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2
Unit 5 Review
• What did you learn from your 8-10 minute presentation?
• What do you still want to learn more about?
SBDI Course NYSED © 2010
4
120 Critical Seconds
• Like it or not, first impressions are extremely important
• An inept opening digs a hole it’s hard to climb out of
• A well-planned opening helps YOU hit your stride earlier
SBDI Course NYSED © 2010
5
Effective Hooks
• Photo• Story• Quote• Challenging question• Role-play• Mysterious object• Poem
• Song• Video clip• ?
SBDI Course NYSED © 2010
6
“Your Turn”
• Workbook p. 75• What’s the most powerful
opening to a safety presentation you’ve ever seen?
SBDI Course NYSED © 2010
7
What Spark Will Get YOU Going?
“Success is not the result of spontaneous combustion. You must set yourself on fire.”
- Fred Shero
SBDI Course NYSED © 2010
8
Preparing Your Learners to Learn
1. Tell them what you’re going to tell them
2. Tell them why it is important 3. Tell them why the topic is
personally important to you4. Explain your instructional
goals5. Summarize your credentials/
experience with this topic
SBDI Course NYSED © 2010
9
Cover Logistics and Facility Safety at the Start of Your Talk
• Fire exits / restrooms / smoking rules etc.
• Go over your agenda, breaks, etc.
• Explain how handouts will be used
• Explain how you’ll handle questions
SBDI Course NYSED © 2010
Review Section 8 Key Ideas
• Any questions?• Check for clarity• Key ideas – make
sure your book is right for studying
SBDI Course NYSED © 201010
12
“Your Turn”
• Workbook p. 80• What’s the most powerful
close to a safety presentation you’ve ever seen?
SBDI Course NYSED © 2010
13
Fighting the Impulseto Close Abruptly
• “ I’m not good enough to expect you to sit through a strong close to my program”
• “I don’t have enough time for the closing I planned.”
• A closing should be planned at least as carefully as the rest of the program
SBDI Course NYSED © 2010
15
The Importance of Reiterating Key Points
• Tell them what you told them
• Have them tell you what you told them
• Revisit your objectives – were they achieved?
• Clarify confusions• Beware ending with Q
and A!
SBDI Course NYSED © 2010
16
True?
Don’t you get a lot more out of a book or movie the second time around?
SBDI Course NYSED © 2010
17
Leave a Powerful Lasting Image
• Memorable photo• Story• Poem• Quote• Song• Challenge or call to
commitment to your audience (literal, not just rhetorical)
SBDI Course NYSED © 2010
A Rose IncompleteGeorge Horne, 2003
• Time never can healThe sadness I feelEach time that a bus passes by.The sight of a rose,As everyone knows,Brings a glistening tear to my eye,
• ………
18SBDI Course NYSED © 2010
Review Section 9 Key Ideas
• Any questions?• Check for clarity• Key ideas – make
sure your book is right for studying
SBDI Course NYSED © 201019
21
People (Children or Adults) Learn Best Through Active Involvement!
“I forget what I was taught, I only remember what I’ve learnt.”
- Patrick White
SBDI Course NYSED © 2010
22
Audience Participation
• In most settings, a lecture is one of the least effective instructional modes
• There are many ways to increase the “participation of your participants”
SBDI Course NYSED © 2010
23
The Importance of Frequent Interaction with the Audience
Frequent and lively interaction between instructor and students not only keeps the class involved and in a generally more receptive mood, it shows the instructor two critically important things:
1. Which topics need more attention (and time).
2. Which individuals need more help to grasp the topic.
SBDI Course NYSED © 2010
Q and A Fundamentals
• Good instructors regularly “stop the action” to ask the class if anyone has any questions
• When one person doesn’t understand something, there are others who don’t understand it
• NEVER respond with frustration or anger
• If a question is off topic, offer to discuss it after the presentation – stay on topic!
SBDI Course NYSED © 201024
3 R’s for Questions
• REPEAT the question so everyone can hear
• REPHRASE the question for clarity and advantage
• REFLECT on your answer while doing the above
SBDI Course NYSED © 201025
26
True or False?
Presenters who don’t occasionally say “I don’t know the answer to that question” should be regarded with some skepticism
SBDI Course NYSED © 2010
28
Physical Space Has Memory
• Establish and maintain audience control through your use of classroom space
• Change your speaking location to “change the station”
• Use one area of the classroom to lecture
• Use another (in front of podium) to interact with the audience
• Another to tell stories (sitting on a table or a stool evokes story-telling)
SBDI Course NYSED © 2010
30
Participatory Learning Activities
• Structured whole-group brainstorming
• Small group problem-solving
• “Parking lot”• Role-plays, skits• Games• Learning stations
SBDI Course NYSED © 2010
31
Benefits and Principles of Training Games
• Friendly competition can be harnessed to increase interest and involvement in learning
• Adults learn best when they’re having fun – the “punitive” teaching style is ineffective
• Hands-on, closely-monitored training activities are more effective than lecturing
SBDI Course NYSED © 2010
32
More Benefits of Training Games
• Well-designed games tap the knowledge and experience of drivers and attendants
• Well-designed games allow collaborative learning – many adults learn most effectively from each other, not the instructor
• They can help break up cliques!
SBDI Course NYSED © 2010
33
Training Games: A Few Cautions
• Were game instructions crystal-clear?• Was participant safety assured (esp. for on-
the-bus activities)?• Were all learners free from embarrassment? • Did facilitator periodically step out of the game
to comment on the topic in greater depth?• Were the learning objectives attained? Were
ALL unclarities and confusions about the topic resolved for ALL participants?
SBDI Course NYSED © 2010
34
Examples of Effective School Bus Safety Training Games
• DOT Inspector for a Day• Instructor Road Test• Know Your Bus/Fleet• Know Your
District/Community• Bus Stop• Mirror Adjustment• Emergency• Learning Circle
SBDI Course NYSED © 2010
35
Dealing with Challenging Audiences
Letting side conversations continue is unfair to the rest of the audience - don’t allow it
Make sure that you’re right – maybe the conversation has a reason
SBDI Course NYSED © 2010
36
Challenging Audiences cont.
• Explain the rules clearly at the start of your talk
• Ignore those who don’t raise their hands
• Move closer to those not paying attention
• Use dramatic silence• Follow a progressive
policy
SBDI Course NYSED © 2010
37
Tougher Presentation Venues
• Your own staff!• Very large or very
small audiences• On-the-bus training
sessions• Board meetings
SBDI Course NYSED © 2010
Review Section 10 Key Ideas
• Any questions?• Check for clarity• Key ideas – make
sure your book is right for studying
SBDI Course NYSED © 201038
40
Adults Like to Be TreatedLike Adults
• A professional instructor does everything possible to attain the best teaching facility possible
• Most bus drivers and attendants appreciate a little TLC, not to mention a cup of coffee
• Adults learn because they want to learn - if training feels like a punishment, who wants to be there?
• If the facility is less than ideal, the challenge is to make the best of it, warts and all
SBDI Course NYSED © 2010
41
Seating Arrangements
• Arrange chairs to minimize the distance of the furthest seat from the projection screen
• No chair should be placed where learners will have to “look around” obstructions
SBDI Course NYSED © 2010
44
Seating Arrangements Affect Audience Interaction
Round Tables Lecture Style
SBDI Course NYSED © 2010
Review Section 11 Key Ideas
• Any questions?• Check for clarity• Key ideas – make
sure your book is right for studying
SBDI Course NYSED © 201045
46
Unit 6 Wrap
• Openings, Closings, Audience Management and Facilities, Oh my!
• What was the most important thing you learned in this unit?
• What did you learn today that you will integrate into your 20-minute?
SBDI Course NYSED © 2010