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1State Information Data Exchange (SIDES)
February 25 and 26, 2013
SIDES Overview
2State Information Data Exchange (SIDES)
Purpose of the Webinar
• Why and What is SIDES• Who is Using it• Current Statistics• Review of the Various Formats• Review of Code 99• Review of the Administrative Reports• Current SIDES Activities• Review of SIDES Website
2
3State Information Data Exchange (SIDES)
CY 2011 National UI Benefit Payment Accuracy
UI benefits paid: $ 47.9 Billion
Benefits Overpaid: $ 5.1 Billion (10.67%)
Top Causes of Overpayments:
Working & receiving benefits 32.0% of overpayments $1.6 Billion Dollars
Incorrect Initial Eligibility Determinations (Reason for job loss) 21.1% of overpayments $1.1 Billion Overpaid due to Separation issues
4State Information Data Exchange (SIDES)
Initial Eligibility Determination Performance
Separation Determination Quality CY 2011
Determinations scoring 95 points or more: 66.4%. (Criterion 75%)
29 States failed to meet the quality criterion
Separation Determination Timeliness CY 2011
Separation Determinations issued within 21 Days: 63.2%*.
41 States did not meet the 21 Day timeliness for Separations
*Nonmonetary Determination Timeliness ALP = 80%
5State Information Data Exchange (SIDES)
What is SIDES? Computer to computer exchange:
Web Services - SIDES Web Site – SIDES E-Response
Single Point of Contact Secure exchange
Authentication Certificates Encrypted records and files
Data Standards Standard Formats for data elements Edits, Validations, Business Rules
Technical Standards Open design following industry standards Compliant with W3 standards
6State Information Data Exchange (SIDES)
General SIDES Infrastructure
7State Information Data Exchange (SIDES)
Benefits of UI SIDES
• Standardization of Information Requests – One format for states and employers
• Faster transit times (outbound and inbound) which reduces time pressure for both states and employers
• Guaranteed receipt/Confirmation of receipt• Improves Timeliness and Completeness of UI Responses
Saving Millions $ in Overpayments, erroneous employer charges, and ultimately UI tax rates.
• Single point of contact for both states and employers• Reduce follow-up phone calls - Increase % of
determinations made w/o further contact.
8State Information Data Exchange (SIDES)
Benefits of UI SIDES (cont.)
• Electronic storage & retrieval o Reduced amount of postageo Reduced amount of paper generatedo Reduced staffing to handle paper formso Reduced scanning/imaging expenses
• Eliminates legibility concerns of manual forms • Reduces the number of appeals file • Automatic issue creation (Hidden Separations) • Reduced reconsidered determinations
9State Information Data Exchange (SIDES)
Production Summary – Separation Information
SIDES transactions - Through 1/31/13
1,053,221 requests for separation information
1,019,044 separation responses
Response Statistics – Through 12/31/12
99.95% of cases were timely responses
.04% of cases were late responses
.01% of cases had no response (most due to state duplicate start-up issues)
5.39% are code 99 - Employer has no further information about this Separation
Percent of Amended Responses for 12/2012 – 1.06%
E-Response transactions - Through 1/31/2013
1,394,834 requests posted
68,384 responses
10State Information Data Exchange (SIDES)
AK
AL
FL
HI
LA
MS
TX
AZ AR
CA CO
GA
ID
IL IN
IA
KS KY
ME
MI
MN
MO
MT
NENV
NM
NY
NC
ND
OH
OK
OR
PA
SC
SD
TN
UTVA
WA
WV
WIWY
PR VI
UI State Information Data Exchange System (SIDES)
Separation Information Exchange
36 In production
1 In production by February 2013
9 In production by December 2013
7 No date/plan
As of January 31st, 2013
11State Information Data Exchange (SIDES)
AK
AL
FL
HI
LA
MS
TX
AZ AR
CA CO
GA
ID
IL IN
IA
KS KY
ME
MI
MN
MO
MT
NENV
NM
NY
NC
ND
OH
OK
OR
PA
SC
SD
TN
UTVA
WA
WV
WIWY
PR VI
UI State Information Data Exchange System (SIDES)
E-Response Employer Website
35 In production
1 In production by February 2013
10 In production by December 2013
7 No date/plan
As of January 31, 2013
12State Information Data Exchange (SIDES)
AK
AL
FL
HI
LA
MS
TX
AZ AR
CA CO
GA
ID
IL IN
IA
KS KY
ME
MI
MN
MO
MT
NENV
NM
NY
NC
ND
OH
OK
OR
PA
SC
SD
TN
UTVA
WA
WV
WIWY
PR VI
UI State Information Data Exchange System (SIDES)
Earnings Verification Exchange
2 In Production
4 In Production by 3/31/2013
11 In Production by 9/30/2013
3 In Production by 12/31/14
As of January 31, 2013
13State Information Data Exchange (SIDES)
Employer / TPA Status Separation Information - Web Services
Employers / TPAProduction Operations
ADP Inc., Unemployment Compensation Services (California) February 2, 2010
TALX - UC Express June 28, 2011
ADP Inc., Unemployment Group (St. Louis) June 28, 2011
Employers Edge August 20, 2012
Corporate Cost Control March, 2013
Barnett and Associates March 2013
Personnel Planners March 2013
Price Waterhouse Coopers May 2013
Employers Listed Below Expressed Interest in SIDES But have not Communicated an Implementation Date
Mckenzie Chase Management UC Advantage Colorado Hospital Association Sedg Wick CMS Thomas & Thorngren CVS People Link Staffing Solutions JCPenney
Smith and Stillwell US Corp John Deere and Company Wayne County, MISCI Companies Walmart Michigan Hospital Association Linkstaffing
Caterpillar US 4U Alternative Risk Management Paychex Unemployment Cost Control, Inc. UTCA Price WaterHouse Copper People Systems
FAR Management Pre-Employ NSN Employer Services
14State Information Data Exchange (SIDES)
Governance
15State Information Data Exchange (SIDES)
SIDESCentral Broker
SIDES E-Response
SIDES Administrative
Web Site
SIDES Infrastructure
Separation Information Application
Earnings Verification Application
State/Employer One Stop Single
Sign- on
Chargeback Notice
Application
Data Exchange Formats / Applications
FUTURE
PRODUCTION
Automated POAs
Application
Nonmonetary Determination
Application
Monetary and Potential Charges
Application
READY
To be Completed
in 2013
UI SIDES Infrastructure and Data Exchange Applications
16State Information Data Exchange (SIDES)
Separations Format
17State Information Data Exchange (SIDES)
SIDES E-Response Screen Shots – Separation Information
E-Response Website Welcome Page
18State Information Data Exchange (SIDES)
Log In Page
SIDES E-Response Screen Shots – Separation Information
19State Information Data Exchange (SIDES)
SIDES E-Response Screen Shots – Separation Information
Separation Information Requests Screen
20State Information Data Exchange (SIDES)
Creating a Response
SIDES E-Response Screen Shots – Separation Information
21State Information Data Exchange (SIDES)
Additional Claimant Information Request
SIDES E-Response Screen Shots – Separation Information
22State Information Data Exchange (SIDES)
Employment Information
SIDES E-Response Screen Shots – Separation Information
23State Information Data Exchange (SIDES)
24State Information Data Exchange (SIDES)
25State Information Data Exchange (SIDES)
26State Information Data Exchange (SIDES)
27State Information Data Exchange (SIDES)
28State Information Data Exchange (SIDES)
Attachments
SIDES E-Response Screen Shots – Separation Information
29State Information Data Exchange (SIDES)
Submission
SIDES E-Response Screen Shots – Separation Information
30State Information Data Exchange (SIDES)
Confirmation
SIDES E-Response Screen Shots – Separation Information
31State Information Data Exchange (SIDES)
Amending a Submitted Response
SIDES E-Response Screen Shots – Separation Information
32State Information Data Exchange (SIDES)
Earnings Verification
Format
33State Information Data Exchange (SIDES)
Earnings Verification Format
34State Information Data Exchange (SIDES)
Earnings Verification Format
35State Information Data Exchange (SIDES)
Earnings Verification Format
36State Information Data Exchange (SIDES)
Earnings Verification Format
37State Information Data Exchange (SIDES)
Earnings Verification Format
38State Information Data Exchange (SIDES)
Monetary and Potential Charge
Format
39State Information Data Exchange (SIDES)
Monetary and Potential Charge Format
40State Information Data Exchange (SIDES)
Monetary and Potential Charge Format
41State Information Data Exchange (SIDES)
Monetary and Potential Charge Format
42State Information Data Exchange (SIDES)42
43State Information Data Exchange (SIDES)
SIDES Employer Web Site
44State Information Data Exchange (SIDES)
SIDES Employer Web Site
45State Information Data Exchange (SIDES)45
46State Information Data Exchange (SIDES)46
47State Information Data Exchange (SIDES)47
48State Information Data Exchange (SIDES)
SIDES Administrative Reports
49State Information Data Exchange (SIDES)
50State Information Data Exchange (SIDES)
51State Information Data Exchange (SIDES)
52State Information Data Exchange (SIDES)
Additional Updates
• Earning Verification Work Group (CO, GA, NJ, OK, WI)
• User Groups• Web Site Review
53State Information Data Exchange (SIDES)
Questions
SIDES Information: http://info.uisides.org
Contact: Chris Peretto, SIDES [email protected] or (202) 744-9182