4 Steps To The Ultimate Open Enrollment ExperienceOpen enrollment is an experience disliked by the masses at many

organizations and yet it sets the tone for the employee health benefits

experience for the rest of the year. Meanwhile, the fight for top talent

is at an all-time high and the health benefits experience plays a huge

factor. In fact, a recent study reported that 77% of executives consider

the delivery of innovative health benefits to be a key factor in a

company’s effectiveness.*

Often employees are overinsuring or misusing the healthcare system in a way that’s costing them (and you) more than it

should. By building an open enrollment experience that mirrors every day, modern consumer experiences, and focuses on

benefits literacy, you can help set the stage for better engagement year-round.

Opt for an open enrollment experience that is more employee-centric.

1

It was reported that 92% of executives agree that health benefits demonstrate that an organization understands and

cares for the needs and wants of its employees. If your organization has been offering one-size-fits-all benefit options

during open enrollment, it may be time for a change. Consider using open enrollment as the time to promote programs

that support your employees beyond their physical health by offering benefits that aid with things like financial, social,

and mental health.

Hyper-personalize open enrollment to gain the most impact.

It’s time for a closer look at the open enrollment experience.

2

While a complete overhaul can seem overwhelming, there

are some simple steps you can begin to help optimize your

organization’s open enrollment experience.

If your organization offers a number of point solutions in an attempt to provide the best benefits package, you’re not

alone. In fact, 30% of employers will partner with as many as five to ten vendors. However, the multiple login experience

can lead to a cumbersome experience or simply the absolute lack of proper utilization for employees. An enterprise health

OS can help resolve this issue by offering employees one platform to enroll in, engage with, and use their benefits.

Keep your engagement strategy in motion beyond open enrollment.

Reassess the multiple login conundrum. 3

Once employees make their benefits selections they’re likely to be forgotten until a medical event arises. By ensuring

employees receive regular content and guidance that speaks to their personal needs year-round, you can help make the

most impact on their health outcomes and your bottom line.

4

How League helped a large North American specialty retailer reach unprecedented enrollment levels

RetailIndustry

case study

2,000 Part-Time & Full-Time

Employee Population

The problem: a dispersed workforce and a one-size-fits-none approach.

As League started building a relationship with this retailer, two things became clear: they wanted a best-in-class health

and benefits experience for their employees, and the one they had was falling short. Their enrollment communication was

antiquated and cumbersome, consisting of an intranet and other traditional communications - many of which were

paper-based. Employees had to deal with multiple carrier websites, causing endless HR hassles.

A one-size-fits-all approach was out of the question. They needed a solution that was modern, easy-to-use, and flexible

enough to meet the needs of their diverse workforce.

The solution: a personalized, multi-tiered plan and multi-channel delivery.

League used several channels to educate employees about their

plan options and set them up for an easy enrollment process.

Through in-person enrollment fairs, a bespoke digital information

hub, one-to-one outreach, and live chat support, employees get

step-by-step guidance through the entire enrollment process.

“League is new for us and I have

been telling everyone about my

incredible experience with you. I am

so grateful. Thank you, thank you.”

League member

Visit league.com.

Meet the League Health Benefits Experience, a new

enterprise health OS that provides employees with a

more consumer-centric way to enroll and manage

their health benefits in a way that’s tailored to their

unique needs.

Ready to transform your benefits experience?

The outcome: immediate, enthusiastic enrollment.

7%in plan savings from

previous year

92%enrollment of full-time

eligible employees

50%enrollment in consumer-driven

plan designs*

93%CSAT for enrollment chat

support with Benefits Concierge

*During the first year