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Thriving in the Era of Collaboration

Brad WheelerIndiana University

© Brad Wheeler, Creative Commons Attribution 3.0

Beyond 2010…

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Common

Special

Today Tomorrow

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Common

Special

Today Tomorrow

Fast Digital Networks

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Zayo Bandwidth Inc.and I-Light awarded

$25M BroadbandStimulus Grant

18-Feb-2010

Connect 21 Ivy TechCampuses to I-Light

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Networks Enable Collaboration

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What is your campus strategy in this age of

networks?

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“…to achieve sustainable competitive advantage by preserving what is distinctive about a company.

It means performing different activities from rivals, or performing similar activities in different ways.”

Porter, 1996

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But….

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Sustainable Competitive Advantage? …Higher Ed?

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Education and Research

Our industry is different…but is our behavior?

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The essence of collaboration as strategy is choosing to perform activities similarly to partners

…and driving down costs via leverage.

Competitive Strategy: “The essence of strategy is choosing to perform activities differently than rivals do.”

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What is Collaboration?

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EDUCAUSE members are prolific writers regarding collaboration

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An Unnatural Act

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“Collaboration is not he same as cooperation. Collaboration requires alignment around a common goal. Collaboration is about doing something together. Collaboration only lasts as long as the alignment around common purpose lasts.”

James Hilton, U. of Virginia

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To “co – labor”

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Domains for Collaboration

Individuals Departments Schools Campuses Institutions

Chal

leng

e

Valu

e $$

Slope

of Ret

reat

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Experience Yields Improvement

Individuals Departments Schools Campuses Institutions

Chal

leng

e

Valu

e $

$

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Why Collaborate?

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“Our academic leadership is increasingly embracing the notion of coordinating business objectives and leveraging resources with other institutions and within our own university.

The maturity of community source governance, the stream of Kuali deliverables, and the stature of the community members all contribute to this. It really does represent a breakthrough, not just for Kuali, but as a way of thinking…”

Ted Dodds, University of British Columbia

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“In the process of [HathiTrust] collaboration, participants are forced to solidify their own institutional goals… Bringing UC point of view to the table has involved examining our own goals.”

Heather Christenson, U. of California

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The New Normal

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Essential Tool for the New Normal

• Achieve more…• Serve our mission…• Favorable economics (over time)…• Align institution to external environment…

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Leverage

$$$$

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2 + 2 = 3 ?2 + 2 + 2 + 2 = 5 ?

Collaboration Math

John Norman, U. of Cambridge

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“The aspect of the Kuali Community that Colorado State University is perhaps most grateful for is the team of exceptional technical folks who assist one another with problems and issues, on what seems almost a 24x7 schedule.

We are MUCH stronger together than apart, and we have observed the expertise of the group steadily spiral upward as a result.”

Patrick Burns, Colorado State U.

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Co-Laboring towards the Meta-university

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“…we are seeing the early emergence of a meta-university – a transcendent, accessible, empowering, dynamic, communally constructed framework of open materials and platforms on which much of higher education worldwide can be constructed or enhanced.”

EDUCAUSE Review, May/June 2006, p. 30.

Charles M. VestPresident Emeritus, MIT

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c

Library Books

c

Textbooks

cPUBLIC

KNOWLEDGEPROJECT

Journals

c

Learning

c

Administrative

Meta-university Collaborations

(Just to name a few…)

Networks enable new coordination models … …for aggregating resources to achieve goals

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“The meta-university will enable, not replace, residential campuses, especially in wealthier regions. It will bring cost-efficiencies to institutions through the shared development of educational materials. It will be adaptive, not prescriptive.”

EDUCAUSE Review, May/June 2006, p. 30.

Charles M. VestPresident Emeritus, MIT

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Working in the Collaborative Era

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Redefined Higher Ed Ecosystem

Academic and Commercial Participants

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e.g. Kuali Commercial Affiliates

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Collaboration Begins at Home

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Edge EdgeTrustTrust

Leverage

IT Services

? ?

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Edge EdgeTrustTrust

Leverage

IT Services

The Extended IT Team

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IT Governance

“Specifying the decision rights and accountability framework to encourage desirable behavior in using IT.”

Weill & Ross, (2004) IT Governance, HBS Press.

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IT Principles

ITArchitecture

IT Infra- structure

Strategies

Acad/AdminApplication

Needs

IT Investment

Academic/AdminMonarchyCxO Officers

ITMonarchyIT Professionals

FeudalCampuses,Schools,Dept

FederalPower Decides

DuopolyIT + Campus/School/Dept

Agreement

Anarchy

DecisionTypes

Styles

© MIT Sloan CISRIT Governance (2004) HBSP

Adapted for Higher Ed

= IU = Best Corporate Performers

IT Governance Matrix

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Decision Rights Input Rights Enablement Empowerment

Accountability Framework

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An IU Example

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IT Timeline

20142010

Implementation

1998

First IU ITStrategic Plan

Adopted

2008

2nd IT PlanCommissioned

Implementation

2009

Empowering People

Adopted

•15 Recommendations•72 Action Items

“Hence the next IU IT Strategic Plan should be a plan to develop the pervasive use of IT to help build excellence in education and research in all disciplines, in administration, in IU's engagement in the life of the state, across all campuses, and in collaboration with IU's key partners such as Clarian Health and institutions of higher education in the state.

The plan should sustain IU's leadership in services and infrastructure, while maximizing how these are leveraged to build excellence in education and research. And the plan should attempt to take into account the impact of the new waves of technology innovation in education and research based on the best predictions and analysis that can be developed.”

Charge from President McRobbie

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April 2010

RESEARCH TECHNOLOGIESCraig A. StewartAssociate Dean

LEARNING TECHNOLOGIESAnastasia S. Morrone

Associate Dean

COMMUNICATIONS and SUPPORTSue B. Workman

Associate Vice President

Bradley C. WheelerVice President, Chief Information Officer and Dean

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April 2010

RESEARCH TECHNOLOGIESCraig A. StewartAssociate Dean

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Applications

TeraGrid Site Lead

Scientific Programming

Online Research Support & Training

Statistical & Mathematical Computing

High Performance Applications

Open Science Grid

Systems

Committee on Institutional Cooperation

Data Capacitor

High Performance Systems

Research Storage

Core Services

Visualization

Research Scientist & Artist

Advanced Visualization Lab

Visualization & Virtual Reality

Life Sciences

METACyt

IUSM Advanced IT Core

Biomedical Applications

Computational Biology (CCC)

Technology

Digital Library Program

Digital Arts & Humanities Institute

Projects & Services

Digital Library of the Commons

Newton Chemistry

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Cloud ComputingXXXXXXXXXX

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Above-Campus ServicesShaping the Promise of Cloud Computing for Higher Education

by Brad Wheeler and Shelton Waggener

Illustration by Randy Lyhus ©2009EDUCAUSE Review, Nov/Dec 2009

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Above-Campus Sourcing Models

• Commercial Sourcing• Institutional Sourcing• Consortium Sourcing

IaaSPaaSSaaS

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Observations on Collaboration

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Collaboration Essentials

• Goal alignment• Values alignment• Temporal alignment• Talent alignment• Governance clarity (input/decision rights)• Problem solving alignment

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“Collaborations are fundamentally dynamic. Unlike cooperation, I would argue that collaboration can never be a permanent default condition. It requires constant explicit attention.

You can pledge to be nice forever (I.e., cooperate), but not to collaborate forever.”

James Hilton, U. of Virginia

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Institutional Collaborative Capability?

Can’t be boughtMust be grown via experience

…Trust, skills, attitudes

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“Consistent with this statement of policy, throughout my years of responsibility for administration I have been motivated by a strong belief that the resources of higher education are so insufficient and the opportunities and responsibilities so vast, the only sensible course is to attempt in every way to avoid unnecessary duplication among or with institutions.”

Herman B Wells, Being Lucky, 1980, p. 135President of Indiana University, 1938-1962

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Thriving in the Era of Collaboration

Brad WheelerIndiana University

© Brad Wheeler, Creative Commons Attribution 3.0

Beyond 2010…

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IU-Bloomington – Reported to Campus ChancellorAdmin + Academic + Telephone / Networks

IUPU-Indianapolis – Reported to Campus Chancellor

Academic + + Telephone / Networks

+ 5 Regional Campuses 1997

From A Fractured IT History…

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Sustained Vision... and Execution

Myles BrandIndiana University

President 1994-2002

Michael A. McRobbieIndiana University

VP for IT 1998-2007

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1997

…to a Leveraged Future

UniversityInformationTechnology Services