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Page 1: 110-6127-En-R4 VSM Installation Guide Web
Page 2: 110-6127-En-R4 VSM Installation Guide Web

© Copyright 2008–2013 Dell, Inc. All rights reserved.

Dell™ and EqualLogic® are trademarks of Dell Inc.

All trademarks and registered trademarks mentioned herein are the property of their respective owners.

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell is strictly forbidden.

Published: April 2013

Part Number: 110-6127-EN-R4

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Table of Contents

Preface v1 Installing Virtual Storage Manager 1

Additional Documentation 1Overview of Installation 1Choosing an Installation Type 2Specifying a vCenter Server Managed IP 2Requirements for Installation 3

Internet Explorer Security Settings 4Additional Requirements for vCenter Server 4

Obtaining the Installation File 4Information Required for Installation Wizard 4Configuring a Storage Network 6Considerations for Using a Proxy Server 6Deploying the EqualLogic Virtual Appliance 6Configuring VASA 8Verifying the Installation 8Troubleshooting the Installation 9

2 Console CLI Options 11CLI Menu Options 11Configuration Options 12Maintenance Operations 12Updating VSM Appliance Software to version 3.5 from an Earlier Version 13Updating VSM Appliance Software from version 3.5 EPA Version to GA Version 13Updating VSM Appliance Software from version 3.5 to version 3.5.2 15Backing Up a Database 16Restoring a Database 16Collecting Diagnostics 17

Index 19

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Preface Dell™ EqualLogic® PS Series arrays optimize resources by automating capacity, performance, and network load balancing. Additionally, PS Series arrays offer all-inclusive array management software and firmware updates. Dell EqualLogic FS Series appliances, combined with PS Series arrays, offer a high performance, high availability, scalable NAS solution.

AudienceThe information in this guide is intended for VMware® vSphere® administrators responsible for installing the Dell EqualLogic Virtual Storage Manager for VMware.

Related DocumentationFor detailed information about FS Series appliances, PS Series arrays, groups, volumes, array software, and host software, log in to the Documentation page at the customer support site.

Dell Online ServicesYou can learn about Dell products and services using this procedure:

1. Visit http://www.dell.com or the URL specified in any Dell product information.

2. Use the locale menu or click on the link that specifies your country or region.

Dell EqualLogic Storage SolutionsTo learn more about Dell EqualLogic products and new releases being planned, visit the Dell EqualLogic TechCenter site: http://delltechcenter.com/page/EqualLogic. Here you can also see articles, demos, online discussions, and more details about the benefits of our product family.

Technical Support and Customer Service Dell support service is available to answer your questions about PS Series SAN arrays.

Contacting Dell

If you are a customer in the United States or Canada in need of technical support, call 1-800-945-3355. If you are outside of the United States or Canada, visit Dell EqualLogic Product Support.

If you have an Express Service Code, have it ready. The code helps the Dell automated support telephone system direct your call more efficiently.

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1 Installing Virtual Storage Manager

The Dell EqualLogic Virtual Storage Manager for VMware (VSM) is an application that you install as a plug-in to VMware vSphere.

Additional Documentation

In addition to this Installation Guide, the documentation for VSM includes the following:

• Release Notes—Provides the latest information about VSM, such as required software revisions and any known issues.

• Online help—Provides help about screen options and tasks when using the VSM graphical user interface.

• User Guide—Describes the VSM features and concepts.

Overview of Installation

The basic installation procedure for VSM is:

1. Obtain the VSM installation package, which includes the OVA file. This file contains the plug-in for vCenter.

2. Deploy the OVA file from vSphere. By deploying the OVA, you run an installation wizard to establish networking and other settings for VSM.

You can log into the console for VSM to modify configurations and perform additional tasks such as collecting diagnostics.

The following sections explain these procedures.

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Choosing an Installation Type

Decide on the type of installation you require:

• New installation—If you are doing a new installation of the VSM and are not updating a previous database, install the VSM plug-in as described in this chapter.

• Update—If your appliance is currently running HIT/VE version 3.1, and you want to update to version 3.5, follow the update procedure. See Updating VSM Appliance Software to version 3.5 from an Earlier Version on page 13.

Note: Upgrading from version 3.0 to version 3.5 is not supported.

Specifying a vCenter Server Managed IP

Prior to installing VSM, verify that the vCenter Server Managed IP has been set. VSM uses this setting as a means of identifying the IP address to communicate with vCenter. If this is not set, VSM will not complete the boot process.

To set the IP address:

1. In the vSphere client, select vCenter Server Settings from the Administration menu.

2. Click Runtime Settings.

3. On the Select vCenter Settings menu, enter a valid IP address. The address must be accessible from the same subnet as the IP that will be assigned to eth0 when deploying the OVA. See Figure 1.

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Figure 1: vCenter Server Settings in vSphere

Note: Failure to set up the vCenter Server correctly will result in VSM failing to start up.

Requirements for Installation

Table 1 describes the environment requirements for VSM version 3.5.

Table 1: Installation RequirementsProduct VersionVMware vCenter Server™ 1 5.02, 5,1VMware ESX/ESXi™ Server 4.1, 5.0, 5.1VMware View™ 4.5, 4.6, 5.0Dell EqualLogic PS Series firmware 5.0 and higherDell EqualLogic FS 7500 Series with Dell EqualLogic PS Series firmware 6.0 and higherDell EqualLogic Multipathing Extension Module3 1.1.1 and higherJava® Runtime Environment 32-bit version 6.0 and higher

1VSM supports both the Windows version of vCenter Server and the vCenter Server appliance.2The VSM installation will fail if you attempt to install on a system running a version of vCenter earlier than 5.0.3Failure to use version 1.1.1 or higher may cause some virtual machines to become inaccessible after a failover of a Storage Recovery Replica because their ESX hosts lose access to the VM’s datastore.

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Note: VSM version 3.5 supports the version 5.1 native vSphere client, but does not support the vSphere web client.

Internet Explorer Security Settings

On some operating systems, Microsoft® Internet Explorer® is the default browser. When you start VSM, an Internet Explorer window may open with the message that you need to enable ActiveX® controls. If you get this message, VSM will not start until you modify the Security Settings in Internet Explorer to enable ActiveX.

Additional Requirements for vCenter Server

Microsoft® SysPrep must be installed on the vCenter server. Without this, the customization specification for the VMs will not function properly.

In order to create unique desktop VMs, VMware View (and by extension the VSM VDI Tool), leverages the vCenter Customization Specifications Manager to assign unique attributes such as host names and SSIDs to each VDI desktop. The Customization Specifications Manager requires that the correct version of SysPrep for the desktop OS that you are using be copied to the vCenter Server. See the vCenter documentation for the appropriate location for the version of vCenter you are using.

Obtaining the Installation File

The EqualLogic VSM kit includes the following file that is required for installation:

• VSM-3.5.n.nnn.ova—the Open Virtualization Archive package, where nnn is the current build number.

Dell recommends that you copy this file to your local system and make it available on a convenient location, such as your computer desktop.

Information Required for Installation Wizard

When you deploy the VSM appliance, you will make several choices in response to the wizards. These options are described in Table 2.

Note: Some of these values can be changed using the VSM user interface after the installation process is completed.

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Table 2: Information Required for Installation WizardOption Description

Name Name of the virtual machine that includes the VSM virtual appliance. This name must be unique within the vCenter datacenter.

Inventory Location Parent datacenter and optional an inventory folder where the appliance VM will be deployed.

Host/Cluster Cluster, and optionally the host, depending on the cluster’s DRS settings, where the virtual appliance will be deployed.

Resource Pool Resource pool within which the OVA file should be deployed.

VM Storage Profile Specific storage profile, if already defined, for storage of virtual machine files

Disk Format

Format used to store the virtual machine disks. Choose one of the following formats:

• Thick Provision Lazy Zeroed—Creates a virtual disk in a default thick for-mat. Space required for the virtual disk is allocated when the virtual disk is created. Data remaining on the physical device is not erased during cre-ation, but is zeroed out on demand at a later time on first write from the virtual machine.

Using the default flat virtual disk format does not zero out or eliminate the possibility of recovering deleted files or restoring old data that might be present on this allocated space. You cannot convert a flat disk to a thin disk.

• Thick Provision Eager Zeroed—Creates a type of thick virtual disk that supports clustering features such as Fault Tolerance. Space required for the virtual disk is allocated at creation time. In contrast to the flat format, the data remaining on the physical device is zeroed out when the virtual disk is created. It might take much longer to create disks in this format than to create other types of disks.

• Thin Provision—Creates a thin disk that initially only uses as much data-store space as the disk needs for initial operations, based on the value that you enter for the disk size. Use this format to save storage space.

Network Mapping Network to which the NIC should be attached. Select an available network from the drop-down menu.

Host Name Name of the EqualLogic virtual appliance.

Time Zone Time zone that is used in your environment.

NTP Servers Comma-separated list of NTP servers to be used.

vCenter username User account name to be used by the VSM appliance when communicating with the vCenter server.

vCenter password Password of the user account to be used by the VSM appliance when communicating with the vCenter server.

Default Gateway Default gateway for this virtual machine appliance. Leave this blank if you

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Option Description

plan to use DHCP.

DNS Comma-separated list of domain name servers for this virtual machine appliance. Leave this blank if you plan to use DHCP.

Management Network IP Address

IP address to be used for the management network interface (eth0). The management network is the network on which the vCenter server resides. Leave this blank if you plan to use DHCP.

Management Network Netmask Netmask or prefix to be used for the management network interface. Leave this blank if you plan to use DHCP.

Configuring a Storage Network

You can optionally specify a storage network for your VSM server. Typically, you use this option if your PS series group is on a separate network that is not accessible over the default management network.

After you have successfully installed the VSM virtual appliance, you can configure VSM to use a separate network to communicate with the array by using the Configure VSM Properties button in the user interface. For instructions, see the online help and the Dell EqualLogic Virtual Storage Manager for VMware User’s Guide.

Considerations for Using a Proxy Server

If you configured a proxy server in your web browser, you should list the IP address of the VSM server in the exclusion box to indicate that the proxy should not be used for that server. For example, using Microsoft Internet Explorer, access the proxy settings through the sequence Internet Options, Connections tab, LAN settings, Use Proxy Server, Advanced.

If the excluded IP address for VSM is not listed in the proxy exclusion box in the correct format, you will not be able to log into VSM. When entering the address of the VSM server, enter only the IP, and do not include the protocol prefix (http or https).

Deploying the EqualLogic Virtual Appliance

Note: Prior to running this deployment, you must set vCenter Server Management IP. See Specifying a vCenter Server Managed IP on page 2.

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1. In vSphere, select File, then select Deploy OVF Template.

The Source dialog box displays. From here you can browse your computer to locate the VSM-3.5.n.nnn.ova file if you previously saved it locally. Optionally, select the OVA file from a URL.

2. After selecting the file, click Next.

A verification screen displays showing the details of the selected OVA file.

3. Click Next.

The first page of the End User License Agreement displays. This page informs you that you must configure a vCenter-managed IP address, as described in Specifying a vCenter Server Managed IP on page 2.

4. To proceed, click Accept.

The next page of the End User License Agreement displays.

5. To proceed, click Accept.

The Name and Location dialog box displays.

6. Optionally, change the name of the appliance to be deployed. The default is “Dell EqualLogic Virtual Storage Manager for VMware.”

7. In the Inventory Location panel, select the datacenter and (optionally) a folder in which to locate the virtual appliance.

8. Click Next.

The Host/Cluster dialog box displays, showing available hosts and clusters.

9. Select the cluster, and (depending on your clusters DRS settings) the host where the appliance is to be deployed.

10. Click Next.

The Resource Pool dialog box displays.

11. Optionally, select from the available resource pools to specify where the virtual appliance is to be deployed.

12. Click Next.

The Storage dialog box displays.

13. Select the datastores and datastore clusters where you want virtual machine files stored. If a VM Storage Profile has been previously defined, you can choose one from the drop-down list of storage profiles and filter the displayed datastores and datastore clusters.

14. Click Next.

The Disk Format dialog box displays.

15. Select a disk format, then click Next.

If more than one network has been set up for your configuration, the Network Mapping dialog box displays.

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16. From the drop-down list of networks, select a network to which the NIC should be attached. Then click Next.

The Properties dialog box displays.

17. Enter the values as prompted:

– Specify a host name to be assigned to the appliance.– Select the time zone for your environment.– Enter the NTP server to use. You can specify multiple NTP servers in a comma separated list. If you

leave the NTP Servers field blank, NTP synchronization will be disabled.– Enter a vCenter username for the user account to be used by the VSM appliance when communicating

with the vCenter server.– Enter a vCenter password, and then re-enter the password in the confirm password field.– Enter the IP address for the default gateway. Leave this field blank if you plan to use DHCP.– Enter a comma-separated list for DNS servers. Leave this field blank if you plan to use DHCP.– Enter the IP address of the management network. Leave this field blank if you plan to use DHCP.– Enter the netmask or prefix for the management network. Leave this field blank if you plan to use

DHCP.

18. Click Next.

A confirmation page shows a summary of the selections you chose.

19. Click Finish to accept these selections.

A status bar shows the status of deployment.

If successful, a success message displays.

20. Click Close.

Configuring VASA

Configuring the VMware vSphere APIs for Storage Awareness (VASA) is optional. This must be done after the VSM installation is complete, using the VSM virtual appliance’s console CLI. See Configuration Options on page 12.

Verifying the Installation

After successful completion of the installation wizard, the VSM plug-in is registered in vCenter once it has completed the boot up process. Be aware that this may take several minutes. A “VSM Server Starting up” alarm will be triggered in vCenter to indicate that the VSM virtual appliance is ready. The VSM Server Starting event that indicates the server is ready will be in the VM’s Event list and will end with the text “changed from Yellow to Green.”

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Before you can use the VSM plug-in, it must be enabled within the vSphere client. To enable the plug-in:

1. Select Plug-ins, then select Manage Plug-ins.

2. From the list of plug-ins installed, select the EqualLogic VSM plug-in and click Enable. Alternatively exit and restart the vSphere client.

After restarting the vSphere client, to see the Dell EqualLogic Virtual Storage Manager plug-in, on the Solutions and Applications tab, select Home.

Note: After the VSM installation completes, the VSM virtual appliance is identified in vCenter. In addition to the product name and version number for the appliance, vCenter identifies the status of the VMware Tools on the appliance. It is possible that the VMware tools may be identified as “Out-of date,” which indicates that VMware has updated the VMware Tools after the Dell EqualLogicVSM was released. If you see this indication, Dell recommends that you do not to update the tools.

Troubleshooting the Installation

Consult the Troubleshooting chapter of the Dell EqualLogic Virtual Storage Manager for VMware User’s Guide.

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2 Console CLI Options

Use the console CLI to perform additional configuration settings, database maintenance, and diagnostics for VSM.

From vSphere, right-click the VSM appliance from the hierarchy of virtual machines, then select Open Console. The CLI menu displays, similar to the following:

############################################################################ Welcome to Dell EqualLogic Virtual Storage Manager Version - 3.5.n.nnn 2013.March.12 ############################################################################

Item

----------------------------------------------------------------------

1. Configuration2. Maintenance3. Diagnostics4. Reboot appliance5. Logout and reboot appliance The Dell EqualLogic Virtual Storage Manager can be accessedvia the VMware vSphere Client Home page Enter selection [1 - 5]:

CLI Menu Options

Table 3 describes the options in the console CLI menu.

Table 3: CLI Menu OptionsOption Description

1Configuration

Allows you to set various configuration options. See Configuration Options.

2

Maintenance

Allows you to update the appliance software and backup or restore your database. See Maintenance Operations.

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Option Description

3

Diagnostics

Generates diagnostic information that can be sent to Dell EqualLogic customer support. See Collecting Diagnostics.

4 Reboot appliance5 Log out of the appliance

Configuration Options

When you choose the Configuration option, you have these choices:

• Show configuration summary—Lists all the configuration values that have been set.

• Show routes—Lists the network routes that have been configured.

• Configure VMware vSphere Storage APIs for Storage Awareness (VASA)—Configures vCenter Server to use the VSM as the EqualLogic VASA Provider.

When you choose the option to configure VASA, you are prompted to supply a user name and password. This operation automatically registers the VASA provider with the configured VMware vCenter. Note that this does not specify the user name and password of an existing account, but creates a set of credentials that vCenter and VSM will use when passing VASA traffic.

For details about VASA, see the Dell EqualLogic Virtual Storage Manager for VMware User’s Guide.

• Change root password—Enables you to set a new password for the root account.

• Unregister the Dell EqualLogic Virtual Storage Manager from VMware vCenter.

Maintenance Operations

When you choose the Maintenance menu item from the console CLI, you have the following choices:

• Update appliance software version

• Database Backup

• Database Restore

For “Update appliance software version,” you must attach the ISO image to the VSM appliance virtual CD/DVD Drive using the vSphere client.

All files read or written by the Database Backup and Database Restore operations are in the CIFS share accessible using the root password.

The CIFS share of VSM is mountable on any platform that supports CIFS or from a browser using the https URL.

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You can access the CIFS share from a browser by specifying either of the following formats:

• https://ip-address or dns-name/davenport/ip-address or dns-name/database/

• smb://ip-address or dns-name/database/

Updating VSM Appliance Software to version 3.5 from an Earlier Version

The Update Appliance Software option from the CLI allows you to update your appliance to version 3.5 from an earlier version of HIT/VE.

Dell provides an ISO image named VSM-3.5.n.nnn.iso that contains the update. You must first obtain the ISO image file and make it available on a convenient location, such as your computer desktop.

You must attach the ISO image to the VSM appliance virtual CD/DVD Drive using the vSphere client.

If VASA has been configured, unregister it from vCenter prior to performing an upgrade.

To unregister VASA, follow these procedures in the vSphere client:

1. Select Home, then Administration, then Storage Providers.

2. Select the vendor provider and select the Remove option.

To run the update, select the Update appliance option from the CLI console. Then select the desired update options from the submenu that displays.

After the upgrade is complete, reconfigure VASA through the VSM CLI.

Note: Dell recommends that you take a VMware snapshot of the appliance before performing an update. After you confirm the appliance has updated correctly, you can delete the VMware snapshot.

Updating VSM Appliance Software from version 3.5 EPA Version to GA Version

Notes: Dell recommends that you take a VMware snapshot of the appliance before performing an update. After you confirm the appliance has updated correctly, you can delete the VMware snapshot.

The following procedure does not apply to upgrading from HIT/VMware version 3.1.2 to Virtual Storage Manager for VMware version 3.5 (General Availability release).

To update the appliance software from the Early Production Access (EPA) version (version 3.5.1.169) to the General Availability (GA) version (version 3.5.1.17n), you must run the following ssh command, from either the UNIX® or Windows platform, as follows:

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On UNIX:

Note: The ssh client must be installed.

ssh root@[VSM appliance IP address] "(sed -i 's^echo \"Upgrade Disabled\"^applianceUpdate; echo "press [enter] to continue..."; read enter^g' /usr/local/asmve/plugin/setup.sh)"

On Windows:

1. If not already installed, install an ssh client (for example, http://www.putty.org/).

2. Execute the following SSH remote command to the VSM appliance IP address using the root user:

(sed -i 's^echo \"Upgrade Disabled\"^applianceUpdate; echo "press [enter] to continue..."; read enter^g' /usr/local/asmve/plugin/setup.sh)

After running the ssh command, follow these procedures:

1. Log out and log back into the VSM console CLI.

2. Attach the VSM update ISO image to the VSM VM’s virtual CD/DVD drive using the vSphere client.

3. From the console CLI, select Update appliance software version after entering option 2, Maintenance from the console.

Example:

Enter selection [1 - 5]: 2Maintenance 1. Update appliance software version2. Database Backup3. Database Restore4. Return to main menu Note: These operations operate on files in the CIFS share \\VSM_90\database or https://VSM_90/davenport/VSM_90/database (root password) Enter selection [1 - 4]: 1 Item---------------------------------------------------- 1. Appliance version2. Check for updates3. Install updates4. Return to main menu Enter selection [1 - 4]: 3 Installing version - 3.5.1.X

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....................................................................Version 3.5.1.xxx was successfully installed

The VSM appliance must be rebooted manually after the upgrade process is completed. Select either:

• Option 4—Reboot appliance

• Option 5—Logout and Reboot

Updating VSM Appliance Software from version 3.5 to version 3.5.2

The Update Appliance Software version option from the CLI allows you to update your appliance to version 3.5.2 from an earlier version of VSM.

Dell provides an ISO image named VSM-3.5.2.nnn.iso that contains the update. You must first obtain the ISO image file and make it available on a convenient location, such as your computer desktop.

Note: Dell recommends that you take a VMware snapshot of the appliance before performing an update. After you confirm the appliance has updated correctly, you can delete the VMware snapshot.

You must attach the ISO image to the VSM appliance virtual CD/DVD Drive using the vSphere client.

To run the update, select the Maintenance option from the CLI console. Then select the desired update options from the submenu that displays. For example:

Enter selection [1 - 5]: 2Maintenance 1. Update appliance software version2. Database Backup3. Database Restore4. Return to main menu Note: These operations operate on files in the CIFS share \\VSM_90\database or https://VSM_90/davenport/VSM_90/database (root password) Enter selection [1 - 4]: 1 Item---------------------------------------------------- 1. Appliance version2. Check for updates3. Install updates4. Return to main menu Enter selection [1 - 4]: 3 Installing version - 3.5.2.X....................................................................

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VSM Installation Guide 2 Console CLI Options

Version 3.5.2.xxx was successfully installed A reboot of the appliance is required

The VSM appliance must be rebooted manually from the console CLI after the upgrade process is completed. Select either:

• Option 4—Reboot appliance

• Option 5—Logout and Reboot appliance

Backing Up a Database

The Backup option executes a database backup immediately and shows the name of the database file created.

All backup files are prefixed with dbbackup and have an extension of .sql.

To run a backup, select 2 from the Maintenance submenu.

Example:

Enter selection [1 - 4]: 2Backing up database to dbbackup-host.example.com-2011-01-10-15.57.33.sqlBackup successful, details are contained in dbbackup-host.example.com-2011-01-10-15.57.33.logpress [enter] to continue...

Backups are stored locally. For disaster recovery, Dell recommends that you move these files off the CIFS share and store them in another location.

Note: Only scheduled backups are shown in the plug-in user interface. Backups done through the Backup option are not shown in the user interface. Backups are also scheduled once a day within the appliance. By default, 30 days of backups are retained.

Restoring a Database

The Restore item prompts for a backup file and restores it. This backup file could either be from a previous local backup or from another appliance backup. The database that you attempt to restore must be from the same version of VSM that is currently running on the installed appliance.

Use one of the following methods to identify the version of VSM that is running:

• Open the console for the VSM virtual appliance.

• From vSphere, view the properties of the VSM virtual appliance.

After completing the restore operation, you can restart the service.

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The backup file must be prefixed with dbbackup and have an extension of .sql.

If a replication partner is configured (that is, there are two VSM appliances), each needs to be restored individually. They should be restored from databases at around the same time to avoid any inconsistencies between them.

Note: This operation clears the contents of the previous database.

To restore a database, select 3 from the Maintenance submenu.

Example:

Enter selection [1 - 4]: 3Available database backups:1 dbbackup-host.example.com-2011-01-28-04.00.00.sql2 dbbackup-host.example.com-2011-01-29-04.00.00.sqlPlease select a file: 2Restoring database dbbackup-host.example.com-2011-01-29-04.00.00.sqlRestore successful, details are contained in dbbackup-host.example.com-2011-01-29-04.00.00.logWaiting 30 seconds for service to start

Collecting Diagnostics

When you choose this option, you have these choices:

• Gather support information—Generates a zip file containing system information such as the system state and log which is saved on your VSM CIFS share. Use this option when contacting Dell EqualLogic customer sup-port.

Note: For information about the CIFS share, see Maintenance Operations on page 12.

• Enable debug server logging—enables verbose logging. This can be helpful when contacting customer sup-port.

• Execute ping to a given host name or IP address

• Show routes—used to view the virtual appliance’s IP routing table

• Show configuration summary

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Index

A

ActiveX 4

C

CIFS share 12CLI menu 11console 11

D

database operations 12back up 16restore 16

deploying the virtual applianceprocedures 7required information 4

diagnostics 17disk format for virtual machines 5, 7

F

firmware requirements 3

I

installationverifying 8

Internet Explorersecuity settings 4

J

Java 3

M

maintenance CLI options 12

N

network mapping 5

O

OVA file 4

P

proxy settings 6

R

restore a database 16

S

storage network 6

U

update appliance 13update installation 2update process 13

V

VASAconfiguration 12unregistering 13

vCenter Serversetting 2

vCenter Server requirements 3VSM host name 6

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