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1-0Cateora & Ghauri, International Marketing, European Edition, © 1999 McGraw-Hill
INTERNATIONAL MARKETING
The Scope and Challenge of International Marketing
International marketing
Is it not just marketing? Is marketing the same however you apply it? The answer is YES! When marketing in an international context we
simply have some additional variables and extra complexities to take into consideration
The basic fundamental concepts of modern marketing are the same
We simple have to learn to apply these concepts in an international context.
Main Points about the subject
Marketing environment-the business environment can be divided into the domestic and overseas environments
Each country or region will have its own environmental factors
Some environmental factors will be world factors Culture- one of the main environmental factors Standardisation V’s adaptation
1-1
Political/legalforces
Economicforces
Competitivestructure
CompetitiveForces
Level of Technology
Price Product
PromotionChannels of distribution
Geography and
Infrastructure
Foreign environment(uncontrollable)
Structure ofdistribution
Economic climate
Cultural forces
Political/legal
forces
Domestic environment(uncontrollable)
Marketing(controllable)
The International Marketing Task
Environmentaluncontrollablescountry market A
Environmentaluncontrollablescountry market B
Environmentaluncontrollablescountry market C
1-2
The International Marketing Task
Political/legalforces
Environmentaluncontrollablescountry market A
Environmentaluncontrollablescountry market B
Environmentaluncontrollablescountry market C
Competitivestructure
CompetitiveForces
Level of Technology
Price Product
PromotionChannels of distribution
Geography and
Infrastructure
Foreign environment(uncontrollable)
Structure ofdistribution
Economic climate
Cultural forces
Political/legal
forces
Domestic environment(uncontrollable)
Marketing(controllable)
The international marketer must deal with two levels of uncontrollable uncertainty
E
1-3
The International Marketing Task
Political/legalforces
Environmentaluncontrollablescountry market A
Environmentaluncontrollablescountry market B
Environmentaluncontrollablescountry market C
Level of Technology
Price Product
PromotionChannels of distribution
Geography and
Infrastructure
Foreign environment(uncontrollable)
Structure ofdistribution
Economic climate
Cultural forces
Political/legal
forces
Domestic environment(uncontrollable)
Marketing(controllable)
The international marketer must deal with two levels of uncontrollable uncertainty
E
C
Each foreign country in which a company operates adds its own unique set of uncontrollables
1-4
The International Marketing Task
Political/legalforces
Economicforces
Environmentaluncontrollablescountry market A
Environmentaluncontrollablescountry market B
Environmentaluncontrollablescountry market C
Competitivestructure
CompetitiveForces
Level of Technology
Price Product
PromotionChannels of distribution
Geography and
Infrastructure
Foreign environment(uncontrollable)
Structure ofdistribution
Economic climate
Cultural forces
Political/legal
forces
Domestic environment
Marketing controllables
1-5
The International Marketing Task
Political/legalforces
Economicforces
Environmentaluncontrollablescountry market A
Environmentaluncontrollablescountry market B
Environmentaluncontrollablescountry market C
Competitive structure
CompetitiveForces
Level of Technology
Price Product
PromotionChannels of distribution
Geography and
Infrastructure
Foreign environment(uncontrollable)
Structure ofdistribution
Economic climate
Cultural forces
Political/legal forces
Marketing(controllable)
Domestic uncontrollables
1-6
The International Marketing Task
Political/legalforces
Economicforces
Environmentaluncontrollablescountry market A
Environmentaluncontrollablescountry market B
Environmentaluncontrollablescountry market C
Competitivestructure Competitive
Forces
Level of Technology
Price Product
PromotionChannels of distribution
Geography and
Infrastructure
Structure ofdistribution
Economic climate
Cultural forces
Political/legal
forces
Domestic environment(uncontrollable)
Marketing(controllable)
Foreign uncontrollables
1-7
The International Marketing Task
Political/legalforces
Economicforces
Environmentaluncontrollablescountry market A
Environmentaluncontrollablescountry market B
Environmentaluncontrollablescountry market C
Competitivestructure
CompetitiveForces
Level of Technology
Price Product
PromotionChannels of distribution
Geography and
Infrastructure
Foreign environment(uncontrollable)
Structure ofdistribution
Economic climate
Cultural forces
Political/legal
forces
Domestic environment(uncontrollable)
Marketing(controllable)
CULTURAL ELEMENTS
THIS IS JUST AN EXAMPLE TO ILLUSTRATE ONE DIMENSION OF CULTURE-SPACE
DIFFERENT CULTURES RELATE TO SPACE DIFFERENTLY
SOME CULTURES BUSINESS NEGOTIATION CARRIED OUT VERY CLOSE
SOMEONE FROM WEST MIGHT FIND THIS HARD TO DEAL WITH
THE SIGNIFICANCE OF SPACE IS A CULTURAL PHENOMENON
1-8
Four Circles of Intimacy
Public distance± 360–750 cmand beyond
Social distanceClose: ± 120–210 cmFar: ± 210–360 cm
Personal distanceClose: ± 45–60 cmFar: ± 60–120 cm
Intimate distanceClose: ± 0–15 cmFar: ± 15–45 cm
1-9
Four Circles of Intimacy
Public distance± 360–750 cmand beyond
Social distanceClose: ± 120–210 cmFar: ± 210–360 cm
Personal distanceClose: ± 45–60 cmFar: ± 60–120 cm
Intimate distanceClose: ± 0–15 cmFar: ± 15–45 cm
1-10
Four Circles of Intimacy
Public distance± 360–750 cmand beyond
Social distanceClose: ± 120–210 cmFar: ± 210–360 cm
Personal distanceClose: ± 45–60 cmFar: ± 60–120 cm
Intimate distanceClose: ± 0–15 cmFar: ± 15–45 cm
1-11
Four Circles of Intimacy
Public distance± 360–750 cmand beyond
Social distanceClose: ± 120–210 cmFar: ± 210–360 cm
Personal distanceClose: ± 45–60 cmFar: ± 60–120 cm
Intimate distanceClose: ± 0–15 cmFar: ± 15–45 cm
1-12
International Marketing Concepts
Domestic market extension
Concept
Multi-domestic market
Global marketing
Ethnocentric
EPRG Schema
Polycentric
Regio/Geocentric
EPRG Scheme
Ethnocentric-treats all markets like your home market, no differentiation or adaptation
Polycentric-treats each overseas market as a separate ‘domestic’ market-a lot of adaptation for each country, no standardisation
Regiocentric-treats different regions as a different market segment and standardises as far as possible for the region-e.g. Europe, Asia
Geocentric-global marketing attempts as much standardisation as possible
1-13
Being Globally Aware
To be globally aware is to be:
Objective
Tolerant of cultural differences
Knowledgeable of:
• Cultures
• History
• World market potentials
• Global economic, social and political trends
Globalisation
Some say the world is becoming more homogeneous
Convergence of cultures Main relating to material culture Not so much with political culture With material culture American materialism
seems to be the dominant thing American material culture spreading all over the
world Seems that at the end of the day we all want more
or less the same thing
Globalisation
Adam Smith ‘free trade’ ‘The wealth of Nations’ David Ricardo Theory of Comparative Advantage Henry Ford specialisation of labour All of the above are part of the rationale for
international trade and global markets Total world GDP increases by trade Total world material wealth increases by trade If you equate material wealth with total human
welfare then total welfare increases.
DISCUSS AT TUTORIAL Globalisation can bring many benefits! -
What are they? Globalisation can bring many problems! -
What are they? Could there ever be a single world
government? Could there ever be a single world
currency? What would be the commercial advantages
of a single world currency?