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108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a. True b. False

108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

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Page 1: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

108. Goal setting is an important factor in being successful. Motivating factors can be

external or internal?

a. True

b. False

Page 2: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

a. True

Page 3: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

109. External motivators include which of the following?

a. Encouragement from othersb. A promise of money or a giftc. Fear of punishmentd. All of the above

Page 4: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

d. All of the above

Page 5: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

110. Internal motivators include which of the following?

a. A desire to achieveb. A feeling of self worthc. Pleasure of having done a good jobd. All of the above

Page 6: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

d. All of the above

Page 7: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

111. Sometimes we can’t count on external motivators to keep us

working hard.a. True

b. False

Page 8: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

a. True

Page 9: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

112. Examples of internal motivators…..

Page 10: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

1. Chance to learn and grow2. Desire to do a good job3. High personal standards4. Sense of accomplishment

Page 11: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

113. Examples of external motivators…..

Page 12: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

1.Paycheck2.Praise from the boss3. Chance of promotion

Page 13: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

114. Time management is a skill that can be improved at any age?

a. True

b. False

Page 14: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

a. true

Page 15: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

115. A time management flow chart will assist you with..a. Analyzing how you spend your time.b. How you waste your timec. What steps you can take to mange your time more

effectively.d. A&C onlye. All of the above

Page 16: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

e. All of the above

Page 17: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

116.The definition of cultural diversity is which of the

following?a. The mixing and blending of many people from

different cultures.b. Accepting everybodyc. Respect for others.d. All of the above.

Page 18: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

a. The mixing and blending of many people from different

cultures.

Page 19: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

117. Behaviors directly related to a culture can include…a. Holidaysb. Dressc. Belief in a superior beingd. Specific foodse. C&D onlyf. All of the above

Page 20: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

f. All of the above

Page 21: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

118. Another name for customer is…..

a. Patient b. Clientc. Patrond. Pain in the necke. A,B,&C

Page 22: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

E. A,B,&C

Page 23: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

119. An external customer is…

a. People who purchase or use your products

b. Includes any outside servicesc. People within your organization who are

dependent on your work.

Page 24: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

A. People who purchase or use your products.

Example: Someone who buys pizza at your pizza shop.

Page 25: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

120. An internal customer is….

a. A friendly individualb. People within your organization

who are dependent on your work.c. Both a & c

Page 26: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

B. People within your organization who are dependent

on your work.Example: A cosmetologist.

Page 27: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

121. Interviews can be done via ….

a. Telephoneb. E-mailc. Face to faced. All of the above

Page 28: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

D.All of the above

Page 29: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

122. Communication is always a two way process?

a. True

b. False

Page 30: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

a. True

Page 31: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

123. What skills are important to effective communication?

a. Speakingb. Writingc. Readingd. Observatione. listening.f. All of the above

Page 32: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

F. All of the above

Page 33: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

124. Examples of barriers to listening include…

a. Physical hearing problemb. Distractionc. Having more important things to dod. All of the above

Page 34: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

d. All of the above

Page 35: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

125. The following statement/s can be used to convey interest.

a. “I see….”b. “Uh-huh….”c. “That’s interesting.”d. “What do you mean by…”e. All of the abovef. A,B &C only

Page 36: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

F. A,B &C only

Page 37: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

126. To become an effective listener requires a conscious

effort.A. False

B. True

Page 38: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

B. True

Page 39: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

127. Academic skills include…

a.Englishb.Mathc.Scienced. All of the above

Page 40: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

d. All of the above

Page 41: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

128. Stress can be …

a. Physicalb. Chemicalc. Emotionald. All of the above

Page 42: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

d. All of the above. These factors cause bodily or mental

tension.

Page 43: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

129. Learning to accept some stress as normal can be good for

general health. a. True

b. false

Page 44: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

a. True

Page 45: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

130. The advantages of brainstorming include…

a. Prevents domination by one or two peopleb. It generates a lot of ideasc. It allows development of alternative solutions.d. All of the above

Page 46: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

d. All of the above

Page 47: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

131. Parliamentary procedure ensures…

a. Fairness to everyoneb. Meetings run in an orderly mannerc. Businesslike mannerd. All of the above

Page 48: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

d. All of the above

Page 49: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

132. An agenda is….

a. Written list of business that will take place during the meeting.

b. Is another name for itinerary.c. Includes the main motion.

Page 50: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

a. Written list of business that will take place during the meeting.

Page 51: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

133.Spoon soup from front to back.

a. True

b. False

Page 52: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

a. True

Page 53: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

134. Hints for completing a job application include…

a. Read over the entire application before completing it.b. Ask for two applications in case you make a mistake.c. Under salary write ”negotiable” unless you are

absolutely certain of the wages paid for this position.d. All of the above

Page 54: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

D. All of the above

Page 55: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

135. A “competency” is developed through the repeated successful completion of tasks.

A. True

B. False

Page 56: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

a. True

Page 57: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

136. When something is arranged chronologically it

means…a. Arranged by events of time.

b. Starts with most recent first

c. All of the above

Page 58: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

A. Arranged by events of time

Page 59: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

137. A run chart is…

a. A display of data used to detect patterns over a given time period.

b. Is the same as a flow chartc. A drawing or diagram that is used to

compare data.

Page 60: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

A. A display of data used to detect patterns over a given

time period.

Page 61: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

138. Correlation critique is…

a. A critical analysis or review.

b. A debate

c. An objective

Page 62: 108. Goal setting is an important factor in being successful. Motivating factors can be external or internal? a.True b.False

A. A critical analysis or review.