GUEST SERVICES GUIDE (c) Marin Management, Inc.

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1108. Night Audit Drawer1100. Front Office Operations Guide

A. The Purposes of This Policy

The “night audit drawer” is where guest services team members of all shifts can put document being referred to the night auditor. Some hotels use an in-box, but a drawer is preferred. The purpose of this policy is to describe how we use the night audit drawer.

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GUEST SERVICES GUIDE (c) Marin Management, Inc.

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1108. Night Audit Drawer1100. Front Office Operations Guide

B. Documents for the Night Audit Drawer

Place documents in the night audit drawer according to your shift checklists. For example, put the end-of-shift balance worksheets in the night audit drawer.

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GUEST SERVICES GUIDE (c) Marin Management, Inc.

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1108. Night Audit Drawer1100. Front Office Operations Guide

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