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Program AssistsJess StewartMarch 19, 2008

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Program Startup Workshops Calendar 08/09 Activities

• Calendar 08 Workshops (prototype new workshops)– JTRS AMF; C5 RERP; BAMS; JPALS; JAGM; Classified Program;

GPS III Space

• 09: JLTV (2nd of 3 ongoing): Supersonic Target completed; Ground Soldier Ensemble; CSAR-X,

• Lessons Learned:– Process Applies to MS A/B/C/Nunn-McCurdy Events – Corporate Participation in Workshop Works Well– Program Process Maturity Highly Variable from Program to

Program

• Way Forward Recommendations– Insure Clause in RFP to Communicate Government Expectations– Involve Facilitator Team Prior to RFP Preparation– Increase Program Transition Assist Visits

Jumpstarts Team Alignment Process

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Way Forward

• Propose program assists as ICPM 2009 emphasis area– Develop assist capability throughout life cycle

for programs– Advertise expert advisory services

• Reaffirm intent to require post-milestone Program Startup Workshops for ACAT I/IA– Define activities to establish policy

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Program Assists

Program Assist

Executive Coaching

Program Startup Workshops

Expert Advisory Team

-Initiation

-Subsequent Milestones

-Major Reviews

-Post Nunn-McCurdy

-Acquisition Strategy -RFP Development -PMO Startup -Metric Triggers -Cost/EVM Processes -IPT Responsibilities -Milestone Preparation -Risk --IMP/IMS, etc.

-Relationship with Proven

PM-Resource & Thinking Partner-Transformational leadership focus --Particularly effective during transitions into new leadership roles

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Definition: Program Assists

• Umbrella title to include: – Program Startup Workshops– Expert Advisory Teams– Executive Coaching for PEO/Program Office

• Program Assist Definition: An event to proactively prepare a program for successful program execution– Programs are always preparing for next key event; very

few are in steady state– An assist must be tailored to a perceived weakness or

best practice template– Is not an audit or report outside program office– May includes Expert Advisory Team or Executive

Coaching

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Current Activity

• DAU (DSMC-SPM) working with Army Biometric PM to aid in:– Enlarging ACAT III program office to

include two new ACAT I programs; and, assist in

• Program Strategy and Preparation for DAB• Defining program office skill sets for early

program

• Would define as typical early program assist– Assist team as a “Thinking Partner”

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Assist Policy

• Establish by policy memorandum – Address as process establishment or

improvement and early strategy development– Include recommended PSW clause– Service concurrence

• Continue to include industry• Identify potential inclusion in DoD 5000.2

– Obtain buy-in of SSE and DPAP

• Add to DAG as preferred practice– New sub paragraph—11.15?

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Resourcing

• Requires Experienced SMEs-small teams– From DAU/System Commands/PEOs +

Experienced support personnel– DAU Sec. 852 personnel augmentation– Skill sets tailored to situation

• Early assists for newly formed programs need to be encouraged and supported by senior leadership

• Recommend Assist Team leadership be available long term for short assists– Thinking partner– Modest numbers/high valued assets commitment

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Way Forward

•Propose program assists as ICPM 2009 emphasis area

•Advertise expert advisory services

•Reaffirm intent to require post-milestone Program Startup Workshops for ACAT I/IA

•Define activities to establish policy

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Reference Slides

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Event and Process Based Assists

• Event Based for Entire Program Life Cycle– Decision Milestone or major review– Metric Triggers– Proactive Assists (based on other programs’

problems-lessons learned)

• Process Based– DoD 5000.2 inclusion for event based assists– Defense Acquisition Guidebook inclusion as a best

practice or event based assist

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Existing ProgramsExisting ProgramsExisting ProgramsExisting Programs

ProgramExecutionProblems

ProgramExecutionProblems

ProgramExecutionProblems

ProgramExecutionProblems

ProgramExecutionProblems

ProgramExecutionProblems

Program Execution/Tracking

Program Execution/Tracking

ProgramExecutionProblems

ProgramExecutionProblems

ProgramExecutionProblems

Goal: Establish Process and Provide Hands-On Support Goal: Establish Process and Provide Hands-On Support for New Programsfor New Programs

Goal: Establish Process and Provide Hands-On Support Goal: Establish Process and Provide Hands-On Support for New Programsfor New Programs

Program Initiation Process

Program Initiation Process

AssistTeam

AssistTeam

Repeat Repeat throughout throughout

life cyclelife cycle

“Best Practices”

“Best Practices”

Program Reviews

Root-Cause Identification

Program Reviews

Root-Cause Identification

Program Restructuring

&Re-Baselining

Program Restructuring

&Re-Baselining

Assist Team Modes

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Event Based Assists- Metric Triggers

• Performance metrics indicate rationale for early assessments internal to program

• Team with ICPM Metrics Group for intervention metrics

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Event Based Assists

• Both Contractor and Government have extensive lessons learned in development production and sustainment process – Program Startup Workshops find weak

processes with a genesis much earlier in a program’s history

• Program assists can be occur at any time in a program’s lifecycle

Opportunities exist for proactive “assist” interventions