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West HUB – Housing Options Update

25th August, 2011Grant Mackintosh

Housing Manager - East Dunbartonshire

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West Housing Options HUB

Lanarkshire – North & South Dunbartonshire – East & West Glasgow – City & GHA Renfrewshire - R & East 8 core partners in HUB – no mentor

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Action Plan – Training

Training Needs Analysis Training Plan - Cross boundary 3 Levels & Skills training Cultural Change – IT training resource

(share good practice - web enabled)

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Action Plan - Consultants

Consultancy tender – sub group HO benchmarking questionnaire Define HO – person centred prospect

interviews Desk Top – good practice Training plan HO approaches & roll out to partners

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Enhanced Housing Options

Web based IT system 12 + Options for customers covered Personalised action plan Employability link, can interface &

reports Performs calculations and brochures Mutual Exchanges, Rent Deposit

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Future Developments ?

Housing Associations & 3rd Sector

WEST event / Seminar Nov/Dec 11

CHR & Diagnostic Tool

Welfare reforms & Housing Support

Web enabled WEST HOG Joint West Housing

Options Portal

Training roll out