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HyppTV Packs
1
1. HyppTV Jumbo Pack
1.1. What is HyppTV Jumbo Pack?
HyppTV Jumbo Pack is a package that offers both UniFi and Streamyx (4mbps & 8mbps) subscribers a
bundle of selected 29 Premium Channels and 3 Video On Demand (VOD) at a low price of RM63.60 per
month.
1.2. Who is eligible for this HyppTV Jumbo Pack?
This pack is eligible to new and existing both UniFi and Streamyx (4mbps & 8mbps) subscribers.
1.3. When will the HyppTV Jumbo Pack be available?
The HyppTV Jumbo Pack is available to eligible subscribers starting from 15th January 2015.
1.4. How much is the price for this pack?
This pack is priced at RM63.60 per month for a minimum of twelve (12) months contract.
1.5. How will you charge us?
New UniFi & Streamyx (4mbps & 8mbps) Subscribers
For new UniFi & Streamyx (4mbps & 8mbps) Subscribers, you can opt-in anytime during your 30-
days free viewing period. The 12 months contract will only begin after your 30 days Premium
Channel free viewing period has ended.
Existing Unifi & Streamyx (4mbps & 8mbps) subscribers
For existing Unifi & Streamyx (4mbps & 8mbps) subscribers who have never subscribed to
any Premium Channels, an auto-recurring charge of RM63.60 will be reflected in your bill
starting from the date of subscription. Please take note that by opting in to the HyppTV
Jumbo Pack, you will be subjected to a monthly recurring charge over a period of twelve (12)
months.
For existing Unifi & Streamyx (4mbps & 8mbps) Subscriber with existing HyppTV Premium
Channels subscriptions, the subscription to the HyppTV Jumbo Pack will commence from
the opt-in date for a period of twelve (12) months. The subscription to the existing Premium
Channels that are included within HyppTV Jumbo Pack will be automatically deleted once the
subscriber has subscribed to HyppTV Jumbo Pack. However, no rebates will be provided for
the above mentioned subscribed Premium Channels. Please take note that by subscribing to
HyppTV Jumbo Pack, you will be subjected to a monthly recurring charge of RM63.60 over a
period of 12 months.
HyppTV Packs
2
1.6. How do I sign up / subscribe to this package?
You may subscribe to the package via any of the following methods:
EPG purchase via Interactive application
Click i button on your remote control to access interactive application/ channel, select HyppBuzz
and select HyppTV Package and follow the instructions accordingly.
MyUniFi Portal
Go to UniFi Self Care (http://occ.unifi.my) and login and follow the instructions accordingly.
TMpoint
Visit selected TMpoint outlets currently in the UniFi & Streamyx (4mbps/8mbps) coverage areas.
Please check www.unifi.my for the latest list of outlets.
TM UniFi Call Centre
You may call our TM UniFi Call Center at 100.
TM Streamyx Call Centre
You may call our TM Streamyx Call Centre at 100
Resellers
TM’s appointed / authorized resellers.
1.7. What are the channels offered in this package?
Kindly refer to our website URL: https://www.tm.com.my/hypptv/pages/about.aspx#personal for the list of
channels being offered in this package.
TM reserves the rights to replace and add the number of HyppTV Premium Channels in this pack.
Premium Channels under this pack are pre-determined and cannot be changed to other Premium
Channels.
1.8. When will TM stop offering HyppTV Jumbo Pack to Unifi & Streamyx (4mbps/8mbps)
subscribes?
Currently, there is no end date for this package offering. However TM holds the right to stop offering this
package at any date deemed necessary.
1.9. When can I start enjoying HyppTV Jumbo Pack?
You can start enjoying HyppTV Jumbo Pack for a minimum period of 12 months starting from the 1st date
you subscribe to the pack.
1.10. Can I select my own preferred Premium Channels under this pack?
HyppTV Packs
3
No, only pre selected Premium Channels are offered for this pack. You may subscribe to other Premium
Channels not included in the pack on ala carte basis.
1.11. What about new Premium Channels launched after 15th January 2015? Will they be included
in HyppTV Jumbo Pack?
Newly launched channels may be added into the HyppTV Jumbo Pack, if deemed suitable. TM reserves
the right to replace, add or remove the number of HyppTV Premium Channels in this package. Premium
Channels under this promotion are pre-determined and cannot be changed to other Premium Channels.
1.12. How do I subscribe to any future Premium Channel (s) not included in HyppTV Jumbo Pack?
For any future Premium Channel (s) not included in HyppTV Jumbo Pack, you need to purchase the
channel(s) separately on ala carte basis.
1.13. How can I find out more information about HyppTV Jumbo Pack?
For more detail, please visit to HyppTV website at https://www.tm.com.my/hypptv
1.14. Is there any contract period for this pack?
Yes. A contract period of 12 months is applicable to this pack.
1.15. Can I terminate (unsubscribe) to this pack? If yes, how do I terminate?
Yes if you are UniFi VIP and Streamyx 8mbps customer only. (Early Termination Fee applied if still under
HyppTV packs contract tenure). However for other UniFi packages and Streamyx 4Mbps with HyppTV
service, only swapping of HyppTV can be done as need to remain at least any 1 HyppTV packs being
subscribed. You can terminate your HyppTV Pack subscription via any of the following methods:
1. TMpoint
You may visit any nearby TMpoint outlets.
2. TM UniFi Call Centre
You may call TM UniFi Centre at 100.
3. TM Streamyx Call Centre
You may call TM Streamyx Call Centre at 100
1.16. Is there any penalty for early termination?
Yes. If you decide to terminate the subscription before the contract ends, early termination penalty shall
apply i.e. RM63.60 multiply the number of remaining months and the amount will be charged as a lump
sum to your bill.
HyppTV Packs
4
1.17. How long does the termination take effect?
The termination takes automatically from the date of termination request.
1.18. What happens after my 12 month contract has ended?
You may choose to continue to subscribe to HyppTV Jumbo Pack or terminate the package at no penalty
fee. Termination of the HyppTV Jumbo Pack will only occur upon request from the subscriber via the
methods mentioned in 1.15.
2. HyppTV Jumbo Lite Pack
2.1. What is HyppTV Jumbo Lite Pack?
HyppTV Jumbo Pack is a package that offers both UniFi and Streamyx (4mbps & 8mbps) subscribers a
bundle of selected 17 Premium Channels and 3 Video On Demand (VOD) at a low price of RM31.80 per
month.
2.2. Who is eligible for this HyppTV Jumbo Pack?
This pack is eligible to new and existing both UniFi and Streamyx (4mbps & 8mbps) subscribers.
2.3. When will the HyppTV Jumbo Lite Pack be available?
The HyppTV Jumbo Lite Pack is available to eligible subscribers starting from 1st June 2017.
2.4. How much is the price for this pack?
This pack is priced at RM31.80 per month for a minimum of twelve (12) months contract.
2.5. How will you charge us?
New UniFi & Streamyx (4mbps & 8mbps) Subscribers
For new UniFi & Streamyx (4mbps & 8mbps) Subscribers, you can opt-in anytime during your 30-
days free viewing period. The 12 months contract will only begin after your 30 days Premium
Channel free viewing period has ended.
Existing Unifi & Streamyx (4mbps & 8mbps) subscribers
For existing Unifi & Streamyx (4mbps & 8mbps) subscribers who have never subscribed to
any Premium Channels, an auto-recurring charge of RM31.80 will be reflected in your bill
starting from the date of subscription. Please take note that by opting in to the HyppTV
Jumbo Lite Pack, you will be subjected to a monthly recurring charge over a period of twelve
(12) months.
For existing Unifi & Streamyx (4mbps & 8mbps) Subscriber with existing HyppTV Premium
Channels subscriptions, the subscription to the HyppTV Jumbo Lite Pack will commence
HyppTV Packs
5
from the opt-in date for a period of twelve (12) months. The subscription to the existing
Premium Channels that are included within HyppTV Jumbo Lite Pack will be automatically
deleted once the subscriber has subscribed to HyppTV Jumbo Lite Pack. However, no
rebates will be provided for the above mentioned subscribed Premium Channels. Please take
note that by subscribing to HyppTV Jumbo Lite Pack, you will be subjected to a monthly
recurring charge of RM31.80 over a period of 12 months.
2.6. How do I sign up / subscribe to this package?
You may subscribe to the package via any of the following methods:
EPG purchase via Interactive application
Click i button on your remote control to access interactive application/ channel, select HyppBuzz
and select HyppTV Package and follow the instructions accordingly.
MyUniFi Portal
Go to UniFi Self Care (http://occ.unifi.my) and login and follow the instructions accordingly.
TMpoint
Visit selected TMpoint outlets currently in the UniFi & Streamyx (4mbps/8mbps) coverage areas.
Please check www.unifi.my for the latest list of outlets.
TM UniFi Call Centre
You may call our TM UniFi Call Center at 100.
TM Streamyx Call Centre
You may call our TM Streamyx Call Centre at 100
Resellers
TM’s appointed / authorized resellers.
2.7. What are the channels offered in this package?
Kindly refer to our website URL: https://www.tm.com.my/hypptv/pages/about.aspx#personal for the list of
channels being offered in this package.
TM reserves the rights to replace and add the number of HyppTV Premium Channels in this pack.
Premium Channels under this pack are pre-determined and cannot be changed to other Premium
Channels.
HyppTV Packs
6
2.8. When will TM stop offering HyppTV Jumbo Lite Pack to Unifi & Streamyx (4mbps/8mbps)
subscribes?
Currently, there is no end date for this package offering. However TM holds the right to stop offering this
package at any date deemed necessary.
2.9. When can I start enjoying HyppTV Jumbo Lite Pack?
You can start enjoying HyppTV Jumbo Lite Pack for a minimum period of 12 months starting from the 1st
date you subscribe to the pack.
2.10. Can I select my own preferred Premium Channels under this pack?
No, only pre-selected Premium Channels are offered for this pack. You may subscribe to other Premium
Channels not included in the pack on ala-carte basis.
2.11. What about new Premium Channels launched after 1st June 2017? Will they be included in
HyppTV Jumbo Lite Pack?
Newly launched channels may be added into the HyppTV Jumbo Pack, if deemed suitable. TM reserves
the right to replace, add or remove the number of HyppTV Premium Channels in this package. Premium
Channels under this promotion are pre-determined and cannot be changed to other Premium Channels.
2.12. How do I subscribe to any future Premium Channel (s) not included in HyppTV Jumbo Lite
Pack?
For any future Premium Channel (s) not included in HyppTV Jumbo Lite Pack, you need to purchase the
channel(s) separately on ala-carte basis.
2.13. How can I find out more information about HyppTV Jumbo Lite Pack?
For more detail, please visit to HyppTV website at https://www.tm.com.my/hypptv
2.14. Is there any contract period for this pack?
Yes. A contract period of 12 months is applicable to this pack.
2.15. Can I terminate (unsubscribe) to this pack? If yes, how do I terminate?
Yes if you are UniFi VIP and Streamyx 8mbps customer only. (Early Termination Fee applied if still under
HyppTV packs contract tenure). However for other UniFi packages and Streamyx 4Mbps with HyppTV
service, only swapping of HyppTV can be done as need to remain at least any 1 HyppTV packs being
subscribed. You can terminate your HyppTV Pack subscription via any of the following methods:
1. TMpoint
You may visit any nearby TMpoint outlets.
2. TM UniFi Call Centre
HyppTV Packs
7
You may call TM UniFi Centre at 100.
3. TM Streamyx Call Centre
You may call TM Streamyx Call Centre at 100
2.16. Is there any penalty for early termination?
Yes. If you decide to terminate the subscription before the contract ends, early termination penalty shall
apply i.e. RM31.80 multiply the number of remaining months and the amount will be charged as a lump
sum to your bill.
2.17. How long does the termination take effect?
The termination takes automatically from the date of termination request.
2.18. What happens after my 12 month contract has ended?
You may choose to continue to subscribe to HyppTV Jumbo Lite Pack or terminate the package at no
penalty fee. Termination of the HyppTV Jumbo Lite Pack will only occur upon request from the subscriber
via the methods mentioned in 2.15.
3. HyppTV Aneka Pack
3.1. What is HyppTV Aneka Pack?
HyppTV Aneka Pack is a package that offers both UniFi and Streamyx (4mbps & 8mbps) subscribers a
bundle of selected 6 Premium Channels and 5 Video On Demand (VOD) at a low price of RM31.80 per
month.
3.2. Who is eligible for this HyppTV Aneka Pack?
This pack is eligible to new and existing both UniFi and Streamyx (4mbps & 8mbps) subscribers.
3.3. When will the HyppTV Aneka Pack be available?
The HyppTV Aneka Pack is available to eligible subscribers starting from 15th January 2015.
3.4. How much is the price for this pack?
This pack is priced at RM31.80 per month for a minimum of twelve (12) months contract.
3.5. How will you charge us?
New UniFi & Streamyx (4mbps & 8mbps) Subscribers
HyppTV Packs
8
For new UniFi & Streamyx (4mbps & 8mbps) Subscribers, you can opt-in anytime during your 30-
days free viewing period. The 12 months contract will only begin after your 30 days Premium
Channel free viewing period has ended.
Existing Unifi & Streamyx (4mbps & 8mbps) subscribers
For existing Unifi & Streamyx (4mbps & 8mbps) subscribers who have never
subscribed to any Premium Channels, an auto-recurring charge of RM31.80 will be
reflected in your bill starting from the date of subscription. Please take note that by opting
in to the HyppTV Aneka Pack, you will be subjected to a monthly recurring charge over a
period of twelve (12) months.
For existing Unifi & Streamyx (4mbps & 8mbps) Subscriber with existing HyppTV
Premium Channels subscriptions, the subscription to the HyppTV Aneka Pack will
commence from the opt-in date for a period of twelve (12) months. The subscription to
the existing Premium Channels that are included within HyppTV Aneka Pack will be
automatically deleted once the subscriber has subscribed to HyppTV Aneka Pack.
However, no rebates will be provided for the above mentioned subscribed Premium
Channels. Please take note that by subscribing to HyppTV Aneka Pack, you will be
subjected to a monthly recurring charge of RM31.80 over a period of 12 months.
3.6. How do I sign up / subscribe to this package?
You may subscribe to the package via any of the following methods:
EPG purchase via Interactive application
Click i button on your remote control to access interactive application/ channel, select HyppBuzz
and select HyppTV Package and follow the instructions accordingly.
MyUniFi Portal
Go to UniFi Self Care (http://occ.unifi.my) and login and follow the instructions accordingly.
TMpoint
Visit selected TMpoint outlets currently in the UniFi & Streamyx (4mbps/8mbps) coverage areas.
Please check www.unifi.my for the latest list of outlets.
TM UniFi Call Centre
You may call our TM UniFi Call Center at 100.
TM Streamyx Call Centre
You may call our TM Streamyx Call Centre at 100
HyppTV Packs
9
Resellers
TM’s appointed / authorized resellers.
3.7. What are the channels offered in this package?
Kindly refer to our website URL: https://www.tm.com.my/hypptv/pages/about.aspx#personal for the list of
channels being offered in this package.
TM reserves the rights to replace and add the number of HyppTV Premium Channels in this pack.
Premium Channels under this pack are pre-determined and cannot be changed to other Premium
Channels.
3.8. When will TM stop offering HyppTV Aneka Pack to Unifi & Streamyx (4mbps/8mbps)
subscribes?
Currently, there is no end date for this package offering. However TM holds the right to stop offering this
package at any date deemed necessary.
3.9. When can I start enjoying HyppTV Aneka Pack?
You can start enjoying HyppTV Aneka Pack for a minimum period of 12 months starting from the 1st date
you subscribe to the pack.
3.10. Can I select my own preferred Premium Channels under this pack?
No, only pre-selected Premium Channels are offered for this pack. You may subscribe to other Premium
Channels not included in the pack on a-la carte basis.
3.11. What about new Premium Channels launched after 15th January 2015? Will they be included
in HyppTV Aneka Pack?
Newly launched channels may be added into the HyppTV Aneka Pack, if deemed suitable. TM reserves
the right to replace, add or remove the number of HyppTV Premium Channels in this package. Premium
Channels under this promotion are pre-determined and cannot be changed to other Premium Channels.
3.12. How do I subscribe to any future Premium Channel (s) not included in HyppTV Aneka Pack?
For any future Premium Channel (s) not included in HyppTV Aneka Pack, you need to purchase the
channel(s) separately on a-la carte basis.
3.13. How can I find out more information about HyppTV Aneka Pack?
For more detail, please visit to HyppTV website at https://www.tm.com.my/hypptv
3.14. Is there any contract period for this pack?
HyppTV Packs
10
Yes. A contract period of 12 months is applicable to this pack.
3.15. Can I terminate (unsubscribe) to this pack? If yes, how do I terminate?
Yes if you are UniFi VIP and Streamyx 8mbps customer only. (Early Termination Fee applied if still under
HyppTV packs contract tenure). However for other UniFi packages and Streamyx 4Mbps with HyppTV
service, only swapping of HyppTV can be done as need to remain at least any 1 HyppTV packs being
subscribed. You can terminate your HyppTV Pack subscription via any of the following methods:
1. TMpoint
You may visit any nearby TMpoint outlets.
2. TM UniFi Call Centre
You may call TM UniFi Centre at 100.
3. TM Streamyx Call Centre
You may call TM Streamyx Call Centre at 100
3.16. Is there any penalty for early termination?
Yes. If you decide to terminate the subscription before the contract ends, early termination penalty shall
apply i.e. RM31.80 multiply the number of remaining months and the amount will be charged as a lump
sum to your bill.
3.17. How long does the termination take effect?
The termination takes automatically from the date of termination request.
3.18. What happens after my 12 month contract has ended?
You may choose to continue to subscribe to HyppTV Aneka Pack or terminate the package at no penalty
fee. Termination of the HyppTV Aneka Pack will only occur upon request from the subscriber via the
methods mentioned in 2.15.
4. HyppTV Varnam Pack
4.1. What is HyppTV Varnam Pack?
HyppTV Varnam Pack is a package that offers both UniFi and Streamyx (4mbps & 8mbps) subscribers a
bundle of selected 9 Premium Channels and 2 Video on Demand (VOD) at a low price of RM31.80 per
month.
HyppTV Packs
11
4.2. Who is eligible for this HyppTV Varnam Pack?
This pack is eligible to new and existing both UniFi and Streamyx (4mbps & 8mbps) subscribers.
4.3. When will the HyppTV Varnam Pack be available?
The HyppTV Varnam Pack is available to eligible subscribers starting from 15th January 2015.
4.4. How much is the price for this pack?
This pack is priced at RM31.80 per month for a minimum of twelve (12) months contract.
4.5. How will you charge us?
New UniFi & Streamyx (4mbps & 8mbps) Subscribers
For new UniFi & Streamyx (4mbps & 8mbps) Subscribers, you can opt-in anytime during your 30-
days free viewing period. The 12 months contract will only begin after your 30 days Premium
Channel free viewing period has ended.
Existing Unifi & Streamyx (4mbps & 8mbps) subscribers
For existing Unifi & Streamyx (4mbps & 8mbps) subscribers who have never
subscribed to any Premium Channels, an auto-recurring charge of RM31.80 will be
reflected in your bill starting from the date of subscription. Please take note that by opting
in to the HyppTV Varnam Pack, you will be subjected to a monthly recurring charge over
a period of twelve (12) months.
For existing Unifi & Streamyx (4mbps & 8mbps) Subscriber with existing HyppTV
Premium Channels subscriptions, the subscription to the HyppTV Varnam Pack will
commence from the opt-in date for a period of twelve (12) months. The subscription to
the existing Premium Channels that are included within HyppTV Varnam Pack will be
automatically deleted once the subscriber has subscribed to HyppTV Varnam Pack.
However, no rebates will be provided for the above mentioned subscribed Premium
Channels. Please take note that by subscribing to HyppTV Varnam Pack, you will be
subjected to a monthly recurring charge of RM31.80 over a period of 12 months.
4.6. How do I sign up / subscribe to this package?
You may subscribe to the package via any of the following methods:
EPG purchase via Interactive application
Click i button on your remote control to access interactive application/ channel, select HyppBuzz
and select HyppTV Package and follow the instructions accordingly.
MyUniFi Portal
Go to UniFi Self Care (http://occ.unifi.my) and login and follow the instructions accordingly.
HyppTV Packs
12
TMpoint
Visit selected TMpoint outlets currently in the UniFi & Streamyx (4mbps/8mbps) coverage areas.
Please check www.unifi.my for the latest list of outlets.
TM UniFi Call Centre
You may call our TM UniFi Call Center at 100.
TM Streamyx Call Centre
You may call our TM Streamyx Call Centre at 100
Resellers
TM’s appointed / authorized resellers via HyppTV Jumbo Pack Promo subscription form.
4.7. What are the channels offered in this package?
Kindly refer to our website URL: https://www.tm.com.my/hypptv/pages/about.aspx#personal for the list of
channels being offered in this package.
TM reserves the rights to replace and add the number of HyppTV Premium Channels in this pack.
Premium Channels under this pack are pre-determined and cannot be changed to other Premium
Channels.
4.8. When will TM stop offering HyppTV Varnam Pack to Unifi & Streamyx (4mbps/8mbps)
subscribes?
Currently, there is no end date for this package offering. However TM holds the right to stop offering this
package at any date deemed necessary.
4.9. When can I start enjoying HyppTV Varnam Pack?
You can start enjoying HyppTV Varnam Pack for a minimum period of 12 months starting from the 1st
date you subscribe to the pack.
4.10. Can I select my own preferred Premium Channels under this pack?
No, only pre-selected Premium Channels are offered for this pack. You may subscribe to other Premium
Channels not included in the pack on a-la carte basis.
4.11. What about new Premium Channels launched after 15th January 2015? Will they be included
in HyppTV Varnam Pack?
Newly launched channels may be added into the HyppTV Varnam Pack, if deemed suitable. TM reserves
the right to replace, add or remove the number of HyppTV Premium Channels in this package. Premium
Channels under this promotion are pre-determined and cannot be changed to other Premium Channels.
4.12. How do I subscribe to any future Premium Channel (s) not included in HyppTV Varnam
Pack?
HyppTV Packs
13
For any future Premium Channel (s) not included in HyppTV Varnam Pack, you need to purchase the
channel(s) separately on a-la carte basis.
4.13. How can I find out more information about HyppTV Varnam Pack?
For more detail, please visit to HyppTV website at https://www.tm.com.my/hypptv
4.14. Is there any contract period for this pack?
Yes. A contract period of 12 months is applicable to this pack.
4.15. Can I terminate (unsubscribe) to this pack? If yes, how do I terminate?
Yes if you are UniFi VIP and Streamyx 8mbps customer only. (Early Termination Fee applied if still under
HyppTV packs contract tenure). However for other UniFi packages and Streamyx 4Mbps with HyppTV
service, only swapping of HyppTV can be done as need to remain at least any 1 HyppTV packs being
subscribed. You can terminate your HyppTV Pack subscription via any of the following methods:
1. TMpoint
You may visit any nearby TMpoint outlets.
2. TM UniFi Call Centre
You may call TM UniFi Centre at 100.
3. TM Streamyx Call Centre
You may call TM Streamyx Call Centre at 100
4.16. Is there any penalty for early termination?
Yes. If you decide to terminate the subscription before the contract ends, early termination penalty shall
apply i.e. RM31.80 multiply the number of remaining months and the amount will be charged as a lump
sum to your bill.
4.17. How long does the termination take effect?
The termination takes automatically from the date of termination request.
4.18. What happens after my 12 month contract has ended?
You may choose to continue to subscribe to HyppTV Varnam Pack or terminate the package at no
penalty fee. Termination of the HyppTV Varnam Pack will only occur upon request from the subscriber
via the methods mentioned in 4.15.
HyppTV Packs
14
5 HyppTV Ruby Pack
5.1. What is HyppTV Ruby Pack?
HyppTV Ruby Pack is a package that offers UniFi subscribers a bundle of selected 12 Premium Chinese
Channels and 2 Video on Demand (VOD) at a low price of RM31.80 per month.
5.2. Who is eligible for this HyppTV Ruby Pack?
This pack is eligible to new and existing Unifi subscribers.
5.3. When will the Pack be available?
The pack is available to eligible subscribers starting from 15 January 2013.
5.4. How much is the price for this pack?
This pack price is RM31.80 per month for a minimum of 12 months contract.
5.5. How will you charge us?
New UniFi Subscribers
For new UniFi Subscribers, you can opt-in anytime during your 30-days free viewing period. The
12 months contract will only begin after their 30 days Premium Channel free viewing period has
ended.
Existing Unifi subscribers
5.5.1. For existing Unifi subscribers who have never subscribed to any Premium
Channels, an auto-recurring charge of RM31.80 will be reflected in your bill starting from the date
of subscription. Please take note that by opting in to the HyppTV Ruby Pack, you will be
subjected to a monthly recurring charge over a period of 12 months.
5.5.2. For existing Unifi Subscriber with existing HyppTV Premium Channels subscriptions, the
subscription to the HyppTV Ruby Pack will commence from the opt-in date for a period of twelve
(12) months. The subscription to the existing Premium Channels that are included within the
HyppTV Ruby Pack will be automatically deleted once the subscriber has subscribed to the
HyppTV Ruby Pack. However, no rebates will be provided for the above mentioned subscribed
Premium Channels. Please take note that by subscribing to the HyppTV Ruby Pack, you will be
subjected to a monthly recurring charge of RM31.80 over a period of 12 months.
5.6. How do I sign up / subscribe to this package?
You may subscribe to the package via any of the following methods:
1. EPG
HyppTV Packs
15
EPG purchase via Interactive application
Click ‘i' on your remote control to access interactive application / channel and choose
HyppTV Packs and follow the instructions accordingly.
2. MyUniFi Portal
Go to UniFi Self Care (http://occ.unifi.my) and login and follow the instructions
accordingly.
3. TMpoint
Visit selected TMpoint outlets currently in the UniFi coverage areas. Please check
www.unifi.my for the latest list of outlets.
4. TM UniFi Centre
You may call our TM UniFi Center at 100 / +603-22465000 for overseas
caller.
5. Resellers
TM’s appointed / authorized resellers via HyppTV Ruby Pack Promo subscription form.
5.7. What are the channels offered in this package?
Kindly refer to our website URL: https://www.tm.com.my/hypptv/pages/about.aspx#personal for
the list of channels being offered in this package.
TM reserves the rights to replace and add the number of HyppTV Premium Channels in this
pack. Premium Channels under this pack are pre-determined and cannot be changed to other
Premium Channels.
5.8. When will TM stop offering HyppTV Ruby Pack to Unifi subscribes?
Currently, there is no end date for this package offering. However TM holds the right to stop
offering this package at any date as deemed necessary.
5.9. I have installed Unifi, but I don’t have HyppTV. How can I subscribe and enjoy HyppTV Ruby Pack? To enjoy the pack, you need to have your Set-Up-Box (STB) installed and activated. You may
call TM UniFi Centre at 100 / +603-22465000 for overseas caller to set an appointment for
installation.
5.10. When can I start enjoy the HyppTV Ruby Pack?
HyppTV Packs
16
You can start enjoying the HyppTV Ruby Pack for a minimum of 12 months starting from the 1st
date you subscribe to the pack.
5.11. Can I select my own preferred Premium Channels under this pack?
No, only pre selected Premium Channels are offered for this pack. You may subscribe to other
Premium Channels not included in the pack on ala carte basis.
5.12. What about new Premium Channels launched after 15 January 2013? Will they be
included in HyppTV Ruby Pack?
Nearly launched channels may be added into the HyppTV Ruby Pack, if deemed suitable. TM
reserves the right to replace and add the number of HyppTV Premium Channels in this package.
Premium Channels under this promotion are pre-determined and cannot be changed to other
Premium Channels.
5.13. How do I subscribe to any future Premium Channel (s) not included in HyppTV
Ruby Pack?
For any future Premium Channel (s) not included in HyppTV Ruby Pack, you need to purchase
the channel(s) separately on ala carte basis.
5.14. How can I find at more information about HyppTV Ruby Pack?
You will receive promotional newsletter via your Unifi email, and you can also check for details
from our HyppTV website.
5.15. Is there any contract period for this pack?
Yes. A contract period of 12 months is applicable to this pack.
5.16. Can I terminate (unsubscribe) to this pack? If yes, how do I terminate?
Yes if you are UniFi VIP and Streamyx 8mbps customer only. (Early Termination Fee applied if
still under HyppTV packs contract tenure). However for other UniFi packages and Streamyx
4Mbps with HyppTV service, only swapping of HyppTV can be done as need to remain at least
any 1 HyppTV packs being subscribed. You can terminate your HyppTV Pack subscription via
any of the following methods:
1. TM UniFi Centre
You may call TM UniFi Centre at 100 / +603-22465000 for overseas caller.
2. TMpoint
You may visit any nearby TMpoint outlets.
HyppTV Packs
17
5.17. Is there any penalty for early termination?
Yes. If you decide to terminate the subscription before the contract ends, early termination
penalty shall apply i.e. RM31.80 multiply the number of remaining months and the amount will be
charged as a lump sum to your bill.
5.18. How long does the termination take effect?
The termination takes automatically from the date of termination request.
5.19. What happens after my 12 month contract has ended?
You may choose to continue to subscribe to HyppTV Ruby Pack or terminate the package at no
penalty fee. Termination of the HyppTV Ruby Pack will only occur upon request from the
subscriber via the methods mentioned in 5.17.
6 HyppTV Sports Pack
6.1. What is HyppTV Sports Pack?
HyppTV Sports Pack is a package that offers UniFi subscribers a bundle of selected 9 Premium Sports
Channels and 2 Video on Demand (VOD) at a low price of RM31.80 per month.
6.2. Who is eligible for this HyppTV Sports Pack?
This pack is eligible to new and existing Unifi subscribers.
6.3. How much is the price for this pack?
This pack price is RM31.80 per month for a minimum of 12 months contract.
6.4. How will you charge us?
New UniFi Subscribers
For new UniFi Subscribers, you can opt-in anytime during your 30-days free viewing period. The
12 months contract will only begin after their 30 days Premium Channel free viewing period has
ended.
Existing Unifi subscribers
6.4.1. For existing Unifi subscribers who have never subscribed to any Premium
Channels, an auto-recurring charge of RM31.80 will be reflected in your bill starting from the date
of subscription. Please take note that by opting in to the HyppTV Sports Pack, you will be
subjected to a monthly recurring charge over a period of 12 months.
6.4.2. For existing Unifi Subscriber with existing HyppTV Premium Channels subscriptions, the
subscription to the HyppTV Sports Pack will commence from the opt-in date for a period of twelve
HyppTV Packs
18
(12) months. The subscription to the existing Premium Channels that are included within the
HyppTV Sports Pack will be automatically deleted once the subscriber has subscribed to the
HyppTV Sports Pack. However, no rebates will be provided for the above mentioned subscribed
Premium Channels. Please take note that by subscribing to the HyppTV Sports Pack, you will be
subjected to a monthly recurring charge of RM31.80 over a period of 12 months.
6.5. How do I sign up / subscribe to this package?
You may subscribe to the package via any of the following methods:
6.5.1. EPG
EPG purchase via Interactive application
Click ‘i' on your remote control to access interactive application / channel and choose
HyppTV Packs and follow the instructions accordingly.
6.5.2. MyUniFi Portal
Go to UniFi Self Care (http://occ.unifi.my) and login and follow the instructions
accordingly.
6.5.3. TMpoint
Visit selected TMpoint outlets currently in the UniFi coverage areas. Please check
www.unifi.my for the latest list of outlets.
6.5.4. TM UniFi Centre
You may call our TM UniFi Center at 100 / +603-22465000 for overseas caller.
6.5.5. Resellers
TM’s appointed / authorized resellers via HyppTV Sports Pack Promo subscription form.
6.6. What are the channels offered in this package?
Kindly refer to our website URL: https://www.tm.com.my/hypptv/pages/about.aspx#personal for
the list of channels being offered in this package.
TM reserves the rights to replace and add the number of HyppTV Premium Channels in this
pack. Premium Channels under this pack are pre-determined and cannot be changed to other
Premium Channels.
6.7. When will TM stop offering HyppTV Sports Pack to Unifi subscribes?
Currently, there is no end date for this package offering. However TM holds the right to stop
offering this package at any date as deemed necessary.
HyppTV Packs
19
6.8. I have installed Unifi, but I don’t have HyppTV. How can I subscribe and enjoy HyppTV Sports Pack? To enjoy the pack, you need to have your Set-Up-Box (STB) installed and activated. You may
call TM UniFi Centre at 100 / +603-22465000 for overseas caller to set an appointment for
installation.
6.9. When can I start enjoy the HyppTV Sports Pack?
You can start enjoying the HyppTV Sports Pack for a minimum of 12 months starting from the 1st
date you subscribe to the pack.
6.10. Can I select my own preferred Premium Channels under this pack?
No, only pre-selected Premium Channels are offered for this pack. You may subscribe to other
Premium Channels not included in the pack on ala carte basis.
6.11. How do I subscribe to any future Premium Channel (s) not included in HyppTV
Sports Pack?
For any future Premium Channel (s) not included in HyppTV Sports Pack, you need to purchase
the channel(s) separately on ala carte basis.
6.12. How can I find at more information about HyppTV Sports Pack?
You will receive promotional newsletter via your Unifi email, and you can also check for details
from our HyppTV website.
6.13. Is there any contract period for this pack?
Yes. A contract period of 12 months is applicable to this pack.
6.14. Can I terminate (unsubscribe) to this pack? If yes, how do I terminate?
Yes if you are UniFi VIP and Streamyx 8mbps customer only. (Early Termination Fee applied if
still under HyppTV packs contract tenure). However for other UniFi packages and Streamyx
4Mbps with HyppTV service, only swapping of HyppTV can be done as need to remain at least
any 1 HyppTV packs being subscribed. You can terminate your HyppTV Pack subscription via
any of the following methods:
6.14.1. TM UniFi Centre
You may call TM UniFi Centre at 100 / +603-22465000 for overseas caller.
6.14.2. TMpoint
You may visit any nearby TMpoint outlets.
6.15. Is there any penalty for early termination?
HyppTV Packs
20
Yes. If you decide to terminate the subscription before the contract ends, early termination
penalty shall apply i.e. RM31.80 multiply the number of remaining months and the amount will be
charged as a lump sum to your bill.
6.16. How long does the termination take effect?
The termination takes automatically from the date of termination request.
6.17. What happens after my 12 month contract has ended?
You may choose to continue to subscribe to HyppTV Sports Pack or terminate the package at no
penalty fee. Termination of the HyppTV Sports Pack will only occur upon request from the
subscriber via the methods mentioned in 6.14.
HyppTV Pack Co-exist Matrix
New
Existing
Jumbo
Pack
Varnam
Pack
Aneka
Pack
Ruby
Pack
Sports
pack
Staff
pack
Jumbo
Lite Pack
Platinum Pack No Yes Yes Yes Yes No No
New Platinum Pack No Yes Yes Yes Yes No No
Ruby Pack Yes Yes Yes No Yes No Yes
Mega Pack No Yes Yes No Yes No No
Jumbo Pack No Yes Yes Yes No No No
Sports Pack No Yes Yes Yes No No Yes
Varnam Pack Yes No Yes Yes Yes No Yes
Aneka Pack Yes Yes No Yes Yes No Yes
Staff Pack No No No No No No No
HyppTV Swapping/Downgrade Matrix
Existing
Migrate to Pack Allow to Migrate
Refresh contract Charges Early Termination Charge (ETC)
Platinum Pack
Jumbo Pack Yes Yes No No
Jumbo Lite Pack Yes Yes Swapping Fee No
Varnam Pack Yes Yes Swapping Fee No
Aneka Pack Yes Yes Swapping Fee No
HyppTV Packs
21
Ruby Pack Yes Yes Swapping Fee No
Sports pack Yes Yes Swapping Fee No
Staff pack Yes Yes No No
New Platinum Pack
Jumbo Pack Yes Yes No No
Jumbo Lite Pack Yes Yes Swapping Fee No
Varnam Pack Yes Yes Swapping Fee No
Aneka Pack Yes Yes Swapping Fee No
Ruby Pack Yes Yes Swapping Fee No
Sports pack Yes Yes Swapping Fee No
Staff pack Yes Yes No No
Ruby Pack
Jumbo Pack Yes Yes No No
Jumbo Lite Pack Yes Yes Swapping Fee No
Varnam Pack Yes Yes Swapping Fee No
Aneka Pack Yes Yes Swapping Fee No
Ruby Pack No No No No
Sports pack Yes Yes Swapping Fee No
Staff pack Yes Yes No No
Mega Pack
Jumbo Pack Yes Yes No No
Jumbo Lite Pack Yes Yes Downgrade Fee No
Varnam Pack Yes Yes Downgrade Fee No
Aneka Pack Yes Yes Downgrade Fee No
Ruby Pack Yes Yes Downgrade Fee No
Sports pack Yes Yes Downgrade Fee No
Staff pack Yes Yes No No
Jumbo Pack
Jumbo Pack No No No No
Jumbo Lite Pack Yes Yes Downgrade Fee No
Varnam Pack Yes Yes Downgrade Fee No
Aneka Pack Yes Yes Downgrade Fee No
Ruby Pack Yes Yes Downgrade Fee No
Sports pack Yes Yes Downgrade Fee No
Staff pack Yes Yes No No
Jumbo Lite Pack
Jumbo Pack Yes Yes No No
Jumbo Lite Pack No No No No
Varnam Pack Yes Yes Swapping Fee No
Aneka Pack Yes Yes Swapping Fee No
Ruby Pack Yes Yes Swapping Fee No
Sports pack Yes Yes Swapping Fee No
Staff pack Yes Yes Swapping Fee No
Sports Pack
Jumbo Pack Yes Yes Downgrade Fee No
Lite Pack Yes Yes Swapping Fee No
Varnam Pack Yes Yes Swapping Fee No
Aneka Pack Yes Yes Swapping Fee No
Ruby Pack Yes Yes Swapping Fee No
Sports pack No No No No
Staff pack Yes Yes Swapping Fee No
Jumbo Pack Yes Yes Downgrade Fee No
Jumbo Lite Pack Yes Yes Swapping Fee No
HyppTV Packs
22
Varnam Pack
Varnam Pack No No No No
Aneka Pack Yes Yes Swapping Fee No
Ruby Pack Yes Yes Swapping Fee No
Sports pack Yes Yes Swapping Fee No
Staff pack Yes Yes Swapping Fee No
Aneka Pack
Jumbo Pack Yes Yes Downgrade Fee No
Jumbo Lite Pack Yes Yes Swapping Fee No
Varnam Pack Yes Yes Swapping Fee No
Aneka Pack No No No No
Ruby Pack Yes Yes Swapping Fee No
Sports pack Yes Yes Swapping Fee No
Staff pack Yes Yes Swapping Fee No
Staff Pack
Jumbo Pack Yes Yes Downgrade Fee No
Jumbo Lite Pack Yes Yes Swapping Fee No
Varnam Pack Yes Yes Swapping Fee No
Aneka Pack Yes Yes Swapping Fee No
Ruby Pack Yes Yes Swapping Fee No
Sports pack Yes Yes Swapping Fee No
Staff pack No No No No
Staff Pack Only for TM staff account only
Upgrade fee charge is RM0.00
Swapping fee charge is RM5.00
Downgrade fee charge is RM10.00
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