Passenger Vehicles Ranking

Source: Synovate 2008 Product Quality Awards

N = 7768

All graphs, rankings, tables and information extracted from this media release must be accompanied by a statement acknowledging "Synovate 2008 Product Quality Awards“ as the source

Note: Models with <50 interviews have been excluded from the ranking

103

68

67

66

64

63

63

62

60

60

59

57

56

55

54

52

32

28

0 50 100 150 200 250 300 350

PC Average

Chevrolet Aveo (Hatch)

BMW 3 Series (Pet)

Mercedes-Benz E-Class

BMW 3 Series (Dsl)

Opel Corsa Hatch (excl Lite)

Mercedes-Benz C-Class Pet (excl. SW)

Toyota Corolla 140i

Toyota Yaris Sedan (T1&T3)

Toyota Yaris T3 (Hatch)

Mercedes-Benz C-Class (Sports Coupe)

Mercedes-Benz SLK

BMW 3 Series Coupe / Cabriolet / M3

Toyota Avensis

Mercedes-Benz CLK

BMW 5 Series (Pet & Dsl)

Toyota Yaris T1 (Hatch)

Mercedes-Benz S-Class

Passenger Vehicles Ranking

Source: Synovate 2008 Product Quality Awards

N = 7768

All graphs, rankings, tables and information extracted from this media release must be accompanied by a statement acknowledging "Synovate 2008 Product Quality Awards“ as the source

Note: Models with <50 interviews have been excluded from the ranking

103

99

98

95

95

94

92

92

88

87

86

85

85

77

76

74

73

70

0 50 100 150 200 250 300 350

PC Average

Renault Megane II (Sedan)

Renault Clio

MINI Cooper (excl Clubman)

Mercedes-Benz C-Class Dsl (excl. SW)

Ford Ka

Mazda 3 (Sedan)

Ford Fiesta

Toyota Corolla >140

Mercedes-Benz B-Class

Chevrolet Spark

BMW 1 Series (excl Cabriolet)

Mazda 2

Mercedes-Benz A-Class

Toyota RunX 140

Nissan Micra 1.4 (Hatch)

Chevrolet Aveo (Sedan)

Toyota Corolla Verso

Passenger Vehicles Ranking

Source: Synovate 2008 Product Quality Awards

N = 7768

All graphs, rankings, tables and information extracted from this media release must be accompanied by a statement acknowledging "Synovate 2008 Product Quality Awards“ as the source

Note: Models with <50 interviews have been excluded from the ranking

103

122

122

119

119

118

117

117

117

115

113

112

110

105

105

103

103

100

0 50 100 150 200 250 300 350

PC Average

Audi A3 Sportback

Mazda 6

VW Touran

Peugeot 207

VW Polo Hatch (Pet & Dsl)

Audi A4 (Pet & Dsl)

Nissan Tiida (Sedan)

VW Polo Classic Sedan ((Pet & Dsl)

VW Golf 5 GTI

Renault Megane II (Hatch)

Mazda5

VW Golf 5 (Pet & Dsl)

Toyota Avanza

Volvo S40

Toyota RunX >140 (inc RSi)

Fiat Panda (Pet & Dsl)

VW Jetta 5 (Pet & Dsl)

Passenger Vehicles Ranking

Source: Synovate 2008 Product Quality Awards

N = 7768

All graphs, rankings, tables and information extracted from this media release must be accompanied by a statement acknowledging "Synovate 2008 Product Quality Awards“ as the source

Note: Models with <50 interviews have been excluded from the ranking

103

242

200

196

195

191

183

166

165

164

161

157

154

141

139

138

133

125

0 50 100 150 200 250 300 350

PC Average

VW Citi

Fiat Punto / Grande Punto (Pet & Dsl)

Dodge Caliber

SEAT Ibiza

VW Caravelle T5

Ford Focus (Hatch)

Opel Astra GTC

Nissan Tiida (Hatch)

Fiat Palio 1.2 ED (Eco, Vibe, Go!)

Mazda 3 (Hatch)

Opel Meriva

Peugeot 206 (ex CC, SW)

Peugeot 307

Renault Grand Scenic

Audi A3 (Pet & Dsl)

Opel Corsa Lite

Opel Zafira

Recreational Vehicles Ranking

Source: Synovate 2008 Product Quality Awards

N = 1954

All graphs, rankings, tables and information extracted from this media release must be accompanied by a statement acknowledging "Synovate 2008 Product Quality Awards“ as the source

Note: Models with <50 interviews have been excluded from the ranking

90

298

214

165

160

145

123

102

101

99

98

91

77

76

74

72

72

65

62

57

41

0 50 100 150 200 250 300 350

RV Average

Land Rover Defender (Dsl)

Ford Territory

Mitsubishi Pajero 3-dr

Jeep Cherokee (Pet)

Jeep Wrangler ( 2 & 4-dr)

VW Touareg

Nissan X-Trail

Land Rover Freelander

Range Rover

Audi Q7

Volvo XC90

Jeep Grand Cherokee

Mercedes-Benz GL Class

BMW X5

Mercedes-Benz M-Class

Toyota Fortuner

BMW X3

Toyota RAV4

Land Rover Discovery

Toyota Prado

Light Commercial Vehicles Ranking

Abbreviations Key:LPDC: Large Petrol Double CabLPSC: Large Petrol Single CabHTON: Half TonDSC: Diesel Single CabDDC: Diesel Double Cab

Source: Synovate 2008 Product Quality Awards

N = 2713

All graphs, rankings, tables and information extracted from this media release must be accompanied by a statement acknowledging "Synovate 2008 Product Quality Awards“ as the source

Note: Models with <50 interviews have been excluded from the ranking

126

303

245

242

238

236

163

143

140

138

135129

124

116

113

107

97

97

85

83

71

63

0 40 80 120 160 200 240 280 320

LCV Average

Mazda (BT50) (DDC)

Mazda Drifter (DSC)

Nissan Hardbody (DDC)

Ford Ranger (DDC)

Fiat Strada (HTON)

Nissan Hardbody (LPDC)

Mitsubishi Colt (LPSC)

Nissan Navara (DDC)

Nissan Hardbody (LPSC)

Nissan 1400 (HTON)

Ford Bantam (HTON)

Isuzu KB (DDC)

Nissan Navara (LPDC)

Toyota Hilux (DDC)

Isuzu KB (incl Fleetside) (DSC)

Toyota Land Cruiser Pickup (DSC)

Toyota Hilux (Diesel) (DSC)

Opel Corsa Utility (HTON)

Toyota Hilux (LPSC)

Isuzu KB (excl 2.2 DC) (LPSC)

Toyota Hilux (LPDC)

Entry / Small Passenger Vehicle Segments

Segment Position Model

Entry

1 Toyota Yaris T1

2 (tie) Chevrolet Spark

2 (tie) Ford Ka

Small Hatch1 (tie) Toyota Yaris T3

1 (tie) Opel Corsa (excl Lite)

2 Chevrolet Aveo 5 dr

Small Sedan 1 (tie) Toyota Yaris Sedan

1 (tie) Toyota Corolla 140i

2 Chevrolet Aveo Sedan

Source: Synovate Quality Awards

All graphs, rankings, tables and information extracted from this media release must be accompanied by a statement acknowledging “Synovate Quality Awards 2008” as the source

Other Passenger Vehicle Segments

Segment Position Model

Top Hatch1 Mercedes-Benz A-Class

2 BMW 1 Series (Excl Cabriolet)

3 MINI Cooper

Top Sedan1 (tie) Toyota Corolla >140

1 (tie) Mazda 3

2 Renault Megane II Sedan

Medium1 (tie) Toyota Avensis

1 (tie) Mercedes-Benz C-Class Petrol (excl SW)

1 (tie) BMW 3 Series (dsl)

Source: Synovate Quality Awards

All graphs, rankings, tables and information extracted from this media release must be accompanied by a statement acknowledging “Synovate Quality Awards 2008” as the source

Top / Medium Passenger Vehicle Segments

Segment Position Model

Top Executive1 Mercedes-Benz S-Class

2 BMW 5 Series

3 Mercedes-Benz E-Class

Sports Coupé1 (tie) Mercedes-Benz CLK

1 (tie) BMW 3 Series Coupe / Cabriolet / M3

1 (tie) Mercedes-Benz SLK

MPV / Station Wagon

1 Toyota Corolla Verso

2 Mercedes-Benz B-Class

3 Toyota Avanza

Source: Synovate Quality Awards

All graphs, rankings, tables and information extracted from this media release must be accompanied by a statement acknowledging “Synovate Quality Awards 2008” as the source

Recreational Vehicle Segments

Segment Position Model

Small RV1 (tie) Toyota RAV 4

1 (tie) BMW X3

2 Toyota Fortuner

Large RV1 Toyota Prado

2 Land Rover Discovery

3 Mercedes-Benz M-Class

Source: Synovate Quality Awards

All graphs, rankings, tables and information extracted from this media release must be accompanied by a statement acknowledging “Synovate Quality Awards 2008” as the source

Single Cab LCV Vehicle Segments

Segment Position Model

Half Ton1 Opel Corsa Utility

2 (tie) Ford Bantam

2 (tie) Nissan 1400

Petrol Single Cab / Small Petrol Combined

1 Isuzu KB

2 Toyota Hilux

3 Nissan Hardbody

Diesel Single Cab1 (tie) Toyota Hilux

1 (tie) Toyota Land Cruiser Pickup

2 Mitsubishi Colt

Source: Synovate Quality Awards

All graphs, rankings, tables and information extracted from this media release must be accompanied by a statement acknowledging “Synovate Quality Awards 2008” as the source

Double Cab LCV Vehicle Segments

Segment Position Model

Petrol Double Cab1 Toyota Hilux

2 Nissan Navara

3 Nissan Hardbody

Diesel Double Cab1 (tie) Toyota Hilux

1 (tie) Isuzu KB

2 Nissan Navara

Source: Synovate Quality Awards

All graphs, rankings, tables and information extracted from this media release must be accompanied by a statement acknowledging “Synovate Quality Awards 2008” as the source

Category Awards – Passenger Vehicles

Segment Position Brand

Best Local Plant Manufacturing Passenger Vehicles

1 (tie) BMW

1 (tie) Mercedes-Benz

2 Toyota

Best Luxury Passenger Car Brand Overall

1 (tie) BMW

1 (tie) Mercedes-Benz

2 Volvo

Best Volume Passenger Car Brand Overall

1 Toyota

2 Chevrolet

3 Renault

Source: Synovate Quality Awards

All graphs, rankings, tables and information extracted from this media release must be accompanied by a statement acknowledging “Synovate Quality Awards 2008” as the source

Category Awards – Light Commercial Vehicles

Segment Position Brand

Best One Ton Petrol Light Commercial Vehicle Overall

1 Toyota

2 Isuzu

3 Nissan

Best One Ton Diesel Light Commercial Vehicle Overall

1 (tie) Toyota

1 (tie) Isuzu

2 Nissan

Best Local Plant Manufacturing Light Commercial Vehicles

1 (tie) Toyota

1 (tie) Isuzu / Opel

2 Mitsubishi

Best Overall Light Commercial Vehicle Brand

1 (tie) Opel

1 (tie) Toyota

2 Isuzu

Source: Synovate Quality Awards

All graphs, rankings, tables and information extracted from this media release must be accompanied by a statement acknowledging “Synovate Quality Awards 2008” as the source