12.Intelligence & Leader

8/8/2019 12.Intelligence & Leader

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Speaker : Dr. Nay Zin Latt

Chairman Business Group Business Group

Hotel Group. Hotel Group.

Venue : India

Date : 10.10.10


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Leadership is the capacity

to translate vision intoreality

Leadership Leadership is not in wordis not in word

but in action but in action


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Leaders

Manage through Emotional

Intelligence

They are self-aware and can

manage their emotions

They are also attuned to the

feelings of others and are able

to gauge their organizations

emotional state


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Emotional Intelligence can be learned andEmotional Intelligence can be learned and

improved at any ageimproved at any age

But Emotional Intelligence does notBut Emotional Intelligence does not

necessarily only come from lifenecessarily only come from life--experienceexperience

For .. e.g., many newly promotedFor .. e.g., many newly promoted

employees lack empathy because theyemployees lack empathy because theywere successful as individual performerswere successful as individual performers

but did not have the skills forbut did not have the skills forunderstanding othersunderstanding others


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Sustained leadership is gettingSustained leadership is getting

others to perform well and high IQothers to perform well and high IQalone is not enoughalone is not enough

Some people are born with the emotionalSome people are born with the emotional

awareness to read peopleawareness to read people -- to know the moodto know the mood

of people and their expectations.of people and their expectations.

This ability can be enhanced through experienceThis ability can be enhanced through experience

and learningand learning


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Effective leadership development requires aEffective leadership development requires apositive desire, rather than a negativepositive desire, rather than a negativemotivation on the part of the individualmotivation on the part of the individual

You have to want to changeYou have to want to change

Change driven by fear will not lastChange driven by fear will not last


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Emotional Intelligence isEmotional Intelligence isimportantimportant for effective leadersfor effective leaders

But there are people with limitedBut there are people with limitedemotional Intelligence who can beemotional Intelligence who can besuccessfulsuccessful the onethe one--hit wondershit wonders

However, they cannot transfer theirHowever, they cannot transfer theirsuccess to other organizations, i.e.,success to other organizations, i.e.,

they cant replicate their successthey cant replicate their success


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CEOs must hear things which areCEOs must hear things which are

hardest to hearhardest to hear the bad and the uglythe bad and the uglyabout the organizationabout the organization

The use of Emotional IntelligenceThe use of Emotional Intelligenceby leaders is important for theirby leaders is important for their

success as well to the success ofsuccess as well to the success of

their organizationstheir organizations


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Emotional Intelligence is important forEmotional Intelligence is important for

political leaders and can be enhancedpolitical leaders and can be enhanced

through sustained effortthrough sustained effort

George Washington learned to control hisGeorge Washington learned to control histempertemper

Abraham Lincoln overcame deep melancholia toAbraham Lincoln overcame deep melancholia to

show bravery and warm countenanceshow bravery and warm countenance


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FDR transformed himself from a polioFDR transformed himself from a polio--

stricken invalid to a leader of empathy,stricken invalid to a leader of empathy,patience and selfpatience and self--awarenessawareness

Richard Nixon cannot fully control hisRichard Nixon cannot fully control his

demons and was finally brought downdemons and was finally brought downafter Watergateafter Watergate

Bill Clinton struggled for selfBill Clinton struggled for self--masterymastery

but cannot control the cracks in hisbut cannot control the cracks in his

charactercharacter


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Leadership involves selfLeadership involves self--awareness,awareness,the ability to know yourself deeply; thethe ability to know yourself deeply; the

understanding of our strengths andunderstanding of our strengths andweaknesses; your purpose in life,weaknesses; your purpose in life,values and aspirations; how and whyvalues and aspirations; how and why

you respond to a situation in ayou respond to a situation in aparticular wayparticular way

This is an ability which can beThis is an ability which can bedeveloped throughout your lifetimedeveloped throughout your lifetime


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Leaders are not born but madeLeaders are not born but made

It takes years of hard work and to learnIt takes years of hard work and to learnfrom extreme difficulties andfrom extreme difficulties and

disappointmentsdisappointments

Many wouldMany would--be leaders do not focus onbe leaders do not focus on

this personal development and becamethis personal development and becamedestructive when they became leadersdestructive when they became leaders


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SelfSelf--awareness and other Emotionalawareness and other Emotional

Intelligence skills come naturally toIntelligence skills come naturally tosome and less so to otherssome and less so to others but theybut they

can be learned.can be learned.

One of the most useful techniques forOne of the most useful techniques for

improving your selfimproving your self--awareness isawareness is

meditationmeditation -- by listening to your innerby listening to your inner

voice you can develop a deepvoice you can develop a deep--awarenessawareness

of yourself.of yourself.


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It is important to be in tune with peopleIt is important to be in tune with people

andand to know those who needsto know those who needs

encouragementencouragement and those who needand those who need

cautioning.cautioning.

The objectivity and perspective of theThe objectivity and perspective of the

conductor as the only person who isconductor as the only person who islistening is critical to help the orchestralistening is critical to help the orchestra

reach its goals.reach its goals.


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Empathy and compassion must beEmpathy and compassion must be

balanced with honesty.balanced with honesty.

If people are given an honest opinion andIf people are given an honest opinion and

if they are willing to learn they will exceptif they are willing to learn they will exceptthe hard truth; if not they are not suitablethe hard truth; if not they are not suitable

for the organization.for the organization.


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In Asia, selfIn Asia, self--awareness, selfawareness, self--

control, empathy, humility andcontrol, empathy, humility and

other Emotional Intelligenceother Emotional Intelligencecompetencies are very importantcompetencies are very important

They are part of the ConfucianThey are part of the Confucianwahwah, i.e., social harmony, where, i.e., social harmony, where

everyone seeks consensus.everyone seeks consensus.


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Emotional Intelligence is powerfulEmotional Intelligence is powerful

and but it can be dangerous.and but it can be dangerous.

Empathy is an extraordinaryEmpathy is an extraordinary

relationshiprelationship--building tool but mustbuilding tool but mustbe used very carefully and might dobe used very carefully and might do

serious damage to the person whoserious damage to the person who

empathises.empathises.

Overdoing empathy can take aOverdoing empathy can take a

physical toll.physical toll.


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Empathy must be tempered andEmpathy must be tempered andrelationshiprelationship--building emphasizedbuilding emphasized

The balanced use of empathy is veryThe balanced use of empathy is veryeffective and less stressfuleffective and less stressful


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Emotional Intelligence is necessaryEmotional Intelligence is necessary

but not sufficient for leadership.but not sufficient for leadership.

If Emotional Intelligence is usedIf Emotional Intelligence is used

merely to gain formal or informalmerely to gain formal or informalauthority, it is not leadership.authority, it is not leadership.

This is the abuse of EmotionalThis is the abuse of EmotionalIntelligence.Intelligence.


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Leadership involves usingLeadership involves usingemotional Intelligence while havingemotional Intelligence while havingthe courage to raise toughthe courage to raise toughquestions, challenge widelyquestions, challenge widely--heldheldassumptionsassumptions

It demands commitment to serveIt demands commitment to serveothers; diagnostic skills; tacticalothers; diagnostic skills; tactical

and strategic reasoning; courage toand strategic reasoning; courage toget beneath the surface and theget beneath the surface and theheart to bear the heat and grief.heart to bear the heat and grief.


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When you know a thing,When you know a thing,

toto holdhold that you know it;that you know it;

and when you do not know a thing,and when you do not know a thing,

toto allowallow that you do not know it,that you do not know it,

this is knowledge.this is knowledge.


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NEEDWhat drives

you?

TALENTWhat can you be

the best?

PASSIONWhat are you

deeply

passionate

about?

CONSCIENCEWhat does it tell you?

VOICEUnique personal

significance

How do we achieve greatness in any

position and in any setting?


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Whole Person Paradigm

SPIRIT

MIND

BODYHEART


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Two Roads In Life

GREATNESS

MEDIOCRITYLOSEYOURVOICEKeep Others

from Finding & Using

Their Voice

FINDYOURVOICEInspire Others

to Find Their Voice

road less traveled

road traveled by many


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Find Your Voice: Summary

Whole

Person

BODY

MIND

HEART

SPIRIT

4 Needs

To live

To Learn

To Love

To Leave a

Legacy

4

Intelligences

Physical

Intelligence(PQ)

Mental

Intelligence

(IQ)

Emotional

Intelligence

(EQ)

Spiritual

Intelligence

(SQ)

4 Attributes

Discipline

Vision

Passion

Conscience

Discover Your Voice Express Your Voice


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IQ IntelligentQuotient is important..but.. EQ Emotional Intelligence is

more important.

Without EQ.. The one who gets IQ cannot go further.


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Dr. NayDr. Nay ZinZin LattLatt

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12.Intelligence & Leader