10 Internal Analysis 2

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    Internal Context

    and intangible Assets

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    The material is based on theFollowing Books

    An Integrated Approach to strategic ManagementHills and Jones

    Strategic ManagementPeter Fitzroy and James M Herbert

    Strategic Management of Health Care OrganizationsLinda E. Swayne W. Jack Duncan and Peter M. Ginter

    Marketing StrategyWalker Boyd Mullins Larreche

    Strategic Brand ManagementKevin Lane Keller

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    We Live in a Strange Economy

    Larry Page Sergey Brin

    Worth US$ 11,000,000,000 eachSource: Forbes.com

    Age 37 Age 37

    native of Moscownative of Michigan

    PhD at Stanford PhD at Stanford

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    Every Company Is Like a Tree

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    That Is Best Viewed Upside Down

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    Companies

    Intellectualcapital

    Financialcapital

    Tangiblecapital

    Human Capital Structural Capital Relational Capital

    Intellectual Capital Is the Driver of Value

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    Explicit

    knowledge

    Implicit

    knowledge

    MIT Has Knowledge

    Companies

    Intellectualcapital

    Financialcapital

    Tangiblecapital

    Human Capital Structural Capital Relational Capital

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    Implicit

    knowledge Skills AttitudeExplicit

    knowledge

    Philips Has Intellectual Property

    Companies

    Intellectualcapital

    Financialcapital

    Tangiblecapital

    Human Capital Structural Capital Relational Capital

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    Explicit

    knowledge

    Implicit

    knowledge Skills Attitude Processes

    McDonalds Has Processes

    Companies

    Intellectualcapital

    Financialcapital

    Tangiblecapital

    Human Capital Structural capital Relational capital

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    Explicit

    knowledge ProcessesImplicit

    knowledge Skills Attitude Culture

    GE Has Pride and Ambition

    Companies

    Intellectualcapital

    Financialcapital

    Tangiblecapital

    Human Capital Structural capital Relational capital

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    Explicit

    knowledge Processes CultureImplicit

    knowledge Skills Attitude ReputationNetworks

    Nike Does Not Manufacture Shoes

    Companies

    Intellectualcapital

    Financialcapital

    Tangiblecapital

    Human Capital Structural capital Relational capital

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    Explicit

    knowledge Processes Culture ReputationNetworks

    Implicit

    knowledge Skills Attitude

    Customer

    capital

    Rabobank Has Involved Customers

    Companies

    Intellectualcapital

    Financialcapital

    Tangiblecapital

    Human Capital Structural capital Relational capital

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    Brand of the Year 2005

    Source: Brandchannel.com

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    Four Duties of Management

    Intellectual

    capital

    Human CapitalStructural

    CapitalRelational

    Capital

    ManageIntellectual

    Capital

    MakeMoney fromIntellectual

    Capital

    ReportIntellectual

    Capital

    ProtectIntellectual

    Capital

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    Manage Intellectual Capital

    Intellectualcapital

    Human Capital Structural Capital Relational Capital

    Managing KnowledgeProfessionals

    Knowledge ManagementIntellectual Property

    Management

    Brand ManagementCustomer Relationship

    Management

    P t t I t ll t l C it l

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    Protect Intellectual Capital

    Intellectual capital

    Human Capital Structural capital Relational Capital

    Confidentiality

    agreements

    Employee satisfaction

    P t t I t ll t l C it l

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    Protect Intellectual Capital

    Human Capital Structural Capital Relational Capital

    Patents

    Registered Designs

    Plant Varieties

    Design Rights Copyright

    Gravity powered shoe

    air conditioner

    US Patent No. 5,375,430

    Intellectual capital

    Protect Intellectual Capital

    http://www.patents.ibm.com/details?pn=US05375430__
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    Protect Intellectual Capital

    Human Capital Structural Capital Relational Capital

    Trade Marks

    Domain Names

    Intellectual capital

    330 N P t t Fil d E h D

    http://www.guinness.ie/britain/default.asp
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    330 New Patents Filed Each Day

    Companies Failing to Protect IC

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    Companies Failing to Protect IC

    Xerox failed to patent and exploit technology inventedin its famous Palo Alto Research Centre.Among these inventions are:

    The Personal Computer that generated billions ofdollars for many computer companies like Compaq

    Ethernet technology made 3Com famous The laser printer has made Hewlett Packard billions of

    dollars WYSIWIG has made Adobe a household name in type

    font software

    The GUI technology became the foundation for Applecomputers Macintosh and Microsofts Windows

    Operating System

    Companies Failing to Protect IC

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    Companies Failing to Protect IC

    Kodaklost a billion-dollar patent (instant cameras) infringementcase to Polaroid by failure to assess properly the patent landscapebefore launching a major product-development effort.

    $925 million in damages to Polaroid $1.5 billion because of shutting down manufacturing plant

    700 plant workers to be laid off $500 million to buy back the 16 million instant cameras soldbetween 1976-1985

    $100 million dollar to be paid in legal fees during the 14-year longbattle

    $? To be written off at a total loss of R&D Effort and Investment

    Companies That Made Money From IC

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    Companies That Made Money From IC

    At IBM

    an IP management effort boosted annual patent licensing

    royalties from $300 million in 1990 to more than $1 billion

    today.

    This was accomplished by aggressively licensing

    technology and exploiting IP beyond core business

    operations, as well as licensing potential competitors in the

    PC hardware, semiconductors storage and software

    business.

    Companies That Made Money From IC

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    Companies That Made Money From IC

    TexasInstruments began its patent licensing efforts in the

    mid-1980s when it faced bankruptcy. Since that time, it has

    earned $4 billion in patent royalties and its current licensing

    revenues are estimated to be in the neighbourhood of $800

    million a year.

    Companies That Made Mone From IC

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    Companies That Made Money From IC

    Coca-Cola

    generates approximately $500 million annually from

    its trademark-licensing program, at a profit margin

    about 80%.Coke has licensed its trademark for use in clothes

    and other personal items like playing cards. There

    are stores that specialize in selling Coke

    trademarked items.

    Should IC be on the Balance sheet?

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    Should IC be on the Balance sheet?

    The system of double-entrybookkeeping is more than 500 years old.It was popularised by the Italian monkLuca Pacioli, and is based ontransactions with 3rdparties.

    A transaction, like the sale of a

    product, results in changes in the incomestatement and the balance sheet: salesrevenue and cost of goods sold expensewill rise, the inventory decreases andcash and owners equity increases.

    IC only appears on the balance sheetwhen it is acquired (goodwill)

    Three reasons NOT to put IC on balance sheet:

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    Three reasons NOT to put IC on balance sheet:

    Not allowed

    Only acquired IC can be put on balance sheet

    Not possible

    Intangible resources are no rival assets

    The value of intangibles can increase or decrease without any transaction taking

    place

    Intangible assets are impossible to count and keep a tally of

    No need

    Intention of Balance Sheet is NOT to represent the value of the company but to

    match costs and revenues

    External stakeholders not only use balance sheet to assess companies Current treatment of investments in IC as expenses leads to distortion in income

    statement. However, distortion is often small compared with other distortions (e.g.

    depreciation methods)

    IC Monitor

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    Human Capital Structural Capital Relational Capital

    HCI SCI RCI

    HCA SCA RCA

    HCE SCE RCA

    Investments

    Assets

    Effects

    Our Intellectual Capital Monitor is based on anemerging standard

    IC Monitor

    Human Capital

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    Public expenditure on education as a percentage of GDP (2001)

    3.57

    3.85

    3.91

    4.35

    4.41

    4.57

    4.69

    4.98

    4.99

    5.08

    5.09

    5.73

    5.79

    5.9

    6.12

    6.247.31

    8.5

    0 1 2 3 4 5 6 7 8 9

    JP

    LU

    EL

    IE

    ES

    DE

    UK

    IT

    NL

    USA

    EURO-15

    FR

    AT

    PT

    BE

    FISE

    DK

    Source: Eurostat Structural Indicators

    Human Capital

    Structural Capital

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    Source: Eurostat, Structural indicators

    Gross domestic expenditure on R&D as a percentage of GDP (2001)

    0.64

    0.850.95

    1.11

    1.17

    1.71

    1.89

    1.89

    1.91.98

    2.17

    2.23

    2.4

    2.51

    2.72

    3.073.41

    4.27

    0 0.5 1 1.5 2 2.5 3 3.5 4 4.5

    EL

    PTES

    IT

    IE

    LU (2000)

    NL

    UK

    ATEURO-15

    BE

    FR

    DK

    DE

    USA

    JPFI

    SE

    Structural Capital

    IC Investments

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    0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00

    USA

    JPEURO-15

    EL

    ES

    IT

    LU

    PT

    IE

    UK

    AT

    NL

    FR

    DE

    BE

    FI

    SE

    DK

    HCI SCI

    IC Investments

    IC Assets

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    0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80

    USA

    JP

    EURO-15

    IT

    EL

    PT

    ES

    LU

    FR

    DE

    BE

    NL

    AT

    IE

    UK

    FI

    DK

    SE

    HCA SCA RCA

    IC Assets

    IC Effects

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    0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70

    USA

    JPEURO-15

    PT

    EL

    ES

    IT

    AT

    BE

    FI

    IE

    FR

    SE

    DK

    NL

    UK

    LU

    DE

    HCE SCE RCE

    IC Effects

    Conclusions

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    1. Investments in IC pay off

    We found a strong correlation between HCI and HCA (0.470) and between

    SCI and SCA (0.686)

    2. HC and SC go together

    HC and SC are interdependent and mutual enhancing factors

    3. High value of IC assets is no guarantee for high productivityLow value of IC assets do seem to be a guarantee for low intellectual

    productivity

    4. Europa, compared to USA and Japan, has a long way to go

    But is catching up.

    Thank You!

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    Dr. Daniel Andriessen

    Professor of IntellectualCapital

    INHOLLAND Universityof Professional Education

    Amsterdam/ Diemen The

    Netherlands+31-204951719