or Windows NTMicrosoft Windows 2000: Windows 2000Microsoft Windows XP: Windows XPWhen the description is made in combination of the OSs mentioned above:

Windows 95/98/MeWindows NT 4.0/2000Windows NT/2000/XPWindows 95/98/Me/ NT/2000/XP

Paper size Feeding direction Notation

A4Long Edge Feeding A4Short Edge Feeding A4S

A3 Short Edge Feeding A3

SERVICE MANUAL

2006.08Ver. 3.0

FIELD SERVICE

Main Unit

Revision historyAfter publication of this service manual, the parts and mechanism may be subject to change forimprovement of their performance.Therefore, the descriptions given in this service manual may not coincide with the actual machine.

When any change has been made to the descriptions in the service manual, a revised version will beissued with a revision mark added as required.

Revision mark: To indicate clearly a section revised, show to the left of the revised section.

A number within represents the number of times the revision has been made.

To indicate clearly a section revised, show in the lower outside section of the correspond-ing page. A number within represents the number of times the revision has been made.

NOTERevision marks shown in a page are restricted only to the latest ones with the old ones deleted.

When a page revised in Ver. 2.0 has been changed in Ver. 3.0: The revision marks for Ver. 3.0 only are shown with those for Ver. 2.0 deleted.

When a page revised in Ver. 2.0 has not been changed in Ver. 3.0: The revision marks for Ver. 2.0 are left as they are.

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2006/08 3.0Error corrections / Corresponded to a Card Version G4

2006/02 2.0Error corrections / Corresponded to a Card Version A7 / Integrated with the bizhub C351 Service Man-ual.

2005/03 1.0 Issue of the first edition

Date Service manual Ver. Revision mark Descriptions of revision

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Field Service Ver. 3.0 Aug. 2006

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CONTENTS

bizhub C351/C450 Main Unit

General1. System configuration............................................................................................... 12. Product specifications ............................................................................................. 3

Maintenance3. Periodical check ...................................................................................................... 9

3.1 Service schedule .................................................................................................. 93.1.1 bizhub C450.................................................................................................. 93.1.2 bizhub C351.................................................................................................. 9

3.2 Maintenance items.............................................................................................. 103.2.1 Parts to be replaced by users (CRU) .......................................................... 103.2.2 Maintenance call (per 60,000-print) ............................................................ 103.2.3 Periodical parts replacement 1 (per 150,000-print)..................................... 113.2.4 Periodical parts replacement 2 (per 200,000-print)..................................... 113.2.5 Periodical parts replacement 3 (per 300,000-print)..................................... 11

3.3 Maintenance parts .............................................................................................. 123.3.1 Replacement parts...................................................................................... 123.3.2 Cleaning parts............................................................................................. 13

3.4 Concept of parts life............................................................................................ 143.5 Maintenance procedure (Periodical check parts) ............................................... 16

3.5.1 Replacing the Tray 1 Paper Take-up Roller ................................................. 163.5.2 Replacing the Tray 1 Separation Roller Assy.............................................. 163.5.3 Replacing the Bypass Tray Paper Take-up Roller ....................................... 173.5.4 Replacing the Bypass Tray Separation Roller Assy .................................... 193.5.5 Replacing the Tray 2 Separation Roller....................................................... 193.5.6 Replacing the Tray 2 Paper Take-up Roller ................................................. 213.5.7 Replacing the Tray 2 Pick-up Roller ............................................................ 233.5.8 Cleaning of Registration Roller ................................................................... 243.5.9 Paper Dust Remover................................................................................... 253.5.10 Cleaning of Transport Roller ....................................................................... 253.5.11 Cleaning of 2nd Image Transfer Entrance Upper Guide ............................. 263.5.12 Replacing the Waste Toner Box .................................................................. 263.5.13 Cleaning of the Area around the Waste Toner Collecting Port.................... 273.5.14 Replacing Ozone Filter................................................................................ 27

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3.5.15 Cleaning of the Comb Electrode................................................................. 283.5.16 Cleaning LPH Assy..................................................................................... 283.5.17 Replacement of the Deodorant Filter.......................................................... 293.5.18 Replacement of the Dust Filter ................................................................... 29

3.6 Replacing the unit............................................................................................... 293.6.1 Replacing the 2nd Image Transfer Roller Unit ............................................ 293.6.2 Image Transfer Belt Unit ............................................................................. 303.6.3 Replacing the Imaging Unit (C, M, Y, K) ..................................................... 333.6.4 Replacing the Fusing Unit........................................................................... 36

4. Service tool ........................................................................................................... 374.1 CE Tool list ......................................................................................................... 374.2 Copy materials ................................................................................................... 38

4.2.1 Imaging Unit Single Parts (IU) .................................................................... 384.2.2 Toner Cartridge Single Parts (T/C) ............................................................. 384.2.3 Waste Toner Box......................................................................................... 384.2.4 Maintenance Kit .......................................................................................... 38

5. Firmware upgrade................................................................................................. 395.1 Outline ................................................................................................................ 395.2 Preparations for firmware rewriting by Cygwin ................................................... 40

5.2.1 Outline ........................................................................................................ 405.2.2 Service environment ................................................................................... 405.2.3 Installing the Cygwin................................................................................... 405.2.4 Settings of the Windows Environmental Variable ....................................... 435.2.5 Writing into the Compact flash.................................................................... 44

5.3 Preparations for firmware rewriting by Firmware Imaging Toolkit 2006.............. 475.3.1 Correspond model ...................................................................................... 475.3.2 Function outline .......................................................................................... 475.3.3 System environment ................................................................................... 475.3.4 Installation of software ................................................................................ 485.3.5 Update of software...................................................................................... 505.3.6 Screen ........................................................................................................ 515.3.7 Details of each function .............................................................................. 535.3.8 How to write firmware data ......................................................................... 55

5.4 Firmware rewriting by compact flash.................................................................. 605.4.1 Updating method ........................................................................................ 605.4.2 Action When Data Transfer Fails................................................................. 62

5.5 Updating the Firmware with the Internet ISW..................................................... 635.5.1 Out line ....................................................................................................... 63

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5.5.2 Service environment ................................................................................... 635.5.3 Preparations for Firmware rewriting ............................................................ 635.5.4 Firmware rewriting ...................................................................................... 665.5.5 Error Code List for the Internet ISW............................................................ 69

6. Other ..................................................................................................................... 726.1 Disassembly/Adjustment prohibited items .......................................................... 726.2 Disassembly/Assembly/Cleaning list (Other parts)............................................. 73

6.2.1 Disassembly/Assembly parts list................................................................. 736.2.2 Cleaning parts list ....................................................................................... 75

6.3 Disassembly/Assembly procedure...................................................................... 766.3.1 IR Right Cover/Front Right Cover/Bypass Right & Left Cover .................... 766.3.2 Exit Tray/IR Left Cover/Rear Left Cover/Left Front Cover ........................... 776.3.3 Front Door/Panel Cover/Tray 1 Front Right Cover....................................... 786.3.4 Lower Rear Cover/Tray 2 Rear Cover/Rear Cover/Rear Right Cover/

Tray 2 Rear Right Cover/Wiring Cover ........................................................ 786.3.5 IR Upper Front Cover/IR Upper Right Cover/IR Upper Rear Cover ............ 796.3.6 Original Glass/IR Front Cover ..................................................................... 806.3.7 Control Panel (UN201)................................................................................ 816.3.8 Tray 1 .......................................................................................................... 826.3.9 Tray 2 .......................................................................................................... 846.3.10 Scanner Motor Drive Board (PWB-IC) ........................................................ 846.3.11 CCD Unit ..................................................................................................... 856.3.12 Image Processing Board (PWB-C) ............................................................. 866.3.13 Copier Board (PWB-CF) ............................................................................. 886.3.14 LAN Board (PWB-LAN)............................................................................... 896.3.15 Standard Memory (D_FILE0)...................................................................... 906.3.16 Hard Disk Drive (HDD)................................................................................ 906.3.17 Electronic Sorting Board (PWB-ES)............................................................ 916.3.18 MFP Control Board (PWB-MFPC) .............................................................. 916.3.19 Control Board (PWB-MC) ........................................................................... 936.3.20 Slide Interface Board (PWB-SIF) ................................................................ 946.3.21 High Voltage Unit/1 (HV1) ........................................................................... 966.3.22 High Voltage Unit/2 (HV2) ........................................................................... 976.3.23 Tray 1 Paper Size Board (PWB-I1).............................................................. 986.3.24 DC Power Supply (PU1).............................................................................. 986.3.25 LED Drive Board (PWB-LED) ................................................................... 1006.3.26 Tray 2 Board (PWB-Z)............................................................................... 1016.3.27 Tray 2 Paper Size Board (PWB-I2)............................................................ 101

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6.3.28 Inverter Board (PU201)............................................................................. 1026.3.29 Multi Bypass Unit ...................................................................................... 1036.3.30 Toner Hopper Unit..................................................................................... 1046.3.31 LPH Unit ................................................................................................... 1066.3.32 Scanner Motor (M201).............................................................................. 1096.3.33 Scanner Assy............................................................................................ 1116.3.34 Scanner Drive Cables............................................................................... 1126.3.35 Winding of the Scanner Drive Cables....................................................... 1146.3.36 PWB Unit .................................................................................................. 1196.3.37 PWB Box .................................................................................................. 1206.3.38 Main Motor (M1) ....................................................................................... 1236.3.39 Fusing Drive Motor (M2) ........................................................................... 1236.3.40 Toner Supply Motor C/K (M3) ................................................................... 1246.3.41 Toner Supply Motor Y/M (M4)................................................................... 1256.3.42 Tray 2 Lift-Up Motor (M101) ...................................................................... 1256.3.43 Tray 2 Paper Feed Motor (M102) .............................................................. 1266.3.44 Tray 2 Vertical Transport Motor (M103)..................................................... 1276.3.45 Color PC Drum Motor (M5)....................................................................... 1286.3.46 Color Developing Motor (M6).................................................................... 1306.3.47 K PC Motor (M7)....................................................................................... 1316.3.48 1st Image Transfer Pressure/Retraction Motor (M11)............................... 1326.3.49 2nd Image Transfer Pressure/Retraction Motor (M13).............................. 1336.3.50 Intermediate Transport Motor (M14) ......................................................... 1346.3.51 Fusing Pressure Roller Pressure/Retraction Motor (M19)........................ 1366.3.52 Cleaning Brush Motor (M22)..................................................................... 1396.3.53 IDC/Registration Sensor/1,2 (PC8/PC9)................................................... 1416.3.54 LPH........................................................................................................... 1426.3.55 TCR Sensor Y/M/C (PWB-N1/-N2/-N3) .................................................... 146

6.4 Cleaning procedure .......................................................................................... 1476.4.1 Tray 1 Paper Take-up Roller...................................................................... 1476.4.2 Tray 1 Separation Roller ........................................................................... 1476.4.3 Bypass Tray Paper Take-up Roller............................................................ 1486.4.4 Bypass Tray Separation Roller.................................................................. 1486.4.5 Tray 2 Paper Take-up Roller...................................................................... 1496.4.6 Tray 2 Pick-up Roller................................................................................. 1496.4.7 Tray 2 Separation Roller ........................................................................... 1496.4.8 Tray 2 Transport Roller.............................................................................. 151

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6.4.9 Scanner Rail ............................................................................................. 1516.4.10 Mirrors (1st/2nd/3rd) ................................................................................. 1516.4.11 Lens .......................................................................................................... 1526.4.12 Original Glass ........................................................................................... 1526.4.13 CCD Sensor.............................................................................................. 153

6.5 Mount the original size detecting sensor FD2 (PC204) .................................... 1546.6 Option counter .................................................................................................. 156

6.6.1 Installation of The Counter/K .................................................................... 1566.6.2 Installation method for the Key Counter .................................................... 157

Adjustment/Setting7. How to use the adjustment section ..................................................................... 1598. Utility Mode ......................................................................................................... 160

8.1 Touch Panel Adj. ............................................................................................... 1608.2 Utility Mode function tree .................................................................................. 1618.3 Utility Mode function setting procedure............................................................. 170

8.3.1 Procedure ................................................................................................. 1708.3.2 Exiting ....................................................................................................... 1708.3.3 Changing the setting value in Utility Mode functions................................. 170

8.4 One-Touch Registration .................................................................................... 1718.4.1 Scan.......................................................................................................... 1718.4.2 Fax ............................................................................................................ 1728.4.3 User Box ................................................................................................... 174

8.5 User Setting...................................................................................................... 1758.5.1 System Setting.......................................................................................... 1758.5.2 Display Setting .......................................................................................... 1788.5.3 Initial Setting ............................................................................................. 1828.5.4 Copier Setting ........................................................................................... 1828.5.5 Scanner Setting ........................................................................................ 1858.5.6 Printer Setting ........................................................................................... 1858.5.7 Change Password ..................................................................................... 1908.5.8 Change E-Mail Address ............................................................................ 190

8.6 Administrator Setting ........................................................................................ 1918.6.1 System Setting.......................................................................................... 1918.6.2 Administrator/Machine Setting .................................................................. 2148.6.3 One-Touch Registration ............................................................................ 2148.6.4 User Authentication/Account Track ........................................................... 2208.6.5 Network Setting......................................................................................... 224

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8.6.6 Copier Setting ........................................................................................... 2528.6.7 Printer Setting........................................................................................... 2538.6.8 Fax Setting................................................................................................ 2548.6.9 System Connection................................................................................... 2688.6.10 Security Setting......................................................................................... 269

8.7 Banner Printing................................................................................................. 2789. Adjustment item list............................................................................................. 28010. Service Mode...................................................................................................... 282

10.1 Service Mode function setting procedure ......................................................... 28210.2 Service Mode function tree............................................................................... 28410.3 Date/Time Input mode...................................................................................... 288

10.3.1 Date/Time Input mode screen .................................................................. 28810.4 Machine............................................................................................................ 289

10.4.1 Fusing Nip................................................................................................. 28910.4.2 Fusing Temperature.................................................................................. 29010.4.3 Fusing Transport Speed............................................................................ 29110.4.4 Org. Detecting Sensor Adj. ....................................................................... 29110.4.5 Printer Area............................................................................................... 29210.4.6 Scan Area ................................................................................................. 29610.4.7 Printer Resist Loop ................................................................................... 30010.4.8 Color Registration Adjustment .................................................................. 30110.4.9 LPH Rank ................................................................................................. 30310.4.10 LPH Chip Adjust ....................................................................................... 30410.4.11 Manual Bypass Tray Adjustment............................................................... 30510.4.12 Lead Edge Erase Adjustment ................................................................... 30510.4.13 Cooling Fan Speed ................................................................................... 305

10.5 Firmware Version.............................................................................................. 30510.6 Imaging Process Adjustment............................................................................ 306

10.6.1 Gradation Adjust ....................................................................................... 30610.6.2 Transfer Belt.............................................................................................. 30710.6.3 D Max Density .......................................................................................... 30910.6.4 TCR Level Setting..................................................................................... 30910.6.5 Background Voltage Margin...................................................................... 31010.6.6 Transfer Output Fine Adjustment .............................................................. 31010.6.7 Stabilizer ................................................................................................... 31110.6.8 Thick Paper Density Adjustment............................................................... 31210.6.9 Thin Paper Duplex Mode .......................................................................... 31210.6.10 TCR Toner Supply .................................................................................... 312

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10.6.11 Monochrome Density Adjustment ............................................................. 31310.6.12 Dev. Bias Choice....................................................................................... 313

10.7 CS Remote Care .............................................................................................. 31410.7.1 Outlines..................................................................................................... 31410.7.2 Setting Up the CS Remote Care............................................................... 31410.7.3 Software SW setting for CS Remote Care ................................................ 31710.7.4 Setup confirmation .................................................................................... 32210.7.5 Calling the Maintenance ........................................................................... 32210.7.6 Calling the Center from the Administrator ................................................. 32210.7.7 Checking the transmission log .................................................................. 32210.7.8 Detail on settings ...................................................................................... 32310.7.9 List of the CS Remote Care error code..................................................... 32810.7.10 Troubleshooting for CS Remote Care ....................................................... 332

10.8 System 1........................................................................................................... 33310.8.1 Marketing Area.......................................................................................... 33310.8.2 Tel/Fax Number......................................................................................... 33310.8.3 Serial Number ........................................................................................... 33310.8.4 No Sleep ................................................................................................... 33410.8.5 Original Size Detection ............................................................................. 33410.8.6 Foolscap Size Setting ............................................................................... 33410.8.7 Initialization ............................................................................................... 33510.8.8 Install Date ................................................................................................ 33510.8.9 Communication System Setting................................................................ 336

10.9 System 2........................................................................................................... 33610.9.1 HDD .......................................................................................................... 33610.9.2 Image Controller Setting ........................................................................... 33710.9.3 Option Board Status.................................................................................. 33810.9.4 Consumable Life Reminder....................................................................... 33810.9.5 Unit Change .............................................................................................. 33810.9.6 Software Switch Setting ............................................................................ 33910.9.7 Scan Caribration ....................................................................................... 33910.9.8 LCT Paper Size Setting............................................................................. 33910.9.9 Line Mag Setting ....................................................................................... 33910.9.10 Data Capture............................................................................................. 34010.9.11 Network Fax Settings ................................................................................ 342

10.10 Counter ............................................................................................................. 34310.10.1 Procedure ................................................................................................. 34310.10.2 Life ............................................................................................................ 343

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10.10.3 Jam ........................................................................................................... 34410.10.4 Service Call Counter................................................................................. 34410.10.5 Warning .................................................................................................... 34410.10.6 Maintenance ............................................................................................. 34410.10.7 Service Total ............................................................................................. 34510.10.8 Counter of Each Mode.............................................................................. 34510.10.9 Service Call History (Data) ....................................................................... 34510.10.10 ADF Paper Pages ..................................................................................... 34510.10.11 Paper Jam History .................................................................................... 34510.10.12 Fax Connection failed ............................................................................... 345

10.11 List Output ........................................................................................................ 34610.11.1 Machine Management List....................................................................... 34610.11.2 Adjustment List ......................................................................................... 34610.11.3 Parameter List........................................................................................... 34610.11.4 Service Parameter .................................................................................... 34610.11.5 Protocol Trace........................................................................................... 34610.11.6 Fax Setting List ......................................................................................... 346

10.12 State Confirmation............................................................................................ 34710.12.1 Sensor Check ........................................................................................... 34710.12.2 Table Number ........................................................................................... 35610.12.3 Level History1 ........................................................................................... 35710.12.4 Level History2 ........................................................................................... 35710.12.5 Temp. & Humidity...................................................................................... 35710.12.6 CCD Check............................................................................................... 35710.12.7 Memory / HDD Adj.................................................................................... 35810.12.8 Memory/HDD State .................................................................................. 36110.12.9 Color Regist .............................................................................................. 36110.12.10 IU Lot No................................................................................................... 36110.12.11 LPH Status................................................................................................ 36110.12.12 Adjustment Data List................................................................................. 362

10.13 Test Mode......................................................................................................... 36210.13.1 Procedure for Test Pattern Output ............................................................ 36210.13.2 Gradation Pattern ..................................................................................... 36210.13.3 Halftone Pattern........................................................................................ 36310.13.4 Lattice Pattern........................................................................................... 36310.13.5 Solid Pattern ............................................................................................. 36410.13.6 Color Sample ............................................................................................ 36410.13.7 8 Color Solid Pattern................................................................................. 365

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10.13.8 LPH Pattern............................................................................................... 36510.13.9 Running Mode........................................................................................... 36510.13.10 Fax Test..................................................................................................... 366

10.14 ADF .................................................................................................................. 36610.15 FAX................................................................................................................... 36610.16 Finisher ............................................................................................................. 36610.17 Internet ISW...................................................................................................... 366

10.17.1 Internet ISW Set........................................................................................ 36610.17.2 HTTP Setting ............................................................................................ 36710.17.3 FTP Setting ............................................................................................... 36810.17.4 Forwarding Access Setting ....................................................................... 36910.17.5 Download .................................................................................................. 369

11. Enhanced Security .............................................................................................. 37011.1 Enhanced Security Function Setting Procedure............................................... 370

11.1.1 Procedure ................................................................................................. 37011.1.2 Exiting ....................................................................................................... 370

11.2 Enhanced Security Function Tree..................................................................... 37011.3 Settings in the Enhanced Security.................................................................... 371

11.3.1 CE Password............................................................................................. 37111.3.2 Administrator Password ............................................................................ 37111.3.3 Administrator Feature Level ...................................................................... 37211.3.4 CE Authentication ..................................................................................... 37211.3.5 IU Life Stop Setting ................................................................................... 37211.3.6 NVRAM Data Backup................................................................................ 373

12. Billing Setting ...................................................................................................... 37412.1 Billing Setting Function Setting Procedure ....................................................... 374

12.1.1 Procedure ................................................................................................. 37412.1.2 Exiting ....................................................................................................... 374

12.2 Billing Setting Function Tree ............................................................................. 37412.3 Settings in the Billing Setting ............................................................................ 375

12.3.1 Counter Setting ......................................................................................... 37512.3.2 Management Function Choice .................................................................. 37612.3.3 Coverage Rate Clear ................................................................................ 381

13. Procedure for Resetting ...................................................................................... 38213.1 Trouble resetting ............................................................................................... 38213.2 Contents to be cleared by Reset function......................................................... 382

14. Mechanical adjustment ....................................................................................... 38314.1 Mechanical adjustment of the scanner section................................................. 383

14.1.1 Adjustment of the Scanner Motor Belt ...................................................... 383

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14.1.2 Focus Positioning of the Scanner and Mirrors Unit................................... 38414.2 Scanner Position Adjustment ........................................................................... 38414.3 Mechanical adjustment of the bypass tray section ........................................... 385

14.3.1 Adjustment of the Bypass Paper Size Unit ............................................... 385

Troubleshooting15. Jam Display......................................................................................................... 387

15.1 Misfeed Display ................................................................................................ 38715.1.1 Misfeed Display Resetting Procedure....................................................... 388

15.2 Sensor layout.................................................................................................... 38915.2.1 System Mounted with PC-402. ................................................................. 38915.2.2 System Mounted with PC-202. ................................................................. 390

15.3 Solution ............................................................................................................ 39115.3.1 Initial Check Items .................................................................................... 39115.3.2 Tray 1 take-up, 2nd Image Transfer, Fusing Misfeed ................................ 39215.3.3 Tray 2 take-up, Vertical Transport, Multiple Bypass take-up ..................... 39315.3.4 LCT Take-up and Vertical Transport Misfeed (PC-402) ............................ 39515.3.5 Tray 3 Take-up and Vertical Transport Misfeed (PC-102/PC202) ............. 39615.3.6 Tray 4 Take-up and Vertical Transport Misfeed (PC202)........................... 39715.3.7 Duplex Transport Misfeed ......................................................................... 39815.3.8 Fusing/Exit Misfeed................................................................................... 399

16. Malfunction code................................................................................................. 40016.1 Restarting......................................................................................................... 40016.2 Alert code ......................................................................................................... 400

16.2.1 Alert list..................................................................................................... 40116.3 Solution ............................................................................................................ 402

16.3.1 S-1: CCD clamp/gain adjustment failure................................................... 40216.3.2 P-5: IDC Sensor (Front) failure ................................................................. 40216.3.3 P-28 IDC Sensor (Back) failure................................................................. 40216.3.4 P-6: Cyan Imaging Unit failure .................................................................. 40316.3.5 P-7: Magenta Imaging Unit failure ............................................................ 40316.3.6 P-8: Yellow Imaging Unit failure ................................................................ 40316.3.7 P-9: Black Imaging Unit failure.................................................................. 40316.3.8 P-21: Color Shift Test Pattern failure......................................................... 40316.3.9 P-22: Color Shift Adjust failure.................................................................. 40316.3.10 P-26: 1st image transfer ATVC (Black) failure........................................... 40416.3.11 P-27: 2nd image transfer ATVC failure ..................................................... 40416.3.12 P-29: 1st image transfer ATVC (Color) failure........................................... 404

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16.3.13 P-30: Color PC Drum Sensor malfunction ................................................ 40416.3.14 P-31: Black PC Drum Sensor malfunction ................................................ 404

16.4 Trouble code ..................................................................................................... 40516.4.1 Trouble code list ........................................................................................ 405

16.5 How to reset...................................................................................................... 42916.6 Solution............................................................................................................. 430

16.6.1 C0204: Tray 2 Elevator failure ................................................................... 43016.6.2 C0211: Manual Bypass Paper Lifting Failure ............................................ 43016.6.3 C0301: Suction Fan Motors failure to turn................................................ 43116.6.4 C0351: Paper Cooling Fan Motors failure to turn ..................................... 43116.6.5 C2151: 2nd Image Transfer Roller pressure/retraction failure................... 43116.6.6 C2152: Image Transfer Belt pressure/retraction failure............................. 43216.6.7 C2160: Cyan PC Drum Charge Corona malfunction ................................ 43216.6.8 C2161: Magenta PC Drum Charge Corona malfunction........................... 43216.6.9 C2162: Yellow PC Drum Charge Corona malfunction............................... 43216.6.10 C2163: Black PC Drum Charge Corona malfunction................................ 43216.6.11 C2164: PC Drum Charge Corona malfunction.......................................... 43216.6.12 C2251: K PC Motors failure to turn .......................................................... 43316.6.13 C2252: K PC Motor turning at abnormal timing ........................................ 43316.6.14 C2253: Color PC Motors failure to turn .................................................... 43316.6.15 C2254: Color PC Motor turning at abnormal timing.................................. 43416.6.16 C2255: Color Developing Motors failure to turn ....................................... 43416.6.17 C2256: Color Developing Motor turning at abnormal timing ..................... 43416.6.18 C2257: Cleaning Brush Motors failure to turn .......................................... 43516.6.19 C2258: Cleaning Brush Motor Turning at abnormal timing ....................... 43516.6.20 C2351: Toner Suction Fan Motor/Ks failure to turn .................................. 43516.6.21 C2352: Toner Suction Fan Motors failure to turn...................................... 43616.6.22 C2451: New Transfer Cleaner Unit resetting failure .................................. 43616.6.23 C3461: New Fusing Unit resetting failure.................................................. 43616.6.24 C2551: Abnormally low toner density detected Cyan TCR Sensor........... 43716.6.25 C2553: Abnormally low toner density detected Magenta TCR Sensor..... 43716.6.26 C2555: Abnormally low toner density detected Yellow TCR Sensor......... 43716.6.27 C2552: Abnormally high toner density detected Cyan TCR Sensor ......... 43816.6.28 C2554: Abnormally high toner density detected Magenta TCR Sensor ... 43816.6.29 C2556: Abnormally high toner density detected Yellow TCR Sensor ....... 43816.6.30 C2557: Abnormally low toner density detected Black TCR Sensor .......... 43816.6.31 C2558: Abnormally high toner density detected Black TCR Sensor......... 43916.6.32 C2559: Cyan TCR Sensor adjustment failure ........................................... 439

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16.6.33 C255A: Magenta TCR Sensor adjustment failure..................................... 43916.6.34 C255B: Yellow TCR Sensor adjustment failure......................................... 43916.6.35 C255C: Black TCR Sensor adjustment failure.......................................... 44016.6.36 C2651: Cyan Imaging Unit EEPROM access error .................................. 44016.6.37 C2652: Magenta Imaging Unit EEPROM access error............................. 44016.6.38 C2653: Yellow Imaging Unit EEPROM access error................................. 44016.6.39 C2654: Black Imaging Unit EEPROM access error .................................. 44016.6.40 C2655: Cyan LPH correction data download failure ................................. 44116.6.41 C2656: Yellow LPH correction data download failure ............................... 44116.6.42 C2657: Magenta LPH correction data download failure ........................... 44116.6.43 C2658: Black LPH correction data download failure................................. 44116.6.44 C3101: Fusing Pressure Roller pressure/retraction failure ....................... 44116.6.45 C3201: Fusing Drive Motors failure to turn .............................................. 44216.6.46 C3202: Fusing Drive Motor turning at abnormal timing ............................ 44216.6.47 C3301: Fusing Cooling Fan Motor /1s failure to turn................................ 44216.6.48 C3302: Fusing Cooling Fan Motor /2, /3s failure to turn........................... 44316.6.49 C3451: Heating Roller warm-up failure..................................................... 44316.6.50 C3452: Fusing Pressure Roller warm-up failure....................................... 44316.6.51 C3751: Heating Roller abnormally high temperature................................ 44316.6.52 C3752: Fusing Pressure Roller abnormally high temperature.................. 44316.6.53 C3851: Heating Roller abnormally low temperature ................................. 44316.6.54 C3852: Fusing Pressure Roller abnormally low temperature ................... 44316.6.55 C4705: Printer Time Out........................................................................... 44416.6.56 C4761: Compression hardware timeout ................................................... 44416.6.57 C4765: Extraction hardware timeout ........................................................ 44416.6.58 C4770: JBIG0 Error .................................................................................. 44416.6.59 C4771: JBIG1 Error .................................................................................. 44416.6.60 C4772: JBIG2 Error .................................................................................. 44416.6.61 C4773: JBIG3 Error .................................................................................. 44416.6.62 C4780: Compressor 0 command buffer stop failure ................................. 44416.6.63 C4781: Compressor 1 command buffer stop failure ................................. 44416.6.64 C4782: Compressor 2 command buffer stop failure ................................. 44416.6.65 C4783: Compressor 3 command buffer stop failure ................................. 44416.6.66 C5102: Main Motors failure to turn........................................................... 44516.6.67 C5103: Main Motor Turning at abnormal timing........................................ 44516.6.68 C5351: Power Supply Cooling Fan Motors failure to turn ........................ 44616.6.69 C5353: Cooling Fan Motor 2s failure to turn ............................................ 446

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16.6.70 C5354: Ozone Ventilation Fan Motors failure to turn................................ 44616.6.71 C5355: Cooling Fan Motor/3s failure to turn............................................. 44716.6.72 C5356: Cooling Fan Motor/1s failure to turn............................................. 44716.6.73 C5370: MFP Control Board Cooling Fan Motors failure to turn................ 44716.6.74 C6102: Scanner Home Sensor malfunction.............................................. 44816.6.75 C6103: Scanner overrun failure ................................................................ 44816.6.76 C6301: Scanner Cooling Fan Motors failure to turn ................................. 44816.6.77 C6704: Scanner Time Out ........................................................................ 44916.6.78 C6751: CCD clamp/gain adjustment failure .............................................. 44916.6.79 C9401: Exposure Lamps failure to turn ON ............................................. 45016.6.80 C9402: Exposure Lamp turning ON at abnormal timing ........................... 45016.6.81 CA051: Standard Controller configuration failure...................................... 45016.6.82 CC001: Vendor connection failure ............................................................ 45016.6.83 CC151: ROM contents error upon startup (MSC)..................................... 45116.6.84 CC152: ROM contents error upon startup (Scanner) ............................... 45116.6.85 CC153: ROM contents error upon startup (PRT)...................................... 45116.6.86 CC154: ROM contents error upon startup (LPH)...................................... 45116.6.87 CC163: ROM contents error (PRT)........................................................... 45116.6.88 CD001: Hard disk initialization abnormality .............................................. 45116.6.89 CD002: JOB RAM save error.................................................................... 45116.6.90 CD004: Hard disk access error ................................................................. 45216.6.91 CD005: Hard Disk Error 1 ......................................................................... 45216.6.92 CD006: Hard Disk Error 2 ......................................................................... 45216.6.93 CD007: Hard Disk Error 3 ......................................................................... 45216.6.94 CD008: Hard Disk Error 4 ......................................................................... 45216.6.95 CD009: Hard Disk Error 5 ......................................................................... 45216.6.96 CD00A: Hard Disk Error 6......................................................................... 45216.6.97 CD00B: Hard Disk Error 7......................................................................... 45216.6.98 CD00C: Hard Disk Error 8 ........................................................................ 45216.6.99 CD00D: Hard Disk Error 9 ........................................................................ 45216.6.100 CD00E: Hard Disk Error A ........................................................................ 45216.6.101 CD00F: Hard disk data transfer error........................................................ 45216.6.102 CD020: Hard disk verify error.................................................................... 45216.6.103 CD010: Hard disk unformat ...................................................................... 45216.6.104 CD011: Hard disk specifications error ...................................................... 45316.6.105 CD201: File memory mounting error......................................................... 45316.6.106 CD202: Memory capacity discrepancy ..................................................... 453

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16.6.107 CD203: Memory capacity discrepancy 2 .................................................. 45316.6.108 CD204: Expanded memory unit not mounted at JScribe able.................. 45316.6.109 CD211: PCI-SDRAM DMA operation failure............................................. 45416.6.110 CD212: Compression/extraction timeout detection................................... 45416.6.111 CD231: No Fax memory at FAX board mounting ..................................... 45416.6.112 CD241: Encryption board setting error ..................................................... 45416.6.113 CD242: Encryption board mounting error ................................................. 45416.6.114 CD251: No JPEG board mounting at JPEG board mount setting ............ 45516.6.115 CD3##: NVRAM Data error ...................................................................... 45616.6.116 CE002: Message and Method parameter failure ...................................... 45716.6.117 CEEE1: MSC undefined malfunction occurring ........................................ 45716.6.118 CEEE2: Scanner Section undefined malfunction ..................................... 45816.6.119 CEEE3: Engine Section undefined malfunction........................................ 458

17. Power supply trouble........................................................................................... 45917.1 Machine is not energized at all (PU1 operation check) .................................... 45917.2 Control panel indicators do not light. ................................................................ 45917.3 Fusing Heaters do not operate......................................................................... 46017.4 Power is not supplied to ADF ........................................................................... 46017.5 Power is not supplied to duplex ........................................................................ 46017.6 Power is not supplied to option......................................................................... 461

17.6.1 Optional paper feed cabinet...................................................................... 46117.6.2 Finisher ..................................................................................................... 461

18. Image quality problem......................................................................................... 46218.1 How to read element date ................................................................................ 462

18.1.1 Table Number ........................................................................................... 46218.1.2 Level History 1 .......................................................................................... 46318.1.3 Level History 2 .......................................................................................... 464

18.2 How to identify problematic part ........

Documents

138124992-Servis-Za-Minolta-C351 c450