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ICICI Prudential WAP strategy

June 2011

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I Pronto Infotech?

II Customer Lifecycle support

III Technology

IV Differentiators

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Pronto Infotech?

A company which,Solves today’s problems with the technology of tomorrowSolves tomorrow’s problems by developing technology today

Motivation for creation of Pronto InfotechProblem exists in the Business World, Price-meal Solution exists in the Academic world, Comprehensive Technology solutions do not exist in Commercial World.

VisionPronto Infotech was envisioned as a high-end strategic consulting firm providing

technology and creative solutions to companies facing:Unprecedented problems in business world,Development bottlenecks in technology world.

CultureA team of experienced cross-functional professionals with a global techno-strategic

vision and hands-on experience in the technology and creative environment have gathered to set up this company that has unique business strategy.

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ServicesConsulting

Technology Strategy

Process Improvement Techniques

Turn-Key Projects

End-to-End Solutions

Product Lifecycle Management

Architecture, Design & Development

Technology

Application Management

Migration and Re-engineering

System Integration

Application Testing

Performance Engineering

Enterprise Applications

Custom Application Development

Outsourcing

Digital

Mobile Applications

Social Media Optimizations + Applications

SEO / SEM

Gaming for Multiple Platforms

Email/SMS Marketing

Content Syndication

E-Learning/E-Commerce

Digital Strategy & Planning

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Team

Rajendra KabraManaging DirectorGraduate BITS Pilani,20+ years of experience in business development and finance

Gaurav KabraHead OperationsComputer Graduate, Pune University8+ years of experience in technology, operations and business development

Abhijeet KumarHead MarketingGraduate, IIT Bombay8+ years of experience in technology, marketing and business development

Business Development

Satya MahapatraHead Digital14+ years of experience in business development, marketing communication and digital media

Gaurav NarwekarHead CreativeGraduate, J.J. College of Arts10+ years of experience in creative, strategy and business development

Mukesh MalikFunctional ArchitectPhysics Graduate, Delhi University11+ years of experience in quality frameworks, business transformation, operations and client servicing

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Team

Atul JainSenior Technology ConsultantPost Graduate, IIT Delhi19+ years of experience in technology and business architecture

Fahad SiddiquiHead Java Technologies (SCEA Level 1)Graduate, IIT Bombay6+ years of experience in J2EE in various domains such as financial services, mobile technologies etc.

Rohit KumarHead SharePoint and Microsoft TechnologiesGraduate, IIT Kharagpur7+ years of experience in SharePoint and Microsoft Technologies

Technology

Kamal SabooHead Mobile TechnologiesGraduate, IIT Bombay8+ years of experience in mobile technologies and development on various mobile platforms

Prasad PuranikHead PHP TechnologiesBachelor of Science12+ years of experience in PHP and .Net technologies

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Clients

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Clients

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I Pronto Infotech?

II Customer Lifecycle support

III Technology

IV Differentiators

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Customer Lifecycle Support

Customer Acquisition

Pre -Issuance Support

Customer Service

Information and up selling

Claim Intimation

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Customer Acquisition

Portal Access Product features

Buy Online Information Capturing

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Customer Acquisition aiding tools

Retirement Insurance games

Contact Us

Premium Calculator

Awareness Page

Contact Advisor Lead Capturing

Form

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Customer Pre Issuance support

Application Number

Logged in /accepted

Documents required

Medical tests required

Policy Issued

In Transit

Delivered

Represent lifecycle stages – Specific requirements will be basis the scope

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Customer Service

User Id

Password

Represent lifecycle stages – Specific requirements will be basis the scope

Tracking Funds

Client Details/requests

Information of Premium

Payment options

Branch Locator

Complaint logging

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Claim Management

Claim Intimation

Represent lifecycle stages – Specific requirements will be basis the scope

Claim Number

Acceptance and generation of claim number

Documents/clarification required

Accepted/Declined

Under process

Payout approved/made

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Differentiators

•Location based solutions – GPS enabled solutions to enable/enhance customer interface•Version – User interface enabled basis phone/platform•Functional Expertise – Core team with rich banking and insurance experience•Integrated digital platforms – Capabilities of seamless integration of multiple digital platforms•Pull text enabled services – Customer may initiate more information through information/link pulled through SMS

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I Pronto Infotech?

II Customer Lifecycle support

III Technology

IV Differentiators

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Technical SpecificationTechnical Specification

Database NA

Front end Programming XHTML

Middleware if any Webservices API

Application Framework J2EE (Struts / JSP)

Any UI related technology HTML Javascript / Jquery CSS

Third Party tool / Component Jquery library AJAX library

Browser All supporting mobile browsers

Tools used UI prototyping: Design wireframe HTML wireframe Software development: Development IDE: Eclipse Project management tool: Redmine Version management tool: SVN Unit testing: Manual Validation and UI testing (including load testing): W3C validation toolsOpen source load testing tools

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I Pronto Infotech?

II Customer Lifecycle support

III Technology

IV Way Forward

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Way Forward

•Project sign off•Requirement Scoping and development•UAT and delivery

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Thank You